Office Coordinator - Bon Secours Liver Institute of Richmond
il y a 4 jours
Richmond
Provides comprehensive office support including but not limited to patient scheduling, admission/registration, charge entry verification (DTAR), verification of insurance authorization, etc. Serves as receptionist/secretary and communicates and interacts in a compassionate yet respectful manner with patients and their families, staff and physicians. Works in coordination with external billing company and/or acts as liaison between billing company and Radiation Oncology for insurance authorizations, billing requests, documentation requests, etc. Essential Functions: • Receives and screens patients/visitors, courteously assisting each person as needed. Receives/screens phone calls using good phone etiquette. Responds to callers requests and tactfully refers caller to appropriate personnel., • Confirms each patient's demographics, contact information and insurance information at each new consultation, follow-up visit, etc. as needed., • Obtains insurance referrals for patients for office visits., • Manages the schedule for the department as needed. Capable of scheduling consults & follow-ups and updates physicians schedules., • Retrieves and delivers departmental mail. Delivers special requests such as copy room, arranges courier service when needed and submits maintenance work orders., • Registers patients through the hospital and departmental computer systems. Obtains HIPPA consent form plus registration information and scans into patient's chart. Updates patient registration numbers in electronic chart monthly., • Processes dictation from department physicians. This includes keyboarding, correcting, filing, and distributing in an accurate and timely manner., • Monitors inventory of office supplies and informs supervisor when supplies are low and need to be reordered., • Acts a payroll editor for the department by updating employee's hours into the payroll system., • Assists nurse with obtaining and compiling information on new and returning patients., • Two years advanced secretarial experience, • Prior experience in the healthcare field or a related area is preferred but not required, • Knowledge of medical terminology preferred but not required, • Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required, • Ability to demonstrate knowledge and skills necessary to provide appropriate care to all ages of the patients, • Ability to learn and use a computer-based patient appointment scheduling and registration system, • Ability to work in a fast-paced environment with a team Many of our opportunities reward* your hard work with: • Comprehensive, affordable medical, dental and vision plans, • Prescription drug coverage, • Flexible spending accounts, • Life insurance w/AD&D, • Employer contributions to retirement savings plan when eligible, • Paid time off, • Educational Assistance