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Our Business:\nSelwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service.\nThis is an exciting time to join Selwood as we drive our business forward and build on a foundation of over 70 year’s success within our industry. We are committed to ensuring our staff have the right skills, knowledge & experience to deliver to our customers, as well as creating career paths to help develop, retain, and motivate them.\nAbout The Role:\nWe are looking to welcome an Installation Operative to join our team. The role is based out of our Birmingham (Wolverhampton) branch, although you will primarily be working on customer sites, including construction, wastewater, and clean water environments, with occasional visits to the branch.\nWe are seeking a confident self-starter who works well as part of a team. Flexibility is essential, as the role will adapt to the changing needs of the business and the requirements of our customers.\nAs the role involves regular interaction with Selwood customers, strong communication and interpersonal skills are essential.\nThe Installation Operative will support the day-to-day operations of the branch and regional projects, working under the direction of the Installation Supervisors.\nTasks & Responsibilities:\n * Promote and exercise the company’s mission statement and core values to deliver the required uniformed approach to an installation across the UK.\n * Carry out installations and deinstallations of pumps, pipework and associated equipment. as directed by the Installation Supervisor\n * Identify and recommend innovative solutions and processes to make our business and customer offering, more unique and attractive and to make ourselves more efficient in the ways to complete installation.\n * Assist our drivers with loading and unloading of our vehicles as well as checking against paperwork, missing items, damages, and fuel charges.\n * Always maintain a clean and organised work area on-site.\n * Work in conjunction with specialist sub-contractors, require completing the project in hand.\n * Put safety first every time, demonstrate the confidence, knowledge, and experience to stop the installation and advise your supervisor if any safety issues arise at any time.\nThis role is subject to a safety critical medical.\nQualifications & Experience\nEssential:\n * Previous demonstrable experience of working history within a similar environment (water industry, construction, oil or gas) with a knowledge and understanding of on-site safety\n * Must be confident working at height, in confined spaces, and around sewage/wastewater\n * Ability to work on construction sites and adapt to challenging situations.\n * Work effectively with team members, ensuring clear communication and mutual support for timely project completion\n * Flexible with their working hours and be available to be ‘on call’\n * Must be willing to travel and on occasions work away from home\n * Health & Safety focused, ensuring strict adherence to guidelines at all times\n * Full driving licence (no more than 6 points).\nPreferred:\n * Holder of a construction Skills CSCS card\n * National Water Hygiene Card\n * Forklift truck operator certification\nWhat we can offer you:\nWe understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.\n * Competitive salary\n * Use of a Company Van for work purposes only\n * Enhanced overtime pay ( for additional hours and calls out)\n * Medicash Scheme – medical expenses scheme (access to 24hour online GP services, discounted gym memberships)\n * Pension scheme with contribution based on total earnings not just salary\n * 25 days holiday + 8 Bank Holidays\n * Increasing annual leave entitlement with long service\n * 3x your annual salary life insurance (DIS)\n * Support for development and training\n * Employee assistance programme (EAP) & access to Mental Health first aiders\n * Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)\n * Employee referral scheme\nThis role is not open to Agencies - Please no calls or emails - Thank you.\nEDI Statement\nWorkdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination.\nWe value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.\nAs part of your recruitment journey, we are happy to support requests for reasonable adjustments

3.5t Van Driver (Cat B)\n\n📍 Location: Coleshill, Birmingham\n\n🕒 Job Type: Ongoing Contract\n\n📅 Start Date - Wednesday 15th April\n\n📅 Shift Pattern\n\nNights: Monday to Sunday\nShifts per week: 5 shifts, can be anyday\nStart Times: 02:15am and 17:30pm\nShift Length: 8-11 hours💼 Position Overview\n\nWe are looking for experienced 3.5t Van Drivers to join our client's well-known retail operation in Birmingham.\n\n2 deliveries per shift\nNo heavy lifting involved\nFlexible work options: full-time, part-time, or weekends only📋 Key Responsibilities\n\nSafely complete local or distance deliveries.\nAssist with loading/unloading as required.\nDeliver goods with excellent customer service.\nAdhere to health & safety standards and driving regulations.💷 Pay Rates - 3.5t (B) Licence Required\n\nMonday to Friday - Days - 08:00 to 18:00 - £13.50 per hour\n\nMonday to Friday - Nights - 18:00 to 08:00 - £14.50 per hour\n\nDaily Overtime (After 9 hours) - £20.25 per hour\n\nWeekends and Bank Holidays - £20.25 per hour\n\n✨ Benefits\n\nWeekly pay (PAYE)\n28 days paid annual leave (pro-rata)\nPension contributions\nOnline payslips\nFlexible working patterns - long-term, short-term, ad hoc\nSupportive and friendly work environment✅ Requirements\n\nValid 3.5t (B) licence\nGood communication and teamwork skills\nPhysically capable of assisting with unloading if required\nReliable and punctual📨 How to Apply\n\nApply now with your CV or call us for more information.\n\nWe look forward to welcoming you on board\n\nThe Best Connection is acting as an Employment Business in relation to this vacancy

Start Your Career as a Trainee Field Service Engineer with Hotpoint \nAre you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! \nIf you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you.\n\nAbout the Role \nAs a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. \nWhat you'll be doing:\n\nDriving your own Hotpoint van to customer appointments\nDiagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines\nProviding top-notch customer service\nManaging your tools and spare parts stock\nPromoting our trusted Hotpoint products \nYour Training Journey \nWe'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training:\n\nWelcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info\nShadowing - Join an experienced engineer on the road to see the job in action\nPhase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough\nOn-the-Job Learning (6 - 9 months) - Build your skills with real customers\nPhase 2 Training (1 week) - Level up your knowledge learning another appliance\nWhat You'll Need \nWe're looking for people who are:\n\nPassionate about customer service\nInterested in electrics, mechanics, or hands-on problem-solving\nHold a full UK manual driving licence\nPhysically fit - able to move and lift appliances\nEligible to work in the UK\nNo previous field engineering experience is required - just a great attitude and a willingness to learn!\nWhat's In It for You?\n\nPay: £27,377 per year increasing to £28,352 after 6 months (daily rate equivalent via umbrella company)\nBonuses: Commission + overtime opportunities\nVehicle: Fully equipped company van + fuel card\nTime Off: 20 days holiday + bank holidays increasing to 25 days once permanent\nBenefits: Access to Perkbox (discounts, perks & treats)\nProgression: The chance to move into a permanent role within 12 months with even more rewards\nWhy Choose Hotpoint?\n\nLearn from the best with industry-leading training\nJoin a globally respected brand trusted by millions\nEnjoy a secure career path with opportunities to grow\nBe part of a team that values skill, effort, and dedication \nReady to Apply? \nThis is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do.\n\nHit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint

Automatic Door Engineer – West & East Midlands £38k | £70k+ with Overtime | Premium OT | Bonuses | 33 Days Holiday Company Van, Tools, Training, Healthcare, Life Cover With rising customer demand and a commitment to delivering industry‑leading service, we’re now looking to grow our engineering team that cover the East & West Midlands area. This is an opportunity to join a leading global entrance solutions provider known for high‑performance automatic doors, pedestrian systems and innovative access solutions used across retail, healthcare, transport and commercial environments. Role Overview You’ll support customers across the East & West Midlands area, carrying out service, maintenance and repairs on a wide range of automatic door systems. Your work will include • Servicing, repairing and fault‑finding on sliding, swing and revolving doors, • Electrical checks, sensor testing and control system diagnostics, • Completing BS EN 16005 safety checks and compliance documentation, • Attending breakdowns and delivering first‑time fixes where possible, • Supporting installations and commissioning when required, • Providing clear updates and a professional on‑site service Ideal Candidate We’re looking for an engineer who brings technical capability, reliability and a customer‑focused approach. You’ll need: • Experience with automatic doors, • Strong fault‑finding skills and basic electrical knowledge, • A full UK driving licence + relevant operating licences, • Confidence working independently across customer sites, • A positive attitude and commitment to high‑quality engineering Salary & Rewards • 40k, • On‑call premium: £200 per week (£2,400 per year), • Premium overtime (time and a half & double time), • Monthly bonuses (£200–£600), • 33 days holiday (25 + bank holidays), • 4‑week technical training programme + ongoing development, • Modern van, tools, tablet, mobile, uniform and fuel card, • Healthcare, life cover, enhanced family leave and mental health support Take the Next Step If you’re an experienced Automatic Door Engineer based in the East or West Midlands, we’d love to speak with you - Apply now or send your CV to start the conversation.

What we Do At TR, part of Trifast plc, we’re more than fasteners, we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress. We’re looking for a driven and dynamic Operations Manager to contribute to our continued success on a global scale. We are looking to recruit a Quality Manager to join our National Distribution Centre based in the West Midlands (WS2 8DQ). The role is 37.5 hours per week. The Role Reporting to the Global Head of Operational Quality. The Quality Manager will lead and direct the day-to-day operations of the Quality function working with internal stakeholders and customers, ensuring the highest standards of Quality, people development, customer service and operational excellence. The role is pivotal in delivering a safe working environment, a motivated and capable team, and efficient, customer-focused warehouse operations Key Tasks • To ensure the effective and efficient running of the Quality department within the site, working closely with representatives at customer sites., • Working proactively with the Regional Management team and Divisional Management team to set and achieve agreed targets and objectives., • To provide direction, purpose, and motivation for the Quality team, setting objectives for them to ensure set targets are met., • To ensure complete customer care by maintaining the highest standards of quality and this would be achieved by: understanding customer requirements, Site performance and agreeing with site operations actions required to improve overall service, • Working to National / International standards and customer requirements whilst maintaining company procedures set out in the IMS procedures and work instructions., • Ensuring company compliance to ISO 9001:2015, supporting ISO14001:2015 and any other standard, as required., • Promoting awareness of customer requirements., • Freedom to resolve matters pertaining to quality and maintain product conformity., • Ensuring that processes required for the IMS are maintained. (Internal Auditing), • To report to top management on site, the performance of the IMS and any need for improvement., • To ensure the effective use of procedures and work instructions on the IMS., • Responding to your manager on a regular basis, both verbally and by monthly report, to keep him abreast of your activities and findings through meetings and management review., • To report proactive visits, reactive visits, and incurred costs via the agreed report. Ensure operations for the site understand the requirements and are measured against agreed actions., • Ensure product training is given and recorded on the skills matrix (where applicable)., • Ensure that excellent employee relations are maintained both from a morale and legal standpoint, continually develop, motivate, appraise, and train team, liaising with HR on current UK employment laws., • Maintain BSI registration for the location, operating within the written processes and procedures laid down. Ensuring all audits required by BSI are satisfactorily completed against schedule., • Assist External Sales to ensure that new business is introduced in a professional and timely manner by using your quality and product knowledge., • Promote the Company image by implementing the Company strategy for Quality to existing and potential customers, ensuring any customer quality complaints are dealt with professionally and efficiently., • To constantly review your performance targets and support other team members to do the same. Setting high personal standards., • Respond within customer timelines to divisional customer issues utilising the customer issues log., • Complete the divisional quality monthly report., • Analyse the divisional figures, identify trends for divisional process and Quality concerns utilising the efficiency report., • Work with the divisional Management Teams to find and fix the root cause of problems., • Escalate trends in poor supplier performance to the Supplier Quality Manager and the UK Quality Manager., • Ensure rejected product is processed accurately including quarantine controls., • Support the Divisional Managers within the region with any customer quality issues., • Ensure resolution of designated customer concerns through containment, root cause, corrective and preventative actions utilising the Regional Management team where necessary., • Monitor and communicate quality costs incurred during the controlling of customer concerns to the Divisional Managers, Purchasing Managers and Sales Managers., • Ensure top ten customer efficiencies are monitored monthly for trends and action is taken when poor trends are identified., • Ensure the company Quality Strategy is implemented., • Ensure the company Quality Policy is followed. The Candidate The ideal candidate will have a minimum of 5 years experience in Quality Leadership, preferably within the fastenings industry, possess proven leadership skills and the ability to motivate and inspire others. A demonstrable experience in transforming culture, business performance and uplifting standards would be desirable. A desire to succeed is a must, along with a can-do attitude, working to deadlines in a fast paced environment and who can think on their feet. An ability to demonstrate flexibility in their approach and be able to prioritise and remain focused at all times. The candidate will have excellent communication skills, both verbal and written in order to be able to communicate and build good relationships with both internal and external stakeholders. Flexibility around working hours is also required to ensure the smooth functioning of the warehouse operation. The candidate must have a full driving licence. What we Offer • 25 days holiday + 8 bank holidays. The business does observe a Christmas shutdown period and a maximum of 4 days will be deducted from employees annual leave entitlement., • On-site parking, • Life insurance *4 basic salary, • Pension, • Employee Assistance Programme

BMS Service Engineer\n\nAlecto Recruitment is working on a superb opportunity within the BMS industry to work with one of the most established businesses in the industry. \n\nA leading employer who are known for superb investment into on-going training and development. \n\nAn employee owned business and an opportunity to join one of the largest, well organised BMS companies in the UK. \n\nSalary & Benefits:\n\n£40,000 - £55,000\n£5739 Car Allowance or Vehicle\nSales / Upgrade field commission - 3%\nSuperb company bonus\nPrivate Healthcare\nLife Insurance X4 Salary\n25 Days Holiday + Bank Holidays\nTrade point memberships \n\nThe Role: \n\nAs a BMS Engineer you will be responsible for undertaking preventative maintenance and diagnosis on building control systems\nCarry out small repairs and remedial works\nProvide routine inspections of BMS equipment\nRespond to customer service call outs\nComplete service and repairs to BMS Systems on sites. \n\nRequirements: \n\nWe are seeking an experienced Building management systems engineer (BMS)\nYou will be experienced in the service, maintenance, fault finding, repairs of Building management systems\nIdeally experienced working on Trend systems. Trend IQ Vision\nAny experience on systems such as: Tridium, Distech, Schneider would be an advantage\nElectrical skills / qualifications\nStrong understanding of HVAC Plant rooms and associated plant \n\nMy client is able to offer on-going further training and development. \n\nA superb opportunity to join a leading business and team. \n\nINDBMS

Are you a proactive sales professional with a passion for building relationships? Or perhaps you are looking for a rewarding career change into the engineering sector?\n\nWe are working with a market-leading engineering company that specialises in providing innovative facility solutions. They are looking for a motivated Sales Executive to join their supportive and successful team.\n\nBenefits:\n\n * Lucrative bonus scheme\n\n * 25 day holiday + bank holidays + purchase additional holiday\n\n * Fantastic career progression opportunities\n\n * Private medical\n\n * Life insurance\n\n * Enhanced pension\n\nWhat You Will Be Doing:\n\n * Identifying and connecting with potential new clients across various industries.\n\n * Developing new business opportunities with both new and existing customers.\n\n * Building and maintaining strong, trusted relationships with key decision-makers.\n\n * Understanding the specific needs of clients to offer effective engineering solutions.\n\n * Creating and implementing strategies to generate new leads.\n\n * Scheduling appointments for the field-based sales engineering team.\n\n * Working towards and achieving realistic revenue targets.\n\nWho They’re Looking For:\n\n * At least one year of experience in a B2B (business-to-business) sales role.\n\n * Experience within an engineering or technical environment would be an advantage but is not essential.\n\n * A genuine interest in learning about facility engineering solutions.\n\n * The ability to analyse market information and customer feedback to inform sales strategies.\n\n * A collaborative team player who is focused on providing excellent customer service.\n\n * Proficiency in using Microsoft Office Suite and LinkedIn Sales Navigator.\n\n * A valid UK driver's licence and access to a vehicle is desirable.\n\nPlease note that due to the nature of this role, candidates must be UK residents living within a commutable distance of Bradford. Our client is unable to offer visa sponsorship for this position.\n\nIf you’ve been looking for a fresh and rewarding career with a successful business in the engineering industry, apply today

Astute's Power team is partnering with a leading power protection solutions provider, known for its commitment to technical excellence and professional development, to recruit a Field Service Engineer to cover Central England.\n\nThis strategically important Field Service Engineer role comes with a competitive salary of up £45,000, overtime, company vehicle, private healthcare, pension, and excellent holiday entitlement.\n\nIf you're a Field Service Engineer looking to work for an organisation that puts integrity, customer satisfaction, and people at the forefront of everything it does, then submit your CV to apply today.\n\nResponsibilities and duties of the Senior UPS Field Service Engineer role\n\nReporting to the Technical Manager, you will:\n\nStart up, maintain, and carry out emergency repairs on Start up, maintain, and carry out emergency repairs on, Batteries, Power distribution equipment, and Site monitoring systems\nDiagnose and repair faults using clients' technical drawings when necessary\nProvide technical recommendations to clients and colleagues\nProduce and follow site-specific risk assessments and method statements.\nEnsure continuous communication with the service direction team\nAccurately complete all company and customer paperwork and administration.\nWork independently and manage your own schedule and workload \n\nProfessional qualifications\n\nWe are looking for someone with the following:\n\nPrevious field service experience in UPS, switchgear, IPS, SCADA, or related power/electrical sectors.\nQualified Electrician/Electrical Engineer (Level 3/4 or above - HNC, HND, NVQ preferred).\nStrong technical knowledge and problem-solving skills in electrical/electronic engineering.\nCompetence with electrical measuring equipment and tools.\nFull, clean UK driving licence. \n\nPersonal skills\n\nThe Field Service Engineer role would suit someone who is: \n\nHighly customer-focused, with strong communication skills.\nCommercially aware and able to recognise opportunities.\nWilling to travel and stay away from home (typically one week per month).\nHonest, reliable, and able to work with integrity.\nA strong team player who shares knowledge and supports colleagues.\n\nSalary and benefits of the Field Service Engineer role\n\nCompetitive base salary + overtime\nFully expensed hybrid company car or van\nPrivate pension scheme with generous company contribution.·\nPrivate healthcare scheme.\nDiscretionary bonus (linked to performance).\n23 days' holiday + bank holidays + Christmas shutdown\nFull training on the latest UPS technology.\nOn-call and working-away allowances.\nCompany laptop and mobile phone. \n\nINDPOW\n\nAstute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful

Customer Support & Relationship Management • Act as the main point of contact for assigned customers, • Build strong, long-term relationships and understand customer needs, • Ensure high levels of customer satisfaction and retention, • Drive recurring revenue growth by promoting and selling maintenance contracts and service agreements (renewals, upgrades, extensions)., • Proactively identify and convert warranty customers into paid maintenance contracts., • Proactively identify customers without contract and offer and sell them maintenance contracts., • Identify opportunities to upsell extended warranties, service upgrades, and additional coverage., • Develop and maintain a strong pipeline of contract and service opportunities, • Identify opportunities to sell consumables and spare parts, • Proactively contact customers ahead of contract expiration, • Cross-sell and upsell based on usage patterns and customer needs, • Monitor customer usage and engagement, • Anticipate needs and recommend preventive maintenance solutions, • Reduce churn by ensuring customers see ongoing value, • Maintain accurate records in CRM systems (e.g., Servicemax,Salesforce), • Track renewals, opportunities, and pipeline, • Report on KPIs such as renewal rate, upsell revenue, and customer satisfaction, • Experience in customer service, inside sales, or account management, • Strong commercial mindset with proven upselling or cross-selling ability, • Excellent communication and negotiation skills, • Customer-focused with problem-solving abilities, • Ability to manage multiple accounts and priorities, • Familiarity with CRM tools and sales tracking systems Education & Experience • Bachelor’s degree in Business, Marketing, or related field (preferred), • 2–4 years of experience in customer-facing roles with sales exposure, • Experience in technical products, equipment, or service contracts is a plus, • Relationship building, • Commercial awareness, • Proactivity and ownership, • Attention to detail, • Collaboration across teams, • Job Types: Full-time, Permanent, • Benefits:, • Company pension, • Free On-site parking, • Sick pay, • 25 Holidays + Bank Holidays, • Schedule:, • Monday to Friday, • Ability to commute/relocate:, • Birmingham office, • Experience: Customer care- 3 years (preferred), • Work Location: In person

Sales Coordinator \nBirmingham, West Midlands \n\nAbout Us \n\nWe are Cooksongold, a well-established global manufacturer of precious metal products that is part of HM Precious Metals, one of Europe’s largest refiners and processors of precious metals. We provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining. We are a pioneering force in the additive manufacturing industry, specialising in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors. \n\nBased in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business with 280 employees. We are highly rated by our customers – we were awarded a Feefo Platinum Trusted Service Award for 2026 as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers. \n\nThe Role \n\nWe are looking for an experienced Sales Coordinator to provide a professional and efficient service to all customers, via inbound telephone calls and email. \n\nKey Responsibilities: \n\n- To deal with inbound customer calls professionally, taking orders and assisting with queries \n- Providing email, live chat, social media and reviews support as and when required \n- Providing prompt, efficient and consistent information and communication in line with company procedures \n- Promoting sales and products by cross and upselling methods \n- Reporting potential sales leads to the manager for follow-up action \n- Attending update training sessions as and when required \n- Maintaining a full understanding of all product lines \n- Referring callers to the appropriate department as and when required \n- To resolve all consumer issues and complaints within company-defined timescales, including consistent follow-up and escalation where necessary\n\nAbout you \n\nTo succeed in this role, you'll need previous experience within a customer service role, being able to communicate clearly and with people at all levels. You must also be willing to do whatever it takes to get the job done, whilst being able to cope under pressure. \n\nBenefits \n\nYou will benefit from: \n\n- Up to 34 days’ paid leave per year (including bank holidays) \n- A generous Pension Scheme where employee contributions are matched by the company up to 8% \n- Employee Assistance Programme \n- Interest-free loans for travel to work costs \n- Life Assurance up to x4 salary \n- Discounts on company products \n\nOur Job Applicant Privacy Notice can be viewed on our website. \n\nThis vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Are you someone who thrives on detail, enjoys structure, and wants to play a key role in keeping a finance function running smoothly? \n\nThis growing professional services firm is looking for a proactive Cash & Banking Assistant to take ownership of daily banking activities and contribute to the integrity of financial reporting across the organisation. This is an excellent opportunity for someone with finance experience who wants to develop within a supportive, people‑focused environment where precision and continuous improvement are valued.\n \n As Cash & Banking Assistant, you'll be responsible for ensuring all incoming receipts are accurately recorded, reconciled and maintained. Working closely with the wider finance team, you'll help safeguard financial accuracy, support operational workflows and contribute to efficient daily cash management.\n Key Responsibilities Include: \nDownloading daily bank statements and accurately posting customer receipts into the accounting system. \nPreparing timely reconciliations between bank statements, the receipts cash book and the general ledger. \nInvestigating discrepancies, resolving unidentified items and escalating issues where appropriate. \nMonitoring daily bank balances to prevent overdraft fees and ensure funds are optimised. \nSupporting billing processes in line with internal procedures. \nAssisting with general finance duties and taking on ad hoc tasks to support team operations. Skills & Experience Required \nPrevious experience within a finance, cashier, cash & banking or accounts environment. \nStrong customer‑service mindset with the ability to collaborate effectively across teams. \nExcellent attention to detail with the ability to spot discrepancies quickly and accurately. \nHigh level of financial integrity and a conscientious approach to record‑keeping. \nConfident using Microsoft Windows‑based applications, including Excel. Benefits\n \nPermanent salary up to £27,500. \nA collaborative and inclusive culture where people are genuinely valued. \nClear opportunities for development and career progression. \nA workplace that encourages new ideas, continuous improvement and personal growth. \nFlexible working options to help you balance professional and personal commitments

Help Hub Advisor\n\nLocation: Birmingham area, B9 4AA\n\nSalary: £25,877.80\n\nExpiry Date: 17th April 2026\n\nThe role\n\nAre you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? An exciting opportunity has arisen for a full-time Help Hub Advisor to join our Birmingham team!\n\nThis is a hybrid role, with the expectation that you will be on-site full-time for the first month during training and induction.\n\nAs a Help Hub Advisor, you will be at the heart of our client support service, ensuring every interaction reflects the professionalism and care POhWER is known for. Your day-to-day responsibilities will include:\n\n· Handling high volumes of inbound calls with confidence, clarity, and empathy, often supporting vulnerable individuals who may be distressed or unsure of how to access support.\n\n· Managing contact from clients, professionals, and others enquiring about POhWER services, following guidance and processes while presenting a positive and professional image of our organisation.\n\n· Maintaining our database with exceptional attention to detail, ensuring accurate and up-to-date records.\n\n· Responding to enquiries through multiple channels—telephone, voicemail, email, letter, and website and directing clients to the right services.\n\n· Processing referrals and triaging them effectively to ensure clients receive timely and appropriate support.\n\n· Providing clear information and signposting to relevant agencies when needed.\n\n· Directing enquiries to appropriate team members and supporting smooth communication across the organisation.\n\n· Participating in meetings, training, and development activities to enhance your skills and contribute to team growth.\n\n· Handling nationwide enquiries, including complex cases or advocacy referrals, with professionalism and care.\n\nHours of Work:\n\nFull-time: 37 hours, Monday to Friday, 8am–4pm, 9am–5pm, or 10am–6pm according to the service rota\n\nLocation: Birmingham (Hybrid, on-site for first month)\n\nSalary: £25,877.80 per annum\n\nContract Type: Permanent\n\nHelp Hub Advisor Requirements:\n\nEssential:\n\n· Strong call-handling and research skills, ideally within a customer service or helpline role\n\n· Experience dealing with vulnerable individuals, demonstrating empathy, patience, and resilience\n\n· Proficient IT skills, including Microsoft Office and experience using CRM systems, with the ability to navigate multiple systems at once\n\n· Experience of accurate data entry to databases\n\n· Confident and clear verbal communication skills\n\n· Knowledge and understanding of safeguarding protocols\n\n· Understanding of the principles and application of data protection\n\nDesired:\n\nKnowledge of statutory and non-statutory advocacy, public sector, and third-sector services\n\nBenefits:\n\n· 25 days annual leave plus bank holidays (rising to 30 days after 5 years’ service), with the option to buy or sell up to 5 days leave, plus your birthday off as an additional holiday after 1 year service\n\n· Discretionary shutdown days at Christmas with up to 4 additional days leave\n\n· 1 Community Leave Day per year\n\n· Cash Wellbeing Healthcare Plan covering optical, dental, alternative therapy and more\n\n· Auto-enrolment pension plan\n\n· Death-in-service cover\n\n· Bike-to-work scheme\n\nMeet the Organisation: Who We Are and What We Do\n\nAt POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.\n\nThink you are the perfect fit for this Help Hub Advisor role? Don't wait! Apply now with your CV and cover letter.\n\nClosing Date: 9AM, Thursday 17th April 2026 (We reserve the right to close this vacancy early)\n\nInterview Date: TBC\n\nA DBS check and National Offender Management Service vetting will be conducted for this position.\n\nWe are proud to support our colleagues from the armed forces, signing the Armed Forces Covenant in August 2024.\n\nPOhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a Level 2 Disability Confident employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.\n\nPOhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, and LGBTQ+ individuals.\n\nTo help embed inclusion for all from day one, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements, and employee networks to support people from different backgrounds

Role: Operations Coordinator\n Location: Cradley Heath - fully site based\n Hours of work; 7.30am-4pm Monday to Friday\n Salary: £(phone number removed)\n \n My client are a fast growing, dynamic roofing specialist, who provide roofing solutions to residential and commercial customers throughout the Black Country and Birmingham.\n \n The Role:\n They are seeking an experienced and highly organised Operations Coordinator to join their core team. This is a varied, full-time position where no two days are the same. This role is crucial in ensuring that the administrative processes run smoothly and efficiently, coordinating project logistics.\n \n The ideal candidate will possess strong organisational skills, a keen eye for detail, and a proactive approach to problem-solving, contributing to the overall success of the organisation.\n \n Key Responsibilities: \n\nCoordinate and oversee daily office operations, ensuring all administrative activities run smoothly, efficiently, and to a high standard. \nMaintain organised workflows, proactively addressing and communicating any issues or delays to keep projects on track. \nDeliver exceptional customer service by managing enquiries from clients, suppliers, and staff through both telephone and written communication. \nArrange and schedule materials, skips, and scaffolding across multiple projects, ensuring timely delivery and resource availability. \nProvide regular updates to customers throughout each stage of their project, ensuring clarity and confidence in the process. \nCommunicate daily with the Operations Manager to support planning, decision‑making, and operational continuity. What We're Looking For:\n \n ✅ Proven experience in an administrative or operations management role is essential (construction/roofing experience is a big plus)\n ✅ Positive, enthusiastic, and self-motivated individual\n ✅ Confident communicator - excellent phone etiquette and communication skills, both written and verbal.\n ✅ Strong organisational skills with the ability to manage multiple tasks simultaneously while maintaining attention to detail.\n ✅ Ability to work independently as well as part of a team, demonstrating leadership qualities where needed.\n ✅ Able to handle pressure and the occasional tricky customer\n ✅ Willing to learn and grow with the business and be a key contributing team member\n \n Benefits:\n \n20 days holiday plus bank holidays \nStakeholder pension scheme \nQuarterly Team Events \nFree parking This is an exciting opportunity to join a fast growing company so if you wish to be considered, please email your cv to (url removed) or call me on (phone number removed)

Quality Manager Leading UK Manufacturing Business (SME) Salary: £50,000 + Benefits | On‑site | Full‑time West Midlands - easy commute from Birmingham | Sutton Coldfield | Walsall An established, long‑standing UK manufacturer — part of a respected international group — is seeking a proactive, people‑focused Quality Manager to join its leadership team. If you enjoy leading teams, driving high standards, and being a visible presence within an SME environment, this role offers a rare blend of autonomy, stability, and long‑term progression. Why Join? • A family‑feel, supportive culture with excellent retention., • Lead the quality function within a well‑run SME while benefiting from the backing of a larger group., • Real influence, decision‑making power, and visibility at leadership level., • A diverse customer base across rail, construction, electrical, off‑highway and defence sectors., • A business proud of its strong track record in quality and continuous improvement. Your Role As Quality Manager, you’ll lead an established team, including a Senior Quality Engineer and two Quality Inspectors. You will: • Provide day‑to‑day leadership, coaching and development., • Maintain and improve ISO 9001 and ISO 14001 systems., • Lead internal and external audits as the site’s main quality representative., • Drive quality KPIs, continuous improvement activity, and structured problem‑solving., • Oversee PPAP submissions, 8D investigations, and quality engineering tools., • Manage supplier quality and perform/lead supplier audits., • Utilise and optimise the ERP system (training provided)., • Support sustainability initiatives linked to quality KPIs. This role is fully on site — visibility and collaboration are essential. What You’ll Bring • Demonstrable leadership experience within a quality function., • Background in manufacturing, ideally within component production., • Strong exposure to PPAP, quality engineering tools, and problem‑solving techniques., • Experience with audits — internal, external and supplier‑side., • Comfortable using ERP systems (specific system training provided)., • A collaborative, confident approach and the ability to integrate into an established team. Benefits • Salary: £50,000, • Bupa healthcare (option to add family), • Death in service: 4x salary, • 25 days holiday + bank holidays 37.5 hours per week Mon–Thu: 8:00–4:30 Fri: 8:00–12:00 (Some flexibility available) Reporting To Managing Director | Member of the Leadership Team About 1492 Search In a nutshell – We discover great people! Created with the belief that the process is just as necessary as the opportunity, we decided there was a better recruitment method. Working solely in the manufacturing and engineering industry, we work on retained projects to provide accountability for every hire we make with you. We connect candidates and hiring managers, provide in-depth project management plans and advise through up to date market research. No two hires are the same, and that’s why each project is adapted to your needs. We aim to take the stress out of the hiring process and focus on the job at hand! We aim to reply to all applications, successful or not, within 10 working days of applying for the role. If you are not happy with the service, please feel free to give us a call or drop us an email. 1492 Ltd and its clients promote a policy of equal opportunities. Our policy is to treat job applicants and employees in the same way regardless of age, gender, marital status, sexual orientation, race, ethnic origin, religion, colour or disability.

POST – MOBILE HGV TECHNICIAN\n\nRESPONSIBLE TO – Workshop/Control Room – Manager & Directors\n\nJOB SUMMARY\n\nTo manage the repair and maintenance of vehicles, fixtures, and equipment on estates owned or rented by the business. To carry out on-site repairs and maintenance work on vehicles owned by various customers.\n\nBasic Hours – Monday to Friday (40 hours)\nOvertime – Paid at basic rate\nPay Schedule – £21.00 to £23.00 per hour\nCallouts – £40.00 per call plus hours worked\nHoliday – 21 days plus bank holidays\n\nDESCRIPTION\n\nThe business operates from several facilities across Cambridgeshire, Thrapston, Tamworth, and Crewe, primarily within the agricultural and haulage industries.\n\nThe Technician will work closely with the Workshop Manager and other team members to ensure all jobs are completed to a high standard and within required timeframes.\n\nMAJOR TASKS\n\n * \n\n On-site servicing and repairs to customer assets\n\n * \n\n Assisting with routine vehicle and trailer maintenance to meet VOSA standards\n\n * \n\n Diagnosing and rectifying all types of vehicle faults\n\n * \n\n Preparing vehicles and trailers for MOT inspections\n\n * \n\n Carrying out 6-weekly PMIs\n\n * \n\n Attending breakdowns on vehicles and trailers and completing temporary or permanent repairs as required\n\n * \n\n Preparing and decommissioning vehicles and trailers, including fitting and removing ancillary equipment, accessories, and livery\n\n * \n\n Ensuring upkeep of all plant, tools, property, and services required to fulfil tasks\n\n * \n\n Adhering to current health and safety legislation at all times and attending training or refresher courses when required\n\n * \n\n Taking verbal and written instructions\n\n * \n\n Cleaning down work areas\n\n * \n\n Working outdoors\n\n * \n\n Lifting items up to 20kg\n\n * \n\n Working at height\n\n * \n\n Minimising material wastage\n\n * \n\n Working at customer locations and/or the workshop when required\n\n * \n\n Liaising with the office regarding system updates and required maintenance costs/materials\n\n * \n\n Ensuring all documented repairs are submitted via the system (tablet) and closed daily\n\n * \n\n Maintaining clear communication to ensure customers and office staff are aligned with fleet operational status, utilisation, and VOR\n\n * \n\n Ensuring all PPE is worn prior to commencing work\n\n * \n\n Keeping the service van in a clean, safe, and roadworthy condition and reporting any defects immediately to the office\n\n * \n\n Maintaining a high standard of communication with customers and office staff\n\n * \n\n Ensuring the service van is used strictly for business purposes\n\n * \n\n Ensuring all company equipment is maintained and kept clean\n\nREQUIREMENTS\n\nA full UK driving license is required. The successful candidate will be expected to participate in relevant training, including Health & Safety, First Aid, and maintenance-related upskilling. The role requires the ability to multitask and prioritise a busy workload with a thorough and methodical approach.\n\nThis list of duties is not exhaustive but outlines the main areas of responsibility. There may be occasions where additional tasks within the individual’s capabilities are required, and duties may be varied from time to time

Sales Advisor\nBirmingham, West Midlands\n\nAbout Us\n\nCooksongold, craftsmanship, quality and trust sit at the heart of everything we do. For over 100 years, we have proudly delivered some of the finest jewellery materials, tools and products to the jewellery industry, building long-standing relationships with makers, designers and retailers who expect exceptional standards and a premium service. We are highly rated by our customers – we were awarded a Feefo Platinum Trusted Service Award for 2026 as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers.\n\nThis opportunity comes at a standout moment in Cooksongold’s continued growth and evolution, as we further elevate our Birmingham Showroom experience to reflect the quality of the brands, products and clients we serve. We have recently appointed a new Showroom Manager, whose 30+ years of specialist jewellery experience brings a distinctly luxury-focused perspective to the showroom. This career spans manufacturing, high-end retail and senior leadership, with her most recent role involving the successful opening of a prestigious multi-showroom environment for one of the world’s leading watch and jewellery retailers. This background adds an exceptional level of insight, standards and attention to detail to the Birmingham showroom.\n\nThe Role\n\nWe are looking for an experienced Sales Advisor to be responsible for ensuring customer satisfaction by offering a professional, friendly and quality service.\n\nKey Responsibilities:\n\n- To greet and serve customers in a timely manner from our welcome desk and counters\n- Daily administration and housekeeping tasks are completed efficiently\n- Treat all stock with the greatest of care and control\n- Offer advice and guidance on products from our range\n- Sales and products are promoted by cross-selling and upselling methods\n\nAbout you\n\nTo succeed in this role, you'll need previous experience within a Sales Advisor role or similar, being able to communicate clearly and with people at all levels. You must also be willing to do whatever it takes to get the job done, whilst being able to cope under pressure.\n\nBenefits\n\nYou will benefit from:\n\n- Up to 34 days’ paid leave per year (including bank holidays)\n- A generous Pension Scheme where employee contributions are matched by the company up to 8%\n- Employee Assistance Programme\n- Interest-free loans for travel to work costs\n- Life Assurance up to x4 salary\n- Discounts on company products\n\nOur Job Applicant Privacy Notice can be viewed on our website.\n\nThis vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Stairlift Engineer\n\nStairlift repair, Stairlift installation, Stairlift Industry\n\nBirmingham, West Midlands\nSalary & Earnings:\n\n * \n\n Basic salary: £40,000 - £45,000 p.a.\n\n * \n\n Additional earnings: overtime, travel time door-to-door, call-out earnings\n\n * \n\n OTE: c. £60,000 p.a.\n\nBenefits:\n\n * \n\n Pension plan\n\n * \n\n 33 days' holiday (including bank holidays)\n\n * \n\n Flexible working hours\n\n * \n\n Full training and development provided\n\n * \n\n Clear career progression with evidence of internal promotion\n\nMarmon Lift Recruitment is recruiting for one of the UK’s fastest-growing independent stairlift companies. With a rapidly expanding workforce and growing infrastructure, the company provides a stable environment and a continuous flow of work for engineers.\n\nCommutable from: Birmingham, Dudley, Wolverhampton, Walsall, Solihull, Telford, Kidderminster, Bromsgrove, Tamworth, Stafford, Cannock, Lichfield\n\nResponsibilities of a Stairlift Engineer:\n\n * \n\n Install straight and curved stairlifts in customer homes\n\n * \n\n Service and maintain stairlifts to manufacturer standards\n\n * \n\n Provide exceptional customer service and technical support\n\n * \n\n Maintain accurate service records and ensure compliance with safety procedures\n\n * \n\n Assist with scheduling, travel, and preparation of parts and equipment\n\nThe Ideal Stairlift Engineer Candidate:\n\n * \n\n Minimum 2 years’ experience working with stairlifts (essential)\n\n * \n\n Strong mechanical and electrical skills (essential)\n\n * \n\n Relevant electrical qualifications (essential)\n\n * \n\n CSCS and/or SSSTS certification (desirable)\n\n * \n\n Knowledge of major stairlift manufacturers (desirable)\n\nWhy Apply?\n\n * \n\n Competitive basic salary with regular overtime\n\n * \n\n Potential earnings of c. £60,000 p.a.\n\n * \n\n Private healthcare and pension\n\n * \n\n 33 days’ holiday, including bank holidays\n\n * \n\n Flexible working hours and a supportive team environment\n\n * \n\n Career development opportunities in a rapidly growing company\n\nApply to this Stairlift Engineer position:\n\n 1. \n\n For a confidential conversation, call (phone number removed) (Monday - Friday)\n\n 2. \n\n Ping us your CV by email\n\nMarmon Lift Recruitment is passionate about understanding what is truly important about your next move before entering an application or interview process. This commitment to you will ensure we represent your best interests at all times

Exciting Opportunity Alert! 🌟🌟🌟\n\nSales Administrator\n\nSalary: £26,000\n\nLocation: Birmingham City Centre\n\nHours: Monday to Thursday 8.30am-5pm Friday 8.30am-4pm\n\nCompany Benefits: 26 days annual leave plus bank holidays, Fantastic Company Pension Scheme Enrolment of 8%, Company performance-based bonus twice a year!!\n\nAre you a reliable, highly motivated, and enthusiastic individual who enjoys interacting with customers? Do you possess excellent sales and administration skills? Look no further, as we have the PERFECT role for you!\n\nOur client, a leading design and manufacturing company who have been established for over 30 YEARS are currently looking for a talented Sales Administrator to join their dynamic team and support the sales team in managing administrative tasks, coordinating sales activities and providing excellent customer service.\n\nWhat you'll be doing:\n\nEfficiently turn customer enquiries into orders and provide exceptional support to the existing sales team.\nHandle customer inquiries via email, telephone\nProvide quotations and product information to close sales\nFollow up on quotations and generate further business\nProcess sales enquiries and orders accurately and efficiently\nManage inbound and outbound calls to new and existing customers\nResolve customer complaints and issues to ensure satisfaction\nLiaise with internal departments to communicate order requirements\nAssist other departments with sales-related tasks\nMaintain good housekeeping of files and paperwork systems\nProvide feedback on potential quality improvement areasIs this you?\n\nAbility to multitask and work efficiently under your own initiative.\nGood listening skills and effective communicator\nProficient with Microsoft Office (Outlook, Word, Excel)\nStrong proficiency in mathematics and English\nExcellent organisational and time management skills\nAble to commit to an office-based role 5 days per weekWorking in a small friendly and well established team in the heart of Birmingham City Centre this is an amazing opportunity to join a thriving organisation and contribute to their continued success.\n\nIf you are ready to take your sales and administration skills to the next level, apply now or contact Sophie Pugh on (phone number removed) or (url removed)\n\nOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our well established client is currently looking to recruit an experienced Gas Service Engineer to join them on a full time, permanent basis\nYou are required to travel to and work at various locations within the UK, predominantly the West & East Midlands\n£50,000 - £55,000\nMonday – Friday 8:00am to 5:00pm (40 hours per week)\nThis post is subject to a satisfactory enhanced DBS and employment reference checks\nSummary of Duties:\n* Service and maintenance of gas appliances within both commercial and domestic properties.\n* Boiler fault finding experience within both commercial and domestic properties.\nRequirements:\n * Gas experience within the commercial sector e.g. Analysing, fault finding, service, repair and maintenance on gas/heating installations and appliances.\n * Working knowledge of test equipment including an electrical multi-meter\n * Flexible approach:\n* Due to customer demands, the ability to work additional hours over and above contracted hours if and when required, where overtime would be payable.\n * Be part of the emergency call out team on a rota basis\n * To promote a positive and professional attitude to all customers and staff.\n * Self- motivated and able to work under own initiative as well as within a team.\n * Willing to undertake further training/development within the post as required.\n * The ability to communicate effectively with tenants and other members of the public.\n * Full UK (Clean) Driving Licence\nQualifications Required:\n * ACS – CCN1, CENWAT, HTR1, CKR1, CDGA1, CIGA1, TPCP1, TPCP1A, CORT1, COMCAT\nBenefits\n * Review after probationary period.\n * Paid door to door less 30 minutes travel and 1 hour lunch per day.\n * Overtime at time and half.\n * OOH Call out rota – 1 in 6-8 weeks paid £100 standby, attended call out 1st hour £40 additional hrs @ time and half\n * 23 days annual leave entitlement plus bank holidays.\n * NEST pension scheme.\n * VITALITY company health scheme.\n * Company Vehicle (commercial) with Fuel Card & M6 Tag.\n * Company Phone.\n * Company expense card.\n * Power tools.\n * Company/corporate clothing, boots allowance and PPE

Multimodal Freight & Customs Operator\n\nBirmingham (B11)\n\nOur client is an independent freight forwarder specialist within road and ocean freight, customs brokerage, and bespoke logistics solutions.\n\nRole Overview\n\nFocus on control tower coordination of ocean FCL shipments (CZ–US), alongside international freight operations, UK customs clearance, ocean pricing, and wider multi modal support.\n\nKey Responsibilities:\n\nPrimary (CZ–US FCL Project):\n\n * Manage end-to-end (door-to-door) FCL shipments via overseas agents\n\n * Arrange vessel bookings and origin collections with Czech partners\n\n * Review shipping documentation (B/L, invoices, packing lists, clearance docs)\n\n * Provide shipment tracking, updates, and issue resolution\n\n * Handle job costing (supplier invoicing, customer billing, incidental costs)\n\n * Maintain KPI reporting for key accounts\n\n * Act as central contact between shippers, consignees, agents, and carriers\n\nSupporting:\n\n * Ocean freight pricing and procurement (spot rates)\n\n * Prepare UK import/export customs declarations (including CFSP / Inward Processing)\n\n * Ensure customs compliance\n\n * Produce Chamber of Commerce documents (COO, EUR1)\n\n * Support multimodal operations as needed\n\n * Maintain accurate data in TMS (Scope)\n\nCandidate Profile\n\nEssential:\n\n * Ocean export freight forwarding experience\n\n * End-to-end shipment management (A–Z)\n\n * Customs declaration experience (import/export)\n\n * Strong organisation, communication, and multitasking skills\n\n * Ability to work independently in a small team\n\n * Confident with IT systems\n\nDesirable:\n\n * Cross-trade shipment experience\n\n * CFSP / Inward Processing knowledge\n\n * US export experience\n\nSystems (advantageous):\nCNS, Destin8, e-Customs (Descartes) Scope (Riege)\n\nSalary & Benefits\n\n * £30,000 – £35,000 (DOE)\n\n * 24 days holiday + bank holidays + birthday leave (rising to 31 days with service)\n\n * Hybrid working (2 days/week from home post-probation – Mon & Wed)\n\n * Quarterly bonus (performance-based)\n\n * Training and development opportunities\n\n * Salary sacrifice car scheme (subject to tenure)

Leading independent Corporate Travel Company, who provide first class booking tools with traditional business travel are keen to add to their growing team! They are seeking a Galileo whizz that can book, ticket, re-issue and amend. Join a business travel company that value staff engagement and offer great benefits (detailed below). The successful candidate will be an experienced Business Travel Consultant, who thrives in a complex fast paced environment and be able to take full ownership of the end-to-end customer journey. Working 37.5 hours between (Apply online only) and salary of £34k pa! This is a full remote position and could be your perfect home-based corporate travel opportunity!\n\nJOB DESCRIPTION:\n\nArranging all travel from flights, to car hire to hotels and other ancillaries\nTo assist all clients with travel bookings, amendments and cancellations and to process this in an efficient and competent manner.\nProvide an excellent service via communications with customers and accuracy of bookings\nEnsure all service level agreements are met and actively maintain the Galileo GDS queues.\nCommunicate with customers, whether this is by telephone, email or in person, in a professional and friendly manner.\nDealing with phone calls and email requests/queries from existing and potential clients.\nProviding clients with suitable travel options and suggestions of the best way to meet their requirements.\nBe involved in the ticketing processes for all travel; checking interline/ticketing agreements and the BSP website.\nProactively maintaining relationships with clients at all times.\nHelping with any problems clients may have and provide the appropriate customer service throughout the entire process unsupervised.\nTo carry out all reissues and revalidations unsupervised. Provide assistance to other team members and quality check their work if required \n\nEXPERIENCE REQUIRED:\n\nGalileo ONLY travel booking systems experts\nPrevious experience as a Business Travel Consultant along with being proficient in airfares and ticketing and re issues\nWilling to work weekends (1 in 5) and bank holidays\nConfident in interacting with clients and suppliers on the telephone. \n\nPACKAGE:\n\nWorking hours: 37.5 over 5 days between - (Apply online only) and a 1-in-5 week weekend rotation.\nHOMEWORKING\nSalary £34,000 \n\nBENEFITS\n\nGenerous vacation days so you can rest and recharge\nHealth perks such as discounts in health insurance or gym allowance.\nFlexibility to increase your pension plan\nUnforgettable events, including travel to one of our hubs\nA mental health support tool for your well-being\nExponential growth opportunities\n16 paid hours per year to volunteer for a cause of your choice. \n\nINTERESTED?\n\nFollow the instructions to apply, attaching your CV. This vacancy is being managed by / (phone number removed). Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants

Lettings Administrator – Birmingham - £28,000 - £30,000 + 10% Discretionary Bonus My client, a market leading and rapidly growing operator of Build to Rent homes are looking for driven Lettings Administrator to join their centralised admin team based in Birmingham. You’ll support leasing teams across the UK in creating a best-in-class customer experience, driving innovation and elevating the resident experience. Responsibilities: • Tenancy progression for any pending move ins - including referencing checks, serving of documents, issuing contracts, right to rent checks, direct debit set ups and collecting initial rent payments., • Rent increase administration across all assets, serving S13 notices and system management., • Super user of sales and PM systems (training will be provided)., • Legislation advisory support for on-site leasing teams – key contact within the business for all teams (training will be provided)., • Auditing as required, to ensure leasing compliance., • Data analysis, • Supporting the implementation of leasing strategies., • Contributing to new property onboarding during mobilisations, including data uploads., • Any other duties as required. Requirements: • Strong attention to detail and organisation., • Experience with MRI/Hubspot an advantage., • Friendly, professional, and solutions focused., • Passion for excellent customer service., • Calm under pressure, with high standards of integrity., • Excellent communication - both written and verbal., • Proficient in Microsoft Office – especially Excel, • Able to handle a busy workload and meet deadlines., • Confident, proactive, and able to work independently Benefits: • 25 days annual leave + bank holidays, • Workplace pension, • Employee benefits platform with discounts, • Wellness support (mental health services, digital GP access), • Regular team socials Working Hours: Monday to Friday 9:00am – 5:30pm 1 in every 3 Saturdays with the Friday off in lieu For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment. 02037259835

Fire & Security Service Engineer - Birmingham (Field‑Based)\n\nBase Salary: £30,000-£40,000\n OTE: Significantly Higher\n\nA national technical services provider is seeking an experienced Fire & Security Service Engineer to support customers across Birmingham and the wider West Midlands. This field‑based role offers strong earning potential, ongoing training, and the chance to work with a wide variety of commercial and public‑sector clients.\n\nRole Overview\n\nYou will deliver maintenance, compliance testing, fault‑finding and reactive support across a range of fire and electronic security systems. The role is ideal for a multi‑skilled engineer with strong diagnostic ability and a customer‑focused attitude.\n\nKey Responsibilities\n\nPlanned preventative maintenance of fire alarm systems to UK standards\nServicing and testing of emergency lighting\nDiagnosis and maintenance of intruder alarm systems\nServicing, testing and optimisation of CCTV systems\nSupport across access control and related equipment\nAccurate completion of digital service reports\nParticipation in a structured callout rota with enhanced earnings\nEnsuring safe working practices on all sitesWhat You'll Need\n\nExperience working on at least three of: fire, emergency lighting, intruder, CCTV, access control\nStrong fault‑finding skills\nKnowledge of UK fire & security standards\nFull UK driving licence\nElectrical experienceDesirable: FIA training, ECS/CSCS, IPAF/PASMA.\n\nBenefits\n\n£30-40k base salary, with much higher OTE\nCompany van, fuel card, tools, PPE, tech equipment\n25 days holiday + bank holidays\nPension & life assurance\nOngoing progression and manufacturer‑led training

Senior Sales Advisor\nBirmingham, West Midlands\nAbout Us\nCooksongold: craftsmanship, quality and trust sit at the heart of everything we do. For over 100 years, we have proudly delivered some of the finest jewellery materials, tools and products to the jewellery industry, building long-standing relationships with makers, designers and retailers who expect exceptional standards and a premium service. We are highly rated by our customers – we were awarded a Feefo Platinum Trusted Service Award for 2026 as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers.\nThis opportunity comes at a standout moment in Cooksongold’s continued growth and evolution, as we further elevate our Birmingham Showroom experience to reflect the quality of the brands, products and clients we serve.\nWe have recently appointed a new Showroom Manager, whose 30+ years of specialist jewellery experience brings a distinctly luxury-focused perspective to the showroom. Joanne’s career spans manufacturing, high-end retail and senior leadership, with her most recent role involving the successful opening of a prestigious multi-showroom environment for one of the world’s leading watch and jewellery retailers. This background adds an exceptional level of insight, standards and attention to detail to the Birmingham showroom.\nThe Role\nAs a Senior Sales Advisor, you will play a key role in supporting this elevated vision. Working closely with the Showroom Manager, you will deliver a refined, consultative and professional client journey, lead by example on the showroom floor and ensure every interaction reflects the heritage, luxury and expertise that define the Cooksongold brand.\nKey Responsibilities:\n- All clients are greeted and served in a professional manner from our welcome desk.\n- All products must be accompanied by the appropriate signed paperwork.\n- Any issues raised by the customer to be discussed and resolved to the satisfaction of both parties.\n- Deliver an exceptional client experience.\n- Maintain a strong communication link to the Showroom Manager to review all aspects of store trading.\n- Strict compliance with cash control measures.\n- Overview all daily Stock takes and ensure procedures are undertaken.\n- Oversee the running of the rota set by the Showroom Manager on our welcome desk, ensuring it’s running efficiently.\n- Actively being Pro-Active on sales on a day-to-day basis and making sure all KPIs are met.\n- Ensure a comprehensive knowledge of all policies / procedures relevant to our Birmingham Store.\n- Product knowledge is constantly reviewed to enable professional customer service.\nAbout you\nTo succeed in this role, you'll need previous experience within a customer service role or similar, being able to communicate clearly and with people at all levels. You must also be willing to do whatever it takes to get the job done, whilst being able to cope under pressure.\nBenefits\nYou will benefit from:\n- Up to 34 days’ paid leave per year (including bank holidays)\n- A generous Pension Scheme where employee contributions are matched by the company up to 8%\n- Employee Assistance Programme\n- Interest-free loans for travel to work costs\n- Life Assurance up to x4 salary\n- Discounts on company products\nOur Job Applicant Privacy Notice can be viewed on our website.\nThis vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Chemical Lab Team Leader\nBirmingham, West Midlands\n\nAbout Us\n\nWe are Cooksongold, a well-established global manufacturer of precious metal products that is part of HM Precious Metals, one of Europe’s largest refiners and processors of precious metals. We provide a range of services such as bespoke manufacturing, stampings, and precious metal scrap refining. We are a pioneering force in the additive manufacturing industry, specialising in precious metal 3D printing for the jewellery, aerospace, medical and automotive sectors.\n\nBased in the heart of the Birmingham Jewellery Quarter, we are a friendly, well-established and growing business with 280 employees. We are highly rated by our customers – we were awarded a Feefo Platinum Trusted Service Award for 2026 as a result of our excellent customer feedback ratings. We pride ourselves on our commitment to quality, creativity and customer satisfaction and delivering innovative and personalised products that meet the unique needs of our customers.\n\nThe Role\n\nWe are looking for an experienced Chemical Lab Team Leader to provide a technical knowledge-based service supporting operations, sales and remote sites with accurate, up-to-date data and information. To identify opportunities for improvement through new technologies and management of the chemistry lab.\n\nKey Responsibilities:\n\n- Analyse samples submitted by company departments and customers and report the results within the agreed timescales\n- Lead, develop and motivate the lab team\n- Ensure health and safety procedures are followed to guarantee a safe working environment\n- Keep up to date with progress and developments within the field to help maintain Cooksongold’s technical expertise\n\nAbout You\n\nTo succeed in this role, you'll need previous experience within a chemical lab role or similar and be able to communicate clearly with people at all levels. You must also be willing to do whatever it takes to get the job done, whilst being able to cope under pressure.\n\nBenefits\n\nYou will benefit from:\n\n- Up to 34 days’ paid leave per year (including bank holidays)\n- A generous Pension Scheme where employee contributions are matched by the company up to 8%\n- Employee Assistance Programme\n- Interest-free loans for travel to work costs\n- Life Assurance up to x4 salary\n- Discounts on company products\n\nOur Job Applicant Privacy Notice can be viewed on our website.\n\nThis vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Commercial Refrigeration Engineer – Birmingham – 40 - 50K\n\nLocation: Mobile – Ideal Engineer being based in Birmingham / West Midlands.\n\nSalary: £40,000 – £50,000 (DOE)\n\nContract Type: Full-time, Permanent\n\nOur client is a rapidly growing FM provider offering a full range of services and have a new opportunity for an Commercial Refrigeration engineer to join their maintenance and reactive division.\n\nThe Role\n\nThis is an excellent opportunity for a qualified Air Conditioning & Refrigeration Engineer to take on a mobile role covering a well-organised London patch. You’ll be carrying out planned and reactive maintenance, fault finding, and minor installations on a fridge systems across retail, hospitality, and light commercial environments.\n\nKey Responsibilities\n\nService, repair, and maintain a variety of air conditioning & Refrigeration systems (70% Commercial Refrigeration works including walk-in chillers/freezers, display cabinets, under-counter units and 30% AC split systems, VRV/VRF, multi-split, AHU's)\nFault-finding and diagnostics\nOccasional minor installation works\nEnsure all work is completed in line with relevant health & safety and compliance standards\nKeep accurate records using PDA and company systems\nDeliver a high standard of customer service and represent the company professionally on-site\nParticipate in the 1-in-4 call-out rota\nWhat We’re Looking For\n\nProven experience in commercial Commercial Refrigeration maintenance and repair\nValid F-Gas qualification – essential\nRelevant AC qualifications and manufacturer training – advantageous\nStrong diagnostic skills and the ability to work independently\nFull UK Driving Licence\nSalary & Package\n\n£40,000 – £50,000 basic (depending on experience and skill level)\nTravel time paid on any travel over 1 hour at 1.5 O/T rate\nFlexible early finish – paid full day if the job is done early and cleared with the office\nAbundance of Regular overtime opportunities paid at enhanced rates\nCompany van & fuel card\nSpecialist tools, PPE, uniform, smartphone & PDA\n21 days holiday + bank holidays\nCompany pension scheme\n1 in 4 call out – 3 hours minimum, D2D travel pay & bonuses for first time fix\nIf you feel you would be well suited for the role or would like to find out more, please send your up to date CV

Photocopier Field Service Engineer\n Location: Birmingham / West Midlands \n \n Looking to make your mark with a top‑tier technology and document solutions provider? This is an excellent opportunity to join a respected organisation supporting premium clients across the North West. Your expertise as a Field Service Engineer will directly influence service quality, customer satisfaction, and overall client experience.\n \n About the Role\n \n You'll deliver professional, efficient technical support across a range of MFDs and photocopiers, ensuring timely fault resolution and high‑quality maintenance. Working both independently and as part of a wider engineering team, you'll contribute to a strong service culture built on collaboration, knowledge‑sharing, and customer focus.\n\nKey Responsibilities\n \nDeliver technical support within agreed SLA timeframes \nDiagnose and resolve faults efficiently and accurately \nPerform routine maintenance, updates, and modifications \nAssist with equipment installations and configuration \nUnderstand and adhere to SLAs for assigned accounts \nCarry out basic fault finding across managed print solutions \nProvide cover for colleagues during absence or peak periods \nLog service calls accurately and promptly \nReport recurring faults to support proactive resolution \nShare technical knowledge with team members \nBuild and maintain strong relationships with key accounts \nManage boot stock and site stock levels effectively \nAttend manufacturer training to maintain technical proficiency \n Ideal Candidate Profile\n \nProven experience in field‑based technical support within the MFD/photocopier/print sector \nStrong logical fault‑finding and problem‑solving skills \nExcellent communication and customer‑facing ability \nConfident working independently while contributing to a high‑performing team \n Package\n \nSalary up to £31,000 \n25 days holiday + bank holidays \nCompany Car & Fuel Card \nAbility to buy or sell up to 5 days' holiday per year \nVolunteer Day \nLife Assurance (4× base salary) \nPension Scheme \nCompany sick pay \nEmployee Assistance Programme \nCoaching and Mentoring opportunities \nCycle2Work Scheme \nEyeCare support - discounts on glasses and sight tests \nFlu Jab provision \nEligibility for Costco Membership \n 📩 How to Apply\n \n Please click the apply link below to submit your CV for consideration.\n \n #ENG1\n \n If you are currently seeking a print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. Pure Talent Group are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of roles in this sector

Assessing Social Worker\n\nWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.\n\nJob Title: Assessing Social Worker\n\nLocation: Regionally based across the Midlands area\n\nContract: Permanent\n\nHours: Full Time\n\nSalary: £43,000 - £45,000 dependent on experience (+ £3,000 car allowance)\n\nOur Core Benefits include: Up to 40 days annual leave (including 26 days holiday, Bank Holidays, One Moment in Time day and opportunity to buy 5 extra days), Minimum 9% Contributory Pension, Life Assurance, ‘The Hub’ discount marketplace, EAP, Occupational Health, Enhanced Sick pay, Enhanced Family Friendly leave, Expenses and Mileage, Tech Scheme.\n\nAbout National Fostering Group\n\nIts official, we have been rated as a Great Place to Work 2025!\n\n83% of employees at National Fostering Group say it is a great place to work, compared to 54% of employees at a typical UK based company!\n\nWith over 20 years experience, National Fostering Group is the largest independent children's fostering group in the UK with a community of over 2,500 foster carers.\n\nAs a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either ‘Outstanding’ or ‘Good’ which we are extremely proud of.\n\nWe also offer a 4 day working week - this means 80% of the hours for 100% pay! This will be given following a successful 6 month probationary period and is a performance based benefit.\n\nAbout the Role\n\nWe are looking for Assessing Social Workers to join our team. In this role you will be the first point of contact for prospective foster carers, guiding and supporting them through the whole assessment process with the highest level of customer service. You will be responsible for conducting well evidenced assessments which elicit comprehensive reports within established timelines, ensuring accuracy and high-quality standards.\n\nEffective communication with colleagues and building relationships with the fostering agencies in your region will be crucial to this role. You will participate in recruitment and retention meetings, contribute to best practice development and help facilitate workshops to share knowledge and enhance practice standards.\n\nThis role will involve a lot of travel to applicants’ homes and fostering agencies to gather information, facts and evidence to prepare comprehensive assessment reports. You will also prepare prospective foster carers for panel presentations, reassuring them and managing their concerns throughout the process.\n\nA full list of responsibilities can be found in the Job Description attached.\n\nAbout You\n\nThe Assessing Social Worker will be a dedicated and experienced Social Worker with a degree in Social Work and relevant registration. The ideal candidate will have proven experience working with foster carers, children and families, and expertise in family placement, child care and permanency.\n\nYou will be experienced and proficient in completing fostering assessments, informed risk evaluations and presenting fostering assessments to panels. You will need strong interpersonal skills, the ability to handle sensitive situations with empathy and excellent report-writing capabilities.\n\nThe candidate must be knowledgeable about child development, attachment theory and fostering regulations. A commitment to equal opportunities, personal learning and development, along with the ability to travel flexibly across the region is required.\n\nA full list of criteria can be found in the Person Specification attached.\n\nWe are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.\n\nWe are an Equal Opportunities employer.\n\nJob ID: (phone number removed)

Mobile Service TechnicianLocation: Stafford to Manchester (covering the North West, North Wales & Birmingham)\nSalary: £35,000 - £40,000 + Bonus Scheme\nWorking Pattern: Monday to Friday (Business hours: 8:00am - 5:00pm)\n\nReady to take your technical skills on the road?Imagine a role where no two days are the same—where you're trusted to work independently, solve real problems, and make a genuine impact for customers across the region. Join a fast-growing, forward-thinking business that truly values its people, invests in development, and rewards success.\n\nAs a Mobile Service Technician, you'll be the face of the business in the field—delivering expert service, building strong customer relationships, and ensuring equipment performs at its very best.\n\nKey Responsibilities\n Carry out servicing and proactive maintenance to ensure optimal machine performance \n Diagnose and resolve technical issues quickly, minimising customer downtime \n Respond to breakdowns, including managing equipment swap-outs where required \n Conduct regular customer visits, monitoring stock levels and usage \n Deliver new equipment training and refresher sessions to customers \n Maintain accurate service records, reports, and logs \n Provide feedback on recurring issues and customer insights to support continuous improvement \n Ensure compliance with company systems, processes, and QHSES standards Requirements\n\nMinimum of 2 years' experience in a similar field-based or technical role \n Strong problem-solving skills with the ability to work independently \n A proactive, detail-oriented approach with high standards of quality \n Excellent communication and customer-facing skills \n Ability to stay calm under pressure and manage competing priorities \n Strong sense of accountability, integrity, and professionalism \n An analytical mindset with good attention to data and reporting \n Interest in the healthcare sector (desirable, but not essential) Benefits\n\nCompetitive salary of £35,000 - £40,000 \n Bonus scheme \n Company work van provided \n 25 days holiday + 8 bank holidays \n Monday to Friday working—no weekends \n The opportunity to join a supportive, close-knit team \n A role within a rapidly growing company with exciting future prospects \n Autonomy in your role, with the backing of an experienced leadership teamIND25

Multi Trade Operative\n\nWe’re looking for a skilled Multi Trade Operative to deliver high-quality repairs and maintenance across Planned Works, Voids, and Responsive Maintenance.\n\nWorking in both occupied and void properties, you’ll aim for first-time fixes while providing excellent customer service and maintaining high safety standards.\n\nKey Responsibilities\n\n * Carry out multi-trade repairs (carpentry, plumbing, plastering, painting, tiling, basic brickwork)\n\n * Support void refurbishments and planned works programmes\n\n * Attend responsive maintenance jobs and diagnose faults efficiently\n\n * Complete job records using PDA/mobile systems\n\n * Communicate professionally with residents and colleagues\n\n * Follow Health & Safety procedures and conduct risk assessments\n\n * Work flexibly and support apprentices where required\n\nAbout You\n\n * Experience in multi-trade repairs within social housing or maintenance\n\n * Qualified in at least 1 core trades\n\n * Strong understanding of Health & Safety\n\n * Good customer service and communication skills\n\n * Full UK driving licence\n\n * Relevant qualifications (NVQ Level 2/3 or equivalent)\n\n * Able to meet security clearance requirements (SC/BPSS)\n\nWhat We Offer\n\n * £36,000 Basic Salary\n\n * 23 days holiday + bank holidays\n\n * Company vehicle & fuel card\n\n * PDA, uniform & employee perks\n\n * Long service rewards + 1 paid volunteer day

Assistant Building Manager\n\nPremium Residential Living - Birmingham\n\nUp to £32,000 + Excellent Benefits & Career Progression\n\nAbout the Role & the Building\n\nWe're exclusively recruiting an Assistant Building Manager for a brand-new, high-profile residential development in the heart of Birmingham city centre. This waterfront development forms part of a wider premium residential portfolio and represents the next generation of modern urban living.\n\nDesigned around resident experience, lifestyle and community, the building combines contemporary homes with exceptional shared amenities and a strong service-led culture.\n\nThis is a fantastic opportunity to join a well-respected global property group. You'll be given structure, training and progression opportunities to build a long-term career within premium residential living.\n\nWhat You'll Be Responsible For:\n\nSupport the day-to-day operation of the building alongside the Building Manager\nDeliver exceptional customer service to residents and guests\nAct as lead on-site contact in the Building Manager's absence\nSupport recruitment, training and development of on-site teams\nManage compliance documentation, reporting and internal audits\nPrepare, raise and track purchase orders\nSupport HR processes including investigations, reviews and escalation procedures\nCoordinate rotas, shift cover, payroll preparation and leave requests\nOversee building inspections, housekeeping coordination and maintenance logging\nSupport front desk operations, resident move-ins and move-outs \n\nWhat We're Looking For:\n\nProven experience in premium customer service environments\nStrong organisational and leadership capability\nExcellent communication and interpersonal skills\nCalm, structured and confident under pressure\nTechnologically confident with operational systems\nStrong attention to detail and process management\nAdaptable, resilient and proactive mindset\nExperience supporting teams and operations\nAdministrative confidence (Excel experience beneficial)\nA genuine passion for service-led residential living \n\nIdeal candidates may come from sectors such as:\n\nBuild-to-Rent (BTR) / Residential Property Management\nHospitality, Hotels or Luxury Service Environments\nStudent Accommodation (PBSA)\nSenior Concierge / Front-of-House Leadership\nFacilities or Premium Customer Experience Operations \n\nWhat You'll Get In Return:\n\nCompetitive basic salary up to £32,000\n28 days holiday including Bank Holidays (pro-rated)\nYour birthday off each year\nCompany pension scheme\nEmployee discount platform\nRecognition programmes and team events\n24/7 Employee Assistance Programme\nStructured development, training and progression pathways \n\nThis role also includes a comprehensive onboarding programme, hands-on involvement in pre-mobilisation activities, and tailored training to support your progression into senior operational roles.\n\nWe've supported many professionals within this group who have progressed into Building Manager, Operations Manager and senior leadership positions, making this a genuine long-term career opportunity

Ashberry Recruitment represent hundreds of experienced Residential Support Workers across the North & Midlands for casual, ad-hoc and temporary work with our specialist social care clients. Presently we are keen to identify new staff to supplement our current team of amazing support workers and are particularly interested in candidates who wish to work on this basis, with young people residing in the care system across the Birmingham area. We are looking for candidates with experience of working within a children’s home and/or leaving care environment. An NVQL3 Residential Child Care qualification would be advantageous but isn’t essential. Our bank workers are dependable, reliable and committed. We need workers who can be available at short notice, across 7 days to include weekends, days, evenings, nights & sleeps. Ideally with their own transport, and business insurance is desirable. Ashberry offer very competitive rates of pay, complying with Agency Worker Regulations and an incomparable customer service. Candidates are kept busy, looked after and paid in a timely manner. Immediate work is available on successful completion of pre-employment checks so please get in touch ASAP if you’re interested. We can’t wait to hear from you

Be all you can be with Hamberley\n\nAt Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Kitchen Assistant to help us achieve our goals.\n\nAs our kitchen assistant, you will play a vital role in supporting the day-to-day operations of our care homes kitchen.\n\nJoining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.\n\nWe offer our colleagues\nA competitive salary and benefits package\n28 days holiday inclusive of Bank Holidays (Pro-rata)\nQuality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.\nWorkplace pension for your future security\nA true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do\nExcellent training and career development opportunities\nEmployee Assistance Programme, occupational health and wellbeing support services\nEveryday saving perks - Access to a wide range of retail discounts and savings\nFree on-site parking\nRewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing\nSupporting the Chefs in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents\nPlan, prepare, and serve balanced meals that meet dietary requirements\nTo ensure all food prepared meets Food Hygiene Standards and ensure that safe methods of work are always used\nManage all stocks and stores ensuring all food is correctly marked and stock rotation systems are in place\nTo maintain accurate records to satisfy food hygiene requirement such as fridge temperature checksCould you be part of our team?\n\nAbout You:\nProven experience working in a similar catering role, ideally in a care or similar environment.\nCommitted to customer care and first-class service provision\nKnowledge of Health and Safety COSHH regulations\nEmpathy and a desire to make a difference to the lives of our residents\nAbility to multi-task, work under pressure and on own initiative in a fast-paced environment\nTo share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differentlyIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.\n\nDue to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible.\n\nAbout Cofton Park Manor\n\nCofton Park Manor is a luxurious care home in Birmingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.\n\nHamberley People\n\nWe respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it

Be all you can be with Hamberley\n\nAt Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals.\n\nJoining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.\n\nOur Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.\n\nWe offer our colleagues\nA competitive salary and benefits package\n28 days holiday inclusive of Bank Holidays (Pro-rated)\nQuality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.\nWorkplace pension for your future security\nA true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do\nExcellent training and career development opportunities\nEmployee Assistance Programme, occupational health and wellbeing support services\nEveryday saving perks - Access to a wide range of retail discounts and savings\nFree on-site parking\nRewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing\nTo ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.\nEnsuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms.\nHandling laundry and linen care with attention to residents' personal belongings.\nInteracting with residents, offering assistance when needed to help them feel at ease.\nMaintaining housekeeping supplies, reporting any shortages to the manager.\nWorking closely with caregivers and other staff to support the overall care plan and home operations.Could you be part of our team?\n\nAbout You:\nPrevious domestic experience in a similar care home setting\nFlexible and reliable attitude\nCommitted to customer care and first-class service provision\nBasic knowledge of Health and Safety COSHH regulations\nEmpathy and a desire to make a difference to the lives of our residents\nAbility to multi-task, work under pressure and on own initiative in a fast-paced environmentIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.\n\nDue to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible.\n\nAbout Cofton Park Manor\n\nCofton Park Manor is a luxurious care home in Birmingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.\n\nHamberley People\n\nWe respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.\n\nBe part of something special. Be part of Hamberley

MB891: Roadside Mechanic or Mobile MechanicLocation: Birmingham and surrounding areaSalary: £40,000 + Overtime and bonuses ( £50,000 - £60,000 OTE)Working Hours: Work pattern of 40-hours weekly, Monday to Friday with Saturday and Sunday rotas (various shifts to suit)Additional Company Benefits: Colleague Share Scheme – a unique opportunity to become a co-owner of our business and share in the future success of the business, Holiday allowance of 23 days plus bank holidays (rising to 25 with service), No additional travel time - Start and finish on your driveway (so you're paid door to door), Option to join Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings, 2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover, Family leave support including paid time off, flexibility and resources to help balance work and family commitments, Confidential personal support service, available 24 hours per day every day of the year for both you and any family members aged 16+ in your household, Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options, FREE Ultimate Complete Breakdown Service from Day One, Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much moreOverview:First Military Recruitment is proudly working in partnership with a fantastic national business who are looking to recruit multiple Roadside and Mobile Mechanics on a permanent basis due to growth based all across the country.As a Roadside Mechanic, you'll handle diverse breakdowns and technical issues, making technical expertise essential. With a base pay of £40,000, your earning potential is unlimited, with average earnings between £50,000 to £60,000.As a Mobile Mechanic in the Service, Maintenance and Repair division, you’ll bring expert vehicle maintenance and diagnostic skills directly to customers, wherever they are. From driveways to office car parks, you’ll deliver first-class service without the constraints of a traditional garage.You'll be equipped for success from day one - with your own van, fuel card, full uniform, essential tools, and diagnostic kit all provided.You will benefit from a comprehensive induction, access to the latest vehicle technology, and support from our technical team. Grow your careers within our business whilst delivering an exceptional service to our members.Duties and Responsibilities for a Roadside Mechanic: • You'll be carrying out , diagnostics, roadside repairs and checks on various vehicles whilst providing the best customer experience possible., • You'll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day., • Recovering and towing customers vehicles to their home address., • Complete all relevant paperwork and documentation to the required standard., • Remain up to date with the latest vehicle technology and changes by attending Company training programmes., • You'll be carrying out diagnostics and repairs & servicing on various vehicles whilst providing the best customer experience possible., • You'll be dealing with a variety of fixes, fixing all kinds of problems, and meeting different people every day., • Complete all relevant paperwork and documentation to the required standard., • A Level 2 light vehicle maintenance qualification (or equivalent), • Demonstrative technical, electrical, and diagnostic experience, • A customer-focused approach

Gas Engineer – Service & Repair Engineer | Birmingham What We Offer • £29,899.09 base salary + expected earnings up to £45,000, • Full-Time, Permanent Contract, • Annual Pay Review & Profit Share Scheme, • Fully Costed Van & Fuel Card (EV options with free home install), • Renewables Upskill Potential, • Employee Energy Allowance & Discount on HIVE Products, • Company-Funded Healthcare + 24/7 Online GP Service, • Company-matched Pension scheme, • 25 Days Holiday + Bank Holidays, • Full Sick Pay after successful probation, • Life Assurance, Income Protection & Accident Insurance, • Exclusive Retail Discounts & Financial Education Support Your role You will be carrying out repairs and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network What we need from you • Hold a valid UK driving license with no more than 6 points, • Hold the Right to Work in the UK, • Hold 2 year’s minimum qualified experience, • Be ACS qualified, including CCN1, CENWAT, HTR1, & CKR1, • Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service PH Jones was formed in 1963 and has continued to grow through the provision of excellent customer service, high quality delivery and an unrivalled focus on customer care. PH Jones was acquired by British Gas in 2011 and is a key member of the Centrica Plc, a FTSE 100 company. At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed.

Business Development Executive – IT Managed Services We are a growing IT Managed Services provider helping organisations modernise, secure, and simplify their technology. Our culture is collaborative, forward‑thinking, and focused on delivering measurable outcomes for our customers. Role Overview As a Business Development Executive, you will play a key role in driving new business growth across our Managed IT Services portfolio. Working closely with Sales, Marketing, and Technical teams, you’ll be responsible for identifying and engaging prospective customers, qualifying opportunities, and generating a strong pipeline of meetings and sales opportunities. This role is ideal for someone looking to build a long‑term career in business development, IT sales, or account management within a fast‑growing managed services environment. Key Responsibilities Business Development & Prospecting • Proactively identify and engage new business opportunities through outbound calls, emails, and LinkedIn outreach., • Follow up and develop inbound and marketing‑qualified leads., • Understand customer needs and qualify opportunities against our Managed Services offerings., • Book and support discovery meetings for Managed Services specialists and sales colleagues., • Support targeted business development campaigns and attend webinars, events, and exhibitions when required. Pipeline Management & Reporting • Work with Marketing to deliver sector‑focused business development activity., • Maintain accurate and up‑to‑date CRM records, tracking activity and opportunity progress., • Report on pipeline creation, conversion rates, and campaign effectiveness. Customer Engagement & Internal Collaboration • Develop a strong understanding of Managed IT Services including support, cloud, backup, networking, and cybersecurity., • Clearly articulate the commercial and operational value of outsourced IT solutions., • Collaborate closely with account managers, service teams, and technical specialists to support the full customer journey., • Provide feedback on market trends, customer challenges, and competitor activity to help refine messaging and positioning. Core Competencies • Experience in business development, lead generation, telesales, or inside sales (B2B and IT experience preferred)., • Strong communication and relationship‑building skills., • Confidence engaging with both technical and senior decision‑makers., • Highly organised, proactive, and target‑driven., • Resilient, positive, and commercially aware mindset. Benefits • 31 days’ holiday (including bank holidays), • Buy/sell holiday scheme, • Life insurance & Employee Assistance Programme, • Retail, travel, gym & leisure discounts, • Paid volunteer leave, • Ongoing training and professional development opportunities, • Modern city‑centre office with café, gym, showers & secure bike storage

Mental Health Advisor – Affiliate (Contractor) The role As a Mental Health Advisor Affiliate, you will provide confidential emotional support to service users and offer advice and guidance around mental health and related issues. Our service operates 24 hours a day, 365 days a year, and affiliates are invited to express their availability for shifts across the service schedule. Our services also include supporting clients via the myStrength App. About Us Our Mental Health Service provides high quality mental health services to clients accessing healthcare via their insurance provider or employer. Our services include assessment, therapy, in the moment support, and digital self-help tools. We believe in the efficacy of virtual interventions, and we provide brief therapy to a low-risk population, presenting with mild-moderate common mental health problems. The service operates 24/7 365 days a year. Contract type: Self‑employed contractor (Affiliate) Salary: £14–£17 per hour, depending on shift type (standard hours vs out‑of‑hours) Hours of work: Flexible and agreed per shift. Affiliates may choose and accept shifts based on their availability. The service is a 24 hour service working days/evenings/nights, weekends and bank holidays Location: Remote. Affiliates may be invited to attend occasional in‑person activities (e.g., optional training sessions, team days or client events), though participation is not mandatory. Person Specification • Experience providing telephone‑based or digital emotional support to a range of clients, including individuals in distress., • Excellent telephone manner with strong active listening, questioning, and reflective skills., • Genuine empathy towards mental health issues and a commitment to reducing the stigma surrounding mental health., • Experience in assessing and responding to mental health risk within a remote setting., • You will have proven communication skills, a confident manner and be articulate., • Hold awareness of the effects of stigma and discrimination., • Knowledge of recovery in the context of mental health., • The ability to signpost and offer guidance to clients regarding local or national services. Role Expectations / Key Activities Affiliates engaged for this work may be required to undertake the following activities as part of the services they choose to accept: • Provide confidential emotional support to service users and provide advice and guidance around mental health and other issues., • Support clients to make an application for therapy via their provider app., • Generate individual Risk Support Plans for patients based upon risk assessments, enabling wider services to support patients appropriately., • Liaise with duty lead and follow risk protocols, as and when necessary., • To maintain accurate good quality clinical notes and service monitoring records in accordance with the Service Delivery Framework and high clinical practice standards., • Work collaboratively with team members within the mental health service., • Participate in clinical supervision as part of governance and quality assurance (not line management)., • Engage in optional team learning, peer forums, or updates where they support service quality., • Provide reasonable support to the onboarding of other affiliates where appropriate and mutually agreed., • Work flexibly by expressing availability for shifts across days, evenings, nights, weekends, and bank holidays., • Any other duties relevant to the role. Essential Qualifications: Affiliates must hold at least one of the following: • Counselling Certificate Level 2 or Level 3 (or equivalent), • MHFA Qualification, • Trainee counsellor (note: role not counted as a training placement), • Psychology degree (or equivalent) What we offer in return: Commitment to living & championing the Teladoc Health values • We are passionate about taking care of people, • We are committed to unsurpassed quality, • We lead with integrity, accountability and transparency, • We respect each other and value succeeding together, • We strive to create value, • We stand up for what’s right, • We keep our promises Why join Teladoc Health UK? • Be part of a Great Place to Work Certified organisation, committed to inclusivity and wellbeing., • Enjoy flexible hybrid/remote working within a supportive team environment., • Engage in meaningful work, delivering impactful healthcare solutions to clients globally., • Join a growing, innovative organisation at the forefront of virtual healthcare. About Teladoc Health Teladoc Health is transforming how people access and experience healthcare. Recognised as the world leader in virtual care, Teladoc Health directly delivers millions of medical visits across 175 countries each year. Being a NYSE listed company, Teladoc Health has experienced a continual growth in the last years reaching a revenue above $2.5B by leveraging its 2 decades of expertise and real-time insights to meet the growing virtual care needs of consumers, healthcare professionals, employers and health plans. Teladoc Health UK delivers a market leading suite of virtual care products and services into the UK market. Our clientele covers both private and public sector healthcare markets. We provide an innovative whole of health solution, covering physical, mental and wellbeing services, and enable patients to conveniently access our services through customer focused technology solutions. < Our Commitment to Equality and Diversity Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.

Senior Business Travel Consultant - Part-time - Remote - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the Role:We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: • Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently., • Arrange European and domestic travel, including flights, car rentals, and hotels., • Work independently, using your initiative to handle client inquiries and provide solutions without supervision., • Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate., • Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy., • Proactively maintain and develop client relationships, offering support throughout the entire travel process., • Provide suitable travel options and suggestions to meet client requirements., • Ensure all service level agreements are met and actively maintain the Galileo GDS queues., • Mentor and support junior team members, assisting with their queries and quality-checking their work as needed., • Support the Team Leader and collaborate with colleagues to maintain a high level of service.We Are Looking for People Who:, • Are proficient in air fares and ticketing, • Possess expert knowledge of the Galileo GDS system, including reissuing (manual & automated) tickets autonomously, • Have great communication skills, fluency in English, both written and spoken is essential., • Have previous experience as a Business Travel Consultant., • Are well-organized, and capable of working to tight deadlines under pressure., • Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers., • Are proactive in resolving customer queries and complaints, using their initiative to overcome problems., • Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success., • Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues., • Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Our Benefits, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Working hours are within 7am - 11pm or 8pm - 8am - Part-time working hours also available., • An expectation of weekend working on a rotation is required., • Required to work bank holidays., • Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events.How We WorkAt Perk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.Perk is a global company with a diverse customer base-and we want to ensure the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at Perk regardless of your appearance, where you're from, or anything else that makes you.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Care Agent - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Experience Specialist - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - French Speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Care Agent - Birmingham, West Midlands \n \nAbout Us \n\n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. \n\n We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n\n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n\n At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. \n\n About the Role \n\n We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. \n\n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n\n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n\n What You'll Do \n\n\n\t • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.\n\t, • Support and engage with our customers with their global business travel requirements\n\t, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.\n\t, • Exceed customer expectations e when managing bookings, queries and requests.\n\t, • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate\n\t, • Who have great communication skills, fluency in English, both written and spoken is essential.\n\t, • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.\n\t, • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.\n\t, • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.\n\t, • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.\n\t, • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.\n\t, • Embody our values, add to our company culture and are passionate about travel.\n\t, • Native or fluent level of English.\n\t, • Experience in a customer facing role whether that be retail or call centre environment.\n\t, • Experience supporting customers via email, live chat, and phone are a benefit.\n\t, • Receive competitive compensation and equity ownership in Perk\n\t, • Perk offer the real living wage for this role\n\t, • Rest and recharge with 25 days of annual leave plus bank holidays\n\t, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex\n\t, • Plan for your future with our qualifying earnings company pension plan with Aviva\n\t, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen\n\t, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence\n\t, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus\n\t, • Join our unforgettable Perk events, including our spectacular annual summer party\n\t, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones\n\t, • Focus on your family with 12-16 weeks' paid parental leave\n\t, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes\n\t, • Broaden your horizons with up to 20 "Work from Anywhere" days per year\n\t, • Stay savvy with access to a wide variety of discounts and rewards\n\t, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years\n\t, • Office based in our Birmingham City Centre office 5 days / week\n\t, • Working hours are on a rotational basis between 8am - 7pm\n\t, • Weekly working hours will be 37.5\n\t

Senior Business Travel Consultant - Core hours - 2 years FTC - Remote - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the Role:We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo or Sabre GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: • Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently., • Arrange European and domestic travel, including flights, car rentals, and hotels., • Work independently, using your initiative to handle client inquiries and provide solutions without supervision., • Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate., • Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy., • Proactively maintain and develop client relationships, offering support throughout the entire travel process., • Provide suitable travel options and suggestions to meet client requirements., • Ensure all service level agreements are met and actively maintain the Galileo GDS queues., • Mentor and support junior team members, assisting with their queries and quality-checking their work as needed., • Support the Team Leader and collaborate with colleagues to maintain a high level of service.We Are Looking for People Who:, • Are proficient in air fares and ticketing, • Possess expert knowledge of the Galileo or Sabre GDS system, including reissuing (manual & automated) tickets autonomously, • Have great communication skills, fluency in English, both written and spoken is essential., • Have previous experience as a Business Travel Consultant., • Are well-organized, and capable of working to tight deadlines under pressure., • Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers., • Are proactive in resolving customer queries and complaints, using their initiative to overcome problems., • Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success., • Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues., • Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Working Hours & Conditions, • Working hours are within 7am - 7pm (1 weekend in 5 Shift rotations will be over a 5 week period)., • This will be a 2 year Fixed Term Contract, • An expectation of weekend working on a rotation is required, • Required to work bank holidays

Customer Success Associate - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Success Associate that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Are comfortable with an office based environment and have shift flexibility. What We're Looking For • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - German speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the roleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Waiting staff - 40 hours per week - Birmingham We are looking for a hardworking and enthusiastic waiter/waitress with a passion for hospitality and a minimum of 1 years' experience in a similar role to join the fantastic team at Sky Bar & Restaurant. Shifts vary so flexibility is required across afternoons, evenings, weekends and bank holidays. As a member of our friendly team you will be expected to: Have a real flair and passion for the food and beverages industry striving for 100% customer satisfaction Be attentive and proactive, the ability to respond quickly to needs of the customer and managers An impeccable appearance with an engaging personality An excellent team player with exceptional communication skills Good knowledge of drink selections including cocktails and food Previous experience in a similar role is desirable In return we offer a dynamic team environment, competitive salary, free parking and flexible benefits package including pension, health cash plan and access to numerous discounted goods and services. • Online Discount portal, • A range of "flexible benefits"* you can pick and choose from such as: extra holiday purchase, dental insurance, Company funded Health Cash Plan, critical illness cover and travel insurance., • Life Cover, • Numerous discounts across Resorts World Birmingham and the NEC Campus, • Discounts across the wider Genting UK brand, • Discounted on-site gym membership, • Discounted bus and rail passes with National Express, • Pension, • Uniform provided, • Employee Assistance Programme, • Free on-site parking We also continually looks at ways to reward and engage our employees through things like Lifestyle Vouchers, long service awards, team incentives and social fund, annual company Christmas present and Career progression through our online learning portal Genting Academy. *subject to eligibility Resorts World is a leisure destination owned by Genting UK Ltd. Genting owns and operates many exciting brands within the centre, including Resorts World Casino, Santai Spa, Genting Hotel, Sky Bar & Restaurant, High Line Bar, The World Bar, The Sports Bar and a thriving meeting and events business. Located opposite the Resorts World Arena and the NEC, Resorts World is part of a busy campus that attracts millions of consumers every year to a diverse range of concerts, exhibitions and events. A vibrant destination with a beautiful lakeside location, it offers a fun and fast-paced working environment. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us.

Senior Business Travel Consultant - Out of Hours - split shifts - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the Role:We are seeking a dedicated Senior Night Shift Business Travel Consultant that is passionate about enhancing the experience of business travellers and is an expert in the Galileo or Sabre GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: • Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently., • Arrange European and domestic travel, including flights, car rentals, and hotels., • Work independently, using your initiative to handle client inquiries and provide solutions without supervision., • Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate., • Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy., • Proactively maintain and develop client relationships, offering support throughout the entire travel process., • Provide suitable travel options and suggestions to meet client requirements., • Ensure all service level agreements are met and actively maintain the Galileo GDS queues., • Mentor and support junior team members, assisting with their queries and quality-checking their work as needed., • Are proficient in air fares and ticketing, • Have great communication skills, fluency in English, both written and spoken is essential., • Have previous experience as a Business Travel Consultant., • Are well-organized, and capable of working to tight deadlines under pressure., • Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers., • Are proactive in resolving customer queries and complaints, using their initiative to overcome problems., • Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success., • Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues., • Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Our Benefits, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Normal Working hours 7am - 11pm + Overnight split shifts (see below), • Overnight split shifts are required, but only every 5-6 weeks. These shifts are structured as split night duties, with alternating patterns: either commencing around midnight and concluding in the early morning, or starting in the early morning and finishing before midday., • An expectation of weekend working on a rotation is required, • Required to work bank holidays, • Role will be fully remote however you will be required to come into the Birmingham Hub for training and special eventsHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.