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  • Server
    Server
    1 day ago
    £14.57–£16.57 hourly
    Full-time
    Birmingham

    LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 and 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Serving food and beverage in a professional manner with high level of customer service, • Perfect execution of our service wheel, • Checking with guests to ensure they are enjoying their food and drinks, • Presenting our F&B Kiosk and show the guests how to use it, • Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner, • Always strive towards best customer satisfaction, • Execution of private and corporate events, • Committing drink & food specifications to memory, • Understanding of our technology, • Communicating the business and technology to our guests, • Maintaining H&S expectations, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications • Able to demonstrate excellent communication skills, • Able to work under pressure, • Passionate about the food & beverage industry., • Experience in a high volume bar or restaurant is preferred but not essential., • 1 years of experience in the hospitality industry, • Demonstrate an interest and drive for the hospitality industry, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experience, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and client, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.07 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

    Immediate start!
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  • Assistant commercial manager
    Assistant commercial manager
    17 days ago
    £31300–£42000 yearly
    Full-time
    Birmingham

    About the Company We are a growing business operating across retail, wholesale and e-commerce, offering a wide range of products to customers through our physical and online channels. We are committed to improving our product offering, customer experience and digital presence while developing sustainable commercial growth. We are now seeking an experienced and commercially minded Assistant Commercial Manager to join our team and support the continued development of our sales and commercial operations. About the Role The Assistant Commercial Manager will support the management team in analysing business performance, identifying commercial opportunities and implementing strategies to increase revenue and profitability. The role involves working closely with sales, purchasing, marketing, retail and e-commerce teams. The successful candidate will use sales information, customer insights, market research and competitor analysis to support pricing, product selection, promotions and wider commercial decisions. This is a varied role suited to someone who enjoys working with data, understanding customer demand and contributing to practical business growth. Key Responsibilities • Analyse sales performance, customer demand and market trends to support commercial decision-making., • Monitor sales volumes, product performance, margins, stock levels and profitability., • Assist management with pricing strategies, promotional activities and product range planning., • Review customer purchasing patterns and identify opportunities to improve sales and customer engagement., • Conduct competitor and market research to identify changing market conditions, competitor activity and potential business opportunities., • Research and assess potential new products, suppliers and commercial opportunities., • Support purchasing decisions by reviewing product demand, stock performance, pricing and supplier information., • Assist with supplier relationships, supplier communications and commercial negotiations., • Prepare sales forecasts, management reports, performance updates and commercial analysis., • Track key commercial performance indicators and highlight areas requiring improvement., • Work with marketing teams to support promotional campaigns and activities designed to increase sales., • Work with retail and e-commerce teams to improve product presentation, availability and customer experience., • Support the development and implementation of commercial plans and strategies., • Assist in identifying opportunities to increase revenue, improve margins and reduce unnecessary costs., • Contribute to business planning, product development and commercial projects., • Maintain accurate commercial records and ensure relevant information is available to management., • Provide regular updates and recommendations to senior management based on sales and market analysis., • Undertake other commercially related duties appropriate to the role. Skills and Experience The ideal candidate will have: • Experience in a commercial, sales, purchasing, business development or related environment., • Strong analytical and problem-solving skills., • Good understanding of sales performance, pricing, margins and commercial planning., • Ability to analyse sales and market information and turn findings into practical recommendations., • Good knowledge of customer behaviour, market trends and competitor activity., • Strong communication and negotiation skills., • Good organisational and time-management skills., • Ability to work effectively with sales, marketing, purchasing, retail and e-commerce teams., • Good attention to detail and ability to prepare accurate reports., • Ability to work independently while contributing effectively to a wider management team., • Good IT and spreadsheet skills, with the ability to work with sales and commercial data. Key Attributes We are looking for someone who is: • Commercially aware and results focused., • Analytical and comfortable working with data., • Proactive in identifying opportunities and solving problems., • Well organised and able to manage competing priorities., • Confident communicating with colleagues, suppliers and business partners., • Customer focused and interested in understanding changing customer needs., • Flexible and willing to support different areas of the business., • Able to make well-informed recommendations based on research and available business information.

    Easy apply
  • Online sales Assistant
    Online sales Assistant
    19 days ago
    £31300–£32000 yearly
    Full-time
    Birmingham

    About the Role We are looking for a motivated and organised Online Sales Assistant to join our team. The successful candidate will support the day-to-day management of online sales, customer enquiries, orders, product listings and stock information. Key Responsibilities • Respond to customer enquiries and orders through email, online chat and social media., • Process online sales orders accurately and coordinate with logistics for delivery., • Maintain and update product listings on the company website and e-commerce platforms., • Monitor stock levels and ensure product availability is accurately reflected online., • Handle customer complaints and resolve issues professionally and efficiently., • Work with the marketing team to support online promotions and special offers., • Monitor online sales performance and prepare regular reports for management., • Maintain accurate sales and customer records., • Follow company policies, procedures and relevant industry requirements. Requirements • Previous experience in sales administration, online sales or customer service is desirable., • Good communication and customer service skills., • Strong organisational and administrative skills., • Good IT skills and confidence using online sales platforms., • Ability to work independently and as part of a team., • Good attention to detail and ability to manage multiple tasks.

    Immediate start!
    No experience
    Easy apply
  • Customer Service Manager
    Customer Service Manager
    2 months ago
    £31300–£42000 yearly
    Full-time
    Walsall

    We are seeking an experienced and customer-focused Customer Service Manager to join our team. The successful candidate will be responsible for managing daily customer service operations, supporting the customer service team, and ensuring excellent service delivery to customers, suppliers, and business partners. Key Responsibilities: • Manage and supervise daily customer service operations and support the customer service team., • Handle customer enquiries, complaints, and service requests professionally and efficiently., • Develop and maintain strong relationships with trade customers, suppliers, and business partners., • Monitor customer orders, deliveries, returns, and after-sales support., • Coordinate with sales, warehouse, and purchasing teams to ensure smooth business operations., • Maintain accurate customer records and service documentation., • Review and improve customer service procedures and operational processes., • Monitor team performance and provide guidance, training, and support where required., • Prepare service reports and assist management with operational improvements. Requirements: • Previous experience in customer service management or a similar supervisory role., • Strong communication and problem-solving skills., • Ability to manage customer relationships and resolve service issues effectively., • Good organisational skills with the ability to manage multiple priorities., • Experience working with internal teams and external business partners.

    Immediate start!
    Easy apply
  • Support Worker
    Support Worker
    2 months ago
    £12.71 hourly
    Full-time
    Birmingham

    We are looking for compassionate, reliable, and motivated Support Workers to join our dedicated team. You will provide person-centred support to vulnerable adults, helping them live as independently as possible while promoting dignity, choice, and respect. This is a rewarding opportunity for someone who is passionate about making a positive difference in people's lives. Whether you are experienced in care or looking to begin a career in health and social care, we welcome your application. Key Responsibilities: • Provide high-quality, person-centred support tailored to individual needs., • Assist with daily living activities, including personal care where required., • Support individuals to access the community, attend appointments, and participate in social and recreational activities., • Encourage independence, confidence, and wellbeing., • Administer or support with medication in line with training and company policies., • Maintain accurate care records and complete daily documentation., • Build positive relationships with service users, families, and healthcare professionals., • Safeguard vulnerable adults by recognising and reporting concerns in accordance with safeguarding procedures., • Follow care plans, risk assessments, and health and safety policies. We are looking for someone who: • Is caring, patient, and empathetic., • Has excellent communication and interpersonal skills., • Is reliable, trustworthy, and committed to providing outstanding care., • Can work independently as well as part of a team., • Is flexible to work a rota that may include evenings, weekends, and bank holidays., • Holds a full UK driving licence (preferred but not essential)., • Has previous care or support experience (desirable but not essential, as full training will be provided). If you are passionate about supporting others and want a career where you can make a real difference every day, we'd love to hear from you. Apply now to join our team and help empower vulnerable adults to live fulfilling, independent lives.

    Easy apply
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