Customer experience jobs in Birmingham - Page 9Create job alerts

A leading provider of home improvement solutions is seeking an Office Administrator to ensure seamless operations and outstanding customer service.

A well-known food retailer located in Birmingham is seeking a Shop Manager to lead and motivate their team in delivering outstanding service. Ideal candidates have experience in customer service and supervisory roles in food-on-the-go or retail.

A leading manufacturer in bespoke joinery products seeks a Key Account Manager to enhance sales in the Merchant sector.The role involves developing existing accounts and securing new business opportunities while providing outstanding customer service.This position demands proven sales experience, st

A leading entertainment company is seeking an Assistant Manager to support the operations of a busy bowling center in Birmingham.The role involves coaching staff, ensuring high service standards, and enhancing customer experiences.Applicants should have management experience, ideally in the leisure

A leading equipment rental provider in Birmingham seeks a Hire Controller to enhance customer service.You will manage the customer journey, ensuring a best-in-class experience while maximizing upselling opportunities.The ideal candidate will have previous customer service experience and be comfortab

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following:.Assist customers with questions and recommendations.Manage sales transactions while working assigned cash register.Maintain

A leading UK hotel is seeking a Nights Guest Service Assistant to ensure smooth overnight operations and deliver memorable experiences for guests.You will build relationships, manage late arrivals, and provide food from the 24-hour menu.Ideal candidates will have customer service experience and stro

A leading energy solutions provider is seeking Service & Repair engineers in Birmingham.This role focuses on providing top-notch customer service and includes responsibilities like fault finding and ensuring same-day fixes.Candidates should have ACS qualifications and experience with various central

A leading crafts retailer is seeking a part-time Sales Team Associate in Birmingham.

Communicate essential travel details, documentation requirements, and agency guidelines. Passion for travel and creating positive client experiences. You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence�

A leading footwear and accessories brand in Birmingham seeks a retail associate to provide exceptional customer service and support sales.

The Customer Service Advisor will be accountable for reporting on customer complaints and customer satisfaction performance and managing the customer experience, dealing with any customer service issues that arise. Reporting to the Head of Customer Services and Operations Support, the role of Custom

A hospitality establishment in Dudley is seeking a Store Supervisor to lead shifts at their Starbucks location. Join a team that values leadership and operational excellence in delivering outstanding service.

A local vehicle service provider in Brownhills is seeking a full-time Sales & Customer Experience Specialist. This role involves managing customer inquiries, optimizing the customer journey, and ensuring satisfaction. Candidates should possess strong customer service and communication skills, along

The role involves delivering exceptional customer service, providing expert advice, and maintaining visual merchandising standards. Ideal candidates are passionate about retail, adaptable to busy environments, and able to build relationships with customers and team members.

Ideal candidates should have experience in retail and be customer-focused. A leading footwear retailer in Birmingham is looking for a Sales Team Member to provide an exceptional shopping experience.

A family-owned furniture company in Gravelly Hill seeks a Customer Experience Specialist to deliver personalized service and support customers in their design journey.

We are seeking dedicated Customer Experience Specialists passionate about enhancing the experience of business travelers. Experience in a customer‑facing role, such as retail or call centre. Performance‑driven with a strong customer‑first mentality by delivering high‑quality service to a ste

A well-known grocery retailer in Dudley is seeking an experienced Deputy Manager to enhance store performance and customer service.The role requires proven retail management experience, strong leadership skills, and the ability to thrive in a fast-paced environment.You will work closely with the Sto

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their prefer

As a Sales Assistant, you will support the sales team in achieving targets and ensuring a seamless customer experience. We are seeking a motivated and experienced Sales Assistant to join our sales team. Please submit your CV and cover letter through our online application form with the subject line

A community-focused financial institution is seeking a dynamic Branch Manager in Dudley to lead a high-performing team.You will inspire colleagues to deliver outstanding customer service, manage daily operations, and build long-term customer relationships.Ideal candidates will have a minimum of 5 GC

Experience with accounting and payment processes.Increased holiday entitlement with length of service.Main Duties and Responsibilities.Dealing with customers promptly and exceeding customer expectations both face to face and via the telephone.Ability to organise and prioritise work effectively to ac

This role involves leading a high-performing team and ensuring an exceptional customer experience.

A global fashion retailer is seeking an Assistant Manager in Birmingham to drive sales, enhance customer experience, and oversee daily operations.

A global retail company in Birmingham seeks an experienced Assistant Manager.This entry-level position involves overseeing daily store operations, driving sales, and fostering staff development.Ideal candidates possess a Bachelor's degree or supervisory experience in customer-facing roles, along wit

Previous experience as an IT Network Engineer or Telecoms/Broadband Engineer, especially in the retail and/or hospitality industry, would be highly desirable. Once you have completed your induction training, as a Field Service Engineer, you will be responsible for visiting customer sites to install,

A leading fitness organization in Inverness is seeking an Assistant Manager to support club operations and enhance service quality. The ideal candidate will have previous leadership experience in retail or fitness, a passion for customer care, and strong organizational skills.

A relationship-focused bank in Birmingham is looking for a Corporate Banking Manager to oversee corporate customer relationships, drive business development, and ensure excellent service. The ideal candidate will have strong experience in corporate relationship management and business development, a

A leading manufacturing company in Birmingham seeks a Sales Support Administrator to enhance services for the external sales team.This role requires a background in manufacturing or engineering, alongside experience using SAP for order processing.The successful candidate will manage customer enquiri

You will be at the forefront of customer interactions, going above and beyond to provide customers with exceptional service and by understanding what products and services are suited to their needs. While prior experience in finance or banking is not always required, experience in handling customer

A leading IT service provider in the United Kingdom is looking for a Customer Relations Manager to manage customer accounts, develop relationships, and ensure the delivery of IT solutions.This full-time, permanent role requires experience in field service or IT implementation, particularly in hospit

A passion for delivering excellent customer service; hands-on field engineering and customer support experience is beneficial. On-site, field-based role supporting a diverse range of customers across hardware, software, and infrastructure. Provide deskside support for devices (laptops, PCs, printers

The employer is a small sized organisation operating within marketing, but pride themselves on service delivery and customer satisfaction. A successful Account Manager should have:. Proven experience in account management or a related role within ideally marketing.

A leading cosmetics brand is seeking a Full-time Counter Manager in Birmingham.

A Luxury Hotel Front Desk Supervisor is responsible for overseeing the front desk operations to ensure that guests receive the highest level of service. Proven experience in a front desk or customer service role, preferably in a luxury hotel. This role is crucial to maintaining a luxurious, seamless

A leading engineering-led company in Walsall is seeking a permanent Sales Account Manager to grow B2B customer accounts.The role emphasizes relationship-building and developing solutions to meet customer needs rather than high-volume calling.Ideal candidates will have experience in sales within manu

This is an excellent opportunity for a graduate looking to start a career in customer service, operations, or service coordination within a fast-growing organisation. Previous customer service or call-handling experience is beneficial but not essential. Experience Our High-quality Translation & Inte

A leading retail service provider based in Monkspath is seeking a Customer Delivery Installer.You will be responsible for delivering and installing various home products while ensuring the highest level of customer service.Required skills include a Manual C1 UK driving license and experience in a cu

A leading property management agency in Birmingham is seeking a Senior Property Manager to oversee their portfolio.The role demands a minimum of 2 years’ experience in property management and excellent customer service skills.The ideal candidate will handle landlord communication, negotiate tenanc

An iconic retail brand in Birmingham is looking for a part-time Keyholder.This role involves delivering exceptional customer service while supporting the sales team and Store Management.Ideal candidates should have experience in retail, strong customer service skills, and the ability to manage a tea

Experience in leading call centre teams. You must have proven "management of managers" and experience in leading call centre teams. Lead and manage customer service operations, including overseeing call centre teams.

A successful FMCG company in Birmingham is seeking a Sales Administrator to join their vibrant sales team. The ideal candidate should have experience in customer service and sales, ensuring a high level of customer satisfaction. Responsibilities include handling enquiries, processing sales orders, a

Jewellery Quarter Bullion - Bullion Trader. About Jewellery Quarter Bullion. At Jewellery Quarter Bullion, our mission is to create an accessible, simple, and enjoyable customer experience across all of our brands and websites.

Should have a solutions-based sales approach along with exceptional customer service skills. Are you an experienced Sales Manager and have skills and experience within the Construction or the Passive Fire sector?. Field sales position, targeting the residential and commercial sectors.

Previous experience as a Service Advisor Aftersales. Excellent customer service and communication skills. Previous experience as a Service Advisor Aftersales role within the motor trade (preferred).

A global snacks company is seeking a Senior Customer Marketing Manager to set strategic direction across UK channels.You will manage a team and be responsible for driving growth with key accounts.Candidates should have significant experience in FMCG customer marketing and strong leadership skills.Th

Guest Service Associate/Cashier - Alltown. Guest Service Associate/Cashier - Gulf Express - 3rd Shift. We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.