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Norwich, United Kingdom Full time, permanent We are seeking a senior Microsoft Dynamics 365 Business Analyst with minimum of 15 years of IT experience and a strong background in CRM, business analysis, and process optimization. The role focuses on translating business needs into effective Dynamics 365 CRM and Power Platform solutions, supporting large‑scale CRM modernisation and digital transformation initiatives. The Role: • Lead end‑to‑end business analysis across Dynamics 365 CRM programmes, • Engage stakeholders to capture requirements, facilitate workshops, and define as‑is / to‑be processes, • Translate business needs into functional requirements, user stories, and acceptance criteria, • Provide functional expertise across Dynamics 365 CRM modules:, • Sales, • Customer Service, • Customer Insights / Marketing, • Field Service (where applicable), • Define standards for:, • Business Process Flows, • Case management, SLAs, queues, • Forms, views, dashboards, and automations, • Identify optimisation and automation opportunities using:, • Dynamics 365 native capabilities, • Power Platform (Power Automate, Power Apps), • Support Agile / SAFe / hybrid delivery, including backlog refinement and UAT, • Promote an OOB‑first approach with controlled customisation What you will bring: • Minimum of 15 years’ IT experience with strong Business Analyst background, • Proven experience delivering Microsoft Dynamics 365 CRM solutions, • Strong understanding of:, • CRM business processes, • Dataverse concepts and data models, • CRM security and role models, • Experience working on large, complex CRM programmes Nice to have skills: • Power Platform experience (Power Apps, Power Automate, Power BI), • Experience in regulated industries (Banking, Insurance, Healthcare), • Exposure to integrations and enterprise architecture discussions, • Microsoft Dynamics 365 / Power Platform certifications

Dynamics365ArchitectUKRemote AreyouanexperiencedDynamics365CEArchitectwhothrivesondesigningenterprise-gradesolutionsthatmakearealimpact? Were looking for a forward-thinking professional to join a high performing Microsoft practice, where youll take a lead role in the technical design and delivery of secure, scalable Dynamics 365 and Power Platform solutions. This is a UK-based remote role, with occasional travel to client sited or team hubs in Glasgow or Reading. SC Clearance eligibility is required. WhatsonOffer • Basesalaryupto£80,000, • Carallowance, • Performance-basedbonus, • Flexibleremoteworkingwithoccasionalhybridtravel, • Architect,design,andimplementrobustDynamics365CEsolutions(Sales,CustomerService,Marketing,PowerPlatform), • Leadtechnicalarchitecturethroughthefullprojectlifecycle, • IntegrateDynamics365withAzureservicesandthird-partyplatforms, • Developcustomplugins,PowerAutomateflows,andmodel-drivenapps, • Providetechnicalleadershipandmentordeliveryteams, • Ensurescalability,security,andqualityacrosscomplexsolutions, • Hands-onexperiencewithDynamics365CEandthePowerPlatform, • Proventrackrecorddesigningenterprise-scaleCRMsolutions,integratedwithAzure, • ExperienceworkingwithREST/SOAPAPIsandAzureservices, • Strongunderstandingofarchitecturalbestpractices,ALM,sourcecontrol,andCI/CDpipelines, • Confidentinengagingstakeholdersatalllevels,includingexecutiveleadership JBRP1_UKTJ

The Role The Solutions Co-Ordinator plays a pivotal role in supporting the day-to-day operations of the Sales and Marketing functions. This role is central to ensuring that customer needs are met, opportunities are followed up effectively, and internal processes can operate smoothly. By providing essential administrative and operational support, the Solutions Co-Ordinator will contribute directly to the overall high standards of the customer experience and the success of the Solutions Team. Key Responsibilities • Provide administrative support to Solutions and Marketing Team, • Assist with the creation, tracking, and follow-up of sales opportunities and proposals, • Maintain regular communication with customers to ensure satisfaction and engagement, • Identify opportunities to cross-sell or upsell additional services, • Assist in planning and supporting account plans, • Ensure customer orders and service cases are complete and accurate before handover, • Liaise with internal departments to coordinate service delivery and resolve queries, • Support the onboarding of new customers, ensuring a smooth and professional experience, • Help maintain internal documentation, CRM, knowledge bases, and process guides, • Co-ordinate the scheduling of internal / external meetings, including assistance with agendas and follow-ups, • Participate in training and development activities to build product and process knowledge Key Skills • Strong organisational and time‑management skills, • Excellent written and verbal communication, • High accuracy and attention to detail, • Ability to prioritise and manage multiple tasks simultaneously, • Proactive approach to problem‑solving, • Strong interpersonal skills and confidence interacting across teams, • Competent in producing reports, presentations, and structured documentation, • Relationship‑building and customer service skills, • Ability to work under pressure and meet deadlines, • Process‑driven mindset with ability to follow structured workflows, • Understanding of end‑to‑end sales processes and sales cycles, • Familiarity with CRM systems and pipeline management, • Knowledge of quoting, proposal creation, and contract processes, • Basic awareness of marketing–sales alignment (lead management, campaigns, events), • (Desirable) Knowledge of IT / Managed Services environment The Interview Process: ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: A video call over MS Teams with the Hiring Manager + Team Member Second interview: Usually F2F interview onsite at our office in Norwich About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Engineering Manager Norfolk Commutable from Great Yarmouth, Norwich, North Walsham, Attleborough, Dereham Benefits:- Private Pension + X4 Life Assurance 25 Days Holiday + Bank Holidays, KPi Bonus Scheme Would you like to work for a growing local business, that has the job security of being part of a multi-billion-pound global manufacturer. Due to a recent promotion at group level, they are looking for a new Engineering Manager to lead the team! As Engineering Manager your key role & responsibilities will be: Part of the senior leadership team, managing a team of 10 in engineering Manage all manufacturing & engineering maintenance across site Lead from the front, be present on the shopfloor and in leadership meetings Manage health & safety, engineering compliance, asset care plans, monitor & develop OEE Budget control, CAPEX projects, continuous improvement activities Create training & development plans for all in engineering Knowledge, skills & experience need for the Engineering Manager they are looking for: Must have great people management skills - the team is very established and has good retention, so looking for someone to continue to develop the site Automated factory experience - manufacturing / FMCG ideally Understanding of engineering compliance, health & safety, LOLER, PUWER, COSHH Experienced with budgets, CAPEX projects, continuous improvements Qualified in engineering, IOSH, Lean manufacturing Effective communicator, part of senior leadership team, dealing with various departments If you do not get a response back on your application within 24-48 hours please presume you are unsuccessful. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

The Role You will be responsible for the day to day management of customer accounts, developing existing relationships and spotting new opportunities to ensure profitable growth. You will create and manage a sales pipeline, regularly communicate with your customer accounts by telephone, email and in person, and oversee the customer experience throughout the business. Role Responsibilities * Manage existing customer accounts and potential customer relationships * Creating and managing opportunities * Manage and maintain customer account plans and strategic direction * Achieving all relevant KPIs and ensuring the continued year on year growth of OPEX and CAPEX sales * Producing customer forecasts and strategies * Meeting and presenting to customers regularly * Escalating customer issues through the wider company * Attending network events * Spotting development opportunities with your customers * Providing exceptional customer service * Spotting development opportunities with customers to cross-sell other established services * Strategising the long-term growth of your customer accounts * Generating ideas with the Solutions Team and assist with implementing process improvements or new product offerings * Contributing to inter-departmental projects that contribute to wider company objectives * Adhering to company policies * Maintaining accurate records using company systems such as Microsoft Dynamics * Understanding and adopting company values * Being responsible for your own and other people’s Health & Safety at work Skills, Knowledge & Experience * Managing existing and potential customer relationships * Creating and managing opportunities * Ensuring the continued year on year growth of OPEX and CAPEX sales * Producing customer forecasts and strategies * Regularly meeting and presenting to customers * Escalating customer issues through the wider company * Attending networking events * Knowledge of Microsoft Dynamics or similar CRM systems * Time management and organisation * Analytical and problem-solving skills About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. How to become an Acoran . . . If you would like to be considered for this position and want to be part of a growing & innovative company . . . Click "apply" now. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Location: UK (National remit – travel required) Reporting to: Chief Financial Officer Executive Management Team role The Opportunity We are seeking an experienced and commercially astute Group IT Director to lead the Group’s digital, technology, and data agenda at a critical point in our growth journey. This is a senior executive role with Group‑wide accountability for technology strategy, delivery, and operations. You will work closely with the Executive Management Team and Board to ensure technology is a powerful enabler of performance, innovation, and long‑term competitive advantage. The role offers the opportunity to shape and deliver a progressive digital roadmap, lead large‑scale transformation programmes, and build a high‑performing technology function that supports both today’s operations and tomorrow’s ambitions. Key Responsibilities Define, own, and deliver the Group’s digital, technology, and data strategy aligned to business objectives. Act as a trusted advisor to the Executive Management Team and Board, translating complex technical concepts into clear commercial insight. Lead enterprise‑wide digital transformation initiatives, ensuring benefits realisation, value for money, and operational stability. Establish and govern enterprise architecture, data strategy, and technology standards across the Group. Ensure the availability, resilience, and security of all technology services, including cyber security, disaster recovery, and business continuity. Own and control the Group IS budget, ensuring strong financial discipline and return on investment. Build and manage strategic supplier partnerships, balancing innovation, risk, and commercial value. Lead, develop, and inspire a high‑performing IS function, embedding a culture of accountability, collaboration, and continuous improvement. About You You will be a proven senior technology leader with experience operating at Executive or Board level in complex, multi‑site organisations. You bring strong commercial acumen alongside deep technical credibility and a track record of delivering transformation at scale. You will demonstrate: Experience creating and delivering enterprise‑wide digital and technology strategies. A strong background leading large, complex technology and change programmes. Expertise across modern technology environments, including cloud platforms, data and analytics, enterprise architecture, and agile delivery. The ability to influence senior stakeholders and communicate effectively with both technical and non‑technical audiences. A leadership style that inspires high performance, develops capability, and drives engagement. Sector experience within manufacturing, direct sales, or consumer‑facing environments would be advantageous but is not essential. Why Join Us? Highly Competitive Salary Package 33 days Holiday (inclusive of bank holidays) Generous Car Allowance Private Healthcare Bonus Scheme Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Generous Employee Product Purchase Discount Scheme Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Life Assurance of up to 4 x basic salary (subject to qualifying criteria) Ready to Apply? If you are a strategic, forward‑thinking technology leader looking to make a significant impact at Group level, we would love to hear from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

About the Opportunity We are recruiting on behalf of a powerhouse national removals and logistics company for an energetic, customer-driven Self-Store Manager to lead their Norwich self-storage facility. This is a fantastic opportunity to join the self-storage division of a well-established, financially backed national brand with an excellent reputation - making it easy to sell and a pleasure to represent! If you're commercially minded, love working with customers, and want to make a real impact on business performance, this role is perfect for you. What You'll Be Doing: Operational Leadership • Take full responsibility for the day-to-day running and performance of the self-storage facility, • Maintain excellent site security, cleanliness, and health & safety standards, • Conduct regular unit inspections and coordinate basic maintenance requirements, • Manage stock levels and warehouse procedures effectively Sales & Business Development • Drive revenue growth for both storage and local moving services through proactive sales activity, • Convert qualified leads into bookings through home visits and consultations, • Identify customer needs and recommend tailored storage solutions, • Maximize every customer enquiry to increase branch revenue, • Price competitively in line with demand to achieve optimal long-term occupancy Customer Excellence • Handle all customer enquiries, bookings, contracts, and payments professionally, • Deliver consistently outstanding customer service at every touchpoint, • Build strong relationships within the Norwich community, • Ensure every customer has a positive experience from enquiry to move-out What We're Looking For • Experience in self-storage operations and warehouse stock control procedures, • Proven ability to manage, motivate, and coach a small team, • Strong commercial awareness with a track record in sales or customer service, • Excellent understanding of health & safety legislation and best practice, • Outstanding IT and administration skills, • Valid UK driving licence, • Self-motivated, proactive approach with excellent organizational skills About You You're a natural people person who loves building relationships and helping customers find the right solutions. You're equally comfortable rolling up your sleeves on-site as you are engaging with customers and driving sales. You take pride in your work, have a keen eye for detail, and understand that excellent customer service is the foundation of sustainable business growth. Interested? If you have the drive, experience, and customer focus to excel in this role, we'd love to hear from you