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Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
Verity Healthcare Limited Job description Domiciliary Care Worker - Door-to-Door required Required to start ASAP Salary/Contract Full-Time Contract - 40-45 hours per week Part-time contract - 20-25 hours per week Hourly Pay- £11.55- £11.85 ABOUT US: Verity Healthcare Limited is a domiciliary care company operating, with trained care workers who attend to the needs of our service users in their own homes. We work with Local Authorities, NHS, CCGS, private hospitals, and private clients. We provide a wide range of care services, to help our clients maintain their independence in their homes. Verity Healthcare Limited is looking for passionate and caring healthcare assistants to join our enthusiastic team of domiciliary carers. We are recruiting care assistants who have the right values – kindness, accountability, excellence, and passion and exhibit a positive attitude in providing quality care and support for the less able individuals. You must be willing to develop yourself and your skills. To provide personal care and support to Clients with a wide range of needs, illnesses, and disabilities from door to door To assist Clients with toileting, continence management, and personal hygiene To assist Clients in getting up in the morning and going to bed at night. To assist Clients with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment To maintain detailed accurate records concerning care and medication support given and tasks undertaken To prepare food and drink for the Client, being aware of the Client’s choice likes/dislikes, nutritional needs, and cultural requirements To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management To observe all health & safety rules and take reasonable care to promote the health and safety of self and others and raise any concerns to the Field Care Supervisor. Any other duties requested by Senior Management, which are within the scope of the post. PLEASE NOTE: We provide care for people from all backgrounds, and we are looking for passionate carers who can demonstrate the highest quality of care to ensure our service users are always treated with nothing but the best. We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability, or sexuality. This work involves working with vulnerable people so background checks are conducted to ensure only the right people are working for us. We OFFER Paid Training and CPD Consistent Rota/ Guaranteed Hours Referral bonus (for referring a friend) Great opportunity for progression Generous pension scheme Bicycle scheme Employee assistance program Mentoring/Coaching for excellence and many more Please apply today. Job Types: Full-time, Part-time, Permanent Job Types: Full-time, Part-time, Permanent Part-time hours: 20-25 per week Salary: £11.55 - £11.85 per hour Why Join Us? Supportive and friendly working environment. Opportunities for professional development and career progression. Comprehensive training and induction program. Competitive salary and benefits package. Employee well-being and assistance programs. How to Apply: We would love to hear from you if you are passionate about providing high-quality care and meet the above requirements. Please submit your CV and a cover letter detailing your suitability for the role Verity Healthcare is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Commitment to Safer Recruitment: Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. As part of our safer recruitment process, all successful applicants will be subject to a thorough vetting process, including: Enhanced Disclosure and Barring Service (DBS) check. Verification of qualifications and experience. Comprehensive reference checks, including a recent employer reference. Right to work in the UK verification
The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.
Job Summary: The Business Development Manager (BDM) for a construction company is responsible for identifying and securing new business opportunities, building strong client relationships, and contributing to the overall growth of the company. This role requires deep knowledge of the construction industry, an ability to spot emerging trends, and a strong track record in acquiring new projects. The BDM will play a key role in driving revenue through bidding on new construction projects, managing client relationships, and collaborating with project management teams to ensure the company’s services meet market needs. Key Responsibilities: Market Research & Strategy Development: Conduct market research to identify new business opportunities within the construction industry, including public and private sector projects. Stay up-to-date on trends in construction, including technology, regulations, and industry best practices. Develop and implement business strategies to target potential clients, including developers, government agencies, and private sector organizations. Lead Generation & Prospecting: Identify and prospect potential clients in the construction sector, including real estate developers, government bodies, architects, and engineers. Generate leads through various channels, such as industry events, networking, referrals, and online platforms. Build a solid pipeline of future projects through aggressive business development tactics. Client Relationship Management: Establish and maintain strong relationships with key decision-makers, including architects, contractors, project managers, and developers. Understand client needs and develop customized proposals that align with their vision and budget. Ensure the smooth communication of project requirements between clients and internal teams throughout the bidding and construction phases. Proposal Development & Tender Submissions: Lead the preparation and submission of competitive bids and proposals for new construction projects. Collaborate with estimators, project managers, and other internal stakeholders to prepare accurate and compelling proposals. Negotiate terms and conditions with clients to finalize contracts and secure project awards. Project Tracking & Reporting: Monitor ongoing projects and their profitability, providing feedback and support to the project management team to ensure deadlines and budgets are met. Regularly report on business development activities, lead conversion rates, and sales achievements to senior management. Ensure the company’s goals are met by maintaining and tracking sales targets and pipeline performance. Industry Networking & Partnerships: Represent the company at industry events, conferences, and trade shows to increase visibility and establish new business connections. Build strategic partnerships with other construction firms, subcontractors, and industry professionals to enhance the company’s service offerings and expand market reach. Collaboration with Internal Teams: Work closely with project managers, engineers, and estimators to ensure alignment on project scope, timelines, and budgets. Provide market insights and client feedback to assist in refining company offerings and improving overall service quality. Required Skills & Qualifications: Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or a related field. Minimum of 5 years of experience in business development, sales, or project management within the construction industry. Proven track record of securing new business and achieving sales targets in construction. Strong knowledge of construction processes, bidding, and project management. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple clients and projects simultaneously. Familiarity with construction software, CRM tools, and Microsoft Office Suite. Preferred Qualifications: Knowledge of local, state, and federal construction regulations and permitting processes. Established network of contacts within the construction industry, including developers, general contractors, and subcontractors. Experience with public and private sector projects, including government contracts and commercial developments. Familiarity with cost estimation software and project management tools. Working Conditions: Full-time position with occasional travel to client sites, construction sites, and meetings. Office-based, with the possibility of remote work depending on company policy. Flexibility in working hours, with occasional evening or weekend work depending on project deadlines or events.
Start in April 2025 What do we offer for this role? *Up £13.50 per hour including service charge. Starting at £12.50 include service charge Rapid progression in pay and job role for the right candidate *Pension and 28 days holiday *Birthday off guarantee,£100 to spend in our restaurants *Staff meals and Staff discounts. Your Responsibility: As part of the team, you will report directly to management and will be a key member of the front of house team. This will mean helping to set up and get the restaurant ready for opening and once opened, you will be integral to the successful running of day-day service and help closing. *At least one year previous experience in hospitality and be able to work in the fast moving environment. *Excellent customer interaction and looking to provide great service, also to be confident in taking orders and dealing with the public generally. *Multitask role between Bar & Waiting, experience in cash handling, PDQ payments & EPOS till system (Training will be given). *The right candidate should have a warm, nurturing, calm & patient personality, and should be excited to work in a creative, fast-paced, fluid and flexible environment. *Fluent in English, Chinese, Vietnamese, Korean or Japanese speakers are a plus. About us: With two restaurants in the London, located in Soho and Elephant & Castle, we are a growing Asian restaurant brand, offering unique Cantonese/Chinese fusion dishes which set us apart from other Asian restaurants.
A small, well-established automotive business has a permanent Full-Time vacancy available for a time-served experienced Automotive Technician looking to join its friendly team in Bedford. Candidates must be able to work on their own initiative within the workshop. In addition to being competent in routine fault finding, general repairs and servicing, candidates must be familiar with diagnostic software and test equipment to diagnose and repair faults in engine management systems, ABS lighting and air-bags. Experience of using the Bosch ESI[tronic] software would be an advantage. Bosch trained Technicians would also be at an advantage. Applicants must have a full clean driving licence. Salary negotiable. Full time hours are Monday to Friday 8:30 to 5:30 with overtime Saturday 9:00 to 1:00. We will also consider applications from trainees if you have a genuine interest or qualification in the automotive industry.
Caretaker/Skilled Handyperson sought, for private family estate between Bath and Bradford-on-Avon, to join a happy team of highly motivated and skilled gardeners and an experienced housekeeper. The gardens are undergoing a complete redesign and building works in the house are also in progress, primarily managed by the owner. Organising and overseeing builders and contractors for the house will be an important part of the role. Additional duties to include: Responsibility for Fire Safety and Security. Maintenance and mending jobs in the house. Basic plumbing and electrical work. Painting. Hanging pictures. Assisting the housekeeper with heavy lifting, changing light bulbs etc. Taking out the bins. Submitting meter readings. Topping up the firewood. Organising boiler servicing, gutter cleaning etc. Sorting out post and deliveries. Cleaning the cars. Organising MOT and vehicle servicing. Occasional driving and airport drop offs. Cleaning the barbecues. Pressure washing garden paths and steps. Pressure washing garden machinery. Willingness to assist with leaf blowing and mowing may be required. The successful candidate must be trustworthy, conscientious and skilled, with initiative and high standard of work, and be proactive in taking responsibility for general maintenance of a large period house. Organisation and good communication are essential, and the ability to work collaboratively with the owners and the garden team to ensure the smooth running, upkeep and future development of the estate. Training provided where necessary. A driving licence is required. Monday-Friday. Weekend work is not normally required but a willingness to be flexible on this is appreciated. Full time and part time considered. 25 days holiday + bank holidays. Competitive salary depending on skills and experience. Closing date for applications: Monday 31st March inclusive.
We are looking for an experienced** Freelance Social Media** Manager to elevate our online presence and drive engagement across multiple platforms. This role is ideal for a freelancer or agency with a strong background in hospitality, food, and beverage marketing, who can craft compelling content and implement effective social media strategies. Key Responsibilities: - Develop & Execute Strategy: Create a dynamic social media strategy aligned with our brand identity and business goals. - Content Creation: Produce high-quality, engaging content (visual and written) tailored to each platform, showcasing our food, beverages, and hospitality experience. - Community Management: Grow and manage our social media presence, engaging with followers and maintaining a consistent brand voice. - Performance Tracking: Analyse social media metrics, generate reports, and provide insights for continuous improvement. - Industry Trends: Stay updated on food, beverage, and hospitality trends, leveraging them to enhance our content strategy. Requirements: - Proven experience managing social media for hospitality, food, or beverage brands preferred. - Strong content creation skills, including graphic design, video editing, and copywriting. - Proficiency in social media management tools and analytics platforms. - Ability to work independently and develop a strategic approach to social media growth. Offer & Application: We are open to proposals within the budget range of £1,000 – £1,500, depending on the scope of services offered. If you’re interested, please submit: ✔ Your proposal outlining your approach ✔ Portfolio showcasing relevant work ✔ A brief strategy outline tailored to our brand Due to JobToday limits - we can not provide our HR email until we begin chatting. We look forward to hearing from you :) TBP
Receptionist required for a property management company deal with incoming calls and some emails. Post in and out. Ensuring stock of stationery, cleaning materials and kitchen requirements. Ensuring photocopiers maintained. Taking messages and passing on. Letting in visitors. Assistance with general admin to assist the office summary as a receptionist/administrative assistant, you will be the first point of contact for our organization, responsible for managing front desk operations and providing administrative support. Reporting to the office manager, your core skills in computer proficiency, phone etiquette, and organizational abilities will ensure smooth daily operations. Your premium office experience will enhance your effectiveness in handling various tasks, while relevant skills in microsoft office and data entry will contribute to efficient office management. Join our team to play a vital role in creating a welcoming environment and supporting our organizational goals. Qualifications previous administrative experience in an office setting required excellent phone etiquette and communication skills well-organized with strong organizational abilities job types: full-time, permanent pay: £23,310.00-£24,573.00 per year benefits: casual dress company pension schedule: monday to friday 9am-6pm no weekends education: gcse or equivalent (preferred) experience: customer service: 1 year (preferred) administrative experience: 1 year (preferred) language: english (required) work location: in person
Church Administrator (Registered Religious Charity) Harvesters International Christian Centre Contract Type: Full-time, Part-time, Hybrid Location: London Do you have previous experience as a church administrator or in any administrator role? Are you a highly organised, proactive leader with a passion for operational excellence? Do you thrive in team collaboration, strategic planning, and ensuring smooth day-to-day church operations? If so, we’re looking for you to join our team as a Church Administrator at Harvesters International Christian Centre, a registered religious charity. This role is hybrid, but you will be required to travel to the church every Sunday and designated locations at least once a week. Advance notice will always be given. This role requires a high level of professionalism, discretion, and integrity, as the Church Administrator will handle sensitive information, leadership discussions, and church records. The ideal candidate will demonstrate sound judgment and a commitment to maintaining confidentiality while supporting the church’s mission. Key Responsibilities Church Operations & Team Coordination • Support the church’s vision by coordinating administrative and operational activities. • Develop roadmaps and strategies to help church teams achieve their goals. • Regularly engage with ministry leaders to monitor progress and ensure accountability. • Review performance and resolve productivity issues while maintaining processes and systems. • Ensure all tasks and projects adhere to stipulated timelines, escalating concerns to leadership when necessary. Reporting & Documentation • Prepare and submit weekly reports to the Senior Pastor. • Develop and maintain reporting templates to track ministry activities and church goals. • Ensure reports are accurate, reviewed, and properly archived for easy access Project Management • Lead key church projects, assign responsibilities, and ensure timely execution. • Support the smooth operation of the church’s administrative functions. • Assist ministry leaders with project planning and evaluation when needed. Administrative & Leadership Support • Provide administrative assistance to the Senior Pastor and leadership team. • Manage official church documents, policies, and reports. • Maintain church calendars and schedule meetings as agreed with leadership. • Take minutes at leadership and church meetings and distribute them appropriately. • Serve as the first point of contact for general inquiries, directing correspondence accordingly. • Oversee office equipment maintenance and church inventory (contracts, receipts, forms, etc.). • Assist in preparing training materials for church courses and events. Leadership & Compliance • Provide administrative leadership to support the church’s vision and strategic goals. • Ensure compliance with church policies and best practices for charity governance. Who We’re Looking For We’re seeking a self-motivated, detail-oriented individual with strong organisational and leadership skills. You should be comfortable managing multiple priorities, collaborating with diverse teams, and ensuring smooth church operations. Due to the nature of this role within a Christian church, you are required to be a practising Christian with a strong personal relationship with Jesus Christ.
Job Title: Sales Executive Location: 163 City Road, London, England, EC1V 1NR Job Type: Full-time, On-site About Us TANG TECHNOLOGY CONSULTANCY LTD is a consulting company that provides smart home consulting services and marketing services. The company's mission is: Committed to providing clients with professional and efficient smart home solutions and innovative marketing strategies, helping businesses enhance their market competitiveness and achieve sustainable growth.. We are currently seeking a dynamic and results-driven Sales Executive to join our growing team. This role offers an exciting opportunity to drive business growth, build strong client relationships, and contribute to the success of our consultancy services. Role Overview As a Sales Executive, you will be responsible for identifying new business opportunities, developing client relationships, and driving revenue growth. You will work closely with internal teams to create strategic business plans and expand our market presence. Key Responsibilities: · Identify and develop new business opportunities through market research, networking, and lead generation. · Build and maintain strong client relationships, understanding their needs and offering tailored consultancy solutions. · Develop and implement sales strategies to increase revenue and expand our client base. · Conduct market analysis to identify trends, competitors, and potential areas for growth. · Collaborate with internal teams to develop proposals and presentations for prospective clients. · Manage the full sales cycle, from initial contact to contract negotiation and closing deals. · Represent the company at industry events, conferences, and networking functions. · Maintain accurate records of leads, sales activities, and client interactions using CRM tools. Candidate Requirements: · Previous experience in business development, sales, or client relationship management (preferably in consultancy or professional services). · Degree in Business, Marketing, or a related field is preferred but not mandatory. · Strong communication and negotiation skills, with the ability to engage and influence clients. · Proven ability to develop and execute sales strategies that drive revenue growth. · Excellent market research and analytical skills to identify business opportunities. · Highly self-motivated, goal-oriented, and capable of working independently. · Proficiency in Microsoft Office and CRM software. Salary & Benefits: Salary: £38,000 - £45,000 per year Benefits: · Performance-based bonus structure · Company-sponsored events and networking opportunities · Pension scheme · Convenient transport links Work Schedule: · Monday to Friday · Holiday entitlement · Occasional weekend availability as required Additional Perks: · Performance-based incentives · Career growth opportunities within the company
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
Following its very successful launch 2 months ago, "Babbo" in St. John's Wood is now looking for a super star Restaurant Supervisor to join our beautiful neighbourhood Italian restaurant: We are in need for a Restaurant Supervisor who will be a part of our FOH management team therefore an all-rounder junior manager is what we are looking for. The ideal candidate will, first and foremost, have a very guest-oriented approach and be floor-based while being expected to have experience in basics of hospitality management such as opening/closing the restaurant, cashing up, daily/weekly reporting, stock take, ordering restaurant supplies, training junior team members, H&S/Food Safety/ Fire Safety/General Compliance etc. As we are in the process of successfully launching and establishing the Babbo brand with new openings on horizon in the near future, the early joiners who prove themselves indispensable to the operation will have endless growth opportunities in a very healthy and family-like working environment. If you are a hungry and passionate hospitality professional who enjoys being a part of a high-performing team and wants to continuously learn and grow, please get in touch immediately. Looking forward to hearing from you!
GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager. DAILY R E S P O N S I B I L I T I E S o Check the handover from the previous day o Open and close reception following the checklist o Check the day’s book and ensure the tables are set accordingly o Ensure the guest profiles are up to date o Update client’s profiles after each service (anything out of the ordinary to be communicated to Management team and chef) o Write service reports o Take the guests to their allocated table, pull the table and the chairs, present the menus o Ensure the reception area is clean and tidy at all times and stocked with all required stationary o Assist the floor staff with the table relays if needed o Be aware of any special requests, allergies, etc… o Prepare the pre-service briefing o Deal with all incoming enquiries by phone and email in a timely manner o Distribute the service sheets and update the management team on any profiles, particular requests, allergies, birthdays, etc… o Assist the cloakroom attendant when necessary o Handle all guest details with care and protect all personal data o Cover shifts at the reservations office if required
Duties and Responsibilities: - Develop, implement, and manage social media strategies across various platforms including Facebook, Twitter, Instagram, and LinkedIn. - Create engaging content tailored to each platform that aligns with the brand's voice and objectives. - Monitor social media channels for trends, customer feedback, and engagement opportunities. - Analyse performance metrics to assess the effectiveness of campaigns and adjust strategies accordingly. - Manage online communities by responding to comments, messages, and inquiries in a timely manner. - Stay updated on industry trends and emerging technologies to keep the brand at the forefront of social media marketing. - Coordinate public relations efforts to enhance brand reputation and visibility. Skills/Qualifications - Proven experience in social media management and public relations is essential. - Strong understanding of various social media platforms and their respective audiences. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work independently as well as collaboratively within a team environment. - Proficiency in using social media management tools and analytics software. - Creative mindset with the ability to generate innovative ideas for content creation. - Strong organisational skills with the ability to manage multiple projects simultaneously. .
Job Summary As a Electrical Store Manager, you will play a crucial role in managing the Electrical Store by overseeing daily operations and ensuring that it runs smoothly and efficiently. Duties - To undertake works in connection with issuing of stores materials and the maintenance of stock condition and availability, liaising with Procurement department for stock requests, tracking order progress and receiving/distribution of goods within our small stores located in Perivale - Development and maintaining of records relating to goods in and out - Accurately and timely recording returns of materials - Development and maintaining of records relating to plant and equipment in and out in-line with the company’s policies and procedures and Legal requirements (eg; inspection records and PUWER registers) - Distribution of PPE and maintenance of PPE register - Inputting and maintenance of job sheets, recording materials issued to specific jobs to allow the procurement department to develop accurate reports - To develop a working understanding of Health and Safety requirements to ensure the correct procedures are followed in all practices especially relating to the correct issuing of adequate PPE for plant/equipment distributed through the stores - To ensure all stock records are kept accurate and live at all times on our company bespoke software - To carry out deliveries and collections of materials when required, to and from EWC sites and EWC suppliers - Ensuring that Company H.S Policies are adhered to - Recording goods inwards/outwards - Ensure checks to verify stock levels for re-ordering are accurate and appropriate - To check delivery of goods into the Perivale stores. Ensure that goods are checked off in an accurate and timely manner and check for damage and quantity, then advising the relevant member of the team of the delivery received - Follow-up for items on back order to ensure delivery is fulfilled and duplicates are not ordered. - Update computer systems to record accurate stock levels - Manage and supervise any additional staff required to work within stores - Complete regular stock checks and inventory – Daily mini stock take and quarterly full stock take - Management of good house-keeping in the stores and surrounding areas - Maintenance of the Waste Management System including collating of returned Waste Transfer Notes and carrying out checks to ensure correct completion of the notes - Develop an understanding of Environmental responsibilities relating to Waste Management, segregation of Waste and correct disposal methods required to meet legislative requirements - To be available from 6.30 am and to lock/unlock store and yard as and when required - To participate in the continuous improvement of service delivery ensuring that policies and procedures comply with legislation and regulatory requirements - To respect the need for confidentiality, when processing personal/customer data - Assisting the procurement department with admin duties - Other such duties as may be required from time to time SKILLS QUALIFICATIONS AND KNOWLEDGE - Experience of managing stock levels, maintaining information on reorder levels and quantities. (E) - Experience in the production of stock control reports for senior managers and auditors. (E) - Experience and understanding of how to analyse and review stock loss trends with subsequent investigations and suggestions that would lead to prevention of stock loss in the first instance. (E) - Experience of running a waste management system, including the requirements of Waste Transfer Notes. (E) - Some experience in carrying out Portable Electrical Testing (PAT). (D) - Excellent planning and organisational skills. - Ability to maintain accurate records and use a range of digital packages (Microsoft 365 or similar) (E) - Good technical knowledge and understand of the Mechanical, Electrical and Domestic components (E) - Ability to conduct stock audits - Ability to maintain accurate records and use a range of digital packages to communicate strategic and operational information. (E) - Excellent planning and organisational skills. (E) - Have a strong attention to detail with high levels of accuracy. (E) - Experience in an electrical goods store is required. General retail experience alone may not be sufficient for this role.
Restaurant Receptionist required Monday to Friday for our family run restaurant and bar in London EC4. We are looking for someone to fit into our team and work alongside the managers, assisting in the smooth running of the business. General reception duties to include using our Opentable System, administrative tasks, taking care of customers and assisting in all areas of the restaurant. Experience in a similar position would be advantageous. Hours to be Monday to Friday approx 9 – 5, (two of these days working until 7.00pm normally Tuesday and Thursday). Salary will be in the region of £35,000 pa including tronc dependent on experience. Please note this will be paid as hourly pay of £12.00 plus an hourly pay of tronc at approx £5.00 per hour. Monthly pay. Pension 28 days holiday Meal on duty
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job. 1. Team Management - Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. - Assign tasks, set schedules, and ensure adequate staffing during peak hours. - Train new employees on store policies, procedures, and customer service standards. - Monitor employee performance and provide feedback or coaching as needed. - Foster a positive and productive work environment. 2. Customer Service - Ensure customers receive prompt, friendly, and efficient service. - Address customer complaints, inquiries, and issues in a professional manner. - Monitor customer feedback and implement improvements to enhance the shopping experience. - Maintain a clean, organized, and welcoming store environment. 3. Inventory Management - Oversee stock levels and ensure shelves are well-stocked and organized. - Coordinate with suppliers and vendors for timely delivery of groceries. - Conduct regular inventory checks to prevent overstocking or stockouts. - Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. - Implement inventory control systems to track stock accurately. 4. Store Operations - Ensure the store operates efficiently and complies with company policies and procedures. - Oversee the opening and closing procedures of the store. - Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. - Maintain store cleanliness, including aisles, checkout areas, and storage spaces. - Ensure compliance with health and safety regulations (e.g., food safety standards. 5. Sales and Promotions - Implement promotional campaigns and ensure displays are attractive and well-stocked. - Monitor the effectiveness of promotions and provide feedback to management. - Upsell products and encourage customers to take advantage of deals. - Analyze sales data to identify trends and opportunities for growth. 6. Quality Control - Inspect incoming goods to ensure they meet quality and freshness standards. - Remove expired or damaged products from shelves promptly. - Ensure proper storage of perishable and non-perishable items to maintain quality. 7. Financial Management - Monitor daily sales and cash flow. - Prepare and submit sales reports to management. - Identify opportunities to reduce costs and improve profitability. - Manage budgets for staffing, inventory, and store operations. 8. Health and Safety Compliance - Ensure the store complies with food safety regulations and hygiene standards. - Train staff on proper handling and storage of groceries. - Conduct regular safety inspections and address potential hazards. - Maintain proper documentation for health and safety audits. 9. Vendor and Supplier Coordination - Build and maintain strong relationships with suppliers and vendors. - Negotiate pricing and terms to ensure cost-effectiveness. - Resolve any issues related to deliveries, quality, or pricing. 10. Problem-Solving - Address operational challenges, such as equipment malfunctions or staffing shortages. - Handle customer complaints and resolve conflicts effectively. - Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions 11. Reporting and Analysis - Generate reports on sales, inventory levels, and customer feedback. - Analyze data to identify trends, inefficiencies, and areas for improvement. - Provide recommendations to management for optimizing store performance. 12. Communication and Collaboration - Act as a liaison between staff and upper management. - Communicate store goals, policies, and updates to the team. - Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. Key Skills and Qualities - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Attention to detail and organizational skills. - Knowledge of grocery products, inventory management, and food safety standards. - Ability to work in a fast-paced environment and handle multiple tasks. - Customer-focused mindset with a problem-solving attitude.
A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.
Job Title: Graduate Recruitment Consultant Location: EC3 - LONDON Salary: £26K - £32K + commission/bonus structure Company Overview: We are a dynamic, fast-paced recruitment agency specializing in connecting top talent with leading companies across various industries. We are seeking a highly motivated, results-driven Graduate Recruitment Consultant to join our growing team. This is a fantastic opportunity for a recent graduate with strong sales experience to kick-start their career in recruitment with excellent training, development, and earning potential. Job Description: As a Graduate Recruitment Consultant, you will play a pivotal role in identifying and recruiting top graduate talent for a wide range of clients across various sectors. You will be responsible for building strong relationships with both clients and candidates, ensuring the recruitment process runs smoothly, and driving the success of the recruitment team. Key Responsibilities: Candidate Sourcing: Identify and engage with potential graduate candidates through various channels, including job boards, social media, networking events, and university career fairs. Client Management: Build and maintain relationships with clients to understand their recruitment needs and ensure a high level of customer satisfaction. Recruitment Process: Manage the end-to-end recruitment process, including writing job descriptions, screening CVs, conducting interviews, and presenting suitable candidates to clients. Negotiation: Assist in negotiating salaries and contracts between clients and candidates. Market Research: Stay up-to-date with industry trends and salary benchmarks to provide valuable insights to clients and candidates. Sales: Promote and sell recruitment services to potential clients, identifying new business opportunities and growing the company's client base. Networking: Build a network of graduate candidates and hiring managers through proactive networking and relationship-building efforts. Key Skills & Qualifications: Degree Educated: A recent graduate (or equivalent) in any discipline. Demonstrable Results: Ability to showcase sales revenue generated during previous sales roles, highlighting your capability to drive business success. Communication Skills: Strong verbal and written communication skills with the ability to build rapport and trust with clients and candidates. Sales-Oriented: A passion for sales, target-driven with the ability to work towards and achieve personal and team goals. Organizational Skills: Strong time management and organizational skills, with the ability to handle multiple tasks and priorities. Problem-Solving: A proactive approach to overcoming challenges and finding solutions. Team Player: Ability to work well in a team environment, collaborating effectively with colleagues and clients. Resilience: A positive, can-do attitude with a strong work ethic and the ability to thrive in a fast-paced environment. Benefits: Competitive salary and uncapped commission structure. Extensive training and development programs. Clear career progression opportunities. Fun and supportive team culture. Quarterly incentives, rewards, and team-building activities. Pension scheme, healthcare benefits, and other perks. Access to industry-leading recruitment tools and technology.
• Annual pay up to £29000 (£31000 from 31st March) • Profit-based bonus • Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked) • Christmas and New Year closed • Extra day of holiday for your birthday - 29 days in total • Full time - 40 hours contracted • Wagestream financial support (withdraw money before pay day) • Symbio - health & wellbeing support (GP, counsellor, physiotherapist) • Free healthy food on every shift, generous in-store discounts • New starter training plan • Career development opportunities available • Apply now; start immediately We are currently looking for a high-standard, food, and guest service-focused Assistant Manager to join our fast-paced healthy eating food business. Our mission is to serve “healthy and delicious food, made fresh, with love”; preparing every ingredient and meal with care and passion! If you are a person looking to grow, with a new challenge or a development opportunity, this position is perfect for you!
Key Responsibilities: Platform Operations & Optimization: Support the operation of our real estate resource platform, ensuring seamless user experience, troubleshooting issues, and enhancing platform functionality. Cross-functional Collaboration: Coordinate with marketing and IT teams to improve platform usability, address client needs, and contribute to product development. Market Data Analysis: Analyze real estate market data, trends, and customer feedback to generate insights that drive strategic decision-making and business growth. Business Strategy Development: Work closely with the management team to formulate and implement new business strategies based on data-driven insights. Process Improvement: Identify areas for operational improvements and implement best practices to enhance efficiency and business performance. Client Relationship Management: Build and maintain strong relationships with clients, providing support and guidance in utilizing our platform to maximize their real estate operations. Qualifications & Skills: Bachelor's or Master's degree in Business Administration, Finance, Marketing, Data Analytics, or a related field. Experience in business development, client relationship management, or strategic consulting, preferably in real estate or technology sectors. Strong analytical skills, with the ability to interpret market trends and translate data insights into actionable strategies. Proficiency in data analysis tools and CRM software, as well as Microsoft Office (Excel, PowerPoint, Word). Ability to manage and optimize platform operations, with experience in SaaS or online platforms being an advantage. Excellent communication and problem-solving skills, with a proactive and results-driven approach. Fluency in English and Mandarin (preferred) to effectively support a diverse client base.
New Bar in Central London requires a supervisor Must have sufficient cocktail and wine knowledge. Fine wine knowledge ideal. WSET preferred Create authentic, custom guest experiences through a high level of attention and service. Opening and closing of the venue Cash up Responsible for staff management Ordering and receiving wine. General maintenance and cleanliness of the venue Qualifications: 2+ years bar experience preferred Very good knowledge in wine Positive attitude Experience managing employees Job Type: Permanent
4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.
Property management company based in South East London, East Dulwich looking for an experienced maintenance/handy person to carry out property repairs/maintenance. Duties include (but not limited to); Changing and repairing locks General plumbing repairs Painting and decorating General Carpentry Electric repairs - sockets, lights, extractor fans The role would also include booking, cancellation procedures and Room/property spot checks. The candidate should be local to SE22 as they would be required to attend emergency call outs - out of office hours, flexibility in the evenings and weekends is necessary. It is essential the candidate has a clean UK driving license. Immediate start. You will be required to work Monday - Friday from 10.00am - 5.30 pm Job Type: Full-time Salary: £12 to £14/hour
About Us: Asus Energy is a startup provider on solar energy solutions, dedicated to helping homeowners and businesses reduce their energy costs while promoting sustainable living. We specialize in high-quality solar panel installations, battery storage, and energy efficiency solutions. Job Summary: We are seeking a motivated and results-driven Solar Sales Representative to join our dynamic team. The ideal candidate will be responsible for generating leads, educating customers on the benefits of solar energy, and closing sales. This role is perfect for individuals passionate about renewable energy and eager to grow in a fast-paced industry. Key Responsibilities: Identify and generate leads through various channels, including referrals, cold calling, door-to-door sales, and networking. Educate potential customers on the benefits of solar energy and how it can reduce electricity costs. Conduct site evaluations and assess customers’ energy needs. Prepare and present customized solar solutions tailored to each client's property and budget. Manage the entire sales cycle, from initial contact to closing the deal. Collaborate with the installation team to ensure seamless project execution. Stay up-to-date with industry trends, government incentives, and financing options. Meet or exceed monthly and quarterly sales targets. Qualifications & Skills: Sales Experience: 1-3 years of experience in sales, preferably in solar, real estate, home improvement, or related industries. Communication Skills: Strong ability to engage, persuade, and build relationships with potential clients. Self-Motivated & Goal-Oriented: A proactive attitude with a drive to succeed. Technical Understanding: Basic knowledge of solar energy systems Problem-Solving Skills: Ability to address customer concerns and provide customized solutions. Valid Driver’s License: Reliable transportation for in-person client visits . Why Join Us? Competitive Compensation: Base salary + Uncapped commission opportunities. Growth Opportunities: Career advancement in the rapidly growing renewable energy industry and as a startup, management opportunities will arise quickly Impactful Work: Help homeowners and businesses save money while promoting a greener planet.
Salary: Negotiable based on experience Office based - Hemel Hempstead location Job Type – Permanent Promise Promo, a well-established supplier of promotional products, is looking for an enthusiastic and motivated Sales Executive / Account Manager, on a permanent basis, based in our Hemel Hempstead office. Commission here is uncapped, so the sky is the limit! This role will involve looking after an existing client base, with the view to generate revenue from these accounts, and to win new business from customers you obtain yourself. This is a fantastic opportunity for the right candidate to further their career with an exciting, fast-paced and expanding company. Someone with a positive attitude that can work using their own initiative and that has the drive and determination to succeed in this role, is key. We are looking for someone who has sales experience and who is a self-starter, to hit the ground running. You will obtain and win new business through various channels, including telephone, email, social media, and face-to-face meetings. Creating and nurturing relationships, with the aim of becoming a full Account Manager. Key Responsibilities: Account Management of an existing client base Identifying and exploring new opportunities, seeking to win new business Building rapport to ensure longevity of business relationships Preparing quotes for clients and ensuring their requirements are met Liaising with suppliers to ensure all information provided to clients is accurate and correct Following up on client quotes to maximise sales opportunities Providing a high level of customer service – at all times Covering other Sales Managers on annual leave Assisting with general duties in the office - if required Required Skills: Sales/Account Management experience Strong customer service and communication skills Excellent numeracy and literacy skills Eager to achieve, enthusiasm and drive Positive, polite, and friendly manner Self-motivated, multi-tasking and hard working A team player, but with the ability to work on own initiative Experience with Microsoft packages (Outlook, Word, Excel) and with previous CRM systems is advantageous Previous experience in a similar role preferred, but not essential
I am looking for a PA/Administrator with experience in UK Local authority housing solutions and homelessness in a social care sector. Key Responsibilities ; Administrative Support: •Manage emails, draft letters, handle documentation. •Calendar & Task Management: Schedule meetings, set reminders, and keep Trello tasks updated. •Client & Referral Follow-Ups: Track housing benefit applications, chase responses, and liaise with councils. •Staff Coordination: Assist with team scheduling, send updates, and manage support worker visits. General Office Tasks: Organize files, update records, and handle incoming inquiries. Requirements ✅ Experience in admin or PA support (preferably in housing, social care, or property management). ✅ Strong organizational skills – Ability to track multiple tasks and ensure deadlines are met. ✅ Excellent communication – Professional email and phone etiquette. ✅ Familiarity with Trello, Google Drive, and Microsoft Office. ✅ Ability to work independently and proactively handle tasks with minimal supervision. Preferred but Not Essential Knowledge of Housing Benefit applications and local authority processes. • Experience working in supported accommodation or social care. UK-based candidates preferred due to familiarity with housing policies.
Property Manager – GH Property Hub Ltd GH Property Hub is looking for a self-motivated and ambitious Property Manager to join our growing team. In this role, you will receive full training to bring in new business, helping you develop essential skills in sales and property management. Additionally, you will be trained to become an Inventory Clerk, earning extra income per report—another great incentive to maximize your earnings. This is not just a job; it's a career opportunity. The more business you bring in, the more you earn. How far you go depends on your drive and ambition. While this is a junior role, we are looking for someone who sees a long-term future in property management. If you prove yourself during the six-month probation period, you will receive a promotion, salary increase, and higher commission rates. We want someone ready to make their mark in the business, with the ambition to grow into a senior management role within the firm. Key Responsibilities: - Receive training to generate new business opportunities. - Act as the primary point of contact for tenant queries. - Ensure timely collection of rent and payments. - Oversee daily property operations, ensuring efficiency and compliance. - Coordinate maintenance, repairs, and inspections to maintain property standards. - Manage administrative tasks, including updating property records and lease documentation. - Respond promptly to emergencies and resolve urgent issues. - Foster strong tenant relationships and provide excellent customer service. - Negotiate and review costs to maximize efficiency. - Maintain communication with directors, escalating issues when necessary. - Receive training as an Inventory Clerk and earn extra income per report. Requirements: - Keen to learn new knowledge of property management and relevant legislation. - Become Familiar with property management software - Excellent organisational and time-management skills. - Ability to work independently and manage multiple tasks effectively. - Strong communication and problem-solving skills. - A proactive, self-motivated attitude with great attention to detail. - Experience in residential property management/lettings is preferred, but candidates with a strong customer service background and a passion for property will also be considered. What We Offer: - Salary: £12,000 per annum. - Commission: 10% on both sales and lettings. - Additional Earnings: Paid per inventory report completed. - Career Growth: After 6-month probation, promotion, salary increase, and higher commission rates. Long-term opportunity to grow into a senior management role. Working Hours: - Monday to Friday: 9 AM – 5 PM - Saturday: 10 AM – 3 PM If you are ambitious, hardworking, and eager to build a future in property management and Property sales, we want to hear from you! Apply today and start your journey with GH Property Hub.
Wedding & Events Coordinator – Ponden Mill Weddings Ltd Location: West Yorkshire (near Haworth) Ponden Mill Weddings Ltd is a well-established wedding venue set in the heart of West Yorkshire, near the picturesque village of Haworth. Housed in a beautifully restored 1791 cotton mill, surrounded by stunning countryside and nestled alongside a river, Ponden Mill offers breath-taking outdoor spaces for couples to enjoy on their special day. We are owner-managers dedicated to growing our business, and as part of this expansion, we are seeking an experienced and innovative Wedding & Events Coordinator. We are looking for someone who shares our passion for creating seamless, unforgettable wedding experiences—not just on the big day, but throughout the entire planning journey. About the Role As a Wedding & Events Coordinator, you will play a crucial role in ensuring that each couple’s experience with us is positive, proactive, and stress-free. From the initial enquiry to the final moments of their wedding day, you will be the primary point of contact, offering support, guidance, and expertise. Key Responsibilities - Client Relations & Bookings: - Responding to enquiries from our website and external advertising platforms (Hitched, UK Bride, Bridebook, etc.). - Maintaining and updating these platforms with fresh content and photographs. - Scheduling and conducting venue viewings, securing bookings, and guiding couples through the planning process. Event Planning & Coordination: - Managing all communications with couples, including timelines, planning calls, emails, and diary management. - Organising open days and other events such as supper clubs. - Overseeing wedding day setup and coordination, ensuring smooth execution by liaising with suppliers, registrars, and staff. - Creating and distributing staff rotas for wedding days. - Collaborating with the kitchen team to coordinate catering requirements and wedding day timelines. - Managing bar stock and ensuring drinks service aligns with the agreed schedule (e.g., reception drinks, toasts). Sales & Business Growth: - Utilising upselling techniques to enhance wedding packages and increase revenue in line with agreed KPIs. - Working towards realistic sales targets as part of our business growth plan, with generous commission incentives for meeting goals. - Collaborating with the business owners to continuously review and improve all aspects of our services. What We’re Looking For: - Previous experience in wedding/ event coordination. - Strong organisational and time-management skills. - Excellent communication and customer service abilities. - A proactive and detail-oriented approach to event planning. - Ability to work independently as well as part of a team. - Confidence in managing multiple events and liaising with vendors and suppliers. - Sales experience with a focus on meeting targets and upselling. - Flexibility to work evenings and weekends as required for weddings and events. What We Offer: - Competitive salary with a generous commission structure. - The opportunity to work in a truly unique and picturesque venue. - A dynamic and supportive team environment - The chance to play a key role in an exciting phase of business growth. If you’re passionate about creating unforgettable wedding experiences and want to be part of a growing business, we’d love to hear from you! To Apply: Please send your CV and a cover letter outlining your experience and why you’d be a great fit for Ponden Mill Weddings Ltd.
ABOUT US Ancient + Brave is a mission driven wellness brand, founded in 2018 by Kate Prince who saw a gap in the market for sustainable products which support women’s health and wellness. From the start Kate wanted the company to be unique, creating innovative formulas with targeted health benefits. The elements of daily ritual and ancestral health are integral to the brand. As a B-Corp, Ancient + Brave meets the highest standards of social and environmental Impact. In June 2024 we have been named 5th in The Sunday Times 100 fastest-growing private companies - our brand has developed an incredible following and following investment from Piper, is ready to scale in the UK and internationally. Want to be a part of a team that’s shaping the future of health and wellbeing? We'd love to have you! THE ROLE Working closely with the Warehouse Supervisor, this is an exciting new role for a Warehouse Operative to support the general operations of the warehouse, as we undergo warehouse expansion this year. With keen attention to detail, you will carry out the daily warehousing activities, organising and maintaining inventory and the storage area across our warehouse and overflow unit. You will be responsible for the movement of stock and ensuring accurate recording of goods in/out via an IMS (Inventory Management System). This role will report to the Unit Manager. Responsibilities include: - Efficiently organise and maintain inventory in the main warehouse. - Ensure shipment and inventory transaction accuracy. - Movement of stock between units. - Accurately record goods in and out of the main and overflow warehouse. - Process goods in and goods out - reporting and helping to resolve issues. - Support warehouse efficiencies. - Maintain regulatory compliance standards. ** WHO YOU ARE** To be successful in this role, you will need the following skills / knowledge / experience: - Proven work experience as a Warehouse Operative. - Hands-on commitment to getting the job done. - Excellent communication and interpersonal skills. - Strong organisational and time management skills. - Previous use of inventory management system. Further, to truly thrive at Ancient + Brave you will need to embody the spirit of our brand and align with our company culture. You are: - Highly self-motivated with an ability to take initiative and run with it. - Solution focused with a positive ‘can-do’ attitude and a strong work ethic. - A collaborative team player who also excels in independent settings - Exceptional communicator, able to convey information clearly and concisely - Able and willing to work in fast paced scale-up environments that are often full of ambiguity - an ability to effectively prioritise will be key. - Passionate about doing greater good and the future we’re building - we expect our team to be supporting our B-Corp and ESG goals while being proactive and mindful in suggesting ideas for the business to improve its practices.
Job Responsibilities As a Sales Executive, you’ll drive revenue growth by building relationships, managing accounts, and closing deals. Key responsibilities include: Identifying new sales opportunities through lead generation, cold calling, and networking. Conducting product or service presentations tailored to the needs of clients and prospective customers. Negotiating contracts and agreements, ensuring mutual satisfaction and alignment with company goals. Overseeing a portfolio of existing accounts, strengthening client relationships, and identifying upselling opportunities. Collaborating with internal teams, including marketing and customer support, to ensure a seamless client experience. Meeting and exceeding sales quotas, tracking progress using CRM software, and generating regular performance reports. Staying informed about industry trends, competitors, and emerging market opportunities to maintain a competitive edge. Representing the company at industry events, conferences, and trade shows to enhance brand visibility and generate leads.
NOTE - Short-term six month contract initially, with potential to make permanent. We are looking for a confident and motivated Outbound Sales Representative to join our team. In this role, you will be reaching out to garages to introduce and offer our services. Initially on a short-term six month contract with specific responsibility for working directly with the Managing Director on launching a new project. Your goal is to build relationships, explain the benefits of our solutions, and generate sales. If you enjoy speaking with people, have a persuasive nature, and thrive in a target-driven environment, we want to hear from you! Key Responsibilities · Make outbound calls to garages to promote our services. · Identify customer needs and offer tailored solutions. · Build and maintain strong relationships with garage owners and managers. · Overcome objections and close deals effectively. · Keep accurate records of calls, conversations and sales. · Meet and exceed sales targets. Requirements · A knowledge of vehicle mechanics and/or an interest in cars would be advantageous. You will have previous experience of communicating with customers and suppliers over the telephone. You will possess key skills in building a trusting rapport with suppliers via the telephone. You will be confident talking to customers and suppliers in a professional manner on the telephone. You will have good IT skills and be happy to support with administration duties. You will be a self-starter, speedy worker, organised and someone who takes pride in what they do.
The main objective of the Key Account Manager is to act as a bridge between the Customer and Crystal staff and suppliers including ground and Management. The Account Manager will maintain and expand relationships with important clients and will work closely with various business departments in order to maintain and further develop the relationships with the key accounts. The Account Manager will be responsible for the achievement of KPI’s for the operations field team and work strategically with the SMT to execute the delivery of profitable contracts. Duties and Responsibilities Account Management: The Account Manager will be tasked primarily with managing and maintaining the key client accounts. You will be responsible for assessing, clarifying, and validating the customer needs on an ongoing basis, maintaining high customer satisfaction ratings that are up to the business’s standards. In this position, the Account Manager leads solution development for the identified improvement areas, coordinating involvement of any relevant business personnel. In conjunction with senior management, the Account Manager will also take part in the strategic account planning process in which departmental financial targets, performance objectives, account management standards, and critical milestones over specific periods of time are decided upon as follows · Ensure all the projects (daily cleaning, deep cleaning,) are profitable and prepare and submit monthly project report with analysis. · Responsible for all project generates positive cashflow available to be reinvested in the provision of high-quality services to our customers and generate yearly budget and submit monthly budget and management report for every monthly · Effective management and development of the operations team to ensure the delivery of the quality and cashflow objectives. · Carry out regular site visits and encourage Operation teams with their efforts support them and build relationship with Customers and operation team and be responsible for training the operation team. · Carry out Health & Safety checks and equipment checks on systems maintaining regular certification and validation to meet standards · Work with finance team to provide information on staff hours, suppliers queries and any HR issues affecting the contract performance in agreement with eth Customer · Input on costing and pricing from Site Visits to help bid team prepare their response Analytics: The Account Manager will also play an analytical role where he/she will prepare detailed proposals/quotes depending on each consumer’s requirements. The Account Manager will also review target achievement and create reports for senior management, which will facilitate the creation of informed account management decision-making and strategy formulation. In this position he/she will also prepare pricing documentation for the business’s products/services and secure appropriate approval from senior management prior to sending commercial proposals to key accounts. Collaboration: The role is also collaborative, the Account Manager will closely be working with the customer support and accounts departments in an effort to meet account performance objectives as well as the key accounts’ expectations through complimentary cross-functional efforts. The Account Manager, as mentioned, will also work closely with operations management teams in the service delivery and execution of new accounts and customer liaison and feedback regularly to report to senior team, to include accounts of financial requirements and meet with account management standards. Other Duties: The Account Manager will handle related duties as are necessary for the proper management of key accounts and duties assigned to him by the Senior Management team at Crystal FM Communication Skills: Communication skills are a major requirement of this position. The Account Manager is tasked with handling high-value business clients and should, therefore, be able to consistently address those consumer concerns while offering clear, concise, and understandable responses to their prompts. Consumers feel unfulfilled where communication is ambiguous/vague or incomprehensive and, therefore, it is absolutely necessary that the Account Manager possess outstanding communication skills in both written and verbal form. These skills are also necessary in the drafting of reports that she presents to senior account management for decision making and strategy formulation. He/she should, therefore, be in a position to convey even the most complex information in simple and clear language and in a manner that is convincing. Communication skills will also come in handy in facilitating smooth and efficient collaborative initiatives. Interpersonal Skills: The Account Manager must be a committed and goal orientation individual, be consumer/service-oriented, have a positive can-do attitude, be comfortable working in a fast-paced environment, be a calm and patient individual who is able to accommodate difficult customers, work comfortably in a fast-paced and highly competitive business environment, be highly adaptable to change, and demonstrate composure under pressure and uncertainty People Skills: People skills are also necessary for the position. People skills are what will make her likable and relatable. People skills will enable the Account Manager to establish strong and meaningful connections with consumers on behalf of the business, which will lead to their inclination to keep bringing their business to the organization. In addition, great people skills will enable the Account Manager to pull in additional key accounts and, therefore, expand the business’s customer base and sales volume in the process. · Basic Support for Staff and Finance Ø Collect Submission of working hours in excel from Suppliers and Ops teams for fortnightly for payroll with clearly showing if its working hours, holiday booked, bank holiday and sick days. Ø Work with Ops teams to ensure all the staffs are DBS checked and compliant including uniform checks Ø To carry out recruitment and place adverts to screen and interview candidates when needed Ø Completing the HR process like disciplinary, appraisal, redundant, TUPE with the support of Peninsula and Finance team Ø Help the Ops teams with the materials and equipment that are on the budget and record usage of the existing inventories. Ø Regular site visits to staff and customers · To contribute to the company’s staff incentive processes, bonus schemes, rewarding and appreciating staff, carrying out regular appraisals and supporting staff with identified potential to realise and achieve their full potential within the company.
Role Type: Freelance, Part-Time, Full-Time Location: Local (KT2)/ Must be able to travel We are a London-based start-up consultancy focused on developing brands, experiences and teams within lifestyle industries. We believe in nurturing talent, fostering creativity, and helping individuals grow to their full potential. We are expanding our team and looking for passionate, motivated, and creative individuals to work closely with the Creative Director and bring ideas to life. Whether you're a student, recent graduate or or Experienced marketer what matters most is your attitude, eagerness to learn, and ability to think outside the box. - Creativity - Innovative - Flexibility - Problem Solving - Organised - Quick and Efficient - Time management - Attention to detail - Goal-orientated - Brand-orientated - Strong Communicator - Team Player - Trendy Savvy - Self-motivated & Proactive - Adaptable & Open to Feedback - Opportunity identify Responsibilities: - Develop and execute social media strategies to grow brand awareness and engagement. - Create compelling content for social media platforms (Instagram, Facebook, TikTok, etc.) and monitor performance analytics. - Plan, schedule and develop content calendar using social media management tools to ensure consistent posting. - Assist with digital marketing campaigns, from concept to execution, to support business goals. - Run and optimised paid social media campaigns, including ad targeting, budgeting and performance tracking. - Engage with the online community, responding to comments, messages, and inquiries. - Track and analyze social media and marketing performance, adjusting strategies as needed. - Monitor competitors and industry trends, identifying opportunities for innovation and competitive advantage. - Collaborate with the team to ensure content aligns with the overall marketing strategy and brand voice. Qualifications: - Experience in social media management and digital marketing. - Proficiency in major social media platforms (Instagram, Facebook, TikTok, LinkedIn) and digital marketing tools (Google Analytics, Meta Business Suite, Hootsuite, Buffer, Canva, Adobe Creative Suite, etc.) - Strong written and verbal communication skills. - Creative mindset with the ability to generate fresh ideas for engaging content. - Basic knowledge of social media advertising (Facebook Ads, Instagram Ads, TikTok Ads) and experience in campaign management is a plus. - Analytical skills to track, measure, and optimize performance, translating data into actionable insights. - Basic editing skills for creating and refining visual content. Skills in creative media (graphic design, animation, photography, videography, or motion graphics) are a plus. - Ability to work both independently and collaboratively, managing time and deadlines effectively. - Understanding of SEO and content marketing principles to enhance social media reach and effectiveness. - Passion for digital trends and social media innovation, staying up to date with platform updates, viral trends, and best practices. Candidate Specifications: - Must be able to travel to KT2 and be flexible to move around London for content creation and events. - Must have an up-to-date smartphone and laptop for work-related tasks. Salary: - Salary based on performance, experience, skills, and attitude. - KPIs and targets will be set, with the opportunity to earn performance-based bonuses. How to Apply for All Roles: - Please send your portfolio, CV, or a brief cover letter explaining your skills, interests, and why you would love to join us. - Show us what you can bring to the team and how you align with our values of creativity, passion, and innovation.
Scott's Richmond Experience on OpenTable/SevenRooms is a MUST Location: Richmond-upon-Thames Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Open Table and/or Seven Rooms experience. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting. - Experience with either Open Table or Seven Rooms. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.
an exciting opportunity to work within a luxury multi-brand fashion boutique with stores in both London and Paris. We are seeking to recruit an office manager to work 3 days a week starting March 2025, who will be based at our head office within our ladies boutique in Connaught St , London W2 2AY. The successful candidate will be driven, energetic, and enthusiastic, with excellent communication skills and the desire to assist the company's growth. Key skills and responsibilities will include: Management of the buying process. generating buy sheets, managing the buying timeline, liaising with suppliers Strong understanding of range plans with detailed knowledge of the product. Ownership of the internal retail stock management system. To include booking in stock, setting up new suppliers , stock transfers. Weekly financial reports , generating stock takes Overseeing the day to day running of the office Supporting with online orders Support the shop floor Previous office managerial experience within a retail environment Commercially aware with strong communication skills Ability to organise and prioritise workload to meet deadlines Excellent attention to detail Ability to organise and prioritise workload to meet deadlines Excellent attention to detail Ability to multi-task and prioritise in a fast-paced environment Confidence , enthusiasm , and positivity Competitive salary and package on application
About the job 1. Builds and strengthens business relationships for future bookings. Activities include sales calls, and able to generate business from domestic and international leisure and corporate markets. 2. Interacts with travel agencies, corporate and direct guests to obtain feedback on product quality and service level and escalate to Sales Head and Hotel GM & CGM. 3. Attends and contributes to all meetings as required. 4. Handles guest enquiry in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow-up. 5. Conducts hotels site inspection when on-site 6. Responsible for coordinating and implementing all aspects of corporate and social events 7. Relationship building with all prospective customers. 8. Submit monthly and weekly sales plans and market analyses (monthly) as well as daily sales/activity reports. 9. Establish strong partnerships between the hotel and internal commercial team by maintaining a productive dialogue and exchange of ideas. 10. Manages and develops relationships with key internal and external stakeholders. 11. Professionally conduct routine telemarketing and outside hotel sales activities to identify clients for social and corporate events. Department: Marketing Sales About you Relevant hotel accommodation and catering sales experience is an asset. Communication and marketing skills. Previous contacts of clients that have inbound and domestic group business, local corporate and events business potential around Glasgow airport and Erskine is beneficial for the candidate. Previous experience of managing weddings, non-residential food and beverage leisure and corporate events is a bonus. Demonstrate ability to deliver results under difficult conditions Flexible to travel for sales calls and should have a valid driving license. Ability to function independently with limited supervision and working effectively Knowledge of Word, Excel, PowerPoint, and Outlook.. The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.
JK Developments Ltd is a high-end domestic building company and looking for an experienced Bricklayers to join our team. You will be working on residential and commercial projects including extensions, new builds and general refurbishments. Working Schedule: 8 hours shift from Monday to Friday. This role may sometime include weekends to ensure we provide our clients with the highest possible levels of service. Work Location: London and Essex. You may be asked to work on any of these locations. As part of this role, you’ll be responsible for: We are looking for someone who is able to work on a variety of projects, from small renovations to larger construction projects. You should have good knowledge of Bricklayers erect and repair brick, pre-cut stone and concrete block structures such as walls, paving and chimney. You should also have knowledge of applying or removing grout with a trowel, Strengthening and sealing foundations with the appropriate material, usually damp-resistant materials, repairing building blocks and chimneys, refurbishing decorative stonework, measuring skills before laying bricks. Understanding and managing the quantities of material required for the job. Using tools such as hand tools, brick-cutting machines but also spirit levels and plumb lines to check building alignment. We are looking for someone who is reliable, hardworking, and has a positive attitude What You Will Need to Have: · At least one year of experience (Essential) · NVQ or City & Guild qualifications (Desired but not essential if you have good skills and experience) · Skills in bricklaying (Essential) · Strong experience in new builds, extensions & general construction including lofts and driveway (Essential) · Be able to read from architectural drawings (Essential) · Full UK Driving licence (Desired) · Willing to drive van (Desired) · Must be willing to travel up to an hour a day (Essential) · Excellent communication skills both verbal and written (Essential) · To be confident working in a team, approachable and friendly to colleagues and clients (Essential) · Willingness to commit to long-term career growth and professional developments (Essential) · Critical thinking and problem-solving skills (Essential) Ability to work under pressure and in all weather (Essential)
ABOUT HUCKLETREE: We were founded in 2014 with a vision to build workspaces that help the world’s most innovative companies thrive - from rapidly expanding scale-ups to established global businesses. Since opening our first workspace in Clerkenwell, London Huckletree has scaled into a provider with a footprint close to 300,000 square feet across 10+ locations; with over 4,000 members calling our spaces home. But we are so much more than just a workspace; we are an ecosystem. Joining Huckletree means joining a network of people who can help you and your business to thrive. Here, networking is more than a chance encounter at the coffee machine, we can help to connect you to our network of member businesses, entrepreneurs, venture partners and ambassadors. WHERE YOU COME IN! - Our Community teams are a critical part of our hubs, and why ours member value their experience so much. From day-to-day customer service, to arranging events and connections, you're role is to connect everything together and provide an amazing experience for our members! Key areas of responsibility: - Be a welcoming face to our existing members as well as potential new members coming into your space for a tour. You will also greet and welcome our member guests and suppliers/ external contracts whilst maintaining a friendly 5-star level of service - Participate in our onboarding process from allocating membership cards and locker keys to inviting new members to our next community breakfast - Managing all inbound post - Ensure all members receive a top level seamless experience from making sure meeting rooms are correctly booked and ensuring all kitchen points are well stocked (and making steller lunch recommendations!) - Take inbound phone calls and direct them to the relevant team member, covering event bookings, partnership queries, membership queries and more - Conduct monthly building audits and daily building walk-arounds and review your customer satisfaction levels with each ticket - Be the point of contact for all external service providers and suppliers - Be responsible for ensuring that all supplies are ordered and replenished, and that we are never out of stock, nor have a significant backlog - Always spend wisely and remain in-budget for all supplies - Ensure all print communications are up to date and on brand - Ensure that all in-house tech is running smoothly at all times for members and internal guests - Ensure a high level of customer satisfaction - our service level will be your primary KPI - Support the membership manager to develop community connections, including member introductions - Learn more about and engage with our members and consistently seek feedback along the way - Supporting with the day-to-day operational needs of the space, dealing with immediate building issues such as leaks or defects - Support with managing the cleaning team day-to-day, monitoring the quality of cleaning and maintaining a high standard - Support the Membership Manager with delivery of community events including weekly breakfast wellness classes and drinks. Bring forward your own ideas for creative programming to engage our teams WHAT WE'RE LOOKING FOR: - You have hands-on experience of face-to-face customer facing roles, whether that from co-working/living, retail, hospitality or events - You are passionate, positive, hard-working and energetic - You will be a multitasker, willing to undertake challenges and see them as opportunities to learn and develop. A quick and adaptable mindset will be key to tackling this role! - You are a ‘fixer’ and are unphased by turning your hand to anything - You have a strong customer-service mentality and you have the ability to generate respect and trust from all members and staff - You have are fast-thinking and reactive - You are process-driven and with a detailed focus