Customer service team lead jobs in Cambridge - Page 2Create job alerts

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

A leading payment solutions provider in London is seeking an Engineering Team Lead to guide a cross-functional squad within the CustomerApps team. Ideal candidates will have strong software engineering backgrounds, experience in leading teams, and a passion for customer-centric solutions. This role

A leading home improvement retailer in England is seeking a motivated team member to enhance customer service and team performance. Ideal candidates will have a passion for teamwork and customer interaction, with opportunities for professional growth and a competitive benefits package, including bon

A leading recruitment agency is seeking a motivated Customer Sales Team Leader to oversee a team delivering exceptional customer experiences while driving sales. Based in Norwich with hybrid working arrangements, you will lead and coach your team, ensuring efficient service delivery and adherence to

A leading retail organization in the UK is seeking a Team Leader for its Waitrose shops. Applicants should possess good leadership abilities and experience in customer-facing roles. Join our team to help create a positive shopping experience and foster loyalty among our customers.

In this full-time role, you will lead a team of three Customer Service Representatives and ensure efficient service across various channels. A dynamic service provider in the UK seeks a Customer Support Supervisor for their Gloucester office.

A leading home improvement retailer in Greater London is seeking a Trading Team Manager to lead their team in delivering exceptional customer service and driving sales. Join a diverse team passionate about facilitating a great shopping experience for customers. You will manage stock, conduct sales r

A leading retail company in Greater London is seeking a Store Supervisor to lead a team in providing exceptional customer service and maintaining store standards. Join a team that's committed to both employee development and customer excellence. The ideal candidate will have supervisory experience i

The ideal candidate will lead a technical team, ensuring high-quality repair services that meet contractual SLAs and KPIs. A growing communications technology company is looking for a Repairs Centre Manager to oversee daily operations at its Cambridge Service Centre.

Candidates should possess a strong passion for food and customer service, alongside substantial experience in a similar role. A hospitality company in London seeks a Deputy General Manager to oversee catering operations and ensure exceptional service standards. You will recruit, train, and support y

A popular UK bakery chain is looking for Team Members to provide friendly service and ensure cleanliness in their shops. Join a team that values fun and support among colleagues, ensuring every team member feels welcome and valued.

You will motivate your team and drive sales while ensuring excellent customer service. A leading DIY retail company in Greater London is looking for an experienced store manager.

You will ensure deliveries are managed properly and maintain high standards of customer service. A major retail brand is recruiting a Retail Supervisor in East Midlands to oversee daily operations and support a team. The position offers a full-time contract and opportunities for career progression w

A leading network service provider based in Worcestershire is seeking a Technical Team Leader to manage a team of Network Support Engineers. In this full-time role, key responsibilities include ensuring efficient delivery of technical support services and maintaining high customer satisfaction level

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

The ideal candidate will have a background in leadership and customer service as well as expertise in managed services. This role involves ensuring the team delivers high-quality services while meeting departmental goals. A dynamic technology solutions provider in the East Midlands is seeking a Serv

A new chic bar in Greater London is seeking a Floor Manager to ensure exceptional customer service and manage the dining experience. Candidates should have experience in high-quality dining environments, strong leadership and communication skills, and the ability to multitask effectively. This full-

A leading retail company in Newry is searching for a Team Member (Stock) to ensure stock is efficiently processed and beautifully presented. You’ll be responsible for accurately managing stock, maintaining store organization, and delivering excellent customer service. Candidates should be team-ori

A leading property services company in Greater London is seeking a Property Manager Team Lead to oversee a team of property managers. The ideal candidate will ensure properties meet legal obligations and provide outstanding customer service. Key responsibilities include managing team performance, dr

A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. You will work closely with various departments to resolve customer issues and enhance support processes. This remote-first position requires excellent communicati

A leading self-storage company in Greater London is seeking a Store Manager to oversee store operations and lead a motivated team. You will be responsible for driving sales, maintaining high customer service standards, and creating a positive work environment. The ideal candidate has strong leadersh

A leading consulting firm in Greater London is seeking a CX Transformation Consultant/Senior Consultant to focus on service transformation for clients. Working at the firm promotes a positive and collaborative culture where you can significantly impact client services and customer experiences. This

A leading leisure company in Greater London is looking for a hospitality team leader to enhance the service quality in their bar/restaurant. The role requires previous supervisory experience in a busy bar, alongside a customer-focused attitude and the ability to effectively manage a team.

This role involves leading the entire Aftersales Team, overseeing service, parts, and workshop operations, while ensuring targets are met. A leading automotive recruitment agency is seeking an Aftersales Manager to join their team in the Wimbledon area.

A leading hospitality service provider in the United Kingdom is seeking a General Manager to lead a dedicated team in delivering exceptional customer experiences. Ideal candidates will possess strong leadership, customer service skills, and financial acumen.

A leading retail company in the United Kingdom seeks a Retail Supervisor to lead the team and ensure exceptional customer service. Responsibilities include managing store standards, guiding customers, and supporting team dynamics. The ideal candidate will have supervisory experience, excellent leade

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. This home-based role requires expertise in

The ideal candidate has previously led a high‑performing technical support team in a high growth SaaS environment, excels in cross‑functional communication, and brings a proactive approach to improving customer experience, tooling, workflows, and team capability. Team Lead, Customer Support - EM

The ideal candidate will have a background in retail supervision or senior sales assistance, with a strong emphasis on team leadership and customer service. A leading retail company is looking for a Supervisor to lead a team of Sales Consultants at their White City store. In this role, you will mana

A leading retail company in Greater London is seeking a skilled Assistant Manager to guide a team towards achieving sales and KPI targets. The role involves supporting the Store Manager, analyzing sales data, and creating a positive team culture.

A leading catering company in Greater London is looking for a Hospitality Team Leader to ensure exceptional customer experiences at events and meetings. Responsibilities include providing high-standard hospitality service, setting up meeting rooms, and liaising with clients.

A leading energy company in Greater London is seeking a Customer Relationship Team Lead to lead a high-performing team focused on delivering exceptional customer service. The role involves coaching team members, managing complex customer issues, and adapting to business needs in a hybrid working env

A leading retail company in the UK is seeking a Store Manager to lead a team and enhance customer experiences. Responsibilities include driving sales, managing budgets, and ensuring a healthy workplace for both customers and staff. Candidates should have relevant management experience, a passion for

A leading technology firm in Greater London is seeking an Engineering Team Lead to lead a cross-functional team in their CustomerApps division. This hands-on role involves mentoring engineers, ensuring delivery of customer-facing features, and upholding engineering standards. NET, and a passion for

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

Ideal candidates will excel in team management, customer care, and innovative retail practices. You will oversee daily operations, manage stock, and deliver exceptional customer service. This role is vital in helping support lifesaving missions, as every sale contributes to keeping emergency service

An established industry player in automotive services is seeking a Workshop Manager to lead a dynamic team dedicated to exceptional customer service. You will be responsible for managing a talented team, ensuring compliance with health and safety standards, and exceeding customer expectations. With

A retail company in Greater London is seeking an Assistant Manager to support the Manager in driving sales and ensuring excellent customer service. The ideal candidate will have proven supervisory experience, strong communication and leadership skills, and a customer-focused approach. This role invo

The role focuses on providing leadership and management support for the customer appointment booking process, leading a team of Customer Agents, and improving performance metrics. A leading company in customer management is seeking a Customer Team Assistant Manager on a 12-month fixed-term contract

The successful candidate will possess strong leadership and customer service skills, ensuring adherence to food and hygiene regulations.

A family-run garden centre in Greater London is seeking part-time Garden Centre Team Members to enhance customer experience. In this role, you will operate tills, assist customers, and maintain store presentation, requiring good communication and teamwork. Join this growing company to contribute you

The ideal candidate has leadership experience, a passion for customer service, and an understanding of fine meats and cheeses. Responsibilities include co-managing the deli department's sales and budgets, supervising the team, and providing excellent customer service.

The role focuses on delivering excellent customer service while managing relationships with stakeholders and ensuring service performance. A connectivity solutions provider in Greater London is seeking an experienced Service Delivery Manager (Defence) to join their team. Ideal candidates should have

Responsibilities include leading a team, ensuring excellent food service, and meeting financial targets. A leading hospitality provider in London seeks a passionate General Manager. Ideal candidates should possess strong leadership skills and experience in food hygiene.

You will be responsible for leading the team, managing daily operations, and ensuring high service standards while fostering a welcoming environment. A leading food service company in the UK is looking for a Coffee House Manager at Heatherwood Hospital. Ideal candidates thrive in fast-paced settings

The successful candidate will manage the workshop, allocating work and ensuring high customer satisfaction, while supervising the team of Vehicle Technicians. A leading automotive recruitment agency is seeking a Workshop Controller in the Kidderminster area. A solid background in a similar position

Ideal for those looking to contribute to a customer-focused team in a dynamic environment. A family-run garden centre in the UK is seeking part-time Team Members for cleaning duties.