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Head of Operations – Leeway Domestic Violence and Abuse Services is looking for a Head of Operations to join their team on a part-time (30 hours per week), permanent basis, based in Norwich, Norfolk, with hybrid working available. Fantastic company benefits include: Competitive Salary:£58,000 FTE (pro rata for 30 hours per week) Holiday: 25 days annual leave plus bank holidays (pro rata) Pension: 6% employer pension contribution About the role: This is an exciting opportunity to join Leeway's Senior Management Team as their Head of Operations and play an important role in shaping and delivering high-quality services that support individuals affected by domestic abuse. Working closely with the Chief Executive, you will provide strategic leadership, operational direction, and governance support, ensuring services are delivered effectively, safely, and in line with organisational objectives. As Head of Operations, you will lead on the implementation of operational plans, oversee service quality and performance, support the development of new services, and ensure that service users remain at the heart of all decision-making and service delivery. Your key duties will include: Lead the operational delivery of Leeway's services, ensuring they meet contractual requirements, quality standards, and organisational objectives. Work closely with the Chief Executive to drive the operational elements of the strategic plan and deputise in their absence when required. Provide leadership, management, and support to Service Managers, ensuring effective performance, development, and accountability across all services. Lead on quality assurance, service monitoring, performance reporting, and the analysis of service data to demonstrate impact and outcomes. Ensure compliance with safeguarding, health and safety, confidentiality, data protection, and all relevant policies and procedures. Oversee the effective use of staffing, financial, and operational resources, including staff training and development programmes. Support organisational growth and sustainability through fundraising, tender opportunities, service development, stakeholder engagement, and Board reporting. About you: As Head of Operations, you will be an experienced operational leader with a strong track record of managing services, leading teams, and driving organisational performance. You will be confident working at a strategic level while maintaining a clear focus on service quality, compliance, and continuous improvement. As Head of Operations, you will possess excellent leadership, communication, and stakeholder management skills, alongside the ability to analyse performance data, manage risk, and deliver positive outcomes. Experience of leading operational services within the charity, public, health, social care, or community sector would be highly advantageous. Passionate about making a difference, you will be committed to ensuring service users remain at the heart of service delivery and development, while supporting a culture of inclusion, collaboration, and excellence. About Leeway Domestic Violence and Abuse Services: Leeway is a leading provider of support services for adults, children, and young people experiencing domestic abuse across Norfolk and Suffolk. Through specialist services, advocacy, and support, Leeway works to ensure that individuals can live safer lives free from abuse while having their voices heard and their needs met. If you have the relevant skills and experience for this Head of Operations role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made. Additional keywords: Head of Operations, Operations Manager, Senior Operations Manager, Charity Management, Service Delivery, Strategic Leadership, Operational Leadership, Quality Assurance, Governance, Compliance, Safeguarding, Service Development, Stakeholder Management, Performance Management, Senior Management Team, Third Sector, Social Care, Charity Jobs, Norwich Jobs, Domestic Abuse Services. This vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application

R13 are supporting a highly regarded business in their search for a organised Sales Administrator to join their busy and growing sales team based in Norwich. This is a newly created role designed to provide vital support to a high-performing sales function, acting as the central point of coordination for sales administration, reporting, CRM management and process compliance - helping ensure everything runs smoothly behind the scenes. You'll be working alongside a team of sales professionals, helping maintain accurate records, chasing outstanding information and ensuring key deadlines and processes are met. This position would suit someone from a property, new homes, housing, estate agency or sales administration background and a love for being organised and making things happen. Based in from head offices in Norwich, working hours are Monday to Thursday 8:30am – 5:00pm and Friday 8:30am – 4:30pm. Salary up to £30,000 depending on experience. The Company This established organisation has built an excellent reputation within the property sector. With a strong focus on customer experience, teamwork and continuous improvement, they offer a supportive and professional environment where employees are valued and encouraged to develop their careers. Benefits 26 days annual leave plus bank holidays Option to purchase additional holiday Private medical insurance 5% employer pension contribution Life assurance Employee lifestyle and retail discount platform Free onsite parking Supportive and collaborative team environment Long-term career development opportunities The Day to Day Providing comprehensive administrative support to the sales team and management. Producing and distributing daily, weekly and monthly sales reports. Maintaining CRM systems and ensuring all sales information is accurate and up to date. Monitoring pipelines, reservations, exchanges and completions data. Chasing colleagues for missing information and ensuring records are completed correctly. Preparing agendas, reports, presentations and meeting documentation. Taking minutes and tracking actions from meetings where required. Supporting the production of sales forecasts and performance reports. Liaising with site-based teams and wider departments to ensure smooth communication and information flow. Updating sales literature, documentation and internal systems. Assisting with customer, solicitor and third-party correspondence where required. Supporting wider sales and marketing activities as needed. Helping maintain efficient processes and driving improvements to administrative standards across the team. You Will Have / Be Previous experience within an administration, sales administration, property administration or business support role. Experience within property, housebuilding, estate agency or new homes environments would be advantageous but is not essential. Highly organised with excellent attention to detail. Confident communicating with stakeholders at all levels. Able to work independently and manage multiple priorities effectively. Comfortable challenging colleagues and following up on outstanding actions when required. Experience using CRM systems and Microsoft Office packages. Professional, approachable and able to build strong working relationships. How to apply To hear more details about this fantastic opportunity please email your CV to Ruth Harding – Business Partner at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further

My Norwich based client is seeking an entrepreneurial and enthusiastic Commercial Manager to take ownership of commercial growth, business development, partnership creation, and revenue generation. My client owns an established manufacturer and supplier of niche engineered products, delivering bespoke solutions to a wide range of engineering challenges across multiple industry sectors. With their in-house capabilities, the business is uniquely positioned to provide custom-engineered solutions on an exceptionally fast turnaround. Operating with a lean, highly skilled and dedicated team from our [Norwich] site, and are entering our next stage of commercial maturity ahead of a planned leadership transition. The successful candidate will take immediate operational ownership of our core commercial functions. For the individual who delivers to our very high standard the appointment carries the opportunity to earn equity through a structured earn-in arrangement aligning long-term reward directly with the value created. We are not looking for a corporate functional specialist content to stay in a single lane and delegate downward. We are looking for a versatile, high-energy all-rounder — equally comfortable inside a margin spreadsheet, leading a high-value customer negotiation, or setting the pace across the team. Commercial Manager responsibilities: Enquiries - Own the inbound enquiry pipeline end to end, protecting our fast-turnaround USP through rapid, accurate quoting (compound selection, tooling, lead times) and strong enquiry-to-quote conversion. Orders - Manage the order book and order processing, owning on-time-in-full delivery and the commercial accuracy of every job entering production. Support Tickets - Own customer service and after-sales response — technical queries, complaints and resolution — as a core retention and reputation lever. Supplier Management - Lead raw material and compound purchasing, supplier negotiation, lead-time and supply security, and direct control of cost of goods sold. Financials - Take ownership of the P&L: margin analysis by product and customer, pricing strategy, management accounts and cash flow. Operational Alignment - Bridge commercial and production — aligning the sales pipeline with capacity and scheduling, and leading the commercial integration of the acquired moulding business into the Norwich site. Commercial Manager Profile: Proven commercial & financial acumen — ownership of both top-line growth and bottom-line protection (purchasing, COGS and full P&L mechanics), with an instinctive grasp of how purchasing and pricing decisions flow through to cash. SME manufacturing / engineering background — deep experience within an agile SME, ideally in technical manufacturing, engineering or industrial distribution, where rapid response times and cross-functional agility are the norm. Natural leadership & presence — a self-starter with the emotional intelligence and authority to earn respect, rally a tight-knit team, and lift operational pace through personal standard-setting. Executive ambition — tailored for a high-potential operator ready to step up: the strong “number two” in a larger business, or a manager who has outgrown their current ceiling, seeking the autonomy to run — and ultimately own a stake in — an enterprise. Commercial tempo and tight daily control — comfortable running the operation with genuine pace and rigour, raising the commercial awareness and ownership of the team rather than simply administering it. Rapid, high-quality decision-making — in bespoke manufacturing, friction and delay translate directly into lost margin; you digest technical and commercial data quickly, cut through noise, and make firm, accurate calls. A genuine all-rounder — able to move fluidly across a purchasing contract, an urgent enterprise enquiry, a scheduling bottleneck and the week’s cash flow without losing a step. Meticulous attention to detail — our products are highly engineered to precise specification, and errors in quoting, compound selection or scheduling are costly. Speed must be matched by structural accuracy. Commercial Manager and Company Culture: The company's biggest asset is its team a close-knit, energetic group with a genuine can-do attitude and no passengers. Therefore need someone whose instinct is to lead through coaching and development, not command and control. The right person will: Earn authority through credibility and example — commanding respect through fairness, consistency and standards rather than hierarchy or volume. Bring people with them — setting a high bar and a strong pace while actively developing the team’s capability and confidence. Lead with emotional intelligence — reading the room, giving constructive feedback, and creating the conditions for people to do their best work. Strengthen a positive, low-politics environment — building on the healthy, collaborative culture we already have, never imposing one of pressure or fear. In short, we are looking for someone the team will want to follow — a leader who raises the bar by lifting people up. The successful candidate will take immediate, hands-on accountability for the commercial performance of the business and total command of the back-office function — ensuring smooth operational flow and high customer satisfaction from first enquiry through to cash. Day-to-day responsibility for the production floor sits with the operations team; this role owns the commercial engine that drives it. This is not a static mid-management appointment. It is a structured executive succession track . This fantastic Commercial Manager vacancy comes with an extremely rewarding salary/package with a genuine opportunity to earn into the ownership of the business. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer

What makes a customer come back and order again? What turns a one-off purchase into a habit? If you love answering questions like these through brilliant campaigns, read on. About the Opportunity Our client is a customer-centric D2C business with a fiercely loyal following - part-way through a multi-year growth plan, backed by fresh investment in their marketing technology. Recent trading has been resilient against a challenging market backdrop, with the business continuing to hold its own while others in the sector struggle. They're hiring a Customer Retention Marketing Executive to join their growing Customer Retention team, focused purely on retaining existing customers, growing average order value and maximising long-term loyalty. The Role Reporting into the Head of Customer Retention Marketing, you'll help create campaigns across email, SMS, app push and digital channels that keep customers engaged and coming back. You'll turn products, offers and customer moments into compelling, sales-focused copy - always asking what's the story, why will customers care, and how do we make them want to engage. What You'll Be Doing Plan, create and deliver retention campaigns across email, SMS, app push and digital channels Write engaging, sales-driven copy that turns offers into stories customers act on Develop campaign ideas and propositions that drive repeat purchase and loyalty Support flagship launches and key promotional moments end to end Work closely with Creative, Ecommerce and Buying teams to bring campaigns to life Use data and past performance to keep improving what works What We're Looking For Technical CRM skills can be taught - attitude, instinct and drive matter more. You'll be driven, energetic, ambitious and optimistic, with real personality and something about you that fits a fantastic, values-led brand. You'll be a naturally strong copywriter with commercial instinct, confident generating ideas and comfortable juggling multiple campaigns at pace. D2C experience and a background in sales copy or promotional copy are a strong plus. Why Join? A business holding firm against a tough market backdrop, part-way through an exciting growth plan Fresh investment in marketing technology and the backing to do your best work A close-knit team, supported by long-serving managers with real depth of knowledge and a passion for developing people A dynamic team, fantastic culture, hybrid working Generous staff discount, plus 25 days' annual leave rising to 30 with service Access to a comprehensive wellbeing platform, including virtual GP appointments and physio Real creative input into campaigns seen by a huge and loyal customer base Interested in finding out more? Get in touch with Emma now in full confidence

ML Engineer About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Core AI Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits iProov is looking for a Machine Learning Engineer to join our Core AI team. You will be responsible for working on the biometric systems, developing new techniques and algorithms ensuring security and performance. • Drive research projects in the areas of computer vision, machine learning and biometrics., • Research new biometric systems and contribute to prototyping new products - by testing and integrating existing technologies or by designing a new solution., • Develop and train deep learning models for face verification, liveness and attack detection., • Improve upon data and evaluation strategies, including synthetic and adversarial data., • Investigate failure modes and improve generalisation, robustness and fairness., • Collaborate cross-functionally to turn models into production-quality services., • A Masters or PhD in a numerate discipline such as Computer Science, Engineering, Computational Neuroscience., • Proven proficiency or experience in machine learning and computer vision., • Enjoys collaborating with cross-functional teams., • Proficiency in Python and modern deep learning frameworks., • Strong problem-solving skills and out-of-box thinking. Extras: • Experience working on 0->1 products., • Experience generating and using synthetic data, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Technical Data Project Coordinator/Engineer Certain Advantage are recruiting on behalf of our prominent Automotive client in Warwickshire for a contractor to take responsibility for the planning and delivery co-ordination of technical engineering data for the purpose of building vehicle simulation models with this data. You won’t be building these models. Simulation models are used by various Engineering Teams to conduct assessments in the virtual world for future products, and the team need your support ensuring accurate and up to date data is available at the right time as per the programme requirements, and that issues are resolved and don’t re-occur. You’ll be required to develop close working relationships with the Engineering Teams that design programme components and systems and deliver the associated engineering data to keep the programme on track. Candidate skills Previous experience in automotive engineering and CAE tools is not required. The main technical requirements are a strong understanding in MS Office tools like Excel, PowerPoint and Word. This role requires project management skills, planning and delivery as well as presentation communication skills with the ability to communicate complex ideas, high level plans, and large amounts of data to stakeholders and senior management. You’ll need to show assertiveness, strong interpersonal skills, and use negotiation skills with a wide range of multi-functional teams. The Role • Create and maintain plans and ensure alignment with all data providers (internal) and communication to stakeholders, • Provide regular programme status for workstream and support the co-ordination of the overall Virtual Series plan, • Engage with new data providers as required by growing team scope, modelling capability, or simulation of new technologies., • Proactively identify quality issues and drive resolution of any issues identified., • Escalate issues preventing the on-time delivery of engineering data, • Analyse data issue records to initiate, guide and inform prevent reoccurrence activities in appropriate areas, • Drive continuous improvement actions to improve operational efficiency and lead or support activities to prevent reoccurrence of any delivery timing or quality failures, • Undertake any other work as directed by the Model Build and Delivery Manager in connection with their job as may be requested from time to time Does this sound like your next career move? Apply today! Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, IT and Engineering. If this job isn’t for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Job Title: Senior Research Executive Location: Remote (UK-based) Working Pattern: 4 or 5 days per week Contract Length: 4 months Day Rate: £300-£350 per day About the Role Our client is ooking for a Senior Research Executive to support the rollout of a new digital product launching in the UK and expanding into new international markets. This is a fast-paced, fixed-deadline project central to UX research and data analytics. Key Responsibilities CSAT Survey Execution (via Qualtrics): Program and manage app-intercept surveys in collaboration with the product team Support beta testing and rollout across multiple markets Coordinate translations and research ops (critical priority) Handle end-to-end survey operations including localisation and legal compliance Research Coordination: Communicate with key stakeholders across markets Ensure intercepts and translations are fully functioning Support evaluation of external research agencies and feasibility of off-the-shelf solutions Must-Have Skills Strong hands-on experience with Qualtrics • Operational Researcher Experience Proven research operations capabilities Exceptional coordination and stakeholder management Nice-to-Have UX research Experience in multi-market digital product launches Familiarity with CSAT or survey setup across markets Team You'll Work With Lead UX Researcher Data Analyst Head of Digital Product Team One rep per target market What Sets an Excellent Candidate Apart Has led similar CSAT or intercept-based survey projects Comes from a UX-focused research environment rather than traditional market research

THE COMPANY With offices in Brighton and Skopje, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands. Sopro revolutionised prospecting when we started ten years ago, and we continue to operate at the cutting edge. Our technology, data, processes and people mean there’s nothing quite like Sopro. We’ve evolved from our initial focus on email prospecting, and we now offer a fully managed, totally synchronised, sales engagement service. Our relentless focus on innovation makes it an exciting time for our clients, and our staff. Sopro is committed to providing an inclusive, rewarding and fun place to work, and in 2021 won Best Place to Work at the UK Business Awards. THE ROLE Within the Finance department, we’re looking for a Head of Finance (12-month maternity-leave cover) who will steer our group’s financial strategy end-to-end - partnering with the CEO and senior leadership, delivering crystal-clear reporting and analysis, safeguarding cashflow, and empowering a high-performing finance team to drive smart, scalable growth. KEY RESPONSIBILITIES • Partner with the CEO and SMT to provide financial insight and support decision-making, • Preparation of the consolidated monthly group management accounts, • Monthly P&L reporting, with commentary and variance analysis to facilitate understanding by the owners & SMT on group performance, • Maintain forecasts and weekly/monthly KPI reporting, • Oversee payroll, VAT returns, month end journals, accounts payable and accounts receivable, • Responsible for the monthly sales commissions, • Lead cost control initiatives and identify opportunities for operational efficiencies, • Overseeing annual statutory reporting, including liaising with external advisors, • Treasury and cashflow management, reporting and forecasting, • Financial analysis to aid key commercial decision making across areas such as recruitment, marketing & IT spend, • Maintain a high level of financial procedures and controls whilst ensuring compliance with statutory, regulatory and tax requirements, • Manage & support the finance team as well as representing finance at internal meetings, whilst helping to approve financial literacy across departments, • Lead by example to develop an environment of trust, maturity and positivity within the workplace, ensuring a motivated and happy team ABOUT YOU 5+ years post qualification experience (ACA, ACCA, CIMA) Strong understanding of financial reporting standards, management accounting, and cash flow forecasting Proficient with financial software (ideally Xero) and strong excel/ data analysis skills Excellent communication and team leadership skills Experience in SMEs, ideally with exposure to scaling businesses or private equity environments Self-starter with ability to improve existing processes ABOUT US We’re the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we’re a team not a tool. Our values permeate Sopro Group through our behaviours, not only as people but across the business. We invest in our people, their development, our products and our working environment. We are ambitious, not only as a business but by encouraging passionate and imaginative collaboration. We are people who are proud of our identity and celebrate each other’s successes, whilst giving back to our local communities. We are open and transparent, with our clients and our people – each team member has a voice, and we ensure it is heard! WHAT WE OFFER At Sopro we invest in our people – they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team. Some of the perks we offer: Career progression plan – Well-structured career progression path supported by regular 360-degree feedback. Company profit sharing – We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s net profit with employees. 25 Days Annual leave - We recognise that annual leave goes way beyond being a ‘perk’, it’s a health and wellbeing essential, which is why we offer 25 days annual leave plus bank holidays. 25 days not right for you? You also have the option to buy/sell holiday. Health Cash Plan (reclaim costs for dental, physiotherapy, osteopathy and optical care) A range of tax-efficient salary sacrifice schemes including, electric vehicles, Cycle2Work, childcare and groceries Financial wellbeing platform - access to financial advisors and a range of retail discounts Learning and Development – A learning platform to encourage you in personal and professional growth additionally supported by mentorship, external training, and certification when needed. Hybrid working - 3 days from home, 2 days in the office, and if you want to come every day – you surely can! Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks. Your work matters – We have an open door policy and value your opinion. Ideas are heard and genuinely considered. Your application has been successfully submitted! _

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Description Swoon was founded in 2012 to create distinctive designs that owners will want to keep forever and a lofty goal to spark home obsession everywhere. We design original pieces in-house, and our innovative NPD process quickly discovers the next trend. Our testing platform ensures designs sell online at their intended price, and our data-led approach grows sales within families exponentially. Our business model cuts out expensive overheads like shops and overstocked warehouses, making our prices affordable. Our distinctive look unlocks collaborations with leading retailers like John Lewis and many more. This diversified growth strategy is powering our brand to a significant market share. And we’re just getting started… The Head of Finance oversees the entire finance function, from strategic FP&A and long-term planning to day-to-day management accounting, treasury, and reporting. As the financial conscience of the business, you will act as a key gatekeeper for capital allocation and a trusted senior partner to the co-founders and leadership team. Leading a capable finance team, you will provide robust control and constructive challenge to operational leads. You will set the budgets within which they operate, approve capital expenditures, and validate the commercial logic of key business decisions to ensure strong financial governance as Swoon continues to scale. Financial Planning, Forecasting and Reporting • Strategy & Planning: Own the annual budget, quarterly reforecasts, and three-year strategic plan. Build robust, ground-up models that connect commercial drivers to financial outcomes., • Reporting: Manage the monthly management accounts, board packs, investor reporting and FP&A reporting., • Trading Cadence: Oversee the weekly trading rhythm with marketing and merchandising; challenge plans and ensure every promotional or marketing spend has a clear business case., • Cash Flow: Maintain weekly direct/operational cash flow forecasts and three-way model. Galvanise the internal team to execute the cash roadmap., • BI & Insights: Develop an FP&A reporting suite within Sigma to ensure the business stays on track against targets. Operational Finance, Treasury and Day-to-Day • Financial Integrity: Oversee the monthly close, balance sheet reconciliations, and the integrity of all board-level data., • Treasury: Run payment run, manage banking relationships, debt facilities, covenant reporting, and lender communication., • Compliance: Oversee VAT, payroll, and statutory filings; manage the year-end and external audit processes., • Operations & HR: Oversee business insurance and annual renewals. Bring financial rigor to people-related decisions, including payroll, compensation, and benefits., • Leadership: Lead, coach, and prioritise the finance team, building capabilities to scale alongside the business., • Payment stack: own statutory reporting and relationship with payment providers Strategic Finance and Business Partnering • Commercial Advisor: Serve as a strategic partner to the co-founders, providing analysis and guidance on major commercial decisions, partnerships, new ventures, and CAPEX investments., • Merchandising Controls: Uphold guardrails for inventory management, including budgets, stock investment, intake margin, clearance pricing, and markdown strategies., • Working Capital: Set and enforce rules-based working capital frameworks, including CM3 floors, discontinuation thresholds, and cash recovery targets., • Margin: partner with the B&M and operations teams to drive continuous improvements in the "Margin Stack" from factory to front door., • Funding: Lead funding discussions with existing and prospective lenders., • CAPEX Governance: Evaluate all tech CAPEX projects against projected ROI and rigorously review the tech roadmap budget. Controls, Governance and Risk • Control Environment: Continuously evolve the financial control environment, including payment authorisation, segregation of duties, and procurement controls., • Planning Cycle: Support the co-founders with the quarterly OKR-based planning cycle to ensure cross-functional alignment with profitability and cash targets., • Risk Mitigation: Proactively identify, model, and mitigate financial risks, such as supply chain disruption, pricing pressure, partner concentration, FX volatility, and working capital seasonality. Requirements Essential • Qualifications: Qualified accountant (ACA, ACCA, CIMA, or equivalent) with 7+ years of experience., • Breadth: Proven track record leading or working within the full finance function, encompassing FP&A, management accounting, treasury, and statutory reporting., • Commercial Acumen: Strong instincts developed in a consumer-facing, high-growth environment (e-commerce, retail, hospitality, or DTC)., • Controls & Governance: Demonstrable experience in designing, implementing, and managing robust financial controls., • Business Partnering: Ability to build credibility with non-finance functions and challenge leadership constructively., • Technical Proficiency: Advanced financial modelling and forecasting skills; comfortable building complex models from scratch and comfortable with 3 way financial modelling., • Hands-on Leadership: A strategic thinker who is unafraid to "roll up their sleeves" during month-end; comfortable working directly with the numbers. Strongly preferred • Experience in a multi-channel business (Direct-to-Consumer + Wholesale)., • Familiarity with retail / merchandising finance, including stock investment economics and markdown management., • Proficiency with modern BI tools (e.g., Sigma)., • Experience working with or reporting to a strategic board—specifically understanding the standard required by institutional partners., • Prior experience in the furniture, homeware, or interiors sectors. Benefits Compensation & Benefits • Competitive salary, • Share options programme, • Profit share scheme, • Wellbeing allowance, • Pension scheme, • Private medical cover for you and your family Holidays, working environment and other perks • 27 days holiday rising to 30 with tenure, • 4 months of summer hours finishing at 1 PM on a Friday (we’re currently trialling rolling this out permanently!), • Free furniture on each anniversary of employment, • Friends & family discount of 20%, • Remote working 4x days per week

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. We are looking for a Senior Product Marketing Manager to join EDQ's Global Product Marketing function. Reporting into the Head of Global Product Marketing, you will work with Global Product & Partnerships, regional Product Marketing, Sales, Partnerships, Marketing and Consultancy teams globally to increase revenue through content strategy, product go-to-market planning and execution, and supporting expansion and partner solutions / packages for our data intelligence products. You will partner with cross-functional stakeholders. Create compelling value propositions and solution packages to increase growth through new partnerships and industries. You will develop an understanding of our market segments, competition, and buyers by applying insights from internal and external sources to create value propositions, positioning, and messaging which resonates with buyers. Deliver compelling content to support the customer journey. Establish a feedback loop with customers to improve our products and messaging. Build narrative grounded in the voice of our customers. You will create go-to-market strategies for new products and features including content creation, sales enablement, competitive and market intelligence, collaborating with regional Product Marketing and Marketing Communications teams, to drive demand and customer adoption. Demonstrable experience in Product Marketing, Product or Marketing role, ideally in technology or financial services industries Proven experience in value proposition and messaging development, content creation, and go-to-market execution Customer and market-centric approach, passion for understanding customers and their needs Agility to anticipate and adapt to shifting priorities Expertise in distilling technical concepts into clear and concise narratives to communicate with customers and partners Strong ability to collaborate with stakeholders from various disciplines and levels Exceptional organisational skills to manage projects of all sizes Analytical and results-driven Benefits package includes: Hybrid and flexible working. Great compensation package and discretionary bonus plan Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-GN #Hybrid Experian Careers - Creating a better tomorrow together _

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Senior Security Engineer (AI & DevOps) iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid ( Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC-focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. • Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM-integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle., • Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset, • Continuously mature automated security controls into CI/CD pipelines and infrastructure-as-code deployments, championing the DevSecOps culture across a large engineering organisation., • Take hands-on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated., • Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows., • Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required., • Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure., • Act as the primary technical security partner to our GRC-focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls., • Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated., • A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems., • Proven, hands-on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure-as-code principles and the security implications of how infrastructure is defined and provisioned., • Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero-trust networking., • A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM-specific attack vectors., • Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function., • Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments., • The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

We have an exciting opportunity for two experienced Head of Clinical Transformation professionals to lead and manage a focused programme of work and may also be required to lead on additional programmes of work as agreed under the Trust's clinical transformation change portfolio of work. The post holder(s) will have a strong and recognised mental health clinical background required to drive transformation across the organisation, with a responsibility to oversee the clinical transformation programmes that are clearly aligned with the Trust's Strategic Objectives, and will provide clinical, technical & strong leadership, delivering excellent Transformation and programme results. The post holder/s will work closely with the Trust new clinical and operational Triumvirate leadership framework across the localities to drive the required changes. Responsibility will include leading the designated programme, assuring the programme meets the required timescales and the desired outcomes, managing the project managers (internally and externally) to support the delivery of large, complex and significant transformation Programme/s. The post holder/s will be expected to be flexible and will need to work across programmes as and when required. The post holder will be expected to provide knowledge and input into highly complex operational planning and act as a role model for guiding lasting change across NSFT services. Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive. We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. • Professional Clinical Mental Health qualification, with a current registration to a professional body - NMC, HCPC, Social work England., • Appropriate Management Qualification or equivalent, • Experience transformation and improvement methodology., • Experience of interpretation of highly complex business data and information to enable service redesign., • Experience of documenting processes using process mapping, process improvement and change management methodologies., • Negotiating on complex matters of critical organisational importance with directors and senior managers, • Proven ability to receive, analyse and interpret highly complex information such as material requiring strong numerical and verbal critical reasoning ability., • Can demonstrate exceptional leadership skills and experience in transformational change and service redesign, • Excellent appreciation of performance improvement and implementation with the NHS This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website. Applicants must have current UK professional registration. #J-18808-Ljbffr

Package Description: We are looking for a highly organised and proactive Business Support Manager to join Agincare Enable.In this pivotal role, you will provide high-level business management, project coordination, and administrative support to ensure the smooth and efficient running of our operations. Working closely with the Senior Leadership Team, you will support to drive both day-to-day performance and longer-term growth.This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating multiple priorities, and takes pride in delivering high-quality support across teams and projects. Please note this role will be based, in person at our Head Office in Portland, Dorset and requires regular travel to other patch offices and service locations. Duties of the role: Business & Project Support Coordinate business operations to support the delivery of Enable services Provide administrative support to the Senior Leadership Team across governance, compliance, and business development Lead and manage projects, including planning, tracking progress, and reporting on outcomes Support data analysis and reporting to inform decision-making Coordinate responses to bids and ensure timely input, review, and sign-off Team & Meeting Coordination Organise and manage meetings, including Board and leadership meetings, and key events Prepare agendas, presentations, and take accurate minutes Track actions and follow up to ensure completion Maintain accurate records, documentation, and databases Manage correspondence, emails, and enquiries in a timely manner Communication & Collaboration Facilitate effective communication across internal teams and external stakeholders Share updates and key information clearly and appropriately Handle sensitive information in line with data protection requirements Compliance & Continuous Improvement Ensure adherence to company policies and procedures Maintain confidentiality at all times Support quality improvements and continuous development initiatives Additional Responsibilities Support with complaints, compliments, and data requests Assist with report writing as required Undertake training and stay up to date with sector developments Occasionally travel and work flexibly, including evenings and weekends, to meet business needs About You: Essential Skills & Experience: Strong knowledge of Microsoft 365 (Word, Excel, PowerPoint, Teams, Planner, SharePoint, OneDrive) Proven project management experience or relevant qualification Excellent IT skills, particularly in Excel and reporting tools Strong organisational skills with the ability to manage multiple priorities Ability to produce accurate, timely reports and management information Excellent communication skills, both written and verbal Ability to work effectively in a fast-paced, changing environment Strong time management and attention to detail Demonstrable experience working within a Support role Desirable Skills and Experience: Experience within health, social care, or supported living sectors Experience working with senior leadership teams Knowledge of governance, compliance, or business development processes Demonstrable Project Management experience Benefits We believe in recognising the hard work and dedication of our team. As a valued member of Agincare, youll benefit from: A supportive and inclusive working environment The chance to help shape a growing and ambitious care organisation Refer a friend scheme up to £1000 Outstanding career development Blue Light Discount Package Company pension scheme About Agincare Were a family run business thats been caring and supporting people since 1986. With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow.We have over 100 locations across England including care& nursing homes, home care branches, extra care schemes, supported living properties and live-in offices. Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently.We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all. Refer a friend bonuses are subject to terms and conditions TPBN1_UKTJ

Sprowston Manor Location : Norwich, NR7 8RP, United Kingdom Address : Wroxham Road We have an exciting new vacancy for a Chef De Partie to join our team at The Sprowston Manor Hotel & Country Club. Housed within a 16th-century English manor, this 126-bedroom hotel features an innovative on-site Golf Course, Health Club & Spa, as well as 2 Restaurants and Bar. The Sprowston Manor Hotel and Country Club boasts excellent location with access to convenient public transport links and just a short drive to Norwich city centre and Norwich airport. Benefits include: An attractive salary Career development opportunities throughout the UK Significant staff discount rates when staying at one of our 60 hotels in the UK. 50% discount off food and drink if staying at one of our hotels. Friends and family hotel stay discounts. Reduced membership at our Leisure clubs Free meals on duty (when applicable) Employee referral scheme Auto enrolment pension scheme Your duties will include: Preparing high-quality food, following the guidance of our Head Chef. Assisting in the preparation and service of meals for various menus. Adhering to our stock control procedures. Working effectively as part of a busy team. Adding your own unique flair and creativity to your dishes. The successful candidate will have experience in working in a fast-paced kitchen, have a level 2 hygiene certificate or higher as well as strong communication skills, and a keen attention to detail. We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances. TPBN1_UKCT