Customer experience manager jobs in United Kingdom - Page 7

We are looking for an experienced and talented Sous Chef to join our vibrant team at Carbobar. The ideal candidate will bring a solid background in culinary arts, a passion for quality ingredients, and a commitment to outstanding hospitality. As Sous Chef, you will be a key partner to our Head Chef, contributing to the seamless management of kitchen operations. Your role will involve overseeing high standards in food preparation, ensuring an efficient, safe, and high-performing kitchen environment, and inspiring the team with your culinary expertise. We only use fresh and seasonal ingredients. We do not use frozen products. Key Qualifications: Minimum of 3-5 years of experience as a Sous Chef or in a similar senior kitchen role within high-quality bar or restaurant settings. Proven expertise in Italian cuisine or similar Mediterranean styles, with a focus on using fresh, seasonal ingredients. Note: We do not use frozen products; only fresh, locally sourced ingredients are served. Strong leadership skills, capable of managing and motivating kitchen staff, especially during high-volume service. Culinary certifications or professional training preferred. Key Responsibilities: Support the Head Chef in developing menu items, supervising food prep, and ensuring consistent quality in every dish. Oversee daily kitchen operations, including inventory management, food cost control, and health and safety compliance. Maintain a clean, organised, and efficient kitchen workspace, in line with our high standards. Why Join Us? Carbobar is more than just a bar—it's a place for community and culinary excellence. We offer a supportive and creative environment where you can grow as a professional while making a significant impact on our customers’ dining experience.

Job Title: Head Waitress/Waiter Location: Fitzrovia, London (W1) ōmí is an exciting new lounge located in the heart of Fitzrovia, London (W1) which celebrates luxury, chic décor and design whilst uniting great vibes, tasty food and amazing drinks reflective of the modern day scene. At ōmí, we pride ourselves on delivering exceptional culinary experiences. Our team is passionate about quality, creativity and innovation. We are seeking a talented and motivated Head Waitress/Waiter to join our dynamic new team and help lead the way in preparing and delivering extraordinary beverages for our 60 cover establishment. Operating over a 5 day period, ōmí will be mostly open for evening service, serving uniquely created cocktails/mocktails, wines and champagne alongside a variety of small and large plates. We shall be opening our doors to the public on the 28th March, therefore as an integral member of the team, you shall be part of ōmí’s grand opening! Responsibilities & Requirements: - Previous experience in a similar position within hospitality (Restaurant, Bar, Hotel etc.) - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Ensuring smooth service flow, addressing guest feedback with professionalism, and maintaining ōmí’s impeccable reputation. - Working closely with the kitchen and bar teams to deliver a harmonious, high-energy dining experience. - Excellent organizational and time-management abilities. - Ability to work in a fast-paced, low pressure environment. What’s in it for you… - Up to £17 per hour - Become part of a team that’s very passionate about creating great customer experiences. - Opportunity for career advancement and professional growth. - The opportunity to join an innovative, exciting brand with a unique offering in the heart of London. - A supportive and collaborative work environment. - The chance to challenge the norm and work in an environment that is both creative and rewarding. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a skilled and passionate Wood Fired Neapolitan Pizza Chef to join our team. As a Wood Fired Neapolitan Pizza Chef, you will be responsible for creating authentic Neapolitan-style pizzas using traditional methods and high-quality ingredients. Your expertise in wood-fired oven cooking, dough preparation, and pizza assembly will contribute to delivering an exceptional dining experience for our customers. The ideal candidate should have a strong background in Italian cuisine, a deep understanding of Neapolitan pizza techniques, and a creative approach to flavour combinations. Responsibilities: Prepare and stretch Neapolitan pizza dough using traditional techniques to achieve the characteristic thin and soft crust (dough preparation, control fermentation of dough/gluten) . Operate and maintain the wood-fired oven, ensuring optimal temperature and consistent cooking results. Select and source high-quality ingredients, including fresh produce artisanal cheeses, and premium meats, to create flavourful toppings. Master the art of hand-tossing and shaping pizza dough to achieve the desired thickness and shape. Execute proper pizza assembly and topping distribution, ensuring an even and balanced flavour profile. Monitor cooking times to ensure pizzas are baked to perfection, with the ideal balance of crispy crust and melty toppings. Collaborate with the kitchen team to develop new and innovative pizza flavours, exploring seasonal ingredients and customer preferences. Maintain a clean and organized work area, following food safety and sanitation guidelines. Train and mentor kitchen staff on Neapolitan pizza techniques, encouraging consistency and quality throughout the team. Continuously strive to improve and refine pizza recipes and cooking methods, keeping up with industry trends and customer feedback. Uphold a high level of professionalism and teamwork, fostering positive relationships with colleagues and providing excellent customer service. Qualifications: Proven experience as a Pizza Chef, preferably specializing in Neapolitan-style pizzas. In-depth knowledge of Neapolitan pizza dough preparation, wood-fired oven cooking, and traditional Italian ingredients. Ability to hand-toss and shape pizza dough with precision and consistency. Strong understanding of flavour profiles and the ability to create innovative pizza combinations. Excellent time management and multitasking skills in a fast-paced kitchen environment. Attention to detail and a commitment to delivering consistently high-quality pizzas. Knowledge of food safety and sanitation regulations. Strong communication and interpersonal skills. Ability to work well as part of a team and provide guidance to kitchen staff. Flexibility to work evenings, weekends, and holidays as required. Cinquecento Employee Benefits: Cinquecento 25% family dining discount Free pizza/meals for each full shift worked Wage Stream financial wellbeing services - including Pay and Spend tracking, Flexible Pay, Automated Building and Financial Coaching Performance related bonuses (non-contractual) Tronc/Gratuities Pension scheme (subject to eligibility) Full training and certification on health and safety, food courses and wines Opportunity to learn about traditional Italian cuisine Career Development Full uniform provided

Description Ta'mini Lebanese Bakery is a middlestran street bakery food. located at Russell Square We are looking for a Full time employee. Barista experience Must needed. The Barista is responsible for serving products to costumers in a courteous and friendly manner. Safely handle the hot and cold drinks during preparation & serving. Receiving all customers orders. Ensuring that all customers are served & educated on our products. providing the highest quality standards to customers. Answering customers questions regarding any product in the store. Routinely cleaning all the shop areas (Bar Lounge, Dinning area, Trash). Serving and cleaning lounge when needed. Refilling the products in shop areas. Ensuring that all the cabinets are stocked and tidied to deliver a full service. cooperating with other staff members. Maintaining the service counters clean and fully stocked. Requirements: 1. Must know the customers service. 2. Ability to work under pressure. and manage the busy in peak time. 3. Hard working. 4. Barista experience.

As a Front of House/Kitchen Assistant at our restaurant/ takeaway, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. There are the shift below that’s needed but can change Shift starts from 4pm - 11pm weekday Thursday - Saturday Sunday 12 pm- 9pm Payment is paid per month Salary: From £13.00 per hour

Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold accolades such as a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a truly remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re Looking For: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage exceeds £13 per hour. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

Kitchen W8 is that rare thing, a genuinely relaxed and friendly Michelin star neighbourhood restaurant. We are always on the lookout for great people to join our team. Ideal candidates will have some prior experience but primarily we value a big smile and a willingness to learn, if you always wanted to work in fine dining, it’s your time! The role available is for a Junior Sommelier. The successful Assistant Sommelier candidate should have the following qualities: - A strong interest and knowledge of wines - Wine celler management skills and stock taking - Proven previous experience in a similar level of restaurant service - Well presented with personality, charisma and excellent communication skills - You should have a passion for fine food, wine and delivering outstanding customer service. - Highly motivated to be a part of an existing professional and driven team 28 days holiday per year ( including bank holiday, and 5 closure day over Christmas) Permanent contract Thoughtful staff meal Training Career opportunities Enjoy discount in our sister restaurants and more!

We are seeking a highly motivated and experienced Pizza Shop Manager to lead our team and ensure smooth daily operations. The ideal candidate will have strong leadership skills, a passion for customer service, and experience in the food industry.

Job Summary: We are looking for a highly skilled and creative Product Development Chef – Cakes & Pastries to lead the innovation and development of our dessert offerings at Caffe Concerto. This role involves researching global trends, experimenting with new flavors and designs, and continuously improving our cake and pastry selection to maintain our competitive edge in the market. ** Key Responsibilities:** • Develop and refine new cakes, pastries, and desserts that align with market trends and Caffe Concerto’s premium brand. • Create innovative and commercially viable products that can be produced at scale in our production kitchen. • Design and launch seasonal and event-specific product lines, ensuring a fresh and dynamic menu throughout the year (Christmas, January detox, Valentine’s Day, Mother’s Day, Pancake Day, Easter, Spring, Summer, etc.). • Conduct research on customer preferences, emerging flavors, and international dessert trends. • Work closely with the procurement team to source high-quality ingredients while ensuring cost-effectiveness. • Standardize recipes and procedures to maintain consistency across all locations. • Collaborate with marketing and content teams to showcase new products. • Train pastry chefs and kitchen staff on new recipes and techniques. • Maintain high hygiene and quality control standards in accordance with food safety regulations. ** Requirements:** • Proven experience as a Pastry Chef, preferably in product development. • Strong knowledge of modern cake decorating techniques and international pastry trends. • Creative mindset with a passion for innovation. • Ability to manage multiple projects and work under deadlines. • Excellent communication and collaboration skills. • Familiarity with cost control and menu engineering. Job Title: Product Development Chef – Cakes & Pastries ** Location:** Production Kitchen (Primarily) & Multiple Locations (for Training & Presentations) ** Salary:** Competitive, based on experience 40k to 55k Per Anum ** Job Type:** Full-time

Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.

Job Summary: We are looking for a Content Creator & Social Media Specialist to showcase the creativity of our product development chefs and bring our brand’s culinary artistry to a wider audience. This role involves capturing high-quality content, engaging with customers online, and driving excitement for our new menu items. In addition to highlighting our food, this person will also showcase the beautiful interior design and atmosphere of Caffe Concerto’s restaurants, giving customers a full sensory experience through digital storytelling. Key Responsibilities: • Capture high-quality photos and videos of new cakes, pastries, and food creations. • Create engaging social media content, including reels, behind-the-scenes footage, and chef interviews. • Work closely with the chefs to highlight key ingredients, techniques, and inspirations behind new dishes. • Feature the elegant interiors, ambiance, and dining experience of Caffe Concerto restaurants. • Manage social media platforms, posting regularly and engaging with followers. • Develop creative marketing campaigns to increase brand visibility. • Analyze content performance and suggest improvements based on insights. Requirements: • Proven experience in content creation, photography, videography, and social media management. • Strong understanding of platforms like Instagram, TikTok, and YouTube. • Ability to work independently and creatively in a fast-paced environment. • Passion for food, hospitality, and visual storytelling. • Basic editing skills (Photoshop, Canva, or video editing software). • Experience in a hospitality or food-related business is a plus. Job Title: Content Creator & Social Media Specialist (Part-Time) Location: Hybrid / Caffe Concerto Locations Salary: 15£ TO 20£ Per Hour Job Type: Part-time

A barista is responsible for preparing and serving a variety of coffee drinks and beverages to customers. Here’s a detailed job description: Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences. 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences. 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas. 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh. 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments. 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience. 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: - Strong communication and interpersonal skills - Knowledge of coffee and brewing techniques - Ability to work in a fast-paced environment - Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers!

About us: Luxury Alterations is a high-end bridal and fashion alterations boutique, known for exceptional craftsmanship and personalized service. We are looking for a dedicated Receptionist/Bridal Assistant to join our team and provide outstanding support to both our clients and seamstress. Job Overview: As a Receptionist/Bridal Assistant, you will be the first point of contact for our clients, ensuring a welcoming and professional experience. Your role will involve assisting during bridal fittings, managing appointments, and supporting the seamstress with administrative tasks. Attention to detail, excellent communication skills, and a passion for customer service are essential. Responsibilities: Meeting and greeting customers with professionalism and warmth. Answering phone calls and managing inquiries. Assisting the seamstress during fittings. Clearly documenting all alteration instructions provided by the seamstress. Processing client payments. Scheduling appointments in the booking system. Taking photos during the fitting process for records. Carefully packing wedding dresses with attention to detail. Maintaining a tidy and organized fitting room. Demonstrating patience and a polite, friendly attitude.

This is an excellent opportunity to join our thriving Italian Restaurant as a Chef. This is an exciting time to join the ambitious and friendly team in our growing company. Do you have a passion for the art of making authentically prepared yet innovative pasta dishes? We are looking for a craftsperson like you with the culinary expertise to create pasta specials in a modern, innovative, and classic style. As a Chef, you will be responsible to prepare a variety of pasta dishes quickly and consistently in line with our company's high standards. Requirements - Minimum of 3 years experience in a similar position as a pasta chef/cook - A passion for pasta and Italian cuisine - A knack for inspired quality - Experience cooking long, short, and fresh pasta - Culinary diploma/degree is an asset - Ability to take direction and work calmly and effectively under pressure - Outstanding understanding of food safety practices and hygiene. - Excellent team spirit with a customer-focused attitude. - Enthusiasm, lots of energy, and great communication skills - Proactive and positive attitude at all times - Quick decision-making and good management skills. - A keen eye on details. What we can offer you - Career progression and promotion opportunities with future new openings - The opportunity to work in a rapidly growing independent brand where your opinions matter - A competitive hourly rate plus tronc and tips - Fun working environment and beautiful interiors! - Free delicious Neapolitan pizza on the shift - Excellent Italian coffee - Staff Discount for you and family/friends - If your experience and skills match our criteria for the role of Pasta Chef, apply for this job now. The position is for an immediate start. We look forward to meeting you!

About Us Jamavar is a celebrated Michelin-starred restaurant located in the heart of Mayfair, known for offering an exceptional dining experience that showcases the richness and diversity of Indian cuisine. We pride ourselves on delivering world-class service to every guest who walks through our doors. The Role We are looking for a highly professional and personable Experienced Receptionist to join our dedicated team. The ideal candidate will play a key role in creating unforgettable first impressions and ensuring the smooth flow of day-to-day operations. Key Responsibilities: - Welcome guests with a friendly and professional demeanour, ensuring they feel valued and appreciated. - Efficiently manage reservations using OpenTable booking system, ensuring a smooth and organised flow of guests. - Handle incoming calls and emails promptly, addressing customer inquiries and special requests effectively. - Collaborate with the restaurant team to accommodate guest preferences and special occasions, ensuring a seamless service. - Resolve any guest issues or complaints with poise and professionalism, striving to exceed customer expectations. Qualifications: - Previous experience as a receptionist in a high-end restaurant. - Proficiency in using OpenTable booking systems is essential. - Excellent verbal and written communication skills, with a strong command of the English language. - A passion for delivering exceptional customer service and creating unforgettable guest experiences. - Strong organisational skills with the ability to multitask and prioritise in a fast-paced environment. - Professional appearance and manner, reflecting the upscale nature of our restaurant. What We Offer: - The opportunity to work in a highly respected, Michelin-starred restaurant. - Continuous training and development to enhance your career in the hospitality industry. - Employee discounts that open the door to some of the most prestigious restaurants If you believe you have the skills and experience required to excel in this role, we would love to hear from you!

Summary Key Responsibilities: 1. Customer Service: Greet and welcome customers warmly, ensuring a positive dining experience. Take food and beverage orders accurately, ensuring customers understand the menu, including Turkish dishes and specialities. • Provide recommendations and explain traditional Turkish dishes to customers unfamiliar with the cuisine. 2. Order Handling: Communicate orders clearly to the kitchen staff, ensuring any special dietary requests are relayed. Deliver food and drinks promptly and ensure all orders are correct. 3. Menu Knowledge: Develop a deep understanding of the menu, including Turkish ingredients, preparation methods, and cultural significance. Answer customer questions about Turkish cuisine and beverages such as Turkish tea, coffee, and raki. 4. Dining Experience: Maintain clean and organized tables, including resetting and restocking when necessary. Address any customer concerns or complaints professionally and escalate them to the manager if needed. Handle payments, issue bills, and provide receipts accurately. 5. Team Collaboration: Work closely with other waitstaff, kitchen staff, and management to ensure smooth service. Assist in setting up the dining area and preparing for events or busy periods. Qualifications: Prior experience as a waiter/waitress is preferred but not mandatory. Proficiency in Turkish (speaking, reading, and writing) is strongly preferred Basic understanding of Turkish culture and cuisine is an advantage. Skills Required: Excellent communication and interpersonal skills, with a friendly and professional demeanor. Ability to multitask and work in a fast-paced environment. Strong attention to detail to ensure accurate order-taking and delivery. Team player with a positive attitude and willingness to assist in other areas when needed. Working Conditions: Flexible working hours, including evenings, weekends, and holidays. Standing and walking for extended periods. Interaction with diverse customers, including Turkish-speaking patrons.

Job Title: Chef Location: Devran Shish, Buntingford Salary: Competitive, based on experience Job Type: Full-time About Us Devran Shish is a renowned establishment known for its exceptional cuisine, warm ambiance, and commitment to high-quality ingredients. We take pride in delivering an unforgettable dining experience to our guests, and we're looking for a passionate and experienced Chef to lead our kitchen team. Job Summary As a Chef, you will be responsible for overseeing kitchen operations, creating innovative menus, ensuring food quality and safety, and leading a team of dedicated kitchen staff. Your expertise and leadership will be key to maintaining and enhancing our restaurant’s reputation for excellence. Key Responsibilities: Plan and develop menus with a focus on creativity, seasonality, and customer preferences Oversee food preparation, presentation, and overall quality standards Maintain kitchen hygiene and ensure compliance with food safety regulations Manage kitchen staff, including hiring, training, scheduling, and performance evaluations Monitor food costs, inventory, and waste to ensure cost-effectiveness Collaborate with restaurant management to optimize operations and guest satisfaction Stay updated on culinary trends and introduce new ideas to keep the menu exciting Requirements: Proven experience as a Chef or Senior Sous Chef in a high-quality restaurant Culinary degree or equivalent professional training preferred Strong leadership and team management skills Passion for food and innovation Excellent knowledge of food safety and sanitation regulations Ability to work efficiently under pressure and maintain high standards Exceptional organisational and time-management skills Hoping to hear from you soon.

Supervise daily floor operations to ensure seamless service and exceptional customer experience. Manage reservations and table assignments to optimize efficiency and maximize turnover. Lead and support the front-of-house team, delegating tasks and fostering teamwork. Conduct pre-shift meetings to communicate responsibilities, updates, and key focus areas. Ensure food quality meets restaurant standards before dishes are served to customers. Monitor stock levels and coordinate with management and suppliers for timely replenishment. Uphold high standards of cleanliness, hygiene, and organization across the restaurant. Conduct routine inspections to ensure compliance with health, safety, and regulatory guidelines.

Join Our Team as a Nail Therapist at Brazilian Soul Beauty! About Us: Brazilian Soul Beauty, located in Clapham since 2012, is a clean, organized, and relaxing salon. We focus on delivering high-quality beauty treatments with professionalism. We love creating a welcoming atmosphere for our clients and for ourselves! The Role: We’re looking for an experienced Nail Therapist who is passionate about beauty and dedicated to providing excellent service. What We Offer: • Hourly Rate: £14,50 per hour (including tips and bonuses) • Work Schedule: • Tuesday to Friday: 9:45 AM - 7:15 PM • Saturday: 9:45 AM - 5:00 PM • Sunday and Monday off • Benefits: • £100 birthday gift card • 20% employee discount • Unlimited drinks • Uniform provided Responsibilities: • Perform manicures and pedicures (including polish, BIAB, extensions, shellac, Footlogix) • Create custom nail art • Maintain cleanliness and organization • Provide excellent customer service Requirements: • Detail-oriented and professional • Good communication skills • Proven nail treatment experience • Strong time management Join Us: If this sounds like you, send your resume and portfolio. Job Type: Full-time, Permanent Hours: 43 hours per week Additional Benefits: • Company pension • Store discount Schedule: • 8-hour shifts • Weekend availability (Saturdays only) Supplemental Pay: • Tips Application Questions: • Do you have experience with cuticle clippers? • Can you provide work photos or a portfolio? Apply today to join the Brazilian Soul Beauty family!

The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.

📍 Locations Across London | 💰 Hourly Pay | 🚦 Immediate Start we are looking for confident, well-presented, and customer-focused individuals to represent our luxury chauffeur service at our mobile booking counters across various London locations. 🔹 Role Overview: As a Counter Concierge, you will: ✔️ Set up and manage our booking stand at designated locations. ✔️ Engage with customers, explain our services, and assist with instant and pre-booked ride reservations. ✔️ Provide a professional and welcoming experience, ensuring clients feel valued. ✔️ Distribute flyers and showcase our fleet and services. ✔️ Handle basic admin tasks such as processing bookings via our system. 🔹 Requirements: ✅ Confident, approachable, and well-spoken with excellent customer service skills. ✅ Smart and professional appearance to reflect our luxury brand. ✅ Ability to work independently and proactively engage with passersby. ✅ Comfortable using a tablet or booking system (training provided). ✅ Previous experience in concierge, sales, hospitality, or customer service is a plus! 🔹 What We Offer: 💷 Competitive hourly pay – Paid weekly. 📍 Work in various high-end locations across London. 🚘 Be part of an exciting, luxury chauffeur brand. 📅 Flexible shifts available – Immediate start! APPLY NOW – Join us and help deliver VIP experiences on the go! 📩 To Apply: Send your CV & availability] to us

We are seeking an experienced and dynamic FOH Catering Manager to oversee and manage the live event execution of our prestigious wedding and event catering services. This role is crucial to ensuring that every event runs smoothly, with a focus on exceptional service, client satisfaction, and attention to detail. The ideal candidate will possess a strong background in hospitality and guest services, demonstrating exceptional leadership and time management skills. You will manage a team of front-of-house staff, coordinate with chefs and other event teams, and maintain high standards of service delivery, all while ensuring that the clients' vision for their special day is brought to life. Responsibilities: - Oversee and manage the front-of-house operations during live events, ensuring all service runs smoothly, from guest arrival to event close. - Coordinate with event coordinators, chefs, and the back-of-house team to ensure the event’s logistics are perfectly executed. - Manage guest service, ensuring the highest standards of hospitality are maintained throughout the event. - Lead, train, and motivate front-of-house staff, ensuring they are well-prepared, confident, and knowledgeable. - Assign roles and manage the daily workflow of waiters, bar staff and other event staff. - Troubleshoot and resolve any on-site issues or customer concerns promptly and efficiently. - Act as the main point of contact for clients on the event day, ensuring their needs are met and expectations are exceeded. - Ensure all client-specific requests, dietary requirements, and special considerations are handled with precision. - Oversee the setup of the front of house area and manage the tear down and post event logistics - Assist with the event flow and ensure the guest journeys are well thought through - Oversee the furniture layouts and table layups - Conduct post-event evaluations to gather feedback for continuous improvement. Experience: - Proven experience in a FOH management role, preferably within catering, hospitality, or event management. - Strong background in guest services with a focus on customer satisfaction. - Experience managing the operations of high-end or luxury weddings, events, or functions is highly desirable. - Strong understanding of event logistics, service standards, and the ability to anticipate client needs. - Excellent leadership and team management skills. - Exceptional communication skills, with the ability to interact with clients, vendors, and team members. - Attention to detail and a commitment to delivering flawless service. - Time management proficiency to meet deadlines in a fast-paced environment. Why join us? Competitive Salary Flexible Schedule: As a freelance role, you have the flexibility to manage your time and take on as many or as few events as your schedule allows. Career Growth: Be part of a growing company with opportunities for advancement. Collaborative Environment: Work with a passionate and supportive team in some of the country’s finest venues Creative and Exciting Events: Get involved in a variety of weddings and events, contributing to making someone's big day truly special. Company pension If you are passionate about creating memorable experiences through exceptional event management, we encourage you to apply for this exciting opportunity. Driving license and travel is essential! Job Types: Full-time, Permanent, Freelance Pay: Freelance Day Rates ranging from £200-£300 a day Additional pay: Performance bonus Tips Benefits: Company pension Food on shift Schedule: Flexitime Holidays Overtime Weekend availability Experience: Event Management: 1 year (preferred) Licence/Certification: Driving Licence (required) Personal Licence (preferred) Willingness to travel: 50% (required) Work Location: In person Expected start date: 01/04/2025

Duties and Responsibilities: · Conducting market research to understand customer preferences, market trends, and competitive landscape. · Analysing sales data, customer feedback, and market conditions to inform marketing strategies. · Developing and implementing marketing plans and strategies to achieve business objectives. · Setting marketing goals, budgets, and timelines. · Building and maintaining a strong brand image. · Ensuring consistent brand messaging across all marketing channels. · Creating and managing marketing campaigns, including digital, print, and in-store promotions. · Organizing and managing promotional events, product launches, and other marketing activities. · Coordinating with sales, product development, and other departments to align marketing efforts. Skills and Experience: · Ability to analyse market trends, customer behaviour, and campaign performance · Excellent verbal and written communication skills · Bachelor's &/Master’s degree or a related study and experience · Developing strategies to enhance customer engagement and loyalty · Proficiency in Google Analytics, social media insights, and other relevant software · Highly organised with a keen attention to detail.

The Floor and Service Manager at Crate Bar & Pizzeria is an important role within the Bar & Pizzeria leadership team. You will champion customer experience and uphold high standards of service in the front of house team. There will be an element of training facilitation built into this role, in order to provide support to the front of house team during shifts, and lead continuous team training sessions. The ideal candidate will be someone who embodies great hospitality, and enjoys working as part of a team. We are looking for an individual who enjoys training and is able to motivate others in delivering excellent customer service. You’ll be reporting to the Venue Manager, and working closely with the People and Comms Manager. Day-to-day you will manage and lead supervisors and front of house team members to ensure high standards of service are upheld at all times. The job will be based in our bar in Hackney Wick. This is a full time position (40 hours) with variable shift patterns. You will also have the opportunity to take opt in to our four-day work week trial. Key Responsibilities: - Running and upholding customer service training, product training and assisting with new employee onboarding. - Leading floor and service training including training of new starters. - Work closely with the Venue Manager in maintaining operational performance of our POS systems to maximise efficiency of service. - Work with Venue Manager and on project teams on revenue driving initiatives. - Liaise with the events team to ensure events are thought through from a customer perspective. - Liaise with the bookings team to ensure all bookings and private hires receive a high level of service and attention, including supporting Host team members in their roles. - Shift management including providing support to supervisors, and liaising with supervisors and managers to ensure all on shift tasks are completed. - Maintaining high levels of hospitality and cleanliness on the floor at all times. - Proactively responding to customer complaints and feedback - both during shifts and via emails. - All duty management responsibilities including opening and closing the venue. Benefits - Opportunity to take part in our four-day week trial, which began in November for an initial period of 6 months. - Free staff meal and a drink when working on site, plus free coffee, fruit, and staff soft drinks fridge. - Generous staff discount package across the whole building (Crate & Silo). - A summer and winter whole-building staff party. - Cycle to work scheme. - Career development opportunities. - Employee assistance program.

please leave your number in the chat if you are interested in applying so I can contact you. We are looking for enthusiastic and customer-oriented individuals to join our dessert shop team. As a team member, you will be responsible for creating a welcoming environment for customers, preparing and serving delicious desserts, and ensuring that all aspects of the shop run smoothly. Whether you're making mouth-watering treats or providing excellent service, you'll play an essential role in ensuring our customers have a memorable experience. Key Responsibilities: Customer Service: Greet customers warmly and assist them with their dessert choices. Provide exceptional service to create a positive and memorable customer experience. Dessert Preparation: Prepare and assemble a variety of desserts (cakes, cookies, ice cream, pastries, etc.) following recipes and ensuring consistency in taste and appearance. Cleaning & Maintenance: Maintain cleanliness and organization of the shop, including cleaning counters, equipment, and dining areas. Cash Handling & Register Operation: Accurately process customer orders, handle cash, and use the point-of-sale system to complete transactions. Stock Management: Assist in restocking ingredients and supplies as needed. Ensure that inventory is kept at optimal levels for smooth operations. Team Collaboration: Work closely with other team members to ensure efficient operations and excellent service. Qualifications: Experience: Previous experience in dessert industry is desired. Skills: Strong communication and customer service skills. Ability to multitask and work efficiently in a fast-paced environment.

Overall Purpose of the Role: To support your restaurant management team in creating a great working environment that stimulates motivated and trained Nandocas to deliver a warm, fun, genuine and memorable experience to our customers which in return supports the achievement of maximum sales and profit. WHAT I DO People • I support my management team in creating a great working environment that supports our Compass and enables all Nandocas to enjoy their work and to be the best that they can be • I support my team’s training and development to create great customer feelings and moments. • I grow and develop Nandocas for life and for work by having quality conversations with them while on shift. • I recognise and celebrate the success of my team. • I support communication in the restaurant so that the team is well informed and feel heard. Product • I support my team to deliver amazing food, freshly cooked to order and served hot in 15 minutes. Place • I help to run great shifts that deliver brilliant customer moments and create the customer feelings. • I keep my restaurant beautiful, safe, clean and representative of the Nando’s brand. • I carry out, monitor, and correct procedures in order to be safe, legal and follow the Nando’s standards. Performance • I grow sales by running great shifts that deliver operational efficiency and achieve restaurant targets. • I support the delivery of operating profit through effective management of costs; including GP, waste and labour. • I support the communication and implementation of the restaurant’s business plan and vision.

Location: Barcelona - Remote working (Spain) Employment Type: Full-time About Us – Junction Connect Junction Connect is a fast-growing travel technology company, transforming how businesses and travellers connect through innovative digital solutions. Our platform streamlines travel management, helping organisations book, manage, and optimise their travel needs seamlessly. With rapid expansion and a growing customer base, we are looking for a Spanish speaking Technical Account Manager to join us on our exciting growth. The Role We are seeking a Technical Account Manager to build and manage relationships with our key customers in the Spanish region. This role is a mix of customer success, technical consulting, and account management—ensuring clients get the most out of our platform. As a TAM, you will serve as the primary point of contact for our client, providing expert guidance, troubleshooting, and strategic recommendations. You will also work closely with internal teams to advocate for client needs, ensuring seamless platform adoption and long-term success. Key Responsibilities: - Serve as the main point of contact for our client using our travel booking platform. - Provide technical consultation and assist with platform integrations, and configurations. - Work closely with internal engineering and product teams to resolve client issues. - Ensure client satisfaction and retention by proactively identifying and addressing needs. - Deliver training and best practices to clients for platform optimisation. - Collaborate with sales, customer success, and support teams to ensure seamless service delivery. Required Skills & Qualifications: - 5 + years of experience in technical account management, solutions consulting. - Strong communication and relationship-building skills. - Ability to translate technical concepts into business-friendly language. - Strong problem-solving skills and ability to work cross-functionally. - Experience working within a start-up or scale-up environment is a plus. - Bilingual – fluent in Spanish with professional proficiency in English. - Technical aptitude—familiarity with SaaS service provisioning is a plus. - Experience in travel technology, travel agency systems, and GDS environments is a plus. Join Us! If you’re ready to take on a dynamic role in a fast-growing travel tech company, we’d love to hear from you. Apply today, and a member of our team will be in touch!

Duties and Responsibility: · Prepare and cook a range of Indian dishes including the curries, street food, quick bites/ starters, biriyani as set out in the restaurant menu. · Prepare special dishes for special occasions. · Prepare delicious, hygienic and healthy food according to the business principles of the Restaurant. · Maintain the taste & quality of dishes which are prepared on a daily basis to ensure regular customers are satisfied. · Demonstrate knowledge of all recipes, standards, portion sizes of various curries produced in the kitchen. · Demonstrate a thorough understanding of traditional Indian curries. · To carry out month-end food stock taking. · Ensure food prepared is of the highest possible standards. · Controlling portion sizes in accordance with food specifications. · Dealing with food complaints efficiently. · Check that all food safety regulations and procedures are fully complied with. ** Skills and Experience:** · Strong culinary skills with a passion for creating exceptional dishes · Knowledge of food safety regulations and best practices in the kitchen · Ability to lead and motivate a team of kitchen staff · Excellent organisational and time management skills · Demonstrated leadership qualities in a fast-paced environment

Il Bistrotto is a fresh and exciting Italian dining concept opening soon in Chelsea, London. We are dedicated to offering authentic Italian cuisine with a Mediterranean twist, featuring carefully sourced regional products that celebrate the rich and diverse flavours of Italy and not only. Job Summary We are seeking a dedicated and skilled Sous Chef to join our culinary team. The ideal candidate will play a vital role in supporting the Head Chef in the daily operations of our kitchen, ensuring high standards of food quality and presentation. The Sous Chef will also be responsible for supervising kitchen staff, managing food preparation, and maintaining food safety standards while fostering a positive and productive work environment. Responsibilities - Assist the Head Chef in menu planning and development, ensuring creativity and seasonal relevance. - Supervise and train kitchen staff in food preparation techniques, cooking methods, and presentation standards. - Ensure that all dishes are prepared to the highest quality and consistency, adhering to established recipes and portion control guidelines. - Maintain a clean and organised kitchen environment, ensuring compliance with food safety regulations. - Help manage inventory levels, including ordering supplies and minimising waste. - Collaborate with the culinary team to develop new dishes and improve existing menu items based on customer feedback. - Oversee daily kitchen operations, including scheduling staff shifts and managing workflow during peak service times. - Foster a culture of teamwork and collaboration within the kitchen staff to enhance overall performance. Qualifications - Proven experience as a Sous Chef or in a similar role within a restaurant or hospitality setting. - Strong knowledge of food safety regulations and best practices in culinary operations. - Excellent leadership skills with experience in supervising and managing a team effectively. - Proficient in food preparation techniques with some experience in bread and pasta making. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - Strong communication skills to facilitate collaboration among kitchen staff and front-of-house teams. - A culinary degree or relevant certification is preferred but not essential; practical experience is highly valued. Join us as we create exceptional dining experiences through innovative cuisine and outstanding hospitality! Job Types: Full-time, Permanent

We are a small family business looking for the hardest thing to find these days, a hard working honest person. Driving license and right to work in UK it's a must. We are seeking a dynamic and results-driven B2B Sales Representative to join our team in the stone industry. The ideal candidate will be responsible for driving sales, building relationships, and developing new business opportunities within the construction, architectural, and design sectors. Key Responsibilities: • Business Development: Identify and pursue new business opportunities by targeting key accounts within the construction, architecture, and design industries. • Sales Strategy: Develop and execute sales strategies to meet and exceed monthly and quarterly sales targets. • Client Relationship Management: Build and maintain strong relationships with current and prospective clients, offering tailored solutions to meet their stone product needs. • Product Knowledge: Stay up to date with the latest stone products, trends, and industry developments to provide expert advice and recommendations to clients. • Negotiations & Contract Management: Lead negotiations, draft quotes, and finalize contracts to secure business deals. • Customer Service: Provide exceptional post-sales support, ensuring customer satisfaction and addressing any issues or concerns. • Market Research: Conduct market analysis to understand industry trends, competitive landscape, and customer demands. • Reporting: Maintain accurate records of sales activities, customer interactions, and market trends in CRM software. • Collaboration: Work closely with marketing, logistics, and production teams to ensure smooth order fulfillment and product availability. Qualifications: • Proven experience in B2B sales, preferably in the stone, construction, or building materials industry. • Strong understanding of stone products, applications, and market dynamics. • Excellent communication, negotiation, and interpersonal skills. • Ability to develop and maintain long-term customer relationships. • Results-oriented with a strong focus on achieving sales targets. • Ability to work independently as well as part of a team. • Bachelor’s degree in Business, Marketing, Construction, or related field (preferred). Preferred Skills: • Knowledge of stone sourcing, supply chain management, and production processes. • Experience working with architects, contractors, and designers. If you’re passionate about sales and the stone industry, and are looking to make a significant impact within a growing organization, we encourage you to apply!

Position Overview: We are seeking a proactive Customer Success Executive to join our Servicing Team. This role is ideal for a confident and sociable individual with a strong understanding of insurance policies and client needs. You will be responsible for managing policy renewals, identifying opportunities for cross selling, and conducting interim check-ins to ensure our clients receive a 5-star service. Key Responsibilities: Client Management: Build and maintain strong relationships with clients, ensuring their insurance needs are met effectively. Policy Reviews: Conduct thorough policy reviews at renewal, aligning coverage with evolving client requirements. Cross-Selling: Identify and confidently recommend additional insurance solutions that add value to the client. Proactive Engagement: Reach out to clients at key touchpoints throughout their policy term to ensure satisfaction and address any gaps. Service Excellence: Uphold Fuelled’s high standards of customer service, acting as a trusted advisor to clients. Collaboration: Work closely with internal teams to deliver seamless client experiences. Experience 2+ years experience in a customer service or sales role within insurance Excellent verbal and written communication skills Confident phone manner A passionate problem-solver Excellent organisation skills Self-motivated – can work alone and as part of a team Willingness to learn and adapt in a dynamic business environment Tech-savvy Job Types: Full-time, Permanent Pay: £23,000.00-£30,000.00 per year Additional pay: Bonus scheme Commission pay Benefits: Working for a B-Corp organisation Canteen Casual dress Company events Company pension Free parking Health & wellbeing programme Life insurance On-site parking Schedule: Monday to Friday

As an IT Support Technician, you will be the first point of contact for clients requiring technical assistance. Your primary responsibility will be to troubleshoot, resolve issues, and ensure the seamless operation of our clients' systems and networks. This role plays a key part in upholding our reputation for reliability and excellent customer service. Responsibilities: Provide first-line technical support to end-users for hardware, software, and peripheral-related issues. Diagnose and resolve software and hardware-related technical problems. Install, configure, and update software and hardware as needed. Manage user accounts, access permissions, and security rights. Monitor and maintain IT systems and networks to ensure efficiency. Track and log all support requests, issues, and resolutions using our ticketing system. Assist in developing and updating IT policies, procedures, and documentation. Perform remote troubleshooting and offer step-by-step technical guidance. Collaborate with IT team members and other departments to provide seamless support Maintain a professional approach, ensuring excellent customer service and confidentiality. Qualifications & Requirements Proven experience in an IT Support Technician or similar role. Strong knowledge of computer systems, mobile devices, and technology solutions. Hands-on experience with operating systems such as Windows, macOS, and Linux. Familiarity with remote desktop tools and help desk software. Excellent problem-solving and communication skills. Ability to work both independently and collaboratively. Strong organizational and multitasking capabilities. Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are an advantage.

Waterside Café opened in 1995 in the historic pool of Little Venice, Paddington. We welcome customers aboard our café boat to enjoy a choice of teas, coffees, breakfasts, light lunches and afternoon teas in this tranquil and unspoilt waterside location in the heart of London. We are looking for dynamic front of house staff to assist come and join us for the re-opening of the Café, under new management. We are excited to provide elevated experiences for our customers and a fun working environment for our team as we learn, grow and deliver the vision together. ** **Please check your commute before applying You are the face of our brand. You are a proven people-person, greeting every guest with warmth and confidence. With a deep appreciation for hospitality, you take pride in delivering exceptional service and guiding guests through our carefully crafted artisanal menu with passion and precision. Your attention to detail and commitment to excellence ensure that every interaction is seamless. Who You Are Naturally warm, dynamic, engaging, and confident in delivering top-tier service. Able to deliver to standard against the core role requirements including serving café guests at the counter, bringing out food/drinks to tables, maintaining the café environment. A team player who thrives in a fast-paced, high-energy space. Passionate about quality, craftsmanship, and the experience of sharing it with others. Attentive to detail, with a strong sense of professionalism and pride in presentation. ** Requirements** Experience in the hospitality industry or barista Availability that meets the needs of our shift patterns Weekend and bank holiday availability preferred You must be authorised to work in the UK Language: English (other languages are a plus). ** What You Get** 28 days (including bank holidays) Shop discounts off-shift Free coffee on-shift Ongoing training & career growth opportunities 100% of tips are shared with the team £14.00 per hour We welcome applicants from diverse backgrounds.

Job Summary: The Business Development Manager (BDM) for a construction company is responsible for identifying and securing new business opportunities, building strong client relationships, and contributing to the overall growth of the company. This role requires deep knowledge of the construction industry, an ability to spot emerging trends, and a strong track record in acquiring new projects. The BDM will play a key role in driving revenue through bidding on new construction projects, managing client relationships, and collaborating with project management teams to ensure the company’s services meet market needs. Key Responsibilities: Market Research & Strategy Development: Conduct market research to identify new business opportunities within the construction industry, including public and private sector projects. Stay up-to-date on trends in construction, including technology, regulations, and industry best practices. Develop and implement business strategies to target potential clients, including developers, government agencies, and private sector organizations. Lead Generation & Prospecting: Identify and prospect potential clients in the construction sector, including real estate developers, government bodies, architects, and engineers. Generate leads through various channels, such as industry events, networking, referrals, and online platforms. Build a solid pipeline of future projects through aggressive business development tactics. Client Relationship Management: Establish and maintain strong relationships with key decision-makers, including architects, contractors, project managers, and developers. Understand client needs and develop customized proposals that align with their vision and budget. Ensure the smooth communication of project requirements between clients and internal teams throughout the bidding and construction phases. Proposal Development & Tender Submissions: Lead the preparation and submission of competitive bids and proposals for new construction projects. Collaborate with estimators, project managers, and other internal stakeholders to prepare accurate and compelling proposals. Negotiate terms and conditions with clients to finalize contracts and secure project awards. Project Tracking & Reporting: Monitor ongoing projects and their profitability, providing feedback and support to the project management team to ensure deadlines and budgets are met. Regularly report on business development activities, lead conversion rates, and sales achievements to senior management. Ensure the company’s goals are met by maintaining and tracking sales targets and pipeline performance. Industry Networking & Partnerships: Represent the company at industry events, conferences, and trade shows to increase visibility and establish new business connections. Build strategic partnerships with other construction firms, subcontractors, and industry professionals to enhance the company’s service offerings and expand market reach. Collaboration with Internal Teams: Work closely with project managers, engineers, and estimators to ensure alignment on project scope, timelines, and budgets. Provide market insights and client feedback to assist in refining company offerings and improving overall service quality. Required Skills & Qualifications: Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or a related field. Minimum of 5 years of experience in business development, sales, or project management within the construction industry. Proven track record of securing new business and achieving sales targets in construction. Strong knowledge of construction processes, bidding, and project management. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple clients and projects simultaneously. Familiarity with construction software, CRM tools, and Microsoft Office Suite. Preferred Qualifications: Knowledge of local, state, and federal construction regulations and permitting processes. Established network of contacts within the construction industry, including developers, general contractors, and subcontractors. Experience with public and private sector projects, including government contracts and commercial developments. Familiarity with cost estimation software and project management tools. Working Conditions: Full-time position with occasional travel to client sites, construction sites, and meetings. Office-based, with the possibility of remote work depending on company policy. Flexibility in working hours, with occasional evening or weekend work depending on project deadlines or events.

About Us: At Taj Jewels, we craft timeless treasures that celebrate life's special moments. Our collections reflect elegance, craftsmanship, and a passion for exquisite design. As we grow, we're on the lookout for a dynamic and driven Sales Manager to lead our team and contribute to our success. Role Overview: As a Sales Manager, you’ll play a pivotal role in driving sales, building customer relationships, and ensuring that our customers receive a world-class experience. Key Responsibilities: Develop and execute sales strategies to meet or exceed revenue goals. Foster strong relationships with customers, ensuring outstanding service. Analyze sales data and market trends to refine strategies and identify opportunities. Collaborate with marketing and merchandising companies to optimize product offerings and promotions. Represent the Taj Jewels brand with professionalism and passion. Qualifications: Proven experience as a Sales Manager or in a similar leadership role. Strong understanding of the luxury retail or jewelry market (preferred). Exceptional leadership, communication, and interpersonal skills. Results-oriented with a track record of exceeding targets. Ability to analyze data and make informed business decisions. Skills: Sales & Business Development – Ability to drive sales, achieve targets, and implement effective upselling and cross-selling strategies. Jewellery Product Knowledge – Expertise in diamonds, gold, and fine jewellery, including certifications, trends, and craftsmanship. Customer Relationship Management (CRM) – Strong communication skills to build long-term client relationships, handle VIP customers, and provide personalized service. Negotiation & Leadership – Skilled in closing deals, managing objections, and leading a sales team to achieve performance goals.

We are looking for an experienced FOH Manager to join our small but mighty team - proud to serve some of the best tacos and margaritas in London. We require the following: Experience working in a fast paced restaurant environment Dynamic and able to use initiative to make decisions Passionate and hardworking Ideally some kitchen experience in order to support during busier times Has strong leadership qualities and is able to work strongly and effectively within a team Driving Licence is essential. To support the distribution of food and drink stock between our restaurants and prep kitchen Experience running food delivery platforms Ensuring customers receive the warmest welcome possible For the right candidate, there is an opportunity to grow with our team and help shape our future at Taca Tacos.

Start in April 2025 What do we offer for this role? *Up £13.50 per hour including service charge. Starting at £12.50 include service charge Rapid progression in pay and job role for the right candidate *Pension and 28 days holiday *Birthday off guarantee，£100 to spend in our restaurants *Staff meals and Staff discounts. Your Responsibility: As part of the team, you will report directly to management and will be a key member of the front of house team. This will mean helping to set up and get the restaurant ready for opening and once opened, you will be integral to the successful running of day-day service and help closing. *At least one year previous experience in hospitality and be able to work in the fast moving environment. *Excellent customer interaction and looking to provide great service, also to be confident in taking orders and dealing with the public generally. *Multitask role between Bar & Waiting, experience in cash handling, PDQ payments & EPOS till system (Training will be given). *The right candidate should have a warm, nurturing, calm & patient personality, and should be excited to work in a creative, fast-paced, fluid and flexible environment. *Fluent in English, Chinese, Vietnamese, Korean or Japanese speakers are a plus. About us: With two restaurants in the London, located in Soho and Elephant & Castle, we are a growing Asian restaurant brand, offering unique Cantonese/Chinese fusion dishes which set us apart from other Asian restaurants.

We are seeking a versatile and dynamic individual to join our team at Rosemay Boutique Hotel. This role involves responsibilities in Front Office, Café Serving, and Housekeeping. If you're someone who enjoys variety and providing excellent customer service, this could be the perfect opportunity for you. Key Responsibilities: Front Office: Managing guest check-ins/outs, answering inquiries, and handling reservations. Café Serving: Assisting in the café by serving breakfast and light meals to our guests. Housekeeping: Ensuring guest rooms and common areas are clean, tidy, and well-maintained. Key Skills Required: Customer Service: A warm and welcoming approach with excellent communication skills to ensure guest satisfaction. Previous working experience in the hotel is desirable Multitasking: Ability to handle different tasks efficiently, from reception duties to serving in the café and housekeeping. Attention to Detail: Ensuring rooms are impeccably clean, café services run smoothly, and guest experiences are memorable. Teamwork: Comfortable working with a small, close-knit team across departments. Adaptability: Flexibility to work in various roles as required, with shift hours across mornings, afternoons, and weekends. Requirements: Previous hotel / hospitality experience in Front Office, Café/Restaurant service, and Housekeeping roles. Friendly, professional demeanour with a positive attitude. Flexibility to work various shifts, including weekends and holidays. Why Join Us? Be part of a boutique hotel with a friendly and supportive team. Gain experience across different departments, building a variety of skills. Competitive part-time salary and staff benefits. To apply, please submit your CV and a brief cover letter explaining why you’re the perfect fit for this role.

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person

Schnitzel Forever is looking to hire full time FoH team members with experience in waitering. Ideal candidate will have basic knowledge of cocktails, coffee and floor service but training will be provided. - Taking orders - Greeting customers - Working with other floor team members - Cocktail skills is a bonus - Working with tray - Barista/bartending skills is a bonus - Smiley and positive attitude with guests Ideal candidate will have: - Over 2 year experience - Good communication and command of English language - Ability to work well within a team - Good managing skills - Good team work skills - Positive attitude and punctual

Salary: £28,000 - £38,000 per year Employment Type: Permanent, Full-time Location: Uxbridge Shift & Schedule: 8-hour shift, Monday to Friday Job Overview We are seeking an Experienced Sales Administrator to provide comprehensive support to our Practice. This role is integral in ensuring seamless coordination between sales, clients, and internal departments while maintaining high standards of accuracy, professionalism, and efficiency. As a Sales Administrator, you will be responsible for managing sales orders, maintaining client records, coordinating communication between stakeholders, and assisting in the preparation of sales reports. Your role will also involve handling inquiries, ensuring accurate data entry, and supporting the team in achieving sales targets. The ideal candidate will have strong organizational skills, attention to detail, and excellent communication abilities, along with proficiency in CRM systems, Microsoft Office 365, and business correspondence. You should be proactive, capable of managing multiple tasks simultaneously, and committed to delivering high-quality administrative support. liaise with different offices across the different jurisdictions. Key Responsibilities: 1. Ensure the accuracy and integrity of client records by consistently maintaining and updating sales data within the company's CRM system to guarantee smooth operational flow. 2. Foster strong collaboration with both internal teams and external stakeholders to facilitate the efficient coordination of sales processes, addressing inquiries and ensuring timely resolutions of issues. 3. Prepare and manage critical financial documents, including invoices, reports, and various other administrative paperwork, ensuring they are accurate, timely, and compliant with company standards. 4. Cultivate strong customer relationships by providing exceptional service, responding to client queries promptly, and addressing concerns in a professional and courteous manner. 5. Ensure strict adherence to company policies and industry standards when performing administrative duties, ensuring all actions meet compliance guidelines and internal regulations. 6. Effectively utilize Microsoft Office 365 and CRM software to manage workflow, organize data, and ensure that administrative functions are carried out in an efficient and timely manner. 7. Follow up on pending orders to ensure that all necessary processes are completed, and ensure clients receive their products or services on schedule without delays. 8. Provide comprehensive support to the sales team, ensuring that administrative tasks are completed efficiently and that sales operations continue smoothly without interruptions. 9. Continuously monitor and streamline sales processes, identifying areas for improvement and proactively addressing any challenges to enhance overall productivity and customer satisfaction. Requirements: • A Bachelor's degree in Business Administration, Management, Project Management, or a related field. An MSc in Management or MSc Management with Project Management is highly desirable. • At least 1-2 years of experience in a sales administration or similar administrative role. • Strong proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Outlook) and CRM software; excellent written and verbal communication skills. • Knowledge of project management tools and methodologies is a plus. • Ability to build and maintain effective relationships with internal and external stakeholders. • Proactive, self-motivated, and able to manage multiple tasks in a dynamic environment. • Understanding of company policies, industry standards, and the importance of maintaining accurate and compliant records. This position offers a fantastic opportunity to advance your career in a supportive and engaging team environment. If you're looking for a role that offers both meaningful work and attractive benefits, we encourage you to apply. Visa sponsorship is available for eligible candidates to assist with relocation. If you are a driven and experienced professional eager to contribute to a dynamic team, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing the potential of you joining our team.

At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!

Job Description: Waiter / Waitress Leader (Bubble Tea & Noodle Restaurant) Position Title: Waiter / Waitress Leader Location: W4 5 Reports To: Chef and Position Overview: We are looking for an experienced and dynamic Waiter/Waitress Leader to oversee the front-of-house team in our bubble tea and noodle restaurant. This role involves ensuring outstanding customer service, supervising the team, and managing day-to-day dining operations efficiently. Key Responsibilities: Customer Service Excellence: Greet and seat customers with a friendly and welcoming attitude. Ensure a smooth and enjoyable dining experience, addressing customer feedback promptly. Provide menu recommendations, including bubble tea options and noodle dishes. Team Leadership: Supervise, mentor, and motivate the front-of-house team during shifts. Delegate tasks effectively to ensure efficient service delivery. Assist in training and onboarding new staff members. Operational Support: Collaborate with kitchen staff and baristas to ensure timely order preparation and delivery. Monitor table turnover and cleanliness throughout service hours. Assist in managing reservations and walk-in customers. Inventory and Supplies: Oversee the availability of service essentials such as utensils, condiments, and beverages. Report inventory shortages to management for prompt replenishment. Compliance and Standards: Ensure adherence to health and safety standards. Maintain a clean, organized, and professional front-of-house environment. Qualifications and Skills: Previous experience in a supervisory role within the hospitality industry. Familiarity with bubble tea and Asian cuisine is a plus. Strong leadership and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work efficiently under pressure in a fast-paced setting. Benefits: Competitive salary with tips. Opportunities for growth and professional development. Staff discounts on meals and beverages.

We are seeking a dedicated and experienced Wine Bar/Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Knowledge and interest in wine especially low intervention productions - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£28,000 to £35,000 per year) Schedule: Full-Time

Receptionist required for a property management company deal with incoming calls and some emails. Post in and out. Ensuring stock of stationery, cleaning materials and kitchen requirements. Ensuring photocopiers maintained. Taking messages and passing on. Letting in visitors. Assistance with general admin to assist the office summary as a receptionist/administrative assistant, you will be the first point of contact for our organization, responsible for managing front desk operations and providing administrative support. Reporting to the office manager, your core skills in computer proficiency, phone etiquette, and organizational abilities will ensure smooth daily operations. Your premium office experience will enhance your effectiveness in handling various tasks, while relevant skills in microsoft office and data entry will contribute to efficient office management. Join our team to play a vital role in creating a welcoming environment and supporting our organizational goals. Qualifications previous administrative experience in an office setting required excellent phone etiquette and communication skills well-organized with strong organizational abilities job types: full-time, permanent pay: £23,310.00-£24,573.00 per year benefits: casual dress company pension schedule: monday to friday 9am-6pm no weekends education: gcse or equivalent (preferred) experience: customer service: 1 year (preferred) administrative experience: 1 year (preferred) language: english (required) work location: in person

KEY ACCOUNTABILITIES & RESPONSABILITIES - To greet customer and identify their reservations. - To coordinated the bookings and ensure proper table rotation. - Invite customers to wait for their table to be ready at the bar. - To be dressed in a suitable outfit and that the appearance enhances the image of the venue. - That she / he is thoroughly informed on all promotions, and changes in the sales programme. - To be totally familiar with all food and beverage items. - That he / she knows that basic service rules and help in service if she asked to. - At all times to be aware of and practice good customer relations, assisting the guest in any way. - To attend to customer complaints satisfactorily by calling the Floor Manager. - To be continually aware of, and maintain the highest standards of personal hygiene and dress. - To ensure a team spirit and a working discipline. - To do the host stand set up according to the manual. - To answer telephone calls promptly. - To ensure a careful handling of all restaurant materials. - To keep the reception areas are kept in good order. - Maximise table efficiencies through table allocation and turning tables - Opentable (or other reservations system) experiance is an advantage

Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions. Position: Hotel Manager Shift: Full-time Key Responsibilities: - Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance. - Manage, mentor, and motivate a team of employees to provide outstanding service to guests. - Ensure that the hotel is operating within budget and achieving financial targets. - Handle guest complaints, requests, and feedback with professionalism and care. - Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service. - Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction. - Coordinate with other department heads to maintain smooth hotel operations. - Oversee recruitment, training, and performance management for hotel staff. Qualifications: - Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry. - Strong leadership skills and the ability to motivate and manage a diverse team. - Exceptional problem-solving and decision-making abilities. - Excellent communication, interpersonal, and organizational skills. - Solid understanding of hotel management software and booking systems. - Ability to manage budgets, analyze financial reports, and improve operational efficiency. - A passion for hospitality and providing outstanding guest experiences. Why Join Us: - Lead the operations of a brand-new hotel and help set the standard for excellence. - Opportunities for career growth and professional development. - Be part of a dynamic, energetic, and passionate team. If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.