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£38,000 - £46,000 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, you’ll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, you’ll play a huge part in creating a place where you and your whole team can do your best work. You’ll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here. • Set a spectacular example for the Store Team and your customers, • Independently manage the store in the absence of the Store Manager, • Motivate and support your team, learning from our Company Values, • Diligently check and work deliveries, managing the till area and monitoring KPIs, • Be a friendly face for every customer, offering excellent service and helping with all customer queries, • Competently comply with Health and Safety laws, standards and guidelines, • Experience leading and developing a team in a challenging, fast-paced environment, • Excellent communication skills to help your colleagues and customers in a friendly and open way, • A knack for time management, delegation and problem-solving, • The confidence to support your team through every shift, • A pride in providing unmatched customer service for everyone who shops with us, • The ability to monitor, manage and improve KPIs, • 30-35 days holiday (pro rata), • 10% in-store discount, • Pension scheme, • Ongoing training, • Enhanced family leave, • Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Join Amazon as an Area Manager and gain experience leading a diverse team to ensure your area of the business meets customer demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. You'll implement your team's approach to drive productivity while working collaboratively with colleagues to address challenges. This role offers the opportunity to develop leadership skills while contributing to Amazon's mission of being Earth's most customer-centric company. Key job responsibilities • Create, oversee, and drive a culture of safety and wellbeing, • Analyse and implement changes to keep quality and productivity at a consistently high level, • Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility, • Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence, • Work collaboratively with management-level colleagues to standardize shift practices A day in the life Your main focus will be maintaining safety standards within your team and across your site while monitoring and maintaining process efficiency. Your days will include prioritizing routine team management and daily operational tasks, alongside individual escalations, process improvement work, and operational contingency planning. You'll also serve as a role model and mentor to new managers, helping to develop the next generation of leaders. About the team Customer Fulfilment (CF) is where it all started for Amazon - scaling from a humble team of booksellers to a global operation handling over 1.5 million orders daily. Based in Fulfilment Centres (known as the 'First Mile'), we're the first people in the chain getting products to customers at the speed Amazon is known for. We manage dynamic inventory and deliver round the clock, using emerging technology to offer customers a bigger, better range, quickly and affordably. • Bachelor's degree, or experience in a relevant field, • Experience working with stakeholders, • Experience using data to influence business decisions, • Experience in people management, • Experience within a distribution center, logistics, or manufacturing environment Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift practices A day in the life You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers. About the team Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of Electric Vehicles and technology to help us do just that. • Experience managing people, • Experience in English-language communication skills, both written and verbal, • A degree, • Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership, • Relevant experience in using data or anecdotal evidence to influence business decisions, • Knowledge of Lean, Six Sigma and Kaizen techniques, • Experience in logistics, • Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment, • Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job description We are seeking a highly capable Senior Service & Small Works BMS Engineer to play a key role in the continued growth of our business. This is not a routine maintenance role it is an opportunity to take ownership of technically interesting systems, build trusted client relationships, working on projects and directly influence the delivery of service and project work across a growing regional portfolio. The role combines advanced service engineering with responsibility for identifying, pricing, and delivering improvement works. You will operate with a high degree of autonomy, acting as the technical face of the business on site while being fully supported by an experienced operations team. In addition to maintaining and optimising existing systems, you will own small works opportunities from concept through to completion developing recommendations, preparing quotations, and delivering solutions that improve system performance, reliability, and energy efficiency. This ownership provides valuable exposure to commercial, sales, and project management disciplines and offers a clear pathway into larger project delivery or Technical roles. This position covers the London region with travel in Central London and the surrounding areas. Participation in a 24/7 on-call rota is necessary to support critical environments. We are a growing organisation with ambitious plans, and this role is ideal for an engineer who wants to progress, broaden their skills, and be recognised for their contribution rather than remain in a purely reactive service position. The role reports to the Regional Service Manager. Key Responsibilities Deliver high-quality planned preventative maintenance that ensures systems operate reliably and efficiently while identifying opportunities for improvement. Respond to complex reactive callouts, applying advanced diagnostic skills to resolve issues quickly and effectively. Carry out deep fault finding across controllers, field devices, networks, and software layers. Implement software modifications, upgrades, and optimisation strategies to enhance performance and energy efficiency. Commission new installations and system upgrades, ensuring seamless integration with existing infrastructure. Proactively identify system weaknesses, inefficiencies, or risks and develop practical, value-driven recommendations. Prepare and present quotations for remedial works and upgrades, taking full ownership from proposal through to successful delivery. Plan and deliver small works projects end-to-end, maintaining high standards of safety, quality, documentation, and client communication. Undertake panel modifications, component upgrades, and control system improvements as required. Implement integrations using open protocols such as Modbus and BACnet. Act as a trusted technical advisor to clients, building long-term relationships through professionalism and expertise. Work independently across multiple sites while maintaining strong communication with the regional team. Participate in the out-of-hours support rota for critical system coverage. Maintain clear and accurate service documentation. Technical Requirements Strong proven experience working with BMS platforms, specifically: Trend Control Systems Tridium / Niagara Framework Experience with Distech or other major BMS platforms is advantageous but not essential. Training will be provided where appropriate. Excellent understanding of HVAC plant, building services systems, and control strategies. Demonstrable experience in commissioning, diagnostics, and system integration. Performance Expectations Deliver technically robust solutions that minimise downtime and maximise system performance. Maintain high levels of customer satisfaction and trust. Independently manage workload and priorities across service and project activities. Identify and convert improvement opportunities into successfully delivered works. Operate safely, professionally, and in line with company standards at all times. Contribute to the growth of the regional business through technical excellence and proactive engagement. Personal Attributes Self-driven, reliable, and comfortable working independently. Commercially aware and confident discussing technical solutions with clients. Solution-focused with strong analytical and problem-solving ability. Professional, approachable, and able to build credibility with stakeholders at all levels. Motivated by continuous improvement and personal development. Excited by the opportunity to contribute to a growing business where individual impact is visible and valued. Location & Benefits Primary coverage area: Midlands. Participation in a 24/7 on-call rota. Company car or car allowance provided. Ownership of small works provides exposure to sales, commercial management, and project delivery, creating a clear pathway toward larger project responsibilities. Opportunity to develop your career within a fast-growing organisation where progression is driven by capability and ambition. Engineers Commission Scheme Salary Sacrifice Pension Medicare Health Cash Plan Bravo Benefits and EAP Scheme Access to an EV Salary Sacrifice Scheme Access to company Private Health InsuranceTPBN1_UKTJ

Grade/Salary: Band Hay 1 (£74,454 to £84,792)Contract Type: Full time, PermanentWorking Pattern: 37 hours per week, Monday - FridayLocation: Sandwell Council House, Oldbury (Hybrid)Closing Date: 12/07/2026Sandwell Councils Finance Division is seeking a detailed Head of Revenues, Benefits and Transactional Services to join its team based in Oldbury, West Midlands. The organisation operates to a hybrid working model.The purpose of the role is to provide strategic and operational leadership for Revenues, Benefits and Transactional Services, developing and delivering clear operational plans that maximise performance, value for money and resident outcomes. It leads a broad portfolio including Council Tax, Business Rates, Benefits, Corporate Debt, Adult Social Care charging and payments, Accounts Payable and Receivable, and customer contact services. The postholder will act as the Councils lead for income collection and welfare administration, ensuring full legislative compliance, effective policy development (including the Council Tax Reduction scheme), and a high-quality, customer-focused service.The role drives continuous improvement and digital transformation, modernising collection and transactional processes, embedding a single view of debt, and expanding automation and self-service to improve efficiency and resilience. It is accountable for effective debt recovery, supplier and customer relationships, adult social care financial assessments and payments, and the delivery of welfare support and hardship schemes. The postholder will also champion safeguarding and support for vulnerable residents, oversee statutory returns and subsidy claims to protect Council income, and ensure external funding opportunities are maximised while financial risk is tightly controlled.Attributes that you would bring to the role:Significant, demonstrable leadership experience in Revenues and Benefits, to include - project management, people management, budget management, performance management and best value.A deep understanding of the relevant legislation, policy, and best practice.A proven track record of delivering service improvement, transformation, and operational excellence.A commitment to delivering exemplary customer service.Excellent communication and stakeholder-management skills.An understanding of local government decision making and governance and experience of working with elected members.The confidence to lead change and the passion to make a real difference for Sandwells residents.Why Sandwell Council?At Sandwell Council, our work has a real impact. We are proud to be a values-led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, youll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough.To be considered , please submit a CV and supporting statement.We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible.If you are an internal candidate and currently at risk, please let the recruiting manager know.We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team by visiting our website.If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.If you have a disability and require assistance in submitting your CV, would like to request reasonable adjustments to assist you in this process please contact us directly.REF-229 437TPBN1_UKTJ

Fixed Wire Service Manager- MidlandsAre you an experienced leader with a strong technical background in electrical fixed wire testing? Do you thrive on motivating teams, driving performance, and ensuring the highest standards of safety and service? If so, wed love to hear from you.As a Fixed Wire Service Manager with phs Compliance , you will: Manage and monitor engineer activity, ensuring productivity targets and SLA compliance.Process PDA timesheets, verify site times, and oversee correct PDA usage.Monitor customer portal usage and address discrepancies in overtime and travel time submissions.Promote safe driving standards, review vehicle usage, and investigate poor driving practices.Manage employee absence, holidays, and sickness (short and long term).Conduct onsite audits (H&S, vehicle, technical) and provide training/support where needed.Oversee onboarding of new starters and probation reviews, ensuring leaver processes are followed.Champion diversity and inclusion across the workforce.Were looking for someone who brings: Excellent technical knowledge of electrical testing and compliance services.Strong leadership skills to inspire and motivate teams.Logical decision-making ability and sound judgment.A solid understanding of Health & Safety in the workplace.Confident communication skills with clients and colleagues at all levels.In return for your commitment, youll receive: A Competitive salary with potential overtime (evenings/weekends).23 days holiday (Plus bank holidays)Pension scheme.Fully maintained company vehicle (available for private use).Laptop, and company phone.All parking fees and work-related expenses covered.Technical support from our internal team.Access to PHS Perks (discounts, wellbeing helpline, online GP, and more).Ongoing career development opportunities.Qualifications & Experience required for Fixed Wire Service Manager : NVQ Level 3 or City & Guilds 2360/2330 Part 1 & 2 (or equivalent Level 3 SQV).City & Guilds 18th Edition qualification.AM2City & Guilds 2391/2394 & 2395.IOSH Managing Safely (or willingness to achieve).Relevant industry qualifications.Level 3 management qualification (or willingness to work towards).Valid UK manual driving licence with 6 points or lessMinimum 2 years experience managing a field team.Flexibility to work 40 hours per week, including evenings.Experience in electrical testing environments .About PHS GroupFounded in 1963, PHS Group is the UKs leading provider of hygiene and compliance services, operating across the UK, Spain, and Ireland. With over 120,000 customers and 300,000 locations, we deliver trusted services across multiple specialist businesses including Washrooms, Healthcare, Floorcare, Greenleaf, Besafe, Wastekit, and Compliance.PHS Compliance supports over 2,000 UK and Irish businesses with electrical testing, installation, and asset management. With over 400 engineers nationwide, we are one of the few UK companies accredited to UKAS 17020 inspection body standards.At PHS, we value Ownership, Teamwork, Innovation, Integrity, Performance, and Expertise . We pride ourselves on diversity and inclusion, ensuring every employee can bring their true selves to work.Join UsIf youre ready to take the next step in your career and lead a team that delivers excellence in electrical compliance, apply today and become part of a company that puts people at the heart of its products.TPBN1_UKTJ

Internal Sales Manager – Luxury Travel & Chauffeur Services \n Office Based \n\n • £35,000 Basic Salary OTE 50K uncapped \n, • Career Progression Opportunities\n, • Growing Business with Exciting Expansion Plans\n\n \n Our client is a prestigious luxury travel group specialising in premium chauffeur-driven transportation, executive vehicle hire, private aviation, and bespoke travel solutions for high-net-worth individuals, entrepreneurs, celebrities, VIPs, and corporate clients. \n \n Due to continued growth, an exciting opportunity has arisen for an Internal Sales Manager to lead incoming enquiries, maximise conversion opportunities, and play a key role in building and developing a high-performing sales team and be a part of Growing Business with Exciting Expansion Plans. If you are an ambitious sales professional looking to join a premium luxury travel business and play a key role in its future growth, we would love to hear from you. \n \n The Role \n This is a unique opportunity for a commercially driven sales professional to join a luxury brand where service excellence and customer experience are paramount. \n Working with warm inbound enquiries, you will be responsible for converting high-value opportunities, managing client relationships, and ensuring every customer receives a first-class experience. As the business continues to grow, you will also have the opportunity to recruit, mentor, and develop an internal sales team. \n \n Candidate Requirements \n\n • Proven experience within Internal Sales, Sales Management, Business Development, Luxury Travel, Hospitality, Private Aviation, Executive Transport, Concierge Services, or a related premium service sector.\n, • Strong track record of converting enquiries into revenue.\n, • Experience dealing with affluent clients, senior executives, or high-net-worth individuals would be highly advantageous.\n, • Excellent communication, relationship-building, and negotiation skills.\n, • Professional, polished, and customer-focused approach.\n, • Commercially aware with a passion for delivering exceptional customer experiences.\n, • Ambitious and keen to progress into a leadership role.\n\n \n Key Responsibilities \n\n • Manage and convert warm inbound enquiries for luxury chauffeur services, executive travel, and private aviation solutions.\n, • Build strong relationships with high-net-worth individuals, VIPs, celebrities, entrepreneurs, and corporate clients.\n, • Understand client requirements and provide tailored luxury travel solutions.\n, • Prepare quotations, proposals, and bespoke travel packages.\n, • Maximise revenue through upselling and cross-selling premium services.\n, • Deliver exceptional customer service throughout the entire customer journey.\n, • Develop long-term client relationships to encourage repeat business and referrals.\n, • Monitor sales performance, conversion rates, and pipeline activity.\n, • Assist with the recruitment, training, and development of future sales team members.\n, • Support the wider commercial strategy and growth plans of the business.\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n Keywords: Internal Sales Manager, Luxury Travel, Chauffeur Services, Executive Travel, Private Aviation, VIP Travel, High Net Worth Clients, Concierge Services, Business Development Manager, Sales Manager, Account Manager, Luxury Services, Private Jet Charter, Corporate Travel, Customer Experience.

JOB RESPONSIBILITY PERSONAL BANKER 27,000 WOLVERHAMPTON PERMANANT FULL OFFICE-BASED Identifies and pursues sales opportunities through client referrals, SBI internal networks, corporate relationships, and personal network Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes State Bank of India UK as the preferred provider of banking services Establishes and maintains the highest level of customer care and delivery standards, ensuring customer queries and complaints are addressed in a prompt and amenable manner, and, where applicable, directed to the relevant department on the client's behalf Identifies and pursues opportunities to cross-sell products and services to existing clients, through regular telephone &/or face-to-face contact and ongoing relationship building Fosters and maintains a welcoming, professional and service-oriented atmosphere within the banking hall To support the branch's business development initiatives by promoting and attending business development and sales events To process 'new account's applications, including NRI, postal service and other miscellaneous service requests Preparation of DCS for service requests To handle all postal service requests To prepare the AML Risk Matrix and checklists for account opening Responsible for logging and maintenance of the postal register Designated as cover for the alternate Personal Banker position as and when required Responsible for operating cash, attending to customers and maintaining the cash register, ensuring compliance with the policies and procedures of the bank Responsible for processing of Remittances Responsible for the maintenance of AML format for Cash of more than £9000 on a daily basis Responsible for dispatching cheques for remittances. Responsible for providing cover for clerical staff as and when required Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer. PERSON SPECIFICATION Identifies and develops opportunities; innovates and makes things happen. Self-driven and self-reliant - set aims and targets, and leads by example. Results-oriented.

About the job.As part of the development of our Digital Services function, we are recruiting to strengthen our internal digital capability. These roles are central to building sustainable in-house expertise that supports the design, development, and delivery of digital solutions across the transport network.A key focus of this campaign is creating new opportunities. As a result, we are recruiting a Principal Lab Manager to play a leading role in shaping the future of digital services across National Highways.Our Digital Lab develops and manages innovative data products and services in-house, while building strategic external partnerships that increase adoption of our digital assets to improve customer journeys and support the efficient operation of the Strategic Road Network.As Principal Lab Manager, you will lead the development of high-value B2B partnerships with external organisations, including wayfinding providers and data aggregators such as Google, Waze, HERE, INRIX and TomTom. Working closely with Digital Services teams and senior stakeholders, you will define and deliver strategies that maximise adoption and unlock value from our £69 billion data assets. You will ensure products and services are commercially sustainable, technically robust, and designed around user needs and experience.This is a hybrid role based at any National Highways office location, with an expectation to attend the office for two days per week, including weekly travel to collaborate with the teamLead the Digital Lab team in shaping, scoping, and delivering connected services that support RIS strategy goals and business plan priorities, unlocking National Highways platforms, assets, and intelligence to improve customer experience through external adoption.Develop and manage senior strategic partnerships across the mobility ecosystem, including road authorities, automotive organisations, and data aggregators, creating shared value and delivering outcomes aligned to National Highways goals and values.Drive cross-directorate collaboration with product, data, and digital teams to maintain high-performing connected services, ensuring effective service management, delivery against KPIs, continuous improvement, and efficient operational performance.Own the strategic promotion and positioning of the Digital Lab, representing National Highways externally at industry forums and internally through leadership events and workshops to influence future strategy and strengthen collaboration.Provide effective operational leadership of the team, ensuring compliance with governance frameworks including budget management, forecasting, business planning, delivery controls, risk management, audit, communications, and people policies.About you.Strong stakeholder management and influencing capability, with proven experience building trusted relationships with senior and executive stakeholders, navigating complex environments, and delivering outcomes through effective negotiation and collaboration.Deep product leadership experience, with the ability to define, communicate, and evolve product and service vision and roadmaps using data, insight, and user feedback to ensure continuous value delivery.Strategic thinker with strong analytical capability, able to translate organisational goals and complex information into clear strategy, prioritisation, and long-term direction.Strong governance and assurance experience, with a track record of managing complex dependencies, ensuring effective controls, and improving governance frameworks across technical and organisational environments.Commercially and financially experienced, with a proven ability to manage budgets, supplier relationships, and procurement activity, including supporting tender evaluations, financial governance, and driving value for money through effective delivery and FinOps principles.About usHere at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability.External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.We are committed to creating a diverse environment and welcome applicants from all backgrounds.TPBN1_UKTJ

Engineering Team Leader - Mobile Engineering TeamLocationMidlandsRole OverviewThe Engineering Team Leader will oversee and coordinate the mobile engineering team, ensuring efficient delivery of engineering services across multiple client sites within the Midlands region. This role combines technical expertise with people management, requiring strong leadership skills to drive operational excellence and team performance.Key ResponsibilitiesTeam Leadership & Management Lead, mentor, and develop a team of mobile engineers, conducting regular performance reviews and identifying training needs. Allocate work assignments effectively based on skills, location, and urgency. Foster a collaborative team culture focused on safety, quality, and customer service excellence. Develop Technical Supervisors for cover and support when appropriate through cross-training.Operational Delivery Ensure planned preventative maintenance (PPM) schedules are completed on time and to specification. Coordinate reactive maintenance callouts and emergency responses. Monitor job completion rates, first-time-fix rates, and overall service delivery metrics. Maintain effective communication with clients regarding service delivery and engineering issues. Lead twice daily performance management calls with CEC.Work Order Management & Planning Review technician diaries daily, batching work orders to achieve full efficiency and minimise returns. Combine backlog review, monthly PPMs, and current in-SLA reactive tasks to optimize scheduling. Assist CEC with correct technician allocation based on skill, location, and ability to meet SLA/KPI.Technical Oversight Review and approve engineering work specifications and method statements. Provide technical guidance on complex repairs and installations, offering reactive support for technicians on complex jobs. Ensure all work complies with relevant health and safety legislation, building regulations, and manufacturer specifications. Create RAMS documents using Hands HQ as required. Manage logistics of approved quoted works, including ensuring RAMS are in place, parts are ordered, access is arranged, and technicians have correct tools and qualifications.Health & Safety Promote and enforce a strong safety culture within the team. Conduct risk assessments and ensure safe systems of work are implemented. Complete at least two audits on technicians monthly. Investigate incidents and implement corrective actions. Ensure all team members hold valid certifications and training for their respective disciplines. Manage access equipment specifications for CEC ordering.Out of Hours (OOH) Management Manage OOH rotas including arranging cover for sickness, managing starters and leavers. To support on-call for escalationsCertification & Documentation Management Ensure all technicians understand electronic forms process. Chase and provide missing certification from technicians, ensuring area of responsibility has no missing certificates.New Starter Management Manage day 1 inductions for new technicians. Manage tablet training and carry out best practice training to ensure new starters are fully equipped and integrated into the team.Stand-In Duties Provide cover for Engineering Manager during sickness and annual leave, ensuring continuity of leadership and operational oversight.Required Qualifications & ExperienceEssential:Strong I.T literacy skillsProven experience leading or supervising engineering teamsStrong technical knowledge across building services disciplinesExperience with CAFM systems (Corrigo) and mobile workforce management toolsFull UK driving licenceExperience in facilities management or building services maintenance environmentProficiency with performance management systemsDesirable:IOSH Managing Safely or equivalent H&S qualificationExperience with creation of RAMSCDM (Construction Design and Management) knowledgeKey CompetenciesStrong leadership and people management skills with ability to develop team members. Excellent organizational and planning capabilities with exceptional attention to detail. Effective communication skills at all levels including ability to lead performance calls and liaise with multiple stakeholders. Problem-solving mindset with ability to make sound decisions under pressure. Customer-focused approach with commercial awareness. Strong analytical skills for performance monitoring and data quality assessment. Ability to work autonomously while supporting wider team objectives. Proactive approach to quality assurance and continuous improvement.TPBN1_UKTJ

Position: Business Development Manager – Midlands\nJob ID: 3581/2\nLocation: Midlands Region\nRate/Salary: OTE £80,000 – £100,000\nBenefits: 25 days annual leave (rising to 27 after 3 years) + bank holidays, Group pension scheme (enhanced contributions after 3 years), Private medical insurance (after probation), Life assurance (after probation),\nType: Permanent, Full-Time\n\nHSB Technical Ltd is a specialist recruiter within the Fire & Security, Power & Propulsion, Shipbuilding, Maritime Shipping, Energy and Subsea sectors - We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.\n\nThe below job description will outline this position of: Business Development Manager – Midlands\n\nTypically, this person will be responsible for developing and growing regional sales across the Midlands territory, managing key customer accounts, generating new business opportunities, and strengthening strategic supplier relationships within the electronic security distribution market.\n\nHSB Technical’s client is an established and well-regarded business entity operating within the electronic security distribution sector.\n\nDuties and responsibilities of the Business Development Manager – Midlands:\n\n• Account manage existing customers, driving increased revenue and market share.\n• Generate new business opportunities through proactive outreach and collaboration with internal sales support teams.\n• Re-engage lapsed accounts and identify new commercial opportunities within the region.\n• Conduct a minimum of 8 customer visits per week, independently or alongside strategic suppliers.\n• Attend trade shows and quarterly sales meetings as a key regional representative.\n• Maintain close relationships with Tier 1 and Tier 2 suppliers to align on customer strategy and growth plans.\n• Collaborate with internal support teams on reporting, account planning, and sales strategy.\n• Maintain accurate and up-to-date records within the CRM system.\n• Promote a culture of trust, performance, and integrity in all customer and internal interactions.\n\nQualifications and requirements for the Business Development Manager – Midlands:\n\n• Proven field sales experience within the electronic security distribution industry or similar technical sales environment.\n• Strong negotiation, communication, and presentation skills.\n• Commercial awareness with a clear understanding of profit-driven sales.\n• IT literate and experienced in using CRM and reporting tools.\n• Highly organised, numerate, and detail-oriented.\n• Sales qualifications or formal sales training (desirable).\n• Experience using Microsoft Dynamics and/or Salesforce (desirable).\n\nThis vacancy is being advertised by HSB Technical Ltd who have been appointed to act as a recruitment partner for this role

I am supporting a client based in Birmingham, who are seeking a new Business Development Manager. They are open to experience, whether you have 1 or 10 years' experience, they are interested to speak with you!\n\nYou must be within a commutable distance to the Birmingham office as this will be a fully onsite role. \n\nSalary is depending on experience - Basic £25,000-£50,000 with uncapped commission on top\n\nWe are looking for an enthusiastic and motivated individual, who will focus on building lasting relationships with recruitment agencies and attend industry webinars and events\n\nFor those at a more junior level, full training will be provided \n\nResponsibilities: \n\nOutbound telephone calls to recruitment agencies to introduce services and upcoming webinars.\n\nSend follow-up emails and webinar invitations.\n\nConfirm webinar attendance and maintain attendance records.\n\nUpdate CRM and database systems accurately.\n\nRecord call outcomes and maintain detailed notes.\n\nWorking closely with their marketing team to support webinar campaigns.\n\nGenerate new leads and identify potential business opportunities.\n\nAssist with general administrative duties related to sales and marketing activities.\n\nAbout you:\n\nConfident and professional telephone manor \n\nGood organisational skills \n\nPositive attitude and willingness to learn and grow within the business \n\nPrevious experience with EITHER, customer services, telesales, administration or recruitment \n\nExperience using CRM systems \n\nSelf-motivated\n\nPositive

Topps Tiles is the UK’s number one tile retailer, renowned for our extensive range of high-quality tiles and exceptional customer service. With over 280 stores nationwide and a team of 1,600 dedicated experts, we’re more than just a business — we’re a community. Small teams with big ambitions who trust each other, celebrate success, and put the customer at the heart of everything we do… that’s the Topps way. \n What We’re Looking For \n As a Store Manager, you are the driving force behind your store’s success. As the leader of the store team — and by using the Topps Sales Framework — you’ll be fully accountable for delivering your store’s sales performance, profit targets and exceptional operational standards. \n You’ll inspire, coach and develop your team to create a performance-driven environment that consistently delivers operational excellence and an unrivalled customer experience. You’ll build loyalty, grow relationships with customers, and ensure both trade and retail shoppers see Topps as their number-one destination. \n You’re a confident communicator and a strong people leader. You’ve managed teams, driven commercial success and can clearly demonstrate where you’ve exceeded sales and profit targets. \n You know retail — and you know it well. You’ve had full P&L responsibility, consistently delivering impressive financial results while creating customer experiences that keep people coming back. \n What You’ll Be Doing \n\n • Leading, inspiring and coaching your store team, embedding a high-performance culture built on great service, strong sales behaviours and consistent operational standards.\n, • Taking full accountability for the store’s commercial results — identifying opportunities, driving sales and ensuring both trade and retail targets are consistently met.\n, • Using the Topps Sales Framework to ensure the team delivers a customer-first, consultative approach that uncovers needs, offers the right recommendations and closes sales confidently.\n, • Developing your team through coaching and regular feedback, helping them excel in customer conversations, spot opportunities and deliver outstanding results.\n, • Leading by example on the shop floor, demonstrating what exceptional selling and service look like, and motivating the team through your actions.\n, • Maintaining exceptional operational standards, ensuring the store runs efficiently, safely and always presents an outstanding experience.\n\n What’s In It for You? \n\n • Competitive basic salary\n, • Sales commission and bonus\n, • No evening work\n, • Christmas Eve & Boxing Day off\n, • Ongoing training, leadership development and real progression opportunities\n, • Generous Staff Discount\n, • Access to our Benefits platform with a wide range of discounts from 100s of retailers.\n\n Bring your ambition, bring your leadership — and we’ll give you the platform to shine. \n Click Apply today. The application should only take a few minutes if your CV is ready, and we’ll be in touch ASAP to arrange your chat with the hiring manager \n Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over. \n Think you know Topps Group? Think again. \n There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. \n Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide.

IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, youre not just improving clients' risk profiles, youre building trust. Youll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If youre ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.OverviewWe are looking to recruit an Account Manager to join our team in the Birmingham Office. You will be responsible for servicing accounts for our clients within the renewals lifecycle process, including but not limited to renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation.You will have experience of working as an Account Manager (ideally dealing with Mid-Corporate and Corporate manufacturing/construction clients and be able to demonstrate a good understanding of excellent customer service, skills of negotiation, broking and market awareness. You will ensure standards of service to clients are in accordance to those laid down by the company along with FCA regulatory rules and guidelines.How you'll make an impactAssist in renewal process, preparation of submission and the gathering of informationObtain renewal terms for clients and identify potential alternative quotations before producing presentations for account executives to discuss with clientsPrepare documentation for existing clients in relation to renewals and mid-term adjustments in partnership with colleaguesFollow up on quotations and lend support to Account ExecutivesPrepare risk presentations, obtain quotations from appropriate markets and compare cover options,Ensure all client details are recorded accurately and entered onto system in a timely fashionPrepare renewal closings from renewal meeting minutes and ensure cover bound by renewal dateAssist in the PRISM process as directed by Account Executives / Broking ManagerDeal with Insurer queries in relation to client policiesAssist with client queries relating to existing policies and liaise with insurers regarding potential changes and new terms for policiesConfirm cover with relevant insurers, process policies and chase up outstanding documentation when requiredCheck and deliver policy documentation from Insurers to clientManage accounts enquiries and liaise with Account Department to resolve queriesDeal with account queries and credit control matters, ensuring they are resolved efficiently, and any concerns are raisedDeal with general account queries, and ensure that they are resolved efficientlyAbout YouHolding/working towards one of the Chartered Insurance Institute Qualification: ACII / Dip CII / Cert CIIEducated to GCSE standard or equivalentGood knowledge of general insurance (London Market / Lloyds and Industry) products, services, classes of insurance including underlying legal principles and practices relating to risk within own role capacityDemonstrable previous experience within Account Manager roleEvidence of effectively prioritising workEvidence of having worked to targets within a regulated, measurable framework and achieved SLAs.Due diligence in administration and policy checks/processesExcellent client service focusAble to identify potential risks/issues and seek advice/consultation when requiredGood communication and interpersonal skillsExcellent planning and analytical skillsAccuracy and attention to detailMS office proficiencyEligible to work in the UKFlexibility to attend client meetings when required (face to face or via Teams)Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits youll get, depending on your job level these benefits may improve:Minimum of 25 days holiday, plus bank holidays, and the option to buy extra daysDefined contribution pension scheme, which Gallagher will also contribute toLife insurance, which will pay 4x your basic annual salary, which you can top-up to 10xIncome protection, well cover up to 50% of your annual income, with options to top upHealth cash plan or Private medical insuranceOther benefits include:Three fully paid volunteering days per yearEmployee Stock Purchase plan, offering company shares at a discountShare incentive plan, HMRC approved, tax effective, stock purchase planCritical illness coverDiscounted gym membership, with over 3,000 gyms nationallySeason ticket loanAccess to a discounted voucher portal to save money on your weekly shop or next big purchaseEmergency back-up family careAnd many moreWe value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Dont worry, were here to help, however, we can only do this if you let us know.Should you require reasonable adjustments to your application, please get in touch with . If youd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as protected characteristics) by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.TPBN1_UKTJ

Product Specialist\n\nHolemaking\n\n£46,000 - £48,000 + bonus, comm, FE car + benefits\n\nNational role requiring regular UK mainland travel\n\n(You must be based within 90 minutes of the B15/B16 postcodes)\n\nThis successful, longstanding and hugely innovative organisation is one of the major players in the production of a superb range of carbide metalworking products including Turning, Milling, Grooving and Boring. In order to further strength their team, they are seeking a talented Product Specialist for Holemaking.\n\nThe role will see you providing technical support to customers, Area Sales Managers and internal teams. You’ll be supporting customer trials, product testing, making technical evaluations and completing demonstrations and test reports. Reporting to the Rotating Tools Manager and working in a team-based environment, you’ll be delivering product and application training to internal and external customers as well as supporting product launches, seminars and open houses. Further responsibilities will include your contribution to market research, competitor analysis and product strategy.\n\nYou should have strong, hands on technical and application knowledge within the CNC sector gained via a technical apprenticeship or qualification. Solid carbide tooling experience is expected, particularly Milling and Drilling in sectors such as Aerospace and Automotive. This should be combined with a commercial awareness and the ability to identify growth opportunities. Self-motivated, influential and possessing strong planning and organisational skills, you’ll be comfortable working independently in a national role with overnight stays. You should have first class communication and presentation skills with proficiency in Word, Excel and PowerPoint and will possess the ability to explain technical information clearly to customers and sales teams.\n\nMy client’s induction programme is superb and whilst excellent and ongoing support will be given in a highly team-based environment, it is key that you are also able to work individually and travel nationally

We are currently recruiting for an experiencedScheme Managerto support housing schemes across Coventry and Birmingham. This is an excellent opportunity for a customer-focused housing professional with experience in sheltered, supported, or independent living environments. Key Responsibilities of a Scheme Manager: • Provide effective day-to-day management of designated housing schemes., • Carry out regular ... ZIPC1_UKTJ

hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. \n We're seeking an ambitious Account Director to join our talented team at OneAdvanced, a leading software supplier to the UK's social care sector. As a key member of our sales team, you will play a pivotal role in both cultivating strategic partnerships with our existing customer base and win new prospects. This role directly contributes to OneAdvanced's mission of "powering the world of work" and shaping the future of social care by influencing sector wide transformation. \n As an Account Director in the Social Care team, you will be responsible for leading the development and execution of strategic account plans for your customer base. You will work closely with our customers to understand their strategic objectives, identify opportunities to create value through our software solutions, and deliver tailored support to ensure their success. This role offers a hybrid opportunity of new business sales alongside growing your existing account base. \n Key Responsibilities \n\n • Develop and maintain strong, strategic relationships with c-suite and key decision-makers within our social care customer base, understanding their business needs and identifying opportunities to drive growth and adoption of our software solutions.\n, • Cultivate and maintain a deep understanding of our customers' strategic objectives.\n, • Collaborate with internal stakeholders, including our product development, professional services, and support teams, to ensure that our customers receive seamless, end-to-end support and that our solutions meet their evolving needs.\n, • Develop and execute strategic account plans, setting clear objectives, targets, and metrics for success, and driving growth through targeted sales initiatives and account management activities.\n, • Prospect net new logo's\n, • Act as a sector ambassador, representing OneAdvanced at industry events and strengthening our reputation in Social Care.\n, • Proactively manage risks to customer satisfaction and revenue, ensuring long-term partnerships.\n\n\n, • A proven track record of success in account management and winning net new logo's.\n, • Experience selling social care software.\n, • An understanding and interest in the UK social care sector, including its key challenges, trends, and initiatives.\n, • Excellent communication and interpersonal skills, with the ability to engage effectively with customers, colleagues, and other stakeholders at all levels.\n, • Strong analytical skills, with the ability to interpret data and translate insights into action.\n, • Demonstrated ability to balance customer advocacy with commercial outcomes.\n, • A self-starter with a strong work ethic, able to work independently and as part of a high-performing team.\n, • A customer-centric approach, with a passion for delivering exceptional customer experiences and driving long-term success.\n\n Please note, applicants must have the legal right to work in the UK at the time of application. \n Wellbeing that means something \n\n • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year\n, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave\n, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay\n, • 24/7 Employee Assistance Programme for confidential support\n, • Private medical insurance for everyone, no medical-history exclusions\n\n Financial benefits that have your back \n\n • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures\n, • Income protection: up to 75% salary for 5 years if you ever need it\n\n Grow your career with us \n\n • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library\n, • Access to external training and apprenticeships\n\n Making a Difference \n\n • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding\n, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger\n\n Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: \n\n • ULEV car scheme with 1,000+ models\n, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover\n\n At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. \n We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. \n OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. \n Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. \n We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. \n Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. \n Join us and become part of a team that’s powering the world of work and making a real difference. \n Learn more at www.oneadvanced.com \n #LI-EB1

hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. \n The Senior Service Transition Manager is responsible for leading and overseeing the successful transition of IT services and solutions for a primary, high priority customer, may also provide transition leadership for other key customers or strategic initiatives as required. \n The role ensures that all service transition activities, including planning, coordination, governance, testing, and deployment are executed to a consistently high standard, in line with OneAdvanced frameworks and operational expectations. \n The role operates with enterprise accountability, applying the same transition standards, controls, and authority across assigned customers, ensuring seamless service handover, minimal disruption, and stable live services from day one. \n Service Transition Leadership\n \n • Act as the lead authority for service transition for a primary customer, with responsibility to support additional key customers or programmes where required.\n, • Oversee the full transition lifecycle from initiation through to operational acceptance.\n, • Develop and execute detailed transition plans, including timelines, dependencies, resource coordination, and risk mitigation.\n, • Ensure all operational readiness activities: testing, training, documentation, and support models are completed and validated prior to go‑live.\n\n Customer & Stakeholder Engagement\n \n • Act as the senior transition authority for the primary customer and other assigned customers on all service transition matters.\n, • Be an integrated and trusted member of the customers governance and management forums, with a clear, credible voice at the table.\n, • Build strong working relationships while confidently challenging assumptions, risks, and unrealistic expectations.\n, • Manage escalations decisively during transition and Early Life Support, balancing customer needs with operational protection.\n\n Transition Planning & Governance\n \n • Ensure adherence to OneAdvanced Project Framework service transition policies.\n, • Monitor progress, report status, and manage changes in scope, priority, or risk during deployment.\n, • Apply ITIL and service management best practices pragmatically and consistently, regardless of customer pressure.\n\n Risk & Issue Management\n \n • Identify, assess, and manage service transition risks.\n, • Work closely with Project Managers and delivery leads to ensure risks are explicitly documented, owned, and accepted where appropriate.\n, • Proactively resolve issues to minimise impact on service quality, operational stability, and delivery commitments.\n, • Track, report, and drive resolution of incidents or challenges arising during transition and Early Life Support.\n\n Service Acceptance & Handover\n \n • Own and enforce service acceptance criteria prior to handover into Operations.\n, • Act as the gatekeeper for live service acceptance, with authority to delay or reject transitions that do not meet readiness standards.\n, • Ensure effective knowledge transfer, support documentation, and operational enablement.\n, • Facilitate Early Life Support reviews to validate service performance and drive continuous improvement.\n\n Cross‑Functional Collaboration \n\n • Collaborate with project management, operations, technical teams, suppliers, and partners to ensure aligned transitions.\n, • Lead regular governance and transition forums covering the primary customer and other assigned customers.\n, • Balance competing customer demands while maintaining consistent transition standards.\n\n Performance Monitoring & Reporting\n \n • Define and track KPIs related to service transition quality, risk, and readiness.\n, • Produce clear, evidence‑based reporting for internal leadership and customer stakeholders.\n, • Provide insight into transition outcomes and post‑transition service performance.\n\n\n, • Experience: 8–10 years in IT Service Management or Service Transition, with at least 3–5 years in a senior or client‑facing leadership role.\n, • Proven experience managing complex service transitions, including responsibility for more than one customer or initiative.\n, • ITIL and/or SIAM certification is a strong advantage.\n\n\n, • Strong leadership with the ability to challenge customers, sponsors, and delivery teams constructively.\n, • Deep understanding of ITIL and service transition best practices.\n, • Excellent stakeholder management across primary and secondary customer engagements.\n, • Strong analytical, problem‑solving, and decision‑making capability.\n, • Clear, authoritative communication with technical and non‑technical audiences.\n, • Proven risk management and mitigation expertise.\n\n\n, • Ability to operate under pressure and manage multiple priorities.\n, • Strong attention to detail and commitment to service quality.\n, • Flexibility to travel to customer sites as required.\n, • Ability to work independently while operating as a trusted transition authority.\n\n Wellbeing that means something \n\n • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year\n, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave\n, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay\n, • 24/7 Employee Assistance Programme for confidential support\n, • Private medical insurance for everyone, no medical-history exclusions\n\n Financial benefits that have your back \n\n • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures\n, • Income protection: up to 75% salary for 5 years if you ever need it\n\n Grow your career with us \n\n • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library\n, • Access to external training and apprenticeships\n\n Making a Difference \n\n • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding\n, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger\n\n Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: \n\n • ULEV car scheme with 1,000+ models\n, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover\n\n At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. \n We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. \n OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. \n Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. \n We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. \n Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. \n Join us and become part of a team that’s powering the world of work and making a real difference. \n Learn more at www.oneadvanced.com

hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. \n OneAdvanced is one of the UK’s largest privately owned software businesses, delivering mission-critical SaaS solutions across multiple vertical markets with deep customer embeddedness, high recurring revenues and strong profitability. \n Backed by Vista Equity Partners and BC Partners since 2019, the business is operating against a clear value creation agenda focused on scalable growth, operational excellence and long-term enterprise value creation ahead of a future liquidity event. \n As the business continues to scale toward becoming a £1bn+ enterprise platform, the quality, clarity and consistency of executive and investor communication becomes increasingly critical. \n We are hiring a Director of Investor Relations to help shape how the business is understood internally and externally, translating operational and financial performance into a compelling narrative for investors, lenders, the Board and Executive leadership. \n This is a highly visible strategic finance leadership role combining executive reporting, investor communication, performance storytelling, and strategic insight. \n This role would suit an individual who combines strong financial and commercial acumen with exceptional communication and presentation capability, someone equally comfortable operating within the detail while also crafting high-quality Board and investor materials that influence decision-making and support valuation. \n Investor Narrative & Strategic Communication \n\n • Own and continuously evolve the company’s equity and performance narrative aligned to growth, profitability, and strategic priorities\n, • Translate complex SaaS and commercial performance metrics into clear, concise, executive-level communication\n, • Support the CFO and CEO in investor, lender, and shareholder engagement activities\n, • Ensure consistency and quality across all executive and external reporting materials\n\n Executive, Board & Investor Reporting \n\n • Lead the preparation of high-quality Board reports, investor packs, lender updates, and Executive Committee materials\n, • Own quarterly forecasting and reforecasting outputs alongside strategic planning cycles\n, • Develop insightful KPI dashboards and performance reporting aligned to investor expectations\n, • Drive reporting quality, clarity, and consistency across the organisation\n\n Strategic Finance & Business Partnership \n\n • Partner closely with Finance, Commercial, and Strategy teams to synthesise performance insights and support decision-making\n, • Support long-range planning, value creation initiatives, and strategic priorities\n, • Benchmark business performance against SaaS peers and market expectations\n, • Act as a strategic extension of the CFO office\n\n #LI-LB1 \n We are looking for a commercially sharp and highly polished strategic finance professional with experience operating in high-growth, performance driven environments. You are likely to bring experience from: \n\n • PE-backed SaaS or technology businesses\n, • Strategic Finance / FP&A leadership\n, • Investor Relations\n, • Corporate Finance\n, • Consulting or value creation environments\n, • Listed or investor-facing organisations with exposure to quarterly reporting cycles\n\n You will also bring: \n\n • Strong understanding of SaaS metrics including ARR, NRR, CAC, LTV and margin performance\n, • Experience producing Board-level, investor, or executive reporting materials\n, • Excellent financial modelling and analytical capability\n, • Exceptional written and verbal communication skills\n, • Executive presence and confidence working with senior stakeholders\n, • The ability to translate complex data into clear, commercially meaningful insight\n\n Additional Information \n This is a hybrid role with an expectation of regular presence in the Birmingham office. Candidates should be comfortable travelling to Birmingham with additional travel occasionally required in line with business and stakeholder needs. \n Wellbeing that means something \n\n • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year\n, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave\n, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay\n, • 24/7 Employee Assistance Programme for confidential support\n, • Private medical insurance for everyone, no medical-history exclusions\n\n Financial benefits that have your back \n\n • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures\n, • Income protection: up to 75% salary for 5 years if you ever need it\n\n Grow your career with us \n\n • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library\n, • Access to external training and apprenticeships\n\n Making a Difference \n\n • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding\n, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger\n\n Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: \n\n • ULEV car scheme with 1,000+ models\n, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover\n\n At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. \n We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. \n OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. \n Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. \n We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. \n Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. \n Join us and become part of a team that’s powering the world of work and making a real difference. \n Learn more at www.oneadvanced.com

hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. \n We’re looking for a Senior Credit Lead to join our Finance Operations team. You’ll be someone who thrives in a fast-paced environment and takes real ownership of cash collection, customer relationships, and resolving complex issues end-to-end. \n This is a hands on, high impact role where you’ll manage your own portfolio while acting as a senior escalation point and supporting a team of Credit Controllers to stay on track. \n This role is hybrid, with time in the office Monday–Wednesday and the flexibility to work from home for the remainder of the week. \n\n • \n Owning end-to-end collections across your customer portfolio \n\n\n\n • \n Picking up the phone and proactively engaging customers to resolve payment issues quickly \n\n\n\n • \n Prioritising aged debt and strategising your approach to maximise cash collection \n\n\n\n • \n Acting as the go-to escalation point for complex queries and disputes \n\n\n\n • \n Partnering with Billing, Sales, and Account Management to unblock issues \n\n\n\n • \n Supporting and guiding Credit Controllers to deliver against targets \n\n\n\n • \n Maintaining a clean, accurate ledger and resolving anomalies \n\n\n\n • \n Driving process improvements where possible in a busy, evolving environment \n\n\n\n • \n Proven experience in credit control / collections in a complex environment \n\n\n\n • \n Strong problem solving skills, you don’t just spot issues, you fix them \n\n\n\n • \n Confidence to pick up the phone and handle challenging conversations \n\n\n\n • \n Highly organised with the ability to manage multiple priorities \n\n\n\n • \n A commercial mindset, you understand the balance between cash and customer \n\n\n\n • \n Experience supporting or mentoring others \n\n\n\n • \n Comfortable working with systems such as ERPs and tools like NetSuite and ServiceNow \n\n\n Applications close on 8th May we encourage early applications as we may begin reviewing candidates ahead of the deadline. #LI-LB1 \n Wellbeing that means something \n\n • 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year\n, • Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave\n, • Robust sick pay of up to 13 weeks full pay + 13 weeks half pay\n, • 24/7 Employee Assistance Programme for confidential support\n, • Private medical insurance for everyone, no medical-history exclusions\n\n Financial benefits that have your back \n\n • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures\n, • Income protection: up to 75% salary for 5 years if you ever need it\n\n Grow your career with us \n\n • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library\n, • Access to external training and apprenticeships\n\n Making a Difference \n\n • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding\n, • Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger\n\n Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: \n\n • ULEV car scheme with 1,000+ models\n, • Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover\n\n At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. \n We’re much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. \n OneAdvanced is one of the UK’s largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. \n Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. \n We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. \n Proud to be recognised in the Financial Times’ Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that’s powering the world of work and making a real difference. \n Join us and become part of a team that’s powering the world of work and making a real difference. \n Learn more at www.oneadvanced.com

Job Description \n hackajob is collaborating with OneAdvanced to connect them with exceptional professionals for this role. \n Ensure all your application information is up to date and in order before applying for this opportunity. \n You will be a member of the legal sector marketing team reporting to the Marketing Manager for Legal, responsible for the planning, creation and running of campaigns to create pipeline and contributing to the winning, delivery and retention of future customer revenues within that sector, including for The National Will Register brand. You will be a key point of contact within the Legal team for planning and executing activities including interacting with sales teams and wider business functions and a key player in the growth of the Legal sector. \n\n • Plan and execute campaigns to grow pipeline within the Legal sector, including The National Will Register\n\n\n, • Track and manage budgets associated with your campaigns\n\n\n, • Drive the execution of the marketing plan\n\n\n, • Report back on campaign success and help optimise campaign plans accordingly\n\n\n, • Coordinate colleagues providing digital, content and product marketing support, together with creative, operations and other colleagues\n\n\n, • Deliver targeted results based on the creation of leads, pipeline and won business through your campaigns\n\n\n, • Interact with colleagues in other teams, including Sales, Customer Success and Product Management and other marketing colleagues\n\n\n, • Awareness of and contribution to the attainment of sales volume (leads) and financial goals (conversions), including profitability with targeted lead generation campaigns\n\n\n, • Be able to report and forecast results to stakeholders around the business\n\n\n, • Be a key member of the OneAdvanced marketing team, contributing to broader product category activities and supporting the attainment of the OneAdvanced brand goals\n\n\n, • Identify, recommend and manage third party resources and partner relationships as required\n\n\n, • A minimum of 2 years experience planning and running marketing campaigns\n\n\n, • High commercial awareness, growth mindset and targets focus\n\n\n, • Being able to exhibit an ability to develop market sector knowledge and apply to successful marketing campaigns beneficial\n\n\n, • Knowledge of marketing within SaaS and / or legal sector knowledge preferred\n\n\n, • Strong interpersonal skills with the ability to build relationships and trust across multiple stakeholders of various levels\n\n\n, • Excellent communications skills with the ability to interface at all levels of management\n\n\n, • Strong writing skills\n\n\n, • Highly creative, proactive, decisive, and organised with a high attention to detail\n\n\n, • Confident and enthusiastic showing a strong ability to learn and expand the role\n\n\n, • Good analytical skills to monitor and evaluate campaign success\n\n\n, • Experience in website CMS, social media and email marketing systems\n\n\n, • Team player\n\n\n, • Commitment to personal and team excellence\n\n\n, • Be able to join regular face to face meetings and workshops, office working in the Mailbox will be required on a regular basis\n\n\n, • Attendance at events including travel and overnight stays may be required at times\n\n Please note, applicants must have the legal right to work in the UK at the time of application. \n Wellbeing that means something \n\n • 26 days' holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year\nExceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leaveRobust sick pay of up to 13 weeks full pay + 13 weeks half pay24/7 Employee Assistance Programme for confidential supportPrivate medical insurance for everyone, no medical-history exclusions\n Financial benefits that have your back \n\n • Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures\nIncome protection: up to 75% salary for 5 years if you ever need it\n Grow your career with us \n\n • SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library\nAccess to external training and apprenticeships\n Making a Difference \n\n • MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding\nPennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger\n Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including: \n\n • ULEV car scheme with 1,000+ models\nDental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover\n At OneAdvanced, we are at the forefront of delivering sector-focused technology solutions that simplify complexity, drive meaningful progress, and help build a fairer, more inclusive society. \n We're much more than a software company. We deliver SaaS workflow applications and IT services that power organisations across Education, Government, Healthcare, Legal, Manufacturing, Housing, Retail, and more. \n OneAdvanced is one of the UK's largest business software and services companies. Based in Birmingham (The Mailbox), operating across the UK, Ireland, India, and Australia. \n Our secure, scalable platform, including OneAdvanced AI, our private AI service for UK organisations, powers connectivity and innovation across critical sectors. Alongside our software are our IT services, including hosting, managed services, and application modernisation. \n We strive to create an inclusive workplace that drives innovation and collaboration, championing diverse perspectives and ideas. Our Environmental, Social and Governance (ESG) strategy is embedded in everything we do, guiding us to create meaningful impact for our people, our customers and the planet. \n Proud to be recognised in the Financial Times' Best Employers 2026 list for the second-year running, an independent and data led ranking based on employee feedback. Join us and become part of a team that's powering the world of work and making a real difference. xohmjla \n Join us and become part of a team that's powering the world of work and making a real difference.

Job Description \n hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n The information below covers the role requirements, expected candidate experience, and accompanying qualifications. \n Join Kainos and Shape the Future \n At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n Main purpose of the role & responsibilities in the business: \n DELIVERY MANAGER \n As a Delivery Manager (Manager) at Kainos, you will be responsible for ensuring that Kainos' innovative digital services and platforms meet the user need and the outcomes agreed between Kainos and the client, whilst ensuring our delivery follows good governance and quality standards. You will empower and support Kainos teams to perform well, learn and grow in a manner that is consistent with Kainos company values. You will leverage successful delivery and strong client relationships to explore opportunities to win follow-on business with existing customers. \n The successful candidate will exhibit the following: \n Delivery \n\n • Understand critical success factors for the project (beyond the traditional measures: on time, on budget and to agreed scope) and ensure each work stream has a plan in place to achieve the success factors.\nBe responsible for achieving or exceeding profitability targets plus accurate and timely forecasting and reporting of project variables (revenue, staffing, work in progress, debt etc.). Exploit opportunities for adding value to the client, ensuring that expectations are proactively managed and issues are addressed promptly and appropriately. \n Team \n\n • Motivate and empower teams to create a positive and creative culture for our people to perform well, learn and grow.\nPut people first & develop others – You'll manage, coach and develop a small number of staff, with a focus on managing employee performanceEnsure all team members have clear goals, receive regular feedback and have timely and constructive appraisals. Ensure team members have learning and development objectives to acquire and maintain the skills necessary for the project. Have responsibility for staffing teams and on-boarding of new team members. Build and maintain constructive and collaborative relationships with the client, other suppliers and third-party stakeholders. \n Governance \n\n • Ensure appropriate project governance arrangements and technical quality standards are developed and followed throughout the project lifecycle.\nEffectively manage project risks and issues, escalating where appropriate. Comply, and ensure team members comply, with all confidentiality and non-disclosure policies and agreements and ensure the security of information, at all times. \n Business Development & Account Management \n\n • Support future growth by working closely with Sales, Account Leads & Account Management teams, assisting where required with the sales/procurement cycle to best position Kainos to win profitable new business.\nPromote successes Kainos-wide, to our customers and to the market, through case studies, award submissions, blogs, tweets etc. Understand the contracts and commercial terms applying to our projects and ensure that Kainos is not compromised by non-compliance. Professional Development and Growth Contribute to continuous improvement initiatives within the Management Capability. Understand current thinking from the Technology, Experience Design and Consulting capabilities and drive alignment accordingly. Encourage innovation in technology and process both within the project and outside the project. Proactively assist with recruitment activities to enable stable organisational growth.\n AI ENGAGEMENT MANAGER \n As an Engagement Manager in Kainos, you'll fully manage the successful implementation of solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition and delivery of solutions that are fit for purpose and commercially viable. You'll take accountability for the complete delivery lifecycle alongside Technical and Solution Architects. You'll manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects. This will include project planning, staffing, milestone tracking, commercial management and customer satisfaction. \n Your key responsibilities include: \n\n • Commercially managing the implementation of solutions from pre-sales through implementation to hand over to AMS (Application Management Services).\nActing as the key client interface between functional and technical teams and the client.Pragmatically offering domain experience to provide functional insight and thought-leadership.Managing all aspects of project delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction.Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic.Agreeing objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.Identifying requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.Creating well structured & accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement.Identifying and actioning appropriately opportunities to win business, including negotiating and closing at a senior client level.\n Minimum (essential) requirements \n DELIVERY MANAGER \n\n • Minimum of 2 years demonstrable success managing the delivery of technology-based projects using agile methodology\nSubstantial experience in managing and leading project teams including line management responsibility. Evidence of developing and managing sound client-supplier relationships and good knowledge of at least one industry vertical (e.g. Financial Services, Health or Government). Broad technology experience, awareness of current technology trends and a solid understanding of contemporary software engineering practices and behaviours. Experience of adhering to robust project governance and technical quality standards. Proven ability to manage, motivate and empower teams and lead by example. Strong commercial awareness and sound understanding of project dynamics. Affable, credible and can communicate effectively with clients and colleagues, including formal presentations. Excellent interpersonal skills. Excellent team player capable of delivering results in less than perfect circumstances. Have a natural willingness to share information freely.Mature, firm but non-confrontational style. Highly flexible (including a willingness to work away from home base).A positive attitude to overcoming the challenges facing our clients. We are passionate about developing people – a demonstrated ability in managing, coaching and developing members of your team and wider community.\n AI ENGAGEMENT MANAGER \n\n • Minimum of 2 years of experience in implementing successful software projects within a consulting environment/ IT services environment\nFull lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live and service managementExcellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalations appropriatelyExperience of managing and supporting geographically distributed and blended teams of colleagues, client and partner staff to share knowledge and develop an integrated delivery ethicExcellent commercial management, influencing and negotiation skillsExcellent communicator, able to communicate with customers and colleagues with impact and credibility. Sound ability to formally present to senior Client audiencesAn emerging role model within KainosExcellent business writing skills with experience in the production of business cases, requirement documentation, tender documents, contracts, statements of work and change requestsSuccess in identifying and taking appropriate action on opportunities for additional business.Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercialsAbility to widen and maintain a network of external contactsUnderstanding of risk management and able to manage riskSupport the operations function to ensure that staff are deployed in the most commercially advantageous way, balancing development needs and personal preferences\n Desirable \n\n • Experience of user research, analytics and design disciplines and their contribution to the effective delivery of digital services and platforms.\nEvidence of securing significant follow-on business with an existing client. Holds a current and recognised Project or Programme Management certification.[Delivery Manager only] Experience of project delivery aimed at digital transformation. [Delivery Manager only] Evidence of innovating or leading initiatives to improve management and leadership practices within a team or an organisation.[AI Engagement Manager only] Professional qualifications where applicable in your Capability[AI Engagement Manager only] Identify talent for rapid development within the capability[AI Engagement Manager only] Experience of managing, mentoring and developing teams\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. xohmjla \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

hackajob is collaborating with Kainos to connect them with exceptional professionals for this role. \n Join Kainos and Shape the Future \n At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. \n We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration. \n Ready to make your mark? Join us and be part of something bigger. \n JOB PROFILE DESCRIPTION \n Kainos is recognised as one of the UK’s leading AI and data businesses, with a decade-long track record of delivering impactful, production-grade AI solutions for clients across government, healthcare, defence and commercial sectors. Kainos is at the forefront of AI innovation, trusted by Microsoft, AWS and others to deliver advanced AI and data solutions at citizen scale. \n Our 150-strong AI and Data Practice brings together deep expertise in machine learning, generative AI, agentic AI and data. We are pioneers in responsible AI, having authored the UK government’s AI Cyber Security Code of Practice implementation guide and we partner with leading organisations to ensure AI is deployed ethically, securely and with measurable business value. Our teams are at the cutting edge of AI research, and delivery, it is truly an exciting team to join Kainos as we further grow our AI capability. \n MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: \n As an AI Engineer Manager at Kainos, you’ll be responsible for successful delivery of advanced AI solutions leveraging state-of-the-art machine learning, generative and agentic AI technologies. You will drive the adoption of modern AI frameworks, AIOps best practices and scalable cloud-native architectures. Your role will involve technical leadership, engaging with senior stakeholders to agree architectural principles, strategic direction and system architecture. As a technical leader within Kainos and wider industry, you will foster a culture of innovation, continuous learning and engineering excellence. \n You will manage, coach and develop a team, with a focus on development of standards and policies, enduring customer relationships and embedding commercial acumen. You’ll also provide direction and leadership for your team as you solve challenging problems together. \n MINIMUM (ESSENTIAL) REQUIREMENTS: \n\n • \n A minimum of a 2.1 degree in Computer Science, AI, Data Science, Statistics or in a similar quantitative field. \n\n\n\n • \n Proven experience of leading multi-disciplinary teams to deliver AI/ML solutions to production. \n\n\n\n • \n Demonstrable experience of technical leadership for AI delivery including architecture, product design principles and engineering excellence. \n\n\n\n • \n Experience with the latest AI engineering approaches such as prompt engineering, retrieval-augmented generation (RAG), agentic AI, model evaluation, and monitoring using metrics (e.g. precision, recall, NDCG and drift detection). \n\n\n\n • \n Strong Python skills with a grounding in software engineering best practices (CI/CD, testing, code reviews etc). \n\n\n\n • \n Experience developing solutions at scale on cloud platforms (Azure & AWS), containerisation and orchestration tools such as Kubernetes and Docker. \n\n\n\n • \n Expertise in data engineering for AI: handling large-scale, unstructured, and multimodal data. \n\n\n\n • \n Understanding of responsible AI principles, model interpretability and ethical considerations. \n\n\n\n • \n Strong interpersonal skills with the ability to lead client projects, manage C-level stakeholders and establish requirements/architecture concepts. \n\n\n\n • \n We are passionate about developing people, you will bring experience in managing, coaching and developing junior members of a team and wider community. \n\n\n DESIRABLE: \n\n • \n Demonstrable experience with modern deep learning frameworks (e.g. PyTorch, TensorFlow), fine-tuning or distillation of LLMs (e.g. GPT, Llama, Claude, Gemini), machine learning libraries (e.g. scikit-learn, XGBoost). \n\n\n\n • \n Experience with data storage for AI, vector databases, semantic search and knowledge graphs. \n\n\n\n • \n Actively contributes to open-source AI projects, research publications and industry events/websites. \n\n\n\n • \n Familiarity with AI security, privacy, and compliance standards e.g. ISO42001. \n\n\n\n • \n Experience of shaping commercial AI offerings, winning AI work and wider pre-sales support. \n\n\n Embracing our differences \n At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. \n Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. \n We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.

\n Business Development Manager (Managed IT Services) | Birmingham Area | Hybrid (3 Days in Office) | Up to £40,000 + Commission \n I'm currently working with a growing Managed Services Provider that's looking to appoint an experienced Business Development Manager to join its sales team. \n This is an excellent opportunity for someone with experience selling Managed IT Services, Cloud, Cyber Security, Connectivity or Unified Communications who enjoys winning new business and managing the full sales cycle. \n You'll be responsible for identifying and developing new client relationships, understanding business challenges, and positioning tailored technology solutions that deliver real commercial value. The Role\n You'll be responsible for: \n\n • \n Generating new business opportunities through outbound prospecting, networking and referrals \n • \n Managing the full sales cycle from lead generation through to negotiation and close \n • \n Building relationships with decision-makers across SME and mid-market businesses \n • \n Selling a portfolio of Managed IT Services including Cloud, Cyber Security, IT Support, Connectivity and Communications solutions \n • \n Working closely with technical and pre-sales teams to develop tailored customer proposals \n • \n Delivering client presentations, demonstrations and proposals \n • \n Maintaining an accurate sales pipeline and CRM \n • \n Attending networking events and industry exhibitions to generate new opportunities \n • \n Keeping up to date with market trends and competitor activity \n\n \nWhat We're Looking For\n \n \n\n • \n 3+ years' experience in a new business sales role within an MSP, VAR or IT services environment \n • \n Proven experience selling Managed IT Services, Cloud, Cyber Security, Connectivity, Telephony or related technology solutions \n • \n Strong business development and lead generation experience \n • \n Experience managing the full sales cycle through to close \n • \n Commercially driven with a consultative sales approach \n • \n Excellent communication, presentation and relationship-building skills \n • \n Self-motivated, proactive and target-focused \n • \n Experience using CRM systems to manage pipeline activity \n\n \nWhat's on Offer\n \n \n\n • \n Basic salary up to £40,000 \n • \n commission \n • \n Hybrid working (3 days per week in the Birmingham area office) \n • \n Excellent career progression within a growing technology business \n • \n Ongoing training and professional development \n • \n Opportunity to sell a broad portfolio of Managed IT solutions into businesses across the UK \n\n Business Development Manager | Managed IT Services | Birmingham Area | Hybrid (3 Days per Week) | Up to £40,000 + Commission \n Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. \n To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

The Orange Connex team is looking for a Chinese speaking Onsite Operations Manager in Birmingham, UK. Core Values of the Position: • Manage the local warehouse and fulfillment operations., • manage performance driving service and KPI continuous improvement., • manage cost efficiency optimization for Orange Connex. Responsibilities: • Service performance for both warehouse and last mile sub-contractors., • Close monitoring on warehouse providers' operations on a daily basis., • Inbound: including unloading, inspection, stacking., • Inventory: stock management, VAS., • Outbound: order filling, outbound and handover., • Support COE team on the last mile carriers' capacity management and investigating the root causes for any service failures and for potential solutions., • Exception management during end-to-end fulfillment process., • Co-define and implement process optimization opportunities driving operational excellence., • Keep close monitoring on SOP review with suppliers, random check team member understanding about SOPs., • Build up the strong relationship with local suppliers to drive their performance., • Collaborate with cross-functional departments to improve continuous internal & external customer experience. Qualifications: • At least 3 years of warehouse operations and distribution management experience in the logistics industry, preferably with e-commerce fulfillment experience, • Multinational company work and cross-cultural communication experience, • Strong Microsoft office and organizational skills., • English, both oral and written skills. Mandarin desirable, • Strong communication and coordination skills, • Experience of working in/with an outsourced service provider, • Strong KPI management and project management capabilities, • Analytical & problem-solving capability, • Detail focus and excellent teamwork spirit, • Strong self-driving and creative thinking, • Detail-oriented and good analysis skill, • High sense of responsibility, • Can work under pressure and in a challenging environment, • Eligibility to work in UK on a permanent basis. 岗位目的 监控和审计第三方物流（3PL）的绩效，驱动服务，并对关键绩效指标（KPI）的结果负责。进行仓库巡查和抽查，确保第三方物流（3PL）的操作符合标准作业程（SOP）和服务水平协议（SLA）。协调仓库和最后一公里的交接，并与橙联自营的最后一公里司机沟通，确保无缝衔接。 主要职责 *仓库日常运营与管理 协助监控第三方物流（3PL）的日常操作绩效，跟进并记录每日的入库、出库、库存准确性等基础KPI数据，上报异常情况并跟进解决。 负责与橙联自营最后一公里提货司机进行日常沟通与协调，确保提货交接按计划执行，处理常见的交接问题。 *内外部协同 向国内控制塔报告3PL现场的基本运营状况和数据，传达现场需求与风险提示。 与3PL的本地现场操作人员保持日常沟通，协助组织并参与定期的绩效回顾会议，记录会议要点。 与客服、业务等内部部门就具体的运营问题（如订单状态、破损等）进行基础沟通与协调。 *系统与流程优化 使用数据报表和工单系统，跟踪并更新异常处理的状态，确保问题记录完整。 参与新仓库启用、WMS上线等支持性项目，完成上级分配的具体任务。 任职要求 *教育背景：大学本科及以上学历。 *工作经验 2年以上物流行业的仓库运营与配送支持经验，有电商履约经验者优先。 拥有在外包服务供应商工作或与其合作的经验。 *语言要求 英语流利（书面及口语）；普通话为加分项。 *技术技能 熟练使用Office办公软件。 *软性能力 具备分析与解决问题的能力。 工作认真细致，具有良好的团队协作精神。 • 工作积极主动，具备高责任心。

Lead Product Owner Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues About Us At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role To support business and customer value growth through development and optimisation of our customer application journeys based on customer, partner and market insight. The role holder will act as senior product owner leading IT squads and business functions to define and deliver customer experience (CX) improvements and functionality that: • Increases digitisation of our business and reduces customer and colleague effort, • Improves customer conversion – and delivers increased sales revenue, • Improves Net Promoter Score (NPS) Key Responsibilities • Own and drive the product roadmap for core digital credit application journeys and shared platform features, delivering seamless customer experiences across multiple business lines., • Shape product strategy and prioritisation using customer, market and conversion insights, working closely with cross-functional stakeholders and external partners., • Lead Agile product squads to deliver high-impact enhancements that improve conversion, reduce customer effort and support over 2 million credit applications annually., • Manage end-to-end application journeys, including ID authentication, Open Banking and bank details collection, ensuring scalable and efficient processes., • Collaborate with Technology, Credit Risk, Fraud, and strategic partners to deliver innovative capabilities that enhance decisioning, automation and journey performance., • Build deep expertise in key customer journeys while leading cross-platform initiatives that introduce new functionality, improve usability and support partner adoption. Skills & Attributes • Experience in leading the development and delivery of digital product roadmaps, • Testing digital propositions before they go to market with customers, • Evidence of working in a partnership with a wide range of corporate cross functional teams, • Excellent understanding of digital CX development and UX best practice, • A proven track record of product ownership in an agile digital context, • Ability to work at pace and delivering projects within agreed timelines Could this be you? Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement - if you have around 75% of the skills and the right attitude, we’d love to hear from you. What’s in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: • Competitive salary and comprehensive package, contributory pension, and health cash plan, • Opportunity to buy/sell holiday giving you even more control over your work-life balance, • Flexible benefits including private medical insurance and lifestyle discounts, • A culture that values collaboration, development, and wellbeing Apply now to join a team that makes a real impact. Your Application Journey • Call with our Talent Acquisition team, • Informal chat with the Hiring Manager, • Competency-based interview (60 Minutes) We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. Equal Opportunities We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

Business Development Manager Utilities Infrastructure£70,000 - £80,000 Basic Salary + Uncapped Commission + Car AllowanceMidlands & South EnglandThis is not a start-from-scratch business development role.It's an opportunity to take a successful utility infrastructure business into its next phase of growth following a significant acquisition that has transformed both its capability and market offering.We are recruiting on behalf of a well-established utilities provider that has recently become part of a larger infrastructure group, creating a unique opportunity to expand its presence across the Midlands and South of England.Historically recognised for its expertise within the water sector, the business can now offer a complete multi-utility proposition alongside enhanced design, delivery and project management capabilities.For an ambitious utility sales professional, this creates immediate opportunities across an established customer base while also opening doors to larger and more complex projects.The OpportunityFollowing the acquisition, the business can now provide clients with a true end-to-end utility infrastructure solution.From initial design through to construction, connection and project delivery, customers benefit from a single partner capable of managing the entire process.The successful Business Development Manager will inherit access to an established account base where there are significant opportunities to introduce additional utility services and increase project spend.Alongside account development responsibilities, the role will focus on securing new business opportunities across residential, commercial and industrial developments.This is a strategic growth role with significant autonomy and substantial earning potential.Key ResponsibilitiesDevelop new business opportunities across the Midlands and South of EnglandExpand existing customer relationships through cross-selling and account developmentEngage with housebuilders, developers, contractors and infrastructure stakeholdersPromote a full design, build and connect utility propositionManage opportunities from initial engagement through to contract awardBuild long-term relationships across residential, commercial and industrial marketsWork closely with operational and technical teams to support project deliveryWhat We're Looking ForThis role requires a strategic utility BD professional with a proven track record of generating revenue and securing infrastructure projects.Candidates should be able to demonstrate strong utility industry experience with end-to-end experience of residential, commercial and industrial projects.Why Join?£70,000 - £80,000 Basic SalaryUncapped Commission StructureEstablished customer base with immediate cross-sell opportunitiesSignificant investment and backing from a larger infrastructure groupFull multi-utility propositionEnd-to-end design, build and connect capabilityStrong operational support and in-house design expertiseResidential, Commercial and Industrial project opportunitiesStrategic growth role with long-term career prospectsIf you're a successful utility sales professional looking for a platform to maximise both your earnings and market impact, we'd be delighted to hear from you.Sales Recruit UK We connect great sales people with great companies.We recruit at all levels from internal sales, sales executive, sales engineer, area sales manager, territory sales manager, business development manager, regional sales manager, national sales manager and sales director. Each candidate is interviewed during a thorough pre-screen process to ensure their needs are clarified and catered for.This vacancy is being advertised by Sales Recruit UK. The services offered by Sales Recruit UK are those of an employment agency.TPBN1_UKTJ

\n \n This is a Full Remote position to be based preferably in East England \n \n Join our Movement and Champion Restaurant Culture! \n \n At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners. \n \n Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products: \n \n TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease. \n \n TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue. \n \n At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”. \n \n TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally. \n \n To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com \n \n \n \n What you will do: \n \n\n \n • After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services.\n \n • You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.\n \n • You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.\n \n • You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.\n \n\n \n Who you are: \n \n\n \n • A self-starter, results-oriented person who loves to reach and exceed targets.\n \n • A customer oriented person with a strong commercial mind-set and influencing skills, capable of convincing and engaging people.\n \n • A high-performing professional with demonstrated business development experience, preferably in B2B and in restaurants/hospitality environments, comfortable in managing short-term negotiations.\n \n • A dynamic person, used to work independently in fast-paced environments and with great organizational skills.\n \n • A curious and willing to learn enthusiast, who wants to grow and improve with us.\n \n\n \n \n \n What we offer you \n \n An awesome team (not everybody like our jokes, but we try our best) \n \n A Permanent contract (that can be useful in life) \n \n ⚖️ Flexible working environment (Full remote from any location within the UK) \n \n Competitive fixed salary, bonus and equity (yes, equity!) \n \n International teams - More than 30 nationalities and 16 offices worldwide \n \n ️‍ Highly inclusive working environment \n \n Complementary time off to spend with your loved ones in your most important moments in life* \n \n ‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc \n \n Continuous learning and development programs \n \n Free access to the Calm app \n \n Health insurance 72% covered by the company \n \n ‍ Life Insurance and Disability at no cost to the employee \n \n Attractive pension plans \n \n Amazing offices with dining, coffee point on each floor, and leisure area \n \n Team building events (we love karaoke. A lot. A lot.) \n \n \n \n If you are the right person and you are thrilled to join TheFork don’t miss this chance and apply.. we are waiting for you! \n \n We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great. \n \n TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly \n \n #LI-AD2 \n \n

Description\n We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. \n Job Responsibilities \n Customer Relationship Management: \n\n • Serve as the primary contact for onboarding, training, and ongoing support for customers.\n, • Build strong relationships with customers to understand their goals and ensure their success.\n\n Onboarding & Training: \n\n • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service.\n, • Conduct product demonstrations and training sessions tailored to customer needs.\n\n Customer Retention & Growth: \n\n • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion.\n, • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities.\n\n Support & Issue Resolution: \n\n • Act as the customer's advocate within the organization to resolve issues promptly.\n, • Coordinate with technical and product teams to address customer feedback and improve user experience.\n\n Performance Metrics & Reporting: \n\n • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction.\n, • Provide regular reports and insights to management on customer trends and areas for improvement.\nRequirements\n\n, • 3+ years of experience in customer success, account management, or a related field.\n, • Experience in the SaaS, e-commerce, or finance industry is a plus.\n, • Strong interpersonal and communication skills.\n, • Excellent problem-solving and conflict-resolution abilities.\n, • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango).\n, • Ability to analyze data to make informed decisions.\n, • A customer-first mindset with a passion for helping others succeed. \n Requirements\n \n • 3+ years of experience in customer success, account management, or a related field.\n, • Experience in the SaaS, e-commerce, or finance industry is a plus.\n, • Strong interpersonal and communication skills.\n, • Excellent problem-solving and conflict-resolution abilities.\n, • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango).\n, • Ability to analyze data to make informed decisions.\n, • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements:\n \n • Internet Connection:\n \n, • Primary internet connection with a minimum speed of 15 Mbps.\n, • Backup internet connection with at least 10 Mbps.\n, • Backup connection must be capable of supporting work during a power outage.\n \n \n, • \n \n, • Primary Device:\n \n, • Desktop or laptop equipped with at least:\n \n, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.\n, • A minimum of 8 GB RAM.\n \n \n \n, • \n \n, • Backup Device:\n \n, • Must meet or exceed the performance of an Intel Core i3 processor.\n, • Must be functional during power interruptions.\n \n \n, • \n, • A functioning webcam.\n, • A noise-canceling USB headset.\n, • A quiet, dedicated home office space.\n, • Peripherals and Workspace: A smartphone for communication and verification purposes. \n \n\n\n • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.\n\n\n, • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.\n, • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.\n, • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.\n, • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.\n, • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.\n

About us:At Thrislington Cubicles, we've been crafting the worlds best toilet cubicles from our UK-based factory since the 1960s. With over 50 years of experience, weve developed a reputation for delivering precision-engineered, hand-finished products that are custom-built for each individual space, like a Savile Row suit, made to measure and built to last. Many of our team members have been with us for decades, and their expertise drives the quality were known for.We are proud to be part of Bobrick Washroom Equipment Inc, a global leader in commercial washroom solutions. As part of the Bobrick family, we combine the strength and stability of a global organisation with the craftsmanship and service of a proudly British manufacturer.Our products are tested rigorously before launch, allowing us to offer an industry-leading warranty and an outstanding after-sales service. Unlike many in our sector, we dont just manufacture, we supply, install, and support projects worldwide to ensure every installation looks as good as it was designed.Summary:The CAD Technicians provide a detailed washroom layout drafting service for customer orders using 2D & 3D software applications. Provide manufacturing drawings, with hardware pick lists, for manufacturing, warehouse, and installation purposes. All functions must be performed in accordance with established company policies and procedures.Essential duties and responsibilities include the following:Prepares accurate washroom drawings from architectural plans.Creates drawings by utilizing AutoCAD 2D or Inventor 3D software.Creates material cut lists based on released project area, room phase or level.Print manufacturing drawings for the installation team (Deeside Supply and Fix orders).Designs and draws custom details in coordination with Technical Manager/Supervisor, as required.Maintains all network stored project information within the Enterprise structure.Create remedial and additional material requests in accordance with department processes.Forward any non-drafting queries to the relevant person or department.Develop and maintain a working knowledge of design-drafting standards and practices. Must have the ability to interpret notes, sketches, specifications, architectural blueprints into manufacturing drawings for installation purposes. Develop drawings with appropriate design criteria and DDA/ADA requirements with minimal supervision.Produce O&M manual's.Participate and submit new and improved work methods in alignment with the Suggested Method Improvement program.Follow and promote safe work practices.Report all hazards, unsafe acts and conditions immediately to your manager.Maintain good housekeeping practices and always follow health and safety protocols.Wears proper PPE as required.Complete other duties as assigned.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and independently. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education and/or experience:Relevant design-based degree preferable but not necessarily or 2-5 years industry experience within a CAD role.Basic working knowledge of Autodesk AutoCAD and/ or Inventor.Intermediate Microsoft Office skillsStrong decision-making skillsDemonstrated ability to multitask and work in a fast-paced production environment.Demonstrate a high level of attention to detail.Strong interpersonal skills and the ability to work effectively and in a team environment.Excellent organizational, time management and documentation skillsAdaptable, flexible and open to change.Must be able to identify and resolve problems using sound judgement and analytical skills.Company Benefits:33 days (25 days including 5 for Christmas shutdown, plus 8 bank holidays)Company matched pension upto 5%Company bonusDental SchemePrivate Medical InsuranceService recognition programWhy Join Bobrick/Thrislington?Youll enjoy the stability of a long-established company combined with the growth opportunities of a global leader. We offer a supportive and inclusive culture, competitive benefits, and the chance to contribute to sustainable solutions that make a difference worldwide. If youre seeking a career where you can make an impact, grow your skills and contribute to a company built on innovation, integrity, and sustainability, Bobrick/Thrislington is the place for you. Together, were shaping the future of washroom design, one project at a time.Legacy & Leadership Over 100 years as a global leader in washroom solutions.Purpose-Driven Impact Products that improve hygiene, accessibility & sustainability worldwide.Growth Opportunities Training, mentorship & career advancement.Inclusive Culture Collaborative, respectful, and diverse workplaceSustainability Commitment Supporting green building and environmental stewardship.Stability with Reach Privately held, established brand with international presence.Bobricks/Thrislingtons CultureWe view our culture as a competitive advantage and a foundation for continued success. Our positive and supportive culture encourages our people to do their best work every day. Bobrick/Koala respects work-life balance, has a strong commitment to employee development and attributes its success to five core values and their alignment with its employees, suppliers, sales representatives, distributors and other channel partners. We are dedicated to:Do the right thing: Conduct all aspects of business honestly, ethically, and responsibly.Offer the best value: Provide products and services which best meet each customer's needs.Treat everyone with dignity and respect. Embrace all backgrounds and experiences, promote equity, and be inclusive. Help each employee develop and achieve their potential.Foster a fearless and trusting culture.Continuously improve everything we do.No terminology in this advert is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we are pleased to accept applications from all sections of the community. Any qualifications listed are indicative and we confirm that we are willing to accept applications from people holding equivalent qualifications.TPBN1_UKTJ

\n \n \n \n Company Overview\n \n \n Embark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities.\n \n \n \n \n \n Reporting to the Sales Director, UK & Ireland, the Senior Account Manager, UK will be responsible for achieving sales revenue targets by developing, implementing and overseeing the execution of strategic plans with hospital targets, teaching institutions and key private groups in the assigned geography. The major responsibilities are to manage and direct the utilization of Aquablation Therapy within their installed base. This will include managing installations, training and utilization growth within their assigned region and the hiring, training, and development of Aquablation Clinical Sales Representatives and Associate level roles.\n \n \n \n \n What Your Day-To-Day Will Involve:\n \n \n • Meet or exceed quarterly sales quota for the defined area and target hospitals\n, • Work with the sales manager to develop a territory plan that outlines sales objectives tailored to the local market\n, • Manage and develop identified key opinion leaders within territory\n, • Provide quarterly updates on the territory and account performance\n, • Lead Aquablation Programme Reviews and follow Surgical Pathway for all Aquablation surgeons\n, • Lead local marketing activities and develop joint marketing plan with accounts to increase patient awareness\n, • Provide weekly/monthly forecasts for defined area\n, • Direct and support team members within the defined area to over achieve goals and quotas\n, • Support the internal development & training of associate and junior team members\n, • Effectively communicate Aquablation’s value proposition to customers\n, • Work with senior hospital staff and key surgeons in the development and execution of a plan to effectively integrate the Aquabeam system at new customer sites and ensuring ongoing commitment to the system\n, • Develop an Aquablation plan for each surgical team to support independent use of the technology\n, • Drive utilization of the Aquabeam System by collaborating with surgical teams to support usage of the technology\n, • Drive continuous expansion of the user base by working with key hospital staff and thought leaders to develop a qualified lead funnel. Regular activities consist of formal presentations, informal events, and get-togethers\n, • Effectively convert high potential leads and drive training activities\n, • Drive sales through new product introductions and solution selling\n, • Qualify, train, assess, and ultimately develop accounts to adopt the AquaBeam’s system as an integral part of their BPH practice with the goal of demonstrating high account adoption\n, • Partner with the Professional Education team to deliver outstanding clinical and training support to physicians so that physicians can quickly become clinically independent\n, • Build and maintain relationships with key customers and KOLs within region\n, • Partner closely with Sales Management and the Marketing team to identify and prioritize customers for higher-level corporate relationships\n, • Partner with the Customer Service team to meet and exceed customer expectations\n, • Ensure all required sales reporting forms are completed and submitted on time\n, • Maintain records in the PROCEPT CRM system on contacts and facilities\n, • Provide support in the resolution of product complaints and/or safety issues\n, • Proactively support organizational goals and objectives, policies and procedures, and FDA regulations including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies\n, • Maintain a professional and credible image with customers and teammates\n, • Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements\n, • Manage travel and expenses per approved budget\n, • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance\n, • Understand and adhere to the PROCEPT BioRobotics Quality & EHS policies\n \n \n \n \n \n \n QUALIFICATIONS (Education, Experience, Certifications):\n \n \n, • Bachelor’s degree from accredited reputable institution\n, • A minimum of 8 years of experience in medical sales within the Urology space or Operating Room, and 8 years of total sales experience\n, • Start-up company experience selling disruptive surgical technology\n, • Experience introducing market development programs to physician practices\n, • Strong local relationships within the healthcare community in specified geographic area\n, • Leadership skills as demonstrated through past professional performance, involvement in sports, professional clubs, or associations\n, • Ability to travel upwards to 75%\n \n \n \n \n \n \n Understanding PROCEPT's Culture\n \n \n At PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers.\n \n \n \n \n \n And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens.\n \n \n \n \n \n We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances.\n \n \n \n \n \n An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world!\n \n \n \n \n \n BENEFITS OF WORKING AT PROCEPT! \n \n \n PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more!\n \n \n \n \n \n EQUAL EMPLOYMENT OPPORTUNITY STATEMENT\n \n \n PROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization.\n \n \n \n \n \n PAY RANGE TRANSPARENCY\n \n \n Procept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above.\n \n \n \n \n \n WORK ENVIRONMENT\n \n \n We’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies.\n \n \n \n \n \n PROCEPT BioRobotics – Applicant Privacy Notice\n \n \n When you submit an application on this site, PROCEPT BioRobotics collects the personal information you provide. This may include your name, email address, phone number, résumé or CV, LinkedIn profile, and any optional demographic information you choose to share, such as gender or ethnicity. We use this information to review your application and assess your suitability for the role.\n \n \n \n \n \n To learn more about how we handle personal information, including your rights under applicable privacy regulations, please read our full Privacy Notice at: [].\n \n \n \n \n We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.\n \n \n \n

Contracts Manager – Join Our Team at FläktGroup UK 📍Solihull, Birmingham| 🏢 Office Based with Occasional Site Travel At FläktGroup, we're looking for a highly organised Contracts Manger to support the successful delivery of HVAC projects across the UK. Working alongside our Contracts Managers and wider project teams, you'll help ensure projects run smoothly by coordinating schedules, documentation, materials and communications. This is an excellent opportunity for someone looking to develop a career in project delivery within a global engineering business. Application Details 📅 Deadline: 6 July 2026 (Continuous selection—apply early!) 📍 Location: Interviews will be held via MS Teams 📧 Questions? Contact our HR Team at recruitmentUK@flaktgroup.com 🔧 What You’ll Be Doing • Support the coordination of HVAC projects from order handover through to completion., • Track project milestones and ensure key deadlines are met., • Coordinate deliveries, site attendance, materials and project documentation., • Liaise with customers, suppliers, subcontractors and internal teams to ensure information is shared effectively., • Assist with the preparation and maintenance of project records, reports and schedules., • Support the management of Health & Safety documentation, including RAMS and site paperwork., • Assist with raising purchase orders, processing invoices and project administration tasks., • Monitor project progress and escalate potential issues to Contracts Managers where required., • Help maintain excellent customer service throughout the project lifecycle., • Champion FläktGroup standards and ways of working. 🧠 What You Bring • A solid understanding of building services, • Experience in a coordination, administration, customer service or project support role., • Strong organisational skills and excellent attention to detail., • Good communication skills and confidence working with a range of stakeholders., • Ability to prioritise tasks and manage multiple activities at once., • Proficiency in Microsoft Office, particularly Excel, Outlook and Teams., • A proactive and positive approach to problem solving., • An interest in engineering or HVAC systems., • Proven experience in the production of RAMS, • A track record of managing and delivering projects from cradle to grave, • Experience in chairing and attending project meetings 🌟 Bonus Points For • A solid understanding of HVAC systems (AHUs, air conditioning, chillers and/or combustion products), • Experience working within construction, engineering, manufacturing or building services environments., • An interest in engineering or HVAC systems. What’s in It for You? FläktGroup UK is committed to supporting your growth and development. Join us and benefit 💷Competitive Salary 🌴25 Days Holiday (+ Bank Holidays & Holiday Purchase Scheme) 💰Pension Scheme 🛡️Life Assurance Scheme 🚴Cycle to Work Scheme 🏆Long Service Awards 💙Employee Assistance Programme & Mental Health Support 📚Learning & Development Opportunities 🚗 Access to a pool car About Us: For over 100 years, we have proudly developed innovative and energy efficient Indoor Air Quality solutions for commercial buildings and critical ventilation applications. Today FläktGroup is one of the global leaders with +600 MEUR in sales to more than 65 countries and headquartered in Herne, Germany. With the widest product range in the industry, our products are found everywhere from homes, offices and schools, to hospitals, data centres, subways and offshore. 🔗 Learn more at www.flaktgroup.com Equal Opportunities: We are an equal opportunities employer, recruiting individuals on their suitability for the role, qualifications and experience. We welcome applications from all communities and backgrounds. Please note we do require applicants to hold the Right to Work in the United Kingdom. A note for recruitment agencies – The HR Team are responsible for recruitment across the company, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates. Any speculative or unsolicited CVs sent to any employee of Flaktgroup will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership.

SALARY: £35,000 - £40,000 D.O.E \n HOURS: 37.5 hours per week, Monday - Friday \n LOCATION: Albert road/Avonmouth, Hybrid working \n \n Contracts & Materials Coordinator \n \n About Bristol Waste Company: \n What we do is important – we’re here to keep Bristol, and beyond, clean, and safe. \n We do this for our city’s residents, workers, visitors, and businesses. Our work helps deliver Bristol’s sustainability targets in partnership with the council. \n \n Bristol Waste’s commercial operation, where we serve businesses and organisations across the region, is also growing. \n \n Our ambition is to provide good quality, value for money services, and we continue to deliver a social value impact worth more than £30 million every year. \n We want people who share our values and want to work with us to drive our business forward. \n \n Purpose of the role: \n To assist with the delivery of the waste operations and treatment services through the management, supervision and administration of various contracts. To assist with key data management and data reporting, budget monitoring and forecasting, along with management of the weighbridge systems. \n \n Key Responsibilities: \n\n • Supporting Material Sales Manager in all aspects of material offtake contract management arranging for the safe and cost-effective transfer and treatment of wastes\n, • Assisting with contractor monitoring and management, processing of contract and other payments, recording and manipulation of data. \n, • Continuous updates and records maintained across all site weighbridges on internal system (Weightron)\n, • Assist in the management and control of the weighbridge system, including monitoring of waste flows, data interrogation and manipulation, reporting, database administration, financial reconciliation, customer and user management.\n, • Assist with key data management to include the collation and interrogation of data from internal and external sources, forecasting, data manipulation and presentation of data.\n, • Assist in the preparation and production of waste contract documents and specifications, selection of tenderers, tender invitation and evaluation.\n, • Assist in the sale and supply of materials, including market analysis and monitoring, engaging the market for prices, arranging collections, administering payments, general record keeping and administration. \n, • Assist with budget monitoring, control and forecasting.\n, • Keep abreast of waste management legislation\n, • Deputise for Materials Sales Manager as required.\n, • Regular Duty of Care visits to our material processors are completed in accordance with our BMS (Business Management System)\n\n \n Essential Requirements for the Role: \n\n • Minimum of 3 years contract management and contract administration experience\n, • A degree or equivalent experience\n, • A full UK driving license \n, • Knowledge and experience in weighbridge applications to include data base management, user access control, billing functions, reporting and analysis\n, • Experience of contract management in a waste environment\n, • Knowledge of relevant waste legislation\n, • Ability to analyse complex information and present it logically\n, • Excellent data interrogation skills\n, • Excellent and effective written and verbal communication skills\n, • Organised and self-motivated with the ability to work with minimal supervision \n, • Excellent organisational and time management skills\n, • Able to liaise and work with multi-disciplinary teams, colleagues and stakeholders\n, • Numerate, computer literate and excellent attention to detail, with practical experience of Microsoft Office products, in particular Word and Excel\n, • Able to pick up on systems management is critical in this role\n\n Full Job Description can be provided upon request. \n \n Our Benefits: \n\n • Annual leave package of 25 days plus 8 bank holidays.\n, • Employer contribution of 5% into the company pension scheme.\n, • Support for Mental Health, including a BUPA Employee Assistance Programme that provides support covering Mental Health, Financial and Family related topics. We also have Mental Health First Aiders across the business.\n, • Support for your Physical Health with our BUPA Health Cash Plan (we cover the cost of coverage for you), Cycle to Work scheme and an onsite Physiotherapist. All are free for our colleagues.\n, • Because we value our colleagues, we want to recruit more employees just like them, which is why we have our employee referral scheme. \n, • Dedicated learning and development team. We take pride in developing our colleagues and some examples of this include our In-House Driver Development Programme and internal promotions. Many of our Senior Leadership Team have developed from Operational roles, such as one of our Contract Managers who started as a Street Cleanser.\n, • Employee recognition ‘Stand Out Award’ and long service awards. To celebrate our colleagues wherever they are on their journey with us, we recognise and celebrate talent.\n, • We recognise that everyone is different and strive to create an environment that supports all colleagues through flexible working. We have introduced a hybrid working model where possible and actively encourage part-time working, job sharing and flexibility on hours. If this interests, you please do get in touch, and we can start a conversation.\n\n \n Everyone belongs: \n At Bristol Waste everyone belongs – we are proud of being a truly inclusive organisation. \n \n We give fair and equal consideration to all applications. \n \n We encourage and welcome applications from people of all ages, genders ethnicities, nationalities, disabilities, religions or beliefs and of neuro divergence. \n \n Important note on applying: \n\n • Please apply as soon as possible and before 23:59 on the closing date. Sometimes we close vacancies early if we receive a high number of quality applications.\n, • Due to the high volume of interest, we won’t be able to receive late applications and we are currently unable to respond to all who apply. \n, • If you haven’t heard from us within three weeks of the closing date, it unfortunately means you won’t be invited to interview on this occasion. \n\n \n Contact us: \n Please contact our People Services team to discuss this role, your application, or any reasonable adjustments and support in applying for this position: \n\n • recruitment@bristolwastecompany.co.uk\n, • 0117 440 6676\n\n \n Thank you for your interest in joining Bristol Waste Company. \n

\n \n National Account Manager - Midlands \n (Covering areas such as Nottingham, Leicester, Birmingham, Northampton and surrounding regions) Reports to: Head of Sales Location: Hybrid / Field-based across the Midlands \n We're looking for a motivated and experienced National Account Manager to join our high-performing sales team at Countrywide Healthcare, part of the PHS Group. This is a field-based role focused on driving new business growth while nurturing long-term relationships with key customers in the care sector. You’ll be responsible for developing a portfolio of care home groups across the South East—proactively identifying new opportunities, delivering exceptional service, and supporting clients with a consultative, solutions-led approach. Backed by a collaborative, ambitious team, and a strong brand, you’ll have the tools and autonomy to succeed. Why Join Countrywide Healthcare? \n We’re a trusted name in the care sector, with a reputation for quality, service, and innovation. As part of the PHS Group, you’ll be part of a business that values ambition, collaboration, and doing the right thing—always. This is a unique opportunity to grow your career with a company that genuinely cares about its people, its customers, and the difference we make every day. Key Responsibilities: \n \n • Identify, target, and win new customers aligned to business goals.\n, • Develop a strategic approach to opening doors and building new relationships.\n, • Manage and expand a portfolio of existing customers, ensuring engagement and satisfaction.\n, • Identify cross-selling opportunities and increase wallet share through insight-led conversations.\n, • Proactively close product/service gaps to strengthen customer partnerships.\n, • Build compelling commercial proposals and winning tender responses.\n, • Lead contract negotiations to secure profitable, long-term deals.\n, • Conduct regular account reviews to maintain client alignment and satisfaction.\n, • Act as the key point of contact for your portfolio, supported by internal teams.\n, • Ensure smooth delivery of products and services through effective coordination.\n, • Track performance and report regularly on progress against KPIs.\n, • Use Excel and CRM tools to analyse trends, identify growth levers, and improve strategy.\n, • Share competitor insights and market intelligence to help shape internal plans.\n, • Partner with marketing, customer service, and operations to deliver seamless customer experiences.\n, • Support marketing-led promotions and customer engagement campaigns.\n, • Champion initiatives that enhance client satisfaction and retention.\n \n What We’re Looking For: \n \n • Proven Sales Expertise: Strong business development skills with a track record of acquiring new customers and managing key accounts.\n, • Consultative Approach: Experience in building and maintaining long-term relationships with clients through a consultative, customer-focused sales process.\n, • Industry Experience: Background in B2B sales, preferably with consumables or multi-product distribution (experience in the healthcare or care sector is a plus).\n, • Tender Skills: Experience in constructing competitive tender responses and negotiating contract terms.\n, • Analytical Skills: Strong ability to analyse sales data (Excel) to identify opportunities for growth and provide actionable insights.\n, • Communication Skills: Excellent written and verbal communication skills, with the ability to influence and engage stakeholders at all levels.\n, • Self-Driven: Highly motivated, goal-oriented, and tenacious, with a strong desire to exceed sales targets and drive business growth.\n, • Organisation & Planning: Highly organised with excellent time management skills, able to prioritise tasks and manage workloads efficiently.\n, • Driving Licence: Full, clean driving licence (as the role involves travel within the specified region).\n \n What You’ll Receive in Return \n \n • Competitive Base Salary: £45,000 - £50,000 DOE\n, • Uncapped Commission Scheme\n, • Company Car or Car Allowance\n, • Technology Package: Phone, laptop, and home-working tech kit\n, • 25 Days Annual Leave\n, • Buy/Sell Holiday Scheme\n, • Company Pension Scheme\n, • Ongoing Training & Development\n, • PHS Perks: Access discounts at over 800 retailers\n \n At Countrywide, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. Please let us know if we need to make any reasonable adjustments for you during the recruitment process. \n \n

We are proud to be partnering with a well-established housing and support organisation operating across the West Midlands who are looking to appoint a permanent Technical & Projects Manager. This will be a full-time position based in Birmingham, with hybrid working, three days in the office and two from home. The salary is circa £57,000 per annum. The ideal candidate must have extensive experience in a project management delivery type role and ideally have management experience too. Duties will include (but are not limited to): • Conducting technical inspections, pre- and post-inspections, quality assurance checks and defect investigations across repairs, voids, refurbishment works and minor projects, • Overseeing contractor performance, workmanship, materials, compliance, health and safety requirements and value for money to ensure works meet specifications and contractual standards, • Preparing and reviewing scopes of work, specifications, schedules, technical reports, inspection records, defect logs and project documentation, • Providing technical support and advice on complex repairs, damp and mould cases, disrepair matters, insurance-related works, specialist surveys and building safety projects, • Coordinating refurbishment schemes and small works projects from inspection through to completion, liaising with residents, contractors, consultants and internal stakeholders, • Maintaining accurate records, attending site meetings and project reviews, monitoring risks and quality issues, and ensuring compliance with regulatory, contractual and organisational requirements Experience required: • Background in a property-related technical role involving inspection, quality assessment, compliance monitoring, or project oversight, • Experience assessing occupied residential accommodation and identifying maintenance, repair, or construction-related issues, • Ability to review completed works and ensure delivery aligns with agreed standards, requirements, and expected outcomes, • Experience producing technical documentation, work requirements, condition assessments, and professional recommendations, • Understanding of day-to-day property maintenance activities, turnaround works, improvement programmes, and small-scale capital projects, • Knowledge of residential building components, construction methods, asset upkeep, and common causes of property deterioration, • Experience contributing to the resolution of complex property issues, including specialist investigations and customer-focused casework, • Awareness of statutory compliance obligations, safe working practices, and risk management principles within a property setting, • Ability to build effective working relationships with service providers, customers, consultants, and multidisciplinary teams Skills, knowledge and expertise required: • Sound technical knowledge of residential buildings, maintenance requirements, property condition issues, and improvement works, • Confident in carrying out on-site assessments and constructively challenging standards, processes, or outcomes where required, • Ability to evaluate completed work against agreed requirements, quality expectations, and cost considerations, • Strong written communication skills, with experience producing clear records, assessments, recommendations, and technical documentation, • Capable of balancing multiple workstreams and deadlines within a fast-paced service environment, • Effective interpersonal skills, with the ability to engage professionally with customers, suppliers, external specialists, and internal stakeholders, • Strong analytical and decision-making abilities, with a practical approach to resolving complex issues, • Well-organised, methodical, and able to maintain a high level of accuracy in day-to-day work, • Able to work autonomously, exercising initiative while providing appropriate updates on progress, risks, and key developments Rewards and Benefits: • Generous annual leave entitlement, including public holidays, with opportunities to purchase additional leave, • Additional paid leave available to support significant life events and personal milestones, • Paid time off to celebrate your birthday, • Access to a contributory workplace pension scheme to support long-term financial wellbeing, • Support towards the cost of eye care and corrective eyewear where applicable, • Assistance with travel costs through discounted public transport schemes and related benefits, • Access to a range of retail, leisure, hospitality, and entertainment discounts, • Membership savings and exclusive offers through selected partner organisations, • Confidential wellbeing and support services available to employees and eligible family members, • Salary sacrifice and sustainable travel initiatives designed to promote healthier commuting options, • Access to discounted fitness and wellbeing programmes, • Health-related reimbursement schemes to help with the cost of everyday healthcare expenses Working hours: • 37 hours per week, • Monday – Friday, • Three days in the office, two at home Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse. Europa Worldwide Group has been featured in The Sunday Times Top Track 250 for three years. With 15 sales offices in the UK and Ireland, Europa also have offices in Europe and international sites including, Hong Kong, China, India and Dubai. Do you have experience in the Sea freight Industry? We are currently looking for an experienced Sea Freight Operator to support the team and operational requirements of the business through excellent internal relationships and attention to detail. You will be working closely with the accounts and operational colleagues to ensure that files are maintained to a high standard ensuring sell rates and costings are inputted correctly. You will be involved in the direct communication with suppliers via email and phone, along with the utilisation of Europa software. Our Ideal Person: • Previous experience in Seafreight would be highly beneficial, • Customs clearance knowledge, • Excellent communicator and dedication to excellent customer service are required, • Attention to detail with a passion for customer service is critical to this role, • Time management skills are essential as are communication (phone and writing) skills, • English and maths at GCSE level C or above are essential In this role you will: • Efficiently and accurately operate all owned Sea freight import / export files., • Be responsible for proactive communication both internally and externally, providing updates for agents, customers, Customer Service and Business Development managers through phone and email., • Respond in a timely manner to challenges or concerns from stakeholders within the required turnaround time., • Ensure problematic tasks that are held for any reason are rectified in a timely manner., • Manage and arrange customs clearance and delivery booking processes for import files., • Ensure that excellent and consistent service levels are met at all times., • Check invoicing batches to ensure files are accurately costed and invoiced., • Investigate any matters of lost or damaged cargo and liaise with the relevant internal stakeholders., • Be aware of customer credit limits on accounts in-line with company policy., • Undertake any other duties as requested by their line manager, commensurate with the role., • Ensure you comply and follow our company values, which we refer to as ‘Our Approach to Business’ What you can expect from us: • Competitive Salary up to £34k, depending on experience, • Hours: Choice of hours either 8am-4:30pm, 8:30am-5pm or 9am-5:30pm., • Hybrid Working – 3 days on site, • Generous Time Off: Benefit from 25 days of annual leave., • Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay., • Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness., • Referral Rewards: Earn up to £500 by referring a friend to join our team., • Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance., • Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations. Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner. Please note that an offer of employment is subject to the completion of a satisfactory pre-employment checks.

\n \n \n ABOUT US\n \n \n \n Since launching in 2014 with the creation of the first shelf-stable cold brew, Minor Figures has focused on creating innovative, plant-based products for a more delicious future.\n \n \n Our signature Barista Oat range can be found on the bar at over 10,000 independent coffee shops around the world, and our full line-up of products is available in thousands of stores across four continents. Minor Figures has been B Corp Certified since 2022.\n \n \n We are growing rapidly and have ambitious plans to expand our reach across grocery and wholesale, as well as independent retail channels. We are looking for curious, commercially sharp individuals who can build relationships, drive growth and help us take Minor Figures to the next level in grocery and wholesale. If you are passionate about food and drink, and ready to make an impact, we would love to hear from you.\n \n \n \n \n \n ABOUT THE ROLE\n \n \n \n As our grocery and wholesale National Account Manager, you will take ownership of our wholesale and grocery channel across the UK, managing existing relationships and unlocking new opportunities to drive growth. You will work with national and regional wholesalers, delivered wholesale groups, and buying groups to grow sales and distribution across the independent retail and foodservice landscape.\n \n \n You will work closely with our Sales, Marketing and Operations teams to build strong joint business plans, deliver account targets and activate campaigns that resonate with our customers. This is a high-impact role for someone who loves working with a wide range of partners and thrives on developing lasting relationships.\n \n \n \n \n \n WHAT YOU’LL BE RESPONSIBLE FOR\n \n \n \n Although no two days will be the same, your main responsibilities will include:\n \n \n \n • Own and manage the P&L for all wholesale & grocery accounts in the UK. \n \n • Build and manage relationships with key wholesale & grocery customers, including national and regional grocery & wholesalers, delivered wholesalers and buying groups. \n \n • Deliver distribution gains and maximise opportunities for NPD listings and core range expansion. \n \n • Develop and execute joint business plans with key grocery & wholesale partners. \n \n • Lead promotional planning and activation, including price promotions, incentives and marketing campaigns. \n \n • Track and analyse account performance, providing regular insight and recommendations to optimise results. \n \n • Identify and open new grocery & wholesale customers to expand Minor Figures’ distribution footprint. \n \n • Collaborate with internal teams on demand planning, forecasting, marketing, operations and supply chain. \n \n • Represent Minor Figures at key trade shows, events and customer meetings.\n \n \n \n \n \n \n ABOUT YOUR TEAM\n \n \n \n You will report to the Head of Grocery UK & Ireland and work alongside colleagues in Grocery, E-commerce, Operations and Marketing. You will also liaise with our International Sales team to align strategies where relevant.\n \n Our team works flexibly and remotely but stays closely connected. We are passionate about coffee, sustainability and making plant-based products that stand out in the market. You will be encouraged to take ownership of your accounts and make your mark.\n \n \n \n \n \n ABOUT YOU\n \n \n \n We are looking for a commercially minded relationship-builder with a passion for wholesale & grocery and independent retail.\n \n \n Ideally, you will have:\n \n \n • Proven experience in grocery & wholesale account management, national accounts or a similar commercial role within the food and drink sector.\n, • Strong understanding of the UK wholesale & grocery landscape, including delivered wholesale, cash & carry, and buying groups.\n, • A track record of growing distribution and delivering sales targets.\n, • Strong negotiation and relationship-building skills.\n, • Good commercial acumen with experience managing P&Ls, trade investment and pricing.\n, • Excellent organisational and project management skills.\n, • Analytical skills to interpret sales data and market trends.\n, • A proactive, self-starting attitude with a collaborative approach to teamwork.\n, • Confidence to manage multiple priorities and work independently. \n \n \n \n \n \n \n \n WHAT’S IN IT FOR YOU\n \n \n \n We know a great job is about more than salary. You will benefit from:\n \n \n \n • 25 days of annual leave plus bank holidays (with up to 5 days carryover)\n, • One additional day off to protest, volunteer or attend a demonstration\n, • Health insurance through EquipsMe\n, • Calm app membership for you and your family\n, • Enhanced parental leave policy\n, • Pension scheme (NEST)\n, • Option to invest in Minor Figures shares\n, • 30% staff discount\n, • Vegan lunch and snacks when in the office\n, • Cycle to work scheme\n \n \n \n \n \n \n YOUR COMMITMENT\n \n \n \n This is a UK-based role with flexible working. Some travel will be required for customer meetings, trade shows and team events.\n \n \n Core working hours are 9.00am to 5.30pm, with flexibility based on business needs.\n \n \n \n \n \n OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION\n \n \n \n At Minor Figures, everyone is welcome. We are committed to creating an inclusive and diverse workplace where everyone can thrive. We hire based on talent and contribution, and we celebrate individuality and difference.\n \n \n \n \n \n WHAT’S NEXT\n \n \n \n If this sounds like the role for you, send us your CV and a cover letter telling us why you are excited about working with Minor Figures and what you can bring to this role. We would love to hear your story and what makes you a great fit.\n \n \n \n \n \n FOR RECRUITMENT AGENCIES:\n \n \n \n We value the impact & work recruitment agencies have & do. We have people that have worked within & relied heavily on the support of agencies in their career. That said however, we’d really appreciate it if we didn’t receive any unsolicited or out of the blue applications.\n \n \n \n \n

\n \n At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. \n \n As a IT Field Service Engineer you will be responsible for providing comprehensive IT support to our retail stores within the Central region of the UK and Ireland. The role involves addressing day-to-day IT support needs, including managing Tills, POS systems, and payment systems, as well as supporting store refurbishments, closures, and new store openings. The engineer will also be responsible for providing training to store staff on IT systems and ensuring that all IT equipment is functioning optimally to support store operations. \n \n Key Responsibilities: \n \n IT Support for Stores: \n \n • Provide on-site and remote IT support to retail stores within the assigned geographical area.\n, • Troubleshoot and resolve issues relating to Tills, POS systems, payment systems and other store IT equipment. \n, • Conduct proactive maintenance on a scheduled basis to minimise long term issues\n, • Work with the IT Operations Manager to identify support trends and failures.\n, • Ensure minimal disruption to store operations by responding promptly to support requests and incidents.\n, • When needed, work with the IT Operations Manager to cover other regions or assist during peak periods.\n \n \n Store Projects: \n \n • Assist with IT-related aspects of store refurbishments, closures and new store openings as needed.\n, • Setup and configure replacement or new IT systems when needed\n, • Work with the wider business to decommission IT equipment during store closures.\n \n \n Collaboration and Communication: \n \n • Work closely with Store and Area Managers, and the IT Operations Manager to understand and meet the IT needs of the stores.\n, • Liaise with the wider IT team and external suppliers to resolve issues.\n \n \n Training and Guidance: \n \n • Provide training to store staff on the use of IT systems.\n, • Create and distribute user guides and best practices to ensure staff are confident using IT systems.\n \n \n Travel and Flexibility: \n \n • Travel extensively within the designated geographical area (South, Midlands, North & Ireland) to provide support.\n, • Be available for occasional after-hours support during critical store openings, refurbishments, closures or urgent issues.\n, • Ability to work from home one/two days a week depending on the needs of the stores.\n, • Travel to the head office on occasion to build relationships with the wider IT team, receive training, company events or announcements.\n \n \n General Support duties: \n \n • Monitor and update the service desk solution.\n, • Assist with wider IT support related tickets\n, • Use, amend and add to the Knowledge Base to improve wider knowledge and understanding.\n, • Attend daily standup meetings to understand business and IT support priorities.\n, • Collaborate with external support partners for escalated technical issues.\n, • Report to the IT Operations Manager, providing updates on system status and projects.\n \n \n The Candidate: \n \n \n • IT Support Experience: Proven experience in IT support, preferably in a retail environment.\n, • Technical Knowledge: Strong knowledge of Till, POS, Payment systems and related hardware/software.\n, • Efficient Troubleshooting and Problem Solving: Ability to troubleshoot and resolve technical issues efficiently and effectively.\n, • Clear Communicator and Supportive: Excellent communication skills and interpersonal skills, with the ability to train and support non-technical staff.\n, • Organised and Multitasking Ability: Strong organisational skills with the ability to manage multiple tasks and priorities.\n, • Independence & Flexibility: Willingness to travel and work independently in a field-based role.\n, • Driving & Mobility: Full UK driving license required.\n \n \n If you're a hands-on IT professional who thrives on solving problems and supporting teams, we want to hear from you. Join us and help keep our retail tech running smoothly across the UK and Ireland. \n \n \n

Operations Performance & Reporting Manager Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role This is an exciting opportunity to shape how operational performance is measured, understood and improved across our business. As Operations Performance & Reporting Manager, you'll lead a growing team responsible for transforming data into meaningful business insight. Working closely with senior stakeholders, you'll develop executive-level reporting that brings together operational performance, customer outcomes, Consumer Duty metrics and risk data, enabling informed decision-making at the highest level. Rather than simply producing reports, you'll identify trends, uncover opportunities for improvement and provide the insight that helps Operations deliver better outcomes for both our customers and the business. You'll also play a key role in developing analytical capability within your team while driving continuous improvement across reporting processes. Key Responsibilities • Lead, coach and develop a team of analysts, creating a high-performing and collaborative environment, • Design and deliver executive reporting and dashboards that provide meaningful insight into operational performance, • Bring together data from multiple sources, including operational, customer, risk and Consumer Duty metrics, to create a holistic view of business performance, • Identify trends, risks and opportunities, translating complex data into clear recommendations that influence business decisions, • Drive improvements in reporting, analytics and operational performance through effective use of data and insight, • Build strong relationships across the business, working collaboratively with stakeholders to deliver value and support strategic objectives Skills & Attributes • Experience in a reporting, performance, analytics or operational insight role within financial services or a similarly regulated environment, • Strong ability to interpret data, identify trends and communicate meaningful business insight to senior stakeholders, • Understanding of Consumer Duty and the importance of delivering good customer outcomes, • Experience leading, coaching or developing individuals or small teams, • Excellent stakeholder management skills, with the confidence to challenge constructively and influence decision-making, • A proactive, curious mindset with a passion for continuous improvement and using data to drive positive change Could this be you? Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement - if you have around 75% of the skills and the right attitude, we’d love to hear from you. What’s in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: • Competitive salary and comprehensive package, contributory pension, and health cash plan, • Opportunity to buy/sell holiday giving you even more control over your work-life balance, • Flexible benefits including private medical insurance and lifestyle discounts, • A culture that values collaboration, development, and wellbeing Apply now to join a team that makes a real impact. Learn more about careers with us: _ Your Application Journey • Call with our Talent Acquisition team, • Introductory meeting with the Hiring Manager, • Competency-based interview including a short assessment task We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. Equal Opportunities We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background. Data Privacy Notice – The Curve Group The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/

\n \n Our client, a growing independent energy consultancy, is looking for an experienced Business Development Manager to join their team. You’ll be responsible for developing and growing your own portfolio of clients, from identifying and developing opportunities, through to contract negotiation and account management. To be successful in this role, you must have proven sales experience in the energy sector ideally gained in a consultancy or supplier. If you're commercially focused, confident in winning new business, and excel at building strong client relationships – apply today!! \n \n Key responsibilities: \n \n • Manage the full sales cycle from identifying opportunities and nurturing relationships to closing contracts\n, • Play a key role in generating new business and building long-term client partnerships\n, • Proactively manage and grow your portfolio, ensuring continued value for clients\n, • Develop a deep understanding of key customer needs and requirements\n, • Support in resolving client issues promptly and effectively\n, • Oversee the smooth on-boarding process for new customers\n, • Manage tender processes across both fixed and flexible energy contracts\n \n \n Skills and experience required: \n \n • Proven B2B sales experience within the energy sector (gas/electricity) – minimum 5 years\n, • Strong understanding of the UK energy market, ideally gained in a consultancy or supplier\n, • Skilled in identifying and converting new opportunities\n, • Self-motivated with a proactive approach to business development\n, • Experienced in building and maintaining lasting client partnerships\n, • Experience managing a portfolio of accounts and providing ongoing client support\n, • Confident communicator with excellent negotiation and presentation skills\n, • Familiarity with fixed/flex energy contracts\n, • Ability to work independently and manage your own pipeline\n, • Organised, target-driven, and commercially minded\n \n \n Ref: JB-15067 \n Role: Business Development Manager \n Location: Homebased \n Salary: £ Negotiable DOE + Comms \n \n

Job Title Fleet Risk Manager Salary Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry. Location Based out of our Head Office in Tipton, with regular travel to all our depots reaching from Sheffield to Cambridge, Birmingham and Bristol. Our Company Doocey Plant Hire is a core division of the wider Doocey Group, providing high-quality plant and equipment solutions to support utility, civil engineering and infrastructure projects nationwide. With a modern, well-maintained fleet and a focus on reliability, safety and service, we play an important role in keeping projects moving efficiently across both Doocey Group operations and our external client base. As part of a family-run business with over 40 years of industry experience., we are built on strong Black Country values of integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do. Our teams operate in a fast-paced, performance-driven environment where responsiveness, compliance and operational excellence are essential. We are proud to support critical works across the utilities and civil engineering sectors, providing dependable plant hire solutions that help our clients and colleagues deliver safely and effectively. If you ae looking to join a growing organisation that values hard work, quality and ambition, you will feel right at home at Doocey plant Hire. The Role We are looking for a Fleet Driver Trainer & Coach to support the ongoing development, safety and performance of drivers across our fleet. This role will focus on improving the competency, confidence and overall driving standards of new, existing and high-risk drivers through structured coaching, practical assessments, ride-alongs, targeted training and performance monitoring. You will play an important part in reducing road traffic collisions, at-fault incidents, insurance claims, unsafe driving behaviours, vehicle damage and associated fleet costs. Responsibilities • Carry out driving assessments for new starters before they begin independent driving duties, • Conduct periodic reassessments of existing drivers to maintain and improve standards, • Deliver 1-to-1 coaching sessions for drivers identified as high-risk or underperforming, • Undertake targeted assessments following RTCs, near misses, complaints, telematics alerts or vehicle damage incidents, • Complete on-road driver evaluations, ride-alongs and practical assessments where required, • Identify unsafe behaviours, driver weaknesses and training needs, • Produce individual driver improvement plans and monitor progress against agreed actions, • Deliver refresher training, post-incident retraining, toolbox talks and targeted behavioural improvement sessions, • Provide technical coaching on hazard awareness, observation, anticipation, speed control, safe manoeuvring, reversing safely and defensive driving techniques, • Review telematics reports, dashcam footage, driver scorecards, incident records, complaints and customer feedback to identify trends and areas for improvement, • Support post-incident driver debriefs and help identify root causes of incidents, • Feed lessons learned from incidents into future coaching, training and safety communications, • Maintain accurate driver assessment, coaching and training records, • Report on driver improvement activity, progress and outcomes, • Escalate persistent non-improvement or serious driver concerns to management where appropriate, • Support a company fleet safety standard, safe systems of work and road risk reduction objectives, • Promote a positive, proactive driver safety culture across the business The Person • Credible with drivers and able to build constructive working relationships, • Calm, professional and confident when dealing with challenging conversations, • Able to challenge unsafe behaviours in a firm but supportive way, • Highly observant, with strong assessment and feedback skills, • Organised, disciplined and able to maintain accurate records, • Able to work closely with operational tams, fleet reams and management Technical Skills & Experience • Backgrounds such as ex-traffic police, DVSA or transport enforcement, commercial fleet training, military transport training or fleet road risk management would be highly relevant, • Experience in driver coaching, driver training, fleet safety, road safety, transport operations or a similar role, • Strong knowledge of safe driving techniques and driver behaviour improvement, • Experience carrying out driver assessment, coaching sessions or practical vehicle evaluations, • Experience using telematics, dashcam footage, driver scorecards or fleet management systems Qualifications & Training • Full UK driving licence is essential, preferably Cat 2, • Advanced driver qualification and/or driver assessor or driver trainer qualification is desirable, • CPC – Transport Manager accredited preferred but not essential, • FORS – Knowledge and experience preferred Additional Information Doocey Group value a diverse workforce and welcome applications form all sections of the community, regardless of any protected characteristics. Please note that we operate with a preferred supplier list and will not accept unsolicited CVs from recruitment agencies with whom we do not have an existing agreement. By submitting your application, you consent to Doocey Group retaining your CV, application details, and personal information for the purpose of considering you for current and future employment opportunities. Your information will be stored securely and will only be shared internally as necessary.

Job Summary We are seeking an experienced and motivated Customer Service Manager to lead our Internal Sales team and ensure an excellent customer experience. The successful candidate will be responsible for managing daily operations, improving customer satisfaction, developing team performance, and implementing effective sales strategies. as a manufacturer of Power Transmission products (Rubber and Pu timing belts, Sprockets, Pulleys Chain ETC) a level of engineering experience is needed within the role to support the internal sales team. Key Responsibilities • Manage and oversee the daily operations of the internal sales department, • Lead, coach, and develop internal sales staff, • Handle escalated customer complaints and resolve issues professionally, • Monitor team performance and customer satisfaction levels, • Develop and implement customer service policies and procedures, • Ensure service standards and response times are consistently achieved, • Analyse customer feedback and identify areas for improvement, • Produce reports on KPIs, customer trends, and team performance, • Collaborate with other departments to improve the customer journey, • Recruit, train, and onboard new team members, • Manage staff rotas, workloads, and performance reviews, • Maintain strong product and company knowledge across the team Skills & Experience • Proven experience in a customer service management role, • Experience of working with engineers and Purchasing departments, • Engineering background either sales or workshop biased, • Strong leadership and people management skills, • Excellent communication and interpersonal abilities, • Problem-solving and conflict resolution skills, • Ability to work under pressure and manage multiple priorities, • Good organisational and administrative skills, • Experience using CRM systems including Sales Force and Microsoft Office, • Strong understanding of customer service principles and best practices Qualifications • GCSEs or equivalent including English and Maths, • Engineering Qualifications I.e. BTEC, • A degree or professional qualification in Engineering, Management, or Customer Service is desirable but not essential Key Attributes • Professional and approachable manner, • Engineering Background either in Sales or Hands on, • Customer-focused mindset, • Positive and proactive attitude, • Strong attention to detail, • Ability to motivate and inspire a team Salary & Benefits • Competitive salary, • Company pension, • Training and development opportunities, • Employee discounts/benefits package, • Bonus scheme (if applicable) Reporting To UK Sales Manager Working Hours Full-time, Monday to Friday (additional hours may be required depending on business needs)

Job Title: Senior Support Worker Criminal Justice Job Location: Birmingham Salary: £30,000 pa (additional payments for on-call duty) Contract type: Permanent Working hours: 37 hours per week About the role We are looking for an experienced, enthusiastic and committed Senior Support Worker to manage an accommodation-based housing related support service to homeless ex-offenders. The primary purpose of the role is to reduce re-offending by delivering interventions within a residential and community-based setting. You will have supervisory/first line management responsibility for 2 staff managing and developing Support Workers and liaising closely with local statutory agencies. Your staff will deliver person centred support packages to customers supporting their resettlement into the community; leading to fulfilled lives and improved life choices; reducing re-offending to sustain safer communities. You will have housing management responsibilities to include, managing income through rents, health and safety, reviewing fire risk and maintaining accurate record keeping. Reporting to the Scheme Manager you will support the completion of quarterly returns, review performance and attend external meetings. The role includes being part of an on-call rota to respond to out of hours emergency calls. You will be required to have a driving licence and access to your own vehicle. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you With 2 years` experience of working with vulnerable customers groups with at least one of the following complex needs (offending, mental health, homeless, substance misuse) and managing support needs and risks presented. Have the ability to work effectively with a range of stakeholders including customers, staff, Boards and external partners and commissioners. Experience of budgetary management and analysing financial performance. Have excellent skills in team building, communications, management and development to achieve team member, service, customer and corporate objectives Proficient business use of Microsoft Office software, including the creation of detailed reports, spreadsheets and presentations. The ability to make a difference, deliver results. Be flexible and adaptable approach to achieving goals. Ability to build strong relationships, internally and externally and a good team player. A commitment to continuous improvement and values Health & Safety and shows commitment to ensuring safe working environments About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: • We believe our customer is everything, • We are one team, • We are supportive and caring, • We are business-minded for social purpose, • We are curious and ambitious. You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: • Trust based flexible working and supportive and friendly teams, • 25 days annual holiday entitlement, • Opportunity to buy or sell annual leave, • A defined contribution pension scheme GSA matches up to 6% contributions, • We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support., • Access to Blue Light discount card membership, • Confidential Employee Assistance Programme (EAP)., • Cycle to work Scheme, • Eligible for occupational sick pay How to apply If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. Email your Cv to _ or click apply now. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

\n \n \n \n Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe.\n \n \n \n \n \n We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. \n \n \n \n \n \n ⚙️Technology at Bloom & Wild\n \n \n Our Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable.\n \n \n \n \n \n Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together.\n \n \n \n \n \n You can read lots more about our technology stack and our culture over on our tech blog -Code Wild\n \n \n \n \n \n ⚒️ E-commerce Team at Bloom & Wild\n \n \n The E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase.\n \n \n \n \n \n Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. \n \n \n \n \n What you’ll be doing...\n \n \n • Delivering the Engineering roadmap for your squad.\n, • Driving technical strategy within the team and ensuring alignment with overall business strategy.\n, • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle.\n, • Resolving complex technical challenges and providing guidance to other team members.\n, • Mentoring and supporting the development of other engineers within the team.\n, • Leading projects and initiatives, ensuring successful delivery and execution.\n, • Fostering a culture of continuous improvement within the Engineering team.\n \n \n \n \n \n \n ✅ You’ll love this role if…\n \n \n, • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React.\n, • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar.\n, • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services.\n, • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health.\n, • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes\n, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks\n, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues.\n, • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members.\n, • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you\n \n \n \n \n It would be great if...\n \n • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup.\n, • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.\n \n \n \n \n \n \n Belonging @ Bloom & Wild\n \n \n We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. \n \n \n \n \n \n Our ways of working\n \n \n We really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager.\n \n \n \n \n \n Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day.\n \n \n \n \n \n We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day:\n \n \n \n \n \n Lead change for good: we have the guts to try new things and step up to do what matters most\n \n \n Think deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas \n \n \n Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference\n \n \n Stay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other\n \n \n \n \n \n Work that works for you\n \n \n To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include:\n \n \n \n \n \n ⏰ Flexible working & work from abroad \n \n \n 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year\n \n \n 1 Volunteering day each year\n \n \n Enhanced family leave and a workplace nursery scheme\n \n \n A flexible training framework for every stage of your career \n \n \n \n \n \n ‍ Getting hired\n \n \n We’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect:\n \n \n \n \n \n - A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals.\n \n \n - An interview with Ella, our Engineering Manager to get into more of the detail.\n \n \n - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session.\n \n \n - A Final chat with Steve, from our Martin or Steve from our leadership team.\n \n \n \n \n \n We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. \n \n \n \n \n \n -\n \n \n \n

Commercial Lead Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Contract: Full-time, Permanent About Us At BNP Paribas Personal Finance, we’re part of a global banking group with a simple mission: to provide straightforward consumer finance solutions that help customers make responsible financial decisions. We partner with leading UK retailers and brands to support their customers finance purchases responsibly. The Role This role supports the Head of Commercial to deliver the sales growth and value by ensuring product, pricing and process are aligned to the strategy. The role is responsible for senior stakeholder management within the strategic partner organisation, enabling the Head of Commercial to partner on thought-leadership activity with their Credit Director. The role will ensure that the partner governance model is delivered in a timely, rigorous and quality manner in line with contractual agreements. Ensuring issues that arise are resolved in a timely manner through collaboration with Senior management. The role will product-manage the credit solution to ensure activity plans are aligned with our partner’s, working closely with our partner representatives and other functions including marketing, risk, finance, compliance and operations to optimise the portfolio and ensure great customer outcomes. Key Responsibilities • Lead strategic commercial relationships with key partners, providing senior stakeholder management and acting as deputy to the Head of Strategic Commercial Management when required., • Drive Consumer Duty delivery, translating regulatory requirements into effective operational plans and ensuring a consistent, cross-functional approach across the business., • Oversee governance, risk, and quality assurance activities, ensuring robust controls, effective escalation management, and alignment with partner and internal strategic objectives., • Manage and optimise product portfolios, working closely with Marketing, Customer Insight, and Product teams to enhance propositions, maximise performance, and achieve commercial targets., • Support commercial growth through data-driven decision making, proposition development, and strategic planning, contributing to business cases, product enhancements, and improved profitability. Skills & Attributes • Revenue generation: Significant business acumen and experience producing sound commercial, risk managed business cases that drive revenue and demonstrable evidence of delivering commercial value from credit portfolios., • Outcome Orientated: Experience of influencing at a senior level, with negotiation and problem-solving skills to generate win-win outcomes., • Ambassador: experience of working with 3rd party organisations to specify and ensure timely delivery of requirements and maintain an effective brand reputation with the partner., • Collaborative: experience of working in a matrix approach within a large organisation with the ability to drive strategy as part of a cross functional team across the organisation., • Resilient: able to retain focus when faced with complex, ambiguous and constantly changing priorities. Could this be you? Making a positive impact is at the heart of everything we do. We’re looking for people who live by our values, who are positive, brave, and own it. Don’t let confidence hold you back. You don’t need to meet every requirement - if you have around 75% of the skills and the right attitude, we’d love to hear from you. What’s in it for you As a Top Employer UK, we offer a supportive, inclusive environment and a flexible benefits package that you can tailor to your lifestyle. Highlights include: • Competitive salary and comprehensive package, contributory pension, and health cash plan, • Opportunity to buy/sell holiday giving you even more control over your work-life balance, • Flexible benefits including private medical insurance and lifestyle discounts, • A culture that values collaboration, development, and wellbeing Apply now to join a team that makes a real impact. Learn more about careers with us: _ Your Application Journey • Call with our Talent Acquisition team, • Informal chat with the Hiring Manager, • Competency-based interview including a short presentation (90 minutes in total) We aim to complete the process within 3-4 weeks, depending on availability. If you’re not shortlisted, we’ll still let you know the outcome. Please note that this role may close early once we have enough suitable applicants, so apply soon. Equal Opportunities We’re committed to creating an inclusive workplace and ensuring equal opportunities for all, regardless of age, disability, gender, identity, race, religion, sexual orientation, or background.

We are seeking an experienced and dedicated Field Service Engineer to join our team. The Field Service Engineer will be responsible for surveying, repair, set-up, service and providing technical support in the field to Customers, Engineers and Installers for all Grant products. Having qualifications in OFTEC, F Gas, Unvented hot water and Part P would be highly advantageous. \n \n Field Support Area : Post Codes PA, FK and G (Paisley, Falkirk and Glasgow) \n \n Duties & Responsibilities: \n\n • Attend site to carry out repair work on products covered by the manufacturer’s warranty.\n, • When required carry out site survey and commissioning of Grant Engineering products.\n, • Promote Customer Satisfaction throughout the department/Company ensuring that all our customers receive a valued service.\n, • Advise customers, installers, and commissioning engineers on product installation.\n, • Dealing with Technical issues, administration and correspondence on a day-to-day basis.\n, • Assist in the management of your diary including providing up to date local / logistical information for your area.\n, • Bringing matters of disrepute to FSM.\n, • Carrying out a substantial amount of driving on a daily basis with overnight stays when required.\n, • Responsible for the correct use of tools and equipment on and off site and ensure that appropriate Health and Safety guidelines are followed.\n, • Provide on-site / In-house training / Assessments as requested by the company.\n, • Identify Technical / Service trends and report all concerns to the FSM.\n, • Identify potential sales leads (3 or more units) and pass details to relevant Area Sales Manager.\n, • Encourage In-House training programmes for suspect Engineers / Installers by referring either to training Administrator or to the relevant Area Sales Manager.\n, • Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and the Installation, Service and Commissioning of the appliances.\n, • Keep up to date with new in-house developments and attend internal training programmes as required.\n, • Ensure all Professional Qualifications are kept up to date.\n\n Our Engineers cover the following disciplines, and specific training will be provided: \n\n • Oil boilers Solar Thermal\n, • Air Source Heat Pumps Unvented cylinders\n, • Biomass Smart controls\n\n \n After successful completion of 2 – 4 months training you will work at least 20 Saturdays / annum either as overtime or in lieu of a weekday. Based on a 5-day working week.

Category Manager – European Transportation & Freight Payment ( Onsite) Location: Kitts Green Salary : £70,000 - £80,000 Contract: Permanent This role is responsible for shaping and executing the European transportation strategy while advancing transportation operations across multiple locations .The position requires an innovative, analytical, and process-driven professional who thrives in a fast-paced environment .The successful candidate will deliver creative solutions that improve transparency, optimize processes, ensure compliance, and drive cost savings while strengthening service levels for stakeholders and customers . Key Responsibiliti esStrategic Category Manageme nt• Develop and execute category and sourcing strategies aligned with business objectives and market dynamic s.• Support plant transportation teams with competitive bid processes and sourcing event s.• Manage European transportation activities across all modes including Truckload, LTL, Small Parcel, Ocean, Air, and Rail, as well as related services such as warehousing and transloadin g.• Build and maintain strong relationships with key and transactional suppliers to ensure performance, compliance, and cost efficienc y.• Lead contract negotiations to secure favourable commercial terms and mitigate operational and financial risk s.• Provide market-driven forecasts and insights to support budgeting and strategic plannin g.• Collaborate with global category managers on negotiations and sourcing initiatives involving European supplier s. Mode Optimizat ion• Partner with internal stakeholders to regularly evaluate transportation modes across lanes, sites, and customer rout es.• Identify opportunities to improve efficiency, reduce cost, and enhance service through optimized mode and equipment selecti on.• Freight Payment Leaders hip• Lead the Freight Payment Team in managing the accounts payable process for European freight operatio ns.• Oversee carrier freight invoice processing to ensure accurate and timely payment disburseme nt.• Ensure compliance with contractual agreements and proactively resolve discrepancies related to rates, surcharges, and accessorial charg es.• Analyze recurring variances, identify root causes, and implement effective corrective actio ns.• Drive continuous improvement initiatives within freight audit and payment processes to increase accuracy and strengthen internal contro ls.• Maintain proactive communication with carriers to ensure timely receipt of freight invoices and supporting documentati on.• Monitor workloads across data entry and audit teams to maintain efficient and consistent processi ng.• Develop and maintain process documentation and establish KPIs to monitor performance and improve transparen cy.Additional Responsibilit ies• Deliver procurement targets including cost savings, innovation, quality, and supplier performance improvemen ts.• Develop and implement procurement strategies to achieve best total value solutio ns.• Lead or support operational improvement initiatives such as Kaizen workshops and working capital or inventory projec ts.• Drive measurable improvements in cost savings, supplier performance, and transportation service optimizati on. Basic Qualificat ions• Bachelor’s degree in Business, Finance, Accounting, Engineering, Supply Chain, or Logist ics.• Minimum of 3 years of experience in transportation category managem ent.• Strong problem-solving skills and ability to collaborate across multiple organizational lev els.• Strong analytical, organizational, and prioritization capabilit ies.• Fluency in Engl ish.• Preferred Qualificat ions• International work experience and strong intercultural communication ski lls.• MBA or PMP certificat ion.• Experience leading initiatives within complex transportation organizati ons.• Experience working with Transportation Management Systems (T MS).• Hungarian language knowledge is considered an advant age.• Strong financial and commercial acu men.• Advanced proficiency in Microsoft Office, particularly Excel and PowerPo int.• Excellent communication, negotiation, and decision-making ski lls.• Strategic mindset with an innovative and solution-oriented appro ach.Travel Requirem ents• Approximately 25% travel, primarily within Europe, with occasional international tra vel.

Assistant Resident Services Manager We're working with a leading residential property organisation to recruit an Assistant Resident Services Manager for one of its premium Build-to-Rent developments in Birmingham. This is an opportunity to join a business that places customer experience at the centre of everything it does while offering genuine career development within a growing sector. Working closely with the Senior Resident Services Manager, you'll help deliver an exceptional resident experience, support the onsite team and ensure the day-to-day operation of the building runs smoothly. The organisation You'll be joining a well-established organisation with an excellent reputation within the Build-to-Rent sector. The business is committed to creating welcoming communities, delivering high standards of service and investing in the development of its people. It also promotes an inclusive culture where diversity, wellbeing and sustainability are valued. The role As Assistant Resident Services Manager, you'll support the operational management of a busy residential development, ensuring residents receive a positive experience from move-in through to move-out. Working hours are on a rota of either 8:00am–5:00pm or 11:00am–8:00pm, with one Saturday in every two required. Responsibilities include: • Supporting the delivery of a first-class resident experience across the development., • Managing resident enquiries and resolving escalated issues where required., • Coordinating resident move-ins and move-outs to ensure a seamless process., • Carrying out property inspections and resident visits., • Supporting the management of the onsite team rota., • Liaising with contractors and monitoring maintenance works to ensure high standards are achieved., • Assisting with void management and operational expenditure., • Supporting the delivery of resident events and community initiatives., • Producing operational reports and supporting the Senior Resident Services Manager with day-to-day site management. The skills needed To be successful as an Assistant Resident Services Manager, you'll bring: • Working knowledge of residential property management, Build-to-Rent or Purpose-Built Student Accommodation (PBSA)., • Experience delivering exceptional customer service within a residential, hospitality or service-led environment., • Experience supporting or leading a team., • Strong communication and relationship-building skills., • The ability to prioritise a varied workload and work collaboratively with colleagues., • An awareness of health and safety requirements within a residential environment., • Confidence working with contractors and external stakeholders. Qualifications in property or customer service would be advantageous but are not essential. If you're looking to develop your career within the Build-to-Rent sector and join an organisation committed to delivering an excellent resident experience, we'd love to hear from you. Apply now to be considered. Interviews are expected to take place shortly, so early applications are encouraged. Due to the volume of applications received, if you don't hear back from us, please assume your application has been unsuccessful on this occasion.