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Health and Social Care AssessorBirmingham and Surrounding Areas | Hybrid workingFull Time & Part Time Available | Permanent£27,000 - £30,000 per year + bonus + expensesPlease only apply if you meet the following essential criteria:Level 3+ qualification in Health & Social CareMinimum 2 years recent experience in Adult Health & Social Care (Senior Carer level or above)Full UK driving licence and willingness to travelApplications will only be considered from candidates who meet all the essential criteria listed above.This role would suit candidates with experience in Adult Care as a Senior Carer, Care Coordinator, Team Leader, Deputy Manager, Registered Manager, Care Manager or an existing Health & Social Care AssessorThe RoleWere recruiting for a Health and Social Care Assessor to support learners working towards apprenticeship qualifications across workplace settings.You will support, coach and assess learners, helping them develop the knowledge, skills and behaviours required to successfully complete their programme.You will work with learners across Birminghamand surrounding areas , combining remote delivery with planned workplace visits.You will manage your own diary and workload to meet key performance targets and ensure learner progress.No learner sourcing is required all learners are provided, allowing you to focus on delivery, coaching and assessment.This role is sometimes referred to as Apprenticeship Assessor, Health and Social Care Tutor or Skills Coach within Health and Social Care.Key ResponsibilitiesBuild strong relationships with learners and employers through regular reviews and engagementDeliver high-quality teaching, coaching and assessment sessions aligned to apprenticeship standardsConduct workplace observations to assess practical competencyReview learner work and provide timely, constructive feedbackSupport learners with Functional Skills (Maths & English) where requiredPrepare learners for End Point Assessment (EPA)Monitor learner progress and ensure timely achievement of qualificationsPromote safeguarding, wellbeing and a safe learning environment at all timesBenefitsHome-based role with planned travel (mileage and expenses paid)25 days holiday + bank holidays + Christmas & New Year shutdownBonus schemePension & life assuranceHealth cash plan & wellbeing supportEV car scheme accessAccess to employee discountsReferral bonusPlus, many moreAbout t2 Groupt2 Group is the UKs largest health and social care apprenticeship provider , delivering high-quality apprenticeships and professional qualifications.We focus on quality, consistency, and supporting both learners and employers to achieve strong outcomes across the Health & Social Care sector.Apply today to join our team and support the next generation of Health & Social Care professionals.TPBN1_UKTJ

Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business — we’re a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do… that’s the Topps way. \n What We’re Looking For \n As a Store Manager, you are the driving force behind your store’s success. As the leader of the store team — and by using the Topps Sales Framework — you’ll be fully accountable for delivering your store’s sales performance, profit targets and exceptional operational standards. \n You’ll inspire, coach and develop your team to create a performance-driven environment that consistently delivers operational excellence and an unrivalled customer experience. You’ll build loyalty, grow relationships with customers, and ensure both trade and retail shoppers see Topps as their number-one destination. \n You’re a confident communicator and a strong people leader. You’ve managed teams, driven commercial success and can clearly demonstrate where you’ve exceeded sales and profit targets. \n You know retail — and you know it well. You’ve had full P&L responsibility, consistently delivering impressive financial results while creating customer experiences that keep people coming back. \n What You’ll Be Doing \n\n • Leading, inspiring and coaching your store team, embedding a high-performance culture built on great service, strong sales behaviours and consistent operational standards.\n, • Taking full accountability for the store’s commercial results — identifying opportunities, driving sales and ensuring both trade and retail targets are consistently met.\n, • Using the Topps Sales Framework to ensure the team delivers a customer-first, consultative approach that uncovers needs, offers the right recommendations and closes sales confidently.\n, • Developing your team through coaching and regular feedback, helping them excel in customer conversations, spot opportunities and deliver outstanding results.\n, • Leading by example on the shop floor, demonstrating what exceptional selling and service look like, and motivating the team through your actions.\n, • Maintaining exceptional operational standards, ensuring the store runs efficiently, safely and always presents an outstanding experience.\n\n What’s In It for You? \n\n • Competitive basic salary\n, • Sales commission and bonus\n, • No evening work\n, • Christmas Eve & Boxing Day off\n, • Ongoing training, leadership development and real progression opportunities\n, • Generous Staff Discount\n, • Access to our Benefits platform with a wide range of discounts from 100s of retailers.\n\n Bring your ambition, bring your leadership — and we’ll give you the platform to shine. \n Click Apply today. The application should only take a few minutes if your CV is ready, and we’ll be in touch ASAP to arrange your chat with the hiring manager \n Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over. \n Think you know Topps Group? Think again. \n There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. \n Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

We are looking for a hardworking and talented Head Chef to lead our Kitchen team at Midlands Arts Centre (MAC). Located in the leafy Cannon Hill Park in Birmingham, MAC offers a range of catering and hospitality across the business, including; our restaurant, bar and event catering. Our Head Chef role offers a great work-life balance with a 37.5 hour week spread across 5 days and with 33 days of holiday per year. Below you can find a full job description and person specification.Job DescriptionJob PurposeLead the day-to-day planning and delivery of an excellent catering and hospitality offer across all areas of the business. Coach and train the team to deliver consistently excellent standards of service whilst remaining compliant with all legal requirements. To lead on stock control and contribute to effective staff rostering. Deputise for the Head of Catering Operations when required.Operational\n\n • Lead daily kitchen operations from the pass, ensuring consistent delivery of food to a high standard whilst maintaining excellent cleanliness and organisation across the kitchen and all back-of-house areas.\n, • Develop fully costed, menus aligned with MAC’s vision, values, and food strategy. Ensure they remain profitable and include clear allergen, dietary and preparation information for all dishes.\n, • Oversee timely and efficient ordering and management of all required stock, including non-kitchen items, ensuring full menu availability while minimising wastage.\n, • Manage staff scheduling to ensure the kitchen is always adequately staffed and costs remain in line with budget. \n, • Respond professionally and in a timely manner to any customer feedback received.\nPeople\n\n, • Support the training and development of the back-of-house team by implementing structured onboarding processes, effective training materials and ongoing development opportunities.\n, • Manage back-of-house HR, covering recruitment, timesheets, leave, appraisals and performance. Ensuring fair, consistent and policy-compliant processes.\nFinancial & Administration\n\n, • Manage catering budgets and performance to meet financial targets, using management accounts and systems to monitor results, address variances and optimise margins. Analyse sales and negotiate supplier pricing to ensure a profitable food offer.\n, • Maintain and manage all operational kitchen systems e.g. Navitas Food Safety, Opus Compliance Cloud. \n, • Manage stock control administration by checking invoices to confirm deliveries, ensure products are correctly coded and prepare paperwork and stock for monthly stocktakes. \n, • Ensure accurate monthly stocktakes take place.\nCompliance\n\n, • Implement and manage all responsibilities outlined in MAC’s Food Safety Management System, ensuring full compliance in the kitchen and back-of-house areas enabling MAC to maintain a 5* EHO food rating.\n, • Manage responsibility for Health & Safety in the kitchen and back-of-house areas. Ensure training and records are up to date, risk assessments and daily checklists are maintained and all maintenance issues, accidents and near misses are promptly logged and followed up.\n, • Ensure the back-of-house team are always ‘fit to work’ and have adequate uniform to carry out their duties.\nPerson SpecificationCore (You should meet most of these requirements)\n\n, • Proven experience managing a complex and high-volume kitchen operation over several years.\n, • Experience managing budgets and profit & loss (P&L), with the ability to monitor financial performance and implement cost controls. \n, • Skilled in negotiating supplier pricing to achieve cost efficiencies.\n, • Strong leadership and people management skills, including team development, performance management and staff scheduling.\n, • Experience in stocktaking and inventory control.\n, • Extensive product and ingredient knowledge, with a strong understanding of dietary and allergen considerations.\n, • Well-informed on current food trends and innovations.\n, • Strong knowledge of food safety principles e.g. HACCP\n, • Proficient verbal and written English.\n, • Can demonstrate excellent modern cooking techniques and presentation skills.\n, • Strong leadership and training capabilities.\n, • Outstanding communication skills, with the ability to remain calm and lead effectively under pressure.\n, • Ability to work in a fast-paced kitchen environment\n, • Excellent organisation and planning skills. \n, • Genuine passion for high-quality food and exceptional service.\n, • Proven ability to build trust, motivate and inspire teams.\n, • Commercially astute, with a solid understanding of business operations.\n, • Excellent personal hygiene standards.\n, • Highly focused on customer satisfaction and audience engagement.\n, • Proactive, solutions-oriented approach to problem-solving.\n, • Dedicated to promoting equality, diversity, and inclusion across the team and food offering.\n, • Passionate about sustainable and ethical produce. \n, • Availability to work flexibly to the needs of the business including evening and weekend work.\nDesireable (You should meet some of these requirements)\n\n, • Level 3 – Managing Food Safety\n, • Level 3 – Managing H&S and/or IOSSH\n, • Professional Cookery qualifications such as City & Guilds diplomas, BTEC, HND or a Foundation degree in Culinary Arts\n, • Experience managing kitchens across a variety of settings, including cafés, coffee shops, bars and commercial event catering.\n, • Experienced in implementing and managing a Food Safety Management System (FSMS).\n, • Experience with fresh pizza preparation\n, • IT literate, with experience using sales data to evaluate and improve financial performance.\n, • Knowledge of H&S principles including COSHH.\n, • A creative mindset with an interest in a variety of art forms.\nREF-229 309

hackajob is collaborating with Atos to connect them with exceptional professionals for this role. \n About Atos Group \n Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. \n The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. \n About the Role \n The Employee Relations Advisor will provide expert guidance and practical support to managers and employees on a broad range of people’s matters. The role helps maintain fair, consistent, and legally compliant employment practices while supporting a positive workplace culture, effective case management, and early resolution of issues where possible. \n Responsibilities \n\n • Provide timely, practical advice to managers and employees on employee relations matters, including disciplinary, grievance, performance, capability, absence, and flexible working.\n, • Manage and support employee relations casework from initial enquiry through to resolution, ensuring fairness, consistency, confidentiality, and compliance with policy and employment law.\n, • Guide and coach managers through investigations, formal meetings, hearings, and appeals, including preparation of letters, outcome documentation, and case records.\n, • Promote early and informal resolutions where appropriate, including coaching managers on effective conversations, mediation, and problem-solving approaches.\n, • Interpret and apply employment policies, procedures, and terms and conditions accurately and consistently.\n, • Work collaboratively with HR colleagues, leaders, trade union or employee representatives, occupational health, and external advisers where required.\n, • Monitor trends in casework, identify risks or recurring themes, and recommend proactive improvements to policy, process, and manager capability.\n, • Support organizational change activity, consultation processes, and employee communications in line with legal and organizational requirements.\n, • Maintain accurate, confidential records and produce reports on employee relations activity, outcomes, and trends.\n, • Contribute to the review and development of employee relations policies, templates, guidance, and training materials.\n\n Skills we can’t do without \n\n • Proven experience in an HR or employee relations advisory role; sound knowledge of UK employment law and HR best practice.\n, • Strong case management skills with the ability to handle sensitive matters objectively and professionally; excellent communication, interpersonal, and influencing skills; ability to build credibility with managers, employees, and stakeholders at all levels.\n, • Strong organizational skills with the ability to manage competing priorities and deadlines; good judgement, attention to detail, and a solution-focused approach; high level of confidentiality, integrity, and professionalism.\n, • Competent in using HR systems and Microsoft Office tools for record-keeping and reporting.\n\n Qualifications and Desirable Experience \n\n • CIPD qualification or working towards CIPD accreditation is desirable.\n, • Experience of supporting formal hearings, appeals, consultation processes, and complex casework is desirable.\n, • Experience of working with trade unions or employee representatives is beneficial.\n, • Experience in policy development, manager coaching, and reporting on employee relations data is advantageous.\n\n What We Offer \n\n • People-first culture – Join a collaborative, international environment where respect, inclusion, and teamwork are part of everyday work. We value initiative, accountability, and a strong customer-focused mindset.\n, • Winning behaviors – We encourage innovation, continuous improvement, and ownership. Our teams are empowered to make an impact, challenge ideas, and celebrate success together.\n, • Career development opportunities – Grow with us through ongoing learning, professional development programs, mentoring, and opportunities for internal mobility and career progression.\n, • Flexible hybrid working – Benefit from a modern hybrid work model that supports both collaboration and flexibility, helping you maintain a healthy work-life balance.\n\n Benefits: \n\n • Pension Scheme - contributions matched up to 10%\n, • Private medical cover\n, • Income Protection\n, • Life Assurance\n, • 25 days paid leave + National Holidays\n, • Flex benefits program\n\n Diversity, Equity & Inclusion \n Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. \n We are also a care leaver-friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - UK-Recruitment-Support@atos.net

Job Description \n hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n The information below covers the role requirements, expected candidate experience, and accompanying qualifications. \n Join Kainos and Shape the Future \n At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Main purpose of the role & responsibilities in the business: \n DELIVERY MANAGER \n As a Delivery Manager (Manager) at Kainos, you will be responsible for ensuring that Kainos' innovative digital services and platforms meet the user need and the outcomes agreed between Kainos and the client, whilst ensuring our delivery follows good governance and quality standards. You will empower and support Kainos teams to perform well, learn and grow in a manner that is consistent with Kainos company values. You will leverage successful delivery and strong client relationships to explore opportunities to win follow-on business with existing customers. \n The successful candidate will exhibit the following: \n Delivery \n\n • Understand critical success factors for the project (beyond the traditional measures: on time, on budget and to agreed scope) and ensure each work stream has a plan in place to achieve the success factors.\nBe responsible for achieving or exceeding profitability targets plus accurate and timely forecasting and reporting of project variables (revenue, staffing, work in progress, debt etc.). Exploit opportunities for adding value to the client, ensuring that expectations are proactively managed and issues are addressed promptly and appropriately. \n Team \n\n • Motivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow.\nPut people first & develop others – You'll manage, coach and develop a small number of staff, with a focus on managing employee performanceEnsure all team members have clear goals, receive regular feedback and have timely and constructive appraisals. Ensure team members have learning and development objectives to acquire and maintain the skills necessary for the project. Have responsibility for staffing teams and on-boarding of new team members. Build and maintain constructive and collaborative relationships with the client, other suppliers and third-party stakeholders. \n Governance \n\n • Ensure appropriate project governance arrangements and technical quality standards are developed and followed throughout the project lifecycle.\nEffectively manage project risks and issues, escalating where appropriate. Comply, and ensure team members comply, with all confidentiality and non-disclosure policies and agreements and ensure the security of information, at all times. \n Business Development & Account Management \n\n • Support future growth by working closely with Sales, Account Leads & Account Management teams, assisting where required with the sales/procurement cycle to best position Kainos to win profitable new business.\nPromote successes Kainos-wide, to our customers and to the market, through case studies, award submissions, blogs, tweets etc. Understand the contracts and commercial terms applying to our projects and ensure that Kainos is not compromised by non-compliance. Professional Development and Growth Contribute to continuous improvement initiatives within the Management Capability. Understand current thinking from the Technology, Experience Design and Consulting capabilities and drive alignment accordingly. Encourage innovation in technology and process both within the project and outside the project. Proactively assist with recruitment activities to enable stable organisational growth.\n AI ENGAGEMENT MANAGER \n As an Engagement Manager in Kainos, you'll fully manage the successful implementation of solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition and delivery of solutions that are fit for purpose and commercially viable. You'll take accountability for the complete delivery lifecycle alongside Technical and Solution Architects. You'll manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects. This will include project planning, staffing, milestone tracking, commercial management and customer satisfaction. \n Your key responsibilities include: \n\n • Commercially managing the implementation of solutions from pre-sales through implementation to hand over to AMS (Application Management Services).\nActing as the key client interface between functional and technical teams and the client.Pragmatically offering domain experience to provide functional insight and thought-leadership.Managing all aspects of project delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction.Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic.Agreeing objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.Identifying requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.Creating well structured & accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement.Identifying and actioning appropriately opportunities to win business, including negotiating and closing at a senior client level.\n Minimum (essential) requirements \n DELIVERY MANAGER \n\n • Minimum of 2 years demonstrable success managing the delivery of technology-based projects using agile methodology\nSubstantial experience in managing and leading project teams including line management responsibility. Evidence of developing and managing sound client-supplier relationships and good knowledge of at least one industry vertical (e.g. Financial Services, Health or Government). Broad technology experience, awareness of current technology trends and a solid understanding of contemporary software engineering practices and behaviours. Experience of adhering to robust project governance and technical quality standards. Proven ability to manage, motivate and empower teams and lead by example. Strong commercial awareness and sound understanding of project dynamics. Affable, credible and can communicate effectively with clients and colleagues, including formal presentations. Excellent interpersonal skills. Excellent team player capable of delivering results in less than perfect circumstances. Have a natural willingness to share information freely.Mature, firm but non-confrontational style. Highly flexible (including a willingness to work away from home base).A positive attitude to overcoming the challenges facing our clients. We are passionate about developing people – a demonstrated ability in managing, coaching and developing members of your team and wider community.\n AI ENGAGEMENT MANAGER \n\n • Minimum of 2 years of experience in implementing successful software projects within a consulting environment/ IT services environment\nFull lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live and service managementExcellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalations appropriatelyExperience of managing and supporting geographically distributed and blended teams of colleagues, client and partner staff to share knowledge and develop an integrated delivery ethicExcellent commercial management, influencing and negotiation skillsExcellent communicator, able to communicate with customers and colleagues with impact and credibility. Sound ability to formally present to senior Client audiencesAn emerging role model within KainosExcellent business writing skills with experience in the production of business cases, requirement documentation, tender documents, contracts, statements of work and change requestsSuccess in identifying and taking appropriate action on opportunities for additional business.Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercialsAbility to widen and maintain a network of external contactsUnderstanding of risk management and able to manage riskSupport the operations function to ensure that staff are deployed in the most commercially advantageous way, balancing development needs and personal preferences\n Desirable \n\n • Experience of user research, analytics and design disciplines and their contribution to the effective delivery of digital services and platforms.\nEvidence of securing significant follow-on business with an existing client. Holds a current and recognised Project or Programme Management certification.[Delivery Manager only] Experience of project delivery aimed at digital transformation. [Delivery Manager only] Evidence of innovating or leading initiatives to improve management and leadership practices within a team or an organisation.[AI Engagement Manager only] Professional qualifications where applicable in your Capability[AI Engagement Manager only] Identify talent for rapid development within the capability[AI Engagement Manager only] Experience of managing, mentoring and developing teams\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. xohmjla \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

\n Executive Director – Alabama Area\n Team: Higher Education – Alabama \n Location: In‑Person in either Montgomery or Birmingham, AL \n Employment Type: Temporary, Full‑time \n FLSA Classification: Exempt \n Start Date: January 5, 2027 About Braven\n Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career‑accelerating program. \n We work with higher education and employer partners to offer a life‑changing experience that begins with a semester‑long course for college students, followed by support that lasts through graduation. \n Together, our ambition is to help rebuild the middle class and revitalize the American Dream. \n To learn more, take a look at Braven’s Jobs. About the Role\n In order to achieve its ambition of serving 80,000‑100,000 Fellows over the next decade, Braven is hiring an Executive Director (ED) in Alabama (AL). This person will lead our efforts to launch and oversee Braven’s potential new AL region, including its first potential new higher education partner within AL. The ED will also work with the Central External Affairs team and the future AL External Affairs Director to raise roughly $9 M for the first three years of programming before the launch of the new school site, among other external priorities. \n Should a partnership with a higher education institution in the AL solidify, this temporary position would become a permanent full‑time regional role and lead the AL team as the region’s most senior‑level executive and the face of Braven. They will be responsible for all major outcomes in the region and set the vision and direction for how Braven comes alive successfully in their region. They build and lead the regional program team and a regional advisory board, guide expansion decisions alongside their regional board, manage their External Affairs Director and lead their External Affairs strategy in close collaboration with the central External Affairs team, serve as a Braven organizational leader on the Alignment Team (AT) and ensure they and Braven are the primary thought leaders in the college‑to‑career space in their region. \n The ED will initially report to the Chief of Regional Success and Innovation and ultimately transition to report to the Founder & CEO and be part of Braven’s Alignment Team (AT), the organization’s leadership body. What You’ll Do\n Regional Strategy and Operations (20%) \n \n • Implement a comprehensive multi‑year strategic plan to reach our vision for scale and excellent outcomes with our prospective partner and future AL region, higher education partners.\n, • With the Regional Senior Director, ensure strong program execution resulting in both positive experiences and outcomes for Fellows, volunteers, and partners.\n, • Build, manage, and expand a regional advisory board that will help maximize the AL region’s impact, narrative, and sustainability.\n \n Stakeholder Management and Awareness Building (30%) \n \n • Ensure the health of key stakeholder relationships at both university and employer partners, including university and corporate executives.\n, • Raise Braven’s brand awareness through thought‑leadership, awards, public speaking, social media, and press pieces.\n, • Explore the local political landscape and engage in critical policy efforts when relevant.\n \n Regional Fundraising and Sustainability (30%) \n \n • Raise roughly $9 M prior to the launch of the new school, among other external priorities.\n, • Deepen our political capital and thought leadership to ensure that our region maintains its meaningful position in the educational fabric of the community.\n, • Focus on significantly growing and diversifying a sustainable funding base that will include gifts from individuals, corporations, foundations, and government.\n \n Team Leadership and Management (20%) \n \n • Attract, hire, and develop a team of diverse and talented staff members.\n, • Directly manage and develop the Regional Senior Director and Director, External Affairs.\n, • Coach and develop regional staff members to exhibit strong cultural leadership skills and orientations.\n, • Serve as the model and leader of Braven culture within the hub.\n, • Serve on the organization’s Alignment Team to influence organization‑wide impact, growth, and sustainability.\n Minimum Requirements\n \n, • BS/BA\n, • 7‑10 years leadership experience as an Executive, leading a department, or similar, with a verifiable track record of achieving successful outcomes while maintaining an inclusive, equitable, and sustainable team culture.\n Preferred Qualifications\n \n, • 1‑3 years in non‑profit, higher education, economic or workforce development, or a chamber of commerce.\n, • Proficiency in Google Suite, Slack, Asana, Salesforce, Jira, Confluence.\n, • Demonstrated commitment to and understanding of the experiences of first‑generation college students and students from low‑income backgrounds.\n, • Exemplify Braven’s core values.\n, • Experience with Braven’s mission and prepared to work with or for Braven’s student Fellow population.\n, • Motivation and drive to fundraise and ensure the financial sustainability of the region; an ability to mobilize people and create champions of an organizational mission.\n, • Experience building and working in partnership with partner organizations, funders, a Board of Directors, and other key constituents.\n, • Strong presence, communication skills, relationship‑building skills, and maturity that engender respect and facilitate a strong partnership with very senior‑level staff and faculty, high‑profile community stakeholders and civic leaders, Braven staff, Fellows, and Leadership Coaches.\n, • High level of personal responsibility, professional maturity and humility, commitment to personal growth, and self‑awareness of one’s own leadership style and its impact on others.\n, • Ability to make strong data‑informed decisions because you excel at drawing actionable insights from analyses and translating for yourself and others how these insights further your strategy.\n Work Demands\n \n, • Ability to work in person in Montgomery or Birmingham 3 days per week, depending on where the regional office is ultimately situated.\n, • Ability to travel in the AL region, especially Montgomery, Birmingham, and Huntsville, regularly.\n, • Ability to travel to Braven hub cities across the country, and especially in Chicago, for meetings and events at least once a month.\n Additional Requirements\n \n, • Authorized to work in the U.S.\n Compensation and Benefits\n Braven offers competitive base salaries based on the midpoint of the market among not‑for‑profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. \n Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges are set by geographic market. The salary range for this role is $170,000–$212,500 with new hires starting at the beginning of the range to allow for room for growth. This is based on a 50‑hour work week. This is a full‑time, regular, exempt, and benefits‑eligible position where you will be working at 100% capacity. \n Braven also provides a comprehensive total rewards package, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: \n \n • Unlimited vacation time in addition to org‑wide holidays and three team‑wide week‑long shutdowns in Spring, Summer, and Winter (this is a minimum of 24 days per year).\n, • Braven supports your path to parenthood and beyond with $25,000 in lifetime Carrot benefits for fertility, family‑building, and hormonal health.\n, • Match of your 401(k) contribution up to 5% of your base annual salary, starting your first full month.\n, • Coverage of 85% of health insurance premium for employee and dependents.\n, • 12 weeks of paid parental leave.\n, • A one‑month paid sabbatical after 4 years on staff.\n Location\n We gather in the office at least 3 days per week (on Tuesday, Wednesday and Thursday) and often work remotely 2 days per week (although certain commitments might adjust that from time to time). Therefore, this role requires teammates to live within the AL area. We believe in the magic, connection, and collaboration that happens when people work together face‑to‑face and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two commutes per week. \n Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply. \n #J-18808-Ljbffr

\n About the Company \n \n At Weston Beamor we create high-quality, ethically crafted jewellery that celebrates life's most treasured moments. As the UK's leading jewellery manufacturer, we are proud to create designs that bring joy to special occasions, underpinned by our dedication to exceptional service, quality and innovation. \n \n Based in Birmingham's historic Jewellery Quarter, our knowledgeable and professional team represents our greatest strength. We are passionate about fostering a culture where every voice is heard, and together, we grow, support and inspire. \n \n Lead a team. Drive quality. Make an impact. \n \n We are looking for an experienced Production Team Leader to join our manufacturing team. This is an excellent opportunity for someone who enjoys leading people, improving processes and delivering high-quality products. \n \n As Production Team Leader, you will play a key role in ensuring our production operation runs safely, efficiently and to the highest quality standards. Working closely with the Production Manager, you will lead your team by example, helping to create a culture of collaboration, accountability and continuous improvement. \n \n What you'll be doing \n \n Production Operations \n\n • Plan, coordinate and oversee daily production schedules to ensure customer deadlines are achieved.\n, • Monitor production performance to ensure efficiency, productivity and quality targets are met.\n, • Identify workflow bottlenecks and implement practical solutions to improve performance.\n, • Support the management of raw material and finished goods inventory.\n\n \n Team Leadership \n\n • Lead, motivate and support the production team to achieve operational objectives.\n, • Train, coach and develop team members, ensuring everyone understands their responsibilities and performs to a high standard.\n, • Foster a positive working environment built on teamwork, accountability and continuous improvement.\n, • Address day-to-day staff issues and escalate significant concerns to the Production Manager where appropriate.\n\n \n Quality \n\n • Ensure quality checks are completed throughout the production process.\n, • Work closely with the Quality team to maintain compliance with company and industry standards.\n, • Investigate quality concerns, implement corrective actions and help prevent repeat issues.\n\n \n Health & Safety \n\n • Promote a strong health and safety culture across the production department.\n, • Ensure safe working practices are followed at all times.\n, • Support regular safety audits and risk assessments alongside the Health & Safety team.\n\n \n Communication & Continuous Improvement \n\n • Work collaboratively with Design, Sales and Operations teams to ensure smooth production operations.\n, • Prepare regular production updates and performance reports for the Production Manager.\n, • Contribute ideas for process improvements, increased efficiency and innovation.\n\n \n What we're looking for \n \n Essential \n\n • At least 3 years' experience within a production or manufacturing environment, ideally in jewellery or precision manufacturing.\n, • Previous experience leading or supervising a production team.\n, • Strong organisational skills with the ability to prioritise workloads and meet deadlines.\n, • Experience using production management systems and manufacturing software.\n, • Excellent communication skills, both written and verbal.\n, • High attention to detail and a commitment to maintaining exceptional quality standards.\n, • A proactive, hands-on approach with strong problem-solving skills.\n\n \n Desirable \n\n • Degree or diploma in Manufacturing, Production Management or a related discipline.\n, • Knowledge of Lean Manufacturing and continuous improvement methodologies.\n, • Familiarity with CAD/CAM manufacturing technologies.\n\n \n What you'll bring \n \n You'll be a confident leader who enjoys developing people, solving problems and driving high standards. You'll lead by example, communicate effectively with colleagues across the business and be committed to delivering quality in everything you do. Most importantly, you'll share our values of teamwork, accountability and continuous improvement. \n \n If you're ready to take the next step in your manufacturing career and would like to join a business with a proud heritage, a commitment to craftsmanship and an exciting future, we'd love to hear from you.

Health and Social Care Assessor \n Walsall and Surrounding Areas | Hybrid working \n Full Time & Part Time Available | Permanent \n £27,000 - £30,000 per year + bonus + expenses \n \n Please only apply if you meet the following essential criteria: \n\n • Level 3+ qualification in Health & Social Care\n, • Minimum 2 years’ recent experience in Adult Health & Social Care (Senior Carer level or above)\n, • Full UK driving licence and willingness to travel\n\n \n Applications will only be considered from candidates who meet all the essential criteria listed above. \n \n This role would suit candidates with experience in Adult Care as a Senior Carer, Care Coordinator, Team Leader, Deputy Manager, Registered Manager, Care Manager or an existing Health & Social Care Assessor \n \n The Role \n\n • We’re recruiting for a Health and Social Care Assessor to support learners working towards apprenticeship qualifications across workplace settings.\n, • You will support, coach and assess learners, helping them develop the knowledge, skills and behaviours required to successfully complete their programme.\n, • You will work with learners across Walsall and surrounding areas, combining remote delivery with planned workplace visits.\n, • You will manage your own diary and workload to meet key performance targets and ensure learner progress.\n, • No learner sourcing is required – all learners are provided, allowing you to focus on delivery, coaching and assessment.\n, • This role is sometimes referred to as Apprenticeship Assessor, Health and Social Care Tutor or Skills Coach within Health and Social Care.\n\n \n Key Responsibilities \n\n • Build strong relationships with learners and employers through regular reviews and engagement\n, • Deliver high-quality teaching, coaching and assessment sessions aligned to apprenticeship standards\n, • Conduct workplace observations to assess practical competency\n, • Review learner work and provide timely, constructive feedback\n, • Support learners with Functional Skills (Maths & English) where required\n, • Prepare learners for End Point Assessment (EPA)\n, • Monitor learner progress and ensure timely achievement of qualifications\n, • Promote safeguarding, wellbeing and a safe learning environment at all times\n\n \n Benefits \n\n • Home-based role with planned travel (mileage and expenses paid)\n, • 25 days holiday + bank holidays + Christmas & New Year shutdown\n, • Bonus scheme\n, • Pension & life assurance\n, • Health cash plan & wellbeing support\n, • EV car scheme access\n, • Access to employee discounts\n, • Referral bonus\n, • Plus, many more\n\n \n About t2 Group \n t2 Group is the UK’s largest health and social care apprenticeship provider, delivering high-quality apprenticeships and professional qualifications. \n We focus on quality, consistency, and supporting both learners and employers to achieve strong outcomes across the Health & Social Care sector. \n \n Apply today to join our team and support the next generation of Health & Social Care professionals.

General Manager BTR – Birmingham – £55,000 + 20% Bonus \n \n My client, a globally established and prestigious Real Estate firm, are currently seeking an experienced General Manager to oversee the delivery and day-to-day operations on a new flagship BTR development in Birmingham. \n \n The successful candidate will be accountable for onsite lettings, property management and maintenance teams to ensure the successful delivery of services to residents and the client. You will be responsible for improving efficiency and increasing profits whilst maintaining a market leading resident experience. \n \n You will have overall responsibility for the operations and performance of your development. You will be ensuring the smooth running of your site, all statutory H&S requirements are met, leading on sustainability and customer experience initiatives and ensuring that your team engage with residents in a professional and approachable manner. \n \n BTR experience at a similar level is required. Mobilisation experience of new developments would be advantageous as this site is yet to be completed. Once completed the site will compromise of circa 650 units. \n \n Key Responsibilities \n Staff Management \n\n • Provide induction training for all team members\n, • Coach, mentor, and develop staff including overseeing new employee onboarding and providing career development planning and opportunities\n, • Empower employees to take responsibility for their jobs and goals. Delegate responsibility where required\n, • Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning\n, • Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary\n, • Complete regular 121 meetings with the the onsite team leaders and ensure they are also doing the same with their direct line reports\n, • Lead employees to meet and exceed the organisation’s expectations for productivity, quality, continuous improvement, and goal accomplishment\n, • Build a team within each asset and create a sense of synergy across the portfolio\n\n Leasing \n\n • Provide the Leasing Manager and Client with insight in to the local market, competitors and local demographic\n, • Liaise with the Leasing Manager and Marketing executive to agree leasing & marketing strategy for the initial let up phase of the development and once the development becomes stabilised\n, • Where required assist the Resident Services Manager/Leasing Manager with the resident journey from enquiry through to move in\n, • Conduct regular market appraisals and provide the Leasing Manager/client with feedback regarding pricing strategy etc\n\n Commercial \n\n • Ensure all purchasing levels are within authorised limits using nominated suppliers only\n, • Control all costs within budgeted responsibilities, maintaining records of all spend per property\n, • Ensure all invoicing for your properties is correct and all financial procedures are adhered to\n, • Review daily all outstanding payments and bad debtors report for your property\n, • Take the lead on bad debt cases, ensuring the accounts team are kept updated and legal processes are instructed as required\n, • Establishing and delivering additional income streams where appropriate\n, • Analyse site expenditure and look for ways to gain cost savings where appropriate\n, • Hold business reviews quarterly with your direct reports to discuss site performance and agree improvements\n\n Property \n\n • Conduct weekly building checks within each asset and feedback issues to the Resident Services Manager to rectify\n, • Maintain excellent working relationships with external contractors and suppliers\n, • Work with the Facilities Manager to agree PPM contracts for your development\n, • Being the lead within your cluster when it comes to legal action and insurance claims\n, • Liaising with FM on all external and grounds maintenance issues\n, • Responsible for Health and Safety compliance coordination utilising systems; liaising with the Estate managers where required\n, • Meet regularly with the FM to discuss compliance measures within each property\n, • Schedule and carry out where applicable all statutory training with team\n, • In the event of any major incident or crisis be available to support team\n\n Customer Service \n\n • Creating a best in class community through communication, events and innovations\n, • Coordinating social media activity in conjunction with in house marketing team\n, • Be the first point of contact for your team regarding any complex resident complaints to ensure these are resolved within agreed KPI criteria\n, • Ensure all of your team are providing excellent service to residents\n, • Relentless approach to improving standards and ensuring all the team are focused on delivering against their resident experience KPIs\n\n \n Experience Required \n\n • Proven ability to managing a residential development to exceptional standards\n, • Strong customer service ethic / background\n, • Experience in managing a team of at least 8 people\n, • Experience in managing expenditure against budget\n, • Understanding H&S compliance and complex building matters is a must\n, • Positive, can do attitude\n, • Common sense approach\n, • Ability to think on their feet and make considered decisions\n, • Outgoing, warm and friendly personality\n, • Organised, meticulous, tenacious\n, • Excellent written and spoken etiquette\n, • IT literate and Social media savvy\n, • Strong financial management skills\n, • ARLA / IOSH are Desirable\n\n \n Salary: £55,000 + 20% Bonus \n \n For more information please contact Megan on the Business Support team at Dove & Hawk Property Recruitment. \n 02080597472 \n megan@doveandhawk.co.uk

Location - Birmingham \n Shift- 37.5 Hours Monday - Friday \n \n At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Employee Relations Advisor to join our growing People Team, providing expert employee relations advice and support to managers across the business while helping create a great place to work for all colleagues. \n \n Role Responsibilities \n\n • Manage a caseload of complex employee relations cases, ensuring fair, compliant and commercially focused outcomes.\n, • Advise, coach and support managers on employee relations matters in line with employment legislation, company policies and best practice.\n, • Build effective working relationships with senior stakeholders, the wider HR team and business leaders across Mitie.\n, • Collaborate with Legal and Occupational Health partners on Early Conciliation cases, Employment Tribunal claims and employee wellbeing matters.\n, • Review employee relations policies and processes, making recommendations and supporting the implementation of continuous improvements.\n\n \n What We're Looking For \n\n • Strong knowledge of employee relations policies, procedures and UK employment law.\n, • Experience managing a varied employee relations caseload with confidence and professionalism.\n, • Excellent communication and relationship-building skills, with the ability to influence and coach managers effectively.\n, • A people-focused approach, demonstrating respect, discretion and confidentiality at all times.\n, • Experience working within a HR Shared Services environment is desirable.\n, • A curious and solutions-focused mindset, with the ability to adapt your approach to different situations.\n, • Ideally CIPD qualified at Level 3 or Level 5, with support available for further professional development.\n\n \n What's in it for you? \n\n • Hybrid working arrangement with a collaborative and supportive People Team.\n, • Exposure to a diverse range of employee relations cases across both public and private sector contracts.\n, • Opportunities for professional development and further CIPD study support.\n\n There's a place for you at Mitie, join us today!

Operations Performance & Reporting Manager \n Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues \n Contract: Full-time, Permanent \n \n About Us \n At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. \n \n The Role \n This is an exciting opportunity to shape how operational performance is measured, understood and improved across our business. As Operations Performance & Reporting Manager, you'll lead a growing team responsible for transforming data into meaningful business insight. Working closely with senior stakeholders, you'll develop executive-level reporting that brings together operational performance, customer outcomes, Consumer Duty metrics and risk data, enabling informed decision-making at the highest level. \n \n Rather than simply producing reports, you'll identify trends, uncover opportunities for improvement and provide the insight that helps Operations deliver better outcomes for both our customers and the business. You'll also play a key role in developing analytical capability within your team while driving continuous improvement across reporting processes. \n \n Key Responsibilities \n\n • Lead, coach and develop a team of analysts, creating a high-performing and collaborative environment\n, • Design and deliver executive reporting and dashboards that provide meaningful insight into operational performance\n, • Bring together data from multiple sources, including operational, customer, risk and Consumer Duty metrics, to create a holistic view of business performance\n, • Identify trends, risks and opportunities, translating complex data into clear recommendations that influence business decisions\n, • Drive improvements in reporting, analytics and operational performance through effective use of data and insight\n, • Build strong relationships across the business, working collaboratively with stakeholders to deliver value and support strategic objectives\n\n \n Skills & Attributes \n\n • Experience in a reporting, performance, analytics or operational insight role within financial services or a similarly regulated environment\n, • Strong ability to interpret data, identify trends and communicate meaningful business insight to senior stakeholders\n, • Understanding of Consumer Duty and the importance of delivering good customer outcomes\n, • Experience leading, coaching or developing individuals or small teams\n, • Excellent stakeholder management skills, with the confidence to challenge constructively and influence decision-making\n, • A proactive, curious mindset with a passion for continuous improvement and using data to drive positive change\n\n \n Could this be you? \n Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement - if you have around 75% of the skills and the right attitude, we’d love to hear from you. \n \n What’s in it for you \n As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: \n\n • Competitive salary and comprehensive package, contributory pension, and health cash plan\n, • Opportunity to buy/sell holiday giving you even more control over your work-life balance\n, • Flexible benefits including private medical insurance and lifestyle discounts\n, • A culture that values collaboration, development, and wellbeing\n\n \n Apply now to join a team that makes a real impact. \n \n Learn more about careers with us: https://www.bnpparibas-pf.co.uk/careers \n \n Your Application Journey \n\n • Call with our Talent Acquisition team\n, • Introductory meeting with the Hiring Manager\n, • Competency-based interview including a short assessment task\n\n \n We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. \n \n Equal Opportunities \n We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background. \n \n Data Privacy Notice – The Curve Group \n The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. \n \n We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. \n We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. \n \n For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/

Does leading the SEN coordination in a school where every detail has been designed to children thrive sound appealing to you? \n \n Set within a beautifully renovated historic building and surrounded by extensive outdoor learning spaces, this specialist school combines a calm, nurturing environment with a forward-thinking approach to education. \n \n Since opening its doors, the school has built a strong reputation for supporting pupils with Autism and associated needs through small class sizes, therapeutic support, and a truly child-centred ethos. \n \n As the school continues to grow, they are seeking an ambitious and passionate SENCO to help shape the next chapter of their journey. \n \n This is a fantastic opportunity for an experienced SEND professional to influence whole-school strategy, develop outstanding provision and make a lasting impact on the lives of children and young people. \n \n What You'll Be Doing \n\n • Lead the strategic development and implementation of SEND provision across the school\n, • Ensure compliance with the SEND Code of Practice and promote outstanding inclusive practice\n, • Oversee EHCPs, interventions, assessments and targeted support programmes\n, • Monitor pupil progress, analyse outcomes and drive continuous improvement\n, • Support, coach and develop teaching and support staff in effective SEND practice\n, • Work collaboratively with parents, carers, therapists and external agencies\n, • Lead annual reviews and ensure pupils receive the provision they need to succeed\n, • Maintain accurate SEND records and reporting systems\n, • Champion safeguarding, wellbeing and positive outcomes for every pupil\n\n \n What We're Looking For \n\n • Qualified Teacher Status (QTS or QTLS)\n, • NASENCO or NPQ for SENCOs qualification\n, • Experience working with children and young people with SEND, particularly Autism Spectrum Condition (ASC)\n, • Previous SENCO or SEND leadership experience\n, • Strong understanding of EHCP processes and SEND legislation\n, • Excellent communication, organisational and leadership skills\n, • A collaborative approach and genuine passion for improving outcomes for young people\n\n \n Why Join Them? \n This is not just a generic SENCO role but an opportunity to join a school at an exciting stage of growth where your ideas, leadership and expertise will directly influence the future of SEND provision. \n \n You'll benefit from: \n\n • A supportive and welcoming leadership team\n, • Small class sizes and specialist therapeutic support\n, • Extensive CPD and leadership development opportunities\n, • Clear career progression pathways\n, • Access to health and wellbeing programmes, including a free and confidential 24/7 counselling service\n, • Retail, travel and leisure discounts\n, • Cycle to Work Scheme\n, • Generous Life Cover\n, • The chance to make a genuine difference every single day\n\n \n If you're an experienced SENCO looking for a role where you can combine strategic leadership with meaningful impact, we'd love to hear from you. \n \n If this sounds like an opportunity you would love to discuss call on 07458 142631, email t.tate@linqrecruitment.co.uk or click apply today!

Branch Manager - Birmingham - Shipping & Freight - Up to £70,000 About the Company A leading freight forwarding and logistics business is seeking an experienced Branch Manager to lead its Birmingham operation. This is a strategic leadership role with full responsibility for branch performance across air, sea, road, and rail freight. The successful candidate will drive commercial growth, operational excellence, customer satisfaction, and team development while delivering strong financial results. Branch Manager - The details Salary up to £70,000 Opportunity to lead a strategically important branch Full ownership of branch performance and P&L Career progression within a dynamic, multi-modal freight forwarding business Opportunity to shape business growth and build a high-performing team Branch Manager - Requirements Significant leadership experience within freight forwarding or logistics Proven expertise managing multi-modal freight operations (air, sea, road, and rail) Strong commercial background with a track record of revenue growth and business development Experience managing branch P&L and financial performance Excellent leadership, negotiation, communication, and stakeholder management skills Strong knowledge of international freight forwarding, customs, and supply chain operations Analytical, organised, and customer-focused approach Desirable: experience within an international freight forwarder, customs compliance knowledge, operational improvement experience, and relevant logistics or management qualifications Branch Manager - Responsibilities Lead the overall performance of the Birmingham branch, driving revenue, profitability, and operational excellence Develop and implement commercial strategies to grow market share and secure new business Manage branch operations across imports, exports, customs clearance, and domestic transport Maintain high standards of customer service, compliance, and operational efficiency Take full ownership of the branch P&L, budgets, forecasting, and financial targets Lead, coach, and develop a high-performing team while supporting recruitment and succession planning Build and maintain strong relationships with customers, suppliers, and strategic partners Ensure compliance with customs, transport, health & safety, and company policies Drive continuous improvement initiatives to enhance productivity, service quality, and profitability About Us Detail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy

Role Title: Internal Assessment CoachBased: Remote/Field-basedReports to: Learning & Development ManagerRole Purpose:As an Internal Assessment Coach, you will play a pivotal role in the t2 Academy and wider Learning & Development Team. Responsible for supporting colleagues through the successful achievement of the Level 3 Award in Assessing Competence in the Work Environment (ACWE) and the Level 3 Award in Education and Training (AET), you will provide high-quality assessment, coaching and developmental support to internal learners, ensuring they develop the knowledge, skills and behaviours required to become competent and confident assessors and trainers.You will also play a key role in maintaining assessment quality across the organisation through the countersigning of assessment decisions made by unqualified assessors.Key Responsibilities:You will have a clear set of KPI's and quality expectations and will manage your own workload to ensure learners progress and achieve within expected timescales, building the capability of our existing delivery teams and enabling the business to fulfil talent planning and resource requirements.Manage a caseload of TAQA learners, providing ongoing support and guidance throughout their qualification journey, proactively intervening where learners are at risk of falling behind to ensure timely progression throughout their programme.Conduct assessments of learner evidence and portfolios against qualification standards using a range of assessment methods, ensuring assessment decisions are valid, authentic, reliable, current and sufficient (VARCS).Conduct observations of assessment and training practice, both remotely and face-to-face where required.Provide clear, constructive and developmental feedback and guidance to learners, coaching and mentoring them to support their progression towards assessor competence and qualification achievement.Support learners in understanding qualification requirements, assessment criteria and evidence expectations.Maintain accurate and compliant assessment records and administration timely and in line with Awarding Organisation and organisational requirements.Support countersigning of assessment decisions made by unqualified assessors delivering Health and Social Care qualifications, ensuring all assessment decisions they make are valid, authentic, reliable, current and sufficient and that learners receive fair, consistent and robust assessment decisions.Monitor the quality and consistency of assessment practice carried out by unqualified assessors and identify any areas requiring improvement.Support the standardisation of assessment practice across Health and Social Care programmes and all TAQA qualifications.Contribute to internal quality assurance activities and respond to IQA feedback in a timely manner.Ensure all assessment decisions meet Awarding Organisation requirements and internal quality standards.Promote holistic assessment opportunities where appropriate.Support learners to develop reflective practice and actively seek out opportunities for continuous professional development.Share best practice and contribute to the continuous improvement of training and assessment resources.Foster collaborative working relationships across the business including Operations, Quality and Learning & Development teams.Promote learner wellbeing and provide appropriate support and signposting where required.Recognise, record and report safeguarding concerns in line with organisational procedures.Proactively engage in, and record, own continuing professional development to maintain occupational competence and assessment expertise.Skills & experience required:A passion for education, standards and qualityExcellent time management, planning and organising skillsAbility to work under pressure and to strict deadlines and targetsAssertiveness and objection handling skillsProfessional and approachable mannerEffective communication skills ability to communicate at all levelsIT LiterateCompetent in Literacy and NumeracyRelevant D32 / D33, A1, TAQA, CAVA or equivalent qualificationIdeally you will possess a Health and Social Care Qualification to Level 5Ideally a minimum of 2 years experience working in managing Adult Health and Social Care provisionsBenefits of working with t2 groupHome based role with travel (mileage paid)Laptop and mobile phone provided25 days annual leave + bank holidays (increasing with length of service)Christmas & New Year shutdown periodPension schemeSpecsavers schemeAccess to 1000's of student discounts inc. Unidays, Student Beans and TOTUM£500 employee referral bonus schemeEnhanced sick pay & maternity reward vouchersEmployee well-being and assistance programmeAccess to EV company car schemeLife assurance coverYour Birthday offHealth Cash Plan - Including Health screening, virtual GP and many more benefitsAdditional RequirementsMust have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company)Employment is subject to a satisfactory enhanced DBS check & referencest2 group is committed to providing a safe environment for all learners and employees. To find out more about our commitment to safeguarding please visit the t2 websiteWed love to hear from you! Apply today and take the next step in your career with t2 group.TPBN1_UKTJ

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking an Activities Coordinator (we call them Wellbeing Coach) to help us achieve our goals. Joining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Wellbeing Coaches ensure our residents get the most out of life through vibrant social, wellbeing, and lifestyle activities. Outgoing, energetic and passionate about making a difference, your attitude, ideas, and can-do personality will shape how our residents spend their days. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll being doing As the wellbeing coach, you'll be the person that residents, families, and colleagues know as the one who makes things happen. Whilst you'll be developing and organising enrichment and wellbeing activities on a weekly and monthly schedule for our community, you'll also get to know our residents and find out what makes them happy as individuals. You'll learn about people's hobbies and interests and work with colleagues and families to ensure residents can keep doing what they love. Everyone is different, so at Hamberley, we work hard to ensure that people can participate in fun and meaningful activities, whatever their interests or physical and mental abilities. One day, you might arrange a trip to enjoy ice creams at the seaside, lunch at the pub, or a birthday celebration with family with mini-golf in the garden. Another day, you'll host a workshop, allowing people to try new things or to teach fellow residents how to recreate a favourite recipe, try a new craft or learn to paint with watercolours. One Hamberley home even produced a cookbook of family recipes shared by residents. You'll also support colleagues with their own wellbeing and lead and inspire the home to understand the importance of being part of a positive and creative living environment.Could you be part of our team? About you: Excellent communication skills, passion, empathy, and a desire to make people's lives more enjoyable, rewarding and fun Excellent organisational skills, leadership experience and the ability to motivate yourself A good interest in the local area and keen knowledge of community groups, as our residents enjoy days out and attending and organising events Previous experience of working or caring for people within a residential care setting or similar transferable skills Good verbal and written communication, as you'll be responsible for care planning and activity engagement documentation Evidence of leadership skills and experience in inspiring a teamIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Cofton Park Manor Cofton Park Manor is a luxurious care home in Birmingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

Hospitality Learning Coach Our client, a leading training provider in the education sector, is currently seeking a Hospitality Learning Coach to join their team. This permanent role will involve working closely with learners within the hospitality industry, guiding them through their apprenticeship programmes and helping them develop essential skills, knowledge, and behaviours. We are particularly interested in candidates who have experience managing both Front of House and Back of House operations within hospitality environments. Key Responsibilities Coach and support learners in their workplace, focusing on the knowledge, skills, and behaviours required to achieve apprenticeship standards. Work with renowned hospitality employers to deliver high-quality training and support. Monitor learner progress and ensure achievement of learning objectives and milestones. Collaborate with employers to align training delivery with workplace requirements. Maintain up-to-date knowledge of hospitality industry standards and apprenticeship frameworks. Deliver support through a blend of face-to-face and virtual learning. Accurately record and track learner progress using relevant systems and tools. Job Requirements To be successful in this role, you will have: Management or supervisory experience across both Front of House and Back of House hospitality operations A professional cookery qualification or substantial experience within a fresh food cooking environment. NVQ Level 2 in Hospitality. Extensive vocational experience across areas such as food and beverage service, food production, reception, housekeeping, or beverage service. Strong communication, organisational, and coaching skills. The ability to work independently and manage a varied workload. Experience working in fast-paced environments and delivering against targets and deadlines. Desirable Skills and Experience It would be advantageous if you also have: Level 3 Teaching Qualification. NVQ Level 3 in Professional Cookery or Hospitality Supervision. BTEC Level 3 in Hospitality Management. Experience working within apprenticeship, training, education, or work-based learning environments. Benefits Our client offers a comprehensive benefits package, including: Full training for new coaches and support to achieve teaching qualifications. Continuous Professional Development (CPD) opportunities. 25 days annual leave, increasing with length of service. Additional leave for your birthday. Holiday purchase scheme. Flexible working and flexi-time options. Early finish at the end of the week. Health cash plan and virtual GP service. Curated wellbeing package. Enhanced sickness pay. Company-matched pension contribution up to 5%. Life assurance. Enhanced family benefits package. Religious bank holiday swap. Long-service recognition and rewards. Quarterly reward and recognition awards. Apply Now If you have a strong hospitality background, including experience leading both Front of House and Back of House teams, and are passionate about developing the next generation of hospitality professionals, we'd love to hear from you. Apply now to join a supportive, progressive, and rewarding organisation

Main Purpose of the Job: To provide comprehensive housing management services within a defined geographical area (c.70 properties), including the management and coordination of: voids; health and safety; maintenance; property inspections and aspects of tenancy management, including nuisance and anti-social behaviour advise and local amenities advice. To work closely with Local Authorities’ Housing Officer and to provide additional tenancy sustainment support to designated designated tenants when required. SPECIFIC DUTIES AND RESPONSIBILITES OF THE POST  To provide advice to tenants in form of sign posting on local amenities, schools, GP Surgeries, etc. to ensure tenants settle in well and make use of community amenities in the area.  To provide tenants support with moving in ensuring that Welcome and Starter packs are provided accordingly and to support the tenants with the registration for utility bills.  To assist the Housing Manager and Maintenance Officer to achieve void turnaround targets for repair works and to manage the pre-void and occupation process.  To ensure that each end of tenancy and new letting is completed in line with administrative and legal and contractual requirements.  To work closely with the Local Authority’s Housing Officer to ensure that tenants and others understand the rights and responsibilities as expected.  Where necessary to escalate potential breaches of tenancy to the Local Authority’s Housing Officer and support to enforce the conditions of tenancy where required.  To carry out regular Estate Inspections, monitoring cleaning, grounds maintenance, repairs and maintenance, liaising with colleagues and others to improve the quality of the environment and ensure good conditions are met.  To assist the Housing Manager and others with identifying, reporting and monitoring repairs and maintenance within the designated patch.  To complete minor maintenance jobs where required to avoid delays and to ensur the property is kept in good condition  To attend internal and external meetings as required. Time off in lieu is available for attending meetings outside of normal office hours.  To deal effectively with complaints in line with Ezzi Lettings Solutions’ procedures, managing each through to completion whilst supported by the Housing Manager.  To provide advice on Anti-Social Behaviour ensuring this is escalated internally and externally when required.  To ensure that Statutory Safety checks are completed as required and that records are maintained appropriately.  To comply at all times with Ezzi Lettings Solutions’ legal, contractual and regulatory responsibilities in relation to the above duties.  To be aware of and comply with all current policies, procedure and guidelines.  To ensure that record keeping, monitoring and administrative systems are kept up to date and accurate in accordance with procedures. Personal responsibilities: The post holder must assume responsibility for his/her/their own professional and personal development (supported by the company where appropriate) to ensure that (s)he develops and maintains continuing competence to deliver the organisation’s requirements, including the fair and supportive management of all staff in estates services. Corporate Behaviours: The Housing Officer will commit to:  Act with honesty and integrity at all times.  Demonstrate respect for others and value diversity.  Focus on the tenants, both internal and external, at all times.  Make an active contribution to developing the service.  Learn from, and share experience and knowledge.  Keep others informed of issues of importance and relevance.  Consciously review mistakes and successes to improve performance.  Use discretion and be aware of issues requiring total customer confidentiality. In addition, the Housing Officer will:  Value and recognise ideas and the contribution of all team members.  Coach individuals and teams to perform to the best of their ability.  Delegate work to develop individuals in their roles and realise their potential.  Give ongoing feedback on performance and effectively manage poor performance.  Provide support and guidance to all team members.  Encourage their team to achieve work/personal life balance In return for joining us, we can offer a range of benefits including: Refer a friend payment scheme which is £(Apply online only) bonus if working with us personally for over 6-month period. Opportunities to progress through our personalised career paths. Free training to help develop and enhance your skills. Bluelight Card - discounts. Join Our Team: If you're ready to make a meaningful impact by providing excellent service, we want to hear from you

National travel required (Yorkshire to the South Coast) Up to £50,000 per annum, plus company car or car allowance We are seeking a National Operations Manager to join our thriving Chequers division, overseeing cleaning operations across a portfolio of regional and national healthcare contracts. Reporting to the Head of Operations, you will act as our healthcare sector specialist, leading and motivating a team of five Managers while driving operational performance, service excellence, and the delivery of regional business objectives. As a National Operations Manager you’ll be: Responsible for operational and strategic management and delivery of all services. Supporting a team of managers, working with them on the front line to maximise client retention and growth. Analysing the business and production of operating strategies for the region. Managing client engagement, and driving innovation and mobilisation of any new business wins Looking for opportunities for continuous improvement, cost savings and account growth. As a National Operations Manager you’ll have: Proven experience managing cleaning operations across healthcare contracts, with an understanding of compliance, service standards, and operational best practice. People management experience with the ability to motivate and coach diverse teams across multiple sites to deliver the best possible outcome. The ability to use own initiative to problem solve in a fast paced, high pressure environment. Strong commercial awareness, financial management, Health and Safety awareness and IT literacy. Passionate, flexible, trustworthy, and innovative. What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you. We are employee-owned, making you a beneficiary of our future success. 33 days leave including bank holidays. Enhanced maternity, paternity, and sick pay 24hr online GP access as well as mental health, wellness, financial and legal support Two paid volunteering days annually – from beach cleans to supporting your local community. You choose… More than 250 perks and hundreds of exclusive deals and discounts Lots of training, development & apprenticeship opportunities to grow and progress your career Our Mosaic committee & Mental Health First Aiders leading the change on all things Wellbeing, Diversity & Inclusion at Churchill * All year-round recognition and annual awards programme to thank our shining stars Our commitment to Diversity, Equity and Inclusion Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We’re committed to ensuring that all candidates are treated fairly, and with respect and dignity. Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help.. Please note: A basic DBS check is required for this role

Deputy Engineering Manager (PSV) £67,257 Shift Allowance Any 5 Days from 7 (Shift-Based) Location: London This is an excellent opportunity for an experienced Engineering Supervisor, Workshop Manager, Fleet Engineer, Assistant Engineering Manager, or Deputy Engineering Manager looking to progress their career within a large and modern PSV operation.The RoleReporting to the Engineering Manager, you will play a key role in the day-to-day management of a busy engineering department responsible for maintaining a modern fleet of buses, including the latest electric vehicle technology.Key responsibilities include:Supporting the Engineering Manager in leading the engineering functionEnsuring maximum fleet availability and vehicle reliabilityMaintaining compliance with DVSA, operator, and industry standardsPromoting a strong Health & Safety culture across the workshopManaging employee wellbeing and fatigue management processesSupervising engineering teams and supporting their developmentAssisting with maintenance planning and operational performanceDriving continuous improvement across workshop operationsRequirementsPrevious supervisory or management experience within a commercial vehicle, HGV, PSV, bus, coach, or fleet maintenance environmentStrong understanding of vehicle maintenance and mechanical engineeringKnowledge of electrical systems and vehicle bodywork repairsExperience managing workshop teams and operational performanceExcellent planning, organisational, and decision-making skillsGood understanding of Health & Safety legislationAbility to obtain a Transport Manager CPC if requiredPSV experience is highly desirable, although candidates from HGV, commercial vehicle, fleet, plant, or similar heavy vehicle backgrounds will also be considered.What's on Offer?Salary of £63,609.80 per annumAdditional shift allowance of £3,648.95 per annumCompany pension schemeExtensive employee discount and benefits packageFree travel benefitsOngoing training and professional developmentGenuine career progression opportunities within a national transport organisationEmployee Assistance ProgrammeModern workshops and vehicle fleet including electric vehiclesSupportive and inclusive working environmentTPBN1_UKTJ

Registered Manager – Adult Residential Service Location: West Bromwich, Great Barr Salary: £(phone number removed) to £(phone number removed)Hours: Full Time 37.5 per week Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role. ‘Extraordinary Days, Every Day’ About Us At CareTech, we believe every person deserves the opportunity to lead a fulfilling life. We are committed to delivering exceptional, person-centred care that is empowering, respectful, and truly makes a difference—creating extraordinary days, every day. About the Role We are seeking an experienced and passionate Registered Manager to lead our adult residential services supporting individuals with learning disabilities, autism, and mental health needs. This is a highly rewarding leadership role where you will take full accountability for the service, ensuring the delivery of safe, high-quality, and person-centred care while driving performance, staff engagement, and continuous improvement. You will play a key role in shaping a positive culture where both colleagues and the people we support can thrive. Key Responsibilities Quality & Compliance – Leading with Integrity Overall accountability for the safe, effective running of the service Ensure full compliance with CQC and regulatory standards Drive continuous improvement through audits, KPIs, and service development planning Maintain high standards of record-keeping and data management Conduct spot checks and participate in the on-call rota Promote dignity, independence, and person-centred care in all interactionsPeople – Inspiring & Developing Teams Lead, motivate and develop a high-performing team Manage recruitment, induction, training, and performance Deliver meaningful supervisions and support professional development Promote a positive, inclusive, and values-led culture Handle investigations, complaints, and HR processes as required Act as a role model, coach, and mentor for your teamCommercial & Operational Management Manage budgets and financial performance within the service Drive occupancy and ensure efficient delivery of commissioned hours Provide regular performance reports and identify improvement opportunities Balance quality care with sustainable service deliveryWhat We’re Looking For Essential Experience & Qualifications Level 5 Health & Social Care (or working towards) Leadership/Management qualification (Level 3 or equivalent) IOSH Working Safely (desirable) Previous experience as a CQC/CIW Registered Manager Experience safeguarding adults and working with statutory authorities Strong experience in team leadership, recruitment, and performance managementSkills & Attributes Strong leadership and coaching ability Excellent communication and organisational skills Confident using IT systems (e.g., MS Office, reporting tools) Financial awareness and ability to manage budgets A values-driven approach with a commitment to dignity, inclusion and empowerment Calm, resilient, and solutions-focusedWhat We Offer Competitive salary and benefits package Ongoing training and career development Supportive leadership and peer network Opportunity to make a real difference every dayCompany Values Friendly Positive Empowering Person-Centred InnovativeRewards & Benefits Recommend A Friend Bonus Blue Light Discount Card Industry Standard Benefits Free DBS Check Free Employee Assistance Programme CareTech Foundation: the opportunity to apply for family and friend grantsWhy Join Us? This is more than a management role—it’s an opportunity to lead a service that transforms lives. If you are passionate about delivering outstanding care and inspiring others, we would love to hear from you. What we do! We

Health & Safety Engagement Specialist The Role We are seeking a proactive and engaging Health & Safety Engagement Specialist to support the successful delivery of major rail infrastructure projects across the UK. Working closely with project teams, operational managers, and the wider Health, Safety & Environment function, you will play a key role in promoting a positive safety culture by driving workforce engagement, influencing behaviours, and embedding best practice across live rail environments. This is an excellent opportunity for someone passionate about behavioural safety and creating lasting cultural change within complex, safety-critical projects. Key Responsibilities Develop and deliver health and safety engagement strategies across multiple rail projects. Promote a proactive safety culture through behavioural safety initiatives and workforce engagement campaigns. Plan and facilitate toolbox talks, safety stand-downs, workshops, and interactive engagement sessions. Coach project managers, supervisors, and frontline teams in effective safety leadership and communication. Encourage the reporting of close calls, hazards, and safety observations while promoting a strong learning culture. Produce engaging health and safety communications including presentations, newsletters, videos, posters, and digital content. Support the implementation of behavioural safety programmes aimed at reducing incidents and improving workforce participation. Analyse safety performance, engagement metrics, and workforce feedback to identify trends and opportunities for improvement. Work collaboratively with Health & Safety Advisors and operational teams to ensure engagement activities complement legal compliance and project objectives. Promote initiatives relating to wellbeing, mental health, fatigue management, and occupational health where appropriate. Support incident reviews by helping communicate lessons learned and driving continuous improvement across projects. Build strong working relationships with clients, contractors, supply chain partners, and project stakeholders to ensure a consistent approach to safety engagement. Essential Experience Experience delivering health and safety engagement, behavioural safety, or safety culture initiatives within rail, infrastructure, construction, or other safety-critical industries. Excellent communication, presentation, and facilitation skills. Experience coaching operational teams and influencing behavioural change. Strong stakeholder management skills with the ability to engage people at all levels of an organisation. Knowledge of UK Health & Safety legislation and industry best practice. Experience developing engaging communication materials and safety campaigns. Ability to analyse data, identify trends, and develop improvement initiatives. Desirable Experience Experience working on Network Rail, London Underground, HS2, or other major rail infrastructure projects. Knowledge of the Common Safety Method (CSM-RA) and Rail Industry Standards. NEBOSH General Certificate or equivalent Health & Safety qualification. Membership of IOSH (Working Towards, Technical, or Chartered). Experience delivering Behavioural Based Safety (BBS) programmes. Understanding of the Construction (Design and Management) Regulations (CDM 2015). Personal Attributes Passionate about improving health, safety, and wellbeing. Confident facilitator with excellent interpersonal skills. Positive, enthusiastic, and approachable. Strong influencing and coaching ability. Creative thinker capable of developing engaging safety initiatives. Collaborative team player with excellent organisational skills. Committed to driving continuous improvement and embedding a positive safety culture We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

We are looking for a hardworking and talented Head Chef to lead our Kitchen team at Midlands Arts Centre (MAC). Located in the leafy Cannon Hill Park in Birmingham, MAC offers a range of catering and hospitality across the business, including; our restaurant, bar and event catering. Our Head Chef role offers a great work-life balance with a 37.5 hour week spread across 5 days and with 33 days of holiday per year. Below you can find a full job description and person specification.Job DescriptionJob PurposeLead the day-to-day planning and delivery of an excellent catering and hospitality offer across all areas of the business. Coach and train the team to deliver consistently excellent standards of service whilst remaining compliant with all legal requirements. To lead on stock control and contribute to effective staff rostering. Deputise for the Head of Catering Operations when required.OperationalLead daily kitchen operations from the pass, ensuring consistent delivery of food to a high standard whilst maintaining excellent cleanliness and organisation across the kitchen and all back-of-house areas.Develop fully costed, menus aligned with MACs vision, values, and food strategy. Ensure they remain profitable and include clear allergen, dietary and preparation information for all dishes.Oversee timely and efficient ordering and management of all required stock, including non-kitchen items, ensuring full menu availability while minimising wastage.Manage staff scheduling to ensure the kitchen is always adequately staffed and costs remain in line with budget.Respond professionally and in a timely manner to any customer feedback received.PeopleSupport the training and development of the back-of-house team by implementing structured onboarding processes, effective training materials and ongoing development opportunities.Manage back-of-house HR, covering recruitment, timesheets, leave, appraisals and performance. Ensuring fair, consistent and policy-compliant processes.Financial & AdministrationManage catering budgets and performance to meet financial targets, using management accounts and systems to monitor results, address variances and optimise margins. Analyse sales and negotiate supplier pricing to ensure a profitable food offer.Maintain and manage all operational kitchen systems e.g. Navitas Food Safety, Opus Compliance Cloud.Manage stock control administration by checking invoices to confirm deliveries, ensure products are correctly coded and prepare paperwork and stock for monthly stocktakes.Ensure accurate monthly stocktakes take place.ComplianceImplement and manage all responsibilities outlined in MACs Food Safety Management System, ensuring full compliance in the kitchen and back-of-house areas enabling MAC to maintain a 5* EHO food rating.Manage responsibility for Health & Safety in the kitchen and back-of-house areas. Ensure training and records are up to date, risk assessments and daily checklists are maintained and all maintenance issues, accidents and near misses are promptly logged and followed up.Ensure the back-of-house team are always fit to work and have adequate uniform to carry out their duties.Person SpecificationCore (You should meet most of these requirements)Proven experience managing a complex and high-volume kitchen operation over several years.Experience managing budgets and profit & loss (P&L), with the ability to monitor financial performance and implement cost controls.Skilled in negotiating supplier pricing to achieve cost efficiencies.Strong leadership and people management skills, including team development, performance management and staff scheduling.Experience in stocktaking and inventory control.Extensive product and ingredient knowledge, with a strong understanding of dietary and allergen considerations.Well-informed on current food trends and innovations.Strong knowledge of food safety principles e.g. HACCPProficient verbal and written English.Can demonstrate excellent modern cooking techniques and presentation skills.Strong leadership and training capabilities.Outstanding communication skills, with the ability to remain calm and lead effectively under pressure.Ability to work in a fast-paced kitchen environmentExcellent organisation and planning skills.Genuine passion for high-quality food and exceptional service.Proven ability to build trust, motivate and inspire teams.Commercially astute, with a solid understanding of business operations.Excellent personal hygiene standards.Highly focused on customer satisfaction and audience engagement.Proactive, solutions-oriented approach to problem-solving.Dedicated to promoting equality, diversity, and inclusion across the team and food offering.Passionate about sustainable and ethical produce.Availability to work flexibly to the needs of the business including evening and weekend work.Desireable (You should meet some of these requirements)Level 3 Managing Food SafetyLevel 3 Managing H&S and/or IOSSHProfessional Cookery qualifications such as City & Guilds diplomas, BTEC, HND or a Foundation degree in Culinary ArtsExperience managing kitchens across a variety of settings, including cafés, coffee shops, bars and commercial event catering.Experienced in implementing and managing a Food Safety Management System (FSMS).Experience with fresh pizza preparationIT literate, with experience using sales data to evaluate and improve financial performance.Knowledge of H&S principles including COSHH.A creative mindset with an interest in a variety of art forms.REF-229 309TPBN1_UKTJ

Quality Improvement Manager - West MidlandsWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Quality Improvement Manager - 12 MONTHS FIXED TERM CONTRACT (MATERNITY COVER)Position : Quality Improvement Manager West MidlandsMust be Nurse qualified with NMC pinLocation : Covering homes across West Midlands area (Tipton, Kings Heath, Tile Cross, Walsall)Contract type : 40 hours per week, predominately Monday to Friday but must be flexibleRate : £56,929 + £3,000 car allowanceWe are looking for a highly organised individual who thrives in a fast-paced environment to support our Operations team. Every health care system is built on a complex network of care processes and pathways. The overall objective for the Operational Quality Improvement Managers is to act in a proactive manner to support services to provide and improve the highest stand of care via a systematic, coordinated and coaching approach and for these standards to be sustained.You will be responsible in supporting the Clinical Director to deliver the Exemplar Quality Strategy these themes include:Clinical ExcellenceSustainable outstanding qualityDigital TransformationResponsivenessService User VoiceAbout Exemplar Health CareExemplar Health Care is one of the countrys leading nursing care providers for adults living with complex needs.We have over 50 care homes across England that support adults living with complex mental health needs, dementia, neuro-disabilities and physical disabilities.As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.About the roleAs an Operational Quality Improvement Manager with Exemplar Health Care, youll:Work with the Operational team (Clinical Nurse Managers specifically) to offer support, coach and be action focused.Be a link nurse for the company on one of the following specialisms (this role will also include the updating of policies relating to those specialisms and ensuring paperwork used throughout the organisation is relevant and current): Nutrition and Hydration (including dysphagia and diabetes)Tissue ViabilityContinenceEnd of life (to include verification of death)Follow an improvement strategy per service focusing on compliance and effectiveness of: Quality Assurance (to include clinical stats management, RCA and follow up)Care plans and risk assessmentsAction plan complianceSupport CNMs to update action plans following an Internal Inspection or any external inspection.Ensure specialist training analysis reviews are conducted monthly and support is given to ensure optimal compliance with specialist training.Assist with the development of quality policies and procedures, quality tools, audit materials and Service User information materials.Support the implementation of new initiatives to improve Service User quality of life.Download the job description for a full list of responsibilities.About youAbove all, youre someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.Youll also be:Registered nurse, ideally with a nursing degree.Evidence of further professional development in relation to care, management or quality.Ideally a coaching qualification, able to coach and motivate others.Strong background in action planning and Service User care focus.Excellent written and verbal communication skills.Pragmatic in approach with strong problem solving and analytical skills and ability to apply these in complex and challenging situations.Able to work collaboratively across the business.Able to travel to all locations of the business.What we offerWe offer great rewards and perks including:excellent supervision, peer support, learning opportunities and career prospectsretail and lifestyle discountsfree DBS checkelectric car salary sacrifice schemepaid NMC membershippaid access to the RCNi Learning platform24/7 counselling and supportBlue Light Card eligibility.How to apply Sound good? Wed love to hear from you. Click the button to APPLY NOW.TPBN1_UKTJ

Senior Account Manager (E-commerce) Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. About the role: We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard. This role blends client leadership, team management, and delivery ownership. You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently. You are not just “good with clients” - you know how to run accounts, lead people, and raise standards. What you'll be responsible for: Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and Dutch, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer., • Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: _ We have exciting opportunities for Associate Directors to join our expanding team. Following significant growth and ongoing delivery success with our clients, we are looking for high calibre leaders to support our clients deliver a wide range of high-profile projects across Infrastructure, to be a leader in the industry and help mentor and develop the future generation of Project Managers. We want you to join us and to transform together. As a member of our growing team, you would be working to help us make a difference with our clients in delivering a diverse range of highly complex projects and programmes. You would be based in our London office and likely spend your time with colleagues and client teams based across the South-East region. Dependant on client requirements, the majority of our roles support a hybrid working pattern. In return there is ample opportunity to thrive, own your career and reach your potential, from within an inclusive, engaging, and supportive culture. The only boundary is your imagination. Associate Directors at Turner & Townsend: Associate Directors at Turner & Townsend work on business initiatives and a broad range of projects and programmes across the Utilities sector, including clean and waste water treatment facilities, mains installation and replacement, environmental improvement, asset management, developer services, Major Projects, Strategic Resource Options and many more. We are looking for individuals with the following skills, experience, and behavioural attributes: Significant experience managing multiple disciplines / teams / advisors / clients on infrastructure projects/programmes across the lifecycle, ideally across sectors and clients. Proven and demonstrable success, and able to challenge / set strategy. Excellent leadership skills, capable of setting high standards and managing performance against these, utilising people and resources efficiently to meet and exceed stakeholder expectations. Able to succeed in ambiguous and challenging environments. Leads and is accountable for the health, safety, and wellbeing of those within your sphere of responsibility. Has a practical understanding of CDM and is able to apply this appropriately across teams. Ability to anticipate client challenges and determine applicable solutions, innovating as necessary, through your depth of understanding of stakeholder needs. Can do this sustainably. Promoter of inclusive teamwork, building and fostering trust with empathy, diving a ‘one business’ collaboration mindset within T&T and across clients. Foster client and industry partnerships, developing and growing relationships. Able to use your leadership skills and influence to bring our purpose and vision to life, expanding your impact as you do. Coach and mentor others and encourage development of people around you, and you have a thirst for learning; using this to develop best practice. You spot, harness and nurture emerging potential. Strong interpersonal and stakeholder management skills, comfortable working with a diverse range of personalities across clients and partner organisations and able to build long-term trusted advisor relationships with our clients. Creative, curious and growth mindset, and acts as a role model. Promoter of inclusive environments, acting as a role model. Beneficial Experience: Experience of utilities/water infrastructure project and / or programme management, including end to end lifecycle experience or specialism in development or delivery stages. Experience of complex and multiple forms of procurement and managing NEC / other form contracts. High level of commercial management including complex commercial arrangements Experience of building and leading multi-disciplinary teams, managing contractors, consultants and other advisors on infrastructure projects and programmes in differing environments, ideally multiple sectors. Experience of consultancy and/or client-side project management. Familiarity with public sector organisations, non-departmental or arm’s length bodies relevant to infrastructure. Familiarity with sustainability and application to projects / programmes. Delivery within complex operational environments Experience of working and reporting in complex stakeholder and regulatory environments Preferrable qualifications: Degree level qualification in a management, construction or infrastructure related subject, or equivalent experience. Chartered status with the APM, ICE, or an equivalent professional institution. Project management certification (e.g. APM / PRINCE2 / MSP / ChPP). NEC Accreditations or qualifications. CSCS / equivalent. NEBOSH or equivalent H&S qualifications CDM awareness Sustainability (e.g. Carbon Literacy). Soft skills / leadership certification. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at _ #LI-SM2 SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: _ _ _ It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: _ _ _ It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: _ _ _ It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Introduction At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you. Overview Ready for your next underwriting role—one that gives you real broker exposure, broader product experience and the support to grow your authority and confidence? Pen Underwriting is looking for an Underwriter to join our Risk Managed Commercial team in Birmingham, trading with brokers across the Midlands, building long-term partnerships and becoming a trusted trading contact. You’ll underwrite new and renewal business across Property Owners, Contractors Combined and Commercial Combined—building strong broker relationships while developing your technical underwriting skills within a supportive, high-performing team. You’ll manage and develop risks within your agreed authority, using sound judgement and referring cases when needed—supported by experienced colleagues who will coach you as you grow. This is an ideal next step for someone with industry experience who is customer-centric, outgoing and resilient—and who enjoys building successful relationships across all levels within an organisation. Why Pen At Pen, you’ll join an innovative underwriting business with the scale to invest in people and the agility to move quickly. With >£1bn GWP, we combine strong market presence with a collaborative, empowered culture—so you can make decisions, build relationships and see the impact of your work every day. We offer study support, mentoring and coaching from highly experienced underwriters, plus exposure across multiple products and a clear pathway to progress. How you'll make an impact • Underwrite and service a portfolio of new and renewal business, responding to rating and adjustment enquiries in a timely, customer-focused way., • Support profitable growth by identifying and progressing new business opportunities with brokers, in line with underwriting appetite and agreed strategy., • Underwrite Property Owners, Contractors Combined and Commercial Combined risks, evaluating exposures, handling technical cover requests and liaising with brokers, insurers and internal teams., • Collaborate with senior underwriters on referrals and more complex cases, using feedback and coaching to build your technical capability and confidence., • Operate within your agreed underwriting authority, escalating and referring where appropriate and documenting decisions clearly., • Build and maintain deep product knowledge across Property Owners, Contractors Combined and Commercial Combined, ensuring consistent, high-quality underwriting decisions., • Monitor portfolio performance and broker feedback, using MI and insights to support trading decisions and continuous improvement. About You • Experience in commercial lines underwriting (or closely related roles), with exposure to new business and renewals and a strong service mindset., • CII qualification (or working towards) and a solid general insurance foundation (e.g., A-Levels or equivalent experience)., • Good technical judgement and curiosity to assess risk exposure and appetite, asking the right questions and referring when needed., • A confident, proactive communicator with strong relationship-building and negotiation skills, and a keen eye for detail., • A commercial mindset with an interest in trading—working with brokers to achieve customer-focused outcomes and profitable results., • Organised and resilient, able to plan and prioritise renewals while progressing new business opportunities in a fast-paced environment., • Analytical and problem-solving skills., • A positive, team-oriented attitude with a commitment to delivering excellent service., • Eligibility to work in the UK. #LI-EO1 Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Health cash plan or Private medical insurance Other benefits include: • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care, • And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with _ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

Job Title: Senior Cloud Engineer Location: Remote, UK Reports to: Head of Cloud & DevOps Work schedule: Mon-Fri, 37.5 hours per week Who are VitalHub? VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration. The Opportunity: The Senior Cloud Engineer will work in the Cloud department that is responsible for for the design, evolution, and operation of VitalHub’s UK cloud platforms and DevOps capabilities. The role will work on infrastructure, deployment pipelines, and operational tooling including designing, implementing, and improving them over time. The role will help ensuring systems are stable, secure, recoverable, and cost-effective across the full product lifecycle. The Cloud department works across all VitalHub’s UK products including working with colleagues around the world. Operating as a Cloud Centre of Excellence to ensure we achieve reliability, scalability, operability and affordability in hosting our products. As a senior the role will also involve mentoring and coaching to impart skills and best practices. Your Responsibilities: • Contribute to the design, evolution, and operation of cloud platforms and DevOps capabilities across the UK product portfolio, covering infrastructure, deployment pipelines, and operational tooling, • Contribute to the technical direction for cloud architecture, including environment structure, network topology, identity and access models, and shared platform services, in alignment with global cloud teams., • Support the development and promotion of standards and reference approaches for infrastructure as code, configuration management, and environment provisioning, ensuring repeatability and auditability., • Design, implement, and improve DevOps practices, including CI/CD pipelines, release and deployment strategies, environment promotion, and change management., • Ensure cloud platforms and CI/CD pipelines are secure and resilient, working with DevSecOps and InfoSec on access controls, secrets management, network security, and pipeline hardening., • Maintain robust foundations for stability and recovery, including disaster recovery strategy, RTO/RPO definitions, runbooks, and regular recovery testing., • Manage cloud cost through informed architectural decisions, capacity planning, scaling strategies, and service selection, using cost data to guide trade-offs rather than enforcing blanket controls. Promote transparency and visibility of cloud costs back into teams working on the products., • Mentor and coach other members of the team to improve their skills and promote best practices., • Work closely with engineering teams to ensure deployment, monitoring, and operational approaches align with application architecture and how systems are built and maintained., • Work collaboratively, explaining technical decisions clearly and bringing teams along through support, guidance, and shared ownership rather than enforcement. Essential Experience: • Experience with developing and maintaining Infrastructure-as-Code (terraform etc.) to a high standard, • Experience with deploying and maintaining workloads in cloud platforms (AWS, Azure), • Comfortable working directly with engineering teams in a collaborative approach, • Experience with DevOps tooling and processes (ci/cd pipelines, observability and reliability), • Networking knowledge Nice to Haves: • Comfortable in working in an environment with variety and sometimes being air dropped into new areas to help with projects/issues, • Experience with containerisation, • Experience with working in the hosting of SaaS applications, • Experience with running cloud at scale, • Able to coach and mentor others to impart skills and best practices, • Working on previous transformation projects (cloud migrations, workload modernisations, DevOps transformations) Our Interview Process: • Initial screening call with the Talent Team, • Virtual interview with the Line Manager – technical and verbal assessment, • Virtual interview with the VP of Engineering & Head of HR What do we offer? • Remote & flexible working, • 25 days holiday plus Bank Holidays, • Support to grow through professional learning & development courses!, • Employee Assistance Programme, • Inclusive approach to Diversity, Equity & Inclusion, • Events – networking and social, • PDP – progression & internal career opportunities, • Death in Service, • Regular training workshops As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.

We are currently looking for a talented Senior C++ Developer. In this role, you will interact closely with various departments across our organisation, including the product engineering and customer support teams. As a senior figure, you will also have the opportunity to coach team members and take a leading role in critical software development projects. Key focuses will be contributing to the future technical direction of our main product, gaining deep expertise in our domain whilst promoting modern development practices. Role Responsibilities: • Hands-on C++ software development contributing to the design, maintenance and advancement of complex software, • Stay abreast of the latest developments in C++ and related technologies, contributing to a progressive developer experience, • Mentor and coach junior team members, • Conduct code reviews, embedding quality and promoting best practices, • Collaborate closely with other teams to ensure smooth delivery and knowledge distribution, • Promote a balance between business value, technological improvements, and near-term goals Key Skills: • Expert-level C++ with significant commercial experience, • Strong knowledge of modern features and best practices, • In-depth knowledge of architecture, design, maintainability, scalability and performance, • Excellent collaboration and communication skills, • Industry experience with multi-threading and complex memory management, • Keen interest in continuous improvement and personal development, • Experience with CI/CD pipelines, • Adept in managing legacy code bases, • Experience with higher level languages - specifically Python and C# would be beneficial, • Comfortable working across technology domains and software stacks, • Strong knowledge of Linux and Windows Operating Systems, • Awareness of containerisation and orchestration technologies, • Familiarity with scripting languages, • Experience in collaborative and iterative development approaches, • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field is required We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow, and in return, you help us grow into a stronger, more inclusive organisation. About Us: We didn’t start out as a traditional security product. In the beginning, Glasswall was one of only two file sanitisation filters in the US Intelligence Community’s highly classified networks. We are rated #1 by the National Security Agency. We designed Glasswall CDR to protect businesses against the most advanced file-based threats. Today, we’re trusted by commercial and government organisations around the world. Inclusion: At Glasswall we believe that diversity of people and thought are central to our purpose. We are committed to making Glasswall a company that is attractive to people of many different backgrounds. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce. One of our corporate objectives is to ensure that the organisational health of the firm is highly rated by our employees. We believe that this is only possible if we promote a culture of inclusion and respect across out business. Each quarter we survey employees on a range of questions relating to our organisational health. This holds a mirror-up to a business and ensures that we can focus on where we need to do better. We have an Organisational Health Committee, which is chaired by a non-executive position. The panel has been formed to guide the leadership in taking positive action that supports a good work-life balance, family friendly relations and to be inviting to a diverse range of potential employees. We also have a Women in Technology Group which has been formed to promote balance in the way that we communicate with, promote, encourage, and support people across our business. Work/Life Balance: Our team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Salary and Benefits: • Glasswall offers a competitive salary and incentives package., • We offer flexible and remote working options, with hybrid working from our Central London office., • Office travel and incidental WFH expense coverage., • 25 days holiday (plus public holidays)., • Private Medical Insurance including mental health support and cancer care., • Enhanced sick pay., • Annual investment in training and professional development., • Company sponsored life, critical illness, and income protection insurance., • Contributory pension scheme., • Access to ‘salary sacrifice’ benefits such as Cycle to Work and Tech Schemes. A successful candidate will live in the United Kingdom and is comfortable working from home with some meetings being held in the London office. Glasswall is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. Application process: Interested candidates can email jandersen@glasswall.com or visit http://careers.glasswall.com/ to apply.

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! As a GP Compliance Expert, you are the owner of payroll compliance for your country or region. You hold deep expertise in local legislation and apply it across everything from audits to product design. You’ll translate complex rules into scalable processes, systems, and documentation — ensuring Remote continuously meets (and anticipates) regulatory standards. You will work closely with Product, Engineering, Design, Operations, and Legal to embed compliance into the foundations of our global payroll platform. You’ll lead investigations and incident resolution, drive continuous improvement, and mentor teams to raise compliance capability across the organisation. This role blends subject-matter expertise with strategic systems thinking — making you a key architect in how Remote builds compliant, automated global payroll at scale. • Deep expertise in payroll, employment compliance for your country/region — and a strong understanding of how legislation translates into payroll calculations and system logic., • Proven record leading audits, regulatory reviews, or country-level compliance programs., • Experience partnering with technical teams to convert statutory rules into product requirements., • Strong communicator capable of influencing stakeholders across Product, Engineering, Legal, Support, and Senior Leadership., • Confident investigator with sound judgment in high-risk or sensitive scenarios., • Mentor and coach who grows the capability of the team around you., • Systems thinker who designs frameworks, documentation, processes, and controls that scale., • Comfortable operating in an async, fast-changing, fully remote environment., • Be the accountable expert for payroll compliance in your jurisdiction(s)., • Ensure local requirements are correctly interpreted, documented, and implemented across processes, systems, and customer workflows., • Translate statutory rules, payroll logic, tax calculations, thresholds, and edge cases into structured requirements for Product and Engineering., • Partner with Product Design to create user experiences that are compliant, intuitive, and auditable., • Review specifications, test logic, and validate product outputs to ensure legislative accuracy., • Own and deliver multi-country or high-risk audits from planning through remediation., • Establish audit frameworks that scale across new and existing jurisdictions., • Identify root causes and drive systemic improvements., • Serve as the primary escalation point for compliance issues in your region, supporting Incident Managers to resolve incidents swiftly and effectively., • Partner cross-functionally to resolve incidents quickly and implement permanent corrective and preventative actions., • Create clear, scalable, and documented processes for payroll compliance operations., • Develop controls, SOPs, and monitoring mechanisms to ensure ongoing adherence., • Align global policies with regional requirements and drive consistency across markets., • Build training materials, guidance, and rules documentation to upskill internal teams., • Deliver quarterly enablement, lead learning sessions, and coach Specialists and Leads., • Maintain high-quality documentation for compliance rules, workflows, and system logic., • Partner with Product, Engineering, Legal, Support, and Customer Success to ensure compliance is embedded into decision-making., • Achieve ≥90% stakeholder satisfaction by being responsive, proactive, and solutions-oriented., • Support go-to-market, customer escalations and expansion initiatives with clear compliance guidance., • You'll report to: Manager, Payroll Strategy and Compliance, • Team: Payroll Strategy and Compliance, • Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; United Kingdom, Ireland, • Start date: As soon as possible, • Interview with recruiter, • Technical Assessment, • Interview with future manager, • Interview with Director, • Bar Raiser Interview, • _ Remote's _ is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries. At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change. At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis. The annual salary range for this full-time position is $62,400 - $140,000 USD Our full benefits & perks are explained in our handbook at _. As a global company, each country works differently, but some benefits/perks are for all Remoters: • work from anywhere, • flexible paid time off, • flexible working hours (we are _), • 16 weeks paid parental leave, • mental health support services, • stock options, • learning budget, • home office budget & IT equipment, • budget for local in-person social events or co-working spaces We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at _. You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs. If that sounds like something you want, apply now! • Please fill out the form below and upload your CV with a PDF format., • We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote., • If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead. Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter. We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to. At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see _. Please note we accept applications on an ongoing basis.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Job Description hackajob is collaborating with Atos to connect them with exceptional professionals for this role. \n About Atos Group \n Atos Group is a global leader in digital transformation with c. 70,000 employees and annual revenue of c. € 10 billion, operating in 67 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high-performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos is a SE (Societas Europaea) and listed on Euronext Paris. \n The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. \n About the Role \n The Employee Relations Advisor will provide expert guidance and practical support to managers and employees on a broad range of people’s matters. The role helps maintain fair, consistent, and legally compliant employment practices while supporting a positive workplace culture, effective case management, and early resolution of issues where possible. \n Responsibilities \n \n • Provide timely, practical advice to managers and employees on employee relations matters, including disciplinary, grievance, performance, capability, absence, and flexible working. \n • Manage and support employee relations casework from initial enquiry through to resolution, ensuring fairness, consistency, confidentiality, and compliance with policy and employment law. \n • Guide and coach managers through investigations, formal meetings, hearings, and appeals, including preparation of letters, outcome documentation, and case records. \n • Promote early and informal resolutions where appropriate, including coaching managers on effective conversations, mediation, and problem-solving approaches. \n • Interpret and apply employment policies, procedures, and terms and conditions accurately and consistently. \n • Work collaboratively with HR colleagues, leaders, trade union or employee representatives, occupational health, and external advisers where required. \n • Monitor trends in casework, identify risks or recurring themes, and recommend proactive improvements to policy, process, and manager capability. \n • Support organizational change activity, consultation processes, and employee communications in line with legal and organizational requirements. \n • Maintain accurate, confidential records and produce reports on employee relations activity, outcomes, and trends. \n • Contribute to the review and development of employee relations policies, templates, guidance, and training materials. \n\n Skills we can’t do without \n \n • Proven experience in an HR or employee relations advisory role; sound knowledge of UK employment law and HR best practice. \n • Strong case management skills with the ability to handle sensitive matters objectively and professionally; excellent communication, interpersonal, and influencing skills; ability to build credibility with managers, employees, and stakeholders at all levels. \n • Strong organizational skills with the ability to manage competing priorities and deadlines; good judgement, attention to detail, and a solution-focused approach; high level of confidentiality, integrity, and professionalism. \n • Competent in using HR systems and Microsoft Office tools for record-keeping and reporting. \n\n Qualifications and Desirable Experience \n \n • CIPD qualification or working towards CIPD accreditation is desirable. \n • Experience of supporting formal hearings, appeals, consultation processes, and complex casework is desirable. \n • Experience of working with trade unions or employee representatives is beneficial. \n • Experience in policy development, manager coaching, and reporting on employee relations data is advantageous. \n\n What We Offer \n \n • People-first culture – Join a collaborative, international environment where respect, inclusion, and teamwork are part of everyday work. We value initiative, accountability, and a strong customer-focused mindset. \n • Winning behaviors – We encourage innovation, continuous improvement, and ownership. Our teams are empowered to make an impact, challenge ideas, and celebrate success together. \n • Career development opportunities – Grow with us through ongoing learning, professional development programs, mentoring, and opportunities for internal mobility and career progression. \n • Flexible hybrid working – Benefit from a modern hybrid work model that supports both collaboration and flexibility, helping you maintain a healthy work-life balance. \n\n Benefits: \n \n • Pension Scheme - contributions matched up to 10% \n • Private medical cover \n • Income Protection \n • Life Assurance \n • 25 days paid leave + National Holidays \n • Flex benefits program \n\n Diversity, Equity & Inclusion \n Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs. \n We are also a care leaver-friendly employer. If you require additional support with your application, please contact our recruiter or send an email to our dedicated mailbox - UK-Recruitment-Support@atos.net

Course Developer & Skills Coach – Corporate Responsibility & Sustainability Practitioner (Level 4 Apprenticeship) Full Time | Remote (UK – must live within a reasonable commute of London for occasional in-person days) Salary: £33,000–£37,500 per annum (depending on experience and qualifications) Start Date: April 2026 Closing Date: Sunday 8th March 2026 Are you passionate about sustainability, ethical practice, and responsible business? Do you thrive when designing meaningful learning experiences and supporting professionals to create positive environmental and social impact? At KnowledgeBrief, we’ve been a leading force in management training and professional development for over 20 years. As we expand our apprenticeship provision, we’re recruiting a Course Developer & Skills Coach to shape and deliver our Corporate Responsibility & Sustainability Practitioner (ST0749) programme. This is a unique opportunity to combine curriculum design, digital learning innovation, and one‑to‑one coaching to help learners become confident, capable CR&S practitioners. Learn more at _ Why Work With Us? Our learner‑first approach is supported by our innovative KBPro platform and a culture that values authenticity, growth, and collaboration. You’ll also benefit from: • Dedicated monthly CPD time for your own development, • 5.6 weeks’ annual leave, plus bank holidays and two paid weeks off over Christmas/New Year, • Two weeks’ paid short‑term sick leave, • Access to Health Assured employee wellbeing support and rewards, • Opportunities to contribute to exciting cross‑team growth initiatives Remote working is standard, with occasional in‑person meetings in London. Course Developer & Skills Coach - Key Responsibilities Design an engaging, future‑focused sustainability curriculum • Lead the creation of the Corporate Responsibility & Sustainability Practitioner (ST0749) apprenticeship curriculum, • Develop clear, accessible learning content that brings ESG, ethical governance, sustainability strategy, and stakeholder engagement to life, • Work with our Curriculum Innovation Manager and Digital Team to build high‑quality digital learning assets, case studies, and scenario‑based activities, • Ensure all materials reflect current legislation, industry standards, and emerging sustainability trends Deliver high‑quality teaching and group learning • Facilitate online workshops and webinars that help learners apply sustainability concepts to real organisational challenges, • Create inclusive, psychologically safe learning environments that encourage reflection, systems thinking, and critical analysis, • Adapt delivery to suit learners from a wide range of industries and levels of experience Coach and support learners throughout their apprenticeship • Provide personalised one‑to‑one coaching that builds confidence, motivation, and professional identity as CR&S practitioners, • Develop individual learning plans that integrate on‑the‑job and off‑the‑job learning, • Conduct monthly coaching sessions and regular tripartite reviews with learners and line managers, • Support learners to prepare for end‑point assessment through structured practice and targeted feedback Monitor progress and ensure a high‑quality learner experience • Track learner progress using internal systems, taking timely action to keep learners on track, • Maintain accurate, same‑day records and ensure learners meet off‑the‑job requirements, • Identify learners at risk of falling behind and implement tailored re‑engagement strategies Collaborate and contribute to continuous improvement • Work closely with Curriculum, Digital, and Operations colleagues to deliver a seamless learner journey, • Participate in standardisation meetings and share insights to strengthen curriculum and coaching practice, • Engage in ongoing professional development across sustainability, ESG, coaching, and digital learning Course Developer & Skills Coach - Experience & Qualifications Essential • Occupational competence in Corporate Responsibility, Sustainability, ESG, or Responsible Business practice, • Qualified to the level of delivery (or able to demonstrate equivalent professional expertise), • Experience designing curriculum, training materials, or learning content, • Experience coaching or mentoring professionals, ideally including senior stakeholders, • Strong theoretical and practical understanding of:, • ESG frameworks, • Sustainability strategy, • Ethical governance, • Stakeholder engagement, • Behaviour change, • Environmental and social impact, • Excellent communication, facilitation, and relationship‑building skills, • Minimum GCSE A*–C (or equivalent) in English and Mathematics Desirable, but not essential • Teaching qualification (AET, DET, PGCE) or professional body membership, • Experience delivering apprenticeship standards or professional development programmes, • Qualifications in teaching, learning, assessment, or internal verification, • Experience working with digital learning tools or virtual learning environments If this role excites you and aligns with your professional goals, we’d love to hear from you. Please apply with your CV and we will be in touch. I look forward to hearing from you. Nathan People Partner KnowledgeBrief KnowledgeBrief is an Equal Opportunities employer. All qualified applicants will be considered.

Are you a seasoned construction planner that is a bit tired of the standard old-fashioned way of doing things in the construction industry? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is actually quite real! Read on! _ We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: • Connects us with meaningful relationships, • Inspires us to develop ourselves to become better humans, • Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: • To fully digitise the construction of human civilisation, • To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. _ The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be enhancing the delivery of the most complex and interesting projects in the world through the power of project planning. You will be a senior leader in our team pushing the discipline to new heights not only within Laminar but within the industry in general. Team This role is part of our Project Management Consultancy which focuses on: • Understanding what the real problems of projects are, • Implementing the best solutions to those problems, • Developing scalable best practices, tools and technology More specifically you will be part of our Project Planning Discipline Team who are industry leaders in the planning of complex construction projects. Your initial leader will be one of our planning discipline directors. Your top 3 objectives • To make construction projects deliver to near perfection, • To create scalable and repeatable solutions to common problems, • To develop yourself and everyone around you Your top 5 responsibilities • Own the plan: Own the project plan for one or more projects and ensure that the project is working to it effectively. Ensure delays are mitigated and managed commercially., • Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are!, • Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively., • Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved., • Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well. Your Capabilities You don’t have to already be an expert planner for this role. We will train you in the full breadth of project planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) • Mastery: Solid construction project planning capability in all aspects that take into account strategic objectives and the broad context you are operating in, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects that had a significant positive impact Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Decent Excel skills and a strong interest in data. Knowledge and experience in other fields beyond planning, • Communication: Master of effective communication from the site to the boardroom, • Leadership: A proven leader/coach/developer of teams of teams, • Impact: Impacts that have gone beyond your project and improved organisations as a whole in a way that has spread to others Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff • Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected., • Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists., • Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded, • Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: • Why do you want to join us?, • What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Are you a project controls specialist that is a bit tired of the standard old-fashioned way of doing things in the construction industry? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! _ We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: • Connects us with meaningful relationships, • Inspires us to develop ourselves to become better humans, • Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: To fully digitise the construction of human civilisation To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: • Understanding what the real problems of projects are, • Implementing the best solutions to those problems, • Developing scalable best practices, tools and technology More specifically you will be part of our Project Controls Discipline Team who are industry leaders in the planning and controls of complex construction projects. Your initial leader will be one of our project controls discipline directors. Your top 3 objectives: 1. To make construction projects deliver to near perfection, 2. To develop yourself and everyone around you, 3. To create scalable and repeatable solutions to common problems Your top 5 responsibilities: 1. Own the controls: Own the controls for cost, schedule, change and risk on one or more projects to enable accurate decisions for project teams, 2. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well, 3. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 4. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively, 5. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are! Your Capabilities: We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) • Mastery: Solid capability in controls of cost, schedule and change. Expert developer of processes and reporting which take into account strategic objectives and the broad context you are operating in, • Communication: Proficient communicator in written and verbal English, • Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them, • Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Expert developer in PowerBI and SharePoint. Deep commercial acumen in construction projects. Industry leading expert in a specialist controls domain, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff • Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected., • Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists., • Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded, • Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: • Why do you want to join us?, • What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support. We’re also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The opportunity at Beam We’re looking for Senior (and above) software engineers with a product-mindset to join our product teams to help build the future of Beam with the right technologies. It’s a passionate and growing team (doubled in size in 2024) and values autonomy, empowerment and bias-to-action. We want engineers who want to take responsibility for the product they are building and take part in every part of the product creation. We’re solving some hard problems that aren’t just technical, and value people who want to solve them with us. What you’ll be doing Help build our technology for the future - be it infrastructure or front-end. We value generalists Work with product, design, commercial and analytics to figure out what new features to build within our product Building internal tools - for our team to help as many people as efficiently as possible Using the latest generative AI tooling to empower our caseworkers to focus on what matters, helping those in need Get deep into the power of the LLMs that exist and figure out ideal optimisations across our systems with them Why is this exciting? Our MagicNotes product is already used by thousands of case workers per day - you will have an opportunity to figure out the future of it or you’ll be designing and defining the future of our BeamForce product You will have a high degree of autonomy working with other exceptional and like minded engineers and product people You will see your features used by people who really need them - and see the amazing 5-star feedback we get in return for building these critical features Who we’re looking for Breadth of experience across infrastructure, backend and frontend technology stacks: We use the latest Ruby on Rails, Turbo, Phlex, AlpineJS, TailwindCSS, AWS, PostgresSQL to name a few technologies OpenAI & Claude for LLM interfacing We are not wedded to them and will rapidly evolve over the next 3-6 months with the right technologies Has worked in complex software systems - both front-end and back-end and understands the importance of good data structures, a scalable architecture and constantly evolving tech stack You care about the “right tool for the right job” and pick the pragmatic options when building software Enjoys working in cross functional teams - PMs, UX, Designers and Data You have a product mindset: you care about customer outcomes and you want to make data-informed decisions You have an entrepreneurial, get-things-done attitude You'll contribute to fostering a culture of psychological safety, inclusivity, collaboration and continuous improvement within the team through participation in retrospectives and feedback You're passionate about social mobility We're committed to advancing equity, diversity, and inclusion through our work as an organisation, and that starts with the team we build. 53% of the people we support are from ethnic minority backgrounds and 17% have disabilities. We believe we serve these people best when we’re a diverse and inclusive team. To that end, we particularly welcome applications from ethnic minority candidates and/or those who’ve experienced social disadvantage. Application process We take hiring seriously. We have a 4-stage and an optional 5th interview process, giving you plenty of time to learn about Beam while we get to know you. 30 mins with our Talent team 45 minute Interview with Ben, our VP Engineering 1 hour technical test with two of our Senior Engineers 1 hour systems design interview with two of our Senior Engineers 30 minute product and cultural interview with one of our founders Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of for our work, including one from our former Queen. We've also been named by WIRED as one of London's and by LinkedIn as a . Meanwhile, we've been covered in the media literally thousands of times, including the likes of . We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of _, Calm, Shazam and Dropbox. Generous _ share options Access to therapy, coaching, classes & content - powered by _ Your own financial well-being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6-week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

E-commerce Senior Account Manager Function: Performance Creative | Account Leadership | Pod Management Reports to: Account Director Location: Remote-first (1 days per month in-office - Hambi Media HQ, Oval, London) Compensation: £40,000 – £50,000 + Bonus + Benefits + 27 Days Holiday The Soar Group is one of the UK’s fastest-growing performance agency groups, home to three specialist agencies. On the inside, we work as one: • Hambi Media: Performance creative agency for Meta, delivering High Production, UGC, and Static ads. The UK’s largest performance creative division in the UK., • For You Advertising: The UK’s #1 independent TikTok agency, specialising in TikTok paid media, TikTok Shop, and creator-led content at scale., • Soar With Us: Paid social and paid search, managing media buying and growth strategy across the group’s client portfolio. Together, the group manages over £100M in ad spend, works with category-leading D2C brands, and operates the UK’s largest Creative Strategy department with design, production, strategy, and UGC all under one roof. • Nominated for Meta’s Creative Diversity Award 2025, the only independent agency recognised., • Highest independent agency spend on Meta in 2025., • Official TikTok Agency Partner, Creative Partner, and one of the only TikTok Shop Partners across UK and US., • Two production studios (London and Manchester), • Creators of D2C Diaries, one of the UK’s leading eCommerce podcasts. We are looking for someone deeply embedded in the DTC/ecommerce world. You understand: • Performance creative, • Paid social growth, • E-commerce launch cycles, • Creative testing velocity, • Scaling consumer brands, • Retention and revenue conversations, • How fast-moving founders operate You’ve likely worked with e-commerce brands before and know the pace, pressure, and expectations that come with scaling them. This role is for someone who can confidently lead high-growth DTC accounts while managing and elevating a pod of Account Managers underneath them. Client & Commercial Leadership: • Own senior relationships across larger, higher-impact accounts, • Lead strategic client conversations, performance reviews and planning, • Guide clients through launches, pivots and scale moments, • Spot upsell, retention and growth opportunities Pod & People Management: • Line-manage Account Managers within your pod, • Coach AMs on communication, organisation and client ownership, • Raise delivery standards across accounts and workflows, • Support hiring, onboarding and development of AMs Delivery & Quality Control: • Oversee UGC and creative workflows across the pod, • Ensure launches are planned, resourced and executed cleanly, • Act as escalation point for delivery or client risk, • Maintain consistency across processes and client experience What you bring: • 4+ years’ experience in agency account management, • Proven experience managing or mentoring Account Managers, • Strong understanding of performance creative, UGC and launch cycles, • Confidence running senior client conversations independently, • Commercial awareness — retention, margin, and growth matter to you, • Calm authority — clients and teams trust your judgment Who you are: • A true manager - you enjoy leading people, not just accounts, • Standards-driven - you care about quality and consistency, • Accountable - you own outcomes across your pod, • Structured and decisive - you bring order and clarity, • A role model - AMs learn by watching how you operate, • Client Portfolio: Work with a diverse range of D2C and e-commerce brands, spanning multiple niches and continents., • Exceptional Team: Collaborate with a world-class team of motivated and high-performing individuals., • Career Growth: Enjoy opportunities for rapid career progression in a fast-growing agency., • Work-Life Balance: 27 days paid holiday (plus your birthday off), hybrid working, and flexibility to work abroad for up to 30 days., • Comprehensive Benefits: Private health and dental insurance, company pension scheme, and structured training programmes., • Remote working with 1 day a month in London Head Office.

Job title: Talent and Agile Executive Location: London (Hybrid) About Bolt Insight Bolt Insight is a fast-growing consumer insights start-up building AI-powered research products, including BoltChatAI (AI-moderated qualitative research at scale) and quantitative capabilities via BoltQ – helping teams get high-quality consumer insight faster and across global markets. We’re scaling quickly, which means high hiring volume, pace, and loads of opportunities to learn, influence, and grow. Role summary As a Talent and Agile Executive, you’ll help deliver a high-volume recruitment pipeline across multiple functions while keeping candidate experience high and processes tight. You’ll also bring an Agile coaching element to the TA function – helping us run hiring like a well-oiled product team: visible workflow, smart prioritisation, fast feedback, and continuous improvement. You don’t need to be an “Agile Coach.” You do need to be organised, people-savvy, data-aware, and comfortable facilitating simple team ways-of-working. Role and responsibilities • Support end-to-end hiring across multiple open roles at once (often 10+ requisitions depending on business demand), from intake to offer, • Coordinate and optimise high-throughput scheduling: screening calls, hiring manager interviews, panels, and debriefs – keeping everything moving, • Source proactively (LinkedIn, job boards, referrals, talent pools) and deliver shortlists aligned to role needs, • Drive structured screening: consistent notes, scorecards, and efficient candidate summaries for fast decisions, • Maintain pristine ATS hygiene and on-time stakeholder comms (pipeline updates, next steps, feedback chasing), • Keep candidate experience excellent: clear expectations, fast responses, thoughtful rejections, and smooth offer coordination, • Support employer brand activity (postings, events, messaging) in line with Bolt Insight’s mission and growth, • Maintain, quality-check, and regularly update Talent Acquisition tracking spreadsheets to ensure accurate, timely visibility of recruitment activity, pipeline health, and progress against hiring goals, • Consolidate inputs from relevant stakeholders, monitor key metrics and milestones, and highlight risks, blockers, and priority actions, • Produce clear summaries and present structured updates to the wider HR team, translating data into insights and recommendations to support workforce planning and decision-making The Agile ways-of-working element (ways of working in TA) You’ll help the TA team and hiring managers work in a more “Agile” way: • Run lightweight weekly planning (role priorities, capacity, risks) and short check-ins to unblock the team, • Maintain a clear hiring workflow board to visualise roles, candidate stages, bottlenecks, and WIP limits, • Track and share simple flow metrics: time-to-hire, stage conversion, bottleneck stages, interview-to-offer time, candidate satisfaction signals, • Observe workflow & team dynamics to spot bottlenecks within teams, • Facilitate retrospectives and turn insights into owned actions, • Coach Agile/Lean practices and improve workflow, • Partner with leadership on priorities and outcomes We will support in teaching you what you need to know for the Agile element! What success looks like (first 3–6 months) • You’re confidently running multiple roles in parallel without drops, delays, or messy handoffs, • Interview scheduling and feedback loops are faster, clearer, and calmer, • Hiring managers trust the process because it’s structured, transparent, and prioritised, • The TA team has a visible cadence: plan → execute → retro → improve Skills & Experience Must have: • 0-2 years’ experience in recruitment / talent coordination / HR / agency resourcing / high-contact operations (internships / graduates welcome), • Strong organisation, attention to detail, and comfort juggling many moving parts, • Confident stakeholder communication (you can chase feedback without being a menace), • Data comfort: spreadsheets, ATS reports, pipeline tracking Nice to have: • Experience running team rituals (stand-ups, weekly planning, retros), • High-volume hiring experience (or high-volume scheduling/coordination in any setting), • Interest in tech/product/AI environments Behaviours We Value • Candidate-first, pace-friendly, and unflappable, • Proactive: you spot blockers early and fix or escalate fast, • Improvement mindset: you simplify and standardise without making things bureaucratic, • Collaborative: you build trust across hiring managers, candidates, and teammates, • Growth: we’re always looking for candidates to join the company and grow their skills and knowledge – depending on your experience, this role can grow into a Senior Talent Partner, or Agile Lead as potential career paths! Tools (Typical) • ATS (TeamTailor), • LinkedIn Recruiter, • Microsoft 365 Why join Bolt Insight? • Join a growing startup where hiring directly shapes the product and the company., • Real ownership early: you’ll influence how we hire, not just “admin the process.”, • Work close to teams building AI-powered consumer insight products like BoltChatAI / BoltQ

At Greene King we believe Technology will enable us to deliver a step change in the pub experience. We obsess over building best in class user and customer experiences across our digital products. We will live up to being the pride of British hospitality by making sure we deliver digital products that fit into our physical experiences seamlessly and to ensure our customers come back time and time again. • To develop and maintain high quality and innovative Technology solutions providing marketing leading customer and colleague experiences, • To collaborate with teams in product, delivery, test and service to deliver scalable and secure solutions in line with business ambitions, • To develop effective, timely and robust business integrations, maintain and support our data management solutions and support enterprise initiatives through innovative and appropriate provision of quality data, • To work within Greene King’s Technology team and aim to provide excellent business support, customer service and project delivery for all the key business systems, • Proven experience of building integration (API) solutions and experience of using various data tools to ingest data from flat files, XML and 3rd party data sources using Azure Data Factory any knowledge of Autosys and IBM tools advantageous (Natezza, Datastage, Cognos), • Hands on experience of building and maintaining Azure Dev Ops (ADO) pipelines including repos, pipelines, security tooling (e.g. SonarQube), release and deployment software, • Experience of security solutions and controls that must be used in Integration solutions, secure coding such as OWASP ZAP, • Experience of creating technical documentation to support solution design, delivery and release activities – publishing to wikis, • Experience of working with Open-source components and packages, understanding the opportunities and risks associated, • Strong knowledge of software testing techniques and examples of shift-left approach to building this into development processes, • Proven problem solver, takes a proactive approach to finding the right solution to a given outcome, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King Digital delivery and development, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Proven problem solver, takes a proactive approach to finding the right solution to a meet customers needs, • Able to coach and mentor team members to share knowledge and support the growth of the team, • Demonstrates customer focussed ownership and accountability, • Is able to build good user relationships, • Is a highly motivated team player who demonstrates team centred behaviours, • Highly effective communication skills, • Able to delivery in a fast moving, changing business environment, • Provide technical leadership and mentoring for other Integration Developers, • Has a proven track record of delivering results with enthusiasm and a positive "can do" attitude, able to work with multiple priorities and progress activities with urgency and pace, • Welcome and can support business change in terms of new and evolving processes that will support Greene King engineering, • Proactive and able to enhance and evolve all aspects of themselves and the team in terms of new process, software and techniques, • Hands on experience of cloud-based environment builds using Microsoft Azure or AWS in a structured way using infrastructure as code., • Hands on experience of building and maintaining software toolsets and, • Experience of creating technical documentation to support solution design, delivery, and release activities, • Experience of working with 3rd party engineering teams to collaborate and delivery solutions, • Familiar with building out HA/ DR compliant solutions that can handle scaled public Digital solutions, • Computer Science degree, • Interest in AI, • Certifications in Cloud platforms such as Azure, AWS and integration platforms In reward for your hard work, you will receive... You will receive a competitive salary, pension contribution as well as: • Agile working policy - Your time will be split with 50% working within our Burton on Trent office or pubs and 50% working from home, • 33 days Holiday – With the opportunity to buy an additional 5 days!, • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount., • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so, you can enjoy a weekend away without breaking the bank, • Life Assurance – Up to 4 times your salary!, • Discounted Dental & Health Insurance, • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!, • Refer a friend – Who do you know who could be interested in a new role? When they are placed, you will a bonus for referring them!, • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…, • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.

Are you a bit tired of the standard old-fashioned way of doing things in the construction industry? Are you a construction engineer aka section engineer/sub agent/agent/package manager/project manager (jeez they have lots of names don’t they!)? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: · Connects us with meaningful relationships · Inspires us to develop ourselves to become better humans · Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation, 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. _ The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: · Understanding what the real problems of projects are · Implementing the best solutions to those problems · Developing scalable best practices, tools and technology More specifically you will be part of our Project Planning Discipline Team who are industry leaders in the planning of complex construction projects. Your initial leader will be one of our planning discipline directors. Your top 3 objectives 1. To make construction projects deliver to near perfection, 2. To create scalable and repeatable solutions to common problems, 3. To develop yourself and everyone around you Your top 5 responsibilities 1. Own the plan: Own the project plan for one or more projects and ensure that the project is working to it effectively. Ensure delays are mitigated and managed commercially, 2. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are!, 3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively, 4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 5. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well. (even if you are junior you can help your leader develop too!) Your Capabilities We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) · Mastery: Construction engineering background with at least 2+ years of experience on construction projects · Communication: Proficient communicator in written and verbal English · Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them · Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) · Mastery: Decent Excel skills and a strong interest in data, experience in project planning both software and principles · Communication: The charisma, influence and presence to get construction people to do new things and take the best approach · Leadership: A proven leader/coach/developer of teams or teams of teams · Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: · You want an easy, chilled-out role without much challenge · You like to be the smartest person in the room · You don’t like continuously receiving honest candid feedback · You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff · Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected. · Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists. · Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded. · Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: · Why do you want to join us? · What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Location Our Principal Technical Product Owner - DoiT Partner Platform will be an integral part of our Product Management team. This role is based remotely in the East US, Canada, the UK or Ireland. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity We’re hiring a Principal Technical Product Owner to drive the strategy, rapid delivery, and iteration for the DoiT Partner Platform. This platform enables cloud partners, resellers, and service providers to operate, monetize, and scale their cloud businesses across major hyperscalers. The platform is designed to help partners manage the operational and financial complexity of the cloud ecosystem, including cloud billing, margin management, customer lifecycle workflows, and partner-led service delivery. This senior role is built for a leader with a "technical founder" mindset. You will act as the tip of the spear for all DoiT Partner Platform initiatives, serving as a leader amongst the product team to guide the broader product vision and set the standard for execution. You will bring relentless curiosity about how the cloud ecosystem works, a deep understanding of hyperscaler partner programs, and the confidence to test ideas directly with domain experts. The right leader will have held hands-on roles within the cloud ecosystem—such as cloud operations, cloud billing / FinOps, or partner operations—and will bring direct experience working with channel business models. In addition to hands-on execution, you will help direct strategy, align cross-functional teams, and mentor other technical product owners across the organization. Responsibilities Strategic Leadership & Delivery • Act as the "tip of the spear" for the DoiT Partner Platform: Serve as the foremost product authority and a leader amongst peers, driving alignment across multiple product squads and setting the bar for product excellence., • Own the overarching strategy, delivery, iteration, and learning velocity for major platform components., • Partner with VP-level leadership to define strategic direction, translating it into clear problems to solve and shippable scope., • Direct and mentor other Technical Product Owners to elevate product management practices, ensuring cohesive execution across the entire platform portfolio., • Drive the feedback loop across teams: discover → define → build → release → measure → iterate, repeatedly., • Review technical designs, reason about complex tradeoffs and constraints, and understand their impact on delivery timelines and system behavior, without being the primary implementer. Deep Partner & Ecosystem Understanding • Leverage your hands-on experience within the cloud ecosystem and understanding of channel, reseller, and partner business models., • Develop deep empathy for the workflows of cloud partners: billing operations, margin management, reseller customer management, support operations, and service delivery., • Use direct partner conversations and operational insight to identify friction, gaps, and strategic opportunities to improve how partners run their cloud businesses. Cloud Billing & Partner Operations Expertise • Bring strong understanding of cloud billing constructs, marketplace programs, margin models, and partner incentives across hyperscalers., • Help shape complex platform capabilities that manage or abstract complexity in areas such as:, • Multi-cloud billing aggregation., • Partner margin and discount models., • Customer invoicing and revenue operations., • Usage and cost transparency., • Marketplace and private offer workflows. Executive & Partner Validation • Speak frequently with key partners (aiming for 3–5 conversations a week) and internal stakeholders to validate ideas, refine workflows, and test assumptions., • Engage deeply with executive stakeholders at cloud partners, MSPs, SIs, and resellers to understand how they operate their cloud businesses., • Communicate clearly and confidently: share concepts early, take feedback openly, synthesize input into strategic decisions, and explain "why" in a way that builds trust and consensus among peers and leadership. Engineering-Embedded Technical Product Ownership • Operate as a core leader working closely with Engineering leaders—present in daily collaboration, crisp in decision-making, and pragmatic about constraints., • Partner with Engineering leads on sequencing, technical tradeoffs, and delivery planning—ensuring product intent survives implementation realities., • Ensure components are cohesive across UX, APIs, data, and operational behavior, supporting partner-grade reliability and scalability. Quality, Outcomes, Trust & Governance • Define what “success” means for the platform portfolio with clear metrics (partner adoption, onboarding speed, billing accuracy, workflow completion, retention, reliability signals, partner-reported impact)., • Instrument learning: ensure releases are measurable and that insights reliably flow back into portfolio prioritization., • Ensure platform capabilities account for the operational realities of the cloud partner ecosystem, including billing accuracy, financial reconciliation, and auditability. Qualifications • Extensive product leadership experience with 10+ years of direct experience in the cloud ecosystem, ideally across roles such as cloud operations, FinOps, partner operations, or building platforms that serve cloud customers or partners., • Proven ability to act as a "player-coach"—driving high-level strategy, executing hands-on alongside engineering, and directing/mentoring other product owners as a respected peer leader., • Strong experience with cloud billing systems, cost and usage data, or revenue operations within cloud environments., • Deep understanding of the cloud partner ecosystem (resellers, MSPs, SIs, distributors, marketplaces). Candidates have likely worked within the partner ecosystem at some point in their careers., • Experience building or operating platforms that serve channel or partner-driven business models., • Strong product sense for turning messy operational problems into clear scope and shipped value with an excellent user experience., • Technical fluency in cloud fundamentals and APIs across AWS, Google Cloud, and/or Azure., • Coding experience is a plus—enough to collaborate effectively with engineers, reason about feasibility, and understand system behaviors., • Must have demonstrated experience using AI to accelerate product specifications and development., • Excellent communication skills: ability to engage deeply with partners, cloud experts, and internal stakeholders at the executive level., • A bias for action and continuous improvement: you ship, measure, learn, and iterate. How Success Will Be Measured • You are universally recognized by your peers and leadership as the driving force and primary authority ("tip of the spear") for the Partner Platform's product direction., • Platform capabilities ship frequently with clear partner value., • Partner feedback loops are strong and visibly influence the overarching roadmap., • Adoption across the partner ecosystem increases and partner operational workflows improve measurably., • Billing accuracy, financial transparency, and operational scalability improve for partners using the platform., • Engineering teams consistently have clarity on the next most valuable increment to build—and why., • Other product owners on the team are effectively mentored, aligned, and elevated through your leadership. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our_. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

About Tailscale Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. Job Description Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space. As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams. We're an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers' needs. Key Responsibilities • Build a credible pipeline every quarter by engaging with clients on upsells and renewals, • Own an upsell and renewal number across your accounts, • Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle, • Generate short-term results while maintaining annual pipeline coverage, • Provide accurate weekly forecasting & revenue delivery, • Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product What We Are Looking For • 2+ years of closing experience in an AE or an AM role, • A strong desire to join a high-growth software startup in a fully remote role, • Has sold developer and/or technical products, especially in a product-led growth (PLG) motion, • Experience presenting to senior managers and executives, • The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota, • Experience using Gong, or similar, to collaborate internally and manage pipeline, • Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients, • Must be located in London to be considered. The team coworks at a WeWork 2 days a week. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets. UK Pay Range (OTE)£98,750—£118,500 GBP Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! What We Offer • An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life., • A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles)., • Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!, • All-remote with the opportunity to work from anywhere—enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you)., • Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK., • Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities., • Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!, • A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own., • Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit _.

About Us We are seeking a Sr. Director of Engineering to lead our X-Ops Platform organization. The leader will be responsible for all aspects of the platform ranging from vision, strategy and roadmap to product delivery and service execution. The leader will coordinate with stakeholders to align business priorities and support engineering teams in delivering secure, high-quality software at scale using modern AI technologies. You will set strategy and standards for how we build, run, and improve our platforms and operational tooling across the engineering lifecycle - partnering closely with Product, Security, IT, and Engineering leaders. Success in this role looks like improved developer productivity, strong service reliability and resilience, clear operational governance, and efficiency in cloud and platform spend and close alignment with Sophos X-Ops goals. You bring enough technical depth to challenge and support senior engineers and architects, while spending most of your time enabling teams, aligning stakeholders, and ensuring execution against clear outcomes. You will have a strong grounding in Cyber Security, Cloud Computing and AI frameworks and development practices. You will lead and grow multiple teams and managers, fostering strong engineering practices and a culture of ownership. You will collaborate with senior stakeholders across Engineering, Product, Security, IT, and Finance to ensure platform roadmaps and operational priorities support company goals. This role is based in Abingdon UK with remote working and teams also in India and Hungary. Periodic in-person leadership and team collaboration and travel are needed. • Set the vision, strategy, and operating model for the X-Ops Platform organisation (e.g., Delivery Roadmap, AI First Developer Experience, CI/CD, Observability, SRE, Cloud & Infrastructure Enablement), • Lead, coach, and develop engineering leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture, • Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement, • Partner with product engineering and threat research leaders to improve productivity and delivery throughput across the software and service lifecycle, • Drive cloud efficiency and cost transparency (FinOps): budgeting, forecasting, unit economics, and optimisation initiatives in partnership with Finance and Engineering, • Establish platform governance and standards (architecture, security, compliance, data handling, vendor/tooling choices) while enabling appropriate team autonomy, • Build strong cross-functional alignment peer X-Ops leaders, and other operational stakeholders to ensure aligned feature delivery and service operations., • Actively drive responsible AI adoption within the organisation:, • Establish guidance, guardrails, and enablement for approved AI tools and workflows, • Measure impact and promote best practices that improve quality, speed, and operational effectiveness while protecting sensitive data, • Define and track meaningful metrics and outcomes; communicate progress, risks, and trade-offs clearly to executive stakeholders, • Cyber Security background and acumen, • Significant engineering leadership experience, including leading leaders and scaling teams in a platform, infrastructure, SRE, DevOps, or operations-focused environment, • Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment, • Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement, • Ability to set strategy and translate it into execution via roadmaps, prioritisation, and clear measures of success, • Strong stakeholder management and executive communication skills, with the ability to align across Engineering, Product, Security, IT, and Finance, • Commercial and financial acumen, including experience with cloud cost management, budgeting, and performance metrics, • Commitment to responsible AI adoption—setting guardrails, enabling teams, and demonstrating measurable improvements in productivity and quality Desirable skills • Experience building and operating platforms at scale in a SaaS environment, ideally with multi-region cloud deployment, • Familiarity with modern CI/CD, Infrastructure as Code, containerisation, and observability tooling, • Strong security and compliance mindset; experience partnering with security teams to embed controls into platform capabilities, • Experience with organisational design, operating cadence, and change management in a complex engineering organisation, • Exposure to FinOps practices and tooling, including unit cost models and cost allocation/chargeback approaches, • Comfort working with technical teams and/or technical concepts, • Experience improving processes, introducing new ways of working, or leading small change initiatives, • Experience with AI-assisted productivity or development tools in a professional setting #li-remote #b2 #li-FC2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: UK (Remote) Department: Engineering Hours: Full-time Everything we do is to empower our clients to move forward. Our purpose is to help our clients develop the capabilities they need to outperform their competitors. Our success is a consequence of ensuring our clients are successful. Our company is built on extraordinary people; we aim to attract, inspire, develop and retain them. YLD is a software engineering and design consultancy; we create digital capabilities for our clients that last beyond our engagement. We have offices in London, Lisbon, Porto. As a Data Engineer in this role, you will be responsible for building core infrastructure software (pipelines, APIs, data modelling) as part of our client's data platform team. Your work will include instrumenting systems for performance, and enhancement throughout. You will work on ensuring these data offerings are to various internal & external stakeholders using secure authentication patterns. Your role will include choosing and implementing the appropriate technologies for scaling data access patterns, batch processing, and data streaming for soft real-time consumption while considering the unique domain knowledge of the client's business. As a senior collaborator on the team, you will coach & mentor other engineers to support the growth of their technical expertise. • Proven experience writing highly maintainable, performant Python and JavaScript code;, • Experience building modern data pipelines using dbt, Kafka, Spark, AWS Kinesis, AWS Lambda, and Apache Airflow (or similar);, • Understanding of Data Modelling patterns;, • Deep knowledge of complex SQL, with emphasis on Common Table Expressions, window functions, and their performance;, • Experience with end-to-end monitoring & alerting experience (CloudWatch, Datadog, etc.)., • Problem-solving skills that balance innovation with pragmatic technology choices to solve business needs;, • Comfortable working in a dynamic production environment and taking care of client expectations effectively;, • Distinct customer focus and quality mindset;, • Experience working closely with engineering leadership and architects to deliver high-quality solutions;, • Experience maintaining a high degree of ownership and transparency in deliverables;, • An exemplar of YLD’s brand and safe-guarder of our reputation;, • Exceptional communication skills, able to communicate complex ideas simply. As well as the chance to work with a forward-thinking, ethical, and fun group of people, you’ll also get: • Company Private Health care (currently provided by BUPA), • Enhanced fully paid maternity and paternity leave for up to 6 months, • Company’s Pension Scheme, • 25 days annual holiday (excluding Public Holidays), • £2000 annual allowance for Training/Conferences, • £300 annual allowance for additional hardware, • Mental Health support: access to Spill app, • Meditation/Sleep support: Headspace or Calm app subscription, • Bonus (depending on Company performance and results), • Company laptop, • Generous referral schemes Our typical Recruitment Process looks like this: • 1st Interview with someone from the Talent team (30/45 mins), • Technical Interview with our Senior Developers (1h30) We live and breathe our values, and know you will too: • Growing every day, • Including everyone, • Relationships built on honesty and ethics, • Inspiring solutions, • Winning together We’re an equal-opportunity employer and value diversity of all kinds. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability status. Likewise, we also offer a remote-first working environment, meaning that flexible working and work-life balance come as standard for all employees.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates in the UK, Spain, Germany or Sweden. What is Grafana Cloud? Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it. In this role, you will be part of the team that designs, builds, and scales our Cloud Observability product suite, providing customers with the ability to collect, visualize, analyze, and understand metrics and logs data from hundreds of cloud provider services. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities. About Grafana Labs There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a SpaceX launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include two other open-source projects, Grafana Loki (for logs) and Grafana Tempo (for traces). At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Senior Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes. Key Responsibilities You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring and Cloud Provider observability solutions. • Design and implement high-quality, scalable integrations for various infrastructure components, databases, and applications, • Create middleware components, SDKs, and libraries that simplify development and maintenance of observability solutions, • When necessary, represent Grafana Labs in open source forums, working groups, and events, • Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs, • Support the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions, • Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience, • Be a part of your team’s follow-the-sun on-call rotations and take ownership of the services you’re running, • Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must. Requirements Minimum Qualifications: • Strong 5+ years of experience with at least one programming language. We use Go, but do not require candidates with Go experience. Long term experience in any major language (Python, .NET, Java, Rust, etc) with a willingness to learn Go is acceptable., • In-depth knowledge of at least one major cloud provider, including core services, APIs, identity and access models, networking, and operational patterns, • Experience with cloud-based software development and production systems, • Experience writing clean, maintainable, robust, and performant software, • Familiarity with observability tooling (e.g. Grafana, Prometheus, Loki, OpenTelemetry), • Experience driving projects from ideation to production., • Experience with microservices architecture and distributed systems, • Excellent problem-solving and debugging skills, • Experience participating in an on-call rotation and incident management Preferred Qualifications • Experience designing and building observability backends for various systems and applications, • Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration, • Understanding of metrics collection, visualization, and alerting concepts What you’ll bring to the role At Grafana Labs, we define senior roles via the scope of their business impact more than via their expertise or their specific activities. So the most important thing we are looking for in an engineer is the ability to take ownership. You will need to drive technical implementations working with the upstream community and contribute to business conversations, helping shape the long-term strategy. • You have a passion for observability and like to share your knowledge by writing documentation and blog posts., • You love to engage with customers and help them out., • You have excellent communication skills., • You have relevant open source experience, ideally in the observability domain., • You are willing to become an active member of the OpenTelemetry and Prometheus communities., • You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work., • You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call., • You actively mentor other team members, identifying areas for focus and improvement. In the UK, the Base compensation range for this role is £91,755 - £110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Gearset's Core product group owns the capabilities that every user relies on: from planning changes through to deploying them into Salesforce. This includes our core deployment product, our new flagship Org Intelligence product, ecosystem coverage for the evolving Salesforce platform, and the experience for individual contributors, admins, developers, and everyone in between. Each product area delivers real value today, and the team is strong. The strategic opportunity is in weaving these capabilities into a cohesive experience, so users feel like they're on one seamless journey from planning a change to landing it safely in production. AI is also opening up exciting opportunities to rethink these workflows, you'd help shape how we use AI thoughtfully to unlock problems that were previously intractable. You won't inherit a roadmap, you'll inherit a problem space that needs sharpening. You'd also be shaping the group's identity, articulating the bigger picture for a talented team who need a leader to bring it all together. Part of the job is working with us to refine the group's scope. We have a strong starting point, but we'd expect the right person to help us refine it. • Take ownership of the Core group's product strategy, diagnosing the problem space and building a clear plan, making real trade offs and not trying to do everything., • Own the commercial success of your group's products. From shaping our positioning and route to market with Product Marketing, to driving adoption and activation with Sales and Customer Success. You'd iterate on how we get products into customers' hands and ensure they deliver real value once they're there., • Report directly to our VP Product and partner closely with the other Group Product Managers and the CPO. Your engineering counterpart is an experienced Dev Manager, and the product managers in the group are strong individual contributors who are ready for someone to help them connect their work to a wider strategy., • Manage, coach and develop a team of product managers. Your success isn't just about what the group ships, it's about the people in your team growing and you actively finding them opportunities to do that., • You'll have diagnosed and implemented a product strategy for the Core group that turns individually valuable products into a cohesive experience, so that users planning, making, and deploying changes feel like they're using one product, not several., • You'll have taken ownership of your group's commercial and product goals. Not just through what you build and how you position it, but by driving change and action across Gearset to achieve them. You'll have keen awareness of how your group is contributing to, or learning from, the overall business performance., • You'll have got your teams working well together, with a clear plan that connects back to the strategy. You're shipping regularly and learning from it., • You'll have developed and coached your product team to be doing their best work., • You'll be someone people look to for how things should be done, living our values and product principles., • Have been in a Group Product Manager, Product Director, or equivalent position for a couple of years or more, with a proven track record of navigating ambiguity and organisational dynamics to create coherence across multiple product areas and taking new products to market., • Are able to conduct deep strategy diagnosis, going broad and deep to get to the crux of the problem and define a crisp strategy. You know what you're not doing, and why., • Have a track record of working hand-in-hand with sales and customer success — you're comfortable owning the commercial strategy and market narrative for your product area, and Sales would trust you in front of a customer's leadership team., • Have an outstanding product sense and genuine empathy for users. JTBD is how you think, not just a framework you use, and you're viewed as an exemplar at this by your colleagues., • Are an exceptional communicator and storyteller who can take complexity and make it simple, compelling, and actionable., • Are experienced in managing teams of 2-4 people, coaching through questions not directives. People who've worked for you say they did their best work under your leadership., • Enjoy talking to users, and have an infectious passion for building products that solve clear user problems in delightful ways., • Experience working in the Salesforce ecosystem, • A background in sales, customer success, or product marketing, • Experience of helping scale a product function by forming a new group, • Some software engineering experience, even if only limited, • Salary is £120k–£155k (depending on experience), • Full time, Monday to Friday with the option of flexible home working (for most of us that looks like a few days a month in the office), • Opportunity to join our Long Term Incentive scheme, • Generous personal development budget of up to £1,500 per year, • Top-end hardware provided, free lunch in the office, • 25 days holiday plus bank holidays (with the option to buy an extra 5 each year), • Company pension (matching up to 5%), Bupa health care, life insurance & critical illness cover, • Discounted gym membership and a range of health and wellness benefits

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As a Customer Experience Team Lead at KatKin, you will be responsible for executing the vision and strategy for KatKin’s end-to-end customer experience. You’ll manage a team of 8-10 Cat Experts while leading ad hoc projects to enhance efficiency and service quality, all with an obsessive focus on a customer-first approach. Understanding the deep love and uncompromising nature of cat parents, you will inspire your team to bring that passion to every interaction—whether through calls, emails, or social channels. In a fast-paced environment, you will focus on coaching, development, and performance management to ensure that productivity and quality KPIs are consistently met. By facilitating ongoing training and fostering a positive team culture, you’ll collaborate with management to implement meaningful process improvements. Your role will also involve analysing customer and team behaviour to identify areas for enhancement and seeking inspiration outside of KatKin to drive innovative improvements. A key part of your mission will be to shift your team’s mindset to prioritise customer growth, encouraging a proactive approach to initiatives that enhance engagement and satisfaction. You will align team efforts with KatKin's core principles, continuously elevating our customer experience and helping cats everywhere live their best lives. Team Coaching & Development: Coach, motivate, and develop your team through regular one-on-ones and team meetings to ensure continuous growth. Operational Management: Oversee day-to-day activities, prioritising and assessing risks within existing processes to achieve service level agreements (SLAs). Team Culture: Leverage company methodologies, team feedback, and your own initiative to cultivate a positive team culture and boost morale. Performance Culture: Foster a performance-driven culture with an emphasis on self-ownership among team members. KPI Definition: Implement and monitor established KPIs and performance expectations set by senior management, ensuring alignment with overall business goals. Customer Support Leadership: Serve as a subject matter expert and first line of defence in troubleshooting operational issues, escalating as necessary and collaborating with relevant teams to ensure customers receive top-notch support and satisfaction. Customer Growth Initiatives: Shift the team's mindset to prioritise customer growth by encouraging a proactive approach to outbound initiatives that enhance engagement and satisfaction. Industry Awareness: Continuously gather insights from the pet care, customer experience, and startup sectors to understand best practices, sharing this knowledge with the team to enhance strategies and decision-making. Positive Change: Collaborate with management to identify and implement positive changes and efficiencies within the Customer Experience team. Customer Insights: Analyse trends in customer behaviour and identify opportunities to eliminate friction points. Team Leadership: You have a minimum of 1-2 years of experience managing a Customer Experience or Customer Care team, driving performance, and fostering growth. Training & Development: Proven ability to deliver effective onboarding and continuous training programs, ensuring team improvement and success. Performance & KPI Management: Experienced in setting and maintaining KPIs, consistently driving your team to meet or exceed productivity and quality standards. Analytical & Process-Oriented: You have strong analytical skills, using data to identify patterns, solve problems, and make informed decisions. You also seek out process improvements to enhance efficiency. Customer-Centric: You demonstrate strong emotional intelligence and a customer-first mindset, always striving for solutions that prioritise customer satisfaction. Prioritisation & Time Management: You understand the importance and urgency of tasks at hand, working collaboratively with fellow leads to achieve all your goals on time. Tech & AI Savvy: You embrace technological and AI advancements to improve team performance and operational effectiveness. Alignment with Core Principles: You align with KatKin’s core principles: Customer First, Think Big, Relentlessly High Standards, Never Give Up, and One Team. Career-Defining Opportunity: Play a pivotal role in scaling our brand quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and Perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to _: Can you describe your experience managing a Customer Experience or Customer Care team? What specific strategies did you implement to drive performance and foster growth? Can you provide an example of how you used data to identify a problem within your team or customer interactions? What actions did you take based on your findings? How do you prioritise tasks and manage time in a fast-paced environment? Can you share an example of a situation where you had to quickly adapt to changing priorities? Which DTC brand has delighted you the most, and what did they do? What specific actions or approaches made a lasting impact on you as a customer? (Optional) If you have a pet, how would your experience as a pet parent influence your approach to customer experience?