Customer service team lead jobs in Glasgow - Page 2Create job alerts

Our client is growing and looking for an experienced Customer Service Team Leader to join their established, high‑performing team. Lead, mentor and support a team of in‑house Customer Service Advisors. If you’re passionate about people, customer service and creating a high-performing team, we

Customer Service Advisor - Team Leader. Recruit and train new team members, collaborating with the Team Trainer and other Team Leads to maintain and enhance training programmes. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.

We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service environment.

Role: IT Service Desk Support Lead – RegionalSalary: £36,000 - £40,500Location: Southampton and Field-BasedNetwork IT are supporting a growing organisation within the IT & Innovation directorate, seeking a Senior IT Service Desk Lead to deliver exemplary first-line technical support while also l

As the Service Desk Team Lead, you will guide and support a team of Analysts delivering first line application support, drive operational excellence, and champion continuous improvement. We’re offering an exciting opportunity for an experienced and motivated Service Desk Team Lead to step into a c

A service management firm in the United Kingdom is seeking an experienced Operations Manager to oversee client accounts and a service delivery team.

A leading optical retailer in Glasgow is looking for a Dispensing Manager to lead the team with a customer-first approach. The role demands previous optical field experience and involves motivating staff, ensuring high customer service standards, and fostering an environment of continuous improvemen

A leading supermarket chain in the UK is seeking a passionate Store Manager to lead a team and create a customer-centric culture. Candidates should have strong leadership skills and experience in fast-paced food retail.

In this role, you will lead a team to deliver exceptional customer service and maintain high store standards. Join a supportive team culture and help us achieve great customer satisfaction. A prominent retail company in Glasgow is seeking an experienced Team Leader.

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

A leading retail company in Scotland is seeking a customer-focused team leader to enhance customer experience. The role involves supervising colleagues, ensuring store readiness, and motivating the team. Ideal candidates will have experience in training and a passion for exceptional service.

In this role, you'll lead and motivate your team to provide exceptional service in a store that also offers delivery and online ordering. The ideal candidate will have experience in a supervisory role, strong customer service skills, and a commitment to inclusivity. A leading British bakery chain is

A leading UK retailer is looking for a Team Manager in the Food department to lead a front-line team. This role involves delivering exceptional customer service, managing stock, and coaching team members to achieve sales and operational goals. The ideal candidate will possess strong leadership skill

A leading security services provider is seeking a Security Team Leader in Glasgow to oversee a multifunctional team and deliver exceptional customer service. The ideal candidate will display strong leadership and communication skills, ensuring high service standards at all times. The role involves s

A leading UK retailer is seeking a Team Support Manager to lead and inspire the team in delivering high-quality service in the food department. The ideal candidate will demonstrate flexibility, leadership, and a commitment to creating an inclusive environment while upholding the highest standards of

An international retail brand in Glasgow is looking for a Key Lead to ensure customers receive a quality in-store experience. The role involves acting as a Floor Supervisor and guiding team members to drive store performance. Candidates should have at least 1 year of retail experience, a high school

A leading eye care provider in Glasgow is seeking an experienced Contact Centre Team Manager. In this role, you will manage a team of agents, ensure service levels are achieved, and evaluate performance.

This role involves managing the workshop and service departments while ensuring exceptional customer service. A leading motor retailer in the UK is seeking a high-achieving Aftersales Manager for their Land Rover dealership in Hereford.

Lead Customer Service Representative. Lead Customer Service Representative. Retail and customer service experience.

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. This home-based role requires expertise in

Salary:£37,500 Per AnnumClosing Date:Tue, 27 Jan 2026Are you passionate about helping others and providing exceptional customer service?If so, then we have the perfect opportunity for you! We are recruiting for a Customer Service Lead across our multisite branches in Warrington and Wilmslow. As a C

The role involves leading a team to ensure exceptional customer service while managing all branch activities. A leading financial services provider is seeking a Branch Manager in Glasgow Shawlands. Candidates should have retail management experience, strong leadership skills, and the ability to fost

You will play a key role in driving store performance, delivering exceptional customer service, and supporting team development. A leading retail wine company is seeking an Assistant Manager for their Falmouth and Truro stores.

A leading UK retailer is seeking a Team Member for its Bridgend location. Responsibilities include providing outstanding customer service, assisting in stock operations, and working in various store areas. Ideal candidates are effective communicators and flexible team players dedicated to delivering

A family-run pet store in Pulborough is seeking an experienced Assistant Manager to provide exceptional customer service and lead a team. Ideal candidates should possess a genuine interest in pets, strong leadership skills, and a willingness to learn.

The role requires someone who is passionate about public libraries and excels in customer service. Key responsibilities include organizing library resources, leading a team, and fostering a welcoming environment for diverse users. A regional library authority in the United Kingdom is looking for a d

A prominent retail chain in Glasgow is seeking a motivated team leader to ensure safety and drive exceptional customer service. The candidate will supervise and support the team in completing routine tasks while fostering a positive workplace.

A leading retail company in the United Kingdom seeks a Retail Supervisor to lead the team and ensure exceptional customer service. Responsibilities include managing store standards, guiding customers, and supporting team dynamics. The ideal candidate will have supervisory experience, excellent leade

A popular bakery chain in the United Kingdom is seeking enthusiastic Team Members to provide exceptional customer service. Responsibilities include maintaining shop cleanliness, preparing products, and ensuring a great customer experience across various channels. The company fosters a supportive and

Act as the main point of engagement with service managers and customer stakeholders. Use reporting and performance data to identify trends and drive service improvements. Ensure adherence to all customer and company policies, processes, and compliance requirements.

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences. The role involves motivating team members, displays and product knowledge, and ensuring operational efficiency while being part of

A retail company is seeking a Store Manager to lead operations in Guildford, focusing on maximizing sales and delivering outstanding customer service. Ideal candidates will have strong leadership skills, management experience in retail, and a commitment to customer satisfaction. Responsibilities inc

A leading telecommunications company in the UK is seeking an Assistant Store Leader to lead a team in providing excellent customer experiences. You will motivate and engage your team while ensuring that customer satisfaction is at the core of every action. The role requires experience in fast-paced

A leading hospitality company in Scotland is seeking a Bar Supervisor to manage day-to-day bar operations and ensure exceptional customer experiences. The ideal candidate will have proven supervisory experience, strong leadership skills, and a passion for hospitality. Responsibilities include superv

A leading technology recruitment agency is seeking a Field Service Manager to manage a team of Field Service Engineers. Responsibilities include managing customer relationships, ensuring KPI delivery, and maintaining financial performance within budgets. The ideal candidate will have experience in h

A leading equipment hire provider in Glasgow is looking for an Invoicing Team Leader to enhance the performance of the invoicing department. This role involves coaching team members, managing customer invoices, and deploying process improvements. The ideal candidate should have prior leadership expe

A leading cleaning company in the United Kingdom is seeking a Working Site Supervisor for a new school contract. You will oversee cleaning duties and support a small team to maintain high hygiene standards.

A leading UK retail company is seeking a Shift Leader to manage store operations and ensure customer satisfaction.

A popular food service company is seeking Team Members across the United Kingdom to provide fast and friendly service, maintain cleanliness, and prepare products.

The role involves leading the team, ensuring high-quality service in cafe areas, and managing staff schedules. Ideal candidates will possess strong leadership and communication skills, alongside a customer-focused approach. A catering service provider in London seeks a Supervisor to oversee daily op

A popular food retailer is seeking Team Members to provide exceptional service and maintain a clean, welcoming environment. You'll prepare beloved products and ensure customers enjoy their experience, whether in-store or online. Join us and be part of a fun and supportive team.

A global fashion brand in Glasgow is looking for a Floor Manager to oversee daily operations and lead a team of stylists. The ideal candidate will have a passion for fashion, strong leadership skills, and the ability to enhance customer experience both in-store and online. Join a vibrant team that v

A leading fast-food retailer in the UK is seeking a Shop Manager to lead and motivate the team in delivering outstanding customer service. The ideal candidate has experience in customer service and a supportive leadership approach. The role includes ensuring high standards in shop cleanliness, food

A well-known UK retailer seeks an Assistant Store Manager to support the Store Manager and lead a high performing team. This role includes driving sales performance and delivering excellent customer experiences. Candidates should have previous retail management experience and a track record of high

A leading equipment hire provider in the UK is looking for an Invoicing Team Leader to support and coach the invoicing team. The ideal candidate will possess advanced Excel skills and excellent communication abilities, with prior experience in a fast-paced team lead role.

Ideal candidates will excel in team management, customer care, and innovative retail practices. You will oversee daily operations, manage stock, and deliver exceptional customer service. This role is vital in helping support lifesaving missions, as every sale contributes to keeping emergency service

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

A leading retail company in Newry is searching for a Team Member (Stock) to ensure stock is efficiently processed and beautifully presented. You’ll be responsible for accurately managing stock, maintaining store organization, and delivering excellent customer service. Candidates should be team-ori