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We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Familiarity with CRM software and customer success platforms is a plus. Monitor customer engagement and product usage to identify potential risks or opportunities, helping customers to achieve the bes

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You are an empathetic advocate who can push back on customers when necessary to guide them toward be

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer experience. You will own a portfolio of 20 clients and ensure the continued success of these re

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. This role is ideal for someone who can work independently, exercise sound judgment, and build

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. Salesforce, Customer Success platforms, Excel, and PowerPoint.

A global leader in business payments is seeking a Customer Success Manager in Greater London. The ideal candidate will have 3-5 years of experience in SaaS Customer Success roles and demonstrate excellent communication skills. This role involves optimizing customer experience, protecting revenue, an

Experience and skills:*** 5+ years of customer advocacy and engagement experience in an Enterprise SaaS customer success team working with Fortune 100 companies and their executives* Owning a book of business of 4-6 Strategic customer accounts* Increase customer satisfaction, adoption, and retention

You wake up thinking about your customers’ success and go to bed making sure nothing is left hanging. You adapt to whatever’s needed to drive customer success at speed. Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies.

A successful 'Customer Success Manager' should have:. As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team:. Assist the Senior Manager in refining Customer Success processes.

A leading recruitment support service in London seeks a Graduate Customer Success Manager. You will foster strong relationships with customers, ensuring they achieve desired outcomes using the product. Experience in customer support or account management is essential.

The Customer Success Manager will act as a trusted advisor to customers, focusing on understanding their business needs, developing tailored use cases, and ensuring successful adoption of Thomson Reuters’ solutions. The Customer Success Manager (CSM) will work closely with customers across the leg

The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and services. The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. The ideal candidate will have a minimum of 3 years in customer service, demonstrate strong communication skills, and thrive in a fast-paced setting.

A growing foodservice technology company in the UK is seeking a Customer Success Manager to enhance customer onboarding and relationships. Ideal candidates have at least 3 years in customer success roles and strong communication skills. You will ensure successful platform use and support upselling o

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

A leading tech employer in London is looking for a Graduate Customer Success Manager. You will build relationships with customers to ensure they achieve their goals using the company's product. The role requires strong customer support and account management skills.

We're looking for a Customer Success Manager to lead user onboarding and ensure every school gets maximum value from our platform from day one. Opportunity to grow into senior Customer Success or Account Management roles. Direct impact on customer outcomes and company growth.

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Drive product adoption, customer satisfaction, and overall influence on customer health score

The Customer Success Manager will act as the primary point of contact for a portfolio of strategic clients. Backed by a global parent organisation, the business is scaling rapidly and is now looking to appoint a commercially minded Customer Success Manager to manage and grow key client relationships

As a Scaled Success Customer Success Manager, you’ll own adoption, retention, and growth, delivered through scalable, repeatable programs rather than 1:1 customer management. You’ll help shape the future of how we deliver Customer Success at scale. Experience in Customer Success, Lifecycle Manag

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps regional and national restaurant brands grow customer lifetime value with easy-to-use lifecycle marketing automations and innovative customer loyalty

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Reporting to the Head of Customer Success, you will collaborate to enhance our product offering and improve our serv

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. Enhance

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

We’re looking for an Enterprise Customer Success Manager to join our team in London. Customer Success Manager managing enterprise accounts. Enterprise Customer Success Manager London.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Customer Success Manager, Commerce Cloud / E-Commerce Space. Customer Success Manager, Commerce Cloud / E-Commerce Space.

A leading AI video platform in Greater London is seeking a Customer Success Manager to oversee revenue retention and drive expansion across enterprise accounts. This strategic role requires building strong relationships with key stakeholders, ensuring customer success, and collaborating closely with

Customer Success Manager (CSM) (English, Italian and French speaking). The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale. Join to apply for the Customer Success Manager (CSM) role at Phyron AI.

Enterprise Customer Success Manager (French speaker). Sign in to set job alerts for “Customer Success Manager” roles. Italian- Customer Success Manager: Program Specialist.

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor thro

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. Customer Success Manager (French/Italian speaker). The Customer Success Team is part of DoorDash

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Proven success in and genuine enthusiasm for working directly with customer.

Founding Customer Success Manager. As the first Customer Success hire, you will build the function from scratch, working directly with founders and finance leads at ambitious companies. Design and own the end-to-end customer success lifecycle, including onboarding, engagement, and retention strategi

Customer Success Manager - Online Brand Protection. Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager - Creator Monetization platform (Remote).

The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. Customer Success Manager (CSM). Manages day-to-day customer interactions and success plans.

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that

This is an exciting opportunity for a talented Customer Success Manager to play a key role in launching Tapi into a brand-new market. Generate referrals, testimonials, and case studies as the UK customer base grows. Customer Experience & Onboarding.

A dynamic tech firm in London is seeking Customer Success Professionals (CSMs) to enhance customer relationships. The ideal candidates will have over 2 years of experience in customer success or account management with a strong focus on CRM and digital marketing.

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Act as

A global analytics firm is seeking a Customer Success Manager in Greater London to enhance customer value from its products. The successful candidate will drive adoption and retention while handling a diverse customer portfolio. Responsibilities include strategic support, onboarding guidance, and mo