Customer success manager jobs in Cambridge - Page 3Create job alerts

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

The ideal candidate will have six years of product management experience, a strong customer service orientation, and the confidence to guide large organizations in their software development processes.

A leading marketing technology company in London is looking for a Customer Success Manager to manage mid-market business customers. The ideal candidate has 1-2 years of experience in customer success, strong organizational skills, and familiarity with Salesforce. In this role, you will cement relati

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

A leading digital experience platform in the UK is seeking a Customer Success Manager to work with EMEA customers, ensuring they maximize value from the platform. The role involves driving customer programs, aligning value expectations, and fostering strong customer relationships. Ideal candidates w

Motivated to grow into a full Customer Success Manager role. Support Customer Success Managers in managing relationships with life sciences and healthcare clients using Real World Evidence solutions. We are currently seeking a Junior Customer Success Manager in the UK to join our team and collaborat

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth.

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer-success framework. We’re looking for a collaborative, hands-on leader to partner with our Chief Operating Officer in scaling Syntasso��

We are looking for a driven individual to join our team as the third Customer Success Manager, Midmarket on our UK team to fully manage our mid-market business customers. You will work to help refine and improve our customer success processes and playbooks to work at scale across hundreds of custome

Mid to senior-level experience in Customer Success or Account Management within a SaaS environment, ideally supporting mid-market or enterprise customers. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Support a

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Account Management / Customer Success type background. Report directly to the VP of Customer Success.

Customer Success Manager, Account Manager, or similar role. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success te

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. Develop a deep und

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. Serve as the voice of the customer internally, influencing product roadmap and service improvements.

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

Customer Success Manager – Specialty Marine Insurance. Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment.

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer-first mindset, where you and the company win by helping our customers succeed. Custo

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. Provide required visibility into Customer health by identifying adoption o

Customer Success Manager (CSM). You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes. Proven experience in a Customer Success, Solutions Engineer, or Commerci

Job Title: Customer Success Manager. Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Review customer success metrics such as usage, engagement and renewals.

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills.

A healthcare technology company is seeking a Customer Success Manager to enhance relationships with NHS clients in the UK. Ideal candidates will have experience in Customer Success or Account Management, particularly within the NHS framework, and possess strong analytical skills to drive improvement

Join as an early Customer Success hire to build best-in‑class customer retention for a rapidly growing healthtech SaaS platform. Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. You'll own the full customer lifecycle, from onboarding and train

Customer Success Manager (m/f/d). Customer Success Manager (m/f/d). Own and manage a portfolio of enterprise customers, acting as trusted partner throughout the customer lifecycle.

A leading edtech company is looking for a Scaled Customer Success Manager to enhance the customer experience for schools in the UK. This full-time position involves developing content for teachers, running onboarding sessions, and managing relationships to ensure product success.

A leading digital community organization in the United Kingdom is seeking a Customer Success Manager to ensure members achieve their goals and derive value from offerings.

A global leader in AI cybersecurity is seeking a Customer Success Manager to guide clients through their journey, ensuring rapid value and sustained success. The ideal candidate has a background in Customer Success or Account Management, possesses strong communication skills, and values the importan

Ideal candidates should have over 8 years of experience in Customer Success, strong consulting skills, and a passion for fostering customer success in a tech-savvy environment. A leading API platform company is seeking an experienced Customer Success Manager to drive post-sale strategy and engagemen

Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. We are seeking a proactive

A leading recruitment firm is seeking a Customer Success Manager to join a fast-growing AI AdTech Retail Media platform in Greater London. The ideal candidate will leverage their Retail Media expertise to drive success for a portfolio of global brands, primarily focusing on Amazon marketing campaign

Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Experience in software asset management, IT compliance, cybersecurity, customer success. Own a territory and manage license reviews across client customers.

In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. Recruit, train, and lead a team of Customer Success Managers. Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive spo

A technology company in Greater London is seeking an experienced Customer Success Manager to oversee the customer lifecycle and ensure measurable success with their platform.

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. This role is key to guiding cl

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong trackิดต่อ of driving customer success, retention,

Previous experience of working within account team structures, having regular collaboration with other functions (Support, Product, Tech) to drive customer success. A proven track record of supporting solution launches and engaging with senior customer stakeholders to ensure ongoing success. Mapping

A leading technology company in the United Kingdom is seeking a Customer Success Manager to ensure customer satisfaction and successful product adoption. The ideal candidate will possess excellent interpersonal skills and a proactive mindset, aiming to drive customer success and identify further bus

A leading cybersecurity firm in Greater London is seeking a Customer Success Manager. The ideal candidate has at least 2 years of experience in Customer Success, preferably in the security sector, and strong communication and problem-solving skills. You will be pivotal in guiding customers through t

Customer Success Manager/Account Manager - (Mid-Market Customers). In this role, you will be responsible for customer retention for our UK‑based customers and will act as a trusted advisor, developing long‑term relationships and success plans for customers, ensuring that the maximum value is der

As a Customer Success Manager, you will act as a strategic advisor to Shield's customers, guiding them to achieve measurable business outcomes and maximize the value of the Shield platform. Strategic Planning - Collaborate with internal teams and customer stakeholders to create a Mutual Success Plan

Customer Success & Account Manager (CSAM). Customer Success (Value & Outcomes). The CSAM owns the end‑to‑end customer relationship — from onboarding and adoption to renewal and expansion.

A leading global financial platform is seeking a Customer Success Manager to foster customer relationships, promote product utilization, and drive growth through engagement. The ideal candidate will bring over 2 years of experience in account management or customer support, coupled with strong commu

Own a portfolio of enterprise customers, ensuring successful onboarding, adoption, and ongoing satisfaction. Develop success plans aligned with customer objectives. You will act as a trusted advisor, ensuring customers achieve maximum value from our solutions while building long‑term strategic rel

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transfor