Medical Receptionist
6 days ago
Addison
Job DescriptionDescription: The Medical Receptionist will perform various duties on the phone and in person to assure the clinic has a steady and efficient system. The position requires all tasks and duties to be performed in an accurate, efficient and organized matter. TASKS AND DUTIES: • Welcoming patients and visitors in person or by answering the telephone, • Removing and placing phones from do not disturbed at their designated times, • Use the company electronic medical records systems to assure all patient information is up to date, • Check patients’ in and out for multiple providers and specialties, • Guide and help patients’ with registration and/or office forms for completion, • Obtaining and giving the essentials for medical procedures and testing, • Protects patients' rights by maintaining confidentiality of personal and financial information., • Use different websites and verification systems for insurance eligibility, • Collect co-pays, visit payments, billing balance via cash, checks and card payments, • Provide receipts for the payment methods, • Schedule hospital admissions, tests, scans and outside appointments for patients, • Obtain external medical records following company protocol, • Use machines to scan, fax, copy and email documents, • Answer and transfer incoming and outgoing calls, • Schedule appointments for multiple offices, providers and specialties, • Fill out medical forms including prior authorization and referrals, • Maintains office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies, • Schedule equipment service and repairs, • Other duties as assigned RESPONSIBILITIES: • Responsible to obtain keys to open and close offices at their designated time, • Providing assistance or personal care to others, • Evaluating information against a set of standards and verifying that it is correct., • Observing, receiving, and otherwise obtaining information from all relevant sources, • Developing constructive and cooperative working relationships with others, • Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills, • Monitoring and reviewing information from materials and/or events, often to detect problems or to find out when things are finished, • Making judgments about or assessing the value, importance, or quality of things or people, • Translating or explaining what information means and how it can be understood by all of the related parties, • Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, forms, and other office procedures, • Knowledge of computer hardware and software, including applications and clinical programming, • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar, • Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, and customer satisfaction evaluation techniques ABILITIES AND SKILLS: • Listen and read to and understand information and ideas presented through spoken words, sentences, pictures, verbal, and letters, • The ability to communicate information and ideas verbally and written so others understand, • The ability to interpret and translate into the Spanish language, • Correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations., • Apply general rules to specific problems to come up with logical answers., • The ability to remember information such as words, numbers, pictures, and procedures, • Time management, • Working with new material or information to grasp its implications, • The ability to teach others, • Ability to bend, stretch, twist, or reach out with the body, arms, and/or legs, • Concentrate and not be distracted while performing a task over a period of time, • Exert maximum muscle force to lift, push, pull, or carry objects, • High School diploma or equivalent from an accredited institution, • CPR Certification, • Medical Office experience preferred, • Customer Service experience preferred Requirements: • Must be able to fluently speak Spanish, • valid drivers license