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Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Please note that we are open to candidates at both the Customer Success Specialist, Manager, & Senior Manager levels. The Customer Success Manager will be responsible for increasing user adoption, driving retention rates, promoting processes, and developing relationships within the buyside space, wh

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

Influence and scale a key customer success function within a mission-driven tech company. Experience managing technical teams or managers within a customer-facing post-sales environment. Customer Success | Post-sales | DevOps | DevSecOps | CI/CD | Cloud Infrastructure | Strategic Accounts | Enterpri

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account

A health-tech company based in the UK is seeking a proactive Customer Success Manager to enhance client experience through our voice technology solutions. The role includes managing customer accounts, driving product adoption, and serving as a liaison between clients and internal teams. The ideal ca

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

Please apply by sending your CV along with a short explanation of why you would be a strong fit for the Customer Success Manager role within the Tuition Team at The Profs. As part of our ambitious growth strategy within the Tuition Team, we are seeking an experienced Customer Success Manager to driv

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting

Lead Client Relationship Manager (Customer Success–focused). Lead Client Relationship Manager (Customer Success–focused). You’re passionate about customer success.

Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and customer satisfaction. Are you a Customer Success Manager with a passion for the veterinary industry and software? IDEXX UK is hiring!. Monitor customer he

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs. Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries.

A leading SaaS recruitment company in York seeks a Customer Success Manager to manage valuable client relationships worth £600k ARR. The ideal candidate has over 2 years of experience in B2B SaaS Customer Success and a proven track record in a start-up environment.

Customer Success Manager - Health Tech. Profitable, scaling, and investing heavily in product and automation, they’re now hiring a Customer Success Manager to drive engagement at scale. This is modern Customer Success - digital first, insight‑led, and built around impact, not endless calls.

A leading digital credential platform is hiring a Customer Success Manager to manage client relationships for their growing mid-market segment. Ideal candidates will have 3-5 years of experience in customer success, strong analytical and relationship-building skills, and the ability to drive client

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

A cybersecurity company based in Greater London is seeking a Customer Success Manager to oversee the entire customer lifecycle, ensuring adoption and retention. Candidates should have over 7 years of experience in customer success or account management, with strong analytical and communication skill

Customer Success Manager, EMEA. Customer Success Manager, United Kingdom. Customers, Customers, Customers.

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. You’ll work closely with other teams across the business to share feedback from customers, and to influence the product roadmap based on what customers are telling us they need. Cus

A leading regulatory intelligence firm in Greater London is seeking a Customer Success Manager to enhance client experiences within the gambling and payments industry. You will build strong relationships, identify opportunities for account expansion, and ensure customer satisfaction. The role demand

We’re looking for a Customer Success Manager to join our Customer Experience team to own a portfolio of customers, drive adoption, deliver measurable outcomes, and scale proactive relationship management and data-driven interventions. Customer Success Manager - Denmark at Pleo. Hiring Manager Inte

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. Join to apply for the Customer Success Manager role at Bottomline. You will measure a

Customer Success for a B2B SaaS Product. Customer Service, Strategy/Planning, and Consulting. This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and build relationships with an impressive roster of enterprise brands.

You have proven experience in providing consistently first‑class customer service to customers, remaining calm and measured even when dealing with demanding individuals. The Operations team is responsible for the on‑boarding and implementation of our technology across new customers, as well as e

Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sale and

A legal technology provider is seeking a Customer Success Manager to act as a trusted advisor, focusing on onboarding, relationship building, and driving adoption of their solutions. The position offers flexible working arrangements and a focus on personal and professional growth, aiming to enhance

As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each c

Company description:ClearCourseJob description:Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, supporting i

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in B2B customer success (1–2 years depending on company type). Your role will focus on ensuring our members achieve their goals났결 getmaximum value from our offerings, working closely wit

A leading cloud-based software provider in Greater London is seeking a Customer Success Manager to enhance customer engagement and optimize their use of the Salesforce platform. You will be responsible for managing customer relationships, providing strategic guidance, and ensuring successful impleme

Customer Success Manager (EMEA) - Field Systems. Own and maintain account plans in collaboration with the customer, focusing on. Grow and expand customer product adoption and revenue by identifying how additional technical capabilities can address evolving operational needs.

A leading facilities management company is seeking an experienced Customer Success Manager to oversee compliance and performance of key client contracts. Strong leadership and commercial acumen are essential for success in this position.

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK. Our team is youthful, driven, and takes immense pride in the impact our product and services have on our customers. Document and report on k

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Senior Technical Customer Success Manager – DevTools (UK). Customer Success is now being built deliberately in EMEA. This is an early Customer Success role at a DevTools company that already works.

A dynamic financial technology company in Greater London is seeking a Customer Success Manager. Candidates should have experience in Customer Success or Account Management within B2B SaaS or fintech environments. This role focuses on enhancing customer relationships post-implementation and driving p

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted‑line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Solid

Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Act as

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Experience in Customer Success, Account Management, or similar rol

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast‑paced work environment, allowing you to make an immediate impact on our team and co

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Customer‑obsessed mind‑set and strong appreciation fo

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementation, and shaping the product roadmap through customer insights. Customer Success, Implementation, Project Coordi

This is a senior, hands-on Customer Success Manager role. The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team. Senior Customer Success Manager – B2B FinOps Platform.