Service desk jobs in Leeds - Page 6Create job alerts

My client is a well-established workplace services provider and subsidiary of a major global technology brand. You'll be responsible for making sure client accounts are properly looked after — that means keeping on top of service calls, ensuring nothing gets missed, and being the reliable point of

We're seeking an experienced Lead Service Desk Analyst to head our technical support operations for our AI cloud infrastructure services. Lead and mentor the service desk team, ensuring rapid response to incidents and service requests. You'll lead the service desk team in delivering exceptional supp

As an IT Service Desk Support Engineer, you’ll bring enthusiasm for technology, curiosity for automation, and a passion for customer service to a tight‑knit, high‑impact team that supports Zopians across multiple sites. Manage local IT stock (laptops, accessories, peripherals), ensuring availa

Accurately log all IT Service Desk interactions through IT Service Desk software and processes. Assist in the establishment of effective communication on all aspects of user support between other IT Service Desk functions and the wider business. The above indicated the main duties of the post, which

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations.

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

We are seeking a Service Desk Engineer to join our growing Group IT team. Founded in 2016, Ekco has quickly become one of Europe’s fastest-growing cloud solution providers and your trusted security-first Managed Service Provider. Ekco is an MSP providing technical services to clients.

The Fitch Group Global Service Desk is a fast paced, diverse and exciting team with a passion for customer service, user experience and technology. Fitch Group is currently seeking a Service Desk Technician based out of our London office. The Service Desk provides 24x5 IT support to over 6,000 Fitch

Comply is seeking a Service Desk Analyst to play a central role in delivering first‑class support to our clients. SaaS and consulting services for the global financial services sector. You will also support client onboarding, assist with system configuration, and provide feedback to internal teams

A financial services provider in Leeds is seeking an IT Service Desk Analyst to join their team. The role involves managing user incidents and requests, ensuring prompt resolution while adhering to service standards. Candidates should have a minimum of 3 years' experience in a similar environment, s

Service Desk Analyst page is loaded## Service Desk Analystlocations: London, United Kingdomposted on: Posted Todayjob requisition id: R0015392What this Job Entails:The Service Desk Specialist I will support one of Astreya’s key clients. The role will be responsible to troubleshoot an

A leading compliance technology company in York is seeking a motivated Service Desk Analyst to deliver exceptional client support. The ideal candidate will possess strong communication and problem-solving skills, along with experience in a SaaS or financial services environment.

CANCER RESEARCH UK is seeking a Customer Service Desk Support professional in Stratford, London, offering a salary of £29,000 - £32,000. Candidates should possess experience in IT or customer service, excellent communication skills, and a proactive approach to problem-solving.

A leading UK law firm is seeking a motivated Service Desk Analyst to join its IT team. Applicants should possess strong customer service skills and a keen interest in technology. Experience in legal or professional services is preferred.

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team.The role involves handling calls, resolving incidents, and ensuring great customer experiences.Key qualifications include experience in Active Directory, Windows Servers, M365, and Int

A leading IT services provider is hiring a Service Desk Analyst in Essex to maintain reliable IT services.

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

A leading IT solutions provider in Greater London is seeking a Service Desk Analyst to enhance customer experience. Candidates should possess IT support experience, knowledge of ITIL, and a proactive approach to customer service.

Investigo is recruiting IT Service Desk Analysts (Tier 1 & Tier 2) for a contract opportunity in York. Required skills include experience in Service Desk roles, knowledge of Windows and Microsoft 365, and strong troubleshooting abilities.

A retail organization is seeking an IT Service Desk Analyst to join their team in Wakefield. Candidates should have experience in an IT Service Desk, technical knowledge in systems like MS Office and POS, and understand ITIL best practices.

The Service Desk Analyst (SDA) is the face of the Diplomatic Technology (DT) office and is responsible for front‑line response to both internal and external customer queries, both in person at the service desk and through remote channels such as telephone, email, chat, and self‑service request f

Astreya is seeking a Service Desk Specialist I in Greater London to support key clients by troubleshooting hardware and software issues. The ideal candidate will have a bachelor’s degree and 0-2 years of experience, demonstrating strong customer service and communication skills. Join Astreya in de

Previous Service Desk or Customer Service experience. The 1st Line Service Desk team logs and prioritises all IT support jobs received, providing a first‑time fix or routing/escalating incidents to the appropriate IT support groups. The role reports directly to the IT Service Desk Manager.

Konecranes, based in the East Midlands, is seeking a dedicated Technical Support Specialist.The role involves providing top-tier support and maintenance for systems crucial to customer operations.Candidates must demonstrate strong problem-solving and interpersonal skills, with a focus on collaborati

A leading engineering services company in the UK is seeking an IT Support Engineer to join their Maritime Digital Delivery Service in Portsmouth.

A leading financial services platform in Leeds is looking for an IT Service Desk Analyst to join their team. The ideal candidate will have a minimum of 3 years’ experience in a busy IT service desk environment, with strong technical skills and customer service orientation.

A leading food service company in the UK is seeking a Service Desk Analyst to provide level 1 support for internal users. This bilingual role requires fluency in English and Swedish, alongside experience in a Service Desk environment. The analyst will troubleshoot technical issues, manage incidents

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience work

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

As a Service Desk Analyst, you will support internal customers using ServiceNow. You will be dealing with a mix of first and second line issues using best-in-class tools and industry best practices, with a strong focus on customer service and continual service improvement. Alongside the day-to-day a

To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. Respond to escalatio

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Manage Active Directory and Azure ser

A UK based SaaS firm is seeking a knowledgeable Service Desk Engineer to enhance their customer support team.

A leading cloud services provider is seeking a Service Desk Engineer to join their team in London. The role focuses on providing excellent customer service while troubleshooting and resolving incidents at the first point of contact. Candidates should possess strong technical knowledge and experience

A growing technology company in Greater London is seeking an experienced Lead Service Desk Analyst to oversee technical support operations for their AI cloud services. The role involves leading a service desk team to provide exceptional client support for GPU workloads and managing escalations. Appl

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. IT Support Engineer – 2nd Line (Service Desk). As a 2nd Line IT Support Engineer you will provide advanced technical sup

Excellent customer service skills and significant experience in a customer facing service delivery role. Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.

IT Service Desk / Desktop Support / Technical Support. Log, track, and update incidents and service requests in the ticketing system. Excellent communication and customer service skills.

The role will be responsible to troubleshoot and fix desktop/computer hardware and software issues while striving to deliver excellent customer service to the end-user. The Service Desk Specialist I will support one of Astreya’s key clients. Maintain physical presence at designated service locatio

Blue Cross For Pets is seeking an IT Service Desk Analyst to join their Information Services team in Burford.

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Good experience in a Service Desk or similar IT support environment.

A leading recruitment agency seeks an experienced Head of Platform Service Operation to build and run a modern, AI-driven service desk for a fast-scaling product platform. The position demands hands-on experience with AI tools and service operations in SaaS environments.

A Fire & Rescue Service in England is seeking an ICT Service Desk Technician. You will keep ICT services running smoothly by managing user technical issues, providing support both remotely and on-site, and ensuring clear communication with users.

Zopa Bank is seeking a full-time IT Service Desk Support Engineer in their Canary Wharf office.

Service Desk, Request Management Analyst. Service Desk and Request Management Analyst!. IT Service Desk and Request Management Analyst.

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. Work toward agreed Service‑Lev

The Role: 1st Line Service Desk Engineer. Join Air IT as a 1st Line Service Desk Engineer!. With a bold mission, clear vision, and dynamic strategy, we empower our teams, elevate our people, and deliver unrivalled support, solutions, and services to SMEs across the UK.

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel