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The GAO Group is headquartered in NYC, USA, and Toronto, Canada, and its member companies are incorporated in both USA & Canada, and its member companies are leading suppliers of advanced electronics and network products for engineers worldwide. Location : Remote Job Description: · Recruit and source candidates: Job boards, social media, headhunting · Post job openings on various recruitment platforms and university portals. · Screen resumes and applications · Schedule interviews for senior HR staff · Manage communication through emails and LinkedIn with applicants and follow up with the candidates. Requirements: · You are studying for or shall have a University degree in HR, Journalism, Business, Arts, or any programs providing strong English language training or candidates with strong English language skills. · You shall be keen to learn, willing to work hard, maintain productivity, and be committed to the job. · You shall have chosen HR as your desired career and are strongly interested in an intern opportunity related to HR. Benefits of this Internship Include: · You gain real-world work experience at an internationally reputable high-tech company; · Learn real-world knowledge, work ethics, team spirits; • Receive 3 certificates, and · It is short & convenient: you can work from anywhere, which makes you much more employable and competitive in the job market.
About the job Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your Purpose The Customer Service Agent/Executive main purpose is to resolve every complaint case assigned in a satisfactory manner in compliance with company policy and ABTA guidelines to ensure the retention of our guests for years to come. You will be responsible in liaising with all relevant stakeholders in a timely manner to ensure you close your cases within the timeframes set under the ABTA guidelines. Your Impact - Resolve all guest complaints (cases), such as; lost property, account errors, damaged or lost luggage, illness or general experience during their cruise. - Interacting with guests, via telephone and email providing information in answer to complaints regarding all aspects of their cruise once they have returned home. - Coordinating with other departments as necessary to ensure effective resolution of the complaint case you have been assigned. - Providing a detailed written responses to all guest complaints within ABTA Guidelines. - Responding and investigating any ABTA complaint through their portal. - Issuing refunds or compensation to guest as approved; - Keeping accurate records of discussions or correspondence with guest; - Supporting the Senior Customer Service Executive in producing all defences for arbitrations and conciliations - Supporting the Legal department and solicitors with invoicing and payments . - Communicating solutions, successes, and opportunities to the Supervisor of Customer Service Your Journey so far - A track record in the travel industry either in retail or tour operations/airline reservations; - Attention to detail - Good geographical knowledge particularly areas featured in MSC Cruises product - Organisation and prioritisation skills - Ability to work flexibly to the needs of the business and under pressure - Ability to think outside the box and be open to new challenges - Flexibility to attend training events - Excellent verbal and written communication skills Your Essentials - Fluent English, oral and written. Any additional European language is considered an advantage - Educated to 'GSCE' level standard or equivalent - Very good knowledge of Microsoft Office package - Right to work in the UK Our commitment We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet. Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here Department: Customer Service The company MSC Cruises has grown exponentially since 2003. In such a short time, we have built a fleet of 22 modern and most environmentally advanced ships! With our constant expansion, our fleet will grow in capacity with the arrival of seven new ships in three different classes by 2027. One of our latest ships – MSC World Europa – was delivered in 2022, inaugurating the World Class. It is our largest cruise ship to date, with a capacity of over 6,700 passengers, served by more than 2,000 crew members. In 2023 we inaugurated the MSC Euribia equipped with the best and latest environmental technology and bestowed with a highly-innovative design. In 2023 MSC Cruises entered the Luxury segment by launching its first of four Explora Journeys ships. Recruitment Prospects With three new mega-ships and four Luxury ships to be built and delivered between 2023 and 2027, the biggest and most important challenge for MSC Cruises is to find, recruit and train a high number of new crew members needed to provide the service, fun and safety that have become hallmarks of MSC Cruises. This massive project is already well under way. The Human Resources Team is not only working to recruit the best talents but is also visiting our manning agencies and hiring partners around the world to ensure that the right people and facilities are in place to prepare this ‘army’ of new crew members for their life at sea. We need motivated and ambitious crew members who work with passion and understand the value of a smile. Join our team and see how much you can grow!
Salary: £70000.00 per annum dependent on experience & qualifications Position: Full Time (37.5 hours per week) Positions available: 1 Registered Manager – Children’s Home Alexandra Children’s Home is a newly established home for children 12-17 years old, and due to up-and-coming expansion, we are currently looking for Registered Managers for our Therapeutic Children’s Homes who are keen for a new and exciting role. Competitive Salary of £70,000 per annum. We offer 36 days paid annual leave per year and a loyalty scheme which rewards you with extra annual leave following 2 years of service. The role of a Registered Manager is the person with overall responsibility for day-to-day management of the Children’s Home and is accountable for the delivery of a high quality of service provision, incorporating care, welfare, safety and security of all children and young people in their care in order for them to achieve a secure base. Supporting, leading and managing a team of staff who will provide protection and support the children with their physical, psychological, emotional & social development. Person Specification Essential · Due to Ofsted Regulations, all employees in our Residential Service must be over 20 years of age. · Experience of working in a Senior or Strategic Role within a children’s residential care setting · Level 3 Diploma in Children’s Residential Service or equivalent · GCSE in Maths and English at C Grade of above · Physically fit · Resilient, enthusiastic and motivated person · Proven ability to lead staff teams and line management experience, including supervisions · Excellent communication skills, both verbal and written · Calm, approachable manner, adaptable and non-judgemental · Able to work under own initiative and as part of a team · Excellent organisational skills · Knowledge of Child Protection & Safeguarding · GCSE in Maths and English at C Grade or above · Ability to drive and holds a current driving licence Desirable · NVQ or Diploma Level 5 in Leadership & Management in Residential Children’s Services or equivalent · Previous experience in a Deputy Manager or Registered Manager role in a Residential Children’s Care Setting · Social Work Qualification of Equivalent · Any relevant or transferrable skills, such as First Aid trained · Knowledge of the Children Act & Children’s Homes Regulations · Understanding and knowledge of Therapeutic Approach to Childcare Duties & Responsibilities · In accordance with Alexandra health and safety policies and procedures, the registered individual is responsible for ensuring Health and Safety guidelines are adhered to. · Responsible for keeping an up-to-date register of all young people being admitted transitioned to another provision and discharged from the service. · Ensure operational manning levels are maintained within the home. The registered manager must liaise with the HR team to arrange and assist in interviewing new staff. · Ensure that you and your staff work in accordance with the Statement of Purpose and Function of the home. Understand, update and continuously improve relevant Alexandra Children’s Home documents to include The Statement of Purpose, Young Person’s Guide, policies and practice standards; seeking approval and communicating changes to others as appropriate. · Demonstrate effective leadership to direct and support the staff team to deliver person centred childcare working towards the best outcomes for each young person · Manage, supervise and mentor staff; organize work patterns and training, and conduct and record regular supervisions and appraisals. · Demonstrate a working knowledge, implement, adhere to and give guidance to other staff on: Children’s Homes (England) Regulations 2015, The Children Act 1989 & 2004, Care Standards Act 2000, Equal Opportunities Policies, National Quality Standards for Children’s Homes, and Local Authority Child Protection Procedures, and any subsequent changes to said legislation. · Demonstrate a working knowledge of Ofsted Inspection guidelines, promptly implementing any recommendations following an Inspection. Timely notification of any significant events or changes within the home, including completion of Regulation 45 Reports within the given timeframe as instructed by Alexandra Children’s Home. · To ensure that you and your staff team implement and adhere to Alexandra Children’s Home Safeguarding Policy and Local Authority Safeguarding procedures. · Work cohesively and in partnership with team members and other professionals (Social Workers, Police, Education, and Health) to contribute and monitor the multidisciplinary assessment of children’s needs, support children in order for them to reach their full potential as outlined in their care plans, and in accordance with Alexandra Children’s Home Policies & Procedures, Local Authority Instructions and relevant legislation. · Ensure Local Authority Social Workers are notified of all significant events, incidents, important changes and physical interventions within 24 hours. · Ensure that young people receive a sensitive residential service which best meets their individual social, racial, psychological, educational, cultural, physical identity and health care needs according to the Statement of Purpose and Function of the Home and Alexandra Children’s Home policies and procedures, and children facing particular crisis and stresses are offered appropriate additional support in a timely manner. · Organising the availability and deployment of staff within the home and wider Alexandra Children’s Home Community, ensuring rota’s are covered to meet regulations mandate. · Ensure that the home is fit for purpose by ensuring that Fire Regulations and Health and Safety Regulations are met, Quality Assurance and Regulation 44 Reports action points are addressed promptly. Appropriate records are kept and that fire drill procedures are adhered to in accordance with Alexandra Children’s Home policies and procedures. · Manage Performance and Development by using regular staff supervisions and annual appraisal process in order to promote a culture of self-awareness and understanding. Working in partnership with Senior Management and Human Resources to address and manage any issues of poor performance or misconduct · Participate effectively in the on-call duty system. · Attend monthly Manager, TDP, Community and house meetings and implement any actions as agreed. · Complete appropriate training including the level 5 diploma in Leadership and Management within the required timeframes, ensuring that an up-to-date training record is maintained. · Additional responsibilities will include representation to Local Authorities and at panels, conference meetings and Strategy Groups; and analysing trends and Quality Assurance documentation to constantly strive to improve standards for young people in our care. · Undertaking other duties as may be deemed appropriate from time to time. We are looking for candidates who have proven managerial skills in a Residential Care Setting and are passionate about improving the lives and outcomes for children and young people. We are an activity-based company and promote the well-being of our young people through a wide and varied programme of activities, sports and hobbies. Alexandra Children’s Home is committed to safeguarding & promoting the welfare of children & young people. The post is subject to an enhanced DBS disclosure, an employment background check, satisfactory references & verification of right to work in the UK. CVs will not be considered without an application form.
Key Responsibilities - Identify and develop new business opportunities across key sectors (construction, manufacturing, services, IT) in the UK labour market; - Build and maintain strong relationships with UK employers, establishing long-term cooperation for labour recruitment and placement services; - Promote the company’s human resource outsourcing, labour dispatch, and recruitment services to corporate clients; - Conduct market research and competitor analysis to refine the company’s UK business strategy; - Lead negotiation and drafting of cooperation agreements with business partners and clients; - Represent the company in industry events, networking sessions, and client meetings; - Coordinate with the operations and recruitment teams to ensure smooth client onboarding and service delivery; - Monitor key performance metrics, prepare business reports, and contribute to revenue growth planning; - Assist in managing and training junior staff involved in business development or client support functions. Who we looking for: - At least 3 years of experience in business development, sales, or client relationship management, preferably in the recruitment, labour outsourcing, or HR services industry; - A bachelor’s degree or above in Business, Marketing, Human Resources, or a related field; - Proven ability to identify market opportunities, build partnerships, and negotiate commercial agreements; - Strong communication and interpersonal skills, with the ability to liaise effectively with both UK clients and Chinese-speaking partners; - Excellent organisational and project management skills, with a results-driven mindset; - Proficiency in Microsoft Office and basic data analysis tools; - Fluency in Mandarin and English is essential to serve the company’s bilingual client base.
About Us SANDHU A1 CONSTRUCTION LTD is an established and ambitious construction company based in Belvedere, England. With a strong commitment to quality workmanship and client satisfaction, we are laying the foundation for a solid presence in the UK's construction sector. As we expand, we are seeking a reliable and organised Office Manager to take charge of our administrative operations and help us grow efficiently. Role Overview As Office Manager, you will play a key role in supporting the daily operations of our business. You’ll ensure that administrative systems run smoothly and will be instrumental in developing effective office procedures for a growing construction firm. Key Responsibilities Plan work schedules, assign administrative tasks, and manage office workload Supervise administrative functions including correspondence, sales documentation, and company records Ensure compliance with policies related to insurance, contracts, and client documentation Coordinate activities across departments and liaise with external contacts as needed Assist with recruitment support, HR records, and maintaining compliance documentation Maintain an organised filing system for financial, project, and personnel records Candidate Profile · Bachelor’s in business administration (BBA) or · Bachelor’s in management or · Bachelor’s in construction management or · Bachelor’s in office administration or · Bachelor’s in human resource Management Minimum 2 years of experience in office administration or management(construction sector preferred) Strong organisational and time-management skills Confident using Microsoft Office and general office software Excellent written and verbal communication skills Ability to manage tasks independently and support a small but growing team