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Please note that we are open to candidates at both the Customer Success Specialist, Manager, & Senior Manager levels. The Customer Success Manager will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships within the buyside space, wh

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account

A health-tech company based in the UK is seeking a proactive Customer Success Manager to enhance client experience through our voice technology solutions. The ideal candidate should be customer-focused, detail-oriented, and able to thrive in a fast-paced environment. The role includes managing custo

Experience managing technical teams or managers within a customer-facing post-sales environment. Customer Success | Post-sales | DevOps | DevSecOps | CI/CD | Cloud Infrastructure | Strategic Accounts | Enterprise Software | SaaS | Technical Leadership. This leadership role will see you overseeing Cu

As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Customer Success Manager to drive sales performance, own high‑value client relationships, and help more students achieve life‑changing academic outcomes. Please apply by sending your CV along with a s

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

Lead Client Relationship Manager (Customer Success–focused). Lead Client Relationship Manager (Customer Success–focused). Paid training in automation and customer success tools.

A leading SaaS recruitment company in York seeks a Customer Success Manager to manage valuable client relationships worth £600k ARR. The ideal candidate has over 2 years of experience in B2B SaaS Customer Success and a proven track record in a start-up environment.

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries. Customer Success Manager - Implementation (Talent Pool). We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully

Customer Success Manager - Health Tech. Profitable, scaling, and investing heavily in product and automation, they’re now hiring a Customer Success Manager to drive engagement at scale. This is modern Customer Success - digital first, insight‑led, and built around impact, not endless calls.

A leading digital credential platform is hiring a Customer Success Manager to manage client relationships for their growing mid-market segment. Ideal candidates will have 3-5 years of experience in customer success, strong analytical and relationship-building skills, and the ability to drive client

A cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the entire customer lifecycle, ensuring adoption and retention. Candidates should have over 7 years of experience in customer success or account management, with strong analytical and communication skill

Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution. Develop and execute tailored customer success plans, driving product adoption, customer satisfaction, and value realisation. Are you a Customer S

Customer Success Manager, United Kingdom. Customers, Customers, Customers. Customer Success Manager, EMEA.

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. You’ll work closely with other teams across the business to share feedback from customers, and to influence the product roadmap based on what customers are telling us they need. Cus

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

A leading regulatory intelligence firm in Greater London is seeking a Customer Success Manager to enhance client experiences within the gambling and payments industry. The role demands exceptional communication skills and experience in a customer-facing position. You will build strong relationships,

You have proven experience in providing consistently first‑class customer service to customers, remaining calm and measured even when dealing with demanding individuals. The Operations team is responsible for the on‑boarding and implementation of our technology across new customers, as well as e

Customer Success Manager, Startups. Serve as a key advisor to a broad range of customers across different industries, roles.

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

Customer Success Manager at Insurtech Insights. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated, and extremely driven people? If so, you might be our next Customer Suc

A dynamic AI solutions company in Greater London is seeking a Customer Success Manager to ensure clients derive maximum value post-sale. Ideal candidates will have 3+ years in customer success within a tech environment and communicate effectively in English, French, and Italian.

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each customer is facing, and how Attensi’s product suite can maximize impact for them. As part of continuing to develop our successful UK operations and fuel our growth, we are s

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in B2B customer success (1–2 years depending on company type). Team player – success doesn’t happen in a vacuum; everyone must rally around shared goals.

This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. Experience in customer success. Demonstrated ability to increase customer satisfaction.

A leading provider in the sports industry is seeking a Customer Success Manager to manage relationships with top-tier clients including publishers and broadcasters. Ideal candidates will have at least 7 years of experience in a customer success role, excellent communication skills, and a strong unde

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day‑to‑day customer engagement, account hygiene, and internal alignment are executed with excellence. Sign in to set job alerts for “Customer Success Manager” roles. This role is ideal for someone highl

A leading technology company in the UK is looking for a Customer Success Manager to build strong client relationships and ensure the effective delivery of services.

A modern HR platform company in Greater London seeks an experienced Customer Success Manager to manage a portfolio of enterprise accounts. This role involves developing customer success plans, leading executive reviews, and driving platform adoption. The ideal candidate will have 3-5 years in Custom

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

High-ownership opportunity to help shape and build the Customer Success function from the ground up at an early-stage company. Experience in Customer Success or Account Management handling complex B2B SaaS products, ideally within regulated sectors. This high-ownership role involves defining success

A leading cybersecurity firm in London is seeking a Customer Success Manager to serve as the primary point of contact for corporate clients using managed services. The successful candidate will build customer relationships, support service delivery, and enhance client satisfaction.

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

A legal technology provider is seeking a Customer Success Manager to act as a trusted advisor, focusing on onboarding, relationship building, and driving adoption of their solutions. The position offers flexible working arrangements and a focus on personal and professional growth, aiming to enhance

Customer Success Manager (CSM) to join us. Experience in Clinical Applications, Customer Success and/or Sales within healthcare, ideally with exposure to medical imaging or health tech solutions. Own the success of your portfolio of customers, ensuring they realise measurable clinical, operational a

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day‑to‑day support that enables our customers to operate and grow. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new wa

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

We are looking for a technically adept Customer Success Manager to bolster our team and ensure the robust health, dependability, and progressive advancement of our platform ecosystem. You have a strong understanding of SaaS platforms and the ability to troubleshoot customer issues.

Work with key internal stakeholders to ensure we are meeting the customer expectations and driving customer outcomes. Attend customer meetings both ad‑hoc and as part of regular governance cadence, support developing the customer relationship, completing transactional and event based activities. A

Helping build the customer success team. Ideally, you’ll have experience in customer success for a software product. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product imp

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expa

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. With your proactive problem-solving, clear communication, and passion for customer success, you’ll help our customers achieve tangible re

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ197158Customer Success Manager (CSM)**OverviewThomson Reuter

As our first UK-based Customer Success Manager, your focus will be to ensure customer success with FoodOp while helping us build a market-leading position in the UK. We are looking for a Customer Success Manager (CSM) to be part of our market-entry team in the UK. As a Customer Success Manager, you