Customer experience manager jobs in United Kingdom - Page 9

We are looking for experienced, reliable, and hard-working Self-Employed Parcel Delivery Drivers to join our team delivering on behalf of DPD, one of the UK’s leading parcel delivery networks. ​If you have experience in multi-drop delivery, a positive attitude, and excellent customer service skills, we want to hear from you! ​What We Offer: ​Competitive Daily Rates / Pay per drop (High earning potential) ​Regular & Consistent Work (5 to 6 days a week available) ​Optimized Routes via DPD’s industry-leading handheld scanner technology ​Full Training & Onboarding Support provided ​Option to use your own van (or van rental guidance can be provided if required)

We are seeking a dedicated and experienced Head Waiter / Supervisor to join our team at a vibrant Moroccan restaurant and shisha lounge.We are looking for a full-time professional with previous experience in a similar supervisory role, ideally with experience working in North African or Middle Eastern cuisine. The successful candidate should have excellent English language skills, strong leadership and communication abilities, and a passion for delivering outstanding customer service.The position requires availability for evening and weekend shifts, with an immediate start.At our establishment, we value our team members and offer: • Flexible working hours, • Competitive wages, • A positive and supportive working environment

The Listing is looking for a confident, organised and proactive Sales & Events Assistant to join our team. You’ll support the day-to-day sales and events operation, helping turn enquiries into confirmed bookings while ensuring clients receive excellent service from their first enquiry through to their event. This is a customer-facing role, so excellent communication skills are crucial. You should be comfortable speaking with clients by email, over the phone and face-to-face, and confident conducting venue viewings. Key Responsibilities • Handle incoming event and booking enquiries via email and telephone in a professional and timely manner., • Respond to clients, provide venue information, menus, packages and availability, and follow up enquiries to help convert leads into bookings., • Proactively generate new leads and identify opportunities for corporate events, private parties, Christmas bookings and other functions., • Conduct venue viewings with prospective clients, confidently presenting The Listing and its different event spaces., • Follow up after viewings and maintain communication with prospective clients., • Assist with preparing quotes, proposals and event information., • Maintain accurate records of enquiries, leads, bookings and client communications., • Work closely with the operations team to ensure confirmed event details are communicated correctly., • Assist the Office Manager with day-to-day administrative and operational tasks., • Help maintain relationships with existing corporate and event clients and encourage repeat business., • Support the wider team during busy periods and with general office duties where required. What We’re Looking For The ideal candidate will have: • Excellent written and verbal communication skills., • A confident and professional telephone manner., • A friendly, outgoing personality and confidence meeting clients face-to-face., • Strong organisation and attention to detail., • Good time-management skills and the ability to manage multiple enquiries at once., • A proactive approach to sales and lead generation., • Confidence following up leads and asking for the booking., • Good computer and administrative skills., • The ability to work independently while also being part of a busy hospitality team., • Previous experience in hospitality, events, sales or customer service is desirable but not essential. What Success Looks Like Success in this role means responding quickly to enquiries, providing an excellent client experience, generating new opportunities and ultimately helping increase the number and value of events booked at The Listing. We’re looking for someone who doesn’t simply process enquiries, but actively follows them up, builds relationships and looks for opportunities to turn interest into business.

Looking for a retail assistant who has a genuine passion for food and creativity. you will play a crucial role in creating a welcoming and enjoyable experience for our customers. Your main responsibilities will include greeting and serving customers, taking orders, and ensuring the cleanliness and organization of the café. Key Responsibilities: • Customer Interaction: Provide friendly and efficient service, ensuring customers feel valued and comfortable., • Order Management: Accurately take and process orders, ensuring timely service., • Cleanliness: Maintain a clean and inviting environment by regularly tidying the front-of-house area., • Team Support: Collaborate with team members to ensure smooth daily operations. Requirements: • A positive attitude and strong communication skills., • Ability to work efficiently in a fast-paced setting., • Previous experience in a customer-facing role is a plus but not required. Be part of a small, friendly team at The Eclectic Collection, where your contribution will be valued and your skills developed in a dynamic café atmosphere.

✂️ EXPERIENCED HAIR STYLIST WANTED – BLACKHEATH ✂️ Go West Hair Salon is looking for an experienced, confident and passionate Hair Stylist to join our established team at our salon on Westcombe Hill, Blackheath. We are looking for someone who can take over an established stylist position with existing client opportunities and become an important part of our growing team. ✨ Experienced stylist ✨ Friendly and professional ✨ Strong cutting, colouring & styling skills ✨ Good customer service ✨ Established salon & clientele ✨ Modern, welcoming environment ✨ Davines products ✨ Competitive package & incentives ✨ Immediate start available If you’re an experienced stylist looking for a fresh start and a great opportunity in Blackheath, we’d love to hear from you. 📍 Go West Hair Salon 160 Westcombe Hill, Blackheath, London SE3 7DH 📩 DM us or contact the salon for a confidential chat.

Join our team as a Sales Assistant and play a crucial role in delivering exceptional customer service in our retail environment. Your responsibilities will include: • Assisting customers in finding products and providing detailed information., • Accurately and efficiently handling transactions at the cash register., • Stocking shelves and organizing displays to maintain a tidy and visually appealing store., • Collaborating with team members to meet store goals and enhance customer satisfaction., • Keeping abreast of product knowledge, promotions, and store policies., • Managing deliveries and participating in the opening and closing of the store. Ideal candidates are friendly, enthusiastic, and passionate about customer service. Although prior retail or sales experience is beneficial, it is not mandatory. Ability to work alone is required.

WHO WE ARE Sonny's is a fully gluten free, dairy free and nut free fast-food brand, building the future of fast food. Built by a Coeliac, we exist to make eating on the go easy, safe and genuinely enjoyable for people who've spent too long worrying about cross-contamination. Everyone deserves to eat with peace of mind, without compromising on taste. We've opened a brand new unit in the popular and fast paced foodhall, Boxpark Shoreditch, and we're building a team who care as much as we do about getting this right for our customers. This is an exciting opportunity, at an early stage of our journey, with more opportunities to follow as we grow. We have celebrity endorsements and a very excited community who can't wait for us to open. We can’t wait to speak with you! WHAT YOU GET • Work-life balance - part time contract, • Competitive salary, plus bonuses, • Free staff meals on shift, • The chance to be part of a brand-new concept, • A role in an early-stage, mission-led business with more opportunities to follow as we grow THE ROLE We're looking for a Chef/Team Member who can hit the ground running in a fast-paced kitchen, while also being comfortable speaking with customers. This isn't a traditional kitchen-only position, as there'll be a mix of prep, cooking and customer facing moments as well as back-office admin including writing rotas, placing orders and stock/inventory control. Cooking experience is essential for this role and we'd love someone who is equally as happy to engage with members of the public and deliver great customer service. WHAT YOU'LL DO In the Kitchen • Prep and cook hot food to the Sonny's spec, • Maintain food safety and allergen control at all times, • Receiving and putting away deliveries On the Counter • Hand food to customers and answer questions with confidence about ingredients and allergens, • Represent Sonny's with warmth and care, especially with customers managing allergies, intolerances and dietary requirements, • Support the wider team wherever the shift needs you WHAT WE'RE LOOKING FOR • Cooking experience is essential, ideally in a fast-paced kitchen environment, • Deep understanding of food allergens and dietary requirements, • Strong Food Safety knowledge (Level 2 Food Safety minimum), • Comfortable being both hands-on in the kitchen and customer facing, • Team player who stays calm and reliable under pressure, • Immediate start BONUS POINTS FOR • A passion for changing the gluten free and food allergy space, • Experience in a street food/foodhall or open-kitchen environment, • Previous customer-facing experience Benefits: • Company pension, • Discounted or free food, • Employee discount

About Us A dynamic property services company in Camberwell, delivering high-quality repair and maintenance services to social housing, local councils and private residential customers across London. They pride themselves on professionalism, reliability, and excellent customer service. Role Overview The Account Manager will manage customer relationships, coordinate engineers’ schedules, and ensure smooth operational and financial processes. This is a fast-paced, office-based role suited to someone commercially driven and highly organized. Key Responsibilities · Manage work orders/jobs from start to finish. · Respond to enquiries and convert leads into confirmed jobs. · Book jobs efficiently into engineers’ diaries and coordinate scheduling. · Maintain strong customer relationships and deliver excellent service. · Issue invoices and ensure payment is received for completed works. · Maintain accurate CRM and administrative records. Skills & Experience Required · Experience in account management, sales, or business development. · Strong communication and negotiation skills. · Highly organized with strong administrative ability. · Confident using CRM systems and Microsoft Office. · Target-driven and commercially aware. · Experience within property services (desirable).

Napoli on the Road is looking for a passionate and talented Host to join the team at Napoli on the Road Soho. Newly crowned, No.1 in the world at the Top Pizza awards. You will be joining an award-winning team who are all about the attention to detail and guest experience. Here it is not just about the highly acclaimed pizza, but the curated guest journey. The first pizza restaurant in the world to offer a tasting menu, with the best seasonal ingredients. Your role as Host is the first and lasting impression of Napoli on the Road, and for that we are seeking someone who loves engaging with people, and offering service with empathy, personality and kindness. Requirements: • Excellent customer service skills, • Good command of English, • Strong communication and teamwork abilities, • Knowledge of booking management systems Why Work For Us? · Access to supplier and educational trips · Be part of a caring and people focused team · Access to 50% Staff Discount in all restaurants up to 4 guests (off shift) All applicants must be eligible to live and work in the UK.

WE’RE HIRING – TRAINEE MANAGERS & EVENT ASSISTANTS | LONDON (N1 – ANGEL, ISLINGTON) Looking for a fresh start, a new challenge or an opportunity to build a career in sales, marketing and management? We're expanding our London team and looking for enthusiastic, ambitious individuals to join us! We work with well-known UK brands, helping them connect with new customers through face-to-face marketing, live events, retail promotions and brand activation campaigns. No bots. No banners. Just real people, real conversations and real opportunities. £37,500–£62,500 OTE Full Training Provided What we offer: • Competitive earning potential with OTE of £37,500–£62,500., • Full training provided. No previous experience required., • Hands-on experience in sales, marketing and customer engagement., • Opportunities to develop leadership and management skills., • A fast-paced, supportive and people-focused working environment., • Opportunities for career progression based on performance. What you'll be doing: • Representing established brands at face-to-face events., • Engaging with customers and introducing products and services., • Developing sales, communication and negotiation skills., • Working towards individual and team targets., • Learning the foundations of team leadership and management. Who we're looking for: We're more interested in your personality, attitude and potential than your CV! You could be a great fit if you are: • Confident, outgoing and enjoy meeting new people., • Motivated, ambitious and eager to learn., • A strong communicator with a positive attitude., • Comfortable working towards targets., • Interested in building a future in sales, marketing or management. Previous experience isn't essential – just bring your enthusiasm and willingness to learn! 📍 Job Details • Location: Angel, Islington, London (N1 0QH), • Working days: Monday–Saturday (6 days per week), • Hours: 9am–6pm, • Earning potential: £37,500–£62,500 OTE, • Training: Fully provided INTERESTED IN JOINING US? We're looking to speak with people who are ready to take the next step in their careers. This is a self-employed opportunity, not an employed position. Earnings are 100% commission-based, meaning income will depend on your individual performance. We believe in being transparent from the outset so applicants can make an informed decision before applying.

As our Floor Manager, you will be supporting the Restaurant Manager in guiding the floor team and running a smooth operation. • Lead by example: Support the floor team, ensuring every guest receives a warm welcome and exceptional service, • Support the team: Make sure your team is familiar with service procedures, updated employee manuals, and provide necessary training. Your effort will ensure the reception team can confidently deal with guest queries and daily duties, • Operational excellence & communication: maintain effective communication between the team and senior management so that everything is excellently executed., • Assist and support training and development of all employees., • Deal effectively with customer complaints Required Qualifications & Experience • 2 year’s experience in a similar role, • Team management experience, • Excellent communication skills

Restaurant Manager Italian Restaurant – Fiorenza Restaurant, London Overview We are seeking a highly experienced and commercially minded Restaurant Manager to lead the operations of our premium Italian restaurant located in the Southwark area. This role requires a confident leader with a proven track record in delivering exceptional service standards, managing high-performing teams, and driving operational excellence. The successful candidate will have a minimum of 5 years’ experience in restaurant management, strong systems knowledge (including Toast POS), and a deep understanding of high-end hospitality standards. This is a full-time, permanent position, requiring full flexibility. Key Responsibilities • Lead and oversee all front-of-house and operational activities, ensuring seamless day-to-day service, • Set, maintain, and continuously improve high-end service standards across the restaurant, • Recruit all necessary staff for the restaurant, including workforce planning, interviewing, and onboarding, • Train, develop, and retain staff, with a strong focus on upselling techniques, product knowledge, and revenue generation, • Ensure the team delivers confident, consistent upselling while maintaining a premium guest experience, • Plan, coordinate, and manage private events, group bookings, and special functions, ensuring smooth execution from enquiry to delivery, • Design and manage staff rotas in line with business needs and labour cost targets, • Conduct regular performance reviews and implement training and development plans, • Manage ordering, supplier relationships, stock control, and inventory audits, • Ensure accurate use of the Toast POS system, including reporting, cash control, and compliance, • Monitor KPIs, sales performance, and operational costs, implementing strategies to maximise profitability, • Handle customer feedback and complaints with discretion and professionalism, • Ensure full compliance with UK health & safety, food hygiene, licensing, and employment regulations, • Work closely with the kitchen management team to ensure quality, consistency, and efficient service delivery, • Maintain a strong floor presence during service, leading by example Requirements • Minimum 5 years’ experience as a Restaurant Manager or General Manager in a quality or high-end restaurant, • Proven experience in recruiting, training, and leading hospitality teams, • Demonstrated success in training staff on upselling and increasing average spend per cover, • Experience in planning and managing restaurant events and group bookings, • Strong operational, financial, and organisational skills, • Excellent knowledge of service standards, food safety, and compliance requirements, • Hands-on experience with Toast POS (essential), • Experience with stock management, ordering systems, and supplier negotiation, • Ability to analyse reports and make data-driven decisions, • Strong leadership and people-management skills with a coaching mindset, • Excellent communication, organisational, and problem-solving abilities, • Fully flexible availability, including evenings, weekends, and public holidays, • Eligibility to work in the UK Salary & Benefits • Salary: £35,000 – £50,000 per annum, depending on experience and qualifications, • Job Type: Full-time, Permanent, • Location: In person – Southwark, London, • Benefits:, • Flexitime, • Career progression within a growing hospitality business

Company Overview Nail Theory woman owned and led luxury start up in the heart of Hampstead Garden Suburb’s north west London. Want to be recognised and appreciated for your talent? Summary We are seeking a Nail Technician to join our team in the UK. This role is vital in ensuring our clients receive exceptional beauty services that complement our health-focused environment. Based in London, this position offers an exciting opportunity to work in a dynamic and health-conscious setting. Responsibilities Provide professional nail care services including manicures and pedicures. Maintain a clean and hygienic workspace following health regulations. Consult with clients to understand their preferences and recommend suitable nail treatments. Stay updated on the latest nail trends and techniques. Ensure customer satisfaction through attentive service. Manage appointment schedules efficiently. Uphold the company's standards of quality and professionalism. Qualifications Proven experience as a Nail Technician or similar role. Excellent communication and customer service skills. Knowledge of current nail trends and techniques. Ability to maintain high standards of hygiene and safety. Friendly, professional demeanor with a passion for beauty services. Fluent in English. Previous experience working in a health-conscious or customer-focused environment is a plus. Call-To-Action Ready to bring your talent for beauty to a place that values wellness and authenticity? Join Nail Theory as our next Nail Technician and help us create a relaxing, beautiful experience for every guest.

Waiter / Waitress / Front of House £13.21–£14.20 per hour including service charge Full-time | Soho / Elephant&Castle| Immediate startPot & Rice is looking for friendly, reliable and energetic Front of House team members to join our restaurant.We are looking for people who enjoy working in a busy restaurant, communicate well with customers and can work confidently as part of a team. Pay & Progression • Typical total hourly pay starts from around £13.70 including service charge, • Opportunity to progress towards Senior FOH and Supervisor responsibilities, • Pay and performance reviewed as you develop within the team We are looking for someone who: • Is reliable and has good availability Is confident communicating with customers in English • Can work quickly and stay organised during busy service, • Has a positive attitude and is willing to learn, • Previous restaurant experience is preferred, • Has the right to work in the UK, • Additional language would be a plus(Chinese, Korean, Japanese, Vietnamese) Strong candidates with good restaurant experience and the ability to take on additional responsibilities may be considered for a higher grade.Immediate start available.

Restaurant Manager – Professional Job Description (2026 Standard) A Restaurant Manager oversees all daily operations of a dining establishment, ensuring smooth service, strong team performance, financial control, and exceptional guest experience. The role blends people management, customer service, food safety compliance, and operational leadership. Role Purpose To lead and manage the restaurant’s front‑of‑house and back‑of‑house operations, maintain high service and food quality standards, ensure compliance with health and safety regulations, and drive revenue, profitability, and team performance. Key Responsibilities Daily Operations Management • Oversee opening and closing procedures, ensuring all areas meet cleanliness and readiness standards., • Manage floor operations during service, coordinating with kitchen on pacing and table flow., • Monitor inventory levels, order supplies, and maintain product availability., • Ensure compliance with food safety, hygiene, HACCP, and allergen procedures., • Maintain safe working conditions and address equipment issues promptly. Staff Management & Leadership • Recruit, interview, hire, and onboard staff across FOH and BOH., • Create staff schedules and manage labour costs in line with projected revenue., • Train, coach, and develop team members; set performance expectations and manage underperformance., • Build a positive, supportive team culture and lead by example. Customer Service & Guest Experience • Ensure consistent, high‑quality service standards., • Address customer complaints promptly and professionally, resolving root causes., • Monitor online reviews and guest feedback to improve satisfaction. Financial & Business Management • Monitor sales performance, analyse KPIs, and prepare operational reports., • Manage food and beverage costs, portion control, and waste reduction., • Implement strategies to improve sales and address adverse trends., • Negotiate with suppliers and maintain strong vendor relationships. Menu, Marketing & Brand Standards • Collaborate with kitchen leadership on menu development, specials, and seasonal items., • Support marketing and promotional activities to increase footfall and revenue., • Uphold company policies, brand standards, and operational consistency. Skills & Qualifications • Strong leadership, communication, and conflict‑resolution skills., • Proven experience in hospitality or food‑service management., • Excellent organisational and multitasking abilities., • Knowledge of food safety regulations and health & safety compliance., • Financial literacy: budgeting, cost control, KPI analysis., • Ability to work under pressure and manage fast‑paced service environments. Optional Add‑Ons (If You Need Them) I can also prepare: • A job advert version, • A Rotaready‑friendly job title, • A contract wording section, • Interview questions for hiring managers, • Performance evaluation criteria

Location: Mayfair, London Start Date: 1 November 2026 We are looking for an experienced Thai Wok Chef to join our team for a Thai food operation in Mayfair. We need someone with strong professional experience in Thai cuisine and commercial wok cooking. You should be confident managing a busy wok station, working at speed and consistently producing high-quality food. Key Responsibilities • Prepare and cook Thai dishes according to recipes and quality standards., • Confidently operate and manage a commercial wok station., • Prepare dishes such as Pad Thai, stir-fried noodles, rice dishes and other Thai wok dishes., • Maintain consistency in taste, portion size and presentation., • Prepare ingredients and complete mise en place before service., • Work quickly and efficiently during busy service periods., • Deliver friendly, professional and efficient customer service when required., • Communicate confidently with customers and answer menu questions., • Maintain high standards of food hygiene, cleanliness and organisation., • Follow HACCP, allergen, food safety and health & safety procedures., • Assist with stock rotation, deliveries and waste control., • Complete opening and closing duties., • Work efficiently under pressure and support the wider team. What We're Looking For • Professional Thai cooking experience is essential., • Commercial wok experience is essential., • Strong knowledge of Thai ingredients, sauces, flavours and cooking techniques., • Experience preparing Pad Thai and other wok-based Thai dishes., • Confident managing a wok station independently during busy service., • Previous experience in a busy restaurant, takeaway or street-food environment., • Good customer service and communication skills., • Able to work quickly while maintaining quality and consistency., • Reliable, punctual and able to work well as part of a team., • Positive and professional attitude., • Ability to work evenings, weekends and public holidays., • Must be available to start from 1 November 2026. What We Offer • Staff meals during shifts., • Paid holiday entitlement., • Pension scheme (where eligible)., • Ongoing training and development., • Career progression opportunities., • Friendly, supportive and professional working environment. Important Information This is an experienced chef position. Applicants must have genuine professional experience with Thai cuisine and commercial wok cooking. Shortlisted candidates may be invited to complete a practical cooking trial. The role may also involve interaction with customers, so good communication and a friendly, professional attitude are important. Please note: We are not able to offer Skilled Worker visa sponsorship for this position. Applicants must already have the legal right to work in the UK. If you're passionate about Thai food, confident working with a wok and enjoy working in a fast-paced environment, we'd love to hear from you. Apply today.

Calling All High-Energy Sharpshooters! Are you ready to aim for the stars and hit your mark as an entertainer extraordinaire? Do you thrive on working in fun, inclusive and action-packed environments? Do you have a flair for bringing out competitiveness and being an emotional support person for those winning or losing? SUMMARY OF POSITION What's the Gig, you ask? Step into the spotlight this holiday season as a Clays Games Host. The festive period is our busiest, brightest time of year, and you will be the host for the ultimate celebration. You aren't just running a game; you are the maestro of fun, elevating standard holiday parties into thrilling, high-energy experiences. Whether commanding a room of corporate revellers or hosting tight-knit groups, your energy sets the tone. From the moment guests step into the peg to the final trophy presentation, you bring the magic, the hype, and the seamless service that makes Clays the go-to festive destination. How will you do this? • Elevating the Festive Vibe: Transform every Christmas party and corporate booking into an unforgettable event through high-energy hosting, effortless charisma, and endless enthusiasm., • Running Tournament Structures: Confidently brief groups on gameplay, lead structured tournament brackets, track live leaderboards, and keep the competitive spirit burning bright., • Thinking Fast & Settling Scores: When the leaderboard ends in a high-stakes tie, you’ll think on your feet—inventing sudden-death shoot-outs, rapid-fire mini-games, and dramatic tie-breakers on the fly., • Seamless Client Management: Serve as the primary point of contact for party organizers and VIP clients. You'll communicate clearly, manage event timelines smoothly, and ensure every guest feels uniquely looked after., • Roving Across London: Bring the party to life across our stunning, state-of-the-art London venues and pop-up events, adapting seamlessly to different crowds and room dynamics., • Commanding the Room: Own the space with expert microphone work, calling the action live, building suspense, and making winning moments feel larger than life., • Other duties and responsibilities set by your line manager in line with your role and training. LIFE AT CLAYS Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. Our customers range from millennials and urban socialites to corporates and gaming enthusiasts. We offer an amazing experience combining interactive clay target shooting with the highest quality food, drink and customer service. Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 & 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it, here's what our colleagues have to say about us: *“You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.”* *“From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.”* *“Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.”* CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • A Bubbly, Electric Personality: You naturally radiate warmth, positivity, and high energy. High-fives, big smiles, and infectious enthusiasm come standard with you., • Impeccable time-keeping skills both with clients and personally, • Quick-Witted & Adaptable: You stay cool under pressure, thrive in fast-paced environments, and can handle unexpected scorelines or rowdy groups with charm and humor., • London-Ready: Flexibility to work across our key London locations during our peak festive season, including evenings and weekends., • Microphone Adept & Confident Public Speaker: You love the spotlight. You can command a noisy room of 50+ partygoers, hold their attention effortlessly, and host like a seasoned presenter., • A knack for rallying the troops, inspiring teamwork, and bringing out the competitive spirit in everyone, • A commitment to delivering best-in-class customer service to ensure Clays is an unforgettable venue, • The ability to work alongside dedicated colleagues and liaise with ease regarding games or any other hospitality requirements, • Passionate about hospitality and creating amazing experiences, • Ability to work evenings, weekends and short notice shifts. The Nitty Gritty • Must be well-presented and well-groomed, • Uniform must be pressed and clean, • We will provide:, • Shirt, • Waistcoat, • You will need to provide:, • Black shoes/trainers, • Black Trousers WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £13.33 per hour, • Service Charge: weekly service charge paid as Tronc., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

To provide friendly, efficient and professional service to all customers, ensuring an excellent dining experience from arrival to departure. Key Responsibilities Customer Service ● Welcome and greet customers in a friendly and professional manner. ● Escort customers to their tables and provide menus. ● Explain menu items, specials and promotions when required. ● Take accurate food and drink orders. ● Answer customer questions regarding ingredients, allergens and menu options. ● Provide attentive and polite table service. ● Check on customers during their meal to ensure they are satisfied. ● Handle customer requests and complaints professionally and report issues to the manager when necessary. Food & Drink Service ● Serve food and beverages promptly and correctly. ● Ensure dishes are presented correctly before serving. ● Check that orders are complete and accurate. ● Communicate effectively with the kitchen and bar team. ● Clear and reset tables efficiently. ● Follow the restaurant’s food safety and hygiene procedures. Payments ● Process customer bills accurately. Cleaning & Organisation ● Keep tables, chairs and front-of-house areas clean and tidy. ● Clean and restock service stations. ● Ensure menus and other customer materials are clean and presentable. ● Assist with opening and closing duties. ● Follow the restaurant’s cleaning schedule. Personal Qualities ● Friendly and approachable. ● Professional and well presented. ● Positive attitude. ● Team player. ● Responsible and dependable. ● Customer-focused. Working Requirements ● Flexible availability, including evenings, weekends and bank holidays where required. ● Ability to stand and work for extended periods. ● Ability to work efficiently during busy service periods.

Job Overview We are seeking a motivated and reliable Driver with Van to join our dynamic delivery team. In this energetic role, you will be responsible for safely transporting goods and packages to various locations, ensuring timely deliveries while maintaining excellent communication with customers and team members. Your enthusiasm and commitment will help us deliver exceptional service and keep operations running smoothly. This position offers an exciting opportunity to be a vital part of a fast-paced logistics environment where your driving skills and positive attitude make a real difference. Responsibilities • Safely operate a commercial van to deliver goods and packages to designated locations within scheduled routes, • Load and unload items, often requiring heavy lifting, ensuring items are secured properly for transit, • Follow all traffic laws, safety regulations, and company policies during every journey, • Communicate effectively with dispatchers, customers, and team members to coordinate deliveries and resolve issues promptly, • Conduct routine vehicle inspections before and after shifts to ensure safety and proper functioning of the van, • Maintain accurate delivery logs, receipts, and documentation for each trip, • Assist in warehouse activities when necessary, including inventory management and order picking Qualifications • Proven delivery driver experience with a strong understanding of commercial driving regulations, • Valid driver’s license appropriate for operating a van in your region; clean driving record preferred, • Experience in warehouse operations or logistics is a plus, especially involving heavy lifting or physical handling of goods, • Excellent communication skills to interact professionally with customers and team members, • Ability to navigate efficiently using GPS or maps, demonstrating good route planning skills, • Physical ability to lift heavy packages safely and perform manual handling tasks as needed, • Strong attention to detail and commitment to safety standards Join us as a Driver with Van and become an essential part of our delivery network! Your dedication will help us provide outstanding service while advancing your career in a lively, supportive environment.

ay: £13.00-£13.50 per hour Job Description: WE’RE HIRING – CHOCOFRUIT LONDON! Unit Supervisor | London | £13.00–£13.50 per hour ONLY 3 POSITIONS AVAILABLE – STARTING QUICKLY We’re looking for 3 experienced and confident Supervisors to join the Chocofruit team. This is a hands-on role for someone who enjoys leading a team, delivering excellent customer service and making sure a busy food operation runs smoothly. THE ROLE As a Chocofruit Unit Supervisor, you’ll help oversee the day-to-day operation of the unit, support the team and ensure our food, service and presentation consistently meet high standards. ‍ YOUR RESPONSIBILITIES · Oversee daily operations · Ensure food meets quality and food-safety standards · Supervise, support and train staff · Monitor inventory and help place orders · Help drive sales · Maintain cleanliness and organisation · Enforce food handling and sanitation practices · Handle customer concerns professionally · Assist with staff rotas · Lead by example during busy periods WHO WE’RE LOOKING FOR · At least 1 year’s supervisory experience, preferably in food, hospitality, restaurants, cafés or hotels · Strong knowledge of food safety and hygiene · Excellent leadership and communication skills · Confident in a fast-paced environment · Strong attention to detail and organisation · Reliable and comfortable taking responsibility · Positive, energetic and hands-on · Looking for a long-term opportunity FLEXIBILITY IS ESSENTIAL Our business operates across a number of high-profile London venues. Supervisors must be prepared to work flexibly across different locations when required and travel between venues. WORKING PATTERN Full-time. Our business operates 7 days a week, so you must be available to work weekends and busy seasonal periods. The role can include closing shifts finishing at approximately 10:30pm; evening availability is desirable. WHAT WE OFFER · £13.00–£13.50 per hour · Employee discount · Company pension · Opportunities for career growth and progression · A positive, supportive working environment If you’re passionate about food, enjoy leading people and have the confidence to take responsibility in a busy environment, we’d love to hear from you. Please submit your CV and a short cover letter outlining your relevant supervisory experience. Come and grow with Chocofruit! Job Type: Full-time Benefits: • Company pension, • Employee discount Ability to commute/relocate: • London: reliably commute or plan to relocate before starting work (required) Experience: • Supervising: 1 year (required) Language: • English (required) Work authorisation: • United Kingdom (required) Work Location: In person

About the Role We are looking for a highly organised, reliable, and proactive Administrative Assistant to join our team. The successful candidate will provide day-to-day administrative support, help keep office operations running smoothly, and assist colleagues with a range of organisational and clerical tasks. This is a great opportunity for someone who enjoys working in a busy environment, has excellent attention to detail, and can manage multiple priorities effectively. Key Responsibilities • Provide general administrative and clerical support to the team, • Answer and manage telephone calls, emails, and correspondence, • Schedule meetings, appointments, and calendars, • Prepare documents, reports, spreadsheets, and presentations, • Maintain accurate records, databases, and filing systems, • Process invoices, expenses, and other administrative paperwork, • Coordinate office supplies and equipment, • Assist with customer and client enquiries, • Organise meetings and take notes when required, • Support other departments with administrative tasks as needed, • Handle confidential information professionally and appropriately, • Help ensure day-to-day office operations run efficiently About You We are looking for someone who is: • Highly organised with excellent attention to detail, • Reliable, punctual, and professional, • Confident communicating by phone, email, and in person, • Comfortable managing multiple tasks and deadlines, • Proficient in Microsoft Office, Google Workspace, or similar software, • Able to work independently as well as part of a team, • Friendly, approachable, and willing to learn, • Discreet when handling confidential information Experience Previous administrative or office experience is desirable, but we are also happy to consider candidates with transferable skills and a strong willingness to learn. What We Offer • Competitive salary, • [Holiday allowance], • [Pension scheme], • [Flexible/hybrid working], • [Training and development opportunities], • Friendly and supportive working environment, • Opportunities for career progression How to Apply If you are organised, motivated, and looking for an opportunity to develop your career in administration, we would love to hear from you.

Love meeting people, creating great first impressions, and thriving in a busy nightlife environment? Then Sway London wants to hear from you! We’re looking for confident, friendly and professional Front Door Hosts to join our team at one of London’s exciting nightlife and events venues. From after-work drinks and corporate events to live sports, private parties and unforgettable weekend nights, no two shifts at Sway are ever the same. ⭐ WHAT YOU'LL BE DOING • Welcoming guests with a warm, friendly and professional attitude., • Creating an excellent first impression for everyone arriving at Sway., • Managing guest arrivals and supporting a smooth entrance experience., • Checking guest lists, bookings, tickets and event information., • Assisting with queues and maintaining an organised entrance area., • Providing guests with information about the venue, rooms, events and offers., • Working closely with security, management and the wider team., • Handling guest queries professionally and confidently., • Helping create a welcoming, safe and energetic atmosphere from the moment guests arrive., • Following all venue, licensing and safety procedures. 🔥 WHAT WE'RE LOOKING FOR • A confident, friendly and approachable personality., • Excellent communication and customer service skills., • A professional appearance and positive attitude., • Someone who remains calm and professional during busy periods., • The ability to deal with different types of guests confidently and respectfully., • A team player who enjoys working in a fast-paced nightlife environment., • Flexible availability, including evenings, weekends and event nights., • Previous hospitality, front-of-house, events or nightlife experience is preferred, but personality, confidence and the right attitude matter just as much. 💫 WHY JOIN SWAY? • Ongoing training and development opportunities., • Flexible working hours., • Tips & service charge., • A fun, social and energetic workplace., • Opportunities to work some of London's biggest sporting events, parties and private functions., • The chance to build your career within a busy London hospitality and events venue., • A team environment where your personality, professionalism and hard work are recognised. 🥂 READY TO SWAY? If you're confident, welcoming and love working with people, we want to meet you! Apply today and become the face of Sway London. 🚪 Sway London – Great People. Great Nights. Great First Impressions.

We’re a welcoming, community-focused café passionate about great coffee, fresh food, and friendly service. We’re looking for a reliable and enthusiastic Front of House Team Member to join our team. Key Responsibilities: Greeting customers and creating a warm, positive first impression, Taking orders accurately and handling paymentsServing food and drinks efficiently, Maintaining a clean and organised front-of-house area, Managing queues and supporting smooth service during busy periods, Answering customer questions and handling requests professionally Requirements: Previous hospitality or customer service experience required, Latte art is a MUST, Excellent communication and interpersonal skillsFriendly, approachable, and well-presented, Ability to stay calm under pressure in a fast-paced environment, Team player with a strong work ethic, Flexibility to work weekends and early shifts What We Offer: Supportive and friendly team environment Staff discountsTraining provided

Grill chef Job Overview We are seeking a dynamic and experienced Head Grill Chef to lead our grilling and food preparation team with enthusiasm and expertise. In this pivotal role, you will oversee all aspects of grill station operations, ensuring exceptional quality, safety, and efficiency. Your leadership will inspire your team to deliver outstanding culinary experiences, uphold food safety standards, and maintain a vibrant, energetic kitchen environment. This is an exciting opportunity for a passionate culinary professional eager to showcase their skills in a fast-paced hospitality setting. Responsibilities Lead and supervise the grill station team, fostering a positive and motivated work environment Oversee food production processes, ensuring all grilled dishes meet high standards of quality and presentation Manage food preparation tasks efficiently, coordinating with kitchen staff to meet service demands Ensure compliance with food safety regulations and hygiene standards across all grilling activities Develop and implement innovative grilling techniques and menu items to enhance customer satisfaction Train team members on proper cooking methods, food handling, and safety procedures Maintain inventory levels for grilling ingredients and equipment, minimizing waste and controlling costs Requirements Proven supervising experience in a busy kitchen or restaurant environment, preferably in a leadership role within hospitality or culinary settings Strong background in food production, cooking techniques, and food preparation specific to grilling methods Excellent team management skills with the ability to motivate and develop staff members Extensive kitchen experience with a focus on culinary excellence in grilling and food service operations Knowledge of food safety protocols, hygiene standards, and restaurant health regulations Demonstrated leadership qualities with the ability to coordinate multiple tasks efficiently under pressure Prior experience in hospitality or restaurant settings is highly desirable Ability to serve as a role model for professionalism, teamwork, and customer-focused service Join us as our Head Grill Chef and bring your passion for grilling to life! Lead your team with energy, inspire culinary innovation, and create memorable dining experiences that keep guests coming back. We are committed to supporting your growth as a leader in the vibrant world of hospitality. Benefits: Employee discount Work Location: In person

Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

Team Leader – Chozen Katsu Express | ExCeL London, E16 Legacy Koncepts is looking for a reliable, hands-on Team Leader to take day-to-day responsibility for our Chozen Katsu Express kiosk at ExCeL London. Chozen Katsu Express serves freshly prepared Asian-inspired food in a fast-paced exhibition environment. The role is primarily based at the kiosk, although you will also be trained and expected to work within our other Chozen outlets at ExCeL when required. This is an operational role for someone who enjoys working alongside the team while providing clear direction, maintaining standards and ensuring the kiosk runs smoothly. What We Offer • £13.91 per hour., • A minimum of 64 guaranteed hours during each four-week pay period., • Additional hours available during busy event periods., • Performance and timekeeping bonus of up to £1.50 per hour after successfully completing a three-month probationary period., • Paid training and development., • Company pension contribution., • Staff meal while working., • 50% staff discount at other times., • Based at ExCeL London, E16. Hours are arranged around ExCeL’s changing event schedule and will not necessarily be spread evenly across each week. Regular weekend work is an essential part of the role, with some early starts, late finishes and longer shifts during major events. Your Responsibilities • Open and close the kiosk and ensure it is properly prepared for service., • Lead the allocated team during the shift and position staff effectively across serving, tills, food preparation and replenishment duties., • Work alongside the team and lead by example during busy service periods., • Maintain an efficient flow of food from preparation through to customer service., • Liaise with the kitchen and wider management team to replenish food before it runs out, while avoiding unnecessary overproduction and waste., • Maintain strict food-safety, allergen, hygiene, cleaning and labelling standards., • Promote a proactive clean-as-you-go approach and ensure closing cleaning is completed thoroughly., • Complete temperature checks, monitoring forms and other food-safety records accurately., • Monitor stock, cooking levels and wastage throughout the shift., • Operate the till accurately and follow card, cash and ExCeL voucher procedures when required., • Maintain food quality, presentation and portion-control standards., • Deliver friendly customer service and deal with minor customer concerns professionally., • Encourage appropriate recommendations and upselling to help maximise sales., • Report operational, equipment, staffing or compliance concerns promptly to management. Who We Are Looking For You should be: • Experienced in fast food, QSR or another busy food-service environment., • Confident working at pace while maintaining food quality and attention to detail., • Reliable, organised and comfortable taking responsibility for an outlet during your shift., • Able to give clear instructions and uphold standards while treating colleagues fairly, patiently and respectfully., • Willing to work alongside the team rather than supervise from the sidelines., • Proactive about food safety, cleaning, labelling and completing required records., • Comfortable using tills and carrying out basic stock and numerical tasks., • Flexible enough to work regular weekends and across the Chozen outlets when required., • Physically able to remain standing for extended periods and undertake normal manual-handling duties. Previous Team Leader or supervisory experience is preferred but not essential. We will also consider an experienced and dependable QSR team member who is ready to take the next step into leadership. A Level 2 Food Safety certificate would be beneficial, although the successful candidate will be required to complete Legacy Koncepts’ mandatory Food Safety, Allergen Awareness, Health and Safety and COSHH training.

Breakfast Grill Chef - Hadley Wood EN4 Limes Brasserie, a beloved local establishment, has been under fresh management for the last 2 years. Our young and innovative team has been serving up extraordinary culinary experiences, with weekly specials that delight our loyal clientele. With an average of 1100 covers per week, we pride ourselves on offering well-priced, generously portioned dishes made with fresh ingredients. We believe in making as much as we can from scratch, and our commitment to quality has earned us a reputation for serving the best food in the area. Family-run with an unwavering focus on the community, we're now expanding with a second location and looking to grow our solid kitchen team for a second site! Position Description:We are seeking a talented and passionate Breakfast Grill Chef to join our dynamic team at our Hadley Wood branch!. The ideal candidate is someone who thrives in a fast-paced environment, has a keen eye for detail. Responsibilities: 1. Preparing, cooking and presenting high-quality dishes within the specialty section., 2. Assisting the Team in creating menu items, recipes and developing dishes., 3. Monitoring portion and waste control to maintain profit margins., 4. Maintaining high standards of hygiene and adhering to health and safety regulations., 5. Working collaboratively with the rest of the kitchen staff. Qualifications: 1. Proven experience as a Breakfast Chef., 2. Excellent understanding of various cooking methods, ingredients, equipment and procedures., 3. Ability to work under pressure and multitask in a fast-paced environment., 4. Strong communication and teamworking skills., 5. Literate, being able to clearly communicate, read and write in English with no challenges being able to read tickets and converse with the team. At Limes Cafe, we value a positive attitude, dedication to the craft, and a love for food. If you are looking to grow your culinary career in an exciting, community-focused business, we would love to hear from you. Please apply with your current CV and a brief cover letter explaining why you're the perfect fit for our team.

We are recruiting for a Waiter with a passion for exceptional service, a warm welcome personality! The service is casual, friendly and very natural, making customers feel as if they were in their own homes, never forgetting that our main intention is to excite and remain in guest’s memory as a place of happiness. As a Waiter you will ensure the efficient service of all beverages, ensuring standards and guest requirements are met at all times. You must possess a fluent level of English and have the ability to converse at all levels and with the wish to impress. The Hotel: Bringing the brand back to where it all began, Virgin Hotel London-Shoreditch brings personalized hospitality to Shoreditch. Like its counterparts in the UK and US, the hotel offers the unmistakable Virgin experience, personalized hospitality, top-notch amenities, and a prime location in one of London's most vibrant neighbourhoods. Located at 45 Curtain Road, the property will see a phased transformation of the 120-bedrooms and 14 Suites, as well as the hotel’s street-level lobby lounge and café. Guests further benefit from access to the rooftop bar, swimming pool, gym, and treatment rooms. Role Responsibilities: *What exactly you will be doing…* • The Waiter must love people and have a passion for serving others and the community, • Preparation will be key. Prep the restaurant daily, maintain it during the shift and clean it nightly in preparation for the next shift., • Maintain a clean, hygienic and organised work environment including stocking of supplies, washing and polishing glassware, folding napkins, cleaning menus, sanitising tables, etc., • Stock the restaurant as necessary in accordance with company guidelines regarding stock requisition, • Adhere to company standards regarding food and beverage knowledge, • Orchestrate an extraordinary guest experience through positive guest interaction, • Be able to guide guests through aspects of our hotel and our city, • Ensure that guests are of legal drinking age by asking for an appropriate ID, • Handle a cash bank and adhere to company policies regarding money handling, • Accurately enter all items into POS system and charge guests accordingly, • Comply with sanitation standards and notify management of any issues, • Demonstrate a 5 star service ensuring all steps of service are accomplished during the guests experience.

We are seeking a motivated and enthusiastic Waiter/Waitress to join the team at Opso Restaurant, a renowned Greek restaurant located in the heart of Marylebone. Since 2014, Opso has been serving modern Greek cuisine, combining fresh, innovative dishes with the warmth of traditional Greek hospitality. As a Waiter/Waitress, you will play an essential role in delivering outstanding customer service and creating a memorable dining experience for our guests. Requirements: • Fluency in English is essential., • Previous experience at least 2 years in a high-end hospitality venue., • Positive attitude and the ability to work as part of a dynamic team., • A passion for hospitality and a genuine commitment to delivering excellent customer service., • Eagerness to learn and grow within our team. Key Responsibilities: • Set up tables by arranging cutlery, napkins, glassware, and plates in an organized manner., • Good understanding and explanation of the menu to the guests., • Effectively communicate any special requests or concerns to the manager on duty., • Ensure the service station is always well-stocked with essentials for smooth operations., • Work closely with assistant waiters, kitchen staff, and management to ensure efficient and seamless service., • Properly taking orders to ensure smooth service and provide guests with a positive dining experience. What We Offer: • Extensive training and career progression opportunities within a fast-growing hospitality group, • 28 days paid holiday, • Staff discounts for dining at restaurants across the group, • Free meals on duty, • Employee referral bonus of £1,000 (gradually increasing based on how long your referral stays with the team)., • Convenient location with easy access to local transport (tube and buses) Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Submit your application today to hear from our recruitment team. Job Type: Full-time Pay: approximately £30,000 - £32,000 Expected hours: Approximately 45 hours per week

KT&T is currently recruiting experienced Hotel Receptionists to work in hotels located in Central London. We are looking for candidates with previous hotel reception experience and hands-on experience using OPERA PMS. Experience: Previous hotel reception experience required OPERA PMS: Essential Key Responsibilities: • Welcoming guests and providing a professional and friendly service, • Managing check-in and check-out procedures using OPERA PMS, • Managing reservations, room allocations and guest enquiries, • Processing payments and maintaining accurate guest records, • Handling telephone calls and emails, • Responding to guest requests and resolving issues professionally, • Liaising with housekeeping and other hotel departments, • Maintaining high standards of customer service at all times Requirements: • Previous Hotel Reception experience is essential, • Previous experience using OPERA PMS is essential, • Good spoken and written English, • Excellent communication and customer service skills, • Professional and well-presented manner, • Good organisational and IT skills, • Ability to work efficiently in a busy hotel environment, • Flexible to work shifts, including weekends and bank holidays, • Right to work in the UK

Job Summary We are seeking a skilled and enthusiastic Senior Bartender to join our vibrant team. The ideal candidate will possess a strong passion for hospitality and a commitment to providing exceptional service. As a Head Bartender, you will be responsible for crafting beverages, ensuring food safety, and creating a welcoming atmosphere for our guests. Your ability to manage time effectively and work in a fast-paced environment will be essential in delivering an outstanding experience. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavours of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc up to £17/hour, • Opportunities for professional growth, • A supportive and passionate team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Complimentary staff meals while on duty, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay, • Code App Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages to a high standard, following recipes and customer preferences., • Supervise and lead bar staff during shifts, delegating tasks and maintaining service quality., • Maintain cleanliness, organisation, and full compliance with food safety and licensing regulations., • Deliver excellent customer service, handling queries, complaints, and feedback professionally., • Monitor stock levels, place orders, and coordinate stock control to minimise waste and shortages., • Assist with staff training and development, ensuring team members meet performance standards., • Help implement promotions, events, and drinks menus to drive sales., • Uphold company standards and contribute to a positive, team-oriented work environment. Qualifications • Previous experience in a restaurant or bar setting is preferred, demonstrating familiarity with bartending practices., • Strong hospitality skills with the ability to create memorable experiences for guests., • Knowledge of food safety regulations and responsible serving practices., • Excellent time management skills, capable of multitasking in a busy environment., • A friendly demeanour with strong communication skills to interact with customers and team members alike. Join us in delivering exceptional service while enjoying the dynamic atmosphere of our establishment! Job Types: Full-time, Permanent

Freelance Event Chef – Big Brand Collab Activation We’re looking for a confident and experienced freelance chef to support an upcoming live brand activation in one of London’s most prominent landmarks, bringing together two well-known Italian brands. Managed by SC Events Marketing, this is an exciting opportunity for a chef who is comfortable working in a live event environment and representing premium food brands confidently. We’re looking for: ● Experienced chefs with a strong background in live events, activations or food service ● Confident, personable and professional ● Comfortable engaging with the public and representing a brand ● Strong food hygiene and kitchen standards ● Reliable and able to work as part of a wider event team Date: Thursday 22nd October 2026 (*2 days including training day - to be discussed) Hours: 8am-8pm (Live 10am-6pm) Location: Observation Point, Southbank, London Rate: Rates to be discussed with chef, based on their day rates The role This is an exciting opportunity for a confident, experienced chef who enjoys working in a fast-paced event environment and is comfortable representing a brand. You’ll be working as part of a wider team, supporting food preparation and service throughout a full day. Key responsibilities ● Preparing and serving a variety of pasta dishes in line with the agreed specifications ● Working efficiently within a fast-paced, live event environment ● Maintaining high standards of food quality, presentation and hygiene ● Supporting with kitchen set-up and close-down ● Working within a food truck/mobile kitchen set-up ● Working closely with the Event Manager and wider event team ● Representing the brands in a professional manner and engaging with consumers where required About you ● Professional chef experience ● Relevant food hygiene certification ● Experience working at events, pop-ups, festivals, brand activations or similar environments is desirable ● Reliable, punctual and well organised ● Strong food hygiene and food safety awareness ● Comfortable working in a busy, customer-facing environment ● Positive, professional and confident attitude ● Able to work effectively as part of a wider event team ● Italian heritage and/or Italian language skills would be a nice-to-have Event experience is preferred but not essential if you have strong professional kitchen experience and are confident working in a nontraditional kitchen environment. To apply please send across your CV.

Location: London, Field Based Pay: £15.53 per hour, fixed rate Job Type: Full-time Working Pattern: Monday to Friday About the Role We are recruiting on behalf of our client for a confident and professional Client Experience Coordinator to join their growing team. This is a field-based, customer-facing role where you will attend different locations across London and ensure scheduled appointments run smoothly and professionally. You will usually be assigned to a location for the day and provided with your schedule, relevant information and instructions in advance. Your role will involve preparing the location before appointments, welcoming visitors, providing relevant information, answering straightforward questions and making sure each visitor has a positive experience. You will also remain in contact with the wider team throughout the day, providing updates and reporting any issues when necessary. What We're Looking For We are looking for someone who is friendly, confident and comfortable meeting new people. You should be reliable, punctual and able to represent our client professionally. As you will often manage your assigned location independently, you should be comfortable working on your own, following instructions and taking responsibility for keeping appointments running smoothly. You should also be comfortable travelling to different locations across London depending on where you are required that day. Previous customer service, hospitality, reception, sales or other customer-facing experience would be beneficial, although it is not essential. Pay This position pays a fixed rate of £15.53 per hour. This is not a commission-based role and the hourly rate does not depend on sales or performance. Training & Support Full training and guidance will be provided before you begin working independently. You will receive the information you need for each assignment and will have support available throughout the working day if you have any questions or encounter an issue. This role could be particularly suited to someone who enjoys meeting people, working independently and having variety in their working week. Apply Now If you feel this role is for you, apply now.

Qualifications: VTCT or equivalent level 3 or 4 Experience: Min 1 year experience Duties: Perform a variety of non-invasive beauty and aesthetic treatments, deliver a high standard of customer service while working towards company sale targets both through clients rescheduling and the sale of retail after care. Reports to: Clinic Manager Duties and Responsibilities: - Sterilise all working equipment - Perform treatments on clients, to a high standard, following all health and safety procedures. • Promote customer loyalty by encouraging client to rebook treatments, embark on treatments courses and offering after care retail products. • Welcome Clients, offer refreshments and assist with pre-treatment consultation forms., • Must arrive at least 10 minutes before the start of shift to be ready by the start time., • Communicate effectively with other staff members and clients, recognising individual needs for alternative methods of communication. • Keep treatment rooms and communal areas clean and tidy during every shift. Must be able to perform the following Treatments: • Relaxing Massage, • Deep Tissue, • Hands on Facial, • Waxing Desirable skills: Lash lift, manicure and pedicure, previous experience working with devices to deliver treatment, lymphatic drainage massage.

Job SummaryARISTA COFFEE / Kew Bridge We are seeking a passionate and dedicated experienced Barista to join our dynamic team in ARISTA. As a Barista, you will play a vital role in creating a welcoming atmosphere for our customers while expertly preparing and serving high-quality beverages. Your attention to detail and commitment to excellent customer service will ensure that every guest leaves with a smile. Also We are seeking a dedicated and enthusiastic Kitchen Team Member to join our dynamic kitchen team. In this role, you will play a vital part in ensuring that our kitchen operates smoothly and efficiently, contributing to the overall success of our culinary offerings. You will be responsible for food preparation, maintaining cleanliness, and adhering to food safety standards while working collaboratively with your team. Responsibilities ResponsibilitiesPrepare and serve a variety of Coffee, hot and cold beverages, including coffee Art, tea, and specialty drinks.Maintain cleanliness and organisation of the workspace, ensuring compliance with food safety standards.Handle cash transactions accurately and efficiently, ensuring proper cash management.Manage time effectively to ensure prompt service during busy periods.Collaborate with team members to maintain a positive working environment and achieve daily goals.Participate in food preparation tasks as needed, ensuring all items are fresh and presented well.Assist in the preparation of food items according to established recipes and standards.Assist customers with their orders, providing recommendations and answering any questions they may have about the menu.Maintain high standards of food safety and hygiene throughout all kitchen operations.Help keep the kitchen area clean and organised, including washing dishes and sanitising surfaces.Support the team by managing time effectively to ensure timely service during busy periods.Perform basic maths calculations for portioning and inventory management.Collaborate with team members to ensure a positive working environment and efficient workflow.QualificationsPrevious experience in a café or similar environment is preferred but not essential. Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. Basic maths skills for handling cash transactions and managing orders accurately. Knowledge of food safety practices is an advantage. A passion for coffee and customer service, with the ability to engage positively with customers. Ability to work flexible hours, including weekends and holidays as required. Join us in delivering exceptional experiences to our customers while honing your skills in the art of coffee making! Knowledge of food safety practices is essential for maintaining a safe kitchen environment.Basic maths skills are required for measuring ingredients and managing portions accurately.Previous or a similar role is advantageous but not essential.Strong time management skills to handle multiple tasks efficiently in a fast-paced setting.A willingness to learn and adapt within a team-oriented environment is highly valued.Join us as a Barista/All rounder and Kitchen Team Member and contribute to creating exceptional coffee beverage & dining experiences for our guests! Job Types: Full-time, Part-time Benefits: Discounted or free foodEmployee discountWork Location: In person

Dates: 25 October – 4 December Full-Time | 5 Days per Week We’re looking for an experienced Barista / Café All-Rounder to join our small specialty coffee shop on a temporary, full-time basis. ⚠️ PLEASE NOTE: This is a TEMPORARY position for the above dates only. Experienced candidates only. You’ll be working independently, so we need someone confident, reliable and comfortable taking responsibility for the day-to-day running of a small coffee shop. Your role will include: • Making high-quality specialty coffee, • Preparing sandwiches and other simple food items, • Opening and closing the shop, • Serving customers and handling payments, • Keeping the café clean, organised and well presented, • Managing the shop independently during your shift We’re looking for someone who: • Has previous barista / specialty coffee experience, • Is confident working independently, • Has experience with basic café food and sandwich preparation, • Is reliable, punctual and responsible, • Is available full-time, 5 days per week from 25 October until 4 December, • Is specifically happy to take on a temporary role Training on our setup and procedures will be provided, but previous barista/café experience is essential. Interviews will be taking place within the next 2–3 days, so please apply as soon as possible if you’re interested and fully available for the dates above. ☕ Temporary role | 25 October – 4 December | Experienced candidates only

£30,000-£36,000pa PLUS 15% bonus MONDAY to FRIDAY business operating hours Predominantly 08:00-16:00 But with flexibility to weekends and evenings if there is a management need. Usually 40 hour working week. This unicorn of a role is not one to be missed! Do you love hospitality, great quality food and nice people but want a healthy work/life balance too?? THE ROLE DOES EXIST! And it is with us  Garbanzos is a fast paced, high volume counter service site and we have a rare opportunity for a site manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from food all over the Mediterranean, we have a simple yet delicious menu and take great pride in the freshness and quality of our food all produced daily in our central kitchen. The Role: As our Site Manager, you’ll be the heart and soul of our operation. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this already successful site. Key Responsibilities: • Lead and motivate a team to deliver exceptional service., • Manage all daily operations, including staff scheduling, inventory, and quality control., • Ensure adherence to health and safety regulations., • Recruitment, training and development of all team members to reach their full potential, • Monitor financial performance, including sales, costs, and budgets., • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites., • Strong leadership skills with the ability to inspire, motivate and manage your team., • Excellent organisational and communication skills., • A lead from the front mentality with a desire to roll your sleeves up and get involved., • Strong understanding of financials, particularly GP and labour controls, • Solid problem-solving skills and being able to keep calm under pressure, • Ability to multi-task effectively in a fast paced environment What We Offer: • Predominantly weekday, day time working hours with occasional weekend and/or work if there is a business need. This will evolve as the business develops., • Competitive salary and benefits., • A supportive and fun work environment., • Opportunities for professional growth and development.

Real hours. Real food. AM & PM shifts but never finish past 11pm. Location Fitzrovia - 2 min walk from Goodge Street, 4 min walk from Warren Street. 5 min walk from Euston Square. WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. We are a premium health food brand in Central London. We're hiring people who want a proper hospitality job as part of a happy team — without the chaos, the midnight finishes, or the unpredictable rotas. We are busy Monday to Thursday then things for the rest of the week are more chill. This is a busy place where time flys. If you're looking for consistent shifts, a clear finish time, and a path that actually leads somewhere — read on. Team Member Plus Already have hospitality experience? This is the step up, we have a Aces in places strategy to bring out your best skills — running the protein section, owning the finish, and being the person who knows the menu inside out, being the customer service ace to bossing delivery drivers about. What you'll actually be doing We work a counter service (think subway style), we greet customers build their health box and move onto the next with a smile. Then comes the evening shift where the business really wakes up, if you want quiet and relaxed this is not it, we thrive on the busy but fun environment. We do a lot of delivery's on Deliveroo uber etc, we have a special section for that where you can demonstrate your skills from pure speed and energy to attention to detail checking bags, tickets etc. We aim to bring out the best of your skills. Your tasks are build up from Run the protein section — Presentation on every plate.Serve the salads - Portion the right weight of salad and present well Own the finish — dressings, garnishes, the final check before it goes out.Pack deliveries properly — Uber Eats and Deliveroo orders that actually look good when they arrive.Know the menu — recommend sides, explain what things are, handle the questions.Production - of grab and go items and saladsJuice and smoothie station - Mix up some healthy drinksHelp new starters — show people the ropes the way you were shown them. Ideally this is you • You've done hospitality before — you know the pace, you know a busy rush., • You take pride in your work — a messy dish makes you wince, not shrug., • You're solid with customers — friendly, clear and confident, • You show up for your teammates — on time, ready, consistent., • If you want to grow — this isn't the end of the road, it's the next step. Who it's not for • Anyone expecting to stand around and not do much, • Anyone not really wanting to integrate into a team but just do their own thing WHAT WE CAN OFFER • £13.50 / hour once passed training tests (1-4 weeks dependant on how fast you learn) £13.00 / hour before, • Guaranteed weekly hours — no zero-hours nonsense., • Free meals on shift — actual good healthy food, • Clear progression — Supervisor / Assistant Manager within reach if you want it., • Central London location — Warren Street/Goodge Street / Euston, • Part time and Full time WHAT THIS ISN'T • Not a late-night job. Latest finish is 11pm, most nights earlier., • AM shifts also, • Not a zero-hours gig. Your weekly hours are locked in., • Not a dead end. Real promotion route, signed off by the Store Manager. How things move from here. In store interview- Trial shift- Start

Crystal Maze London is seeking passionate and experienced Sous Chef to support an exciting new opening. You will help lead service and confidently run the kitchen under the Kitchen Manager, while bringing creativity and flair to seasonal dishes. Responsibilities include: • Maintaining excellent preparation, presentation and food safety standards, • Training, supporting and inspiring junior chefs, • Assisting with ordering, stock control and waste management, • Working confidently on the pass and grill section, • Ensuring compliance with allergen, HACCP and kitchen standards What you will need: • At least one year of experience as a Sous Chef, • A strong pub or brasserie background, • Excellent organisational and communication skills, with the ability to remain calm under pressure, • A sound understanding of allergens, HACCP and kitchen compliance, • A creative mindset and genuine passion for great food, • A Level 2 Catering Certificate What we offer: • Competitive salary plus tronc, • Supportive management and genuine progression opportunities, • Staff meals, • Training and development, • A respectful and enjoyable kitchen culture

Job Overview (working at Festive Season - Including Christmas day. Boxing day is a must) We are seeking a proactive and dynamic Assistant Manager to join our team. This role offers an excellent opportunity for individuals with strong leadership qualities, management experience, and exceptional communication skills. The Assistant Manager will support the store or department operations, oversee daily activities, and ensure a high standard of customer service. Multilingual or bilingual candidates will be highly valued to facilitate effective communication with diverse clientele and staff. The position is paid and suitable for those eager to develop their management expertise within a vibrant retail environment. Responsibilities • Assist the pub in overseeing daily operations, ensuring smooth workflow and excellent customer service., • Supervise and motivate team members, fostering a positive and productive work environment., • Manage sales targets, monitor merchandising standards, and implement promotional activities to maximise revenue., • Organise staff schedules, delegate tasks efficiently, and ensure adequate coverage during shifts., • Handle customer enquiries with professionalism, demonstrating excellent phone etiquette and organisational skills., • Support recruitment, training, and development of team members to enhance overall performance., • Maintain administrative records accurately, including sales reports, stock levels, and staff attendance., • Assist in visual merchandising efforts to optimise product presentation and store layout., • Ensure compliance with health and safety regulations at all times. Requirements • Proven management or supervisory experience within retail or related sectors., • Strong leadership skills with the ability to manage teams effectively., • Excellent communication skills, both verbal and written; multilingual or bilingual abilities are desirable., • Demonstrable organisational skills with attention to detail in administrative tasks., • Experience in sales management, merchandising, and time management strategies., • Proficient in using retail management software or relevant administrative tools., • Ability to handle multiple priorities efficiently under pressure., • Professional demeanour with good phone etiquette and interpersonal skills., • Previous experience in retail management or similar roles is preferred but not essential; enthusiasm for learning is valued highly.

We are looking for an experienced and confident Floor Waiter Supervisor to join our busy pizzeria in Sidcup, Kent. The successful candidate will be responsible for supervising the front-of-house team, ensuring excellent customer service, maintaining smooth floor operations, and supporting the management team during busy service periods. Key Responsibilities ● Supervise and coordinate the front-of-house/waiting team during service. ● Ensure customers receive friendly, professional and efficient service. ● Allocate tables and manage the flow of service. ● Support and guide waiting staff throughout each shift. ● Handle customer queries and resolve service issues professionally. ● Ensure tables, dining areas and front-of-house areas are kept clean and presentable. ● Assist with opening and closing procedures. ● Monitor staff performance and maintain high standards of service. ● Communicate effectively with the kitchen and management team. ● Help train and support new members of staff. ● Lead by example during busy and high-pressure services. Requirements ● Previous experience in a similar supervisory role is essential. ● Previous experience working in a restaurant, pizzeria or busy hospitality environment. ● Fluent spoken English is essential. ● Strong communication and customer service skills. ● Confident supervising and motivating a team. ● Reliable, organised and punctual. ● Able to remain calm and professional during busy services. ● Flexible availability, including evenings, weekends and holidays. ● A positive attitude and professional appearance. Important Please do not apply if you do not have previous experience in a similar role. Applicants without relevant supervisory experience will not be considered. If you have the experience, confidence and leadership skills to help us deliver an excellent customer experience, we would love to hear from you.

Experienced Bartender & Waiting Staff About Riverside Studios Riverside Studios is a multi-arts centre on the River Thames in Hammersmith, presenting contemporary theatre, film, visual arts and television production. Alongside our artistic programme, we offer a vibrant hospitality experience for audiences, visitors and event clients. We are looking for experienced Bartenders and Waiting Staff to join our Food & Beverage team. This is a varied, hands-on role where no two shifts are quite the same. You could be serving drinks before a theatre performance, managing a busy interval, looking after cinema customers, working a private event or providing table service in our restaurant. If you enjoy hospitality, working with people and being part of a busy team, we'd love to hear from you. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic drinks to company standards., • Provide friendly, professional and efficient customer service., • Maintain good product knowledge across drinks and food., • Take orders accurately and confidently using EPOS., • Deliver food and drinks to tables and provide attentive table service., • Keep bars, tables and front-of-house areas clean, organised and fully stocked., • Support pre-show, interval and post-show service during busy performances., • Assist with private events, corporate bookings, cinema screenings and special functions., • Assist with opening and closing procedures and complete relevant checklists., • Restock, rotate stock and minimise wastage and breakages., • Promote offers and confidently upsell food and beverages., • Follow food safety, licensing, Challenge 25, health & safety and company procedures., • Work closely with the kitchen, events and theatre teams to deliver a great guest experience., • Support colleagues across our different F&B outlets as required. What we're looking for Essential: • Previous experience in a bar, restaurant, café or hospitality environment., • Friendly, approachable and customer-focused., • Excellent communication and teamwork skills., • Able to stay calm and efficient in a busy environment., • Reliable, punctual and well organised., • Flexible to work evenings, weekends, bank holidays and theatre performance schedules. Desirable: • Cocktail and/or coffee-making experience., • Previous events, theatre or arts venue experience., • Experience using EPOS systems.

MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

Roaming Roast is looking for someone to run our Borehamwood coffee truck at weekends. Your main responsibilities will be: -Driving the tuktuk to its location from our storage facility -Lead barista throughout the day (you will be supported by another barista) -Ensuring standards of quality and hygiene are upheld Hours: 7.30-4pm Saturday and Sunday There will always be additional hours available during the week should you wish to take them but this is not required. You must have held a full driving licence for 2 years and be over 25 years of age for insurance purposes. We are a small chain of specialty coffee trucks operating in London and Hertfordshire. Our ideal candidate is someone who has multiple years of experience as a barista and someone who is able to demonstrate their ability think and act independently. As a small business, you'll wear many hats other than just barista. As we're an outdoor coffee truck, someone who enjoys being out in all weathers essential and being a practical problem solver is highly desirable. This is an incredibility rewarding job for the right candidate. We believe that people in hospitality deserve better. So if you love standing outside talking to people whilst accepting the responsibility of managing a coffee truck for the weekend, this is for you! Run by husband and wife team Charlie and Abbi, we have a loyal customer base who come for a chat, as well as a coffee. Commonly cited as the best coffee in Borehamwood, we are a small business aiming to make a big difference to the quality of coffee people drink. We serve specialty coffee from Origin and homemade treats made by Abbi, with a commitment to delivering coffee as the roaster intends: no syrups and no squirty cream. Our dedication to quality ensures that every customer enjoys a premium coffee experience. Benefits 28 Days holiday prorated for part time 3% pension contributions Free coffee whilst on shift Staff discount on beans and treats Free PureGym membership Extra warm socks and hats are issued in winter. Suncream and hat provided in the summer! Desired experience Minimum 1 year full time (or part time equivalent) experience as a speciality coffee barista is essential Someone who is crack on and do without needing to be asked Strong Interpersonal Skills and Customer Service abilities Excellent Communication skills Attention to detail and a commitment to quality Ability to work efficiently in a fast-paced environment A team player who's known for being on time and reliable A physically practical person who is prepared to attempt to fix things when they're broken Resilience and adaptability is essential Someone who enjoys the outdoors is highly advantageous due to the nature of our business Benefits: • Company events, • Company pension, • Discounted or free food, • Employee discount, • Gym membership, • Sick pay, • Store discount

Job Title: Host / Hostess Location: London, SW1X 8LB (Knightsbridge / Belgravia) Position Type: Full-Time / Part-Time Salary: £12.71 – £13.50 per hour About Us Located in the heart of Knightsbridge, our venue offers an exceptional dining experience defined by outstanding food, elegant surroundings, and flawless hospitality. We are looking for a charismatic, polished, and welcoming Host to join our front-of-house team as the first point of contact for our guests. The Role As a Host, you are the face of our restaurant. You will create memorable first impressions, manage the flow of the dining room, and ensure every guest feels valued from the moment they walk through the door. Key Responsibilities: • Warmly greet and welcome arriving guests, taking coats and managing reservations., • Manage the door, walk-ins, and floor plan efficiently using our reservation system (e.g., SevenRooms / OpenTable)., • Escort guests to their tables, present menus, and introduce their dedicated server., • Collaborate closely with the floor team and kitchen to maintain a smooth seating rhythm throughout service., • Offer a warm farewell to departing guests, ensuring their experience was exceptional. About You • Experience: Previous host or customer service experience in a fast-paced, high-end restaurant, hotel, or hospitality venue in London., • Communication: Excellent spoken English with a clear, polite, and engaging telephone manner., • Presence: Exceptionally presented, naturally warm, and comfortable handling VIPs and high-profile guests., • Skills: Calm under pressure, highly organized, and a strong team player with great attention to detail. What We Offer • Competitive hourly rate., • Free staff meals on duty.

We are looking for a reliable, hardworking and friendly General Assistant to join our team. Position: General Assistant Job Type: Part-time drop CV Hours: Flexible / to be agreed Pay: per hour Main Duties • Serving and assisting customers, • Replenishing and organising stock, • Keeping the shop clean and tidy, • Receiving and checking deliveries, • Arranging and displaying products, • Helping with general day-to-day shop duties, • Providing friendly and professional customer service, • Following reasonable instructions from management Requirements • Reliable and punctual, • Hardworking and positive attitude, • Good communication skills, • Friendly approach to customers, • Able to work as part of a team, • Retail experience is an advantage but not essential Opportunity for Full-Time Work The position will initially be part-time. If your performance, reliability and attitude are good, there may be an opportunity to increase the hours and move into full-time employment in the future, depending on the needs of the business. Terms & Conditions • Part-time position initially, • Working hours will be agreed in advance, • No guaranteed minimum number of hours unless separately agreed, • Continued work is subject to satisfactory performance and business requirements, • All applicable UK employment and statutory requirements will apply, • Right-to-work documentation will be required, • Any move to full-time hours will be discussed and agreed separately

About the role We are looking for a reliable, hands-on Sous Chef to help lead our kitchen team. Working closely with the Head Chef and restaurant management, you will help deliver consistently high-quality food, keep service running smoothly, and maintain excellent standards of cleanliness, organisation and food safety. You will lead by example, support and develop the kitchen team, and take charge of the kitchen when the Head Chef is absent. This role suits someone who takes pride in their cooking, communicates clearly and remains calm during busy service. Key responsibilities Food preparation and service Food quality: Prepare, cook and present dishes consistently, following agreed recipes, portion sizes and presentation standards. Service preparation: Organise mise en place and ensure each section is stocked and ready before service. Kitchen coordination: Oversee sections during service, manage ticket flow and check dishes before they leave the kitchen. Front-of-house communication: Work closely with the service team on order timings, dietary requirements, availability and customer feedback. Menu development: Support the Head Chef with specials, recipe development and improvements to preparation methods. Team leadership Shift leadership: Lead the kitchen in the Head Chef’s absence, allocating tasks and maintaining standards throughout the shift. Training: Support new and existing team members with recipes, equipment use, safe working practices and service expectations. Performance: Give clear direction and constructive feedback, addressing concerns promptly with the Head Chef or management. Teamwork: Promote a respectful, professional kitchen environment and help wherever needed during busy periods. Staffing: Assist with rotas and section allocation, helping match staffing levels to expected business demand. Stock and cost control Stock management: Monitor stock levels, support ordering and check deliveries for quality, quantity and condition. Storage and rotation: Ensure ingredients are stored correctly, labelled, dated and rotated to minimise spoilage. Portion control: Follow agreed yields and portion sizes to maintain consistency and protect food margins. Waste reduction: Keep preparation levels in line with expected trade, record waste and identify opportunities to reduce avoidable losses. Stocktakes: Assist with regular stock counts and report shortages, discrepancies or supplier issues. Food safety and kitchen standards Food safety: Follow the restaurant’s food safety procedures and ensure required checks and records are completed accurately. Allergen controls: Follow agreed allergen procedures, prevent cross-contact and never guess when responding to an allergen query. Cleaning: Maintain cleaning schedules and ensure workstations, equipment and storage areas are kept clean and organised. Safe working: Ensure equipment is used correctly and report faults, hazards or maintenance needs promptly. Opening and closing: Complete kitchen checks and handovers, leaving the kitchen safe and ready for the next shift. Essential skills and experience Kitchen experience: Previous experience as a Sous Chef, Junior Sous Chef or experienced Chef de Partie ready to take the next step. Cooking skills: Strong practical cooking ability and experience delivering consistent food during busy service. Leadership: Ability to organise a team, communicate expectations and support colleagues under pressure. Food safety knowledge: A sound understanding of food hygiene, safe storage and allergen management. Commercial awareness: Understanding of portion control, stock rotation and waste reduction. Reliability: Good timekeeping, attention to detail and a professional approach. Availability: Willingness to work the agreed shift pattern, including evenings and weekends. Desirable experience Similar restaurant background: Experience working with Mediterrenean or in a kitchen with similar service volumes. Qualifications: Relevant professional cookery and food safety qualifications. Kitchen administration: Experience with ordering, stocktaking, recipe costing or rota planning.

Treelogy Specialty Coffee Treelogy is a specialty coffee shop focused on great coffee, genuine hospitality and creating a welcoming experience for every customer. We’re looking for a friendly, confident and outgoing Café Supervisor to join our team. This is a hands-on, customer-facing role with a strong focus on the till, customer experience and keeping service running smoothly. At Treelogy, we are committed to creating a workplace where our team feels valued, rewarded, and empowered to grow. As part of our team, you'll benefit from: • Competitive pay structure across all roles, • Tips shared fairly across the team, • Holiday pay, • Free staff meal and drinks during each shift, • Paid breaks, • Friends and family discount, • Full HR support through an independent HR consultancy partner, • Employee referral bonus scheme, • Opportunities to attend team events, including our annual team celebration and Christmas party, • Free tickets to the London Coffee Festival, • Private health insurance available, • Company pension scheme, • Paid training and development opportunities We regularly review our benefits package to ensure it remains competitive, fair, and aligned with both the needs of our team and the continued growth of the business. What you’ll be doing: Welcoming customers and taking orders accurately and efficiently Creating a warm atmosphere through friendly, genuine conversation Managing queues and keeping service flowing during busy periods Making recommendations and identifying appropriate opportunities to upsell Packing and checking food orders Communicating with the barista and wider team to ensure smooth service Handling customer questions and resolving issues professionally Supporting day-to-day café operations, including opening and closing duties Maintaining high standards of cleanliness, presentation and customer service What we’re looking for You’ll be someone who is positive, approachable and comfortable talking to people, while remaining calm and organised when the shop gets busy. Previous café, hospitality or supervisory experience is desirable. A general understanding of specialty coffee is beneficial, but we’re happy to support further learning and development. Most importantly, we’re looking for someone who takes pride in great hospitality, works well as part of a team and enjoys making customers feel genuinely welcome.