Complaints jobs in Middlesbrough - Page 3Create job alerts

Manage, investigate and progress multiple complaints through to resolution. Acknowledge and resolve complaints within set timeframes, as defined by the company and FCA, both via telephone and in writing. Complaints Handler – Banking & Financial Services (Remote).

F539; Managing Stage 1 & Stage 2 complaints 🔹 Handling complex housing and disrepair cases 🔹 Ensuring compliance with the Housing Ombudsman Complaints Handling Code 🔹 Producing high-quality written responses and investigations 🔹 Working collaboratively with internal t

This role is looking for people who have experience within customer service, specifically complaints handling within Home and Property sectors. As a case handler, responsible for home claims property complaints, you’ll own the problem and use your analytical skills to investigate and gather eviden

The Housing Complaints Officer is responsible for managing and resolving formal complaints relating to housing services, ensuring compliance with the Housing Ombudsman Complaint Handling Code, internal policies, and statutory requirements. Key Responsibilities Complaint Handling & Investigation

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey Co

In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improvement across the organisation. Managing and investigating complaints thoroughly and impartially. Supporting positive external relation

A prominent housing association is seeking a Complaints Investigator to accurately analyse and resolve complaints while ensuring the highest customer service standards. Candidates should have strong complaint handling experience, especially with Stage 1 complaints.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. As a trusted partner to senior leaders, y

A public sector organisation in the United Kingdom is seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and oversight of complaints management.

A local government council in England is seeking a candidate to lead the Children’s Services complaints process.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner. Experience of responding to Stage 1 complaints is vital and experience of handling Stage 2 would be beneficial. You will demonstrate a personal commitment and responsibility

Legal Secretary Private Client.Permanent, full time, would consider 4 days pro rata office based.We are recruiting on behalf of a well regarded law firm seeking a capable and detail oriented Legal Administrator to join their busy Private Client team.This is an excellent opportunity to support a te

New Year, New Career — Become a Support Worker in Children’s Residential Care.Are you ready to start the year with a role that truly makes a difference? If so, apply today and make this year the start of something amazing.We welcome applicants with and without experience and from backgrounds suc

Customer service rep needed! Salary: £13.Location: REDCAR, TS10 Hours: Monday - Friday 9am - 5pm Till May 2026 This position will predominantly be handling telephone queries and basic administration duties in relation to the introduction of Food Waste collections within the borough.Key dut

Lawyer Location: Po Box 500, TS1 9FT Start Date: ASAP Contract Duration: 4+ Months Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week Pay Rate: £47.Per Hour Job Ref: (phone number removed) Job Responsibilities Draft and review commercial contracts and procurement do

Howden is a collective – a group of talented and passionate people all around the world.Together, we have pushed the boundaries of insurance.We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18

We are supporting a small Northallerton based organisation in their search for an Office Administrator who enjoys keeping things running smoothly behind the scenes.The role sits within a close team where everyone supports one another, and it would suit someone who likes a mix of communication, coord

Family Solicitor Middlesbrough 65K-70K The Role:- Prestigious Teesside based Law Firm specialising in Criminal Defence and Family/Children Law, with a reputation for a high-quality client service are looking to recruit a Family Solicitor to take over as Legal Aid Supervisor/Head of Department.Wh

Location: Stockton-on-Tees Contract Type:Permanent Reference:UK04348.Take charge of our customer ledgers to maximise cash collection and minimise bad debts, ensuring financial health and growth.Engage with internal and external customers to build and maintain strong, productive relationships, contri

Setting out and collecting exam papers and materials.Admitting students and ensuring exam procedures are followed.Supervising students during exams.Supporting students with reading and scribing where required.Individuals with experience in education or administration.Anyone with strong attention to

Private Client Solicitor | PQE 5+ | £50,000 DOE | North Yorkshire | Job Ref: 9938.Provide expert legal advice and guidance on private client matters, ensuring clients’ interests are protected.Stay current with relevant legislation and regulations in the private client field.Build and maintain str

A highly regarded and welcoming law firm in.This is a fantastic opportunity for someone looking to specialise further in trust work within a supportive, flexible, and people‑centric environment.The firm is open to part‑time hours, typically 3 or 4 days per week, and offers hybrid working arrange

A leading law firm in North Yorkshire seeks an experienced Private Client Lawyer.This role offers the chance to manage a full caseload of Wills, Probate, Trusts, and LPAs while enjoying hybrid working and a supportive culture.The ideal candidate has over 5 years of experience, strong communication s

We are delighted to announce exciting opportunities to join us as a Customer Service Advisor, supporting that contract as the first point of contact for many claimants accessing HAAS.The Claimant Advisor provides excellent customer service to ensure claimants' queries are effectively resolved in a t

Your new company This UK-wide organisation is a well recognised brand and have a need for an experienced Credit Controller to join the Stockton HQ.Your new role Manage customer ledgers to ensure timely payments, reduce bad debts, and maintain accurate accounts.Work closely with customers and inter

School Office Manager - Primary School in MiddlesbroughLocation: MiddlesbroughContract: Full-time, TempSalary: Competitive (Dependent on experience)Start Date: ASAPAbout the RoleWe are seeking an experienced and highly organised School Office Manager to join our busy and welcoming primary school in

We are recruiting for a Recovery Navigator at HMP Millsike.Here at Forward Trust, we deliver a complex range of drug and alcohol services in the unique prison environment.Our support includes providing advice, health and wellbeing, motivational work, clinical services,.

Senior Solicitor/Associate – Litigation.A leading law firm is seeking a Senior Solicitor/Associate to join its Litigation team in York.This role offers the chance to manage a diverse and high-value caseload across property disputes, commercial litigation, insolvency, debt recovery, professional ne

A prominent law firm in York is seeking an experienced Litigation Solicitor to join their Dispute Resolution team.The role involves handling a varied caseload including commercial and property disputes, offering the chance to manage complex matters and develop client relationships.The ideal candidat

Client Account Handler - Leicester, LE1 Responsibilities (Re) Insurance Credit Controller / IBA Underwriting Account handler Are you looking for a new challenge with the opportunity to build a successful car

Legal Administrator Private Client (Whitley Bay Office Based).Salary: 2 per year (DOE Living Wage aligned).Location: Whitley Bay commutable from Tynemouth, North Shields, Cullercoats, Monkseaton, Shiremoor.We are seeking a Legal Administrator to join our busy Private Client department.You will be su

Path2 Solutions are delighted to have partnered with a nationally recognised organisation seeking outbound service advisors for their thriving site based in Sunderland.Our outbound service advisors need to be dedicated, committed and have a passion for delivering quality and job role responsibilitie

A leading legal recruitment firm in York is seeking an experienced Residential Property Legal Adviser.This hybrid role offers the opportunity for career growth within a supportive environment.The ideal candidate will have at least 5 years PQE, possess strong communication skills, and be proficient i

Our Residential Conveyancing Department is looking for experienced lawyers or conveyancers to join the teams in Pocklington, Easingwold and Haxby.You will manage your own varied caseload of conveyancing matters where you will have full autonomy.Our work includes freehold, leasehold and new build cas

A prestigious law firm in Tees Valley is seeking a highly skilled Private Family Solicitor to manage family law cases including divorce and custody.The ideal candidate will have at least 3 years of experience, a strong grasp of family law, and exceptional client negotiation skills.This role offers a

A leading legal recruitment firm in North Yorkshire is seeking an ambitious Employment Lawyer to provide comprehensive advice across various Employment Law matters.The role includes handling a diverse caseload, business development, and maintaining client relationships.Suitable candidates should be

A prominent religious organization in North Shields is seeking a skilled fundraiser to join their net zero team.This role involves excellent communication skills and a strong knowledge of funding opportunities to help achieve their sustainability goals by 2030.The organization offers flexibility, al

This is an excellent opportunity for a Personal Tax Senior to join a professional services firm in North Yorkshire.The role requires expertise in personal tax compliance and advisory, ensuring clients receive high-quality service.The hiring company is a well-established professional services provide

UK bank account and ensure that the company continues to meet its statutory and compliance obligations.The initial stage may require 1–2 hours during the first month, followed by occasional, minimal tasks—typically only a few minutes each month, and sometimes none at all.After the bank account h

When Anita Roddick founded The Body Shop in 1976, she had a vision.Business as a force for good – that’s us.Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way.We’re the original ethical beauty brand.We’ve got a thing for empowering people and enrich

Great that you're thinking about a career with BSI!.UK, Italy, Spain, France, or Germany.Competitive basic salary plus bonus, company car and excellent benefits.Are you looking for the opportunity to advance your career within eIDAS regulations by becoming an auditor?.BSI is a conformity assessment

A leading food company in Europe seeks a National Account Lead to manage a major UK retail relationship.The role includes developing joint business plans, providing leadership, and managing commercial performance.Ideal candidates should have extensive experience in grocery retail accounts, strong co

Job Description: Billing Assistant.Creation of invoices for all invoice types (but excluding DUoS invoices);.Data input, manipulation and validation;.Assist in taking invoice queries;.Creation of reports to monitor the invoice count and value;.Providing great customer service with internal and exter

You'll visit people in their homes to carry out vital research interviews on important topics like health, housing and transport.Using a tablet or laptop, you'll guide conversations that capture real experiences of daily life in Britain.You'll be out in your community, knocking on doors.People recei

Job Type : Full Time - Temporary Contract.Fancy living the all-American dream while making USD $2,250 this summer? We’re looking for General Counsellors to join our Summer Camp USA teams across the US in 2025.We pride ourselves on creating a safe, inclusive, and dynamic environment where campers

Competitive salary plus performance related bonus.Wagestream—a Financial Wellbeing app giving you ultimate pay control! Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach.Talk to us about flexible working.VIP Awards – co