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Customer Service Administrator job Richmond - product-based business - £26,000 plus bonus and commission. A well-established player in the entertainment and manufacturing sector is quietly on the lookout for a talented Parts & Customer Service Administrator.

About Woodgate & Clark Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK’s leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims. We are currently just under 400 team members across the UK and since 2015, Woodgate & Clark has been part of the Van Ameyde Group, Europe’s market leader in international claims management. Van Ameyde operates across more than 30 territories through 46 operating companies, with more than 1500 team members. To complement our adjusting services, we also have our own dedicated building repair network, Quadrassist, and provide specialist loss adjusting services in entertainment, events, and advertising through Spotlite Claims. The Person We are looking for an experienced Motor Claims Administrator to undertake intake of new claims notifications and data entry into a claims database. The role will include management of incoming communications into the business as well as some interaction with policyholders and customers relating to various motor claims functions including FNOL and recovery. The role provides an invaluable opportunity for development within Operations with support from a professional and capable team. The role requires someone who demonstrates excellent attention to detail, can work well as part of a team but also on their own initiative, has excellent customer service and communication skills and can work to given targets whilst checking the quality and accuracy of their own work. Responsibilities The responsibilities of the Motor Claims Administrator (FNOL) include (though are not limited to): • Validates accuracy of information and data contained in paper or digital communications and new claims., • Undertakes data input and intake of new claims notifications., • Triage incoming communications from mailboxes., • Allocates paper and digital communications to correct records., • Receives incoming telephone calls and deals with enquiries promptly., • Makes outgoing telephone calls in association with claims needs., • Uploads CCTV to claim files., • Maintains a clear and organised work environment., • Performs tasks, duties and responsibilities autonomously., • Undertakes any other tasks, duties or responsibilities as instructed., • Ensure compliance with regulatory requirements at all., • Uphold Woodgate & Clark Ltd Code of Business Conduct at all times., • You will be expected to carry out any other duties that may reasonably be required and notified to you by the Company. Skills and Experience (E: essential, D: desirable) • Experience of administration in a claims environment (E), • Intermediate Microsoft Office skills (E), • First Notification of Loss experience (E), • Proactive, positive and quality-focused (E), • Takes personal responsibility for own objectives i.e. sets priorities, schedules work, monitors progress and rearranges as required (E), • Uses initiative to act on opportunities (E), • Anticipates problems and takes preventative action (E) Education and Qualifications (E: essential, D: desirable) • English & Mathematics GCSE (E)

I am working with one of the fastest growing Salesforce Partners, who are building out their Marketing Cloud Practice, and are keen to bring in an experienced Marketing Cloud Professional to help grow the practice. As a Marketing Cloud Consultant, you will be responsible for leading end to end project delivery, from initial pre-sales phases, scoping out the requirements and being hands on across the implementation. Key Responsibilities: • Lead end-to-end delivery of Salesforce Marketing Cloud projects, from requirements gathering to go-live and post-implementation support., • Translate business objectives into scalable, effective Marketing Cloud solutions., • Design, build, and optimise multi-channel journeys using Journey Builder, Automation Studio, Email Studio, Mobile Studio, and other SFMC components., • Develop and troubleshoot AMPscript, SQL queries, and data extensions., • Ensure integrations between Marketing Cloud and Salesforce core (Sales/Service Cloud) or other systems. Experience and Qualifications: • Proven experience delivering end-to-end Salesforce Marketing Cloud implementations., • Strong hands-on expertise with Email Studio, Journey Builder, Automation Studio, Contact Builder, and Mobile Studio., • Proficiency in AMPscript, SQL, and troubleshooting data issues within Marketing Cloud., • Experience integrating Marketing Cloud with Salesforce CRM or external platforms (APIs, connectors, etc.)., • Salesforce Marketing Cloud Certifications (Consultant, Administrator etc). Benefits: • Private Healthcare.

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction:- • Takes responsibility for own actions, strives to deliver an excellent service to a high standard, • Takes direction from their leaders and plans their work to meet objectives., • Actively tries to help others solve their problems, thinking about solutions which help solve the issue What’s the role? • To work with the Heating Manager to deliver the management of Lewisham’s statutory responsibilities in relation to all forms of heating throughout our stock, this includes gas and non-gas heating in a domestic and commercial environment., • Delivering on the statutory regulations and liaising with contractors, customers and stakeholders., • Working on the day-to-day service within the Compliancy team to deliver on day to day services including testing, maintenance and servicing., • Ensure team working to ensure that all aspects of heating for Lewisham is compliant, efficient and effective., • Ensure that contractors maintain the highest standards of Health and Safety intervening when required. What’s in it for you? Excellent training and development opportunities, plus a range of benefits including: • Generous holiday allowance, • Local Government Pension scheme, • Flexible working and family friendly policies, • Season ticket and bicycle loans, • A range of staff discounts including local subsidised gym memberships, • Supportive staff networks What We’re Looking For As a Landlord, Lewisham council is legally responsible for our tenants in relation to gas safety, therefore a key part of your role is to ensure that the LGSR’s remain up to date and action taken where access to customer’s homes is being denied. You will work with the Compliance and Legal teams to ensure that we achieve 100%. In addition, work with the Heating administrator to ensure that our records are accurate and readily available. We are looking for a focused and task driven individual to lead on compliance and quality of service delivery to Lewisham residents. Location The job is primarily based in Lewisham, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis, the role will also include inspecting and visiting sites. Special conditions • Have current Domestic Gas Safe qualifications, • Relevant experience in social housing around domestic and commercial heating and hot water installations, • This role is subject to a DBS check The recruitment process is anonymous and we don’t accept CV’s. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Peter Whittington - Please click here to view the Job Description and Person Specification Salary £55,353 to £57,495 per annum, PO5 N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at The Council has a dedicated employment support service, Lewisham Works , which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response Let’s stay connected, follow us on social media: LinkedIn Facebook X Instagram

Permanent | Full-time About The School - Breaside Preparatory School Located in Bromley, Kent, Breaside Preparatory School provides a rich learning environment for your son or daughter. Our curriculum will prepare your children for the senior schools of choice through a balanced and broadly based education, from their first days in Kindergarten through to the age of 11. We believe in getting the basics right and teaching the core subjects with a mixture of traditional teaching styles with the more modern approaches to learning. Coupled together with a strong work ethic and an enriching learning environment, we are confident that we help each child to develop towards their full potential. The school now has an exciting opportunity for an experienced School Admissions and Office Administrator to join our fantastic team. About Cognita: Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 21 countries, in Europe, North America, Latin America, Asia and the Middle East, serving more than 100,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, "Thrive in a rapidly evolving world". About the Role: We are looking for a motivated and detail-driven Admissions/Office Administrator to join our thriving school office. This is a key position at the heart of our organisation, supporting both the admissions journey and the smooth daily running of the school. If you excel in organisation, communication, and customer care, we would love to hear from you. You will collaborate closely with the Registrar to ensure every prospective family receives a warm, efficient, and professional experience from their first enquiry through to enrolment. This includes managing admissions administration, maintaining accurate records, and supporting the coordination of key events. In addition, you will play an active role in the wider school office, answering calls, greeting visitors, supporting diary management, maintaining confidential information, and assisting with pupil movement as required. As part of our collaborative “One Team” approach, you will provide flexible, responsive support across the administration team to ensure the seamless operation of the school. This role is ideal for someone who enjoys a varied workload, takes pride in delivering excellent customer service, and thrives in a fast-paced, people-focused environment. To view our full Role Profile , click here . Who We Are Looking We are seeking an enthusiastic and highly organised administrator with a keen eye for detail and a commitment to delivering an exceptional experience for pupils, parents, staff and visitors. The successful candidate will be confident juggling multiple tasks, able to prioritise effectively, and comfortable working with digital systems to ensure accurate and timely record-keeping. The ideal candidate will: • Be highly organised with excellent attention to detail., • Demonstrate professionalism, warmth, and a customer-focused approach., • Be confident using databases and digital systems, ideally with experience in data entry, data cleansing, or CRM platforms., • Be adaptable and comfortable supporting a wide range of administrative tasks., • Work collaboratively as part of a supportive team., • Always maintain discretion and confidentiality, • Be willing to support school events and tours. This is an excellent opportunity for someone who thrives in a dynamic environment, enjoys building positive relationships, and takes pride in contributing to the smooth and welcoming operation of a school community. Benefits at Cognita: • Competitive salary depending upon qualifications and experience, • Enrolment in our company's Pension Scheme, • Free coffee and tea supplied throughout the day, • Free lunch provided, • Generous holiday allowance, • Free parking on site (subject to availability), • School fee discount, • Exclusive third-party discounts, • Ongoing professional development How to Apply: Complete this application before the closing date. The Closing Date for Applications is 14th December 2025. Early applications are encouraged, we reserve the right to interview and appoint prior to closing date for the right applicant. Cognita Schools is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. All appointments are subject to safer recruitment checks, including an enhanced DBS check. Our Safeguarding and Child Protection Policy is available on the school website. Details on Recruitment of Ex-Offenders, is included within the Application Guidance. We are an equal opportunities employer committed to diversity and treating all employees with dignity and respect regardless of background.

Key Information Salary: Appointments are normally made at the starting salary, however comparable skills and experience will be considered. Hours per week : 35 hours per week (Full Time) Duration: 9 Month Fixed Term Contract Closing Date : 22nd of December 2025 Job Details Are you an organised and proactive administrator looking to make a difference in a world-class organisation? The Institute of Cancer Research (ICR) is seeking a Recruitment Administrator to join our HR Operations team, supporting the recruitment processes that help us attract and hire exceptional talent to drive forward our ground breaking cancer research. The Role As a Recruitment Administrator, you will provide a high-quality, customer-focused service, ensuring that all aspects of the recruitment process run smoothly. You will play a vital role in supporting managers and candidates while maintaining accurate records and ensuring compliance with employment legislation. Key Responsibilities • Coordinate the administration of recruitment campaigns, including job postings, interview arrangements, and pre-employment checks., • Maintain accurate candidate records within our Applicant Tracking System (ATS) and ensure all onboarding activities are completed efficiently., • Serve as the first point of contact for recruitment queries from hiring managers and candidates., • Draft and issue contracts of employment, ensuring all supporting documentation is complete., • Liaise with external recruitment partners, job boards, and Occupational Health services., • Contribute to process improvements and support HR projects as required. About You To excel in this role, you will be a skilled administrator with a keen eye for detail and the ability to manage multiple priorities. You will have experience in a recruitment or HR setting and be confident using systems and databases to maintain accurate records. Department/Directorate Information The Recruitment/Talent Team is an integral part of the HR Operations function, alongside the Reward and Information Team (including Pensions) and two Advisory teams. We recognise that talented, passionate individuals are the driving force behind ICR’s success. We are dedicated to attracting and selecting outstanding talent to support the ICR’s mission, providing a seamless and professional experience for candidates and hiring managers alike. By delivering both operational and strategic recruitment support, we ensure that the right people are in place across the ICR to drive our research and innovation forward. We encourage all applicants to access the job pack attached for more detailed information regarding this role. Due to the high volumes of applications that we receive, we reserve the right to close the advert before the published closing date, once we have received a sufficient number of applications. Therefore, we advise that you to submit your application, as early as possible to avoid disappointment. About The Institute Of Cancer Research Why work for us? As a member of staff, you'll have exclusive access to a range of staff benefits . The ICR is committed to supporting overseas applicants applying for roles, please click here to find out further information. The Institute of Cancer Research, London, is one of the world's most influential cancer research institutes, with an outstanding record of achievement dating back more than 100 years. Further information about working at the ICR can be found here . At the Institute of Cancer Research, we champion diversity as we believe it fuels innovation and drives impactful research. We welcome applicants from all walks of life, valuing diverse perspectives that enrich our work. Don't let a checklist of qualifications hold you back – if you're passionate about the role, we want to hear from you. Your unique experiences and backgrounds contribute to the richness of our team. We are committed to being an equal opportunity for all, regardless of ethnicity, gender, age, sexual orientation, disability, or any other dimension of diversity. Join us in creating an inclusive environment where everyone's voice is heard and valued.

Job Description What is the opportunity? We have an exciting opportunity for a Wealth Administrator to join the team in London. The Wealth Administrator will assist with the day-to-day administration for the team, completing a range of administration tasks as requested to support team activities. RBC’s expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements. What will you do? • Communicate with Financial Advisers and clients providing support with administration duties., • Preparation and processing of all new client documentation and amendments., • Monitor transfers of assets/cash from other institutions., • Support ISA subscriptions and transfers., • Processing of payments clients., • Liaise with colleagues within Business Support regarding administration of client accounts., • Ensure client details and reviews are recorded correctly on systems., • General record keeping and electronic filing., • Adhering to Conduct Risk standards. What do you need to succeed? Must-have • Previous administration experience is essential – additional training will be provided., • Intermediate knowledge of Microsoft packages., • Willing to work to obtain qualifications relevant to the role., • Good attention to detail and double-checks the accuracy of information and work provided., • The ability to meet deadlines and work within restricted timescales. Nice-to-have • Previous administration experience within financial services. What is in it for you? We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. • Leaders who support your development through coaching and managing opportunities., • Opportunities to work with the best in the field., • Ability to make a difference and lasting impact., • Work in a dynamic, collaborative, progressive, and high-performing team. Agency Notice RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details. #RBCBD Job Skills Communication, Critical Thinking, Customer Service Management, Decision Making, Detail-Oriented, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Time Management, Trust Operations Management Additional Job Details Address: 12 SMITHFIELD STREET:LONDON City: London Country: United Kingdom Work hours/week: 35 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Contract (Fixed Term) Pay Type: Salaried Posted Date: 2025-12-09 Application Deadline: 2025-12-23 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at ___

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact • Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion., • Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature., • Help your customers achieve their business goals and outcomes on the Salesforce platform by:, • Coordinating the completion of the Signature Success catalog of services as required for your customer, • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer, • Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation, • Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success., • Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues., • Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement., • Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities., • The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need., • Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills • Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture., • Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level., • Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features., • Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners., • Knowledge of software development process and design methodologies., • Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements • +2 years in the Salesforce Ecosystem., • Salesforce product certifications are a plus (Administrator, Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant)., • Knowledge of Salesforce products and features, capabilities, best use, and how to deploy., • Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this ___. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. ___ Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We are seeking a technical data/implementation professional with strong expertise in Salesforce to support our clients by delivering technical configurations and guidance on the IPfolio platform. This role involves contributing to configuration and integration activities as part of our consultancy services. A key aspect of the position is the ability to analyze business requirements while maintaining a strong client focus. Daily responsibilities include developing implementation-specific features and creating and maintaining system configurations About You – Experience, Education, Skills, And Accomplishments • Minimum 3 years of experience as a Salesforce System Administrator., • Strong proficiency in Microsoft SQL Server, • Experience in software implementation, consulting, or working closely with implementation teams., • Excellent communication skills in English, both written and verbal., • Proven analytical and problem-solving abilities with high attention to detail., • Demonstrated ability to work effectively in cross-functional teams and influence without formal authority., • Bachelor’s degree in IT or equivalent professional experience., • Experience in software implementation, consulting, or working closely with implementation teams. It would be great if you also have . . . • Familiarity with Intellectual Property or legal industry workflows., • Experience working in a legal or partner environment., • Exposure to Microsoft Azure and cloud-based solutions., • Proficiency in additional Microsoft Office tools such as Access, Visio, Teams, and SharePoint365. What will you be doing in this role? • Collaborate with the implementation team to deliver tailored technical solutions within the system, aligned with client-specific requirements, • Collaborate with implementation consultants to analyze, document, and optimize business processes., • Design and maintain customer-specific features and configuration scripts., • Support data migration activities and integration with external systems., • Provide accurate estimates for technical requirements and client requests., • Respond to configuration requests with efficient and scalable solutions., • Troubleshoot and document software defects, validate fixes, and communicate outcomes., • Liaise with the software development team to ensure alignment between client needs and product capabilities., • Produce timely and accurate project status reports for stakeholders., • Develop and execute system test plans and user acceptance criteria in collaboration with clients., • Share knowledge and suggest process improvements across teams. About The Team This role reports into the Senior Manager, Service Implementation working as part of a team of 10 Implementation Consultants based across Europe supporting our IPMS products. Hours of Work Full-time, permanent role based out of our London office on a hybrid basis, 2 days per week in the office. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

About Us At HDR, we specialise in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer. Watch Our Story:' ' We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That colouring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward. As a Project Administrator, you will be part of an organisation that is 100-percent employee owned, that supports and creates many opportunities for you to advance, succeed and fulfil your career aspirations. Primary Objectives To provide an effective, efficient, and professional support service to the Critical Commissioning Management Team and project staff. Assist the company in the delivery of its key objectives in compliance with the quality management systems. • Advise senior management team of changing resource requirements by accurately and fully maintaining staff planning tools, currently The Staff Chart (SC)., • Changing requirements include over or under utilisation of individual engineers resulting in a need for recruitment or redeployment., • To support project teams in the execution of their work though management and delivery of administrative processes., • Assist the company in the delivery of its key objectives in compliance with the quality management systems., • To provide an effective, efficient and professional support service to all internal and external customers, whilst maintaining high levels of quality and service., • Ensuring a smooth and efficient flow of information, manage business correspondence, maintaining confidentiality at all times., • Supervise other Project Administrators in the Commercial team. Key Responsibilities • Add new opportunities to SC using Fee spreadsheet information from bids., • Liaise with Account Leads and Principal Project Managers on a weekly basis to update individual projects requirements – highlight any resulting issues of utilisation., • Convert pipeline projects to Firm order and update resource timeline., • Schedule weekly resource review meetings, • Present Staff Chart highlighting movements and new requirements., • Record actions from meeting and update chart accordingly, • Train and coach new Project Administrators in use of company systems and processes, • Supervise the PA team in production of monthly client cost reports., • Liaise with Finance team for monthly billing, project forecast updates and status change., • Provide staff utilisation reports., • Assist in preparation of cost reports., • Ensure that all documentation produced is formatted to the required template., • Assist with actions from project Meetings, attend and take minutes at other meetings, when required., • Assist with the management of the travel and accommodation booking process for staff., • Provide support in the delivery of key objectives in compliance with the quality management systems., • Assist with the development and implementation of administrative systems where required., • Responding to customer queries., • Diary management, • Assist in organisation of events, meetings and hospitality as required., • Manage internal and external customers and 3rd party suppliers in a professional manner as well as organising meetings with clients and internal staff members., • Research information as required ahead of meetings., • Prepare and collate documentation as required., • Organise and manage the production of agendas, management information and minutes within a timely manner., • Providing hands on administrative support for team members., • Ad hoc duties to support the delivery teams as and when required. Assist and Lead the Project Administrator with the following, undertaking these responsibilities in his/her absence: • Ensure that all documentation produced is formatted to the required template., • Assist with initial BID preparation., • Project set up on SharePoint., • Update Group Sales report, • Maintain client contacts in EBS CRM, • Assist with actions from monthly Board Meetings, • Answer incoming calls and greeting visitors where required., • Assist in the structure and updating of both hard and soft copy filing. Ensuring that all documentation is readily available and current., • Provide support in the delivery of key objectives in compliance with the quality management systems., • Assist with the development and implementation of administrative systems where required., • Maintaining computer records, • Responding to customer queries, • Provide support to engineers working on Nucleus platform and where required., • Assist with Resource Allocation Reviews, • Provide staff utilisation reports., • Manage QA Gateways on EBS (internal systems) Role & Performance CompetenciesC1. Communication & influencing others; is able to communicate effectively, while being open, honest and receptive to direction, support and influence. Is able to persuade others to support a viewpoint and achieve their participation. C2. Client Focus & Personal Responsibility: Demonstrates an understanding and confidence of client needs and has a high service orientation. Demonstrates a positive attitude and takes ownership and responsibility for work performance. C3. Team Working: Works with colleagues cooperatively in own department and the wider organisation. C4. Open to Learning and Development & Gathering Information: Is driven to seek out information and carries out research to the level required to achieve objectives. Is keen and open to innovation and creativity as part of their role. C5. Dealing with Change: Implements and adapts to new ideas and ways of working at individual, team and organisational level. Required Qualifications • High attention to detail and deadlines, • 2yrs minimum experience in a similar position or administrative role., • Proficient with Microsoft Office Suite including Outlook., • Ability to work with and take direction from multiple levels of professional staff., • Ability to work under pressure in a team environment with strong attention to detail and ability to work independently., • An attitude and commitment to being an active participant of our employee-owned culture is a must. Why HDR At HDR, we know work isn't only about who you work for it's also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other's contributions, and collaborate together to make great things possible. When you join HDR, we give you license to do the same. We help you take charge of your career, giving you multiple growth opportunities along the way. Primary Location: United Kingdom-England-London Industry: Building Engineering Schedule: Full-time Employee Status: Regular BusinessClass: Marketing and Admin Job Posting: Nov 28, 2025 At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employer (). We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.

Crown Worldwide Group are currently recruiting for a Part-Time Sales Administrator to join their fast-paced Sales & Account Management team. Where you will be based This role will be office based in Enfield . Working Hours / Working Pattern Up to 20 hours per week and will consider candidates requiring less working hours Flexible working pattern however must include Friday What is a Sales Administrator to us? This role will be instrumental in delivering administrative support to the Sales & Account Management team. Providing creative, sales-focused client communications and being pivotal in distributing workload across the team, to improve the efficiency. The role requires an interpersonal individual that has the ability to work in a high pressure environment with a solution-oriented approach to problem solving. There is a requirement to learn IT systems quickly and have an understanding of the importance of sales performance. What you will do • Develop strong working relationships and complete administrative tasks for internal stakeholders e.g. completion of bid documents from internal stakeholders such as IT, Compliance & HR, • Assistance with bid management, tender submissions and all additional legal documentation received by the sales team, • Support in the development and roll out of crown instant, online shop for small clients, • Assist the sales team through the creation of client proposal templates., • Work alongside the client on-boarding team to ensure that every new client receives the same experience and messaging., • Assisting with B2B marketing campaigns through existing and new marketing channels., • Support for internal and external events, including coordination of diaries, attendees, equipment, promotional items, transport, and accommodation., • Effectively communicating with internal and external key stakeholders., • Assistance with the day to day management of our CRM system, Dynamics., • Providing administrational support to the BDM’s and Account Managers to drive sales., • Assistance with key implementation programmes to drive sales growth (e.g. QWILR) About you • Analytical, interpersonal, influencing and communication skills., • Ability to work in a potentially rapidly changing environment., • Ability to work efficiently in a high-pressure environment., • Solution-oriented approach to problem-solving and decision-making., • Understand the importance of sales strategies., • Understanding the importance of sales performance., • Ability to learn IT systems quickly., • 1-2 years administration experience Qualifications • GCSE passes in Maths & English About us Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible. We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential. What we can offer you? Our UK benefits package includes enhanced service-based holiday entitlement, 1 day's birthday leave, pension scheme, life assurance, shopping discounts and 2 volunteer days per annum, innovative wellbeing package, employee awards, as well as in-house learning and development opportunities. Our Values At Crown we pride ourselves with the quality we deliver and values we stand by. • We are CARING about people and their experience., • Always DETERMINED to do our best and to always keep improving., • We are genuinely THERE when our customers and colleagues need us., • We encourage the SHARING of knowledge amongst each other., • We continuously remain OPEN-MINDED to stay innovative. Equal Opportunities Crown is an equal opportunities employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law. Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region. We are committed to diversity, and to employee well-being, engagement and development.

Company Description Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape. Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality. Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward. Job Description The Pricing Administrator reports to the senior manager for pricing and programs in the EU pricing team. They contribute to the implementation and monitoring of the EMEAI pricing strategy across multiple channels and countries for Sandisk. They develop and administer pricing programs and commercial conditions including pricelists, Special Pricing Authorizations (SPA), rebate programs and channel incentives designed to maximize market share, revenue and margins within the EMEAI Region. Key Tasks And Responsibilities • Maintaining & distributing Price Lists on a monthly basis., • Maintaining & distributing monthly pricing programs, • Create, document, implement and communicate information relating to customer-specific marketing programs and pricing conditions using general guidelines provided., • Administer price requests from customers (SPA & Program letters) according to guidelines set, on a daily basis., • Enter/creates all claims/Program Letters into appropriate pricing tools in a timely manner., • Communicates to ensure payout of rebates is consistent with programs, and managed accordingly (documentation & maintenance of claims)., • Help Account Management and claims department in case of claims issues., • Summarizes programs information for US reporting on a weekly basis. Qualifications Education • Business Administration qualification or related work experience. Experience & Skills • Minimum of 3 years office based work experience essential, • Experience in a customer service based role would be desirable., • Proficiency in Microsoft Excel and knowledge of databases with work related experience, • Must be able to work under pressure, • Must be able to maintain high attention to detail, • Ability to work on own initiative Additional Information Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar). Public Relations Manager – Four Seasons Hotel London at Tower Bridge Join one of London’s most iconic luxury destinations and help shape the story of Four Seasons Hotel London at Tower Bridge. We are looking for an experienced and creative Public Relations Manager to lead our PR and Communications strategy, ensuring our hotel remains at the forefront of the luxury hospitality market. About The Role Reporting to the Commercial Director, you will be responsible for developing and executing innovative PR and communications initiatives that elevate our brand presence. Working closely with the marketing team and wider hotel departments, you will create integrated, cross-channel campaigns that drive awareness, engagement, and loyalty. This is a dynamic role for a forward-thinking professional who thrives on building relationships and delivering impactful storytelling. What You’ll Do • Lead all PR and communications activities for the hotel, ensuring alignment with business objectives, • Develop compelling campaigns and activations that showcase our luxury offerings across travel, spa, dining, and lifestyle, • Build and maintain strong media relationships, securing coverage in top-tier publications and platforms, • Identify and leverage partnership opportunities that enhance brand visibility, • Create newsworthy events and story angles, managing pitches from concept to publication, • Collaborate with internal teams to ensure consistent messaging across all channels What You Bring • Proven experience in luxury travel and/or lifestyle PR, with a strong network of media contacts, • Expertise in corporate communications and social media strategy, • Exceptional writing skills, with the ability to adapt tone and style for different audiences, • Highly organised, with strong administrative and project management skills, • Creative thinker with a track record of delivering engaging campaigns, • Must be a strong administrator with excellent planning and organisational skills, and the ability to juggle priorities, • Excellent writing skills and the ability to write in a range of different styles suited to various audiences and media channels, • Knowledge of overall hotel operations is desirable but not essential Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy: • Excellent training and career development opportunities, • Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service, • Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day, • Up to 2 paid Wellness Days per year, • Holiday entitlement increases with length of service up to 33 days, • Free life insurance while on duty, • Bupa Dental and MediCash plan available, • Opportunities to build a successful global career, • Season Ticket Loan & Cycle to Work scheme, • Free uniform dry cleaning, • Employee Experience: Annual themed employee party and various social, charitable, and sporting events, • Access to Wagestream – a salary advance benefit, • Employee Recognition Programmes, • ...and many more surprises to discover! We look forward to receiving your application! All applicants must hold the Right to Work in the UK

Required as soon as possible Salary: £32,704 - £34,427 FTE plus excellent benefits including healthcare, contributory pension scheme, free gym membership and lunch during term time The site development projects administrator is responsible for the administrative oversight of the various site development projects taking place at King’s, including the build of our new world-class co-educational campus on The Downs, the enhancement and development of our senior school site, and other projects to deliver improved facilities and a fully co-educational offer by 2033. Supporting the Site Development Project Director and the Head of Estates and Facilities Management, the administrator will work with both internal and external stakeholders to support the smooth running of a significant number of projects, ensuring that they meet their key objectives. The ideal candidate will be detail-oriented, possess excellent communication and organisational skills, and thrive in a fast-paced and dynamic environment. This is a three-year fixed-term contract on a part-time basis, 30 hours per week (flexible) all year round. Person specification Essential • Excellent organisational and time-management skills, with the ability to prioritise tasks effectively., • Experience in an administrative or office support role, ideally including managing meeting logistics, • Strong written and verbal communication skills., • Proficiency in Microsoft Office Suite (TEAMS, Word, Excel, PowerPoint, Outlook) and familiarity with IT equipment setup., • Ability to take accurate minutes and manage action points., • A proactive and flexible approach, with the ability to work independently and as part of a team. Desirable: • Experience working on construction, building or other capital projects., • Knowledge of school environments or educational projects. King’s is one of the most successful schools in the world, with outstanding academic results, first-class pastoral care and a vibrant co-curriculum. Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south east England and benefits from exceptional grounds and facilities. Closing date: Friday 5th December 2025 at 9am Interview date to be confirmed. To apply for this role, please register your details online via our website ___ (under useful information / career opportunities).Once you have registered your details with us, you can apply for vacancies by logging into the candidate area using your email address and chosen password. You will be asked to fill an online application form. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. King’s is fully committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. King’s College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.

We are currently recruiting for a Hilton Supply Management Administrator / Buyer supporting our hotels in the United Kingdom and Ireland. This is a hybrid role with our EMEA Head Office in Watford (UK) as base location. Hilton Supply Management (HSM) is the largest hospitality group procurement organization globally and an integral division within Hilton. HSM manages the supply chain of hotels, both Hilton and non-Hilton branded hotels. With more than 22,000 hotels in our program (including over 13,000 non-Hilton-branded hotels), HSM drives economies of scale and negotiates competitive contracts with industry-leading suppliers – ensuring direct savings on the product & services for hotel partners and being a value-add partner on all levels. What will I be doing? Reporting to the Director of Procurement & Customer Engagement UK&I, you will support UK&I Customer Engagement, Procurement, and Category Management teams in delivering and administering programs that drive growth and retention of Hilton Supply Management’s (HSM) customer base. You will combine procurement administration and buying responsibilities, ensuring efficient processes, compliance, and competitive program delivery. Next, you will maintain strong relationships with key internal and external stakeholders, including ownership groups, management companies, Area General Managers, and corporate functional leads. You will also require close coordination with HSM Category Management and Field Operations to support effective and competitive Group Purchasing Organization (GPO) programs, ensuring best-in-class supply, pricing, and service levels. Something more about the role. You will predominantly focus on the following aspects in the Administration (50%). You will: • Maintain up-to-date knowledge of Hilton Supply Management programs and engage effectively with the Supply Management team., • Develop and maintain a comprehensive list of product, category, and supplier requirements for customer use., • Create property-specific procurement support measures, including best practices and inflation guidance., • Provide support for the Customer Engagement service help desk., • Administer supplier food safety compliance procedures., • Prepare and distribute timely reports to support business operations., • Develop product-level participation reports and collaborate with the wider team to ensure optimal supply, pricing, and range., • Maintain and monitor BirchStreet catalogues and purchasing statistics for suppliers and hotels regionally., • Assist with onboarding new suppliers and customers, including eProcurement setup, orientation, and kick-off meetings., • Provide general administrative support to the HSM team, including presentations, system updates, and document maintenance., • Direct hotel, supplier, and cross-functional inquiries to the appropriate contacts within HSM., • Attend departmental meetings relevant to assigned work and analysis topics., • Research and provide business information to support HSM objectives., • Manage finance setup and approval processes for F&B suppliers through the HAFS team., • Gather and analyze data from sources such as BirchStreet, Salesforce, and internal databases to identify opportunities and improvement areas., • Maintain departmental trackers (e.g., savings, incentives, category competitiveness, inflation, projects)., • Support ESG reporting and administration (e.g., EcoVadis tracking)., • Maintain document storage systems (SharePoint, Lobby, Deal Registry)., • Create and maintain program bulletins., • Ensure adherence to company procurement policies and legal requirements., • Track supplier certifications, insurance, and compliance documentation. Procurement support (50%). You will: • Research product availability, pricing, specifications, and usage requirements., • Analyze supplier performance using multiple data streams., • Manage supplier KPIs and service-level commitments, reporting progress to stakeholders., • Build and maintain strong relationships with local, regional, and national suppliers., • Execute competitive tenders for selected categories in collaboration with Category Management and UK&I operations teams., • Support contracting activities for Category Management and UK&I operations., • Negotiate pricing, terms, and conditions with suppliers., • Draft, review, and maintain supplier contracts., • Monitor market trends and pricing to inform sourcing decisions., • Identify and implement opportunities for cost reduction., • Work with suppliers to improve performance and innovation. The success in this role will demonstrate itself through the following attributes and skills: • A business / hospitality university degree or experience in lieu thereof., • Strong understanding of the Hospitality industry and market trends., • Proven experience in a Support/Administrative role., • Excellent verbal and written communication., • Collaborative mindset to work with cross-functional teams., • Commitment to providing excellent customer service and ensuring customer satisfaction., • Excellent time management skills and the ability to meet targets., • Strong interpersonal and relationship building skills., • Highly numerate and exceptional attention to detail and accuracy., • Ability to work under pressure with a flexible approach to effectively handle multiple demands., • Proficient in Excel with the ability to quickly learn new programs as required., • Make recommendations on issues pertaining to areas of work responsibilities, which may improve operations within the department or reduce costs., • Work co-operatively with colleagues in the department to ensure team commitment., • Take part in all necessary training offered and be proactive in requesting training to meet personal developmental needs., • Maintain good relationships with all divisions and branches of the company and with external suppliers and contractors., • Ensure maintenance and security of company property, equipment and stock., • Maintain a professional & well-kept appearance., • Ensure compliance with health and safety in regard to office environment training., • Ensure work tasks are completed accurately and promptly that may require working periodic unsociable hours., • Able to travel (including overnight stays) to fulfil business requirements, attend departmental meetings and training course as deemed necessary., • Prior experience utilizing Coupa/Smart Spend, Salesforce and Birchstreet. What will it be like to work for Hilton? Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 9,000 properties with more than 1.3M rooms in 141 countries and territories, Hilton offers countless opportunities. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. If you appreciate the impact global travel can have and have an affinity for Sales, you may be just the person we are looking for to join our team. Work Locations Hilton - Regional Headquarters - Europe Schedule Full-time Brand Hilton Supply Management Shift Day Job Job Level Team Member Job Supply Management, Procurement, Purchasing, and Receiving

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a Deployment Strategist, a pivotal leadership role focused on driving the successful adoption and strategic implementation of AI-powered Agentforce solutions for our key customers. This role is less about hands-on technical execution and more about solutioning, strategic oversight, and executive relationship management. As a trusted advisor, you will be the primary front-facing contact for Agentforce deployments, bridging customer strategic needs with our product innovation to ensure long-term success and value realization. You will play a critical role in defining and steering the Agentic AI strategy and roadmap for our customers, establishing guardrails, and ensuring responsible AI usage. You'll oversee complex deployments, fostering collaboration across various stakeholders, setting strategic goals, and proactively addressing challenges. You will also connect customer needs with product development, offering valuable field insights to influence enhancements and accelerate the product roadmap, ensuring the Agentforce platform remains at the forefront of AI solutions. A successful Deployment Strategist will deeply understand our Public Sector customers' most complex business problems, facilitating workshops like agent design and jobs-to-be-done to craft innovative and impactful solutions that leverage our Agentforce platform and beyond. You will be instrumental in addressing organizational readiness for AI adoption, guiding customers through the necessary changes to maximize their investment. Your Impact • Strategic Solutioning & Design Leadership: Lead the analysis and strategic design of intelligent AI-powered agents within Salesforce environments, leveraging Agentforce, Data Cloud, Flow, and Salesforce APIs. Synthesize complex business challenges into clear, actionable solution architectures and strategic deployment plans, focusing on business impact rather than technical execution., • Deployment Ownership & Program Management: Provide comprehensive oversight for the successful deployment of Agentforce solutions, ensuring seamless integration with existing customer infrastructure. Monitor project progress, identify potential roadblocks, and strategically guide the optimization for long-term reliability, scalability, and security, including the establishment and governance of agent behavior guardrails., • Executive Customer Relationship Management: Serve as the primary front-facing contact for Agentforce deployments, building and nurturing strong, trust-based relationships with C-suite executives and key customer stakeholders. Act as a strategic partner, deeply understanding their operational challenges and strategic goals, and presenting proposals that drive measurable value and adoption., • AI Strategy & Responsible AI: Lead discussions around Agentic AI strategy and roadmapping for customers. Drive the adoption of foundational Responsible AI principles, including risk mitigation, bias and toxicity testing, and the setup of robust guardrails to ensure ethical and safe AI usage., • Facilitation & Workshop Leadership: Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams., • Conversation Design & User Experience: Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences., • Organizational Readiness & Change Management: Assess customer organizational readiness for AI adoption and guide them through necessary process transformations and reengineering to maximize the benefits of intelligent agents., • Product Evolution & Strategic Feedback: Serve as a vital feedback loop between customers and internal product/engineering teams. Field observations will directly influence future product enhancements, help shape the strategic direction of our platform, and contribute to broader scalable product improvements. Required Qualifications • 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects, • Understanding of the Salesforce platform and ecosystem, • Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management, • Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach, • Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact, • Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements, • Proven experience managing executive customer relationships in a strategic advisory or consulting role, • Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering, • Public Sector knowledge, • Additional language (French, German, Italian or Spanish), • Ability to travel up to 60% of the time, as needed to customer sites Preferred Qualifications • Experience with Salesforce Data Cloud and/or Agentforce platform, • Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance), • Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist), • Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds), • Experience with AI/ML concepts beyond LLMs, such as natural language processing Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this ___. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. ___ Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Job Description Camarco London, the Capital Markets division of APCO, is growing and looking to hire a Project Consultant to work across a wide range of sectors including Financial Services and Energy. Camarco is a leading corporate and financial communications consultancy which protects and promotes its clients’ reputations, helping them communicate with all their critical stakeholders so they can meet their business and social objectives and enhance their valuations. We offer interesting work and great client exposure. In a world where businesses need to consider multiple stakeholders, our multi-disciplined, holistic approach to communications helps our clients, which include companies in the FTSE100, FTSE250, multi-national, European listed and private companies, navigate the complex stakeholder issues and risks of today and of tomorrow. The Role We are committed to giving you a platform to learn, grow and hone your skills working beside some of the sharpest minds in the industry. Project Consultants carry out day-to-day account activities which provide efficient and high-quality support to the rest of the team. Understanding the confidential and sensitive nature of our work and the need for discretion is essential. Attributes to be successful within this role include: well organised, able to manage time efficiently, strong written skills, numeracy, positivity, enthusiasm and a keenness to learn. Previous experience is not necessary, although the successful candidate will be expected to show an understanding of business and the City as well as a basic understanding and interest in Financial PR. The Successful Candidate Will Be Expected To/be • Competent administrator, supporting team to ensure effective day to day running of client accounts; demonstrate great attention to detail., • Complete work accurately and to agreed deadlines., • Proactive and demonstrate an eagerness to help others., • Demonstrate strong team skills both internally with colleagues and externally with clients, journalists and analysts., • Show an interest in and follow market news and the news agenda for clients., • Learn to use platforms such as Roxhill and Bloomberg., • Submit news releases and results via RNS and/or other primary information providers both from the office and during out of hours., • Prepare research and provide support to new business proposals., • Demonstrate strong verbal and written communication skills., • Have a keen interest in Financial PR/Comms and a passion for writing and storytelling. Copywriting skills: a part of your role fluency in writing effectively for corporates is essential., • Responds to client demands, which includes the requirement to work irregular hours at specific times of the year., • Be an ambassador for Camarco. Qualifications • At least 1–3 years of experience in public relations or related fields, preferred but not required., • A keen interest in financial and business topics, along with the ways businesses connect and interact with stakeholders., • Strong awareness of current affairs and global issues., • Exceptional analytical, writing, and communication abilities., • Impeccable attention to detail and dedication to quality., • Strong multitasking and prioritisation skills., • A track record of thriving in dynamic, fast-paced settings., • An entrepreneurial mindset and creative approach to challenges., • Initiative and eagerness to continuously learn and grow. Why Camarco London? As one of the world’s leading financial, business, media, cultural and political centres, London is the perfect base for Camarco’s award-winning UK operations. With our recent acquisition by APCO Worldwide, taking our combined London headcount to 110+ diverse and collaborative colleagues. Being part of APCO Worldwide and having the global footprint of 30 international offices and 1,100+ colleagues globally, we are able to invest in industry-leading programmes to help our people set the standards in their fields; from training to rich international experiences, our team develops lifelong skills and fulfilling careers at Camarco while providing exceptional service to clients. About APCO ABOUT US APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact. Founded in 1984, with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world. Headquartered in Washington, D.C., APCO is comprised of strategic advisers, consultants and creators, working together across borders and functions, to provide services and expertise on financial, competitive, political and societal issues. APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the health, energy, technology, transportation & infrastructure and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate reputation and global solutions services. APCO is renowned for its ability to champion clients’ interests and permission to operate , build their reputation and strengthen their standing. APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact. By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.

ROLE PURPOSE Responsible for leading account transitions and the assigned transition team for the duration of the transition. A transition project may include large complex multi-service lines for regional and global clients. Responsible for overseeing and managing the end-to-end project and ensuring that all applicable business service lines deliver the scope of work required and that all service lines coordinate their work with each other, to assure the overall outcome of service delivery is achieved. This may include but is not limited to functional areas, i.e., Technology, Sourcing, HR, finance etc. Responsibilities also include the leadership of matrix team to deliver a transition or project; owner of the budget/schedule; implementation of all contractual deliverables; client reporting and interface (acting as a single point of contact/SPOC); successful "go-live" and transition close out. This role will work with senior managers and executive sponsors to initiate and lead projects and programmes supporting Global Workplace Solutions (GWS). This is predominantly mobilising new client accounts and expansion/transformation of existing accounts as a member of the GWS Global Transition Team (GTT). JOB SUMMARY: • Primary administrator of large, complex transition projects. Accountable to maintain the project schedule, reporting dashboard, and to host key meetings. Understands the solution documents and materials to translate a proposed solution into a project plan/schedule., • Ensures matrix team compliance with project scoping methods and can help large groups codify purpose, objective, and scope for their programmes. Expert at ensuring all scope is accounted for within the transition plan; can proactively adapt project plan templates (MS Project) to client needs and requirements., • Expert in full lifecycle of project and program schedules of any size and type. Able to design custom governance structure tailored to client needs. Contributes to development of new plan content to be shared with PM team., • Facilitates cross-functional planning and plan validation sessions with large sized groups and at varying levels of detail and depth., • Expert knowledge and application of Project Management. Ensures other PMs, GTT members, and enterprise resources are informed and following standards., • Ensures program objectives are met on assignments and learnings are used to advance the PM and GTT team., • Well versed at project report construction and modification. Able to anticipate needs and customize or develop new reporting to suit project and client preferences. Capable of interpreting reports for all levels of stakeholders., • Designs, establishes, and leads program governance on large, complex projects using specific technology platforms. MAJOR TASKS: • Expert at all internal and client kickoff processes; can brief any section (as needed); understand all workstream elements and can brief any as needed, • Can develop and execute streamlined processes allowing maximum efficiency for all team members while providing exceptional quality and value. Understand GWS key initiatives and support all team members with achieving goals, • Exceptional communicator and leverages tools to assist discussion to mitigate risks. Leads by example, and enables all transition team members to be successful in their workstream, • Understands the client's needs and able to work with the Data Management Office to build customized reporting suited for each client and stakeholders at multiple organization levels. Understand the critical elements of a report and can tailor as necessary ensuring maximum value and quality, • Able to use all best practices and lead evolution into greater efficiency, allowing for all workstreams and transition team members the maximum amount of time to do their work. Expert contributor and understand all weekly needs and how to support and promote success across the team. Able to structure and lead Internal Control Call / Project Review Meetings and Steering Committee meetings for large, complex programs, • Expert risk manager; can communicate potential risks prior to them becoming risks, can provide experiences or examples of like risks and how each was mitigated or resolved, • Develops and manages the transition work stream data reporting and tracker capabilities, advancing team knowledge and interconnectedness by identifying opportunities for enhanced reporting and sharing of information, • Identifies improvement opportunities to Global Transition Team practices through experience and leading initiatives generated from the Transition Improvement Process (TIP), • Understands impacts and cascade effects of managing time and expenses. Understand transition budget developments and how to expertly manage to each established budget PERSON SPECIFICATION: • Able to discern solution documents, connect with solution leads for specifics, and design master crafted Request for Proposal (RFP) schedules that fit client needs. Able to effectively confirm deliverables and prepare connections across transition plans, ensuring that the transition has an extremely quality plan (regional, national or global), • MS Project Online: Advanced to expert level expertise preferred. Ability to modify complex MS project plans, provide regular updates and troubleshoot overall functionality of a complex MS project schedule, • SmartSheet: Familiarity with this platform preferred, • Power BI: Familiar with Power BI reports - comfortable in using reports and dashboards built in Power BI; can work with experts to align reports to the needs of the project., • Microsoft Suite: Moderate familiarity with Word, PowerPoint, OneNote and Teams; above average ability with Excel preferred, • Bachelor's degree with an emphasis in Facilities Management, Business Administration, Construction or related field, • Professional background with systems implementations, mergers/acquisitions, re-engineering or other large/complex projects, • Must be fluent in English, • Fluency in another European language, such as German or French, is desirable but not essential, • Ability to travel as required - including regular presence in our London HQ

We're looking for a Regional Safeguarding Team Administrator to join our National Safeguarding Team. About the Department/Role The Church of England is continually striving to improve its safeguarding practices. The 2020 report by IICSA on the Church highlighted failures in respect of child sexual abuse and, more broadly, the challenges facing the Church to get safeguarding right. The Church's aspiration is that safeguarding is not experienced and approached as a matter of administrative compliance. Rather, it should be what the Church is - something that flows from its core beliefs and values, part of its DNA. The Church has made important and positive strides over recent years. There is, however, still much to be done to keep children and vulnerable adults safe, and to promote their well-being. The Church is a complex collection of different bodies. Most of the safeguarding work is carried out locally within the 42 dioceses and cathedrals in England. This work is supported centrally by a National Safeguarding Team (NST). What you'll be doing The purpose of this role is to support the Regional Safeguarding Team to deliver a high quality and consistent service to all dioceses and cathedrals in England. You will manage operational matters for the regional safeguarding team and facilitate the smooth running of regional safeguarding networks. To be successful in this role, you will need: • Experience of diary, meeting and event administration, • Experience providing administrative support to a team operating nationally, • Experience of triaging and responding to communications of a sensitive nature, • Experience producing newsletters and/or maintaining website pages, • Highly IT literate and proficient with common applications such as Microsoft Teams, Word, Excel, Outlook and PowerPoint as well as web-based applicationsKey role requirements This is a 12 month fixed term contract * This role is based in Church House, Westminster, London, SW10 3AZ About You The Church of England is for everyone and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups. As a Disability Confident employer, we are committed to recruiting disabled people. We offer interviews to disabled people who meet the minimum criteria for the role. Please refer to the Job Description for more information about the role and person specification. The closing date for applications is 21 December 2025. Interviews will be held in January 2026. What we offer Your Salary • A salary of £34,801 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.Your Benefits, • 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time)., • We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance., • We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships., • Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines., • Access to Occupational Health, and an Employee Assistance Programme, • Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest., • Apply for eligibility for an Eyecare voucher. We Include. You Belong. Our Belonging and Inclusion Strategy aims for everyone in the National Church Institutions (NCIs) to feel that they belong, and are valued for who they are and what they contribute. Together, our people contribute in different ways towards our common purpose, whichever NCI they work in and whatever their background. Living out our values in all that we do, we: • Strive for Excellence, • Show Compassion, • Respect others, • Collaborate, • Act with IntegrityWe believe our commitment to belonging and inclusion fuels our progress and drives us forward. The NCIs are a safe, inclusive workplace for people of all backgrounds and walks of life. We welcome applications from people of all faiths and of no faith. We want to encourage applications from a diverse group of people who share our values. Even if you have never thought about working for us before, if you have the skills and experience we're looking for then we would like to hear from you. Please note: You must have the right to work in the UK to be considered for the role. Desired Skills and Experience Knowledge/Experience: • Experience of diary, meeting and event administration, • Experience providing administrative support to a team operating nationally, • Experience of triaging and responding to communications of a sensitive nature, • Experience producing newsletters and/or maintaining website pages Skills & Abilities: • Highly organised, proactive and able to plan ahead, • Accurate, with an eye for detail, • Able to analyse data and identify key themes, • Excellent verbal and written communication skills for a range of stakeholders, • Able to work tactfully, sensitively and flexibly under pressure Personal Attributes: • Strong personal initiative and time management, • Problem-solving approach to work, • Team player, • Commitment to contributing to the protection of children and vulnerable adults, • Empathy for the mission of the Church of England

A fantastic opportunity has become available for an organised and proactive School Administrator to join a welcoming and supportive North London school. This is an ideal role for someone who thrives in a busy educational environment and enjoys being at the heart of school operations. As the first point of contact for pupils, parents, staff, and visitors, you will play an essential role in keeping the school running smoothly. Your daily responsibilities will include: • Managing reception duties with professionalism and warmth, • Maintaining accurate pupil databases and handling confidential records, • Supporting staff with timetables, attendance, and general administrative tasks, • Liaising with parents and external agencies, • Ensuring efficient communication across the school community The ideal candidate will have: • Previous experience in a school office or similar educational setting, • Strong working knowledge of systems such as Arbor, SIMS, or Integris, • Excellent organisation, attention to detail, and time-management skills, • The ability to juggle multiple priorities in a fast-paced environment, • Confident communication and a calm, friendly approach Why apply? • Supportive and collaborative school environment, • Term-time hours: 8:30 AM – 3:30 PM, • Competitive hourly pay: £17–£20, • A rewarding role where no two days are the same If you’re an experienced administrator looking for your next fulfilling challenge within education, we’d love to hear from you. Why work via Teach Now? Teach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We: • Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance., • Offer an excellent ‘refer a friend’ scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days., • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee., • Give you access to a wide range of CPD training through our in-house team of experienced senior leaders Application Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance.

Introduction At IBM CIC, we provide technical and industry expertise to a wide range of public and private sector clients in the UK. A career in IBM CIC means you’ll have the opportunity to work with leading professionals across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. You will get the chance to deliver effective solutions, driving meaningful business change for our clients, using some of the latest technology platforms. Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. We Offer • Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications, • Regular and frequent promotion opportunities to ensure you can drive and develop your career with us, • Feedback and checkpoints throughout the year, • Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks, • A culture where your ideas for growth and innovation are always welcome, • Internal recognition programs for peer-to-peer appreciation as well as from manager to employees, • Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme, • More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Program, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities As a Senior Application Developer – Azure Cloud Full Stack at IBM, you will leverage your deep technical expertise and leadership capabilities to drive innovation and excellence in cloud solutions for our healthcare clients. This role offers the opportunity to design and deliver transformative, cloud‑native applications that enhance healthcare delivery, improve patient outcomes, and support IBM’s mission to advance digital transformation in the healthcare sector. Key Responsibilities • Lead the design, development, and deployment of complex cloud‑native applications on the Microsoft Azure platform., • Mentor and guide junior developers, fostering a culture of continuous learning, collaboration, and technical excellence., • Work closely with stakeholders and healthcare domain experts to define robust system architectures and ensure seamless integration with Azure services., • Stay up to date with emerging cloud technologies, frameworks, and best practices, applying them to optimize performance, scalability, and security., • Contribute to the creation and execution of cloud‑native strategies and technology roadmaps aligned with IBM’s healthcare innovation goals. If you’re passionate about solving complex cloud challenges and want to make a meaningful impact in the healthcare industry, IBM would love to hear from you. Preferred Education Bachelor's Degree Required Technical And Professional Expertise • Extensive experience in developing rich, high‑performance user interfaces using Single‑Page Applications (SPAs) or micro‑frontend architectures., • Proven expertise in designing and implementing scalable, resilient backend microservices aligned with 12‑factor app principles., • Strong understanding of modern SQL and NoSQL data modeling techniques and best practices., • Proficiency in .NET Core, Node.js, and other purpose‑built programming languages and runtimes for enterprise‑grade solutions., • Deep technical knowledge of Microsoft Azure cloud services, frameworks, and best‑practice architectures., • Hands‑on experience with event‑driven architectures, particularly using Kafka and Zookeeper., • Familiarity with cloud‑native CI/CD pipelines and automated release processes., • Solid understanding and application of Test‑Driven Development (TDD) methodologies., • Practical experience deploying and managing workloads on Azure, including Azure VMs, Azure Kubernetes Service (AKS), Azure Container Registry, Azure App Services, Azure Functions, Azure Batch, and Azure Service Fabric., • Experience leveraging Azure Content Delivery Network (CDN) and Azure API Management (APIM) for scalable application delivery., • Strong working knowledge of Azure SQL Database, Azure Cosmos DB, and Azure Cache for Redis., • Implementation experience with Azure integration services such as Logic Apps, Service Bus, Event Grid, and API Management., • Familiarity with Application Insights and Azure Monitor for observability, diagnostics, and performance tracking., • Understanding of DevSecOps principles and experience with Azure DevOps, Azure Boards, Pipelines, Repos, PowerShell scripting, and YAML pipeline automation., • Demonstrated success in delivering high‑quality cloud‑native solutions within enterprise environments., • Excellent communication, leadership, and problem‑solving capabilities., • Strong foundation in Azure security, including identity management, access control, and threat protection., • Experience with front‑end frameworks such as React, Angular, or Vue.js., • Proficiency in back‑end development using .NET, Node.js, or Python. As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 5 years. Preferred Technical And Professional Experience Desirable Certifications • Microsoft Certified: Azure Fundamentals (AZ‑900), • Microsoft Certified: Azure Developer Associate (AZ‑204), • Microsoft Certified: Azure Solutions Architect Expert (AZ‑305), • Microsoft Certified: DevOps Engineer Expert (AZ‑400), • Microsoft Certified: Azure Database Administrator Associate (DP‑300), • Microsoft Certified: Power Platform Developer Associate (PL‑400) Complementary Certifications • Microsoft Certified: .NET Developer, • Certified Kubernetes Administrator (CKA), • Certified ScrumMaster (CSM) or PMI‑ACP

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role At Kyndryl, Microsoft 365 is at the heart of our Digital Workplace strategy. We are committed to delivering world-class collaboration and productivity experiences for our customers and employees. As part of the Digital Workplace Services Team within the CIO function, you will help shape the future of how we work by driving innovation and excellence in M365 capabilities. Working closely with our internal teams and partners at Microsoft, you will lead the early adoption of new features and ensure that our technical implementations meet the highest standards of security, compliance, and performance. From day one, you’ll be deeply engaged in projects that transform the way people work. You’ll analyze challenges, design solutions, and implement best practices for M365 services such as Teams, SharePoint Online, Exchange Online, OneDrive, and Intune. You’ll also play a critical role in governance and security, ensuring that identity and access management, compliance, and data protection are embedded into everything we deliver. Beyond implementation, you’ll mentor and guide colleagues across the organization, sharing your expertise and helping others grow. As an M365 Collaboration Senior Engineer at Kyndryl, you won’t just maintain systems—you’ll build them, improve them, and make them smarter. You’ll work on projects from start to finish, providing analysis, creating documentation, and delivering solutions that make a real impact. You’ll be involved early in the process, helping to decide what’s possible, identifying risks, and shaping technical strategies. This is a hands-on role where your ability to understand how systems interact with their environment will be invaluable. Every project brings new challenges and opportunities to learn, so boredom won’t be an issue. Your future at Kyndryl We believe in growth - yours and ours. At Kyndryl, you’ll have access to certifications, training, and career paths so you can continue to build your soft and technical skills. You’ll work alongside some of the best minds in the industry, in an environment that values collaboration, innovation, and continuous improvement. Your contributions will be visible, and your impact will be felt-not just by your team, but by clients who will ask for you by name. Who You Are You’re not just experienced - you’re passionate about technology and eager to learn. You bring deep expertise in Microsoft 365 and know how to deliver secure, reliable, and scalable solutions. You’re hands-on, comfortable with automation and scripting, and able to integrate complex systems. You understand IT service management principles and can balance technical excellence with business needs. Most importantly, you have a growth mindset, a customer-first attitude, and a collaborative approach that makes you a trusted partner in any project. Key Responsibilities: Technical Engineering • Collaborate with the Head of M365 Collaboration Engineering to define, prioritize, and maintain the M365 collaboration capabilities., • Implement business requirements into scalable, innovative M365 solutions aligned with enterprise platform architecture., • Serve as the technical lead in this team for M365-related projects and configurations., • Design, with the wider CIO team, end-to-end technical solutions to enhance all aspects of the Employee Experience while optimising the service delivered by this team., • Oversee configuration, integration, and development activities ensuring adherence to enterprise architectural and security standards., • Work closely across the DWS team (operations and engineering) to enable agile sprint delivery/execution across an ongoing programme of work focused on true digital transformation., • Evaluate emerging M365 features and technologies, identifying opportunities for early adoption and innovation., • Drive continuous improvement initiatives to enhance platform performance, user experience, and operational efficiency., • Manage lifecycle of M365 components, including updates, deprecations, and transitions. Platform Enablement & Adoption • Support change management and user adoption strategies in partnership with internal communications and training teams., • Partner with Microsoft and internal stakeholders to guide the early adoption of new M365 capabilities and ensure alignment with best practices Governance & Stakeholder Engagement • Act as the key M365 technical liaison at this level., • Ensure compliance with CIO architecture, data privacy, security, and development standards., • Contribute to enterprise-wide governance bodies, design reviews, and platform health initiatives. Key Skills & Experience: • 3+ years of M365 experience at this senior level, with at least 6 years in M365 engineering role., • Deep expertise of M365 collaboration tools (SharePoint, Teams, Exchange, Viva etc)., • Proven experience implementing enterprise-scale M365 solutions within a global environment., • Strong understanding of agile delivery practices., • Ability to think creatively when defining what world-class excellence looks like (with regard to the entire end-to-end offering)., • Extensive hands-on experience with Teams, EXO, SharePoint and data loss, classification etc., • Experience of IDAM and Intune (desirable). Certifications: • Microsoft 365 Certified: Enterprise Administrator Expert (highly desirable), • Microsoft 365 Certified: Teams Administrator Associate (desirable), • Microsoft 365 Certified: Collaboration Communications Systems Engineer (desirable), • Microsoft 365 Certified: Endpoint Administrator Associate (desirable), • Microsoft 365 Certified: Azure Fundamentals (desirable), • Agile/SAFe certifications e.g., Scrum Product Owner (a plus) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

• Role: Medical Secretary/Administrator, • Division: HCA Primary Care, • Location: Palace Gate Practice, • Shift Times: Monday – Friday (10:00am – 6:00pm), • Weekly Hours: 37.5 Hrs Per Week, • Contract: Fixed Term Contract (Mat Cover), • Salary: Competitive (DOE) Plus vast array of additional benefits, including private healthcare, finance, retail, and wellbeing services, and support for career development to complete Masters in Advance Nursing, if desired. About HCA UK Corporate Healthcare HCA Healthcare UK is a leading provider of Corporate Healthcare services, delivering high-quality, personalised care directly within the workplace. We embed our clinical teams inside some of the UK’s most prestigious organisations including global banks, insurers, and professional services firms ensuring their employees have direct access to exceptional healthcare support. The Opportunity We are seeking a highly organized and experienced Medical Secretary to provide administrative and secretarial support within our prestigious GP Clinic. The Palace Gate Practice is one of London's most prestigious GP clinics and it cares for a wide range of patients from all over the world, many of them well known VIP's. This role combines the responsibilities of a Medical Secretary and Administrator into one, interesting role, ensuring the smooth operation of medical and administrative functions. The ideal candidate will have strong communication skills, attention to detail, and the ability to handle confidential information with professionalism. What You’ll Be Doing • Provide high level secretarial and admin support to GPs and the wider team, • Prepare medical reports, correspondence, and official documents while managing communications, including emails and telephone calls., • Provide full secretarial support, handling sensitive information with confidentiality., • Schedule referrals, arrange patient admissions, request investigations, and alert consultants to urgent results., • Manage post and other correspondence, prioritising tasks for independent resolution., • Be responsible for the appropriate management of patient appointments and referrals and liaise with patients and hospital staff as required in order to facilitate this., • Answer phone calls, Send letters., • Address patient queries and complaints, escalating them when necessary., • Promote efficient service delivery, seeking opportunities for improvement and business growth., • Maintain accurate consultant schedules and information on relevant platforms., • Maintain and update patient records and confidential documents., • Keep up to date with current policies and standard operating procedures., • Managing patient billing, invoicing, and payments., • Processing insurance claims and liaising with insurance companies., • Have an active role in developing and implementing projects across the department. Promote a learning and supportive environment. Attend Staff Meetings to review and improve working practices/solve problems, • Complete monthly regulatory check lists which are provided by Governance, • Handling patients registrations and reports, • To be responsible for the opening and closing of the clinic and security of the site, issuing visitor ID badges and checking identities. What You’ll Bring • Proven experience in a senior administrative or medical secretarial role., • Strong knowledge of medical terminology and healthcare procedures., • Excellent organisational, multitasking, and time-management skills., • Proficiency in medical software Emis Web (preferably) and office applications (MS Office, EHR systems)., • Ability to work under pressure and handle sensitive information with discretion., • Strong communication and interpersonal skills., • Certification in medical administration or a related field is desirable. Why HCA UK? Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing. Benefits We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Medical Secretary/Administrator you’ll be eligible for: • 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you, • Private Healthcare Insurance for treatment at our leading hospitals, • Private pension contribution which increases with length of service, • Season Ticket Loan and Cycle to Work scheme, • Group Life Assurance from day one, • Critical illness cover, • Enhanced Maternity and Paternity pay, • Corporate staff discount for all facilities including Maternity packages at The Portland, • Comprehensive range of flexible health, protection and lifestyle benefits to suit you, • Discounts with over 800 major retailers Culture and values At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other. Our Mission Is Simple, Above All Else We’re Committed To The Care And Improvement Of Human Life, a Clear Statement That Extends To Both Our Patients And Colleagues. To Achieve This, We Live And Breathe Four Core Values • Unique and Individual: We recognise and value everyone as unique and individual, • Kindness and compassion: We treat people with kindness and compassion, • Honesty, integrity and fairness: - We act with absolute honesty, integrity and fairness, • Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity Reasonable adjustments We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

Eeze is a leading innovator in the iGaming industry, specialising in the design, development, and delivery of live casino games. As we expand our operations in the European market, we are committed to pushing the boundaries of gaming experiences, offering cutting-edge, immersive live casino games that are tailored to the unique needs of our clients and their audiences. Our work culture promotes collaboration, creativity, and innovation, all while encouraging a startup mindset. Job Summary As a Procurement Administrator you will support the IT team with administration and be responsible for sourcing and purchasing the best quality equipment, goods and services. Additionally you will maintain a positive and friendly company image by acting as the first line of contact with suppliers. Key Responsibilities • Supplier management for IT equipment, understanding the stock and lead times to satisfy the business., • Raising purchase orders and updating stock systems., • Ensuring timely provision of IT equipment for end users and for implementation of projects. Producing purchase orders for suppliers as required, ensuring Procurement processes are adhered to., • Dealing with IT Procurement queries., • Dealing with payment queries, and ensuring approval is sought in a timely manner by liaising with the finance team., • Tracking receipt and spend against POs expected and raised., • Organising collections/delivery slots and liaise with third parties., • Supporting the Head of IT and IT Manager with the monthly budget., • Handling expenses and various administrative duties., • Supporting the IT Manager with IT Procurement, Asset, Audit, and Admin functions., • Maintaining an accurate list of subscriptions, software purchases and licencing details., • Identifying opportunities for improving service operations processes to drive cost and process efficiencies., • Maintaining supplier relationships for all locations., • Working at pace to match the demands of the business., • Supporting the setup of any new suppliers. Requirements: • Relevant experience/qualification in administration, procurement or supplier management., • Previous experience with managing and dealing with suppliers., • Excellent written and oral communication skills., • Common sense approach with the ability to spot opportunities to simplify and improve processes to drive better results and sound business outcomes., • The ability to understand and translate users / customers business requirements into IT deliverables., • Ability to deal with confidential information and maintain confidentiality., • Positive, proactive and collaborative team player who is also comfortable working autonomously. Required Skills: • Computer literate – Microsoft 365 (Word, Excel, PowerPoint)., • Highly numerate and high attention to detail., • Personal resilience and capacity to work effectively and stay calm under pressure., • Strong organisational skills. Preferred Skills: • Previous experience working with suppliers in China or the Philippines., • Verbal communication in either Mandarin or Cantonese is desirable. What’s in it for you? • Experience a dynamic and team-orientated work environment., • Opportunities for personal growth and learning., • An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome., • 25 paid holiday per year. In addition to public holidays., • Life Assurance (2x annual salary)., • Private Medical Insurance., • Team Building Opportunities., • Snacks and fruit provided at the office., • Local discounts and more…

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at . While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions. The Challenge We are seeking an experienced and strategic Director of Global Accounts Payable to lead the global transformation and ongoing management of our AP operations. This role will be based in London and focus on centralizing and standardizing our accounts payable functions into a best-in-class, scalable model that supports global growth and efficiency. The ideal candidate will bring a proven background in AP leadership within large, complex, multinational organization, and have experience using JD Edwards and other ERP systems and platforms to drive automation, compliance, and performance. What You’ll Take On • Lead the design and execution of a global AP centralization initiative, consolidating regional operations into a standardized, unified framework., • Build and lead a high-performing global team, including management of remote or regional staff., • Establish and maintain global AP policies, procedures, and controls to ensure consistency, scalability, and compliance across regions within NA, EMEA, and APAC., • Develop a shared services or center-of-excellence model where appropriate, aligned with overall finance transformation goals., • Oversee global accounts payable functions, including invoice processing, payment execution, vendor management, and internal reporting., • Analyze AP metrics (e.g., days payable outstanding, invoice cycle time, error rates) and continuously drive improvement through data and process optimization., • Design and implement efficient and accurate month-end close processes, account reconciliations, and financial reporting as it relates to payables., • Leverage JD Edwards, Scanman, and other programs to improve automation, accuracy, and visibility across AP processes., • Partner with IT and Finance to roll out Scanman to local territories, optimize system configurations, implement new modules, and ensure data integrity., • Evaluate and integrate AP automation tools or complementary technologies (e.g., OCR, e-invoicing, workflow tools) into the JDE ecosystem., • Ensure compliance with global tax and regulatory requirements, including VAT, sales/use tax, and statutory reporting obligations., • Own internal controls over AP processes and support internal/external audit requirements., • Reduce risk through consistent application of payment terms, vendor vetting, and segregation of duties., • Partner cross-functionally with Procurement, Treasury, FP&A, Tax, and Legal to support broader finance and operational goals., • Serve as administrator for travel and expense cards., • Partner with Procurement team on management of Concur which includes enhancing reporting and monitoring of expenses., • Serve as a subject matter expert and trusted adviser on AP matters to senior leadership. What You Bring • Bachelor’s degree in Accounting, Finance, or related field., • 10+ years of progressive experience in Accounts Payable or Finance Operations, with 5+ years in a senior leadership role leading global or multi-regional teams., • Extensive experience with JD Edwards (JDE) ideally in a large, complex, multi-entity, multinational environment., • Demonstrated success leading AP centralization and standardization initiatives, ideally in organizations with $1B+ in revenue or similar complexity., • Strong understanding of global regulatory and tax compliance requirements (e.g., VAT, 1099, use tax, etc.)., • Proven ability to lead change, implement technology solutions, and drive operational efficiency., • Strong interpersonal, communication, and stakeholder leadership skills., • Ability to operate effectively across time zones and cultures., • Experience in a shared services function or global business services (GBS) model., • Experience with AP automation and digital transformation initiatives integrated into JDE., • Experience with T&E systems, specifically Concur. What We Offer You: • Great Company Culture. We pride ourselves as being one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success., • Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company., • Work Hard, Play Hard. Our employees’ bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, our onsite Gym, company parties, our Office bar, game release events, monthly socials, and team challenges., • Benefits. Benefits include, but are not limited to Private healthcare, Private dental, A double matching pension policy where the employer will double match up to a 4% contribution from the employee, Employee stock purchase scheme with a 15% discount, Eye tests and vouchers towards glasses, Cycle to work scheme, Flu vouchers, Annual health, 4X death in service insurance, Income protection (66% salary), Workplace Savings, 26 days holiday, Enhanced Family friendly policies + other great perks and great office facilities!, • Perks. Fitness reimbursement up to £50 per month, an onsite Gym, an Office bar, employee discount programs, free games & events, stocked pantries and a dog friendly workplace. Take-Two Interactive Software, Inc. and its affiliates and group companies (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, colour, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, citizenship status, physical or mental disability, pregnancy, age, marital status, or any other characteristics protected by applicable law. Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact .

MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks in the world with $2.8 trillion in assets – we provide clients access to a range of leading solutions from fund administration, middle-office outsourcing, custody, foreign exchange, trustee services and depository to securities lending and other banking services. With a diverse and dynamic network of offices across the globe, MUFG Investor Services provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide variety of work. Imagine your future at MUFG Investor Services where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution. Job Description The IT Service Management team is at the center of standardizing the methods, tools, and procedures for proficient and prompt handling of all IT Service Management toolset. You will help define critical success factors (CSFs) for organizational objectives and then define KPIs for the CSFs, for more granular and transparent measurement and assessment. You will ensure that the selected ITSM/service desk tools are able to capture demand for incident resolution and service requests. In this role, you will be responsible for implementation, configuration, and providing technical support for our IT Service Management (ITSM) toolset (Jira Service Management, Jira, Confluence), as well as implementing and maintaining selected ITIL practices. Additionally, you will serve as the Atlassian tools administrator for the organization. Reporting to the Director, IT, IT Service Management you will: • Provide technical support for our ITSM tools, Jira Service Management, Jira, Confluence, and other Atlassian products and add-ons., • Serve as the Atlassian tools administrator for the organization, ensuring that our Atlassian tools are configured and integrated with other systems and tools., • Work closely with the IT and development teams to ensure that our ITSM tools are functioning optimally and meeting the needs of our users., • Train users on how to use our ITSM tools and ITIL processes., • Assist in creating and maintaining the company’s CMDB, the Service Catalogue, and Knowledge base articles., • Develop and maintain documentation for our ITSM tools and ITIL processes., • Implement selected General and Service Management ITIL practices., • Lead efforts in implementing and maintaining Knowledge management, Availability management, Monitoring and Event management, Asset management, and Service Configuration management., • Provide coverage for the CAB meeting and DR exercises, in absence of Change/Service Continuity manager Qualifications • 3+ Years of Experience with Atlassian products (Jira Service Management, Jira, Confluence) in a professional setting, relevant certifications are an added advantage, • Technical support knowledge of ITSM tools (Jira Service Management, Jira, Confluence), • A Certificate / Diploma in Computer Science, Business, Related Sciences, or equivalent combination of education and work experience., • IT Service Management knowledge, ITIL practices implementation experience, • Excellent knowledge of ITIL best practices, including incident management, problem management, change management, and service desk management. Preferred: • ITIL Foundation certificate is an asset, • AWS Practitioner certificate is an asset, • Experience with scripting and automation is a plus. Additional Information At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency. We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience. MUFG is an equal opportunity employer.

About Triple Point Since 2004, we’ve been bringing investment ideas to life and connecting capital with the right people and opportunities. Today, we manage more than £2.5 billion for a broad range of investors across five key investment strategies: Private Credit, Social Housing, Clean Heat, Energy and Venture. These strategies underpin the innovative range of investments we offer to both private (retail) and institutional clients. There are 230+ employees at Triple Point, all committed to leaving the world demonstrably better than we found it. That’s why we’re a certified B Corp, signed up to the Principles for Responsible Investment, and were named a Sunday Times 'Best Place to Work 2025'. If this sounds like an environment where you would flourish, then read on The Digital & Technology Function The Digital & Technology function provides the systems, data, tools and technical capabilities that power Triple Point. The team implements, maintains and optimises platforms that enable the business to operate efficiently, safely and with pace ensuring systems are reliable, integrated, commercially aligned and continually improving. Its purpose is to enhance productivity, reduce risk, enable high-quality data and reporting and support the delivery of exceptional outcomes across all investment, lending and operational teams. The Team • The Business Systems team sits centrally within Digital & Technology and works across every major business area including Distribution, Private Credit, Finance, Legal, Risk and other core functions., • The team is responsible for the lifecycle of Triple Point’s core systems, including a heavily customised Salesforce platform (with Experience Cloud and customer-facing portals), integrated tools, data flows and supporting processes., • The team includes system analysts, product managers and an offshore Salesforce development team. It operates closely alongside the Data & Insight team, Tech Ops, and Digital Solutions, forming the wider capability that drives automation, integration, AI adoption, data governance and digital enablement across Triple Point. The Role • The Head of Business Systems leads Triple Point’s enterprise systems capability. The role oversees product managers, system analysts, and offshore developers, ensuring that the platforms used across Distribution, Private Credit, Finance, and central teams are reliable, scalable, and continually improving., • This role defines the systems strategy, establishes strong governance, and delivers a centrally aligned roadmap that drives automation, data quality, AI adoption and operational efficiency. Working closely with Data & Insight, the role ensures our systems integrate effectively and support high-quality, well-structured data that underpins reporting and insight., • The role is critical to enabling operational excellence, reducing manual work, and improving the internal customer experience across Triple Point. Key Responsibilities Leadership & Strategy • Lead the enterprise systems strategy and roadmap, ensuring alignment across business units., • Manage and develop a multidisciplinary team (analysts, product managers, offshore Salesforce developers)., • Establish and maintain governance, documentation and quality assurance standards., • Act as a key strategic partner to the CIO and wider Executive team, shaping Triple Point’s enterprise systems and digital strategy so that it supports the firm’s commercial objectives and risk appetite., • Provide clear, insight-led recommendations on roadmap priorities, investment decisions and emerging technology opportunities, balancing innovation with operational stability. Salesforce Platform Ownership • Own and evolve Triple Point’s customised Salesforce platform, including Experience Cloud and customer-facing portals., • Ensure strong backlog practices, release management discipline and high solution quality., • Balance configuration, low-code automation and custom development appropriately. Delivery & Governance • Define and enforce frameworks for sprints, releases, testing and documentation., • Implement Definition of Ready/Definition of Done, code review standards and testing expectations., • Act as an escalation point for system incidents, maintaining calm and clarity. Data, Integrations & Architecture • Partner with Data & Insight to embed strong data governance and improve data quality., • Ensure systems support clean, connected data structures for reporting and insight., • Lead procurement and vendor/RFP processes for new tools. Optimisation, Automation & AI • Identify opportunities to reduce manual processes and improve efficiency., • Champion automation and AI adoption across workflows and systems., • Recommend system improvements that support commercial and operational goals. Stakeholder Management • Build trusted relationships with Executive sponsors and functional heads, ensuring there is ongoing alignment between business priorities and the systems roadmap., • Communicate complex systems topics in a concise, commercially grounded way to senior stakeholders (including ExCo and Board committees where required), ensuring decisions are well understood and supported., • Facilitate workshops, manage competing priorities and maintain alignment with roadmap decisions., • Communicate effectively with both senior leaders and technical teams. Competencies Technical & Domain Expertise • Experience as: Product Owner, Platform Owner, Salesforce Lead or Head of Business Systems., • Proven experience with heavily customised, business-critical Salesforce orgs., • Strong understanding of system architecture, integration patterns, low-code automation and data governance., • Expert business analysis skills: workshops, requirements elicitation, as-is/to-be mapping., • Skilled in writing user stories, defining acceptance criteria and managing backlogs., • Experience enforcing structured delivery practices (code reviews, testing, release governance)., • Ability to challenge developers on testing depth, edge cases and data implications., • Financial services experience essential (lending, private credit, investment management), with a good understanding of accounting and financial movements. Salesforce Certifications — One or more required • Salesforce Administrator, • Salesforce Business Analyst, • Experience Cloud Consultant, • Platform App Builder, • Sales Cloud Consultant, • Service Cloud Consultant, • Architect-level certifications (e.g., App Architect, Integration Architect) Commercial & Domain Awareness • Able to learn complex financial concepts quickly., • Comfortable discussing pipelines, AUM, mandates, onboarding, lending lifecycle events and credit processes, • Able to connect system decisions to commercial outcomes. Leadership & Behavioural Strengths • Outstanding communication skills, able to operate at both technical and executive levels., • Skilled at translating business needs into delivery requirements and technical constraints into business language., • Strong facilitator of workshops and trade-off conversations., • Able to switch smoothly between strategic thinking, detailed solution design and operational issue management., • Calm under pressure with strong prioritisation judgment., • Builds strong cross-functional relationships., • Maintains strategic focus while supporting hands-on delivery where appropriate., • Champions automation, AI, data quality and continuous improvement. Why Join us? • You’ll join a talented, collaborative team in a connected environment where ideas and initiative are valued., • We offer a competitive salary, a comprehensive benefits package, and genuine opportunities for growth and progression., • Opportunities for professional development and career progression. At Triple Point, high performance means living our values every day: • Stay Curious., • Be Generous., • Take Thoughtful Action., • Pull Together., • Own It. In line with our values Stay Curious and Take Thoughtful Action every employee has access to ChatGPT Enterprise and is encouraged to explore how AI and automation can enhance their work. We see technology as a co-pilot, helping us improve efficiency and insight while keeping decisions grounded in thoughtful human judgment.

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance___In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity As Multiverse continues its rapid growth, we are seeking a skilled and strategic GTM Systems Business Analyst to join our Revenue Operations team. This key role will serve as the essential bridge between our Go-to-Market (GTM) organisation — Sales, Marketing, and Customer Success — and the GTM Systems Engineering team. You will be essential in translating strategic business needs into scalable, efficient system solutions, directly impacting the productivity and growth of our GTM engine. This role reports to the GTM Systems leadership and involves close collaboration with stakeholders across the entire Revenue Operations function and the wider GTM organisation. Key Responsibilities • Requirements Management & Discovery: Act as the primary liaison to the GTM organisation (Sales, Marketing, Customer Success) to discover, analyse, and document business needs and system enhancement requests., • Solution Translation & Design: Translate high-level business problems and requests into detailed, actionable documentation, including project specifications, user stories, functional requirements, and technical requirements for the GTM Systems Engineers and Administrators., • Project Planning & Execution: Support the planning, prioritisation, and management of the GTM Systems roadmap, ensuring strong alignment with broader Revenue Operations and GTM objectives., • Documentation & Knowledge Transfer: Develop and maintain clear, high-quality documentation, including process maps (AS-IS/TO-BE), system blueprints, Standard Operating Procedures (SOPs), and user-facing guides to ensure consistency across the GTM organisation., • Quality Assurance & Verification: Coordinate and lead system testing (UAT/User Acceptance Testing) to ensure solutions meet business requirements and are implemented effectively and defect-free., • Stakeholder Management & Enablement: Manage communication and expectations with stakeholders at all levels, ensuring alignment on project status, risks, and timelines. Support the creation and delivery of enablement content for GTM teams on new system features and processes., • Continuous Improvement: Proactively identify opportunities for process optimisation and system automation, leveraging no-code/low-code tools and AI capabilities within our GTM stack to streamline repetitive tasks and enhance data quality. Key Qualifications And Experience • Professional Experience: 3-5 years of progressive experience in a Business Analyst, Systems Analyst, Sales Operations, or Revenue Operations role, preferably within a fast-paced B2B technology or SaaS company., • Business Analysis Expertise: Proven ability to elicit, analyse, and document complex business requirements and translate them into clear, scalable system specifications., • GTM Process Knowledge: Strong understanding of the end-to-end GTM processes across Sales, Marketing, and Customer Success (e.g., Lead-to-Opportunity, territory management, pipeline management)., • Technical Acumen: Strong proficiency with GTM technology platforms, specifically Salesforce (Sales/Service Cloud), with experience as a power user or administrator, and familiarity with integrated tools (e.g., Gong, Lusha, Cognism, Looker/Tableau, Clay, Zapier, or similar platforms)., • Problem-Solving & Operational Thinking: An ability to independently resolve complex process or system issues and iterate quickly to documented, sustainable solutions., • Communication & Collaboration: Effective written and verbal communication skills, with a track record of successfully managing expectations and influencing outcomes with technical and non-technical stakeholders across different teams., • Data Proficiency: Experience working with and analysing data to inform requirements and measure the impact of system changes. Benefits • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year, • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support, • Hybrid work offering - we collaborate in the office 3 days per week, • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year, • Team fun - weekly socials, company wide events and office snacks! Our commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy ___. Right to Work Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications. Safeguarding All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Full Time 40 hours DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team you’ll become a part of a network of repair centres with one simple mission. To deliver high-quality repairs as quickly and efficiently as possible for our more than 100,000 customers. As we look to the future, you can look to yours too. From technical capability to customer relations, here you’ll find a place where you can really thrive. We’ve got this! What You'll Be Doing As a CSA/Office Administrator, we want you to bring your previous experience to the team. You'll need to demonstrate your experience dealing with our customers as you will be the first point of customer contact for the DLG Auto Services collaborating with our customers and the respective claims and internal functions to our own high standards.as well as working to meet our customer's needs. If you love to stay busy this role is really for you. • You will deliver high levels of customer contact and communications throughout the vehicle repairs., • Provide Service Level Agreements, ensuring customers are contacted regarding repairs, • Identify, own, and handle the risks involved in running our business appropriate to role, following the Direct Line Group risk framework'., • You will be accountable for your individual performance and also contributing to site performance. What You'll Need This role is 40 hour a week contract reporting to the Office Manager The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re-shape vehicle repair industry. That's why we're excited to grow our teams and looking for people to join us as an Office Administrator All roles are at the heart of our Auto Services business and you'll need be enthusiastic, upbeat and committed to delivering the best repair service. We would like you to have had previous experience in a similar role with the following skills: • 1+ years of experience in a customer service role As you can imagine Health and Safety and working to industry standards is important to us. We always ensure our teams and customers safety at each stage of the repair process, ensure tasks are carried out in compliance with Health and Safety and following Audatex estimates, observing DLGAS ways of working and BS10125 procedures. Who You'll Work With We know you've heard this all before, but the culture here at DLG really is something else. We embrace our individuality – you'll see it in the way that we think and work, it's all about ensuring you can enjoy making a contribution, have some fun and be yourself in every aspect. We encourage each other to be the best we can be: no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown – we even reward you for them! We encourage our people to work together, aim higher and to be the best they can be – for customers, colleagues and the business. It's an indefinable "DLGness" that makes us who we are, and we'd love for you to be a part of it. Benefits We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle: • 9% employer contributed pension, • 50% off home, motor and pet insurance plus free Green Flag breakdown cover, • Additional optional Health and Dental insurance, • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way., • Generous holidays, • Buy as you earn share scheme, • Employee discounts and cashback, • Plus, many more We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live Be yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you

Employee Benefits Administrator Salary - £32,000 - £38,000 plus benefits package London/ hybrid Pavilion is partnering with a boutique Employee Benefits organisation that operates alongside its own in-house wealth division. Following a recent cashflow injection, the business is entering an exciting phase of growth, with plans to expand through strategic mergers and acquisitions while maintaining its own strong identity. This is a unique opportunity to join an ambitious organisation where you’ll have full autonomy, broad exposure, and clear long-term progression, including the opportunity to develop into a Consultant role in the future. About the role: • Over 5 years’ experience as an Employee Benefits Administrator, with strong technical knowledge across Group Risk, Healthcare, and Pensions, • Managing and providing support for a diverse portfolio of SME clients, building strong client relationships and trust, • Handling and processing scheme renewals efficiently, ensuring deadlines are consistently met, • Supporting Employee Benefits Consultants in day-to-day activities, including client meetings, reporting, and policy administration, • Delivering excellent service to existing clients, proactively addressing queries and resolving issues promptly, • Experienced in managing full rebrokes from start to finish, ensuring smooth transitions and compliance, • Maintaining accurate and fully compliant client records at all times, adhering to regulatory standards, • Liaising with insurers and product providers to negotiate competitive terms and resolve queries Requirements: • Minimum of 5 years’ experience as an Employee Benefits Administrator, ideally with Group Risk exposure, • Proven experience managing and supporting a portfolio of SME clients, • Strong knowledge of scheme renewals, rebrokes, and employee benefits processes, • Excellent communication and interpersonal skills, with the ability to build trusted client relationships, • Highly organised, proactive, and able to work independently with full autonomy, • Strong attention to detail and a thorough understanding of compliance and regulatory requirements Desirable: • Dual or Tri-Skilled product knowledge is a bonus, • Relevant industry qualifications such as GR1, IF7, OR IF1 etc Please note this opportunity requires office based presence once per week. For the onboarding period it will be 2-3 times per week.

Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication)., • Manage day to day operational aspects of a project and scope., • To assist the IT Manager in delivering various IT projects., • End User Computing support for all staff., • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times., • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements., • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions ., • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch., • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room., • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness., • Manage inventory of computers, network equipment including tracking of purchased equipment and services., • To maintain and ensure that the BCP site is always ready for continuous bank operations, • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times., • To perform monthly infrastructure test and report for Risk Assessment., • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up, • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch., • To comply with all applicable FCA/PRA conduct rules., • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do. Job Description Due to continued growth we are currently looking to hire a CLO Deal Administrator aligned to our London Office. The CLO division sits within US Bank’s Global Corporate Trust (GCT) division. CLO’s are structured finance vehicles that issue both debt and equity liabilities, with the proceeds being used to buy a portfolio of collateral. Typical types of collateral include syndicated bank loans, corporate bonds & equity. The CLO Deal Administrator role is a key role within our Corporate Trust Business and offers a good level of individual responsibility and accountability, whilst being part of a dynamic and successful business line with opportunity for future growth and development. Responsibilities of this role include: oversight and execution of bond/bank loan trade settlements, analysis of Money Market Fund investment requirements, booking cash inflows/outflows to the portfolio, tracking asset attributes such as accrual information, providing cash & asset reporting to the clients on a daily basis, and assisting the Analysts with reporting to the CLO investors. The Deal Administrator ensures 100% accuracy and timeliness of data through the booking and reconciliation of account activity. Context for this role The role holder will be required to build and maintain effective relationships across the Bank and its parent, as well as with external parties, clients, and stakeholders. The role holder will be part of a specialist team and will be expected to exhibit teamwork, attention to detail, ability to work to tight deadlines, detailed technical knowledge with the ability to manage a heavy and varied workload. Key Responsibilities • Cash & Asset Reconciliation responsibility for a portfolio of CDO/CLO transactions, • Generate accurate Daily Cash Reports that reconcile asset payments and receivables on an Actual vs Expected model basis, • Investigate and resolve any exceptions / discrepancies arising. Ability to resolve transactional and portfolio related issues, • Process Broadly Syndicated Loan trades from trade ticket to settlement/payment request stage, • Analysis and oversight of automated Trade settlement processes, • Daily Review of available cash balances & Money Market Funds to ensure sufficient liquidity to action trade settlements, • Receive Bond/Securities tickets and Loan Trade Documents from Clients, review for accuracy, complete relevant documentation and liaise with internal Operations Team’s to ensure they settle within agreed time scales in the market, • Liaise directly with Clients/Counterparties/Agent Banks and other departments for Bond/Loan & Cash related queries, • Settle Loan and Bond transactions on internal compliance system – CDO Suite, • Reconcile Cash & Asset Balances with our clients to support CDO Analytics in the production of Monthly CDO Investor Report Experience Required • Typically 1-2 years experience within Financial Services with experience of cash recs / settlements / client engagement or in a relatable Operations Analyst role, • Preferably with knowledge of fixed income, debt, loans or derivatives and a passion to enter the CLO market or some previous CLO experience or theoretical knowledge of CLO's be hugely beneficial, • Looking for someone with a good level of numeracy and attention to detail, • Excellent verbal and written communication skills and a client centric approach, • Ability to work both independently and as a team player, • Strong organizational skills and detail-oriented, • Relationship building across several internal groups & divisions, • Ability to manage a heavy and varied workload while demonstrating strong attention to detail, • Indenture/Credit Agreement interpretation abilities and analytical skills are preferrable Location expectations This role requires working from a U.S. Bank location three (3) or more days per week. Accessibility We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support. Total Rewards U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value. We offer a market-competitive compensation package that includes: • Clearly defined salary ranges aligned with industry benchmarks and internal equity standards., • Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance., • Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness)., • Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria., • Employee recognition programs that celebrate achievements and milestones for all. We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application. We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at ___. Closing Date Posting may be closed earlier due to high volume of applicants. We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.

Reports To Site Operations Manager - Job Description Head of Operations and Senior Site Operations Manager Direct Reports Drivers, Operations Supervisor and Garage Administrator Main Internal Stakeholders Engineering Manager, FBP, HRBP, H&S (incl. Risk), SLT, Property, Legal, Transcare, Training School, Commercial, Procurement, Shared Service, Customer Service, TU, Fleet Team Main External Stakeholders Regulatory Bodies (DVSA, OTC, HSE, Police), Local Authorities / TfL, Cleaning contractors, Regional CPT, Competitors, Customers, TU FTO, Local Businesses (BIDs, CoC, Local charities, Suppliers Purpose Contribute to the achievement of the site annual business plan by effectively managing the day-to-day operation of bus services so that customer needs are met, and service delivery and performance targets are achieved efficiently and within budget. Demonstrate effective and motivational leadership of the operational teams to ensure delivery of a safe and regulatory compliant operation, whilst seeking continual improvement of customer and colleague experience. Promote the Arriva Values to create an inclusive working environment reflective of the communities we serve. Safety is everybody’s responsibility You are required to co-operate and ensure that the workplace is safe for everyone by taking reasonable care not to do anything that might endanger yourself or others, either through your actions or lack of action, and never to act in a way that causes either you or Arriva to be in breach of the law. You are expected to consider, and take account of, the potential hazards and risks in everything you do whilst you are at work. Detailed H&S Responsibilities are published in the Arriva HS&E Management System. Main Responsibilities Health and Safety – responsibility for ensuring adequate organisation and arrangements exist for the effective implementation of the Company Health and Safety Policy, and ensuring compliance with all statutory obligations. Detailed H&S Responsibilities are published in the Arriva HS&E Management System. Customer – ensure site team deliver excellent service delivery in accordance with stakeholder requirements, Company Policies and Procedures. Establish and maintain business relationships. critical to local performance. Understand customer needs and embrace partnerships with Local Authorities. People - Develop and support an organisational culture that embodies the values of Arriva and promotes Equality, Diversity & Inclusion (ED&I). Ensure that the site has the required level of resource, capability, and competence. Lead, manage and motivate colleagues to maximise contribution and ensure effective collaboration. Responsible for the continual development of their teams. Engage and motivate site teams through effective leadership and communication forums to become high performing teams. Be visible, credible, knowledgeable and approachable, role-modelling standards of high business and personal performance. Forge strong working relationships with key stakeholders including the Trade Union. Quality – lead the delivery of outstanding service delivery and operational compliance and provide leadership and support to site team to deliver excellent levels of all round performance and improved operating profit. In alignment with the commercial team ensure a continuous review of networks and customer feedback. Utilise effective and efficient business performance management tools to engage site teams in taking personal responsibility for the success of the business. Work with the recruitment and training teams to optimise the operational delivery and efficiency of this end-to-end process, ensuring the improvement of site KPIs is supported by these work streams Financial and decision-making – Contribute to the development of the site’s annual budgets business plan by formulating proposals and assisting the Head of Sites with the compilation of annual budgets, forecasts and targets. Focus on value-adding business activities to maximise revenue and control operating costs. Continuously review financial performance against budget and identify appropriate action plans to address any shortfall. Include relevant parties in the decision-making process and encourage empowerment whenever possible. In addition to the delivery of the budget requirements, it is essential that wider business plans are explored, developed and implemented to ensure business growth, service delivery improvement and innovation / diversification. Continual Improvement & Innovation – continuously review the operating terrain, identify areas, processes and systems which through innovation can be substantially improved. Acts as Change agent, making balanced yet brave decisions that change the status quo and enhance the business. Is a Value Creator, constantly innovating and implementing, to drive operational excellence. Work closely with the Head of Site Operations and peer group to share best practice throughout UK Bus. Corporate social responsibility – uphold, safeguard and promote the reputation and values of the organisation throughout all internal and external business relationships and activities. Essential Postholder Requirements To become a Transport Manager on the Operators Licence To be the Site Accountable Manager Person Specification Demonstrate the Arriva Values and Leadership Mindset A proven track record of management responsibilities of an operational facility, with relevant P&L ownership, driving revenue, controlling costs and maximising EBIT%/Profit Experience of leading, managing, motivating and developing large high performing teams across multiple sites Background in a customer facing environment, capable of understanding and developing customer satisfaction and managing dispute resolutions Demonstrable experience in creating a safe and continuously improving working Environment. Capable of translating the sites strategic and annual deliverables into effective and translatable plans, driving the execution relentlessly through strong governance and a “go & see” approach which ensures sustainable change Experience of working in partnership with Trade Unions This job description sets out the main duties and responsibilities of the job-holder. It does not constitute an exhaustive or comprehensive description of duties and the job holder will be required to carry out any additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in light of future business needs and personal development.

We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £37,500.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. For a full job description, please visit our website. Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data. The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems. The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists. The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery. This is a 12-month fixed-term contract, with a potential 6-month extension. Essential: Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System Previous history of supporting multiple business systems Self-starter with good initiative Well organised, methodical Good Problem solving / analytical skills Experienced in issue resolution Excellent attention to detail Success orientated The ability to build relationships with key internal and external stakeholders Desirable: Experience working in an aligned sector to Look Ahead or an NFP Civica Cx (Housing Management System) CRM workflow solutions Experience of software testing, including test script creation and UAT management About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The Department Mishcon has experienced a huge amount of growth in recent years and our success shows no sign of stopping. Our Technology team also continues to go from strength to strength and we are involved in some incredibly exciting and innovative initiatives across the firm. Rather than being considered a necessary support function, our Technology department is an integral part of the strategy of the firm, and this is reflected both by the level of tech investment and how Technology initiatives are discussed at the most senior level. Duties And Responsibilities The successful candidate will work as part of the 1st line Service Response team to delight the business. To achieve this the analyst will work closely with our wider Service Delivery team to provide the best customer experience while at the same time resolving their technical issue or request. 35-hour week on a shift rota. Flexibility is required. • Act as the initial contact point for all incoming queries to the Service Desk, • Prioritise answering incoming calls to the Tech Service Desk, • Log tickets, including all action taken and any resolution, respond to emails and tickets/requests in a timely manner, • Troubleshoot and take ownership of tickets following Incident Management and Request fulfilment (service requests) process, • Escalate incidents when appropriate, working closely with the Service Delivery team members to share knowledge and resolve tickets, • Work collaboratively with the wider Technology team, • Build and maintain relationships with stakeholders throughout the business, • Share and transfer knowledge within the Tech Services team, • Be a Tech ambassador to the business Skills/Experience • Ability to prioritise issues in line with business imperatives, • Ability to translate technical requirements and issues into non-technical terms, • Good knowledge and understanding of Microsoft Suite and Windows 10, • Good understanding and experience of:, • Active Directory, • Azure, • DNS, • DHCP, • Networking Technologies, • Exchange Online & Office 365, • Office 365, • DMS (iManage Cloud), • PMS (Aderant / Expert Time), • CRM (Interaction), • BigHand (Digital Dictation), • Mobile Devices (iPad, iPhones, Android), • Intune, • Printer maintenance, • MS Office Templates (Outline or similar product), • Remote access (Mishcon Anywhere/ AOVPN), • Mimecast, • 2FA / MS Authenticator, • Call Manager systems i.e Cisco or MS Teams (Nimbus), • Administrator SCCM 2012, • Call logging/ticketing system Desirable Technical/Education/Training • MCP and/or CompTIA A+ qualifications Personal Qualities • A passion for technology and customer service, • Pro-active and takes initiative, working independently and as part of a team, • Ambitious and striving to develop, • Positively impacts those around them, • A self-starter, able to work under own initiative, • Treats people with respect and in a fair and consistent way, • Solutions driven; logical and methodical approach to problem solving, • Dedication to see a task through to completion., • Resilient, calm under pressure, adaptable and flexible approach, • Excellent telephone manner and presentable at all times, • Excellent attention to detail, • Ability to effectively manage own workload and time management, • Ability to communicate effectively with people at all levels within the organisation, • Personable and confident, able to build relationships with partners/ key stakeholders Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. About About The Mishcon de Reya Group The Mishcon de Reya Group is an independent, international professional services business with law at its heart, employing over 1400 people with over 650 lawyers. It includes the law firm Mishcon de Reya LLP and a collection of leading consultancy businesses that complement the firm's legal services. Mishcon de Reya LLP is based in London, Oxford, Cambridge, Singapore, Hong Kong and UAE. The firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply.The work the firm undertakes is cross-border, multi-jurisdictional and complex, centred around three increasingly entwined and connected sectors: the Innovation Economy, Private Wealth and Capital, and Real Estate. The firm is known as a disputes powerhouse with a formidable capacity firmwide for dispute resolution. The Mishcon de Reya Group includes consultancy businesses MDR Discover , MDR Mayfair (in London, Singapore and Dubai), MDR ONE , and MDRi (in Hong Kong). The Group also includes MDR Lab , which invests in the most promising early stage legaltech companies as well as the Mishcon Academy, its in-house place of learning and platform for thought leadership. In 2024, the Group announced its first strategic acquisition in the alternative legal services market, flexible legal resourcing business Flex Legal. It also acquired a majority stake in Somos, a global group actions management business. We strive to create a fully diverse and inclusive workplace where all our people are empowered to fulfil their potential. We are proud of our agile working culture and are always happy to talk flexible working. I-Hybrid

About The Role We require a part-time social work coordinator for a 1 year fixed term contract, to meet the needs of the service. We require the following hours to be met: Wednesday 1.30pm – 5pm and Thursday and Friday 9am - 5pm. We do however take flexible working into consideration, in line with service demands, however this is an office-based role. Benefits: Specially designed core training package, professional development opportunities, good pension scheme and generous holidays, an experienced management team, and a great working location with good transport links. Job overview: An exciting opportunity has opened within Independent Futures where we have created a specialist Leaving Care Service for children and young people aged 16-25 years old. Islington is looking to recruit a part-time social work coordinator (SWC) who is motivated and passionate. You will be trained in Motivational Interviewing and Trauma Inform Practice to ensure sustainability of practice across the service. A Social Work Coordinator (SWC) is a para-professional whose primary function is to provide enhanced administrative support in meeting the demands of frontline practice. This is a very active role and the practical support is critical in ensuring the child and family social workers’ and other practitioners’ time is used to best effect in helping families to keep children safe. This requires a high level of understanding of a child and family social worker’s job in helping families to safeguard children. Main duties: Our vision for the service is that children and young people are safe, can overcome difficulties and can form secure relationships through their childhood and into their adulthood. SWCs are the first point of contact for the team by service users, other staff, and professionals. As an experienced administrator, you would be expected to anticipate the planning and preparation necessary ahead of the range of meetings that take place with families and professionals and be instrumental in ensuring these meetings are coordinated. This includes multi-professional panels and tasks include (but not limited to) diary invites and minute taking. You would also be expected to help and support practitioners to stay organised in managing their workload. Child and family work is dynamic and responsive to both the local and national landscape, and SWCs must be flexible and adapt to changes within the organisation and to the presenting needs of the individual team. The SWC role, as with all other roles in the Service, should engage in continuous quality improvement by always looking for ways to improve the way we work to identify gaps in systems and make improvements that will increase added value to frontline practice. You will have excellent communication skills with children, young people and families as well as with carers and professionals taking into consideration equality and diversity. You will also have excellent skills when it comes to writing and minute-taking. Some of the main duties include: • Minute taking, • Arranging multi-professional meetings, • Diary management, • Creating and updating excel spreadsheet trackers, • Answering the duty phone to young people, families, and other professionals, • Updating the data base The successful candidates will have the following: • Excellent organisation and time management skills, • Ability to work pro-actively to identify and meet the needs of the team, • Flexibility, • Excellent ICT skills, • Good communication: verbal and written, • Ability to work under pressure Working for your organisation: In December 2024, we underwent a full OFSTED inspect. Although we are still awaiting formal feedback, we are pleased and proud to share we have maintained our outstanding rating. In October 2023, Independent Futures received a focused visit from OFSTED looking at the Local Authority’s arrangements for care experienced children and young people (care leavers). We proudly share some highlights from the report: • Young people are effusive about Independent Futures, Islington’s leaving care service., • Care experienced children and young people in Islington benefit from teams of highly committed, ambitious and determined professionals who work extremely well together, helping the children and young people to remain safe and to achieve in life., • Exceptional and aspirational corporate and operational leaders work together to listen to care experienced young people, to understand their world and to act on their views., • Islington’s motivational practice model ensures that all staff and many partner agencies provide trauma-informed assessments., • The genuine warmth of staff and their affection and pride in children’s progress and achievements are evident in their direct work and frequent contact and visits., • Staff report that they feel valued by their managers. This improves and supports practitioners’ emotional health and well-being., • Skilled social workers and YPAs are appropriately proud of their work., • Good opportunities for development, training and promotion are increasing the number of staff transferring from agency to permanent contracts., • A localised approach to commissioning housing support means that young people can maintain local links and have access to important local services, such as colleges, employment and training opportunities that will support them to achieve independence. The Independent Futures Service is well resourced and enjoys a stable and supportive workforce. You will be joining a multi-professional team made up of experienced managers, Senior Social Workers, Social Workers, Young Person Advisors, Mental Health Social Worker, CAMHS professionals, a UASC specialist and Social Work Coordinators. We have opportunities to consult with clinicians and you will receive supervision and manage support from a Senior Social Worker. Our children, young people and their families are at the heart of everything we do and the development of our practice model allows us to them towards their version of meaningful and sustained changed. Islington’s Motivational Practice Model provides an integrated care, safeguarding and change model, which includes Motivational Interviewing skills helping to build meaningful relationships and promote safety, collaboration and purposeful change. What is Motivational Practice? Motivational Practice is Islington’s Practice Model. There are core elements that underpin the practice framework that provide a set of skills around how to communicate in a helpful way with workers that you supervise, the professional network as a whole and families we work with, supporting a process of change. Our practice model is further complemented by Trauma-informed practice (including Dyadic Development Practice), as we believe that by better understanding the lived experiences of those we are here to serve, we are better positioned to engage, support and assist children and young people to reach their full potential. Relationships are also central to achieving the very best outcome for our children, young people, their families, and their carers. We work closely with our fostering team and placements service to support our carers in offering a trauma informed approach to care, and to offer stable placements where our children and young people can achieve their potential. Application overview: Please ensure you address the person specification fully, referencing how you meet each specification in turn as fully as possible. Application closes: Thursday 11th December 2025 at 23:59 Prospective interview date: 17 th - 23rd December 2025 For further information or for an informal conversation about the post, please contact Independent Futures Team Manager: Lila Wisbeach [email protected] 020 7527 8585 / 8561 About You Working for the team, service and our organisation Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about. Our offer to you We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include: • Up to 31 days leave per year, increasing to 36 days after five years of local government service, • A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week, • Learning and development opportunities to maximise your potential, • Competitive pay and a commitment to paying all staff the London Living Wage at minimum, • Excellent local government pension scheme, • Cycle to Work scheme and discounted gym memberships, • Local discounts from restaurants, shops, health and beauty therapists, and more! Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised. Workforce Equality, Equity, Diversity and Inclusion Statement We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination. We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues. We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage. We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace. Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington. Pre‑Employment Checks Any offer of employment will be subject to the successful completion of required pre‑employment checks. These may include: • Proof of address, • Evidence of any name changes (if applicable), • Right to work in the UK, • Overseas criminal record check (if applicable), • Satisfactory references, • Occupational Health clearance, • Evidence of professional qualifications or registrations, • DBS check at the appropriate level (if applicable) Safeguarding We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. The post is subject to a enhanced DBS check with children barred list, qualifications check and 3/5 years referencing. Disability Confident Scheme Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

EXPORT SALES ADMINISTRATOR COMPANY OVERVIEW Shaneel Enterprises is a fast-growing company in the perfume and cosmetics industry with a UK base. We specialise in the wholesale and retail of premium fragrance and beauty products, representing a portfolio of globally renowned brands including Burberry, Calvin Klein, Escada, Paco Rabanne, Carolina Herrera, Jennifer Lopez, Cerruti, Guy Laroche, and Paloma Picasso. JOB PURPOSE Shaneel Enterprises has an exciting opportunity for an Export Sales Administrator to join the team. As a dynamic and progressive company, we are looking for an experienced Sales Coordinator to join & strengthen the department. The ideal candidate will embrace new challenges in a proactive manner. KEY DUTIES AND RESPONSIBILITIES • Process Customer orders from receipt till dispatch, • Coordinating with Warehouse and Accounts for the smooth process of Customer orders, • Intercompany stock transfers, • Issue picking and packing paperwork to the warehouse and producing other export documentation as required., • Request or chase payments from customer(s) as per the customer's credit terms., • Arrange shipment with export forwarders/carriers., • Proactively communicate with the customer and the Export Sales Manager order status, together with any changes to the order., • Produce final shipment paperwork/documentation, including final invoice., • Obtaining Proof of Deliveries where required to complete the export file., • Provide administrative support to the whole team as required., • Other general miscellaneous office duties, including copying, scanning, and filing – if required., • Training on SAP and company procedures will be provided., • Report to Export Sales Director and Export Sales Manager PERSON SPECIFICATION • Experienced in Sales order administration or sales order processing., • Experienced in customer service., • MS Office Skills – Excel and Outlook are a must, • Excellent communication skills, • Ability to prioritise., • Organised and attention to detail, • Work independently or as part of a team, • Good telephone manners

I am working with a growing Salesforce Partner, who are dominating the SMB/Mid Market space with clients in Health & Life Sciences, Manufacturing and Retail. As a Salesforce Consultant, you will leading end to end project delivery from initial scoping sessions, to solution design to being hands on with the implementation. Key Responsibilities: • Conduct detailed assessments of client business processes to identify opportunities for Salesforce-enabled improvements., • Design, configure, and implement Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.)., • Translate business requirements into functional and technical specifications., • Oversee data migration, system integration, and process automation initiatives. Experience and Qualifications: • Minimum of 3 years’ experience as a Salesforce Consultant, Administrator, or equivalent role., • Proven experience in leading scoping sessions with various stakeholders across businesses In-depth knowledge of Salesforce configuration, including flows., • Ideal candidate will have experience working in a Salesforce Consulting Environment., • Salesforce Certified Administrator., • Salesforce Sales Cloud Consultant/Service Cloud Consultant. Benefits: • Private Healthcare.

OVERVIEW The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth. The Maples Group looks to add a Leeds based Audit Confirmations Administrator on a five-month fixed term contract to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent. Who We Seek The successful candidate will be a member of the team responsible for processing changes to client data within the core business systems, reconciling data across systems and identifying and removing duplications combined with responding to 3rd party auditor requests on behalf of our global client base. They will develop a strong understanding of the client data and audit confirmation process and be able to interpret various data elements correct and to respond to auditor requests to ensure the response is an accurate reflection of the client's account information at a point in time. They will also interact with lawyer teams and finance support staff to obtain the correct information for the responses. About the Role Peak Season for Audit Confirmations runs from February to May annually and high volumes of requests are submitted for processing. This period is when the vast majority of time will be spent within the audit process. This successful candidate will assist in completing approximately 3,500 audit confirmation responses and 500 confirmation updates over the period. Key areas of responsibility are: • Tracking audit letter requests received through a dedicated email inbox, • Initiation of the process by registered office checks and conflict checks though the Maples Audit Request System, • Obtaining relevant balances through the Audit Summary Report located on Maples Intranet and the Aderant practice management system, • Preparing the audit confirmation letter through application of the correct tailoring to the Maples standard template, • Liaising with the global lawyer teams to obtain details of litigation and approval of the letter, • Preparing updated audit confirmations through application of the correct tailoring to the Maples standard template, • Ensure queries and escalations are handled correctly and promptly through to appropriate resolution, • Provide a high level of professional customer service to internal and external customers appropriate to a highly regarded international Law Firm EXPERIENCE What You Bring • Fluency in written and spoken English is essential, • Fast data input with first time accuracy, • Experience of working in a legal environment (preferred but not essential)., • The successful candidate must be proficient in MS applications including Word, Excel and PowerPoint, • Excellent attention to detail and accuracy., • Proven ability to handle multiple priorities and a wide range of different tasks., • Proactive and deadline oriented., • Self-motivated, ambitious and a team player., • Excellent project, organisational and time management skills BENEFITS & REWARDS The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including: • Comprehensive health coverage (medical, dental and optical), • Competitive vacation packages, • Educational assistance and professional development programmes, • Savings or pension plan, • Life insurance, • Travel insurance, • Global mental wellness programme, • Sports clubs and social events

Who are OnBuy? OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere. We have recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list. All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed. Working at OnBuy: We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritise ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving. At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves. About the Role Overview: The Senior Database Administrator to lead the design, optimisation, operation, and cost‑effective scaling of our GCP data platform. The role will focus on Cloud SQL (MySQL) and BigQuery, with responsibility for performance, reliability, security, automation and observability across transactional and analytical workloads. Key Responsibilities: • Administer high availability‑ setups in CloudSQL., • Performance tuning: indexing, partitioning, query tuning, load balancing and resource sizing., • Cost optimisation for Cloud SQL and BigQuery and lifecycle policies., • Troubleshoot performance and incidents; lead incident response, MTTR ownership, RCA and continuous improvements., • Provide 2nd-line DBA support: own and resolve escalated database incidents and requests., • Backup, restore and disaster recovery: author and practice DR plans, run restore drills, validate backups and enforce retention., • Security and compliance: manage IAM/ACLs, encryption (at rest/in transit), secrets management, access reviews and audit logging., • Execute database upgrades and change management: plan/coordinate upgrades with rollback plans and compatibility testing., • Automate as much as possible: IaC (Terraform/Deployment Manager), CI/CD for schema and infra changes, automated remediation and runbooks., • Capacity planning - forecasting growth., • Maintaining, monitoring and observability of database solutions; own dashboards, SLOs, logging, metrics and actionable alerts., • Cost and resource governance: tagging, quota controls, cost monitoring and chargeback recommendations., • Mentoring and documentation: maintain runbooks, knowledge base, and coach engineers on DB best practices., • Vendor/third‑party management: manage managed‑service support relationships and SLAs. Requirements Essential • Databases: Cloud SQL (MySQL) and BigQuery; strong knowledge of indexing, query plans, schema refactoring and OLTP patterns., • Cloud: Production experience with GCP., • Scripting & IaC: Terraform; Ansible, Git, Bash., • Tooling: Query Insights, SQL Diagnostic Manager, MySQL Workbench tooling., • Monitoring & logging: Cloud Monitoring, New Relic or equivalent; database alerting strategy., • Security & compliance: IAM, VPC, encryption, secrets management and audit logging., • Operational practices: HA/replication, backups, DR, change management and on-call‑ experience., • Communication: Strong documentation, runbook writing and stakeholder collaboration. Desirable • NoSQL & Caching: Couchbase operations and Memorystore/Redis experience., • Tooling: DataStream, Airbyte,ORM, Laravel., • Containers & orchestration: Kubernetes basics where DB tooling/operators are used., • Agile and Jira: experience in Agile teams (Scrum/Kanban); create/refine user stories, estimate and prioritise work, and use Jira to manage boards and track progress., • Certifications: Google Cloud Professional Data Engineer or Cloud Architect Benefits The salary on offer for this role is £65,000- £75,000 depending on experience. We also offer the following benefits: • Company Equity- In return for helping us to grow, we’ll offer you company equity, meaning you own a piece of this business we are all working so hard to build., • 25 days annual leave + Bank Holidays, • 1 extra day off for your Birthday, • Employee Assistance Programme, • Perks at Work benefit platform, • Opportunities for career development and progression Our Commitment OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age. This position is offered on a remote/hybrid basis for candidates located near our Manchester or Bournemouth offices, and fully remote for those based elsewhere in the UK."

Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a ‘Global ServiceNow Partner’ we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Functional specialist role, you will partner with our clients and act as the bridge between our business stakeholders and our development teams. Your role will be responsible for leading workstreams within a wider program and the driving the translation of business requirements into functional designs. Features of your role include: Solution Delivery You will play a critical role across client delivery, driving workstream objectives, engaging with business stakeholders and working alongside solution architects to identify, design and deliver ServiceNow solutions that support our clients’ objectives. • Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape, • Work with our clients to determine and capture business requirements and translate into functional requirements for the ServiceNow solution, • Provide ServiceNow Subject Matter Expertise, advising and guidance to business stakeholders on business practices and approaches regarding ServiceNow use and its functionality, • Lead Programme workstreams and manager project timelines, deliverables and risks with the governance of the overall programme, • Provide leadership within your workstreams, build a sense of team and collaboration, • Support in testing cycles, able to engage with the testing community and deliver effective testing cycles throughout the programme engagement, • Demonstrate awareness of future road mapped ServiceNow features and functionality, and an understanding of potential impacts to emerging client designs, • Overseeing the development and maintenance of core agile documentation and ceremonies (user stories, product/sprint backlog, sprint reviews etc.), • Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner, • Work with business stakeholders and program peers to identify and address implications of target functional designs including considerations across operationality, maintainability, user experience and business change, • Lead specific workstreams within an over overall programme/project in accordance and in adherence with the programme/project plan and align with Programme governance, • Able to identify risk and issues and raise promptly through programme governance You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. • Support in the development of proposals, able to own key elements of the overall proposal As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: • Provide guidance and support to team members across within program delivery and our op unit, • Mentor and coach team members to help them develop their skills and advance their careers., • Able to play a key role in our ServiceNow business, shaping our community across our internal pillars Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated, bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Required experience • Extensive experience working (varying on grade) with ServiceNow in a functional or business analyst role, working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM, • Proven track record working in ServiceNow programmes of work for large enterprises including a strong understanding of service management processes including but not limited to IT, HR, Customer, and Finance, • Understanding of the ServiceNow platform, applications and their functionality (forms, flows, rules, integrations etc.) and the business function in which they support, • Proven experience in writing user stories, process documentation and functional specifications, • Understanding of ServiceNow development practices and proficient in all phases of program delivery including Scrum/Agile frameworks, • Able to deliver work independently and manage multiple priorities, • Demonstrated ability to work in a fast paced, challenging, and varied environment, • Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity., • Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types, • Demonstrate critical thinking and problem solving and can work without clear instruction Not essential but preferred experience, skills, and certifications: • Certified ServiceNow System Administrator., • Certified ServiceNow Implementation (CIS) in 2 or more applications., • Familiarity with CSDM 5.0, • Experience in ServiceNow reporting, dashboard, performance analytics and platform analytics, • Certified in ITIL v3/4 Foundation or higher certifications., • Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation For a full job description, please visit our online Deloitte Careers portal.

Overview: UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role You will be responsible for producing development and providing consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation. This would suit someone who is a ServiceNow enthusiast and enjoys working with like-minded individuals. You will be keen to demonstrate your capability, share knowledge and experiences and be motivated to continue your learning and development. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time. Key Responsibilities • Provide functional and technical skills to document and configure customer requirements, • Ensure the work and solutions delivered adheres to the relevant coding and design standards, • Devise and scope solutions to customer requirements, • Share feedback and knowledge with colleagues, • Work closely with engagement managers to deliver in an agile methodology, • Report technical issues which may cause delays to the project, • Continually develop skills and knowledge, • Assist with system testing and UAT, • Provide technical consultancy to customers on the ServiceNow eco-system, • Become a Subject Matter Expert in multiple areas of the ServiceNow platform, • Coach and mentor others based on your areas of expertise, • Stay up to date on the latest ServiceNow features and application, • Promote a smarter, not harder, working ethos Required skills and experience: • Experience of performing a technical role within the ServiceNow eco-system, • Knowledge of multiple ServiceNow applications across the platform, • A track record of delivering quality work to defined timescales to a range of different customers, • A sound knowledge of ServiceNow platform features and capabilities, including integrations, • Client-facing and confident in being able to understand and articulate technical requirements, • Possess the ability to produce high quality technical documentation, • Delivering work using agile methodologies, • Hold a minimum ServiceNow Accreditations of System Administrator, with Certified Implementation Specialist preferable What's in it for you? • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. Company benefits – highlights Maternity and Parental Leave We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. Flexible Working We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • Company pension (after 3 months’ service), • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt

Who We Are Since its inception, Aventum Group has sought a different approach to insurance. We are on a mission to be the ‘most inspiring specialty (re)insurance group in the world’. At the heart of Aventum are our people. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives our innovation and continuous improvement keeps us ahead in a rapidly evolving industry. Our shared commitment is to revolutionise insurance for the better, one day at a time. We also believe that investing in our people is investing in our future. By empowering people across the Group to develop their careers, advance within the Group, and embrace new challenges, we build an environment where growth and learning never stop. Our competitive benefits package, offered via a flexible benefits platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary Due to our continued growth, we are looking for a Senior IT Support Engineer to join the Aventum Group based on a 12 month fixed-term-contract. This role is part of the IT Service Desk team, where the primary responsibility is to support and manage the IT Helpdesk for Aventum Group and its associated entities. We are looking for a talented individual with a positive attitude and a willingness to learn. This person should be eager to continue their personal development while ensuring the needs of the business are met and expectations are exceeded. The role involves providing support in all aspects of IT across the group. Helpdesk tickets are submitted via email to our Zendesk system and need to be resolved in accordance with our SLA's. Role Accountabilities Service Desk & End-User Support • Act as the primary escalation point for complex issues, resolving technical challenges and ensuring SLA targets (99%+) are consistently met., • Complete ongoing Joiners, Movers, and Leavers (JML) process, ensuring accuracy, compliance, and timely execution., • Provide end-user support for IT applications, with a particular focus on insurance policy administration systems and core business platforms., • Collaborate with the wider IT team on business projects, system implementations, and infrastructure upgrades., • liaise with vendor support to resolved end-user issues, ensuring SLAs are met., • Document and streamline IT policies, processes, and knowledge bases to support operational efficiency., • Identify opportunities to automate routine tasks, reduce duplication, and improve service delivery. Systems Administration & Operations • Administer and maintain Microsoft 365, Azure Active Directory, Exchange Online, Teams, and other cloud-based platforms., • Support and configure IT hardware and infrastructure, including laptops, mobile devices, printers, scanners, routers, and switches., • Run and monitor scheduled IT operational processes, including system backups, patch management, and endpoint protection., • Maintain accurate hardware/software inventories, oversee asset management, and ensure licensing compliance., • Ensure IT systems, meeting room technology, and critical business equipment in the London office are operational each day. Insurance Sector Applications & Policy Admin Systems • Provide specialist support and administration for insurance policy administration systems such as Sequel, Applied Epic or equivalent platforms, ensuring seamless operation and integration with other business applications., • Liaise with underwriters, claims teams, and brokers to resolve IT-related issues impacting insurance operations., • Support upgrades, patching, and vendor management of insurance software platforms., • Assist with data quality, reporting, and system access requests to meet business and compliance needs. Networks, Security & Compliance • Support domain, network, VPN, and firewall administration, ensuring high availability and security., • Enforce IT security standards, including MFA, endpoint management, and vulnerability remediation., • Contribute to disaster recovery and business continuity planning, including testing and validation of backups. Role Requirements • Proven experience as a Senior IT Support Engineer or equivalent role, ideally with exposure to IT team leadership., • Strong technical background across:, • Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Azure Active Directory), • Windows 10/11, Active Directory, Group Policy, and Office applications, • Hardware support (laptops, desktops, mobile devices, printers, scanners, networking equipment), • Networking fundamentals (LAN/WAN, VPNs, firewalls, routers, switches), • Demonstrated experience supporting insurance systems, particularly policy administration platforms and related business applications (claims, underwriting, broking, etc.)., • Knowledge of ITIL processes (Incident, Request, Change, Problem Management) with experience managing SLAs and escalations., • Experience managing IT assets, licenses, and maintaining accurate inventory., • Excellent problem-solving skills with the ability to act as an escalation point for complex issues., • Strong communication and interpersonal skills, with the ability to work effectively with non-technical stakeholders (underwriters, claims, finance, etc.). Desirable • Experience coordinating or leading IT projects, including system migrations and software implementations., • Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation, CompTIA Security+). Skills & Abilities • Communication Skills – Able to explain technical issues clearly to non-technical stakeholders, including underwriters, brokers, and claims staff., • Leadership & Team Support – Ability to mentor, guide, and support IT Support Engineers., • Analytical Thinking – Skilled at diagnosing technical problems, identifying root causes, and implementing effective solutions., • Service management – Strong focus on delivering excellent customer service and maintaining high user satisfaction across the business., • Organisational Ability – Capable of managing multiple priorities, tickets, and projects simultaneously under tight deadlines., • Process & Compliance Awareness – Understanding of ITIL processes, and best practice in service management., • Collaboration – Strong team player, able to work effectively with colleagues across IT and business functions, as well as external vendors and suppliers., • Continuous Improvement – Proactive in identifying opportunities to improve IT processes, automate routine tasks, and enhance efficiency. Management Duties • No We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless. We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process. FCA Conduct Rules Under the Senior Managers and Certification Regime the FCA and Aventum expects that: • You must act with integrity., • You must act with due skill, care and diligence., • You must be open and cooperative with the FCA, the PRA and other regulators., • You must pay due regard to the interests of customers and treat them fairly., • You must observe proper standards of market conduct., • You must act to deliver good outcomes for retail customers.

Oversee global and fast-paced foreign filing projects for our clients. Implement standardized processes within our IP department that support client, project, and business needs in IP asset management and maintenance. A fundamental aspect of this role is the ability to drive efficiencies for the success of our clients and execute global IP annuities and renewals processes. The IP administrator will work closely with their manager to drive bigger picture initiatives and make sure all projects are running smoothly. The work is focused on designated, strategic client accounts. Responsibilities • Direct projects successfully to meet client schedules, internal processes, and quality requirements, • Oversee foreign filing projects to ensure they are supported through correspondence, tracking, and maintenance of records, • Oversee governance of administrative execution of patent and trademark annuities and renewals processes, • Lead foreign filing and maintenance communications externally and internally to coordinate across client, hosting, technology, and other stakeholders to ensure project goals are met, • Work consistently to achieve ideal service goals Required Skills, Experience and Qualifications • Bachelor’s Degree, • Background of 4+ years in IP project management with experience in a similar patent or IP legal role highly preferred, • Strong organizational skills, attention to detail, proficiency with IP-specific processes and terminology, including LPMS, IPMS, and docketing software, • Demonstrated analytical skills for managing complex projects alongside project managers and process leads, • Ability to multi-task and meet deadlines for a globally-based team, • Excellent communication skills (both written and verbal) in English, • Ability to maintain professionalism in all situations, especially under tight deadlines, • Proficient in MS Office suite Desired Skills, Experience and Qualifications • Strong project management skills with a commitment to intellectual property services and governance, • Fluency in a foreign language preferred, but not required By applying, I confirm I have read and accept TransPerfect's Privacy Policy:

Salary National £56,375 - £62,830, London £62,000 - £69,105 + Industry leading pension + Benefits. Additional skills supplement paid up to £24,543. Job description The Group Infrastructure Operations (GIO) function within Digital, Data, Technology and Security (DDTS) is recruiting a ServiceNow Solution Architect to join their team on a permanent basis. Your main responsibility will be to provide governance and technical guidance for Defra’s instances of the ServiceNow® enterprise service management platform. Your focus, in-depth knowledge of the ServiceNow Platform and the ServiceNow product pipeline helps future-proof business and technical decisions. Defra’s ServiceNow® Platform provides a strategic service supporting the operation of Defra’s business. There is a high dependence on the availability of this service and a need to respond to the needs of many differing business demands and priorities which is a feature of its position with Defra as a strategic platform. We are seeking a candidate to support the Senior Service Tool Manager and the Platform Owner to maintain the integrity of Defra’s investment in ServiceNow® by making sure the platform is governed to best practice standards. You will have the opportunity to engage with a wide range of stakeholders and users as part of the projects you work on. Please note that this post requires candidates to hold valid Security Check (SC) clearance. If this requirement is not met, the individual will not be able to progress their application further. Additionally, the successful candidate must be prepared to go through the Developed Vetting (DV) process to remain in the role and successfully pass a STRAP application process. Responsibilities • Ensuring alignment of ServiceNow platform capabilities to Defra’s strategic objectives and ServiceNow roadmap, • Guide the Platform Support Team in implementation of technical good practices, policies and procedures, • Provide architectural controls and analysis of impacts for new requirements, including overseeing the service now technical governance board, • Design MID server architecture and configure to support applications such as Discovery, Service Mapping, Event Management and Cloud Management, • Evaluate emerging ServiceNow technologies and the evolution of current functionality to define roadmaps to meet business needs, • Engage with the Defra's wider Architect community to position ServiceNow as the strategic enterprise tooling platform, • Managing the ServiceNow solution design for complex projects, ensuring best practice, quality and fit for purpose outcome Skills and Experience • Proven experience as a key technical resource leading the development of ServiceNow platform specifically around areas such Customer service management (CSM),IT service management (ITSM), IT Operations management (ITOM),IT asset management (ITAM), Integrations workplace service delivery (WSD) HR Service delivery (HRSD) etc., • Excellent Knowledge of integrating with internal and external applications and systems, • Ability to influence and consult at all levels around key technical decisions aligned to ServiceNow best practices, • Excellent technical knowledge of components such as Lightweight Directory Access Protocol (LDAP), Virtual private network (VPN), Secure sockets layer (SSL), Extensible Markup Language (XML), Hyper text markup language (HTML), JavaScript, Web Services, etc and of working in a SaaS environment, • Strong analytical skills, communication, and presentation skills, • Deep understanding of ITIL processes and best practice approaches, • Certified ServiceNow System Administrator Please note that you are only registering your interest by clicking 'Apply' and this is not a formal job application. After pressing 'Apply', you will be contacted by a member of the DDTS Recruitment Hub and will inform you of next steps to formally apply for this role via Civil Service Jobs.

Senior Solutions Consultant/Architect - Certinia EMEA & UK Opportunity As part of our client's expansion into the UK and EMEA markets, we are seeking an experienced Senior Solutions Consultant to join their growing Pre-Sales team. This is a fully remote role offering flexible engagement terms (contract, contract-to-hire, or hybrid arrangements available). Our client is an established consulting firm (5+ years, strong North America track record) entering the UK market with a specialized focus on Certinia Professional Services Automation (PSA) and Financial Management solutions. They're building a niche practice around complex enterprise implementations and need top-tier pre-sales expertise. This role offers a unique opportunity to be part of establishing a recognized practice in an undersupplied market where Certinia specialists are in high demand. Key Success Criteria: • Articulate the unique value of our Certinia-focused offerings, • Accelerate deal cycles in an emerging market, • Differentiate our practice in the marketplace, • Build trusted relationships with enterprise clients Responsibilities: Solution Discovery & Strategy • Lead solution discovery workshops with prospective clients to uncover business challenges, technical requirements, and success criteria, • Align proposed Certinia PSA/FMS solutions to their specific business objectives, • Scope out and design tailored Certinia solutions, including: • Professional Services Automation (PSA) implementations, • Financial Management Suite (FMS) configurations, • Quote-to-Cash processes, • Project Management & Billing, • Resource Planning & Forecasting Thought Leadership & Continuous Learning Market Development Key Skills/Qualifications: • 3+ years of Pre-Sales, Solution Engineering, or Solutions Consulting experience with Salesforce, Certinia (FinancialForce), or related enterprise SaaS platforms, • Deep expertise in Certinia PSA/FMS or equivalent (Professional Services Automation, Financial Management, or similar solutions), • Proven track record delivering impactful demos, workshops, and technical presentations** that win over business and technical stakeholders, • Located in UK or EMEA region with fluent English and ability to work EMEA business hours, • Flexibility and adaptability in a rapidly growing practice, • Exceptional communication and storytelling skills with the ability to translate complex solutions into compelling business value narratives Strongly Preferred: • Salesforce & Certinia certifications (e.g., Salesforce Administrator, Service Cloud Consultant, Accounting System Administration Certification, PSA System Administration Certification), • Background in Professional Services Automation or Financial Management implementations, • Experience working with implementation partners or consulting firms Work Arrangement: • Fully remote-first, • EMEA business hours required, • Flexible scheduling available, • UK or EMEA-based candidates only

Power Apps Developer London 2 days per week 3 months initially - Chance of extension £300-£350 per day inside IR35 Required Skills & Qualifications: • Experience with Power Apps, Power Automate, and Dataverse., • Proficiency in JavaScript, HTML, CSS and Power fx., • Familiarity with Microsoft Entra, Azure Logic Apps, and PowerShell scripting., • Understanding of Microsoft 365 and Dynamics 365 environments., • Strong problem-solving and communication skills., • Knowledge of governance frameworks and security models in Power Platform. Administration & Governance: • Manage environments and user access via Power Platform Admin Center., • Implement governance policies and ensure compliance with organizational standards., • Monitor performance and usage metrics to optimize platform efficiency., • Manage authentication keys, domains, and conversion of trial sites to production. Security & Compliance: • Apply security roles, • Ensure secure data access and implement encryption., • Collaborate with Microsoft Entra for app registration and identity management. Collaboration & Support: • Work with stakeholders to define roles and responsibilities using RACI matrices., • Provide support and troubleshooting for Power Apps-related issues., • Collaborate with other service owners for integration with enterprise systems. Power Pages: Required Skills & Qualifications: • Experience with Power Pages, Power Apps, Power Automate, and Dataverse., • Proficiency in JavaScript, HTML, CSS, Power fx and Liquid., • Familiarity with Microsoft Entra, Azure Logic Apps, and PowerShell scripting., • Understanding of Microsoft 365 and Dynamics 365 environments., • Strong problem-solving and communication skills., • Knowledge of governance frameworks and security models in Power Platform. Administration & Governance: • Manage environments and user access via Power Platform Admin Center., • Implement governance policies and ensure compliance with organizational standards., • Monitor performance and usage metrics to optimize platform efficiency., • Manage authentication keys, domains, and conversion of trial sites to production. Security & Compliance: • Apply security roles and permissions (e.g., System Administrator, Website Owner)., • Ensure secure data access and implement encryption and access controls., • Collaborate with Microsoft Entra for app registration and identity management. Collaboration & Support: • Work with stakeholders to define roles and responsibilities using RACI matrices., • Provide support and troubleshooting for Power Pages-related issues., • Collaborate with other service owners for integration with enterprise systems.

About Our Client & The Role Our client is a leading player in the commercial real estate sector, delivering strategic solutions to occupiers, investors, and developers across the UK and internationally. With a strong presence across the UK, they provide property services to clints with a diverse range of commercial properties including offices, retail spaces, industrial units, and specialist real estate. They are currently seeking an experienced Estates Surveyor to oversee a varied retail portfolio for one of their key clients. This role is ideal for a commercially minded individual looking to grow within a collaborative and forward-thinking environment. Key Responsibilities • Act as the main point of contact for landlord and tenant liaison, ensuring obligations under lease agreements are upheld and disputes resolved effectively, • Manage and oversee sublet estates, neighbouring party issues, and third-party service coordination, • Coordinate input from specialist service partners, reviewing their reports and ensuring quality assurance, • Lead on performance monitoring of contractors and service providers across the property portfolio, • Support lease advisory and agency matters while maintaining reporting on health, safety, and environmental performance, • Line manage an administrator and contribute to team development and service planning, • Undertake routine inspections and maintain up-to-date property files and client database records Key Requirements • Proven experience in lease advisory or property management within commercial property, • Strong understanding of lease obligations and tenant-landlord relationships, • Excellent written and verbal communication skills, with a proactive approach to managing client expectations, • Proficient in Microsoft Office and comfortable working with property management databases, • Ability to lead, collaborate, and work independently with a solutions-focused mindset, • High attention to detail, organisational skills, and the ability to work under pressure to tight deadlines If you are a confident, client-focused professional with a passion for property and strategic estate management, we’d love to hear from you. Apply online today to take the next step in your career.