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Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn’t just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? • Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive., • Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them., • Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected., • Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid., • Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: • You lead by example. You’ve helped manage teams before and know how to bring out the best in others., • You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued., • You keep things running. You help ensure smooth operations — efficient, clean, compliant — even when things get hectic. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £32,000 - £35,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback, • Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe., • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it., • Smash the targets. Own your KPIs and push the team to deliver every shift, every day., • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes., • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we'd love from you: • You lead from the front. You’ve managed teams before and know how to bring the best out of people., • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen., • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. • Pay rate: £38,000 - £42,000, • Quarterly BONUS that rewards the hustle, • Extra holiday – more time to recharge, • Life assurance – we’ve got you covered, • Free chicken & chips every shift, • 25% staff discount, • Gym discounts to keep you moving, • 200+ high street perks & cashback, • Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions all organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious and entrepreneurially-spirited businesses that fuel the economy – whether privately or publicly owned - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Our Tax Assurance & Risk Management (‘TA&RM’) team is a fast-growing collaborative team of around 15 people nationally led by three dedicated tax partners, who together support a wide variety of private, private equity-backed and listed clients across sectors. Our work has helped many clients meet their legislative tax governance compliance obligations (including in relation to the Senior Accounting Officer and Corporate Criminal Offences regimes, the tax strategy publication requirement and HMRC’s Business Risk Review process) and strategically improve their tax operations and tax control framework, manage tax risk and provide assurance to tax authorities and business stakeholders. Technology is an important part of helping our clients succeed and we encourage innovation at all levels in our team. We are an award-winning specialist tax team. This is a dynamic client-facing role that requires excellent client relationship, communication and project management skills, and the ability to distil complex concepts into easily understood information suitable for a wide array of stakeholders. Most of your work will be client facing and will require you to actively manage client portfolios, manage project delivery, coordinating junior resource and BDO tax specialists, to deliver exceptional client service. Owning client relationships with the senior team is key, and you’ll be heavily involved in business development and innovation activities to support our business growth. This role will involve consideration of a range of taxes including corporate, indirect and employment taxes; our work is broader than any one area of tax and at the senior manager level, we require candidates with a depth of tax experience, specifically with TA&RM experience, with good commercial awareness who are eager to learn, adapt and contribute to this area of growth for the business. Importantly, we are looking for natural curiosity about how tax functions and businesses run, from the governance, processes and controls to the people and technology they use and the tax technical issues relevant to them. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with the team at all levels to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with, acting as a key part of BDO’s relationships with our clients. We are looking for someone: • To act as a key point of contact within the firm for our clients, together with the senior team., • With experience of TA&RM work (including such as tax strategy, SAO and CCO compliance, HMRC Business Risk Reviews, developing the tax control framework and tax operating model, advising on tax risk management e.g. tax risk registers.), • With a strong presentation style, and confidence in hosting workshops, training sessions and webinars, often to Board level, and with strong tax technical experience to be able to talk knowledgeably at a good level about a range of tax issues., • With experience in end-to-end project delivery, who can lead projects with complexity to deliver quality advice., • Who has a keen interest in helping clients develop tax governance and developing bespoke scopes of work to meet our clients’ needs., • With personal responsibility for own decisions and the actions of others., • Educated to degree level, and/or CTA and/or ACA qualified or equivalent, or relevant experience. You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit our clients, the task at hand, our teams, and you. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues - BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. LI-#KW1

We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a full time basis, contracted to 40 hours per week.\n \n \nAs a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping ...\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

Job Title: Occupational Health and Wellbeing Manager Location: UK Wide Salary: Competitive, car allowance and completion bonus Job Type: Full Time, Fixed Term Contract (6 Months) - Monday to Friday Start Date: Immediate Start Available The Role: DB Cargo UK is currently recruiting for an experienced Occupational Health and Wellbeing Manager to join our People team on a 6-month fixed-term contract with a national remit. Working across our UK network, you will lead and coordinate occupational health and wellbeing provision, ensuring our colleagues have access to a high-quality, proactive and supportive service. You will work closely with senior leaders, operational managers and external providers to shape wellbeing initiatives, support attendance management and drive continuous improvement. This role requires a strong balance of people focus and commercial awareness. We're looking for a leader who can ensure occupational health services deliver both positive colleague outcomes and sustainable business value, while always placing the health, safety and wellbeing of our people at the centre of decision making. Regular travel across DB Cargo UK locations will be required. What will you be doing? Lead the delivery and continuous improvement of occupational health services across DB Cargo UK. Support the management of occupational health suppliers and monitor service performance. Develop and implement occupational health and wellbeing strategies, policies and initiatives. Support managers with sickness absence, rehabilitation and return-to-work processes. Provide expert advice on occupational health referrals and case management. Use people and wellbeing data to identify trends, risks and opportunities for improvement. Manage occupational health and wellbeing budgets, ensuring services deliver quality, value and positive outcomes for colleagues. Ensure compliance with legislation, standards and best practice. Build strong relationships with stakeholders across the business. Champion a positive wellbeing culture that supports engagement, safety and performance.Who are we looking for? Qualified Occupational Health professional. CIPD Level 7 qualified or equivalent. Significant experience in an Occupational Health or Wellbeing leadership role. Strong stakeholder, supplier and contract management skills. Experience supporting absence management and wellbeing programmes. Commercially minded, with the ability to balance operational needs, colleague wellbeing and service effectiveness. Excellent communication, influencing and analytical skills. Experience within rail, transport, logistics or another safety-critical environment would be advantageous. Full UK driving licence and willingness to travel regularly.What matters to you? Competitive salary, plus car allowance and completion bonus Monday to Friday working pattern. Enhanced pension scheme. Employee Assistance Programme. Health and wellbeing support. Access to employee benefits portal and retail discounts. Opportunity to make a meaningful impact across a national workforce. Work with one of the UK's leading rail freight operators.Why DB Cargo UK? At DB Cargo UK, we keep the country moving through safe, sustainable and innovative rail freight solutions. Whether working in operations, engineering, commercial or support functions, our people are at the heart of everything we do. This role offers the opportunity to influence occupational health and wellbeing across a diverse national workforce and help shape a great place to work. Inclusion & Diversity: DB Cargo UK is committed to creating a diverse and inclusive workplace where everyone feels valued, respected and able to achieve their full potential. Be Part of Something That Matters to You: If you are an experienced Occupational Health professional looking for an opportunity to make a real difference across a national organisation, we would love to hear from you. Apply today and help shape the future of health and wellbeing at DB Cargo UK. Please click APPLY to send your CV for this role. Candidates with experience of: Occupational Health & Wellbeing Lead, Occupational Health Manager, Health and Wellbeing Manager, Occupational Health Lead, Health and Wellbeing Lead, Workplace Health Manager, Occupational Health Services Manager, Employee Health Manager, People Health & Wellbeing Manager, Health and Wellbeing Business Partner, Occupational Health Business Partner, Health & Wellbeing Manager, may also be considered for this role

Are you an experienced Project Manager, Operations Manager, Commercial Manager, Technical Manager or Proposals Manager? \n An exciting opportunity has arisen for an experienced Technical Manager / Commercial Manager / Technical Support Manager to lead the technical and commercial delivery of a busy rotating equipment operation. \n This role will focus on being the front line with customers and the glue be... \n \n ZIPC1_UKTJ

As our Food & Beverage Operations Manager, you are the commercial and operational commander of every point of sale in the hotel.

Energy & Sustainability Manager - Midlands - Global Facilities Management Organisation\n \n \n CBW Staffing Solutions are recruiting for an Energy & Sustainability Manager to support operations and project teams in delivering a first class service in energy management and carbon reduction across their commercial portfolio in the Midlands.\n \n \n As an Energy & Sustainability Manager, you will be responsible for ...\n \n \n \n \n \n \n \n \n \n ZIPC1_UKTJ

\n We are supporting a leading organisation in the operations and logistics sector to recruit a Project Manager who will oversee the delivery of cross-functional projects and drive operational improvements across multiple sites. \n \n \n Project Manager \n Salary: Up to £50,000 \n Location: Birmingham + travel to UK sites \n Hours: Monday-Friday, 40 hours \n Overview \n We are supporting a leading organisation in the operations and logistics sector to recruit a Project Manager who will oversee the delivery of cross-functional projects and drive operational improvements across multiple sites. \n Key Responsibilities \n\n • Lead end-to-end delivery of multiple projects, ensuring clear scope, timelines, and outcomes.\n, • Develop project plans, schedules, and resource requirements.\n, • Monitor progress, manage risks/issues, and maintain project governance.\n, • Coordinate teams across operations, IT and commercial functions.\n, • Provide regular project updates to senior stakeholders.\n, • Embed best-practice methodologies and support continuous improvement.\n\n Candidate Requirements \n\n • Experience managing projects in logistics, supply chain, tech, or service-based environments.\n, • Strong organisation and prioritisation skills.\n, • Confident communicator with excellent stakeholder management.\n, • Knowledge of Agile, PRINCE2, PMP or similar frameworks.\n, • Proficient with project management tools and reporting systems.\n\n Benefits \n\n • 25 days holiday + 8 bank holidays (option to buy additional days)\n, • Pension & life assurance\n, • Employee Assistance Programme\n, • Discount scheme\n, • Free onsite parking\n\n \n Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Gleeson is proud to be supporting a leading logistics and supply chain organisation that is seeking an experienced Interim Customs & Trade Manager to provide specialist leadership across its customs and international trade function. As the business continues to navigate an evolving global trade landscape, this interim opportunity has been created to ensure robust customs compliance, operational continuity, and strategic oversight across UK and international import and export activities.This is a pivotal role requiring a hands-on leader with strong regulatory expertise, operational knowledge, and the ability to quickly assess, strengthen, and optimise customs and trade processes. Job Title: Customs and Trade Manager Contract Type: Interim Day Rate Location: Flexible / Hybrid / Midlands The Opportunity We are seeking an experienced Customs & Trade Manager to lead and strengthen customs compliance, international trade operations, and strategic trade initiatives within a complex supply chain environment. This is a critical appointment for an organisation looking to enhance its customs and trade capabilities while ensuring full regulatory compliance across international operations. A key focus of the role will be leading and supporting the business through the achievement and maintenance of Authorised Economic Operator (AEO) Certification. The successful candidate will bring extensive customs and international trade expertise, combined with proven experience of guiding organisations through the AEO accreditation process. Key Responsibilities Lead all customs and international trade compliance activities across the business. Drive the organisation's AEO certification programme, ensuring successful accreditation and ongoing compliance. Act as the subject matter expert for UK and international customs regulations, import/export requirements, and trade compliance matters. Develop, implement, and maintain customs policies, procedures, and governance frameworks. Manage relationships with HMRC, customs authorities, freight forwarders, customs brokers, and logistics providers. Conduct audits and compliance reviews to identify risks and implement corrective actions. Ensure accurate customs declarations and commodity classifications are maintained. Monitor changes in customs legislation and international trade regulations, providing guidance to key stakeholders. Support strategic initiatives relating to customs optimisation, duty management, and trade efficiency. Deliver training and development programmes to enhance customs compliance awareness across the business. Provide operational support and advice on complex customs, import, export, and trade matters. Key Requirements Extensive experience within Customs Compliance, International Trade, or Global Trade Management. Proven track record of successfully leading or supporting an organisation through AEO Certification. Deep understanding of UK customs regulations, HMRC requirements, imports, exports, and trade compliance frameworks. Strong knowledge of customs procedures, tariff classifications, customs valuation, origin rules, and duty management. Experience engaging with government agencies, customs authorities, and external compliance bodies. Ability to influence stakeholders at all levels of the business. Strong project management and change management experience. Experience within logistics, freight forwarding, manufacturing, retail, or supply chain operations. Knowledge of Customs Declaration Service (CDS). Understanding of international trade agreements and preferential origin requirements. Customs or trade compliance qualifications. Experience operating in multi-country trade environments. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data

Do you enjoy leading high-performing teams, building strong customer relationships and finding smarter ways to deliver operational excellence? If you're looking for a role where you can truly make an impact in a fast-moving airport logistics environment, we'd love to hear from you! \n \n Here at GXO, we are currently recruiting for a Warehouse Operations Manager to join our team supporting our Birmingham Airport consolidation centre. As Operations Manager, you'll lead the operational delivery of our Birmingham Airport Consolidation Centre, ensuring the safe and compliant movement of cargo through the facility. Working closely with Supervisors, customers and key stakeholders, you'll drive colleague engagement, optimise resources, enhance operational performance and identify opportunities to improve service and efficiency across the operation. \n \n This is a full time, permanent position, working on an any 5 from 7 shift pattern, and the working hours will range from 02:00-10:00 or 04:00-12:00, (including weekends and public holidays as required) depending on the operational requirements, therefore flexibility is essential. \n \n Pay, benefits and more: \n \n We are offering a competitive salary of up to £34,256.98 per annum and 25 days annual leave (plus bank holidays), as well as the option to buy additional days so you can enjoy a positive work-life balance. Your benefits package includes a company sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more. \n \n What you’ll do on a typical day: \n \n\n • Lead, coach and develop Supervisors and operational teams, fostering a high-performance culture focused on safety, compliance and customer service\n, • Oversee daily warehouse, cargo handling and security screening operations, ensuring efficient resource allocation and service delivery\n, • Monitor and drive operational performance through KPI management, reporting and continuous improvement initiatives\n, • Build strong relationships with customers, airport stakeholders and operational partners, ensuring exceptional service and issue resolution\n, • Ensure full compliance with aviation security, Health & Safety and regulatory requirements, maintaining the highest standards of quality and operational integrity\n\n \n \n What you need to succeed at GXO: \n \n\n • Experience in a people management or supervisory role within an airport environment (preferred), operations, logistics, retail, or a multi-site environment\n\n\n, • Proven leadership experience within warehousing, logistics, aviation, or other fast-paced operational environments\n, • Strong people management skills with the ability to coach, motivate, and develop high-performing teams.\n, • Demonstrated success in driving operational performance, managing KPIs, and implementing continuous improvements\n, • Excellent decision-making, problem-solving, and organisational skills, with the ability to manage multiple priorities effectively\n, • Commitment to operational excellence, safety, and compliance, ideally gained within a regulated environment such as aviation, cargo, or distribution\n\n \n We engineer faster, smarter, leaner supply chains. \n \n \n GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. \n \n The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement

Business Change Manager \n West Midlands (West Bromwich), Full-time, Permanent, Hybrid, Salary £65-70k \n We are recruiting for an experienced Business Change Manager to support a growing professional services organisation through mergers, acquisitions and business transformation. \n This is a key role focused on managing the people side of change, ensuring smooth integration, strong stakeholder engagement and minimal disruption to business operations and client service. \n Key Responsibilities: \n\n • Develop and deliver change management strategies and integration plans.\n, • Build relationships with senior stakeholders, leadership teams and employees.\n, • Lead change impact assessments, business readiness and adoption activities.\n, • Manage internal communications, training and employee engagement throughout integration.\n, • Support cultural alignment, talent retention and successful organisational transitions.\n, • Monitor change risks, measure success and report on progress and benefits.\n\n About You: \n\n • Proven experience delivering business change and organisational transformation.\n, • Background in mergers, acquisitions, integrations or large-scale change programmes.\n, • Strong stakeholder management, communication and influencing skills.\n, • Experience in business readiness, training and change adoption.\n, • A degree or equivalent experience, with Prosci or an equivalent change management qualification.\n\n If you have any queries about the role contact Katie on . Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. \n Katie Bard is committed to protecting your personal data. Katie Bard acts as an employment agency for permanent recruitment and an employment business for temporary recruitment. Your application will be handled in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Notice at our website for full details of how we use your data, your rights, and how to contact us. If your application is unsuccessful, your details will be retained for up to six weeks and then securely deleted, unless you consent to being kept on our register for future opportunities.

Operations Manager - Automotive Workshop \n Site-based in West Bromwich, West Midlands \n Candidates could be based in or around West Bromwich, Birmingham, Wolverhampton, Walsall, Dudley, Stourbridge, Halesowen, Kingswinford, Sutton Coldfield, Solihull, Cannock, Lichfield, Bromsgrove or the wider Black Country and West Midlands region. \n Salary - £50,000 - £65,000 + Bonus + Professional Coaching + Employee Assistance Programme + Christmas Bonus + Team socials including monthly BBQ and weekly breakfast events + Monday to Friday working pattern \n Running a workshop isn't just about keeping vehicles moving. It's about balancing people, process, performance and planning to deliver on every promise you make to customers. \n We're working with a family-run business with a simple philosophy: look after your people and they'll look after your customers. It's a culture that's won awards, helped them grow, and created an environment where people genuinely want to stay and build their careers. \n As they continue to expand their operation, invest in new capabilities and prepare for the future of vehicle maintenance, we're looking for an Operations Manager who wants more than just another management role. This is an opportunity to help shape the direction of the business for years to come. \n The Role \n You'll be a key member of the Senior Leadership Team, working alongside the Commercial Manager, Workshop Controller and Finance Manager to ensure the business has the people, systems, capacity and investment needed to deliver today while preparing for tomorrow. \n This is a strategic leadership position, but it's also a hands-on role. You'll spend time planning for the future, improving processes and driving performance, while remaining close enough to the operation to support the team whenever required. \n Four areas you'll own \n Capacity & Growth \n\n • Forecast staffing, shift patterns and resource requirements\n, • Plan future workshop capacity, tooling and equipment needs\n, • Support customer onboarding and operational readiness for new contracts\n, • Help ensure the business stays ahead of demand, not behind it\n\n Performance & Delivery \n\n • Vehicle availability\n, • Turnaround times\n, • First-time fix rates\n, • PMI compliance\n, • Labour productivity and efficiency\n, • Customer service performance\n\n Process, Systems & Compliance \n\n • Own and improve operational systems and procedures\n, • Drive continuous improvement across the customer journey, from booking through to invoice\n, • Ensure the operation remains safe, compliant and audit-ready\n, • Oversee Health & Safety, risk management and operational governance\n\n People & Leadership \n\n • Provide co-leadership to both front-of-house and technician teams\n, • Support recruitment, training and succession planning\n, • Coach managers and help build a high-performing culture\n, • Provide leadership cover for key operational functions when required\n\n About You \n You'll be an experienced operational leader who understands both the workshop floor and the commercial realities of running a successful vehicle maintenance operation. \n\n • Experience within vehicle maintenance, fleet services or commercial vehicle operations\n, • Proven background in leading teams and managing performance\n, • A technical background, such as a time-served Technician, NVQ Level 3 or equivalent\n, • Experience owning budgets, building forecasts and developing business cases for investment\n, • Strong understanding of operational compliance, workshop processes and Health & Safety\n, • Confidence using Excel, operational reporting tools and fleet management systems\n, • The ability to influence people, drive change and build alignment across teams\n, • A proactive, solutions-focused mindset\n\n What You'll Get \n\n • A genuine seat at the leadership table\n, • Ongoing investment through our in-house training academy\n, • The opportunity to shape operational strategy and future growth\n\n Most importantly, you'll join a business that genuinely values its people. We believe going the extra mile works both ways. We invest in our team, support personal growth, and create an environment where good people can build long-term careers. \n Apply Today \n To apply for the position of Operations Manager - Automotive Workshop, job ref 4405KB, please forward your CV to Kayleigh Bradley, Senior Recruitment Consultant at Glen Callum Associates Ltd, or call for a confidential discussion. \n Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide. \n Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know.

Business Change Manager West Midlands (West Bromwich), Full-time, Permanent, Hybrid, Salary £65-70k \n We are recruiting for an experienced Business Change Manager to support a growing professional services organisation through mergers, acquisitions and business transformation. \n This is a key role focused on managing the people side of change, ensuring smooth integration, strong stakeholder engagement and minimal disruption to business operations and client service. \n Key Responsibilities: \n\n • Develop and deliver change management strategies and integration plans.\n, • Build relationships with senior stakeholders, leadership teams and employees.\n, • Lead change impact assessments, business readiness and adoption activities.\n, • Manage internal communications, training and employee engagement throughout integration.\n, • Support cultural alignment, talent retention and successful organisational transitions.\n, • Monitor change risks, measure success and report on progress and benefits.\n\n About You: \n\n • Proven experience delivering business change and organisational transformation.\n, • Background in mergers, acquisitions, integrations or large-scale change programmes.\n, • Strong stakeholder management, communication and influencing skills.\n, • Experience in business readiness, training and change adoption.\n, • A degree or equivalent experience, with Prosci or an equivalent change management qualification.\n\n If you have any queries about the role contact Katie on 01216334443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer. \n Katie Bard is committed to protecting your personal data. Katie Bard acts as an employment agency for permanent recruitment and an employment business for temporary recruitment. Your application will be handled in accordance with UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Notice at katiebard.com for full details of how we use your data, your rights, and how to contact us. If your application is unsuccessful, your details will be retained for up to six weeks and then securely deleted, unless you consent to being kept on our register for future opportunities.

Client Service Manager \n Redditch \n We are recruiting for an experienced Customer Service Manager to join a global manufacturing business that designs and manufactures advanced engineering solutions for some of the world's leading OEMs across automotive, truck, construction, agriculture and industrial sectors. The business operates internationally with manufacturing facilities across Europe, Asia and North America and is renowned for delivering high-quality engineered products and exceptional customer service. \n This is a fantastic opportunity for a customer-focused leader with experience within manufacturing, engineering, production, supply chain or logistics environments. You'll play a pivotal role in managing key customer relationships, leading a scheduling function and ensuring customers receive a first-class service from order receipt through to delivery. \n The Role \n Reporting into the senior leadership team, you will act as the key link between customers and internal departments including Sales, Planning, Production, Logistics and Finance. \n Leading a small team, you will ensure customer requirements are accurately planned and delivered whilst maintaining strong relationships with key accounts and addressing any service-related issues. \n Key Responsibilities \n\n • Lead and develop the Customer Service and Scheduling team.\n, • Act as the primary point of contact for key customer accounts.\n, • Build and maintain strong relationships with customers, ensuring excellent service levels.\n, • Coordinate customer demand, forecasts and order schedules with internal planning and production teams.\n, • Manage customer enquiries, escalations and service-related issues through to resolution.\n, • Work closely with Planning, Production and Logistics teams to ensure on-time delivery.\n, • Monitor customer KPIs and service performance metrics.\n, • Support continuous improvement initiatives across customer operations.\n, • Manage EDI communications and customer order processing.\n, • Coordinate export requirements and associated documentation where applicable.\n, • Drive process improvements within ERP and customer management systems.\n, • Attend customer meetings and reviews as required.\n\n We are keen to speak with candidates who have experience in customer operations within a manufacturing, engineering, supply chain or industrial environment. \n Essential Experience \n\n • Previous experience managing or supervising a customer service, customer operations or scheduling team.\n, • Experience within a manufacturing, engineering, logistics or supply chain environment.\n, • Strong customer relationship management skills.\n, • Experience working cross-functionally with production, planning and logistics teams.\n, • Excellent communication and stakeholder management skills.\n, • Strong problem-solving and organisational abilities.\n, • Proficiency with ERP systems and Microsoft Office.\n\n Desirable Experience \n\n • EDI experience.\n, • Export documentation knowledge.\n, • Demand planning or production scheduling exposure.\n, • Automotive, engineering or industrial manufacturing experience.\n\n Whether you're currently working as a Client Services Manager, Customer Operations Manager, Customer Fulfilment Manager, Customer Experience Manager or Customer Account Manager within a manufacturing or engineering environment, we'd love to hear from you. \n This role would particularly suit someone who enjoys building strong customer relationships while working closely with supply chain, planning and production teams to deliver exceptional results. \n

Production Manager Location: Birmingham Salary: £50,000 - £55,000 + 10% Bonus Hours: Monday to Friday, Days Contract: Permanent \n An established manufacturing business. Significant investment. A real opportunity to make your mark. \n SF Recruitment are working on this opportunity with a successful, independently owned manufacturing business in Birmingham, who are looking to appoint a Production Manager as part of an exciting period of change and development. This is a business with a strong heritage, a loyal workforce, and a fantastic reputation within its sector. Having invested significantly in its facilities, machinery and infrastructure, the focus is now firmly on its people, processes, and operational performance. And that's where you come in! \n We're looking for a Production Manager who enjoys being visible, leading from the front and bringing out the best in people. Someone who can introduce structure, improve accountability, and drive performance, but importantly, knows how to bring an established team along with them. \n This isn't a role where you'll simply be maintaining the status quo. You'll have the freedom, support and autonomy to assess the operation, identify opportunities and implement improvements. The business wants someone who will take ownership, challenge existing ways of working constructively and genuinely make a difference. \n What will you be doing? \n - Taking ownership of day-to-day production operations, ensuring safety, quality, productivity, and delivery targets are achieved. \n - Leading, coaching and developing an established production team, including supervisors and operatives. \n - Introducing greater structure, accountability, and consistency across production. \n - Driving improvements in quality, reducing defects, waste, and rework. \n - Developing and monitoring production KPIs, including OEE, OTIF, efficiency and performance. \n - Working closely with the wider management team to improve production planning, communication, and delivery. \n - Identifying opportunities for continuous improvement across people, processes, and machinery. \n - Supporting health and safety standards, training and compliance across the operation. \n - Making effective use of ERP systems and production data to support decision-making. \n - Building a positive, engaged culture where employees understand expectations and take pride in their work. \n What are we looking for? \n First and foremost, we're looking for a people manager, not simply a production expert. You'll need to understand manufacturing, production processes, and operational performance, but your ability to lead, communicate, develop people, and drive positive change will be equally important. \n Ideally, you'll bring: \n - Experience as a Production Manager or an established manufacturing leader ready for the next step. \n - A proven ability to lead shop-floor teams and develop supervisors. \n - Strong knowledge of production KPIs, quality management, continuous improvement, and operational efficiency. \n - Experience improving standards, introducing processes, and creating accountability. \n - Confidence using ERP/MRP systems and production reporting tools. \n - A practical understanding of health and safety, ideally supported by IOSH or equivalent training. \n - A proactive, hands-on, and approachable leadership style. \n - The confidence to take ownership and make decisions without needing constant direction. \n Experience within a similar manufacturing environment would be advantageous, but industry experience is not essential. We're very open to speaking with candidates from other manufacturing backgrounds who can demonstrate the right leadership qualities and transferable experience. \n Why consider this opportunity? \n This is a genuinely exciting time to join the business. With substantial investment already made in the manufacturing operation, an established workforce and a leadership team committed to modernising the business, there is a real opportunity to influence its next chapter. \n You'll benefit from: \n - Salary up to £55,000 + 10% bonus \n - Monday to Friday, daytime working hours. \n - A well-invested manufacturing environment. \n - Genuine autonomy and the opportunity to shape the production function. \n - Direct access to senior leadership and the ability to influence decisions. \n - A stable, established business with ambitious plans for improvement. \n - A supportive working environment where your contribution will be recognised and valued. \n If you're the kind of Production Manager who sees an opportunity to improve something and wants to get on with it, we'd love to hear from you. \n Apply today or contact SF Recruitment for a confidential discussion.

We are looking for an accomplished General Manager or an Operations Manager ready to take the next step in their career. \n \n You will have commercial laundry experience and lead from the front. \n \n Excellent Starting salary £85K - £90K + Car allowance etc...

Operations Manager - Manufacturing Location: Birmingham Salary: Up to £60,000 + 10% Bonus Hours: Monday to Friday, Days Contract: Permanent \n Are you an Operations Manager who enjoys making things better? Not just managing processes, but developing people, improving performance, and genuinely influencing how a business operates? \n SF Recruitment are working with a successful, independently owned manufacturing SME in Birmingham, who are looking to strengthen their leadership team with the appointment of an Operations Manager. This is a well-established, profitable business with a loyal workforce, a strong customer base and significant recent investment in its facilities, equipment, and infrastructure. Having invested heavily in the physical operation, the next priority is developing the management structure, strengthening leadership, and introducing more effective ways of working. \n The opportunity? To take ownership of an established operation and help shape what its future looks like. \n We're looking for an Operations Manager who can bring structure, energy, and commercial awareness to the business. Someone who is equally comfortable on the shop floor, developing managers and supervisors, reviewing performance data, or working with senior leadership on operational improvements. This isn't a corporate environment with layers of management and rigid processes. It's an independent business where decisions can be made quickly, good ideas are welcomed and the right person will have genuine influence. \n The role \n Reporting directly into senior leadership, you'll take responsibility for the effective running and development of the manufacturing operation, alongside wider operational functions. \n Your responsibilities will include: \n - Providing leadership across production and associated operational functions, ensuring effective communication and accountability. \n - Managing and developing supervisors and operational personnel, building a strong and capable management structure. \n - Driving improvements in manufacturing performance, quality, efficiency, and customer delivery. \n - Overseeing production planning, capacity, resource allocation, and operational priorities. \n - Working closely with supply chain, stock control, logistics and other departments to improve overall operational effectiveness. \n - Establishing clear KPIs, reporting processes and performance management routines. \n - Identifying opportunities to improve workflow, reduce waste, minimise downtime and control operating costs. \n - Supporting the development of quality management systems, health and safety standards and continuous improvement initiatives. \n - Utilising ERP systems and operational data to support planning, reporting and decision-making. \n - Taking ownership of improvement projects and contributing to the longer-term development of the business. \n About you \n We're particularly interested in speaking with Operations Managers who have developed their careers within manufacturing and understand what it takes to deliver results through people. You might already be operating in a broad Operations Manager capacity, or you could be an experienced Production Manager who is ready to take on wider operational responsibility. Either way, you'll need to be comfortable taking ownership, making decisions and introducing improvements in a business where some processes and ways of working have been established for many years. \n We're looking for: \n - Proven experience managing manufacturing or production operations. \n - Strong people leadership skills, with experience developing teams, supervisors, or managers. \n - A solid understanding of production planning, operational KPIs, quality, cost control and continuous improvement. \n - Experience working across functions such as supply chain, stock control, logistics or procurement. \n - Confidence using ERP/MRP systems and operational reporting tools. \n - Experience implementing change, improving processes, and driving accountability. \n - A practical understanding of manufacturing health and safety requirements. \n - A commercially aware, proactive, and solutions-focused approach. \n Experience within related manufacturing sectors would be beneficial, but we're far more interested in your ability to lead an operation and deliver improvements than the specific products you've manufactured. \n What's in it for you? \n This is an opportunity to join a business that has the foundations, investment, and appetite for change already in place. What it needs now is the right leadership to take things forward. \n • Salary up to £60,000 + 10% bonus \n - Monday to Friday, daytime working hours. \n - Significant recent investment in manufacturing facilities and equipment. \n - A broad and influential operational leadership position. \n - The opportunity to develop people, processes, and operational strategy. \n - Direct access to senior decisionmakers. \n - Genuine autonomy to implement improvements and shape the future of the operation. \n - The stability of an established business combined with the opportunity to drive meaningful change. \n If you're looking for an Operations Manager role where you can make a visible impact, be trusted to get on with the job and see the results of your work, this could be exactly what you're looking for. \n Apply today or contact SF Recruitment for a confidential discussion.

Role: Vehicle Maintenance Coordinator \n Contract: Permanent \n Salary: Up to £34,000 dependent on experience \n Location: Shirley Solihull B90 \n Benefits: Free parking, 25 days holiday plus Bank Holidays, enhanced pension scheme and automotive discount benefits \n \n We are working on behalf of an award winning organisation experiencing fantastic organic growth, which ranks in the top 50 companies within their industry sector in the UK. Due to their continued expansion, they are seeking to recruit an experienced Vehicle Maintenance and Customer Service Coordinator, to join their existing Vehicle Maintenance team reporting to the Operations Manager. For the successful candidate, there will be opportunities for further progression as the business continues to accelerate and grow into new markets. \n This role will be focused on providing technical support to customers and a variety of stakeholders. A strong understanding of the motor trade is essential for this position, supported ideally with a NVQ level 2 or equivalent in Motor Vehicle Mechanics. The successful candidate must have the ability to challenge and negotiate in a professional manner. Previous experience in a vehicle workshop or car dealership environment is essential. \n This is a full-time position office based position working Monday to Friday 9am until 5.30pm with 1 hour lunch. This is a fast paced and dynamic environment whereby you can add value utilising your technical vehicle knowledge to ensure the business operates within SLAs, improves quality of repairs, reduces costs and downtime whilst maintaining a best in class service for customers. \n \n Role and responsibilities: \n\n • As a Vehicle Maintenance and Customer Service Coordinator, you will utilise your vehicle knowledge to provide technical support to customers and closely liaise with workshops and dealerships\n, • Ensuring proactive management of all service maintenance and repair events\n, • Monitoring vehicle telematics across a broad base of customers to provide proactive maintenance and repair intervention\n, • Conducting daily reviews with the Operations team to reduce any delay in the repair process\n, • Liaising with workshops and dealers to closely manage and challenge costs with all vehicle lifecycle activity costs such as MOTs, service, maintenance and repairs\n, • Ability to track trend types and make the right commercial decisions based on knowledge\n, • Constant chasing up of vehicles using 1link system and authorising work with set SLA’s\n, • Provide a best in class service by closely handling customer needs in an efficient manner from start to finish with a satisfactory conclusion\n, • Regularly liaise with a variety of internal colleagues, suppliers and stakeholders in a professional manner by phone and email\n, • Daily use of internal CRMs and Microsoft packages such as Excel\n\n Skills and experience required: \n\n • Proven demonstrable work history in a workshop, dealership or garage\n, • NVQ Level 2 / City & Guilds equivalent in Motor Vehicle Mechanics desirable\n, • Must have a technical / mechanical understanding of all aspects of vehicle service, repairs and maintenance for credibility when liaising with stakeholders\n, • Excellent verbal and written communication skills is essential\n, • Proactive nature as well as ability to react to urgent situations\n, • Strong organisational and planning skills\n, • Ability to build relationships and positively challenge or negotiate\n, • Team player\n, • Understanding of 1Link functionality\n, • Strong time management skills and the ability to prioritise effectively\n\n Benefits \n\n • 25 days holiday plus Bank Holidays\n, • Enhanced pension scheme\n, • Automotive benefits relating to MOTs and breakdowns\n, • Modern office environment\n, • Free parking available onsite\n\n If you have the relevant skills and experience, and actively seeking a new office based role utilising your Customer Service and Vehicle Technician / Workshop skills with an exciting and growing company then please apply today!

As a Practice Manager you will oversee the day-to-day running of a healthcare department within the retail industry. You will keep local operations organised and help the wider business deliver a smooth service for customers. \n Client Details \n An established independent optical practice with a strong reputation for delivering personalised eye care and exceptional customer service, committed to putting patients at the heart of everything they do. \n Description \n\n • Manage the daily running of the healthcare department to keep services organised and available.\n, • Plan day-to-day activities and priorities so work is completed efficiently.\n, • Monitor operational standards and address issues promptly to maintain a reliable service.\n, • Coordinate department resources to support consistent customer service.\n, • Oversee rotas, staffing, training, and team development.\n, • Monitor KPIs, sales performance, and business objectives.\n, • Manage stock control and supplier relationships.\n, • Ensure compliance with industry regulations and company policies.\n, • Support the Optometrists by creating an efficient and well-organised practice environment.\n\n Profile \n A successful Practice Manager should have: \n\n • Experience maintaining accurate records and handling operational information.\n, • Confidence resolving day-to-day issues in a practical and timely way.\n, • The ability to monitor standards and follow clear processes.\n, • Experience coordinating resources to keep services running smoothly.\n, • Previous experience working within an optical practice is essential, you do not need to be a qualified Optometrist.\n, • Experience in a management, supervisory, or senior optical role.\n, • Strong leadership and people management skills.\n, • Excellent communication and organisational abilities.\n, • Commercial awareness with a focus on business performance.\n, • Passion for delivering outstanding patient and customer service.\n\n Job Offer \n\n • Permanent employment contract.\n, • Salary of £27,000 to £30,000, dependent on the level of experience.\n, • Performance-related bonus.\n, • Ongoing training and development.\n, • Career progression opportunities.\n, • Supportive and friendly working environment.\n, • Staff discounts and additional benefits.\n\n \n If you're interested in this role, apply now for further information please give Surina a call on . \n \n People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

Join Metro – Moving Freight. Driving Innovation. Building Careers. At Metro, we're redefining what great logistics looks like. Combining industry expertise with innovative technology, we deliver seamless global supply chain solutions across air, ocean and road freight, helping some of the world's most recognised brands move their business forward. But what truly sets us apart is our people. We're a business that values fresh thinking, encourages new ideas and gives talented individuals the freedom to make a real impact. Whether you're supporting customers, solving complex logistics challenges or shaping the future of our operations, you'll be part of a collaborative team that celebrates success and supports your growth. Everything we do is built around our values: • Customer First – We build lasting relationships by delivering exceptional service and solutions. • Agile – We move with pace, adapt to change and embrace new opportunities. • Progressive – We continuously learn, improve and invest in our people. • Innovative – We challenge the status quo and use technology to create smarter outcomes. • Committed – We take ownership, support each other and deliver on our promises. Your Next Opportunity As we continue to strengthen our European Road Freight offering across the UK and Europe, we're looking for an ambitious Business Development Manager to join our commercial team and play a key role in driving new business growth. This is an exciting opportunity for a commercially focused freight professional who thrives on building relationships, identifying opportunities, and delivering tailored solutions for customers. You'll be given the autonomy to develop your territory while being supported by an experienced operational and commercial network across the Metro Group. What You’ll Be Doing As a Business Development Manager, you will be responsible for identifying and securing new business opportunities across European Road Freight services. Working closely with customers and internal stakeholders, you will develop tailored logistics solutions that add real value, helping businesses optimise their global supply chains whilst contributing to Metro's continued growth. Key responsibilities include: Identifying, targeting and winning new business opportunities across Air and Ocean Freight. Building and maintaining strong relationships with prospective and existing customers. Managing the full sales cycle from lead generation through to onboarding. Delivering customer meetings, presentations and commercial negotiations. Producing pricing proposals, quotations, RFQs and tender submissions. Working closely with operational teams to develop tailored logistics solutions. Representing Metro at networking events, exhibitions and industry functions. Maintaining accurate pipeline management and forecasting activity. What You’ll Bring We are keen to speak with commercially driven freight forwarding professionals who are passionate about delivering exceptional customer solutions. You'll ideally have: Previous experience within Air Freight, Ocean Freight or Freight Forwarding sales. A proven track record of generating and securing new business. Strong commercial awareness and negotiation skills. Excellent communication and relationship-building abilities. The ability to influence stakeholders at all levels. A self-motivated, proactive and results-focused approach. The confidence to work independently whilst contributing to a collaborative team environment. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: Discretionary bi-annual bonus – because your success drives ours. Health & wellness perks – including gym discounts, retail offers, and more. Health cash plan – supporting your wellbeing. Octopus EV car scheme – drive electric, drive smart. Free parking – no stress, no cost. Respectful, inclusive culture – where your voice matters. Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: Career Mobility & Growth - As a Progressive organisation, we actively promote from within and provide clear pathways for career development and advancement. Cross-Training Opportunities - Expand your skillset and remain Agile by gaining experience across different freight modes and supply chain functions. Fast-Paced, High-Impact Work - Join a team that is Committed to excellence and thrives on delivering results for customers. Make a Global Impact - Put our Customer First value into action by helping major international brands keep their supply chains moving. * Tech-Driven Efficiency - Work with industry-leading systems and technologies in a business that embraces Innovation and continuous improvement. Ready to grow with us? If you are looking to take the next step in your freight forwarding sales career and join a business that rewards ambition, collaboration and results, we'd love to hear from you. Apply today and help shape the future of global logistics at Metro

SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies, products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. Role Overview ERP Business Change Project Manager The role of ERP Business Change Project Manager is an extremely "hands-on" position where you will ensure SRT's Microsoft Dynamics 365 Business Central roadmap and backlog are robustly managed, and that the changes delivered are embedded in how the business works. The programme covers Procurement / P2P, Finance, Inventory and Warehouse, and Projects / Jobs including planning lines. It is delivered first to our Systems business, with a wider SRT rollout to follow. Changes are built by SRT's in-house BC developer and an external Microsoft partner. The role keeps a single view of work across both sources and manages the business change around each release. Responsibilities and Accountabilities (not exhaustive) -ERP Business Change Project Manager Roadmap and Backlog Management Consolidate the current, partial and scattered backlog into a single controlled backlog and roadmap, covering all four process areas and both delivery sources (in-house and partner) Maintain the backlog: capture, define and size each item, keep it current, and record a clear business owner and acceptance criteria for every item Prepare prioritisation recommendations for the Head of Systems Procurement, with the evidence needed to decide, and record the decisions made Maintain the roadmap and release plan, and flag dependencies, conflicts and slippage early Delivery Coordination Coordinate delivery between the in-house BC developer and the Microsoft partner so that each item has one owner and no work is duplicated Track partner delivery and effort against the agreed plan, and report variances to the Head of Systems Procurement - (Commercial approval of partner work is not part of this role) Coordinate business testing (UAT) and sign-off before each release goes live Business Change and Embedding Produce and maintain process documentation and SOPs for every change delivered Design and deliver user training for each affected user group Plan and run communications and stakeholder engagement across Procurement, Finance, PMO, Engineering and Warehouse Define how embedding will be evidenced for each release, with the Senior Supply Chain Coordinator measuring it day to day Handover and Rollout Prepare a handover of the backlog, roadmap and change approach to the Head of Systems Procurement by the end of the contract Produce the plan for rolling the changes out beyond the Systems business You will also attend SRT UK sites to roll out the delivery; and carry-out workshops with colleagues to ensure all are confident in the usability of the system Experience & Qualifications - ERP Business Change Project Manager ESSENTIAL Experience delivering business change on an ERP implementation or enhancement programme (any ERP) Demonstrable experience managing a product or project backlog and roadmap: refinement, dependency management and release planning Experience producing process documentation and SOPs, and designing and delivering user training Experience coordinating delivery across internal developers and an external implementation partner Able to engage stakeholders across Finance, Procurement, Operations and Engineering without line or budget authority Desirable Microsoft Dynamics 365 Business Central experience would be highly advantageous Exposure to P2P, inventory and warehouse, or project-based processes Project management qualification (PRINCE2 or Agile PM) Change management qualification (APMG Change Management or Prosci) Business analysis qualification (BCS) ERP Business Change Project Manager - Terms, Location and Travel The contract is a 6-month fixed term - immediate start available The role is a remote working role; but Site visits are expected weekly, with more time on site around go-lives and training, these will be at SRT's UK locations of Bristol, Midsomer Norton and Cardiff SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community

Senior Business Development Manager - Ocean & Air Freight We are seeking an experienced Senior Business Development Manager to drive new business growth across ocean and air freight forwarding services. This is a commercially focused role suited to a proven sales professional with an established understanding of international logistics, the ability to develop new customer relationships and a track record of winning profitable freight business. The successful candidate will be responsible for identifying new opportunities, developing a strong pipeline of prospective customers and securing long-term partnerships across a range of industries. You will be supported by an established international logistics group with a global network and a broad service offering, enabling you to deliver tailored solutions to customers with complex supply chain requirements. Trade lane experience would be advantageous, particularly where you can demonstrate existing market knowledge, relevant customer relationships or opportunities to develop business across key international routes. Location: London Heathrow Salary: Up to £80,000 basic + car allowance + commission Key Responsibilities Identify, target and win new business opportunities across ocean and air freight forwarding. Develop new customer relationships through proactive prospecting, networking, referrals and targeted sales activity. Build and manage a strong pipeline of prospects, converting opportunities into profitable, long-term accounts. Understand customer supply chain requirements and develop tailored international freight solutions. Prepare and negotiate quotations, proposals and commercial agreements, ensuring competitive pricing and healthy profit margins. Manage the full sales cycle, from initial contact and customer meetings through to negotiation, on-boarding and handover to operations. Build relationships with key decision-makers, including logistics managers, supply chain directors, procurement teams and business owners. Identify opportunities to expand existing accounts through additional trade lanes, increased freight volumes and wider logistics services. Work closely with internal operations, pricing and overseas partners to ensure proposed solutions are commercially viable and deliverable. Monitor market trends, competitor activity and customer requirements to identify new opportunities for growth. Achieve agreed sales targets, revenue objectives and gross profit budgets. Skills and Experience Proven track record in a senior business development role within freight forwarding or international logistics. Strong commercial experience across both ocean and air freight. Demonstrable success in winning new business and generating profitable freight volumes. Established network of industry contacts and the ability to build relationships with senior decision-makers. Experience managing the full sales process, including prospecting, quotations, tenders and commercial negotiations. Strong understanding of freight forwarding pricing, margins and international supply chain requirements. Experience developing new accounts across multiple sectors, with the ability to identify and pursue new market opportunities. Trade lane expertise would be advantageous, particularly where supported by existing customer relationships or knowledge of key international markets. Commercially driven, self-motivated and comfortable working towards sales and gross profit targets. Excellent communication, negotiation and relationship-building skills. Full UK driving licence and willingness to travel for customer meetings, where required. WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

Store Manager - Fashion Retail Birmingham | Fashion Retail | Up to £32,000 + Bonus & Excellent Benefits Are you a passionate leader with a flair for fashion and customer experience? We're looking for an experienced Store Manager to join a thriving retail brand in Birmingham. If you're commercially driven, love motivating teams, and thrive in a fast-paced environment, this could be your next big career move. The Role: As Store Manager, you'll take full ownership of the store's operations, driving sales, motivating your team, and delivering an exceptional shopping experience. You'll be responsible for achieving KPIs, managing budgets, and leading from the front. Key Responsibilities: Lead, coach, and inspire your team to deliver top-tier customer service Maximise sales and drive store performance through KPI management Maintain high standards of visual merchandising and store presentation Foster a positive and engaging team culture Manage all day-to-day store operations efficiently and effectively What We're Looking For: Previous retail management experience (Store Manager or Assistant Manager level) Proven track record of delivering against KPIs and driving store success Experience in fashion, accessories, or lifestyle retail Strong leadership skills with the ability to motivate and inspire a team Commercially aware, customer-focused, and results-driven Personal Attributes: Confident, ambitious, and energetic Strong interpersonal and communication skills Passionate about retail and delivering outstanding service Positive, hands-on leader who leads by example What's in it for you? Competitive salary of up to £32,000 Bonus scheme and great benefits package Staff discount and lifestyle perks Clear career development and progression opportunities A fun, dynamic, and fashion-forward working environment Apply now with your most up-to-date CV to take the next step in your retail career! BH36966 TPBN1_UKTJ

Trainee Dental Nurse The Army - United Kingdom From £25,200 a year Want to learn on the job while you travel the world? You Belong Here. As a full-time Dental Nurse and Soldier in the British Army, you'll: Keep soldiers well by caring for their dental health Prepare equipment, sterilise instruments and work towards becoming a practice manager Study for civilian-recognised qualifications including a diploma in Dental Nursing Travel across the world both for work and Adventure Training You don't need any qualifications to join, we'll help you get them including paying for training and giving you time to study. If you're already a qualified Dental Nurse, we want to hear from you and will help you work towards becoming a Dental Practice Manager. Whatever your experience, you'll work alongside your friends and find a team where you can belong. To qualify, you must be between 17 years 9 months and 35 years 6 months of age and pass a basic fitness test. Set yourself up for life. During your initial trade training, you'll earn £25,200, after which your salary will rise to £33,348. You'll also receive 30 days' annual leave every year (plus bank holidays and extra leave after operations), free medical and dental care, cheaper living costs, and free gym and sports facilities. And unless you're away on operations or training exercises, you'll normally work 8.30 am to 5 pm, Monday to Friday. From your very first day of training with us, you'll be gaining transferrable skills – skills that could set you up for life. You don't need to know how to do the job before you get here, because we'll give you all the entry-level training you need. Plus, you'll get to travel the world, taking part in the Army's adventurous training, and spending dedicated time playing the sports you love. You Belong Here Apply Now TPBN1_UKTJ

Key overview A leading UK law firm is hiring a Practice Improvement Manager for its Business Transformation team in Birmingham or Manchester. The role leads two firm-wide services, Practice Improvement and Legal Project Management (LPM), and reports to the Head of Transformation, with one direct report. The aim is to improve how legal work is planned and delivered: less wasted effort, more lawyer capacity and better value for clients. The role is about running and growing a service, not just delivering projects. Key responsibilities Set the operating model, standards and 12-month roadmap for Practice Improvement and LPM. Prioritise demand openly, deciding which requests to take on, pause or decline based on value, capacity and fit. Advise section heads and senior partners, turning operational and client issues into clear improvement priorities. Build the LPM service: framework, tools, quality controls and impact measures. Lead complex or cross-practice improvement work and make sure benefits are tracked and embedded. Work with Finance, Pricing, Technology, Knowledge and Risk on joined-up solutions. Manage and develop the Continuous Improvement Lead, and build capability across legal teams. Support pitches and client conversations where LPM strengthens the offer. What the candidate needs Legal operations, practice improvement or transformation experience in a law firm or professional services firm. A track record of leading a service or portfolio, not only individual projects. Credibility with partners: able to influence, challenge and say "no" or "not yet". Practical LPM knowledge: scoping, planning, budgets, resourcing and risk. Strong commercial awareness of profitability, capacity and client value. Line management experience with experienced professionals. Desirable: pitch or tender support, and Lean or project management training (impact matters more than certificates).GRG Executive Search is committed to encouraging and celebrating applicants from different backgrounds, whatever their gender, ethnicity, race, religion, education, socioeconomic background, disability or sexual orientation to promote diversity and inclusion in the workplace. We receive a significant number of applications to our adverts. Whilst we always endeavour to respond to each application, this is not always possible. If you have not received a response from us within 10 working days, please consider your application unsuccessful on this occasion. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our

We have partnered with a Top Law Firm who are seeking an Operations Manager to join their team. This role would see you providing strategic and operational leadership across the firm and secure an excellent salary along with hybrid working – this is an opportunity not to be missed. To be successful you must have prior experience in a Senior Level Operations role and be confident managing teams as well as dealing with organisational changes. Having a background within Intellectual Property would serve as a positive for this role but is not a necessity. You must be able to conduct yourself in a professional manner as well as having superb organisational capabilities. Duties will include: People management and leadership. Ensuring performance of employees is to a high standard. Employee relations. Developing plans that align with the team structure and skills. * Dealing with stakeholder management. Get in touch now to find out more about this incredible position! Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably not always possible. If you have not received a response within three working days, you may assume that your application has been unsuccessful on this occasion

Operations Manager Birmingham City Centre Permanent, Full Time (Monday to Friday, 9am to 5pm) Up to £40k, depending on experience Hybrid Our client, a dynamic and innovative business is seeking an exceptional Operations Manager to join their team. With a reputation built on excellence and a commitment to personalised service, the organisation is looking for a proactive leader to ensure smooth operational functions across the firm. Position Overview The Operations Manager will report directly to the Chief Operating Officer and will play a pivotal role in managing the day-to-day operations of the firm. This hands-on position combines strategic oversight with everyday execution, ensuring that administrative, financial, HR, IT, facilities, and operational processes are efficient and effective. Key Responsibilities Lead the smooth running of day-to-day business operations. Provide operational support across all departments to maximise efficiency. Develop, improve and maintain operational processes, policies and procedures. Partner with the COO to drive business improvement and strategic projects. Deliver induction training and support consultants on systems and company processes. Manage recruitment, onboarding and offboarding activities across the business. Oversee facilities management, Health & Safety compliance and office operations. Act as the key contact for IT providers, coordinating support and system improvements. Manage supplier relationships, contracts and service performance. Coordinate marketing activity, events, training sessions and client functions.Experience & Qualifications Previous experience in an Operations Manager, Practise Manager, or Office Manager role, ideally within a professional services or legal environment. Strong understanding of operational management, administration, and business support functions. Proficient in HR administration, financial processes, and supplier management. Experience overseeing IT systems and collaborating with technology providers. Previous people management experience, with a focus on leadership and collaboration. Proficient in Microsoft Office, particularly Outlook, Word, and Excel. This is an exciting opportunity for an experienced Operations Manager to contribute to a forward-thinking legal firm that values excellence and client relationships. If you are ready to take the next step in your career, apply now! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job title Field Kitchen Extract and Ductwork Engineer Function Field Operations Location London Reports to National Compliance Manager Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview You will be responsible for deep cleaning industrial kitchen grease extract systems and kitchens across the Greater London region for our customers. You will be working in various catering facilities/kitchens across our customer sites to ensure that these are maintained to a high standard in a safe manner. Key tasks Service Delivery Maintain our reputation within the industry by demonstrating excellent customer service practices, acting responsively to the needs of the customer with the aim of delivering customer satisfaction Manage on-site customer queries in a fair and courteous manner Handle any challenging situations with customers in a professional and courteous manner at all times. Be responsive and cooperative and achieve the required tasks set. Managing Health & Safety To carry out all activities with proper regard for personal safety and the safety of colleagues and customers by ensuring adherence and reasonable care of H&S regulations and procedures at all times Report identified risks in line with H&S procedures Attend H&S training and briefings on a regular basis The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the position. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good knowledge of the English language, both written and verbal High attention to detail Full Driving Licence Skilled in cleaning of HVAC ductwork Basic knowledge of Tr/19 standard Experience (what you have done) Experience of working in a customer facing role Experience of working in a field based role Experience with working at height, in confined spaces and handling chemicals Experience of working in a field-based role Personal qualities (the way you think and act) Must have an organised, enthusiastic, and methodical approach to tasks Be able to work proactively and collaboratively Able to work days and nights on a weekly shift basis Ability to work at heights were required. Qualifications We will need you to have a full UK driving licence as the role involves travel. HVAC or TR/19 training TPBN1_UKTJ

We have partnered with a superb Birmingham based Law Firm who are looking for an IP Operations Specialist to join their team. This role is a brilliant opportunity to provide administrative, technical and workflow support to a thriving Law Firm. To be successful you must have a prior background within IP and be familiar with terminology and processes, along with experience in workflow management and process improvement. Having superb attention to detail is key along with being a proactive and driven individual as you will be expected to support with team development. Duties will include: Providing guidance and support with processes, procedures, and administrative best practice. Monitoring workflow and reporting to the Manager on team capacity and productivity. * Administrative and secretarial support across the firm. This is an excellent opportunity with hybrid working and a generous salary on offer, get in touch now to find out more! Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably not always possible. If you have not received a response within three working days, you may assume that your application has been unsuccessful on this occasion

Dawn Ellmore Employment are supporting a superb Law Firm in Birmingham who are seeking a Workflow Specialist to join their team. This is a unique opportunity to broaden your skillset and work within a well-established Law Firm! A great salary is on offer along with hybrid working and an unmissable benefits package! This role would see you providing support to the Operations Manager and coordinating workflow within the IP and business support teams. Ideally, you would have a background within Intellectual Property or a solid understanding of IP processes and systems, however those with strong workflow experience from a legal setting would also be considered. Experience in mentoring, training, or leading a team is a must for this position, as you will be expected to guide and showcase best practice to team members. Excellent organisation skills are key along with the ability to time-manage effectively and guide others to a high standard. The duties will include: Supporting the Operations Manager with administrative and secretarial tasks. Providing support in procedures and processes. Coaching and mentoring team members. General administration, reception, print & post etc. This is an exceptional opportunity which will see the successful individual thrive – get in touch now to find out more… Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received this is regrettably not always possible. If you have not received a response within three working days, you may assume that your application has been unsuccessful on this occasion

Lead the team shaping the future of Legal AISydney | Melbourne | Brisbane | Hybrid | 2 days in officeThe legal industry is undergoing its biggest transformation in decades, and LexisNexis is leading the way.We're looking for an accomplished sales leader to lead our ANZ sales function, driving growth across both existing customer relationships and new business opportunities while accelerating adoption of our next-generation Legal AI solutions, including Lexis+ AI and Protege.This role is responsible for protecting and growing our market-leading legal research business while helping customers embrace AI-powered legal technology that is transforming how legal professionals research, draft, analyse and make decisions.Reporting to the Managing Director, Pacific, you'll lead a team of Relationship Managers and New Business Development professionals, building capability, driving performance and creating a high-performance sales culture that delivers exceptional customer outcomes.Why Join Us?Lead the commercial team behind market-leading Legal AI and legal technology solutions.Play a key role in the evolution from traditional legal research to AI-powered legal workflows.Lead, coach and develop a talented sales team while influencing business strategy and growth across ANZ.About the RoleThis is a senior leadership role with accountability for sales strategy, revenue growth, customer retention, expansion and new business acquisition across the Pacific market.You'll work closely with Sales, Marketing, Product, Client Experience and Operations teams to ensure customers receive maximum value from our content, technology and AI solutions.Key responsibilities include:Leading sales strategy and performance across relationship management, retention and new business development.Driving customer retention, renewal, expansion and acquisition outcomes.Coaching, developing and enabling a high-performing sales team.Building executive-level customer relationships and supporting complex commercial engagements.Championing AI-powered legal technology solutions and helping customers navigate evolving legal workflows.Driving forecasting accuracy, pipeline discipline, CRM adoption and performance reporting.About YouYou are an experienced sales leader who combines strong commercial acumen with a passion for developing people and delivering customer outcomes.You'll bring:Proven 5+ years' experience as a Head of Sales, Sales Manager or Sales Director leading new business acquisition teams, with accountability for revenue growth, pipeline performance, and sales execution.Experience managing a minimum of 6 direct reports, including managers with their own teams (second-line leadership), and building high-performance sales cultures focused on winning net-new business.Demonstrated track record of delivering net-new customer acquisition, revenue growth, retention and expansion outcomes.Strong history in improving sales productivity and scaling teams through periods of significant growth.Experience within SaaS, Technology, Legal Tech, Information Services or Professional Services environments.Strong coaching and leadership capability with experience building successful teams in a B2B environment.Executive stakeholder management and relationship-building skills.Experience using forecasting, pipeline management and sales analytics to drive results.An interest in AI and emerging technologies, with the ability to translate technology into customer value.Experience with legal technology, legal research platforms, legal workflow software or AI-enabled solutions will be highly regarded.About LexisNexisLexisNexis is one of the world's leading Legal Technology companies, helping legal professionals, corporate legal teams and government organisations access trusted legal, regulatory and business information.Today, we're combining authoritative legal content with cutting-edge AI technology to help customers work faster, improve productivity and make better decisions. Through innovations such as Lexis+ AI and Protege, we're redefining how legal professionals interact with information and helping shape the future of the legal industry. Have you got what it takes to succeed The following information should be read carefully by all candidates. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.Please read our Candidate Privacy Policy. xrnqpay We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights.SummaryLocation: Australia - (Sydney); Brisbane; MelbourneType: Full time

Job ID: dbee951fe377a00Company: NTT DATA UKLocation: Birmingham, United KingdomCategory: Technical EngineeringIndustry: Professional ServicesPosted: 2026-10-01The team you'll be working with: Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. The Service Centre Support Lead reports to the Service Centre Manager and is responsible for operational management of the Service Centre, covering remote and onsite Workplace Support across Birmingham and London. Responsible for day-to-day operational direction of the team, channel and queue health, immediate deployment of resources between remote and physical support, and maintenance of service coverage. What you'll be doing: • Monitor channel and queue health across phone, chat, portal and walk-up, identifying unassigned work, ageing tickets, SLA risk, workload imbalance, coverage gaps and other service control issues., • Manage resources day to day between remote and physical support according to demand, location, coverage and skills, operating the Service Centre as one team., • Maintain service continuity and appropriate channel coverage through the day, adjusting allocation at short notice and escalating to the Service Centre Manager where priorities or resource conflicts cannot be resolved operationally., • Review closed tickets and service data to identify patterns in demand, repeat contacts, handling effort, resolution quality, escalations, reassignment and avoidable support activity., • Coordinate service recovery for negative Nexthink closure feedback and unresolved responses, while using feedback themes to identify wider service improvements., • Own service experience insight day to day, ensuring employees receive a consistent experience whichever channel they enter through, with seamless, warm hand-offs between remote, physical and specialist resolution., • Look beyond the immediate fix to understand why recurring issues exist, where support could have been delivered better and whether the current resolution approach is the right long-term method., • Drive the quality and accuracy of Service knowledge, working with EUC, Service Management, DEX, Automation and resolver specialists to ensure articles reflect approved, technically sound support methods., • Identify opportunities to reduce avoidable demand through better knowledge, training, process change, self-service, DEX-led remediation or automation, using ticket evidence to support prioritisation., • Prepare the weekly demand review and monthly Problem / Knowledge / Experience data pack, translating service data into clear trends, improvement candidates and recommended actions., • Maintain the improvement action log and ensure Problem, Knowledge, training, DEX and automation actions have owners, dates and visible progress, feeding recurring themes back into analyst coaching and standards., • Support the move towards a multi-skilled Workplace Engineer pool by identifying cross-skilling needs, building capability through knowledge, coaching and standards, and removing unnecessary separation between remote and physical support., • Provide clear operational updates to the Service Centre Manager and relevant stakeholders, highlighting queue risks, repeat demand, improvement opportunities and blockers., • Provide leave and sickness resilience for operational control activities while remaining protected from routine allocation as a fully utilised ticket resolver. What experience you'll bring: • Typically 3+ years of experience across service desk, workplace or deskside support, ITSM, End User Compute or service operations, with a practical understanding of how support demand flows from initial contact through to resolution and closure., • Strong practical experience of ServiceNow or a comparable ITSM platform, including queue management, SLA monitoring, reporting, ticket quality and interrogating service data beyond headline dashboards., • Strong analytical and systems-thinking skills, with the ability to identify trends across ticket volumes, repeat contacts, handling effort, resolution notes, escalations, feedback and recurring support behaviours., • A broad practical understanding of End User Compute and Modern Workplace concepts, including Windows, Microsoft 365, identity and endpoint management, sufficient to recognise when a workaround or historic method may not be the correct long-term approach., • Strong knowledge management and documentation skills, with the ability to turn technical input and operational learning into accurate, structured and reusable knowledge that analysts can confidently follow., • A continual improvement mindset, able to translate recurring demand into opportunities for better knowledge, training, self-service, proactive remediation, process improvement or automation and connect these to measurable service outcomes., • Strong customer communication, service recovery, organisation and follow-through skills, with the confidence to engage multiple teams, maintain action ownership and escalate where improvement activity stalls., • Clear written and verbal communication skills, with the ability to produce concise review packs, explain evidence-led findings and engage both operational analysts and technically experienced stakeholders. Desirable: • Experience working in a Managed Services, enterprise or multi-vendor support environment., • Practical exposure to Nexthink or a comparable Digital Employee Experience / customer feedback platform., • Experience supporting Problem Management, Knowledge Management, continual improvement or service quality review processes., • Good working knowledge of Excel, Word or similar tools for demand analysis, trend reporting and benefit tracking., • Awareness of Microsoft Intune, Entra ID, PowerShell, Power Automate or comparable endpoint and automation technologies., • Relevant ITIL, ServiceNow, Microsoft or service management certification. Who we are: At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow. what we'll offer you: We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options. You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. xrnqpay Join us in building a truly diverse and empowered team. Back to search Email to a friend Apply now

As the Nights Assistant Reception Manager, you will be:. Assisting the Night Operations Manager. Assisting in running the night operation across the resort and stepping up in the Night Operations Manager's absence.

As our Food & Beverage Operations Manager, you are the commercial and operational commander of every point of sale in the hotel.

Hotel Operations Manager - Walsall.The Role Outline: Your Shift at a Glance.As our Hotel Operations Manager, you are the operational anchor of the entire hotel.You will deputise for the General Manager, actively coaching the Heads of Department across Food & Beverage, Rooms, and Host teams, ensuring

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK - installing, upgrading and repairing heating and electrical systems. But we're not just living off our legacy. We're on a mission to make the UK's social housing sector greener and more energy efficient. PH Jones are looking for an ACS qualified Gas Installation Surveying Engineer to join our team covering Croydon and surrounding areas. • £45,000 per annum, • Permanent, Full-time, 40 hours per week, • Fully costed van and fuel card to support your daily operations, • Location: Croydon and surrounding areasExceptional Benefits, • Employee Energy Allowance & Discount on HIVE Products, • Company-Funded Healthcare + 24/7 Online GP Service, • Company-matched Pension scheme, • 25 Days Holiday + Bank Holidays, • Full Sick Pay after successful probation, • Life Assurance, Income Protection & Accident Insurance, • Exclusive Retail Discounts & Financial Education Support Be Part of Something Bigger, join us in revolutionising how we power the planet. You will be responsible for the surveying of Gas Boilers (for changes and full Central Heating installations), including Unvented Hot Water systems and wet central heating systems in various domestic properties. We're searching for passionate engineers, committed to quality and excellence, with duties to include: • Assessing and surveying within void properties - may include a technical assessment of appliances on initial visit, • Coordinate work schedule between our admin team and engineers., • Liaising with the client to ensure void works are completed within SLAs - offering excellent customer service on every job., • Work alongside the area manager to maintain performance and ensure correct labour resource., • Adaptation to a wide variety of different working environments, • Providing technical support, coaching, and advice to customers about improving their energy efficiency measures, • Confidence and good written and verbal communication skillsJoin Our Team with Skills that Drive Innovation and Social Impact. The Person: We are looking for someone with an understanding of the health, safety, environmental & associated legal requirements that are relevant to the work and ensure the teams comply with these. Help the teams understand and actively promote issues regarding health, safety & the environment. • Hold a valid in date driving licence with no more than 6 points, • Hold a valid ACS qualification including CKR1 and HTR1, • Have experience with Heating System Design and Install, • Excellent written and verbal communication skills for effective customer relationships, • Positive approach to change and willing to learn new skills and develop the role as required., • Ability to work to challenging targets and timescales., • Confidence and creditability with the ability to articulate in a clear and concise manner., • Ability to effectively communicate information and knowledge assertively, whilst demonstrating empathy with customers and colleagues., • Able to adapt to new systems and processes quickly., • High level of computer literacy to operate technical packages.Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/phjones If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. JBRP1_UKTJ

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description Job Title: Commercial Manager - PFI Hard FM (Healthcare & Education) including Lease Plus Contracts Business Unit: JLL Work Dynamics / Public Sector & PFI Services Region: Northeast and Northwest England Reports To: PFI Commercial Director Direct Reports: Commercial Assistant(s) (project dependent) Location: Hybrid with travelling to the Northeast and Northwest project sites, as is necessary Job Purpose The Commercial Manager will provide commercial leadership and contract management across a portfolio of PFI Hard FM Healthcare and Education projects, including Lease Plus Contracts, within the Northeast and Northwest regions. The role holder will safeguard JLL's commercial position, ensure full compliance with Project Agreements and Hard Service/Facilities Management contracts, and drive performance, profitability and client satisfaction across the portfolio. Key Responsibilities Contract and Commercial Management • Manage the commercial and contractual performance of multiple PFI Hard FM contracts across Healthcare and Education sectors, including Lease Plus Contracts, ensuring compliance with Project Agreements, Hard Service Contracts and associated schedules., • Support and manage, validation and submission of monthly Hard FM/Service Payment calculations, Payment Mechanism applications, Performance Monitoring Reports, and Service Failure/Deduction calculations., • Oversee and challenge the application of Service Failure Points, Quality Failures, Availability deductions and Warning Notices, ensuring accurate and defensible positions are maintained with clients and subcontractors., • Understand Building Defects across the portfolio and support with the management of reporting and resolving through the relevant contract mechanisms whether through interface, project co / SPV obligations or lifecycle., • Support with the Variation Procedure process end-to-end, including Variation Enquiries, costing, negotiation and Variation Confirmations, ensuring commercial terms protect margin and comply with contractual timescales., • Administer Change in Law and Relief Event/Force Majeure claims, ensuring timely notification, accurate cost substantiation and recovery., • Support to ensure compliance with our obligations to Lifecycle Maintenance planning, including 5 Year Maintenance Plans, Base/Updated Lifecycle Schedules, and Maintenance Reserve Account reconciliations., • Oversee Lease Plus Contract commercial arrangements, including service charge reconciliation, lease compliance, and additional services billing. Financial and Risk Management • Produce and support with commercial reporting, understand overdue debt issues and WIP., • Identify, assess and mitigate commercial and contractual risk across the project portfolio, escalating material issues promptly., • Support business planning cycles for the regional portfolio., • Manage contract caps on liability, insurance recoveries, and indemnity claims in line with contract terms., • Lead or support Dispute Resolution Procedures, including Adjudication, Mediation and Liaison Committee processes, working closely with legal and senior management. Stakeholder and Relationship Management • Act as the primary commercial point of contact for Project Co, Special Purpose Vehicles (SPVs), Trusts/Local Authorities, Senior Funders' representatives and other Project Participants., • Build and maintain strong relationships with client representatives, subcontractors, and internal operational teams to ensure commercial alignment and contract compliance., • Represent JLL with PFI Operations at client liaison meetings, contract review meetings and governance boards as deemed necessary, • Support bid, re-tender, and Market Testing/benchmarking exercises as required. Governance, Compliance and Continuous Improvement • Ensure all commercial activity complies with JLL's governance framework, audit requirements and relevant Law (including Health and Safety Regime, Data Protection, and Freedom of Information obligations where applicable)., • Support internal and external audits, including Funders' Technical Adviser reviews and National Audit Office access requirements., • Drive continuous improvement in commercial processes, systems and reporting across the regional portfolio., • Mentor and develop junior commercial team members. Location: Remote -Greater Manchester, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. JBRP1_UKTJ

Experience in planning and implementing care plans and any documentation relevant to children and young people to a high standard that meet in full The Children's Homes Regulations and Quality Standards. As the Dual Registered Manager, you will be responsible for managing the day-to-day operations o

Daimler Truck UK Limited - Aftersales Dealer Development Coach Location: UK, North Salary: Competitive + Company Car Allowance Do you want to boost the future towards a safe, secure and sustainable world At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence. We anticipate technical developments early on and drive industry transformation as thought leaders. For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team. A day in a life and the impact you'll make DEKRA have an exciting opportunity for an Aftersales Dealer Development Coach to join the Daimler Truck UK Limited aftersales improvement programme. You will be responsible for providing aftersales coaching to the DTUK network, delivering expertise in aftersales process delivery and management in line with DTUK service processes. This is a key role working with one of our major clients and as such you will be required to influence change at all levels within the business in support of delivering the programme aims, objectives, key performance improvement measures and desired return on investment. What you'll do • Regular liaison with DTUK Project Manager, DEKRA Project Manager and other stakeholders, • Recognise, report and resolve process failings and departmental concerns, • Support the DTUK Project Manager in the achievement of project outcomes, • Create realistic and achievable implementation plans, • Coach Dealer Management in their role in the new way of working, • Coach Supervisors, Technicians and workshop support staff in their new roles, • Support the effective use of integrated DMS and manufacturer systems, • Enthusiastically support the delivery of sustained process and behavioural change What you bring • Experience of performance management, • Assertive and communicative approach, • Strong knowledge and experience of workshop daily operations and aftersales process, • High degree of proactive input, planning, ownership and responsibility for the financial and operational outcomes of the project, • An automotive aftersales background, • Familiar with DMS system, • Knowledgeable in change management methodologies, • Able to train and coach dealer staff and management to change their process and ways of working, • Have the ability to rapidly build positive working relationships, • Able to create engagement and commitment, • An analytical approach and be an advocate of best practice, • A consultative and assertive approach to coaching and change management, • High degree of proactive input, planning, ownership and responsibility for the financial and operational outcomes of the project Let's create a safer world today. Apply now and join a team that values your expertise and passion. At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members. JBRP1_UKTJ

At NiCE, we don’t limit our challenges. If you are interested in applying for this job, please make sure you meet the following requirements as listed below. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?We are looking for a Senior software engineer who is passionate about solving infrastructure challenges through software engineering and automation. In this role, you will design, develop, and maintain scalable automation frameworks that streamline cloud infrastructure provisioning, configuration management, and operational processes.You will build programmatic infrastructure solutions using Python, Jinja2, and Terraform, generating and managing Infrastructure as Code (IaC) at scale. You will also leverage Puppet for configuration management and develop PowerShell-based automation to support and optimize Windows environments.This is a highly technical, coding-focused position. The ideal candidate is a software-minded engineer who writes clean, maintainable, and testable code every day—not just ad hoc scripts. You should be comfortable designing reusable automation components, applying software development best practices, and driving operational excellence through automation across complex cloud and hybrid environments.How Will You Make an Impact?Drive infrastructure standardization and operational excellence by designing and developing scalable automation frameworks in Python that enable consistent and repeatable deployments across cloud and on-premises environments.Accelerate infrastructure provisioning by building and enhancing Terraform code-generation platforms using Python and Jinja2, enabling teams to produce validated, environment-specific infrastructure code from reusable templates.Improve system reliability and compliance by developing and maintaining Puppet modules, manifests, and Hiera configurations that manage Linux and Windows environments at scale.Increase operational efficiency across Windows platforms by creating robust PowerShell automation solutions for server management, Active Directory administration, and hybrid cloud integrations.Simplify complex infrastructure workflows by developing internal automation tools, command-line utilities, and APIs that empower engineering teams to self-service common operational tasks.Enhance the speed and safety of infrastructure delivery by integrating automation frameworks with CI/CD pipelines, enabling automated validation, testing, and deployment of infrastructure changes.Improve software quality and reduce deployment risk by implementing comprehensive testing strategies for infrastructure code, including unit testing, linting, and integration testing.Partner closely with cloud, platform, and application teams to identify manual processes, eliminate operational toil, and drive automation-first solutions across the organization.Enable long-term scalability and maintainability by creating clear documentation, standards, and runbooks for automation frameworks and infrastructure templates.Contribute to a strong engineering culture by participating in code reviews, sharing best practices, and continuously improving the quality, security, and maintainability of automation solutions.Have you got what it takes? Python & Automation Development5+ years of Python development experience — not scripting, but structured, testable application codeStrong understanding of Python packaging, virtual environments, dependency management (pip, Poetry), and code quality tooling (pylint, black, mypy)Experience building CLI tools and automation frameworks using Python (Click, Typer, or similar)Hands-on experience with Jinja2 templating — building reusable, parameterised templates for configuration and infrastructure code generationExperience with pytest for unit and integration testing of automation codeTerraform & IaC Code GenerationStrong Terraform proficiency: module design, state management, remote backends, workspaces, and dependency graphsProven experience generating Terraform HCL programmatically using Python and Jinja2 — building template-driven pipelines that produce valid, linted, plan-ready infrastructure codeFamiliarity with Terraform tooling: tflint, tfsec, terraform-docs, Terragrunt, or AtlantisUnderstanding of Terraform provider internals and resource lifecycle managementPuppet & Configuration ManagementHands-on Puppet experience: writing manifests and modules, Hiera data hierarchies, node classification, and r10k / Code Manager workflowsExperience managing mixed Linux and Windows environments with Puppet at scaleFamiliarity with puppet-lint, rspec-puppet, and automated Puppet module testing pipelinesUnderstanding of Puppet Enterprise or open-source Puppet Server administrationPowerShell ScriptingProficient PowerShell scripting for Windows Server administration, task automation, and hybrid cloud integrations (AWS Tools for PowerShell, Azure PowerShell)Experience writing reusable PowerShell modules, functions, and error-handling patternsFamiliarity with Pester for PowerShell unit testingExperience automating Active Directory, Group Policy, or Windows networking tasks via PowerShellCloud & InfrastructureSolid AWS experience: EC2, EKS/ECS, Lambda, S3, RDS, VPC, IAM, and CloudWatch — understanding of services as automation targetsFamiliarity with CI/CD platforms and integrating infrastructure code pipelines (GitHub Actions, Jenkins, GitLab CI)Comfortable working with Linux and Windows Server in production environmentsWhat’s in it for you?Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.Requisition ID: 11295Reporting into: Director, Cloud Operations CXone, EMEARole Type: Individual ContributorAbout NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. xrnqpay NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Assistant Manager - M&S Warwick Hospital Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below. We're recruiting an experienced Assistant Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to xrnqpay 40 hours per week. As an Assistant Manager, you will be responsible for ensuring ou...

Service Manager Location: Dudley Hours: Monday to Friday, 40 hours per week Salary: £50,000 - £60,000 DOE We are seeking an experienced and commercially minded Service Manager to lead our repair workshop. This is a hands-on leadership role responsible for ensuring the delivery of high-quality technical support services while driving operational efficiency, customer satisfaction, and commercial success. The successful candidate will combine strong technical expertise, excellent leadership and customer relationship skills. Acting as a key link between customers, sales teams, and technical personnel, you will ensure outstanding service delivery while identifying opportunities for business growth and continuous improvement. Key Responsibilities of this Service Manager role: Lead the day-to-day operations of the pump repair workshop and field service activities. Oversee pump strip-downs, inspections, machining, assembly, alignment, testing, and commissioning activities. Ensure all repair and service work is efficiently planned, scheduled, and completed within agreed timescales. Implement and maintain robust quality control processes to ensure high standards of workmanship. Conduct technical assessments and approve repair scopes, quotations, and final technical reports. Manage tooling, workshop equipment, and inventory to ensure operational readiness. Drive continuous improvement initiatives to enhance workshop productivity and efficiency. Ensure compliance with company procedures, industry regulations, and health & safety requirements. Support field service teams with technical guidance and problem solving. Prepare, review, and approve repair quotations, technical proposals, and tender submissions. Support the sales team with technical presentations, customer meetings, site surveys, and tender responses. Identify opportunities to improve profitability through cost savings, process improvements, and operational efficiencies. Monitor workshop performance and financial performance against agreed targets. Develop and maintain strong relationships with customers, suppliers, and key stakeholders. Act as the technical point of contact for major customer accounts. Support business development activities by identifying opportunities for service growth and repeat business. Essential Skills & Experience for this Service Manager role: Proven experience within pump repair, rotating equipment, mechanical engineering, or industrial services. Extensive knowledge of centrifugal, positive displacement, submersible, and multistage pumps. Strong understanding of pump strip-down, inspection, tolerancing, fault diagnosis, and hydraulic testing procedures. Ability to interpret pump curves, system characteristics, and performance data. Excellent understanding of engineering principles including hydraulics, mechanics, materials, and rotating equipment. Experience diagnosing equipment failures including bearings, seals, misalignment, and vibration-related issues. Knowledge of relevant industry standards including API, ISO, and ATEX. Strong leadership and people management skills. Excellent verbal and written communication skills. Strong customer relationship management experience. Ability to read and interpret technical drawings and engineering reports. Excellent problem-solving and decision-making abilities. Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Ability to work to deadlines and manage multiple priorities. Desirable Qualifications & Experience needed for this Service Manager role: HNC/HND or equivalent qualification in Mechanical, Electrical, or Industrial Engineering. OEM or manufacturer training from organisations such as Grundfos, Sulzer, Flowserve, KSB, Wilo, or similar. Experience managing engineering workshops or service-based operations. Understanding of OEM standard Vibration Analysis Certification (Level 1-3). Experience using CMMS, ERP, or job-tracking systems. Health, Safety, Environmental, or Quality qualifications/training. Click Apply or contact Jamie Garcia - Courtice for more info: – 01296 737332. Thank you for your application. Due to the volume of applications, we cannot respond to everyone personally. If you haven't heard back within 5 working days, please assume your application has been unsuccessful. To view other vacancies, please visit our website. Ref: INDMID TPBN1_UKTJ

Construction Project Manager 12 Months Based: BAE Samlesbury – 5 days onsite Hourly Rate: £30.77 Paye or £ 41.37 Umbrella inside IR35 37 Hours per week Overview This is an exciting opportunity to work on a diverse portfolio of infrastructure, construction and facilities projects across our Warton Unit sites. You'll play a key role in coordinating the design, planning and delivery of projects that support our manufacturing operations and wider estate. Skills • Knowledge and experience of construction and/or plant and equipment installation projects., • Proven experience managing contractors on major construction projects, with a good understanding of CDM Regulations 2015., • Strong supplier management, communication and stakeholder engagement skills., • A degree, HND or HNC in Construction, Building Services or a related discipline. Other relevant disciplines will also be considered., • A relevant Health & Safety qualification, such as NEBOSH General Certificate or IOSH, or equivalent experience. The Job, • Coordinate the design, planning and implementation of a wide range of construction, infrastructure and plant installation projects., • Work closely with internal customers, engineering teams, technical specialists, external consultants and construction contractors to deliver project requirements., • Interpret customer requirements and translate these into designs, project plans, specifications and financial business cases., • Coordinate professional consultancy teams and contractors throughout the development and delivery of projects., • Manage project design activities in line with RIBA stages, ensuring designs meet operational and business requirements., • Oversee construction and installation activities, ensuring compliance with health and safety legislation, Building Regulations and CDM 2015. Please note – FULL SC clearance is required for this role If you would like to be considered for this role please don't hesitate to click apply or call Levi Jackson on 0161 694 9192 for more information. About BAE: BAE Systems is a leading global defence, aerospace, and security company. They're experts in delivering advanced solutions for air, land, and naval forces, as well as commercial aerospace and cyber security. Known for its commitment to innovation and excellence, BAE Systems offers exciting career opportunities for those looking to make a significant impact in cutting-edge technology and defence sectors. Inclusion statement Outsource UK is committed to creating a diverse environment and is proud to be an equal opportunity employer. You'll receive consideration for your application without regard to race, religion or belief, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age. JBRP1_UKTJ

Description Join our Design team based in Worsley, supporting Northumbrian Water and other UK utility contracts. You'll produce high-quality wastewater designs, working collaboratively to deliver safe, compliant and cost-effective infrastructure solutions that support essential services. This is an excellent opportunity to develop your technical expertise while contributing to a diverse portfolio of projects. Key Responsibilities • Monitor leading industry practices, recommend new design approaches, and identify upcoming trends., • Develop high-quality concepts, working with team on iterations and design, actively seek feedback from Creative and Business stakeholders, • Working on all design phases of projects, including project set-up, programming, design, and construction administration, • Collaborate with both internal design team, client design team and external consultants to execute creative projects, • Providing technical design support to other members of the design team., • Responding to and resolving issues with external parties such as the client, third party organisations & sub-contractors, • Represent the company and arrange pre-design and walk off meetings with the client., • Undertake site investigation reports and complete CDM documentation., • Ensure compliance with CDM 2015 throughout the design process., • Produce and make ongoing updates to the H&S file throughout various stages of the project ensuring that it is up to date and available at the end of the project. Competently produce detailed design & as-laid drawings using AutoCAD in accordance with the client's asset design standards and procedures., • Competently produce plan & longitudinal drawings to meet the clients design specifications, • Create private land notice plans in accordance with the clients' processes and specification., • Liaising with the client ensuring the site investigation, design and construction phases runs according to plan and providing regular detailed updates to the Project Manager and the client., • Work alongside the Project Manager/ Operations Manager/ Design Manager to ensure all schemes are designed within budget and within the time constraints set by the client. Experience and Qualifications • Engineering qualifications desirable however good experience would be considered., • Experience of working in the water industry on wastewater projects, • Proven experience in wastewater, CSOs, stormwater management, and wastewater networks., • Understanding and knowledge of relevant Engineering specifications that apply to the water industry, • Knowledge and Awareness of CDM 2015, • Proficient user of AutoCAD, • Competent in Excel, Word, PowerPoint, Outlook, • Strong analytical and problem-solving skills, • Ability to work as part of a team and to organise your workload across multiple projects, • Willingness to mentor and support less experienced colleagues Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. About Network Plus Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK's major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances. JBRP1_UKTJ

Want to play a key role in a secure, internationally connected Defence network? We're looking for an experienced Network Consulting Manager to help drive the delivery, development and future evolution of JMNIAN, working across MOD, industry and international coalition partners. This is a highly visible role combining service delivery, stakeholder engagement, technical strategy and international collaboration. You'll act as a key UK representative within the CFBLNet community, helping ensure the capability continues to meet operational requirements today while supporting its future growth. Hybrid: 1 day in Corsham per week. Some International travel. Must be SC Cleared or eligible. What You'll Be Doing: • As a trusted representative and strategic lead, you will:, • Drive stakeholder engagement across the MOD, defence industry, coalition partners, and international organisations., • Represent the UK within the multinational CFBLNet community, promoting capability growth, collaboration, and operational effectiveness., • Deliver high-quality reporting and updates to programme boards, project offices, and senior defence stakeholders., • Act as the UK's focal point for key governance forums, change boards, and management meetings., • Capture and shape future network requirements, supporting capability growth, expansion, and new operational demands., • Provide strategic technical guidance for the ongoing development of JMNIAN and related secure networking services., • Support network approvals, security accreditation, policy implementation, and compliance activities., • Coordinate with MOD delivery teams and industry partners to enable future networking capabilities and international connectivity., • Influence decisions that directly support multinational defence operations and mission success. What You'll Bring: • Strong stakeholder management and communication skills., • Experience gathering, analysing, and translating complex requirements., • Background in service delivery, operations, or capability management., • Ability to provide technical guidance to support growth and service evolution., • Experience working with governance, policy, and operational procedures., • Confident engaging with senior leaders from a variety of technical and non-technical backgrounds. You'll ideally have experience across a broad range of enterprise and defence networking technologies, including: • Cisco routing, switching, and Unified Communications., • Network security, firewalls, IDS/IPS technologies., • SIEM and security monitoring platforms., • Endpoint management and data protection solutions., • Microsoft Exchange and Windows Server environments., • Active Directory, SCCM., • Linux administration., • WAN technologies and secure communications environments., • Nexus switching, ACI, NSX and modern network architectures. Employment Type: Permanent Location: Hybrid: 1 day on site in Corshame Some International travel. Security Clearance Level: Eligible for SC Clearance. Internal Recruiter: Jane Salary: To £65K Benefits: 25 days annual leave with the choice to buy additional days,4 x life Insurance, matched contributory pension to 6%, 3% flex benefit, single private medical cover, £5400.00 car allowance. Loved reading about this job and want to know more about us? Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients. The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privileged environment. We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other. We foster a culture in which employees feel valued and supported and have pride in their work for the customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety- and security-critical markets. JBRP1_UKTJ

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Join JLL's dynamic team serving one of the world's largest banking and financial services organisations with a network spanning more than 50 countries and territories. We're seeking talented professionals who thrive in fast-paced environments and are eager to drive meaningful change. This is an outstanding opportunity to work alongside industry experts that help shape the future of workplace strategy for a globally recognised institution. Whether you want a career that could take you to the top or an exciting new direction, we offer opportunities, support and rewards that will help you stand out, fulfil your potential, and ultimately make your mark on something truly exciting. What this job involves: The Engineering Manager will provide leadership, governance and effectively deliver outstanding engineering service at a critical, global headquarters within a multi- skilled engineering team in accordance with best practice and JLL standards. What your day-to-day will look like: Governance of engineers and subcontractors, including regular one to ones, annual reviews and objective setting/tracking to promote the development of the team. Manage all planned maintenance tasks within contract, manage reactive calls and break downs, report monthly SLAs to support FM team with reports and weekly SLA calls. Manage your team of technicians to support agreed SLA & KPI Drive forward improvements with data logging on the CAFM system Timely review and submission of quotes to the client portal Manage the control of contractors on site, review RAMS and support issue of permits to work; ensure site inductions for engineering staff and 3rd party vendors. Manage and implement JLL health and safety policies, updating risk assessments and method statements ensuring up to date records kept of reviews and the communication to team Maintain JLL H+S logbooks ensure all records kept up to date Carry out regular toolbox talks record and monitor adherence of team Ensure team complete all mandatory and additional training Carry out monthly review of JLL water log book, record and escalate any parameters out of tolerance. Ensure accurate records are kept. Supervision of all water treatment and testing procedures. Provide security and engineers with monthly on call rota, manage engineers overtime and call out requests - ensuring all is pre-approved. Assist Facility Manager with monthly billing tracker, control budget cost for M+E invoicing Maintain Statutory Compliance logbooks on site and records with support to Facility Manager ensuring statutory compliance reports are received in a timely manner Support with Energy saving objectives. Hold regular meetings with all site staff (FM's Techs etc.) to develop strategies and drive forward new initiatives. Ensure 6 monthly and annual review of team performance via JLL IPMP process Support refurbishment/upgrade projects to ensure all information supplied as requested and limited impact on site operations Manage the client's IT Change Management process acting as the single point of contact for site Complete Electrical AP duties in accordance with the buildings planned and reactive schedules NOTE: All details are provided for guidance only and do not necessarily limit the responsibilities and accountabilities of the role. Qualifications and Experience Minimum of 5 years relevant experience in critical environments, ideally in corporate banking/data centres or similar HV Authorised Person - Current HV/AP with a minimum 5 years' experience.. Engineering HNC/HND/NVQ 18th Edition IEE: Wiring and Installation IOSH Working Safely (Or NEBOSH equivalent) IPAF (Combined) L8 Awareness Training Excellent written and spoken communication skills and the ability to deal with varying levels of stakeholders across the business. Ability to lead, motivate and direct a small team of engineers. Enthusiastic and proactive in achieving the highest standard of operation. Demonstrable experience and understanding of working in the M&E, FM and TFM environments. Permit to Work, Risk Assessment and Method Statement training or experience Proficient in the use of Microsoft Office packages (Outlook, Word, Excel, PowerPoint, Visio etc) Auditing Training or previous experience Familiarity with relevant regulatory, legislative requirements and British Standards as applicable An autonomous self-starter, self-motivated and well disciplined. Adaptable and flexible approach to work requirements. Excellent interpersonal skills to manage diverse range of service providers, client representatives and stakeholders. Able to make effective decisions quickly. Demonstrates ability to manage multiple deliverables daily Demonstrates ability to prioritise work within tight deadlines Maintains composure when navigating conflict, working toward appropriate resolutions Location: On-site -Birmingham, GBR Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. TPBN1_UKTJ

Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Tipton Our Company Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment. As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group. The Role The SHEQ Manager – Electric is responsible for monitoring, assessing, and improving compliance across low voltage operations, ensuring all works are completed safely, compliantly, and in accordance with company procedures, client requirements, and LRQA NERS accreditation standards. The role involves conducting site audits, inspections, competency assessments, and compliance reviews of operational teams undertaking de-looping, cable installation, jointing, and associated low voltage activities. The successful candidate will have a strong electrical background, experience within utility or distribution network environments, and a good understanding of SHEQ principles, playing a key role in maintaining NERS accreditation and promoting a positive safety culture across the business. Responsibilities Conduct SHEQ inspections and low voltage operational assessments on relevant projects and associated utility works. Monitor compliance with company policies, safe systems of work, risk assessments, method statements, and client specifications. Undertake site audits of excavation, cable installation, cable jointing, service transfers and cable avoidance. Assess compliance with LRQA NERS requirements and identify any deviations from approved procedures. Verify that operatives possess the correct competencies, authorisations, and certification required to undertake their work. Ensure all works are being completed in accordance with Electricity at Work Regulations, HSG47, NRSWA requirements and industry best practice. Review and assess Site Specific Risk Assessments (SSRAs) to ensure they accurately reflect site conditions. Provide coaching, guidance and support to operational teams to improve safety performance and compliance standards. Identify unsafe acts, unsafe conditions and quality concerns, ensuring corrective actions are implemented promptly. Ensure utility damage incidents, near misses, service strikes, and safety observations are investigated and reported in accordance with company procedures. Conduct safety conversations and behavioural observations to promote a positive safety culture throughout the business. Liaise with Site Supervisors, Project Managers and operational teams regarding findings from audits and assessments. Review work packs and documentation to ensure they meet both company and NERS requirements. Produce detailed assessment reports and ensure actions are completed within agreed timescales. Complete a programme of planned SHEQ and NERS compliance audits across operational teams. Undertake competency assessments of operatives involved in low voltage activities. Review trends identified through audits, inspections and observations, escalating concerns where necessary. Attend operational meetings to discuss compliance performance, emerging risks and improvement opportunities. Review utility damage reports, NCRs, near misses and corrective actions. Monitor compliance against client contractual requirements and company performance standards. Support management teams with close-out of audit findings and improvement actions. Carry out documented inspections of plant, equipment and tooling used for low voltage works. Review training records and competency matrices to ensure workforce compliance with NERS requirements. Conduct formal internal audits against LRQA NERS accreditation requirements. Participate in management review meetings regarding SHEQ performance, compliance and continual improvement. Analyse SHEQ trends and provide reports to management outlining key risks and recommendations. Review competency assessment programmes to ensure compliance with company and accreditation requirements. Support internal reviews of policies, procedures, safe systems of work and operational controls. Assist with preparation for external LRQA audits and surveillance visits. Participate in client performance and compliance meetings where required. Support investigations relating to utility damage, service interruptions, accidents, incidents and near misses. Attend emergency incidents or high-risk sites when required by management. Assist with implementation of corrective and preventative actions following audits and investigations. Support mobilisation of new projects by reviewing compliance requirements and operational readiness. Participate in LRQA NERS accreditation audits and provide evidence to auditors as required. Assist in reviewing and updating operational procedures to ensure ongoing NERS compliance. Deliver toolbox talks, briefings and compliance updates to operational teams. Attend mandatory training courses as defined within the company training matrix. Keep up to date with legislation and record Continued Professional Development (CPD). Technical Skills & Experience Essential Proven experience carrying out audits, inspections, assessments and compliance monitoring activities. Strong practical understanding of low voltage electrical works, service transfers and de-looping operations. Demonstrable experience working within an LRQA NERS accredited environment. Detailed knowledge of NERS Scheme Rules, accreditation requirements and industry standards. Experience assessing compliance against documented policies, procedures and standards. Strong understanding of competency management and workforce assessment requirements within NERS accredited organisations. Ability to interpret technical drawings, utility plans and electrical documentation. Experience producing detailed reports, audit findings and corrective action plans. Ability to investigate incidents and identify root causes. Excellent communication skills, both written and verbal. Strong organisational and time management skills. Excellent attention to detail. Ability to challenge unsafe behaviours professionally and constructively. Self-driven, results-oriented and capable of working independently. Ability to engage positively with operational teams and management at all levels. Desirable Previous experience as a NERS Assessing Officer or NERS Technical Advisor. Experience supporting LRQA surveillance audits and accreditation renewals. Working knowledge of National Grid Electricity Distribution standards and requirements. Experience undertaking technical assessments of jointing, cable installation and low voltage network construction activities. Experience developing and delivering competency assessments for operational personnel. Understanding of ISO 9001, ISO 14001 and ISO 45001 management systems. Experience within electrical distribution, ICP, IDNO or DNO environments. Qualifications & Training Essential Previous experience within the utility, distribution network or electrical infrastructure sector. Electrical qualification in a relevant discipline. Working knowledge of low voltage distribution networks. Strong understanding of Electricity at Work Regulations and distributer safety rules. Assessing officer/Technical Advisor (NERS). IOSH Managing Safely. EUSR Utility SHEA. First Aid at Work. Full UK Driving Licence. Competent user of Microsoft Office applications including Word, Excel and Outlook. Desirable NEBOSH General Certificate or equivalent Health & Safety qualification. Internal Auditor qualification. Cable Avoidance Training. Mental Health First Aider. Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary. TPBN1_UKTJ