Administrative Coordinator
2 days ago
Newton
Admin Coordinator Location: Newton-Wellesley Hospital – 2014 Washington St, Green Building, Suite 563, Newton, MA Schedule: Monday – Friday, 8:00 AM – 4:30 PM (40 hours/week, 30-minute unpaid lunch) Work Type: Fully Onsite Contract Duration: 03/16/2026 – 09/25/2026 (6 months, potential for extension or temp-to-perm) Pay: $20–$25/hour (based on experience and internal compensation guidelines) Parking: Free parking available after a one-time $15 registration fee Position Overview We are seeking a Department Administrator / Practice Assistant to support Surgical Specialties. This role sits at the front desk and supports patient check-in, appointment scheduling, and administrative coordination for the clinical team. The position is key to ensuring a smooth patient experience in a busy outpatient setting. Key Responsibilities • Greet and check in patients at the front desk, • Schedule and coordinate patient appointments, including surgical visits, • Answer phones, manage messages, and provide general patient information, • Collect patient co-payments and assist with insurance verification, • Manage referrals and maintain accurate patient records, • Support new patient coordination and other administrative tasks, • Provide general departmental support and assist with special projects Required Qualifications • Previous front desk or customer service experience in a healthcare setting, • Experience with patient scheduling and check-in processes, • Familiarity with EPIC for scheduling and patient registration, • Experience collecting co-payments, • Strong communication, organization, and multitasking skills Preferred Qualifications • Experience working with surgeons or surgical scheduling, • At least 2 years of medical office experience, • Associate's degree (preferred)