Complaints jobs in Bradford - Page 14Create job alerts

Development opportunities in line with the Customer Complaints Deputy Team Leader progression plan.

If you care about doing the right thing for customers and want to work on cases that genuinely matter, this Complaints Handler role puts you right at the heart of fair outcomes in Motor Finance. What youll be getting stuck into as a Complaints Handler. Investigating and resolving customer complaints

What's in it for you : GBP 27,000 salary in a permanent, full:time role : Hybrid working from a modern Leeds city:centre office after initial training : Clear training and development pathways within a growing operation : 33 days annual leave including Bank Holidays : Pension scheme, employee

In January 2025 we launched our complaints handling function and are now receiving approximately 100 complaints per month. Conduct thorough investigations into complaints regarding enforcement agents, determining if processes were followed correctly and if individuals were treated fairly.

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

A well-established employment agency is seeking a Complaints Investigator in North London.

A customer-focused housing organization is seeking a Complaints Resolution Partner in Peterborough.

A leading wealth management firm in the UK seeks a Complaints Investigator on a fixed term remote contract for 9 months. The role involves investigating and resolving complaints, liaising with stakeholders, and ensuring compliance with regulations. Ideal candidates have experience in complaints inve

About the roleRole OverviewAs the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. Preferred Qualifications*** Experience working in the motor industry or handling automotive finance complaints i

To investigate and resolve all regulated complaints in a fair and impartial manner. Ultimately focused on resolving complaints fairly and ensuring that ‘good customer outcomes’ are realised both now and in the future. Previous experience as a Complaints Investigator desirable.

A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function. This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements.

We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. You ma

A local government authority in the West Midlands seeks a Housing Complaints and Quality Officer to investigate housing complaints and enhance service delivery.

We have an exciting opportunity for a Customer Complaints Deputy Team Leader to join the Customer Complaints Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. You will support and develop a team of Customer Complaint Agents within the Cust

Key responsibilities include processing orders, providing exceptional customer service via various channels, and handling complaints.

Support the Complaints and Casework Manager in delivering an effective, customer‑focused complaints service for residents and the Client. Complaints Investigator needed in North London Paying £19. Lead on projects aimed at improving service standards, performance, and consistency in complaints ha

Resolving delivery issues and tactfully dealing with occasional complaints.

A prominent water utility company in the United Kingdom is looking for a Customer Complaints Deputy Team Leader to join its Customer Complaints Team.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. Leading organisational oversight of cross

Investigate complaints independently, using all available information to reach fair and timely resolutions. Manage complaints from first stage through to complex regulatory responses, keeping residents informed throughout. Support continuous improvement by sharing insights and helping to strengthen

We are searching for an exceptional Complaints and Fraud Investigator to join our dynamic team. Reporting directly to the Head of Risk and Compliance, you will have the unique opportunity to take ownership of the complaints and fraud space. Lead Investigations: Investigate complaints, predominantly

A well-established family-owned business in Aldershot, Hampshire is seeking a Customer Complaints Advisor to join their dedicated team. The role involves managing customer complaints, ensuring prompt resolutions, and providing high-quality service.

Working as the Complaints Investigator / Escalation Caseworker you will be part of a dedicated Complaints division and will be tasked with investigating and resolving all Stage 2 complaints, in a fair & impartial manner. We have a fantastic new job opportunity for a Complaints Investigator / Escalat

A leading recruitment agency is supporting a Russell Group university in finding a Student Complaints and Misconduct Officer. This role is essential for managing non-academic student complaints and misconduct cases, requiring strong communication and organizational skills.

A leading financial services provider is seeking a Complaints Investigator to conduct fair investigations and resolve complaints while adhering to regulatory standards.

The position includes responsibilities like managing complaints, ensuring legal compliance, and serving as a technical contact for clients.

Job role: Student Complaints and Misconduct Officer. We are supporting a leading Russell Group university in recruiting a Student Complaints and Misconduct Officer to help deliver a fair, consistent, and regulation-compliant service. As the Student Complaints and Misconduct Officer you will be requi

A leading restaurant chain in the UK is seeking a Senior Customer Support Manager to lead the team responsible for handling customer complaints.

A UK-based enforcement oversight body is looking for an Investigator to conduct thorough investigations into complaints against enforcement agents.

This role involves leading the customer support team, implementing strategies for handling complaints, and transforming customer data into insights for service improvement.

Investigate, manage, and respond to housing complaints in line with Council policy and Housing Ombudsman requirements. Maintain accurate complaints and enquiry data and contribute to reporting and service improvement. Key requirements for the successful Housing Complaints and Quality Officer are:.

A leading social housing contractor is seeking a full-time Resident Liaison Officer to manage customer satisfaction and complaints.

A leading specialist automotive finance lender is seeking a Complaints Specialist to manage the full complaints process, ensuring fair and efficient resolutions.

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. Lead all aspects of Root Cause and Remediation activity resulting from complaints to identify systemic failures and drive long-term business im

We have an exciting opportunity for a Customer Complaints Deputy Team Leader to join the Customer Complaints Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. You will support and develop a team of Customer Complaint Agents within the Cust

A wealth management firm in the UK is seeking a Complaints Investigator for a fixed-term contract to resolve regulatory complaints. This role involves investigating complaints, liaising with stakeholders, and ensuring adherence to regulations.

We have an exciting opportunity for a Customer Complaints Deputy Team Leader to join the Customer Complaints Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. You will support and develop a team of Customer Complaint Agents within the Cust

An NHS GP practice in Lancashire is seeking an experienced complaints lead to oversee patient feedback management and ensure compliance with NHS standards. This crucial role requires excellent communication, strong organisational skills, and experience in complaints management. The successful candid

A pioneering fintech firm in Greater London seeks a Complaints and Fraud Investigator to lead investigations, enhance customer experience, and drive continuous improvement.

A regulated financial services business in the UK is seeking a dedicated Complaints Advisor to join their contact centre team. This hybrid role involves handling customer complaints through various channels, ensuring fair outcomes, and adhering to regulatory standards.

Ultimately focused on resolving complaints fairly and ensuring that ‘good customer outcomes’ are realised both now and in the future. About YouPrevious experience as a Complaints Investigator desirable. You will have experience in dealing with regulatory complaints within a Financial Service

Support the Complaints and Casework Manager in delivering an effective, customer‑focused complaints service for residents and the Client. Complaints Investigator needed in North London Paying £19. Lead on projects aimed at improving service standards, performance, and consistency in complaints ha

We have an exciting opportunity for a Customer Complaints Deputy Team Leader to join the Customer Complaints Team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. You will support and develop a team of Customer Complaint Agents within the Cust

This role plays a critical part in ensuring complaints are investigated thoroughly, resolved fairly, and handled in line with regulatory requirements and internal policies. Acknowledge complaints within required timeframes and maintain clear, professional communication with customers throughout the

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

We have an exciting opportunity for a Customer Complaints Deputy Team Leader to join the Customer Complaints Team at Yorkshire Water to help provide the best service to our customers. Development opportunities in line with the Customer Complaints Deputy Team Leader progression plan.

Complaints and Resolution function. Member enquiries, complaints, and housing-related information requests. Support the complaints service to promote.

A prominent water service provider is seeking a Customer Complaints Deputy Team Leader to support and develop the Customer Complaints Team.