Technical Content Designer - Hybrid
hace 26 días
Shelton
Job DescriptionJob Title: Technical Content Designer – Hybrid Location: Shelton, CT 06484 Duration: 06 months temp to direct hire Pay Rate: $60/hr. on W2 Job Summary: • Design and develop intuitive technical content for web-based, customer-facing help which enables customers to effectively use our portfolio of laboratory instrument systems, applying strong UI/UX design principles., • Apply processes for modular, single-sourced content creation, leveraging MadCap Flare authoring environment., • Design content based on user learning principles, ensuring information is easily accessible, intuitive, and highly effective for the target audience., • Create new, high-quality technical content which targets multiple user personas, ensuring clarity, accuracy, and completeness., • Ensure the help product adheres to established brand guidelines, style guides, and internal standards., • Leverage user feedback for continuous improvement, leading analytical and iterative content development cycles., • Bachelor's degree required in Technical Communication or a science/engineering related discipline., • 7-10 years’ experience in a relevant area, • Flexible on HTML, open to someone with modern tech writing tools should be ok (not software development), • MADcap Flare (Strong proficiency in Madcap Flare), • Intermediate Jira skills (used daily to access assignments), • Strong communication skills orally, verbally and written (ENGLISH), • Demonstrated proficiency in HTML and XML authoring, with a strong understanding of modular content and single-sourcing methodologies., • Mid to expert level experience using MadCap Flare and the associated suite of products., • Ability to integrate and optimize the use of AI within technical communication workflows., • Strong UI/UX design principles with an emphasis on creating intuitive, engaging, and accessible user experiences., • Familiarity with embedding multimedia into web-based help content., • Experience implementing meta tags and structured content focused on providing key information to an AI chatbot., • Demonstrated ability to work cross-functionally and collaboratively in a global, fast-paced environment., • Exceptional time management and organization skills with proficiency managing and tracking projects using Jira., • Highly detail oriented with excellent problem solving and communication skills., • Experience creating documentation specifically for an AI chat bot, • Strong Requirements gathering. About Us: Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU. IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at . Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility. Powered by JazzHR gjVU18WphH