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Food Quality Assurance Manager Are you an experienced Quality Manager within the food industry looking for an exciting new challenge? Do you have experience of leading quality audits with major UK food retailers? Are you a strong communicator, who builds lasting relationships? MacGregor Black are partnering with a Leading Food Manufacturer on the search for a Quality Manager. This is a perm role based in the West Midlands. Key Responsibilities: • Lead and develop the site quality team, conduct training, performance reviews, establish and implement development plans with direct reports, assure succession plans and talent development., • Lead the implementation and development of the Quality Assurance programs for all food products and deliver Quality KPI performance., • Ensure compliance with regulatory, industry and customer requirements (food safety, certifications, hygiene, supplier approval programs), • Responsible for delivery of customer experience KPI’, complex customer quality complaint analysis, implement corrective action plans to achieve sustainable solutions and effectively organize and conduct customer audits on site. What We're Looking For: • Degree in relevant field, lead auditor., • Long-term experience in food manufacturing operations, in a Quality Assurance or technical role with team leadership skills., • Expert in food safety and food risk management systems., • Significant food industry knowledge - food processing and food law., • Able to work across cultural dimensions, good influencer., • Excellent communication - verbal and written., • Strong leader and motivator of own team but also across other departments and sites. Salary – £55k + benefits. Please contact Rob Blackburn today for further information.

Day to Day Responsibilities: Insight Global is looking for a Senior Applications Engineer to join one of our leading clients in the Electronics Manufacturing industry to join their UK team fully dedicated to support their top accounts in UK and in EMEA. Our client develops, manufactures and sells energy recovery systems for test benches in e- mobility, battery simulation and testing. This role requires strong technical leadership, desire to work with people, and personal drive. You will be providing test and measurement system design consulting for Aerospace/Defence customers in collaboration with the sales team by capturing the voice of the customer and feedback for R&D team. In addition to creating technology demonstrator systems and application notes in collaboration with Aerospace/Defence Business Managers and R&D team. Must Haves: • STEM-related Bachelor's degree, • Strong Radio Frequency Test Engineering experience (Such as Radar testing, Radar applications, functional or power metric tests, embedded SDR software defined radio), • Past exposure to client meetings to capture VoCs (Voice of the Customer), • Previous experience working in the defence industry for an enterprise company, • Ability to obtain Security Clearance for UK-caveated programmes, • Availability to travel up to 20% (UK and EMEA) Plusses: • Proficiency in Digital Signal Processing (DSP) and FPGA (Field-Programmable Gate Array) development., • Experience with PXI-based test systems using LabVIEW, LabVIEW FPGA, or Python development toolchains.

Overview ___ is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more ___ Our ___ culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. Keysight, the Network Application and Security group (NAS) provides testing, visibility, and security solutions, strengthening applications across physical and virtual networks for enterprises, service providers, and network equipment manufacturers. NAS offers companies trusted environments in which to develop, deploy, and operate. Customers worldwide rely on NAS Solutions to verify their designs, optimize their performance, and ensure protection of their networks to make their applications stronger. Responsibilities As a Solutions Engineer you will provide pre-sales support of Keysight’s Network Visibility, Network Test and Security Solutions represented via the NAS Solution Group. Additionally, you will be responsible for the development of professional relationships with key customers, support and management of sales representatives and distribution partners currently engaged with key customers within the region. Your duties include but are not limited to: • Assist the sales team in executing sales strategies through pre-sales support, • Contribute actively in achievement of sales goals, • Regular customer visits and discovery across the EMEA region, • Preparation of test or visibility equipment/solutions prior to on-site demonstration, evaluation and POC’s, • Delivering on-site demonstration, evaluation and POC’s, and occasionally assisting Professional Services, • Acting as Trusted Advisor for customers, and producing Test Plans for enabling Security Infrastructure., • Product demonstrations and evaluations to highlight the key Ixia corresponding benefits that match customer’s specific needs, • Answers to sales inquiries concerning system HW/SW and applications, which lead to defining a BoM for quotation purposes., • Involvement in formal product presentations to customers, • Ability to take technical lead for customer bids, • Answer complex RFI’s, RFQ’s etc, • Maintain constant relationships with the product Marketing teams (Features requests, use cases and product/system applications), • Help to introduce new technologies to new customers, channel partners or technology partners, • Any other pre sales duties as requested by the Sales Team Qualifications • Bachelor’s Degree or equivalent in Computer Engineering/Electrical Engineering (Telecom, Computer Science or similar), • 8+ years customer facing experience, • Technically competent in multiple relevant areas of technology such as; IP, Security, L4-7 Applications, Virtualization, Cloud, • In-depth Knowledge of one or more competitive products and technologies such as Gigamon, NetScout (VSS), cPacket or similar Network Visibility Solutions, NPM, APM solutions, network design and optimization qualifications, • Experience working with some of the solutions from Keysight Partners, such as Darktrace, Vectra, Allegro Networks, Riverbed, Extrahop, FireEye etc., • Excellent initiative and ability to align broad strategic and tactical goals, • Great customer facing skills; builds credibility and confidence in Keysight’s service offerings, • Collaborative and cross functional style, works with sales, development and marketing teams to aid in growing services business., • Practical trouble-shooter of complex technical problems, • Excellent presentation skills and the ability to present Keysight Solutions and new technologies at trade shows/conferences etc., • Good understanding of the sales process to align actions with Sales Managers, • Self-driven, proactive and motivated to work in a European wide team of experts ___

🚀 We're Hiring! Technical Support Engineer - Perm - Remote (UK based) Up to £60,000 🚀 My client is urgently hiring a Technical Support Engineer. Are you passionate about tech, love solving complex problems, and have experience working across hardware and software? This remote role based in the UK could be for you. You'll work directly with top-tier clients (Google, Meta, BMW, Nintendo & more), support sales through demos, and collaborate with product & engineering teams to deliver solutions that matter. 💡 Ideal if you have: • 4+ years in software-hardware prototyping (Raspberry Pi, Arduino, etc.), • Strong backend & networking knowledge (Docker, Linux, SQL), • Solid experience with JS/TS, Python, C++, • Great communication and a customer-first mindset 🎯 Bonus: AWS, Unity, Figma, IoT/Voice API know-how

Job Title: Business Development Manager Location: Remote Type: Permanent, Full time The Business Development Manager will provide Sales leadership for new customers and key clients. The role is responsible for ensuring the growth of the Sales pipeline by developing new clients and converting opportunities to bookings. The BD Manager is responsible for two key focus areas: • To target key new opportunities, identifying client requirements, risk, technical and commercial solutions, as well as fronting the client development and technical selling function., • Generation of sales documentation including accurate scheme scope and solution definition. Providing both internal teams with the information required to create bids to support the BD Managers activities, with minimised risk, and external clients with presentations of proposed and identified project solutions. Responsibilities include but are not limited to; • Key and new client development and management, • Accountability of developing and converting new projects sales for the business, • Management of client & lead trackers and relationship development plans, • Presentation preparation and delivery for client opportunities, • Accountable for supporting the business with consulting opportunities, feasibility studies, exhibitions and customer visits., • Track and log targets weekly/monthly to highlight opportunities, risk, conversion chance and win rates, • Ownership of client, site & presales visits, including required attendees, technical and commercial preparation, including the appropriate level of presentation / information material., • Achieving growth and hitting sales targets by successfully managing identified opportunities, • Implementation of the strategic sales plan that expands company’s customer base and pipeline, • Understand the customers budget and price/ sales expectations and coordinate this with internal customers to ensure deliverables align with required outcomes, • Accountable for on time delivery to external clients by enabling/coordinating with the wider team to deliver accurate, high quality responses and tenders, • Align and coordinate between with the sales and bidding teams, taking both customer and sales expectations and guiding the bidding team in producing outstanding proposals to achieve a successful win ratio., • Assist in bids pipeline management, to ensure accurate and on time delivery of bids as well as reporting metrics & KPI’s to the wider management team, • Gathering price point information; giving sound advice to the business on accuracy of costs., • Maintaining existing key client relationships and influencing sales, • Travelling globally for new and existing projects and customers, • Responsible for trade show / exhibition success - promoting product portfolio, developing new business prospects and providing competition feedback, • CRM capture and intel of all sales data, opportunities or forecasting, • Understanding CAD and 3D modelling design to interpret client requirements and present project proposals, • Working with clients around concept / design solutions with our technical team to build and provide strong relationships and client confidence, • Work closely with central BD team to ensure business and parent company needs are aligned, • Ensure regulations & rules are adhered to and comply to all regional requirements, • Ensure industry or scheme specific standards are known and adhered to and proposal H&S requirements are met Education and Experience • HNC qualified in a technical, or engineering discipline, • Previous experience of technical selling, • Background in Business Development and developing clients, • Understanding of engineering/ construction / process, • Be able to solve problems with velocity, • Able to deliver proposals and critical client requirements on time and on spec consistently, • Thorough understanding of engineering drawings and technical presenting, • Able to manage multiple disciplines., • Significant experience in creating excellent documentation, reports and presentations, • Excellent written and verbal communication skills, and attention to detail, • Strategic and pragmatic; committed to ‘trusted adviser’ status, yet practical and hands on, • Highly organised and able to prioritise workloads, manage multiple opportunities and negotiate deadlines; collaborating with and managing people cross site and through bids and sales teams, • Ability to work directly and closely with bids, sales & projects personnel to ensure proposal content matches client expectation, • Able to present bespoke technical solutions to key internal and external stakeholders, • Able to motivate and encourage others, • Commitment to profitable growth by building a broader pipeline of opportunities, • High degree of commerciality, • Sales focus on turning opportunities into wins, • Completed the required company induction into this role Imperial Recruitment Group is committed to being an equal opportunities employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds, experiences, and abilities, ensuring fair treatment throughout the recruitment process.

Field Service Engineer (Vehicle Telematics) Location: Remote (UK-wide travel, occasional European travel; ideally East Midlands based) Salary: £40,000 – £47,000 (DOE) + company car or car allowance + laptop + phone + expenses + performance-related bonus About the Role We are seeking an experienced Field Service Engineer to join a global leader in advanced vehicle telematics and control systems for the emergency services sector. This is an exciting opportunity to play a pivotal role in supporting mission-critical fleets and vehicle builders, ensuring seamless integration of cutting-edge technology into emergency vehicles. With strong growth in the UK and an excellent global reputation, this is the perfect time to become part of the journey. You’ll be joining a company who invest in its people. You will receive comprehensive training at the global headquarters before moving into the field, ensuring you are fully equipped with the technical knowledge and tools you need to succeed. For the right individual, there is also a clear pathway into team leadership and technical management. Key Responsibilities • Diagnose and resolve complex electrical, telematics, and integration issues on-site and remotely., • Interface with CAN Bus, ECUs, and vehicle networks using advanced diagnostic tools., • Deliver rapid, structured solutions to minimise fleet downtime., • Perform advanced electrical installations and calibrations on 12V/24V emergency vehicles., • Configure hardware and software to meet customer requirements., • Validate installations and conduct functional testing to ensure seamless integration., • Maintain accurate documentation for internal knowledge sharing and customer records., • Deliver technical training sessions and product demonstrations to customers. About You To be successful in this role, you will bring: • Recent, proven experience working with automotive electrical systems (12V/24V, wiring harnesses, CAN Bus)., • Certification or formal training in automotive electrical systems., • Strong troubleshooting and problem-solving skills with a methodical approach., • Excellent communication skills, comfortable engaging with technicians, engineers, and senior stakeholders., • Experience with telematics systems (integration or troubleshooting) – highly desirable., • Familiarity with ECU interfacing, ISO standards, or high-voltage safety in EV/HEV environments – advantageous., • A full UK driving licence., • Flexibility and willingness to travel frequently across the UK (and occasionally Europe). How to Apply If you’re ready to take the next step in your career and contribute to a company that helps keep emergency services moving, we’d love to hear from you. Please contact Adam Mayne at Vector Recruitment Ltd: 01234 823373

About PostGrid: PostGrid is a global leader in enterprise SaaS platform for automated offline communications. Our robust APIs empower organizations to create, personalize, and dispatch physical mail letters, postcards, checks, and more to any address on the globe without ever touching an envelope, while ensuring clean address data. Operating at massive scale across multiple regions, we’re redefining how brands connect with people beyond the inbox. If you’re driven to build category-defining technology and want to shape the future of offline communications, join our high-caliber team and help us transform the way the world sends mail. About The Team: The Engineering team at PostGrid is at the forefront of revolutionising the offline communications industry. We are a team of problem-solvers who design and build robust, scalable, and elegant solutions that empower organisations to connect with their customers beyond the digital world. As a senior member, you will have a direct impact on our core product, tackling complex challenges and building the foundational infrastructure that drives our global platform. What you’ll do: As a Senior Software Developer, you will be a key contributor to our core product, responsible for both technical leadership and hands-on development. You'll work closely with founders and senior leadership to not only deliver high-quality code but also to shape the technical direction of our platform. Your work will involve building and optimising our core services and APIs, ensuring our technology remains performant, reliable, and scalable for our growing customer base. Your Responsibilities: • Architectural Design: Architect, develop, and maintain scalable REST APIs that can serve a multitude of use cases without compromising on performance or backwards compatibility., • Performance Optimisation: Identify and unlock performance opportunities within existing Node.js services, leveraging Rust to build high-performance components where needed., • Internal Tooling: Create and maintain internal tools and dashboards that empower our sales and logistics teams to operate more efficiently and provide an even better service to our customers., • Documentation & Enablement: Write clear, concise API documentation and technical guides that empower external developers to seamlessly integrate with our platform., • Strategic Collaboration: Work closely with our founders and cross-functional teams to generate new growth ideas, improve existing processes, and ensure our technology aligns with business objectives. What Will You Bring To This Role: You are an accomplished software developer with a strong background in backend engineering and a passion for building robust, scalable solutions. You are not only a skilled coder but also a strategic thinker who is comfortable influencing technical direction and mentoring others. Your expertise in building performant APIs and your commitment to clean, maintainable code will be critical to your success in this role. Minimum Requirements: • 5+ years of professional experience writing APIs and backend services, ideally with Node.js and TypeScript., • Proven professional experience with front-end technologies like TypeScript and React., • Experience designing and documenting APIs for external use., • Strong understanding and experience with automated testing frameworks., • Excellent technical writing and communication skills. Preferred Qualifications: • Hands-on experience with Rust/C/C++ in a production environment., • Experience with internal tool-building platforms like Retool or similar frameworks., • Experience working in a high-growth, fast-paced SaaS or scale-up environment. Our Commitment to Diversity: PostGrid is an equal opportunity employer and values the diversity of backgrounds and perspectives. We strive to cultivate an inclusive environment of understanding to have a greater impact on our business and our customers. We encourage applicants from underrepresented groups and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history, in accordance with applicable local, state, and/or federal laws. Ready to make your mark? Join PostGrid’s tight-knit, high-energy team and build technology that powers global offline communications. With competitive pay, flexible work, and a learning-obsessed culture, you’ll ship bold ideas fast and see your impact instantly. Hungry for challenge and craftsmanship? Apply today and help us reinvent how the world connects beyond the inbox.

Role: Field Service Engineer (Transformers) Location: Onsite at various locations Salary: £45,000 - £55,000 Main Duties: • Attending sites across UK to lead transformer installations / relocations of transformers (11kV – 400kV), in adherence to procedures and customer specification., • Attending sites across UK to lead general substation works such as cable containment, HV & LV cabling, earthing & general asset replacement works., • Be responsible for a small team of field engineers working on sites all over the UK, being the responsible Engineer for the complete project., • Be responsible & communicate with subcontractors to ensure smooth completion of projects., • Reading, understanding, and interpreting electrical and/or mechanical drawings in order to complete the above works., • Complete general electrical and/or mechanical wiring / fitting works., • Carry out basic transformer testing such as insulation resistance, winding ratio, winding resistance, functionality of protection instruments, etc…, • Carry out any reasonable ad-hoc duties requested by your direct Line Manager or the Management Team., • Complete daily safety documents such as Daily Risk Assessment’s, Toolbox Talks, etc…, • Complete daily progress reports as well as complex job completion report’s for issuing to customer., • Always work in compliance with the Company’s health and safety policy and authorised risk assessments, • Communications with all parties ensuring they are kept up to date during the progression of each project. Qualifications/Skills: • GCSEs High school or equivalent., • Electrical / Mechanical Apprenticeship – as a minimum requirement., • HNC in Electrical / Mechanical Engineering – preferred., • Excellent attention to detail and ability to work well under pressure., • Excellent communication and be able to lead colleagues during site works., • Computer literacy with MS Office applications and other relevant proprietary software packages., • Transformer knowledge., • Site based experience., • Experience in Health & Safety and conducting risk assessments are essential., • Full driving licence, • Site based qualification such as Safety Passport, PASMA, IPAF and more., • DNO Authorisations (Can be trained – But must be willing to learn)

At Tata Technologies we make product development dreams a reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for a Brakes Refinement Engineer. THE ROLE: To deliver world-class brake refinement performance through vehicle-level evaluation, root cause analysis, and technical problem-solving. The role combines hands-on vehicle testing with CAE-based analysis to address brake NVH phenomena such as squeal, judder, and creep groan, ensuring customer satisfaction and compliance with attribute targets. AREA OF RESPONSABILITIES: Vehicle Evaluation & Root Cause Analysis • Conduct on-road and proving ground brake refinement evaluations across multiple European locations (Up to 3 weeks at a time) without the need for additional visas., • Provide detailed technical feedback to support root cause identification of refinement issues., • Collaborate with design, CAE, and test teams to develop and validate countermeasures. Brake NVH & Refinement • Investigate and resolve brake NVH issues including squeal, judder, and creep groan., • Operate NVH-specific measurement tools (e.g., HEAD Acoustics, Polytec laser vibrometry, Link brake dynamometers and vehicle, LMS Test.Lab)., • Perform objective and subjective assessments to correlate customer perception with engineering data. CAE & Simulation • Conduct and support finite element analysis (FEA) for brake system components and assemblies using 3Dx, Altair, Abaqus., • Support correlation of CAE predictions with physical test results., • Apply simulation to optimise brake system design for refinement performance. Data Acquisition & Processing • Acquire and process test data using Artemis, Link, LMS Test.Lab., • Analyse NVH and thermal performance data to identify trends and anomalies., • Prepare technical reports and recommendations for design changes. Problem Solving & Quality Tools • Apply structured problem-solving methodologies (8D, Root Cause Analysis, FMEA) to resolve brake refinement issues., • Document findings and corrective actions in line with quality management processes. KNOWLEDGE / EXPERIENCE • Proven experience in automotive brake system refinement and NVH engineering., • Hands-on experience with vehicle testing and instrumentation for brake NVH., • Proficiency in NVH measurement systems (HEAD Acoustics, LMS, Polytec) and brake dynamometer testing., • Strong CAE skills in FEA (3Dx, Altair, Abaqus) for brake system analysis., • Competence in data acquisition and signal processing tools (Artemis, Link, LMS)., • Knowledge of brake system design, materials, and thermal behaviour., • Experience in structured problem-solving (8D, RCA) and quality tools. Desirable • Experience in thermal performance analysis of brake systems., • Familiarity with pedal feel and brake system performance tuning., • Exposure to whole vehicle NVH development., • Knowledge of ISO 26262 functional safety principles (for mechatronic brake systems) In return for bringing your expertise to our business we offer a competitive salary along with excellent benefits including: · Pension Scheme – We match employee contribution up to 5% of salary · 25 Days’ Holiday · Private Health Care · Tata Jaguar Land Rover Privilege Scheme - up to 20% off new JLR vehicles · Group Income Protection · Health Assured – Employee Assistance Program · Group Life Assurance · Health Shield – Private Health Cash Plan If you are passionate about bringing innovation to the projects you work on and want to join a global company, then this is the place for you. Tata Technologies: Engineering a better world. Tata Technologies would like to thank all applicants for their interest, each application will be reviewed against the set criteria for the role. We would like to advise that only candidates under consideration will be contacted. If you do not hear from us within 10 working days following the closing date it will mean that unfortunately your application has not been successful. We will however retain your details for any suitable future opportunities.

Are you looking for a new challenge with a fast-growing, innovative company in the renewable energy sector? Stern Energy are hiring experienced Field Service Engineers to support the ongoing operation and maintenance of our UK-based solar photovoltaic (PV) installations. Locations: • Bristol, • Durham/Darlington The right candidate shall have experience in the electrical installation and maintenance of industrial sites and specific knowledge of DC electrical systems. You will have previous experience or technical knowledge of photovoltaic systems and High voltage systems. Good dexterity and confidence on using basic electrical equipment such as multi-meters and insulation testers is required. Who are we? Stern Energy operates ground mounted photovoltaic systems for over 450MW in the UK. We are among the largest operators in Europe with activities in 5 Countries and over 1.6GW under management. We are specialised in proposing and executing revamping and repowering projects to enhance the performance of the assets we operate. How do we work? EXPERTISE, RESPONSE, TRANSPARENCY AND PASSION: our values guide our work. Our professional commitment is to translate the expertise gained into maximum plant efficiency and maintenance of long-term performance. We provide an integrated, timely and effective service based on a "Total Quality" approach, of experience, know-how and nationwide services. We continually invest in equipment and technology to refine our procedures and operating methods; we provide our services through internal staff to ensure autonomy and maximum responsiveness. Transparency is key to our work so that our customers can rely on constant control of the plants and the quality of services provided. Customer relations is our passion to building a lasting relationship of trust. We have a dedicated internal team of specifically qualified, multi-disciplined engineers boasting significant expertise, all of whom are solution providers. Main responsibilities • Visual inspection activities, cleaning and report to management team;, • Routine maintenance activities on modules, inverters, cables and connectors, DC and AC distribution boxes;, • Routine maintenance activities on module mounting systems, fence and gates, inverter and transformer stations (excluding equipment);, • Routine maintenance activities on monitoring and communication equipment (data logger, routers, sensors, etc.);, • Routine maintenance activities on security system devices (cameras, barriers, etc.);, • Fault finding on electrical components by means of visual inspections or professional site measurement activities (thermal imaging, insulation tester, etc.);, • Execute corrective measures to keep the system available;, • Engage and manage subcontractors; Skills and qualifications • Minimum of 3-5 years’ experience in electrical installation and maintenance, preferably in industrial or utility-scale environments., • Proven experience or technical knowledge of photovoltaic (PV) systems., • Strong knowledge of health and safety regulations and best practices., • Proficiency in using electrical testing tools, • Good working knowledge of Microsoft Office applications, • Ability to work independently and manage time effectively, • Strong communication skills, • Problem-solving mindset, • Team player, • Professionalism, • Valid and clean car driving license;, • NVQ Level 3 electrical certification. A great benefit package to include: • Employee Assistant programme, • Pension scheme, • Bonus scheme, • Company sick pay, • Inflation support scheme, • Team building days, • Great company culture and regular social events, • Wellness Wednesday for 30 minutes every week for mindfulness on top of lunch break, • Extensive learning and development programme, • Regular wellbeing check-ins, • Company mobile phone, • Laptop, • 25 days of annual leave plus Bank holidays, • Toil mechanism - built up for hours worked in the week which can be used in the form of TOIL or accumulated and paid at the end of the financial year., • Hours worked for call outs to be paid at the end of each month., • standby call out payments, • Vehicle with fuel cards

RF Engineers - we are sponsoring work visas for UK citizens to work in Dallas, Texas USA. 12 to 24 months in the US on Long Term Assignments. You will have to be in the US for the duration of the project. RF Engineer / 5G Network Optimization Lead / SME Job Summary: We are seeking a highly skilled Ericsson 5G Optimizer with extensive experience in 5G and LTE network performance optimization. This role requires a subject matter expert (SME) in Radio Network Planning and Optimization (NPO) with deep technical knowledge of Ericsson equipment, signaling procedures, drive test analysis, and KPI improvement strategies. The ideal candidate will have hands-on experience with post-processing and data visualization tools and demonstrate strong troubleshooting and communication skills. Key Responsibilities: • Perform 5G/4G RAN optimization on Ericsson equipment, with focus on NSA, SA, and VoNR performance., • Conduct in-depth call flow analysis, identifying signaling issues in both NSA and SA architectures., • Optimize KPIs such as access success rate, throughput, drop rates, handover performance, and VoLTE metrics. Troubleshoot and tune advanced 5G features including: • Carrier Aggregation (CA), • Massive MIMO, Beamforming, Network slicing, mmWave deployments, • Use drive test data (TEMS, Actix, etc.) to analyze mobility issues, overshooting cells, and coverage imbalance., • Apply intelligent parameter changes (e.g., A5, IntraSearchRx, ThreshXHigh, etc.) to improve network behavior., • Recommend optimization actions beyond tilt adjustments, including CRS gain tuning, footprint shaping, and reselection parameters., • Lead small optimization teams and communicate directly with customer technical teams. Must-Have Experience: • 7+ years hands-on experience with Ericsson RAN equipment, including eNB/gNB integration, parameter tuning, and KPI troubleshooting., • 3+ years direct experience working with 5G networks, including NSA and SA architectures., • Strong command of 5G deployment options (3GPP-defined) and ENDC principles., • Experience optimizing VoLTE, including TTI bundling, coverage/routing issues, and handovers., • Hands-on experience with: Ericsson MCPC, TEMS Investigation / TEMS Pocket, Tableau / Power BI Preferred Experience: • 8+ years total NPO experience, preferably with background on Nokia RAN in addition to Ericsson., • Familiarity with frequency bands and MFBI functionality used by AT&T and Ericsson (e.g., B12, B14, B66, N260, N261)., • Experience in vendor migration projects (e.g., from Nokia/Huawei to Ericsson)., • Working knowledge of ENDC, MCPC, multi-RAT environments, including GSM/UMTS co-existence and fallback scenarios. Soft Skills: • Strong analytical and troubleshooting skills with ability to solve complex RF and signaling issues., • Excellent verbal and written communication skills, with ability to interface with customer engineering teams., • Proven team leadership experience and ability to function independently with minimal supervision., • Flexible and adaptable to changing project demands and timelines.

Who are the company? A leading force in the world of Electrical Solutions is currently expanding and is looking for a Switchgear Commissioning Engineer to join them on their journey. A global business, they offer a range of services, including the manufacturing of AC/DC Solutions, transformers, substation equipment and others. They’re also responsible for the design, construction, and commissioning of HV electrical infrastructure within the UK Network, with over 200 HV projects, through their engineering services business. They’re incredibly well known in the Electrical Engineering world for their innovative and industry leading switchgear products, and this is an exciting chance for an Engineer who has experience with Switchgears to progress their career. You will be responsible for commissioning, fault diagnosis, inspection, and repairs of their Switchgear products on Customer sites. This role will include travel and staying away as it is customer site focused. Van and fuel card provided along with food allowance and all hotel stays covered by the business. Even if you don't have experience within commissioning, but have some exposure to switchgears and come from an electrical Engineer background they will train you up on that side as well as the MV/HV aspect. What will you be doing • Repair, maintain and commission the companies suite of switchgear products., • Testing/Commissioning switchgears up to 33kV., • Carry out fault diagnosis and rectification on switchgear products., • Supervise customers on-site staff if needed., • Carry out risks assessments and record details on site. What experience do you need? • Experience working with switchgears, whether that's install, maintenance, commissioning or exposure., • Good customer service skills., • Full driving licence. What benefits will you get? • Salary up to £60,000., • Bonus., • Tiered pension- If you put in 2.5 they’ll put in 5.5, if you put in 3.5 they’ll put in 6, if you put in 4.5 they’ll put in 7., • 26 Days holiday What to do next: If you are interested please click apply now to forward me an up to date copy of your CV.

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team. WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered. To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years. Role is remote / flexible UK wide (you might be requested to go to the nearest office to you from time to time) Hiring process: two steps Salary- up to £75,000 annually DOE Direct hire full time employee opportunity (B2B contract is not available). About the role: You will take part of the: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: • Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal, • Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), • Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery- (MUST BE IN THE CV) User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces • Configure and enhance the Next Experience UI for tailored and seamless interactions, • Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet client-specific requirements Integration and Data Management • Integrate ServiceNow applications with external systems (e.g., CRMs, HR systems, and eCommerce platforms) using REST/SOAP APIs and IntegrationHub., • Manage data migration and ensure alignment across ServiceNow modules and external systems for consistent data integrity., • Workflow data fabric and RaptorDB Experience you need to have: • ServiceNow Expertise: Proven experience with the ServiceNow platform, focusing on Customer Experience, Technology Experience, and Employee Experience workflows., • Customer and Employee Insights: o Deep understanding of customer journey optimization, including touchpoints in marketing, sales, and commerce. o Strong knowledge of employee lifecycle touch points, such as onboarding, daily productivity, and career development. • Technical Proficiency: Proficiency in JavaScript, HTML, CSS, and ServiceNow-specific tools like Glide API, Flow Designer, and IntegrationHub., • Integration Skills: Expertise in integrating ServiceNow with external systems to create end-to-end workflows., • Communication and Collaboration: Ability to translate technical concepts into business outcomes and work effectively with diverse teams., • Problem-Solving: Analytical mindset with the ability to troubleshoot complex issues and deliver innovative solutions. We offer an attractive referral scheme for placements we make (Terms & Conditions apply). ___ so if you know anyone in your network who might be suitable or is looking for a specific role, please refer them to me. Apply here if you would like to join a professional community of experts, who have got your back and will support you, every step of the way.

Aveni is redefining how AI works for financial services. Our purpose-built, vertically integrated platform combines proprietary Language Models (FinLLM), intelligent AI Agents, and targeted solutions like Aveni Assist and Aveni Detect. We partner with leading financial institutions to deliver scalable, secure, and compliant AI-powered solutions that create measurable value across advice, compliance, and operations. Summary We’re looking for a highly experienced Solution Engineer with deep knowledge of UK banking, enterprise-level integrations, and cloud architecture. You’ll sit at the intersection of technology, product, pre-sales, and customer implementation—designing and delivering solutions that bridge our AI platform with client environments. You’ll ensure solutions are not only technically excellent, but also secure, compliant, and optimised to deliver rapid time-to-value for our financial services clients. Key Responsibilities • Rapidly develop expertise in our platform capabilities, technical landscape, and customer needs, • Lead the design and architecture of secure, scalable, compliant solutions in UK banking and enterprise financial services environments, • Design/document integrations between internal systems and external banking platforms, • Ensure solutions meet FCA compliance, data protection, and risk management standards, • Work closely with product, engineering, sales, and customer teams to translate business needs into technical architecture, • Provide architectural oversight from design through delivery, • Contribute to multi-cloud architecture decisions (AWS, Azure, GCP), • Stay ahead of tech trends, regulations, and best practices to keep solutions future-ready What You’ll Bring • Proven experience in a Solution Engineer or similar role, ideally working with financial services customers, • Strong knowledge of enterprise integration approaches and multi-cloud environments, • Working understanding of FCA regulations and compliance needs, • Familiarity with AI solution deployment and how AI integrates into enterprise workflows, • Excellent communication and stakeholder engagement skills, • Ability to translate complex technical concepts for business and non-technical audiences, • Relevant certifications (AWS, Azure, TOGAF, CISSP) advantageous What We’re Looking For in You • A self-starter who thrives in fast-paced scale-up environments, • Someone who focuses on practical, fit-for-purpose solutions, • Skilled at balancing short-term delivery needs with long-term strategic goals, • Interested in AI/ML and its application in financial services, • Flexible to travel for client workshops What We Offer • A collaborative and innovative work environment with awesome career growth opportunities, • 34 days holiday plus your birthday off (inclusive of bank holidays), • Share options – we believe in shared success, • Skills development – continuous learning is at our core, expect the development to be front and centre of everything you do, • Remote and flexible working – remote, co-working spaces, or a mix of both, • Life insurance, income protection and private health care, • Freebies and discounts at a range of retailers, • Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counselling and emotional support), • Cycle to work scheme, • Pension scheme (employer contribution matched up to 5%) Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI!

AI Engineer / ML Engineer - CRYPTO - REMOTE We are collaborating with a cryptocurrency analytics firm that assists clients in identifying market opportunities, conducting due diligence, and protecting portfolios. The company is expanding its strategic capabilities in AI & ML. They are seeking a skilled and driven Senior AI/ML Engineer to join their team. In this position, you will design and manage AI models to process extensive blockchain data, identifying patterns and insights that guide decision-making for cryptocurrency investors. As a Senior AI/ML Engineer, your work will be essential in enhancing the platform's functionality, ensuring the delivery of a cutting-edge product to users. Your expertise will be instrumental in influencing the technology's evolution and solidifying the company's status as a leader in blockchain analytics. You will need: • Spearhead the design, implementation, and deployment of AI/ML models to analyze blockchain data, ensuring optimal performance and scalability., • Work alongside product managers and engineers to integrate AI/ML models into the platform, boosting its analytical capabilities and enhancing the user experience., • Stay up-to-date with the latest advancements in AI/ML and blockchain technologies, applying creative solutions to tackle complex challenges., • Mentor junior engineers and foster best practices in AI/ML development within the team.

THE POSITION Armstrong International is a family-owned company founded in 1900 and managed today by the 5th generation of the Armstrong-Bloss family. Recognised worldwide as a leader in its field with more than 1500 employees in the USA, Europe and Asia, Armstrong International's main objective is to develop intelligent solutions to improve plant performance and reduce energy consumption and emissions into the environment, while guaranteeing an enjoyable experience. As experts in thermal installations, our aim is to improve our customers' energy efficiency and safety, while helping them to meet their commitments to reduce carbon emissions. Our European headquarters, set up in Herstal (Liège) in 1969, manages more than 40 countries (Europe, Middle East, Africa) through a network of more than 60 representatives and 5 direct sales offices (France, Italy, UK, Germany, Middle East). The sustained growth of its European Division (220 employees), we are seeking a Thermal Systems Engineer to join our team in the United Kingdom. TERRITORY UK Office based with majority of time spent around GB on site. ARMSTRONG SERVICE Our service Engineers and Technicians work with major industrial groups (petrochemical, chemical, food, pharmaceutical) to provide various services: • Steam Trap surveys and Thermal Assessments., • Identifying and implementing energy and CO2 savings solutions., • Enhancing the reliability of thermal distribution networks and systems., • Engineering studies from feasibility to detailed design. CORE OBJECTIVES In this role, you will identify and develop tailored technical solutions to help industrial clients reduce their reliance on fossil fuels and lower their CO₂ emissions, with a particular focus on heat recovery projects. You’ll apply pinch analysis methodologies and design systems that incorporate high-temperature industrial heat pumps. Your work will often begin with detailed audits or thermal mapping campaigns, where you'll be responsible for collecting and analysing client data, modelling both process and utility thermal needs, and estimating associated operational costs. Each proposed solution will include a thorough evaluation of potential energy and CO₂ savings, along with investment assessments and return-on-investment calculations. For industries where reliability and safety are paramount, you will also conduct specialised studies to identify root causes of failure and recommend corrective and optimisation strategies. Once a project’s feasibility is confirmed, in cooperation with our Project Managers, you will work together on detailed solution design and oversee the full implementation process—from selecting subcontractors to managing installation works and final commissioning on site. You’ll be part of a collaborative European team of engineers working across multiple offices. The role involves frequent on-site visits, primarily in UK but with potential for work also across Europe, for data gathering and fieldwork. These site-based activities are balanced by periods of remote analysis and reporting, with flexible working arrangements supported. THE PROFILE You should have a passion for working in the industrial sector and understand the responsibility to our customers of helping them reach their climate pledges and improving safety and efficiency. You will be hardworking, talented and conscientious – able to embrace the Armstrong vision of ‘Create an enjoyable experience for every customer, partner and employee.’ The ideal candidate will be based in the north of England and ideally within 2 hours of our offices in East Manchester. The ideal candidate will have the following pre-requisites. • Degree in Energy or Industrial Thermal Engineering, • Experience conducting system audits (industrial setting preferred), • Industrial Site Experience Required, • Familiarity with utility networks (steam, hot water, etc.) and industrial valves/piping is a plus, • Fluent in English (written, spoken, read) with strong communication skills, • You are resilient, have good organisational skills, and decision-making ability while adhering to safety guidelines., • Proficient in Microsoft Office and AUTOCAD with good general ICT skills, • You are responsible, motivated by fieldwork with frequent travel in the UK and a willingness to travel to Europe if required., • You have a driving licence WORKING CONDITIONS ONBOARDING PERIOD Our company motto is “Knowledge not shared, is energy wasted”. We pride ourselves on our internal coaching and training during all stages of our career. • Typically, 3-month onboarding period., • Technical training at the company’s world class learning centre at our HQ in Belgium along with our various manufacturing sites across Europe., • Shadowing of Senior Engineers on joint surveys. TRAVEL • The candidate is required to travel throughout Great Britain regularly and occasionally internationally to our company HQ in Belgium to adequately perform their role., • Overnight stays away from home is essential to the role and will be frequent. THE PACKAGE This opportunity offers the chance to join a market-leading organisation that’s part of a well-established and internationally respected group. You’ll become part of a skilled and supportive European team made up of engineers, project managers, and technicians, working together across borders on impactful projects. The role itself is rich and varied, combining technical depth with client-facing engagement, set within a dynamic environment that encourages innovation. Beyond the professional challenges, there’s immense personal satisfaction in contributing directly to the decarbonisation of industrial operations and the reduction of energy consumption. We offer a competitive salary aligned with your experience, alongside many practical benefits. • Salary Negotiable, • Inclusion in the company bonus scheme, • Fully Expensed Company Car, • Company Laptop & Smartphone, • Company Credit Card & Expense Account, • Private Health Insurance, • Company Pension Scheme, • Professional Registrations To apply, please attach a cover letter.

Senior AI/ML Engineer UK Based (Remote) - Up to $180,000 Join a leading blockchain analytics platform that combines on-chain data with millions of wallet labels to help investors, institutions, and crypto-native teams make faster, more informed decisions in the decentralised economy. Responsibilities: • Lead the design, implementation, and use of AI/ML models to process and analyse blockchain data., • Collaborate with product managers and engineers to integrate AI/ML models., • Stay abreast of the latest developments in AI/ML and blockchain technologies., • Mentor junior engineers and promote best practices in AI/ML development across the team., • Work closely with cross-functional teams to align AI/ML initiatives with business objectives and customer needs. Requirements: • MSc Degree in Computer Science, Artificial Intelligence, Mathematics, Statistics or related fields., • Proven experience as an AI/ML Engineer or similar role, • A passion for blockchain, crypto, and Web3 technologies, • An ability to work full-stack with data; some data engineering experience is a big plus, • Strong coding skills in Python, • Strong communication skills, with the ability to work effectively in a fast-paced, collaborative environment. Please note that this role does not offer visa sponsorship How to Apply: Please register your interest by sending your CV to Emily Burgess via the apply link on this page.

Role: GSW Smallworld- Software Engineer Location: Remote, UK Duration:12Months + Job Description SMALLWORLD - Core SW4, SW5, GSA, DM, NRM, EO, FME, magik, java, JSF, SWMFS DBA, VMDS, SQL, Oracle, Customer Specific Customization inc citrix; source control systems, development processes Responsibilities will include: • Smallworld, Physical Network Inventory, Network Inventory Gateway, Electric Office, Electric Office Web, Gas Office, Magik, • • 5+ years of experience with Smallworld PNI, Core SW4, SW5, EO, GDO, GTO, GSS, GSA, DM, MES, NRM, K8, • • 5+ years of experience with magik, Java, VMDS & Oracle Database, • • SQL, shell scripting, ability to read and interpret logs & debug files, • • Installation of Operating system patches and other 3rd Party Software such as ONA, Data Center Management,, • • System configuration and Hands on Experience with installation of Smallworld suite of products., • • Must have experience in picking up and installing fixes on live customer systems, • • Proven track record of problem analysis, identification and resolution, • • Strong troubleshooting & debugging skills, • • Good communication skills (verbal and written), • • MS office applications (Word, PowerPoint, Excel) and MS Outlook competency, • • Object-Oriented programming techniques, Oracle, and/or system administration, is a plus Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email:

Senior Project Engineer – UK Ready to Make a Real Impact? Join e-STORAGE! Who We Are Welcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We’re leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world’s renewable energy transition and create a more sustainable, resilient energy future for everyone. With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we’re not just building products we’re powering communities and making a difference worldwide. Role Overview for Senior Project Engineer Wondering what your day-to-day could look like as our new Senior Project Engineer? In this role, you’ll play a key part in helping us deliver innovative battery energy storage solutions to customers around the world. You’ll report to Director of Project Engineering in our Engineering department, and contribute your expertise to exciting projects, and help us set new standards for quality and sustainability in the industry. Whilst you’re working in Project Engineering your work will directly impact our mission to create a cleaner, brighter future. We’re looking for someone who’s ready to roll up their sleeves, share their ideas, and make a real difference—every single day. As you will oversee all engineering activities of multiple storage projects from the design phase through to commissioning, ensuring successful execution. What You’ll Be Doing as a Senior Project Engineer • Develop technical specifications, vendor reviews, and supplier qualifications, including testing and commissioning aspects., • Review technical aspects of EPC bidder proposals during selection., • Review project documents and designs, identifying gaps to ensure project success., • Provide technical input for tender proposals. What You’ll Be Doing With Project Execution (On-Site): • Oversee technical project execution, managing scope, stakeholders, and schedules., • Interface with internal departments and external stakeholders to ensure consistent communication., • Manage engineering consultants and host coordination/design review meetings., • Review and coordinate design information from suppliers and contractors., • Manage design review processes and ensure timely resolution of comments., • Review Factory Acceptance Test (FAT) procedures and reports., • Inspect construction work and assist in resolving technical issues., • Recommend improvements to product design or processes., • Share project-specific lessons learned for value engineering and process improvement efforts., • Manage relationships with EPC contractors and key stakeholders. What We Are Looking Out For: • Degree in electrical engineering or equivalent experience., • Experience in multidisciplinary projects (electrical, civil, structural, mechanical)., • Knowledge of communication systems, SCADA and PPCs., • Minimum 5 years of relevant experience in project/systems engineering., • Experience in battery storage systems, medium voltage stations, and related products., • General knowledge of balance-of-plant systems, including UPS, fire alarms, air-conditioning, and SCADA., • Knowledge of grid connection requirements for renewable generation and energy storage., • Familiarity and understanding in LV/MV Electrical design, cable sizing, short circuit/load flow analysis, protective device coordination, and Arc Flash., • General knowledge in project management tools and document control procedures (e.g., RFIs, Change Orders, NCRs, O&M manuals)., • Strong time management skills, able to prioritize multiple projects and objectives., • Team up with talented colleagues and partners to achieve project goals., • Champion our standards for quality, safety, and sustainability., • Help us keep improving—your ideas are always welcome! What It’s Like to Work Here At e-STORAGE, you’re more than just an employee—you’re part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn’t just the right thing to do—it’s the secret to our success. Here, you’ll find: • Integrity: We do what’s right, always., • Innovation: We encourage fresh thinking and bold ideas., • Quality: We take pride in delivering excellence, every time., • Customer Focus: We listen, we care, and we deliver., • Sustainability: We’re passionate about protecting our planet for future generations. Why You’ll Love Working With Us • Join a global leader in renewable energy, backed by over 23 years of Canadian Solar experience., • Work on projects that matter—helping to build a cleaner, greener world., • Thrive in a supportive, collaborative environment where your growth is our priority., • Enjoy a competitive salary and a generous benefits package. Want to join ? Here is what we are looking for • The right mix of education, experience, and skills for the role., • Great communication, teamwork, and problem-solving abilities., • A true commitment to safety, ethics, and sustainability. Your Rewards We offer a competitive salary, performance bonuses, and a comprehensive benefits package—including health coverage, retirement plans, paid time off, and more. Our Commitment to Equality & Diversity “At e-STORAGE, we know that diverse teams drive innovation and better results. We’re committed to creating a workplace where everyone feels respected, valued, and empowered—regardless of age, race, gender, ability, or background. When you join us, you’re joining a community that celebrates your uniqueness and supports your success.” — Libby, Sr. Global HR Manager

Technical Manager – Customer Facing This position is with a well-established, multi-site business recognised for its high-quality products supplied to the retail and foodservice sectors. The company is committed to outstanding customer service, continuous innovation, and consistently promotes sustainability. About the Technical Manager job The Technical Manager will be the main contact for key retail customers, external audits, and third-party inspections, representing the company in all technical matters. Key tasks • Make sure all products are safe, legal, and high quality. Handle customer complaints, support audits, and work closely with the factory to keep standards high and fix problems quickly., • Be the main technical contact for key retail customers. Understand their needs, share frequent updates and build strong, trusted relationships., • Work with teams across the business to create new products and packaging that meet customer needs. Keep customers involved through samples, meetings, and clear communication., • Keep technical procedures and company policies up to date. Take part in audits and work with suppliers to make sure they always meet company requirements. About You The successful candidate will have a degree in Food Science or a similar subject, along with experience working with major retailers. More details The Technical Manager job (ref:89291) is paying up to £60,000 according to your experience. The site is based in the West Midlands and is commutable from Redditch, Worcester, Stratford-upon-Avon, Banbury, Cheltenham, Evesham, Royal Leamington Spa, Alcester and surrounding areas. The working hours are Monday - Friday. Alternate job titles - Technical Customer Manager | Food Technical Account Manager | Technical Manager | Food Manufacturing Jobs

Looking for a career where you can make a positive global impact through innovation and technology? Join Fujifilm and see what it’s like to give our world more smiles. Fujifilm started from humble beginnings in Japan, and we continue to make strides in technology worldwide, all grounded in our rich history of shaping the world of innovation. For over 90 years, Fujifilm has engineered leading film, print and camera products. Now, we have evolved into a leader across multiple industries and practices — moving into healthcare, business innovation and electronic materials. We create a sense of continuous improvement, keeping value and collaboration at the core of our culture across Europe and the rest of the world. In Graphic Communication, we’re a trusted partner, helping businesses navigate digital transformation. The world of print is ever evolving, so we work in collaboration with global customers and have a commitment to print that’s second to none. Our commitment to giving our customers, employees and society more value from innovation keeps us moving forward. Join our team and give our world more smiles. The Role: As a Field Service Engineer , you will be responsible for installations, training users, service and maintenance of the complete range of equipment and software supplied by Fujifilm Graphic Systems to customers based in the UK from both helpdesk and hands on perspective. Manage service agents and maintain a high level of knowledge and standards. Person Requirements: • Minimum 5 years experience in troubleshooting and repairing mechanical equipment within in the Print on Demand (POD) print industry., • Hold a mechanical or electrical engineering qualification, or equivalent qualification., • Strong customer management and communication skills with an excellent telephone manner., • Ability to work under pressure and understand the need to adapt and be flexible to suit business needs., • Confident and able to use initiative with high levels of motivation, drive, and enthusiasm., • Ability to work autonomously and to build strong working relationships with customers and colleagues., • Full UK driving licence. Willingness to travel/stay away overnight., • Attend high level training courses and be able to cascade that training on a local level., • Attend escalations and liaise with 2nd level support.

Product Support Specialist (Enterprise Software | Logistics & Supply Chain) Ireland (Remote | Occasional Client Site Visits) About the Company CRUZ Recruitment is proud to partner with Azyra Systems, a global leader in enterprise management software for the Logistics, Supply Chain, and Transportation sector. Azyra empowers businesses to achieve greater efficiency, service excellence, and profitability through world-class technology solutions. About the Role We are seeking experienced Application Support Specialists (3+ years) with a background in supporting ERP, Enterprise Management, WMS, TMS, or similar business software. This role is ideal for someone passionate about helping clients leverage technology to transform their operations. This is a remote-first role, but occasional client site visits are required. For this reason, applicants should live within a commutable distance of Dublin or one of Ireland’s main airports (Dublin, Cork, Shannon). Key Responsibilities Deliver engaging training sessions on enterprise software functionality Advise clients on best practices to improve efficiency and profitability Collaborate with client management teams to plan software rollouts Partner with developers to test and refine new features Analyse client issues, propose solutions, and identify value-adding improvements Provide exceptional ongoing application support Qualifications & Skills • Bachelor’s degree, • 3+ years’ experience supporting enterprise / ERP / logistics software, • Strong B2B client management and customer service skills, • Excellent communication & organisational skillsA problem-solver with creativity, attention to detail, and a practical mindset, • Passion for continuous learning and professional growth Preferred (Nice to Have) Experience in the Logistics, Supply Chain, Freight, or Transportation sector Hands-on knowledge of TMS (Transport Management Systems) or WMS (Warehouse Management Systems) Why Join Azyra? Competitive salary & benefits package 100% remote working (Ireland-based) No overtime culture – healthy work-life balance Ongoing training & personal development (in-house & external courses) International team – colleagues across 10 countries Quarterly meetups in exciting global locations (e.g. Budapest, Kitzbühel, Paris, Dublin) Join a collaborative, innovative team where your expertise will make a real impact on how global businesses operate. Interested? Apply now through the job-link and be part of something world-class.

Company Description Geniez AI connects LLMs and AI-agents to real-time mainframe data. Mainframes run the global economy. Our mission is to deliver the latest technology advancements in AI to mainframe enterprises, empowering them to improve decision making, enhance customer experiences and accelerate time to market, while building on top of existing investments in this critical IT infrastructure. Our founders have a proven track record of innovation in the mainframe space. They are the same team that built Model9 and revolutionized the mainframe with seamless access to cloud storage and they are now keen on bringing Generative AI to the mainframe in the same fast-paced, revolutionary and fun way. With over 50 years of experience among us and backed by top VC investors, we bring startup-speed innovation to the reliable and trusted mainframe market, and we’re excited to tackle the toughest technological challenges unlocking the most value for our clients. About the Role We are seeking a passionate Software Engineer to join our team developing innovative, next-generation enterprise software solutions for mainframe environments. This role focuses on modernizing and extending data access to mainframes using Java on z/OS, leveraging the security, performance, scalability, and reliability of mainframes with the flexibility of modern development practices and tools. This role offers a unique opportunity to work with at a VC-backed startup company in the mainframe space, alongside experienced industry leaders with proven exit track record. You will collaborate with cross-functional teams to design, build, and optimize software solutions that bridge traditional mainframe systems with the hottest technologies today such as LLMs and AI-agents running on-premises and in the public cloud. Key Responsibilities • Design, develop, and maintain software solutions spanning mainframes and cloud using Java on z/OS, Python and TypeScript as well as related technologies., • Optimize performance and ensure reliability, scalability, and security in a high-volume enterprise environment., • Collaborate with architects, system engineers, and DevOps teams to implement automated CI/CD pipelines including both mainframes and cloud., • Write clean, efficient, and maintainable code following best practices and mainframe-specific constraints., • Conduct code reviews, testing, debugging, and performance tuning., • Stay current with emerging trends in mainframe modernization, AI applications, cloud computing and modern software development frameworks. Required Qualifications • Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)., • Experience in software development, with a strong background in Java programming., • Proven experience working on IBM z/OS, including familiarity with z/OS system services, z/OS UNIX and Java on z/OS., • Solid understanding of mainframe application concepts including JCL, ISPF, CICS, DB2, IMS, MQ, RACF, etc., • Familiarity with AI application development concepts and tools such as LLMs, MCP, A2A, LangChain, LlamaIndex, Hugging Face, etc., • Experience with VS Code, or similar development tools., • Familiarity with REST APIs, JSON, and microservices architectures., • Ability to work in a fast-paced environment, learn and adapt quickly., • Strong analytical, problem-solving, and debugging skills., • Excellent communication and collaboration abilities. Preferred Qualifications • Hands-on experience with installation and configuration of major z/OS subsystems such as DB2, IMS, CICS, MQ., • Understanding of IBM Z mainframe hardware including LPAR, MSU consumptions, zIIP engines, compression and encryption facilities., • Experience with running AI applications on z/OS., • Experience with building CI/CD pipelines on mainframes., • Familiarity of COBOL applications on z/OS. What we offer • Unique opportunity to work at the intersection of mainframe and AI computing, developing software that drives critical enterprise systems at the largest corporations in the world., • Working as part of a strong team in a fast paced, startup environment with the opportunity to make a big impact on the company’s technology and roadmap., • Continuous learning opportunities in various technologies including IBM Z mainframes, building AI applications and cloud computing., • A collaborative, innovative, and inclusive work environment.

As part of this fast paced dynamic team you will be responsible for recommending products and configurations for customer projects during the design phase. You will provide the critical link between the customers, development and sales team at all stages of the process, understanding customer needs through developing strong relationships, identify opportunities for sales and increase revenues. This position is a Remote UK Field Based role working with customers throughout the UK, therefore the Field Applications Engineer can be based from home anywhere in the UK. The UK Head Office is based in Buckinghamshire and the successful candidate will be required to visit site once every 6 weeks. This position will be working with Defence Prime contractors so you must be eligible for Security Clearance. Key skills / experience required for Field Application Engineer, Remote UK Field Based: • Significant technical background within a design or applications engineering or technical sales role, • Relevant product knowledge experience i.E. Connectors, Cables, E-Mech, Electronics etc., • Relevant industry experience within Defence, Aerospace or Mil Aero, • Ability to liaise with engineers and customers to design level, • Effective communication, presentation, organisational and negotiation skills, • Ideally qualified in an Electronics or related engineering discipline The client offers a fantastic basic salary and bonus scheme along with substantial benefits package, combined with exceptional career opportunities. To apply for Field Applications Engineer, Remote UK Field Based, please send your CV and covering to Brett Longden at , or for more information contact me on 01582 878841 / 07961 158773.

Previous customer service experience (financial services preferred). If you're passionate about customer service and have a background in mortgages, love problem-solving, and can thrive in a fast-paced environment, this role is for you. Be the first point of contact for customers across phone, email

An exciting opportunity has arisen in Birmingham for an existing store manager to lead a store for an international powerhouse of a brand. Join this business and you will be part of a premium retailer that has been making waves in the fashion industry for years with numerous awards, iconic moments and recognition for their quality and styling. This role will be truly rewarding.\n\nThey have a happy, productive team who understand exactly what needs to happen to make their stores a success. They deliver a personalised service to every customer, and they use their first-class product knowledge to ensure everyone has an experience they remember.\n\nAs store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend your time on the sales floor, setting the pace, driving commerciality, and inspiring the team to achieve their very best. \n\nIn return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £45,000 with an attractive benefits package which includes a generous discount, wellbeing programmes and ongoing rewards for your commitment and service.

An exciting opportunity has arisen in Birmingham for an existing store manager to lead a store for an international powerhouse of a brand. Join this business and you will be part of a premium retailer that has been making waves in the fashion industry for years with numerous awards, iconic moments and recognition for their quality and styling. This role will be truly rewarding.\n\nThey have a happy, productive team who understand exactly what needs to happen to make their stores a success. They deliver a personalised service to every customer, and they use their first-class product knowledge to ensure everyone has an experience they remember.\n\nAs store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend your time on the sales floor, setting the pace, driving commerciality, and inspiring the team to achieve their very best. \n\nIn return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £45,000 with an attractive benefits package which includes a generous discount, wellbeing programmes and ongoing rewards for your commitment and service.

Shape the Future of Digital Commerce. Lead with Insight. Deliver with Impact. Are you a strategic digital leader with a passion for creating exceptional online experiences? Do you combine commercial acumen with creativity and data-driven thinking? We’re looking for a Director of eCommerce to lead our digital commerce strategy, elevate our online customer journey, and deliver measurable growth across our business. This is a pivotal opportunity to take drive our eCommerce platform, develop high-performing teams, and define how our customers connect with us in a rapidly evolving digital world. If you’re driven by excellence and inspired by innovation, this is your chance to make a lasting impact. What You’ll Do • Drive Digital Growth - Drive our eCommerce performance. You’ll lead strategies to optimise conversion, average order value, and customer engagement—ensuring every interaction adds value and strengthens loyalty., • Champion the Customer Experience - From sign-in to order fulfilment, you’ll oversee the complete online journey, aligning pricing, promotions, and workflows to create a seamless, customer-centric experience., • Leverage Data and Insight - Use analytics, A/B testing, and performance tools to understand customer behaviour and uncover opportunities. You’ll turn insights into actionable strategies that enhance results across all key metrics., • Elevate Our Storefront and Content -Lead the digital merchandising and content strategy to ensure our products are presented clearly, attractively, and effectively. You’ll guide standards for naming, imagery, and navigation, ensuring consistency and alignment with our brand., • Advance Our Digital Platforms - Support our multi-phase migration to BigCommerce and manage integrations with ERP, CRM, and analytics systems. You’ll help build the roadmap for continued platform development, user experience enhancements, and technical evolution., • Streamline Operations -Manage the setup of new storefronts, order entry processes, and related operational systems. You’ll champion efficiency, accuracy, and continuous improvement throughout. What We’re Looking For • Minimum 7 years’ experience in eCommerce, with a strong record of driving digital growth and customer engagement, • Deep understanding of site merchandising, product content, search and checkout optimisation, • Experience with BigCommerce or similar platforms; knowledge of composable or headless commerce is advantageous, • Confident in using GA4 and analytics tools to inform strategy and decision-making, • Proven ability to work collaboratively across IT, marketing, operations, and leadership teams, • Strong grasp of emerging digital trends, including AI, personalisation, and customer experience innovation, • Excellent communicator, capable of presenting complex ideas with clarity and confidence, • Inclusive and inspiring people leader, with a proven ability to build, mentor, and develop high-performing teams Why Join Us At our heart, we believe digital is not simply a sales channel—it’s a vital part of how we connect, communicate, and grow with our customers. You’ll play a central role in shaping the digital future of our organisation and making a tangible impact on our success. Ready to Lead the Next Chapter of Our Digital Journey? If you’re ready to combine strategy, creativity, and leadership to redefine what’s possible in eCommerce, we’d love to hear from you.

Role: Business Development Regional Director Location: Birmingham Salary: Competitive Salary, Car Allowance & Benefits Package Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Business Development Regional Director, you will play a pivotal role in achieving our vision: • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers., • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential., • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way., • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers, • Consistent: We deliver dependable results, building trust with customers and colleagues., • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood., • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Business Development Regional Director, you will be at the forefront of our growth strategy. This is a high-profile, strategic role where you’ll identify new opportunities, build trusted relationships, and deliver bespoke solutions to an evolving client base. Key Responsibilities: • Lead and execute a regional business development strategy focused on expanding FirstPort’s presence., • Identify and secure new business opportunities with RMCs, RTMs, developers, and other stakeholders., • Confidently pitch and present tailored property management solutions that meet diverse client needs., • Conduct market research to anticipate trends, competitor activity, and emerging customer expectations., • Build and nurture long-term client relationships that support retention and future growth., • Attend industry networking events and represent FirstPort at key forums and meetings., • Work closely with the Head of Business Development and Regional Director to ensure alignment with wider company goals., • Collaborate with internal teams to ensure seamless client onboarding and exceptional service delivery., • Generate leads by leveraging an established network of property professionals., • Maintain a strong sales pipeline and contribute to strategic growth initiatives. Required Skills & Qualifications: • Minimum 5+ years of senior-level experience in residential property management (ideally TPI Level 3 or above)., • Proven success in business development and client acquisition, ideally within the property sector., • Strong knowledge of RMCs, RTMs, and developer needs and expectations., • Excellent communication, negotiation, and presentation skills., • Strategic mindset with strong commercial awareness and analytical skills., • Proficient in Microsoft Office and CRM systems. What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.

An exciting opportunity has arisen for a business, account or concession manager to lead a successful counter in Birmingham. In terms of challenge, stimulation and prospects this position has it all. Working within a positive, energising culture geared toward the achievement of excellence, you will find outstanding job satisfaction daily.\n\nThey have a happy, productive team who understand exactly what needs to happen to make their store a success. They deliver a personalised service to every customer, and they use their first-class product knowledge to ensure everyone has an experience they remember.\n\nAs business manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend your time on the sales floor, setting the pace, driving commerciality, and inspiring the team to achieve their very best.\n\nIn return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £35,000 with an attractive benefits package which includes a generous discount, wellbeing programmes and ongoing rewards for your commitment and service.\n

A dynamic and fast-growing women’s lifestyle retailer is seeking an inspirational assistant store manager to lead their new store to be based at the Bullring, Birmingham. This brand is passionate about empowering confidence through beautifully designed, high-quality products that celebrate individuality and femininity. With an immersive shopping experience and a loyal customer following, they go beyond retail — they create a feeling.\n\nAs assistant store manager, you’ll support the store manager to drive performance, driving commercial success while ensuring every customer enjoys an exceptional experience. You’ll lead from the front — motivating your team, achieving KPIs, and maintaining the highest operational and visual standards.\n\nKey responsibilities include:\n • Leading and developing a passionate in-store team to deliver exceptional service., • Driving sales performance through effective coaching and inspiring leadership., • Ensuring operational excellence and adherence to all health and safety standards., • Creating a positive, inclusive, and high-performing store culture.\nIf you’re currently an experienced a strong supervisot ready to step up, or an established assistant store manager seeking a new challenge within a premium brand environment, this could be your ideal next move.\n\nWhat’s on offer:\n, • Basic salary up to £34,000, • 30 days holiday (including bank holidays), • 25% in-store discount, plus exclusive offers from over 3,500 retailers, • Genuine opportunities for progression within a growing, empowering business\nIf you’re passionate about women’s fashion, customer experience, and people development, apply now to take the next step in your retail leadership career.\n

An exciting opportunity has arisen in Birmingham for an existing store manager to lead a store for an international powerhouse of a brand. Join this business and you will be part of a premium retailer that has been making waves in the fashion industry for years with numerous awards, iconic moments and recognition for their quality and styling. This role will be truly rewarding.\n\nThey have a happy, productive team who understand exactly what needs to happen to make their stores a success. They deliver a personalised service to every customer, and they use their first-class product knowledge to ensure everyone has an experience they remember.\n\nAs store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend your time on the sales floor, setting the pace, driving commerciality, and inspiring the team to achieve their very best. \n\nIn return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £45,000 with an attractive benefits package which includes a generous discount, wellbeing programmes and ongoing rewards for your commitment and service.

An exciting opportunity has arisen in Birmingham for an existing store manager to lead a store for an international powerhouse of a brand. Join this business and you will be part of a premium retailer that has been making waves in the fashion industry for years with numerous awards, iconic moments and recognition for their quality and styling. This role will be truly rewarding.\n\nThey have a happy, productive team who understand exactly what needs to happen to make their stores a success. They deliver a personalised service to every customer, and they use their first-class product knowledge to ensure everyone has an experience they remember.\n\nAs store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend your time on the sales floor, setting the pace, driving commerciality, and inspiring the team to achieve their very best. \n\nIn return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £45,000 with an attractive benefits package which includes a generous discount, wellbeing programmes and ongoing rewards for your commitment and service.

An exciting opportunity has arisen in Birmingham for an existing store manager to lead a store for an international powerhouse of a brand. Join this business and you will be part of a premium retailer that has been making waves in the fashion industry for years with numerous awards, iconic moments and recognition for their quality and styling. This role will be truly rewarding.\n\nThey have a happy, productive team who understand exactly what needs to happen to make their stores a success. They deliver a personalised service to every customer, and they use their first-class product knowledge to ensure everyone has an experience they remember.\n\nAs store manager you will be driven by maximising sales opportunities and prioritising your people and their wellbeing. You will spend your time on the sales floor, setting the pace, driving commerciality, and inspiring the team to achieve their very best. \n\nIn return your development and job satisfaction will be at the top of your line managers agenda. There is a dedicated training and development programme designed to maximise the potential of your talent and they are offering a salary up to £45,000 with an attractive benefits package which includes a generous discount, wellbeing programmes and ongoing rewards for your commitment and service.

eCommerce Executive – Head Office An exciting opportunity for a results-driven eCommerce Executive to join our Marketing team. You’ll take charge of our trading website, boost online performance, and help expand our product reach to drive sales and grow our customer base. The successful candidate will - • Have experience in working with eCommerce platforms such as Magento and Akeneo, • Understand SEO, paid marketing, and Google Analytics, using data and insights to drive traffic, maximise ROI, and improve conversion rates., • Be confident in using data to optimise spend in an analytical and data-driven approach with some knowledge or experience in drop-shipping and other growth opportunities., • Be self-motivated, organised and able to work independently with excellent customer service skills to effectively communicate with internal departments and customers., • Have an interest in sales and understanding the customer journey., • Spot opportunities to grow our online trading site while upholding our brand values and ensuring a seamless customer experience., • Ideally have 3-5 years of experience in eCommerce or digital marketing role with a proven track record of driving results. Key tasks will include: • Oversee daily eCommerce operations, ensuring smooth order processing for collections and deliveries., • Act as the central contact for all website activity - from customer queries and failed orders to fraud checks and account issues., • Drive traffic and sales through digital marketing initiatives, including SEO, email campaigns, Google Ads, and AI search tools., • Collaborate with the Commercial team to manage and enrich product data, identify drop-ship opportunities, and expand the online range, including dropshipping., • Optimise site performance - enhance UX, streamline checkout, and manage updates with our web development agency., • Implementing A/B testing and conversion rate optimisation strategies., • Create and refine content to boost SEO visibility and engagement., • Regular reporting on website traffic, sales, conversion rates, orders and customer journey., • Drive online growth and sales, using data insights and creative campaigns to boost traffic, conversion, and average order value., • Work closely with Marketing to launch and execute online campaigns., • Stay ahead of eCommerce trends to ensure our website remains competitive, customer-focused, and high-performing. Benefits • A competitive salary, • Company Profit Share Bonus (dependant on company performance), • Company pension scheme- Salary Sacrifice, • 23 days’ paid holiday + 8 paid Bank Holidays, increasing with length of service, • Life Assurance Scheme, • Health Cash Plan – Salary Sacrifice, • Company workwear/PPE provided, • Employee Assistance Programme About Us With over a century of experience in the construction industry, we’re proud to be one of the UK’s largest independent builders’ merchants. Our network of branches across the Midlands and South-East offer a wide range of building materials and expert advice to everyone from national housebuilders to local tradespeople and DIY enthusiasts. Whether it’s bricks and blocks, timber, landscaping supplies, or specialist products, we deliver with reliability and care. Our knowledgeable staff, responsive service and strong supply partnerships ensure our customers can depend on us to keep their projects moving forward. We have a deep-rooted commitment to our people and communities, and giving back is core to who we are. Each year we donate a portion of our profits to the EH Smith Charitable Trust, supporting local charities and not-for-profit organisations that make a real difference in the communities we serve. Our People At the heart of our business are our colleagues, and that’s why we champion a people-first culture that is caring, respectful and genuinely supportive. We prioritise our colleagues’ well-being and growth, fostering a culture where individuals feel valued, supported, and empowered to reach their full potential. We believe that learning never stops, and so we actively invest in the development of our colleagues, providing opportunities to grow and thrive in an inclusive, positive environment. Whether someone is just starting their journey with us or looking to take the next step, we provide the tools, encouragement, and opportunities to help them grow and thrive.

This is a full-time role working fixed shifts, Monday to Friday, and the hours of work are: - 2pm to 10:30pm Your Time at Work As a Team Leader you will have proven supervisory experience to manage a team, deliver excellent customer service, and achieve strong results. Great opportunity to wor

Choosing the perfect sofa is a big decision and that's why as a Deputy Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.

This is a hands-on role covering billing, collections, renewals, and customer service. Act as a main point of contact for billing and renewals queries. Previous experience in billing, credit control, or finance administration.

Ideally qualified within Electrical, Electronic or Mechanical Engineering, you will have previous experience as a field service or customer support engineer, ideally working with processing machinery but they are keen to speak to engineers with experience on a range of electro-mechanical equipment.

We are looking for an experienced and target driven.From customer bookings to completed installations we pride ourselves on delivering fantastic customer service and a right first time fit to drive revenue for the business.Anglian standard, providing an excellent experience for all Anglian customers

How you’ll power our business as a Cylinder Driver (Class 2). From Drivers to Technicians, Customer Experience experts to Site Managers, Engineers to Electricians, we come together as a team of experts, to do more for our customers. Flogas is powered by Drivers like you.

Building Control Administrator.Skills and experience required:.Act as first point of contact for enquiries via and phone and email including the management of electronic communication received in the teams shared mailbox and manage any incoming and outgoing post.Demonstrate friendly, customer centre

ABOUT US As the innovator in global cruise travel, ___ has been breaking the boundaries of traditional cruising for nearly 60 years. Most notably, the cruise line revolutionized the industry by offering guests the opportunity to design their ideal holiday on their preferred schedule with no assigned dining and entertainment times and no formal dress codes. Today, the company invites guests to 'Experience More at Sea' by providing them with more to see, more to do, more to enjoy, and more value on their holiday. Its fleet of 21 contemporary ships sail to over 400 of the world's most desirable destinations, including Great Stirrup Cay, the company's private island in the Bahamas and its resort destination Harvest Caye in Belize. Norwegian Cruise Line not only provides superior guest service from land to sea but also offers a wide variety of award-winning entertainment and dining options as well as a range of accommodations across the fleet, including solo-traveller staterooms, club balcony suites and The Haven by Norwegian®, the company's ship-within-a-ship concept. For additional information visit ___. Norwegian Cruise Line is a wholly owned subsidiary of Norwegian Cruise Line Holdings Ltd. To learn more, visit ___. BENEFITS • Pension Scheme, • Private Medical, • Development Opportunities, partnered with Dale Carnegie, • Sales Incentive Plan, • 6 weeks - paid sickness, • Discounted Cruise Programme, • 25 days paid holiday + 8 Bank Holidays JOB LOCATION AND LANGUAGE NEED This is a remote role based in the UK. Please note candidates applying for this role must be fluent in both written and spoken German & English for this role. BASIC PURPOSE This is a highly driven Sales and Customer Support role where you will be responsible for providing our Direct Guests and Travel Agent Partners with an exceptional standard of customer service, proactively securing bookings and maximising on all sales opportunities. You will service calls globally as part of the Follow the Sun initiative. POSITION RESPONSIBILITIES • You will receive and respond to inbound calls and emails, identifying customer requirements and matching the appropriate cruise with additional services., • You will secure sales through service, whilst meeting and exceeding targets set by your Team Leader around sales conversion, bookings and revenue generation., • Accountable for achieving set KPI’s around call handling, AHT, ASA, AUX code usage., • You will build and maintain relationships with all Trade Partners and Direct Guests., • Action fare quotations and bookings in accordance with company policies, using selling techniques to close the sale within the call., • Maintain product and brand knowledge to aid the close of a sale and any guest queries., • Responsible for securing and processing credit/debit card payment ensuring confidentiality and accuracy of all payment transactions., • Build rapport and be proactive within the call to prevent any need for a second call to the company., • Identify market and sales trends and feeding back to your Team Leader suggesting new initiatives to secure more sales., • Establish and maintain a good working relationship with other team members, guiding, advising and helping others where appropriate enhance service levels., • Consistently maintain high levels of professionalism that reflects a positive image of the product and the brand., • To complete any necessary administration duties accurately and timely., • To maintain departmental standards of dress code, office tidiness, time keeping and attendance, whether working in the office or remotely in a home office., • To comply with all relevant legal regulations to ensure customer confidentiality and contact requests are adhered to. EXPERIENCE • Experience of working in a Sales and Customer Service environment., • Previous experience of working within the travel/cruise industry or within a Contact Centre environment is desirable. COMPETENCIES / SKILLS • Knowledge of typical Contact Centre systems, CRM, Avaya, WFM, booking systems., • You will be a confident, outgoing and flexible individual with a positive attitude and enthusiastic approach, showing passion, interest and commitment., • Excellent communication skills, interpersonal and negotiating ability and the ability to use your own initiative and intuition will be required in the role., • A good level of computer literacy, a high level of attention to detail, plus strong organisational and time management skills, PC literacy in Windows, Outlook, MS Office and other associated applications., • Self-driven, results orientated with a positive dynamic approach. If you do not hear back from us within 10 working days of sending us your application, it means that unfortunately on this occasion, you have been unsuccessful.

The Company: • Innovative data-led platform focussing on employee safety and wellbeing across a range of major sectors., • Well-established, highly profitable and working with over 90 clients in the travel space., • Huge untapped market potential and now on an exciting growth journey! The Opportunity: Join this hugely successful business offering an innovative solution to a number of major sectors! The first dedicated hire of this nature, as they look to optimise their client strategy and build a more scalable operation in the coming years. The setup at the moment is certainly in need to optimisation and you will be key in helping drive that change! Work closely with the Account Lead and the Data Teams to provide 1st and 2nd line support as well as provide API integration assistance, and proactive customer enablement. Your overarching objective is to support with the delivery of ultimate client success from the platform, and to do this, you will apply all your technical expertise along-side a strong client facing manner! The Ideal Candidate: • 3+ years of experience in within a technical customer facing role, within a SaaS organisation., • Prior experience dealing with 1st and 2nd line support queries., • Prior experience in a small, start-up aligned business where processes, playbooks and ways of doing are still being formed., • Hands-on experience with REST APIs, integrations, and tools such as Postman., • Excellent customer communication skills (verbal and written), with the ability to explain technical topics to non-technical users., • Strong organizational skills and ability to juggle multiple client issues., • Customer-focused, proactive, and solution-oriented., • Experience in Fatigue Risk Management, Aviation, Transportation, Healthcare, or other safety-critical industries., • Familiarity with CRM/support software such as Zendesk, • Knowledge of authentication protocols (OAuth, API keys)., • A start-up experienced person who can self-motivate and work autonomously. The Package: • A base salary up to £55k., • 25 Days annual leave, plus bank holidays. ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. If you are looking to grow your career in this space, get in touch!

National Account Executive Location: UK wide - location flexible Salary: £30-35,000 + company car +benefits Are you ambitious, proactive, and ready to kickstart a career in account management? This is an exciting opportunity to join a growing national business in a role that mixes client relationship management, problem solving, and on-the-ground project support. We’re looking for a confident communicator with a desire to learn, a strong sense of initiative, and the flexibility to thrive in a fast-paced, ever-changing environment. If you are a graduate with a years relevant placement experience, or if you are seeking your second role after graduating with experience gained in sales, account management or national accounts this is a great next step role Clear progression path – we promote from within, with the chance to grow into a Key Account Manager role Close mentorship – work directly with the National Key Account Manager and get exposure to senior stakeholders Exciting, varied projects – from site surveys and problem-solving to client meetings and relationship building The role: Supporting the National Key Account Manager to manage a portfolio of major care and education clients (representing thousands of sites) Acting as the day-to-day contact for client queries, service issues, and updates Conducting site visits and surveys – taking measurements, photos, and videos to support new equipment installations and projects Liaising with internal service teams, suppliers, and customers to keep projects on track Gathering and analysing data, producing reports, and identifying opportunities for growth Attending regular review meetings with clients and occasionally stepping in to represent the team Being flexible to travel nationally (including overnight stays when needed) Clear progression path – we promote from within, with the chance to grow into a Key Account Manager role Close mentorship – work directly with the National Key Account Manager and get exposure to senior stakeholders Exciting, varied projects – from site surveys and problem-solving to client meetings and relationship building The person: Degree (or equivalent experience) – business, marketing, or technical fields a bonus Placement year or work experience in service, equipment, or FMCG industry is advantageous Experience in customer-facing roles, project coordination, or field-based service is desirable but not essential Previous experience in account management, national accounts or sales A strong communicator – comfortable speaking with everyone from kitchen staff to CEOs Adaptable & proactive – able to handle shifting priorities and unexpected challenges Commercially curious – interested in how businesses grow and keen to spot opportunities Resilient & professional – able to handle demanding situations with empathy and assertiveness Organised & data-friendly – confident with Excel and reporting (or keen to learn) Mobile & flexible – happy with frequent travel and occasional overnight stays What’s in It for You Our Client a growing, ambitious business with major national accounts and exciting expansion plans. You’ll have the chance to learn every aspect of account management – from service to new equipment projects – in a collaborative, supportive environment where no two days are the same. To apply please send your CV to or call 0115 870 0115 for more details

Youll be the face of our brand, showcasing our freshly baked goods, interacting with viewers, and driving sales in a fun and energetic way. Previous experience in live streaming, hosting, sales, or customer service is a plus.

Customer Sales Assistant - No Experience Required.Full-time equivalent - Immediate starts available - Birmingham.Our client is currently recruiting for Customer Sales Assistants, due to their recent expansion and high client demand.Dealing with all aspects of our client's sales, customer service and

Our team of Design Consultants will process the order and take payment so you can focus on offering great customer service. Some of our installers have experience in construction or trades such as joiners, carpenters, and window or kitchen fitters.