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Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Assist with operational Service Desk cover during busy periods. Monitoring and reporting of service desk activity.

Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Plan and provide desks

Line IT Service Desk Engineers.

We have a fantastic new job opportunity for a 2nd Line Technical Support Engineer / IT Service Desk Analyst to join a busy IT Help Desk supporting managed services clients across the UK. If you’ve also worked in the following roles, we’d also like to hear from you: Tier 2 IT Support Engineer, Se

Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team.

Experience with service desk platforms such as Zendesk, ServiceNow, or similar. We are seeking an experienced Service Desk Analyst – L2/L3 Application Support based in England, working remotely from home, to join our global Service Desk team. This role reports to the Service Desk Manager and colla

The Role:We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Assist with operational Service Desk cover during busy periods. Service Desk Team LeadLocation: Ringwood, HampshireSalary: £27k - £29k DOE + Benefits + Company Profit ShareHours: 37.

Security Service Manager (Operations Manager/ Contracts Manager)NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineersApply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB,

Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a b

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. Fitch Group is currently seeking a Service Desk Technician. The Service Desk provides 24x5 IT support to over 6,000 Fitch Group users globally.

In this role, you will own the development of the Service Desk AI Assistant and work towards continuous improvements driven by user feedback and data analysis. Ideal candidates will possess strong AI technology knowledge, familiarity with IT Service Management, and experience in user experience enha

Our Service Desk Manager, who started his own journey as an apprentice here at Zenith, is a testament to the fantastic growth opportunities we offer. As the UK's largest independent vehicle solutions provider, we're proud of our people, our award-winning service, and our bold ambitions to make mobil

The award winning Cisco and Aruba Partner is searching for a Service Desk Engineer (3rd Line) to join the team. Serving B2G and B2B customers from SMEs to large international enterprises, they continue to shape the future of IT services. Join a leading European IT service provider and Germany’s la

The position sits within the Service Desk team, part of the Service Delivery function and, reports to the Service Desk Team Leader (SDTL). Within JCDecaux UK the role of Service Desk Analyst (SDAN) provides both 1st and 2nd line hardware and software customer focused support to end users at all leve

An international law firm is looking for an IT Service Desk Analyst to be the first point of contact for IT support. This role requires at least 1 year of IT support experience, with strong troubleshooting and customer service skills.

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support.

Collaborate with Service Desk teams to identify repetitive tasks and service bottlenecks suitable for automation. Experience with Service Desk operations and IT Service Management (ITSM) practices. We are seeking a proactive and skilled Automation Engineer with a focus on Service Desk operations, Pr

As a 2nd Line Service Desk Engineer, you’ll be responsible for handling escalated service requests and supporting the Technical Team, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge a

Ideal candidates will have excellent communication skills, a keen interest in technology, and proven experience in customer service.

Contribute to continuous service improvement with a customer‑service focus. Experience of providing excellent customer service whilst working in a customer service environment. Experience of ISS Service Desk systems & processes (Desirable).

To provide 1st & 2nd (when necessary) line support logging via Service Desk application. To keep abreast of technological and market developments and make recommendations to the Service Desk Support Manager/Head of I. Experience of working in a Service Desk environment.

A prestigious educational institution in the UK is seeking a Service Desk Analyst to join their IT support team.

A leading vehicle solutions provider in Leeds is seeking an IT Support professional to join their Service Desk team. In this role, you'll act as the first point of contact for IT-related queries, troubleshoot various technical issues, and maintain service requests.

A global fashion group based in London is seeking a BT Service Desk Technician to provide technical support as the first point of contact for end-users. The ideal candidate will have strong troubleshooting abilities in both hardware and software within a Windows environment, along with excellent cus

Assists on Service Desk, Wireless and Desktop Support related projects and activities as assigned by management;. The Service Desk Analyst is responsible for providing superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems. Inbound pho

Working closely with the Service Desk, Incident Management, and Digital Field Services teams, you will help ensure users receive timely support through multiple channels, including telephone, email, self-service, and onsite Digital Drop-in Clinics. Job title Senior Service Desk Analyst Ref 44818 Div

A global financial information services provider is seeking a Service Desk Technician based in London. Candidates should have at least 2 years of experience in a Service Desk environment, familiarity with Windows and Apple devices, and proficiency in troubleshooting key software such as Microsoft 36

You will be fully backed by the wider IT service desk and technology team. Senior IT Service Desk Engineer. Working knowledge of M365, Windows, Intune, Active Directory, remote support tools and ITSM systems such as ServiceNow.

A service organization is seeking a Digital Support Engineer to provide first-level technical support across various platforms.

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire.

Experience working in a Service Desk environment, preferably with a Managed Service Provider. The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Be sure to include a tailored CV and cover letter that highlights your relevant experien

Experience working on an IT Service Desk. Syntax Integration is a Managed Services Provider based in central London, primarily serving clients in the financial, property, and investment sectors. Maintain accurate records of all incidents, service requests, problems, and resolutions.

A specialist IT company in Peterborough is seeking a Dutch-speaking Service Desk Adviser for an ongoing temp-to-perm position. Candidates should be fluent in both Dutch and English, possess strong customer service skills, and be organised.

A leading recruitment firm seeks an experienced Desktop Support Engineer in Greater London. The role includes troubleshooting IT issues, setting up users, and managing IT services across the London offices.

Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software ServiceNow. As an IT Service Desk Engineer, you will provide comprehensive technical support to customers, resolving hardware and software issues logged via our in‑house t

IT Service Desk Support page is loaded## IT Service Desk Supportlocations: St. Do you have e**pport'**As part of the role, you will collaborate and work closely with the USA IT Service Desk Support team supporting your gl

Execute any ad-hoc duties as requested by the Service Desk Team Lead. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. Health Matters: Access wellness programs, an Employee Assi

Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineer

Reporting directly to the Service Desk Manager, you will be part of a collaborative team of four Desktop Support Analysts based in London, Singapore and Hong Kong. We are seeking a Junior IT Service Desk Trainee to join our London office. Together, you will provide first-line support services to sta

A leading consulting firm is seeking a Service Desk Senior Engineer in London, UK. This role involves providing exceptional customer service by resolving IT issues for users through various channels.

A technology services company is seeking a Service Desk Analyst to provide first-line technical support to managed service customers. The successful candidate will work in a remote capacity and must have experience in a Service Desk or MSP environment. This role requires a strong focus on customer s

A leading NHS Trust in York and North Yorkshire seeks an IT Service Desk Technician or Analyst. Ideal candidates will have experience in IT support and customer service, with opportunities for development into higher roles. This role involves providing first line support to NHS staff across various

A well-established service provider in the UK is seeking a Service Desk Coordinator to manage client service requests and coordinate maintenance activities. The ideal candidate will have service desk experience and strong organizational and communication skills.

A healthcare organization in York and Scarborough is seeking an Analyst for its IT Service Desk to provide first-line support to NHS staff. Candidates need at least one year of customer service or IT support experience.

Excellent customer service skills and significant experience in a customer facing service delivery role. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel

An exciting opportunity has arisen as an IT Service Desk Engineer within the Digital Services Directorate. The Hillingdon Hospitals NHS Foundation Trust is the only acute hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care