Clubhouse Receptionist - part time seasonal
19 days ago
Boynton Beach
Job Description Receptionist- part time seasonal Responsible for ensuring members/guests receive friendly, attentive, and efficient service in the receptionist/concierge/reservation area. Performs a variety of administrative, reception, and concierge tasks for the clubhouse. Responsible for carrying out the philosophy and mission statement of Quail Ridge Country Club. ESSENTIAL FUNCTIONS • Greets all residents and directs inquiries to proper party., • General office clerical duties as directed by Social/Activities Manager and/or Directors/Front of the House Managers., • Assist Social/Activities Manager with responsibilities during season and to provide coverage for the front desk area., • Must project a professional appearance and attitude., • Performs as a concierge and assists members/guests with their requests to include; reservations, taking to go orders, transportation arrangements, reciprocal dining, and a variety of other administrative tasks., • Expedites incoming calls in a pleasant, positive and professional manner., • Assists members with copy and fax machine. Insures member/renter is billed properly for charges which occur from use of office machines., • Ability to use all office business machines., • Assist with copying and distribution of all club related communications., • Proofs and assists in compilation of calendar events and monthly newsletters., • Maintain ala carte reservation system in an accurate manner., • Answer/receive and book restaurant reservations for dining rooms and reservations for organized events., • Responsible for call backs to confirm reservations and proper attire prior to events., • Taking and arrange "to go" orders from members., • Assist directors/managers with marketing flyers and other signage., • Handles member complaints and reports the problem to manager on duty to prevent reoccurrence., • Responsible for high standards of cleanliness of assigned areas., • Attentive to all member requests and inquiries., • Interact with residents in a courteous and professional manner., • Report all safety issues to Manager, immediately., • Assisting with any setup duties prior to shifts., • Adhere to all service standards., • Able to lift up/move to 25 lbs required., • Keep a clean and workable area at all times., • Follow policies and procedures., • Punctuality and a good attendance record are expected., • Perform any other duties and/or tasks that may be assigned. Knowledge Skills and Abilities • Ability to read, comprehend, and speak English., • Ability to reach, bend, stoop, stand and push, pull, move, and lift items weighing up to 25 lbs., • Must be guest service oriented and able to ensure our guests/members are handled with the utmost courtesy and professionalism., • Must have the ability to effectively communicate with guest/members and co-workers., • Able to work a flexible schedule as needed., • Adhere to Quail Ridge dress and grooming standards., • Adhere to Quail Ridge emergency procedures., • Ability to stand for long periods of time without sitting or leaning., • Must possess good communication skills., • Ability to follow directions accurately., • Good interpersonal skills are required to present a congenial and helpful attitude. Education and experience • High school degree and/or equivalent preferred., • Good interpersonal skills are required to present a congenial and helpful attitude., • Ability to type at least 40 wpm; computer knowledge in the areas of Word, Excel and Publisher., • Must possess good grammatical skills, as well as, have knowledge of correct business writing formats., • Experience in the hospitality industry (hotel, restaurant, or country clubs)., • Able to lift/move up to 25 lbs required., • Previous receptionist experience required., • Previous hospitality experience preferred. Drug Free Workplace Job Posted by ApplicantPro