Front Desk Receptionist - Weekends
hace 8 días
Naples
Job DescriptionFront Desk Specialist – Luxury Condominium Community Naples, FL | Part-Time Pay: $20.00 – $25.00 per hour (based on experience) Schedule: Onsite, day shifts, weekend shifts 11 am-5 p.m. About the Role As a Front Desk Specialist, you’ll be the first point of contact for residents, guests, vendors, and service providers. This role combines hospitality and administrative support to create a welcoming, professional, and secure environment. You’ll coordinate guest access, package deliveries, concierge services, and assist with daily operations while delivering outstanding customer service. What You’ll Do • Greet residents, guests, and vendors with a warm, professional approach, • Answer calls, respond to inquiries, and provide information on community amenities and policies, • Manage guest check-ins, amenity reservations, and concierge services, • Verify and monitor vendor/contractor entry in compliance with access policies, • Notify residents of deliveries, visitors, and appointments, • Support management with resident communications, event postings, and service requests, • Assist with mail, deliveries, and package distribution, • Provide concierge-level services (e.g., scheduling vendors, event coordination, resident support), • Maintain accurate records and incident reports, • Uphold safety, confidentiality, and community rulesWhat We’re Looking For, • High school diploma or equivalent (Associate’s or hospitality training preferred), • 2+ years of customer service, concierge, or front desk experience (hospitality/resort setting a plus), • Strong communication and organizational skills with the ability to multitask, • Proficiency in Microsoft Office; BuildingLink experience a plus, • Professional appearance, positive attitude, and commitment to excellent service, • Ability to stay calm and professional in a fast-paced environment, • Knowledge of condo/HOA operations a plusWhy Join Us, • Competitive pay: $20–$25 per hour, • Work in a premier luxury community in the heart of Naples, • Be part of a professional, resident-focused team, • Opportunities to grow your hospitality and administrative skills, • Enjoy a collaborative and welcoming work environment IND2