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Senior HR Business Partner A fantastic opportunity has arisen for an exceptional Senior HR Business Partner to join a leading global law firm. In this role, you’ll deliver high-level HR support and act as a trusted advisor to your designated client group. Working closely with senior leadership, you will help shape a high-performing culture, lead strategic and impactful HR initiatives, and serve as a key escalation point for complex employee relations and generalist HR matters. • Salary to £95,000, • Superb employee benefits, • Hybrid working – 3 days in the office office / 2 days remote, • Subsidised on-site restaurant and coffee bar, • Enhanced family leave, • GymFlex Senior HR Business Partner Key Responsibilities: • Build strong client relationships with key individuals in areas of responsibility, providing commercial HR advice and strategic counsel to leadership throughout the firm, including at Board level, • Lead the execution of annual people processes, including business planning, budgeting, promotions, performance reviews, and salary / bonus evaluations, • Act as escalation point for formal disciplinary, capability, or grievance procedures when required, leveraging team expertise on complex issues, • Provide impartial guidance to line managers on HR matters such as performance, absence management, and employee wellbeing, • Act as a senior member of the HR team, ensuring that best practices are shared across different areas of the team, • Play a key role in ensuring new joiners are well-integrated into the firm throughout their probation period Senior HR Business Partner Skills & Requirements: • Proven experience operating at a commercial and strategic HR level within a law firm, • Strong communicator, able to engage effectively with stakeholders at all levels, both verbally and in writing, • Extensive experience managing employee relations cases, including performance and salary review processes, • Willingness to travel occasionally to a UK-based office as required

Document Production Manager (Remote) Leading global law firm is seeking a skilled Document Production Manager to lead and develop its team in London – you’ll oversee the creation and management of legal documents, support fee earners and business services, and ensure the highest standard of client-focused service, leveraging your expertise in IT applications and law firm processes. \n • Competitive salary, • Fully remote working, • Generous employee health, wellness & lifestyle benefits, • Applicants must be based in the UK (must be comfortable travelling to London if required), • Directly manage the Document Specialist team, ensuring tasks are allocated effectively and workload is balanced, • Monitor resource levels, utilisation, and unplanned absences; conduct return-to-work interviews as needed, • Lead the annual performance review process and handle employee relations issues in collaboration with HR, • Maintain daily visibility and accountability for delivering consistent, high-quality, client-focused support, • Collaborate with fee earners to anticipate deadlines, projects, and key timescales, planning resources accordingly, • Build strong relationships with Managers, Talent, Partners, and other key stakeholders, • Experienced Document Production Specialist within a law firm environment is essential, • Applicants must have workflow allocation or team lead / supervisor experience, • Self-motivated, disciplined, and solutions-oriented, • Comfortable multitasking in a fast-paced environment, • Strong IT skills across Microsoft Word, Outlook, PowerPoint, Excel, Digital Dictation, DocXtools, Visio, VNC, and Adobe Acrobat Professional

Centuro Global simplifies business travel and immigration with expert legal support and award-winning technology. Leading companies in over 170 countries choose us over legacy providers for our speed, transparency, and ability to handle complex requirements. 🌍✈️ About the role: We are looking for someone who can build the people infrastructure of a high-performance company. At Centuro Global, we are scaling quickly across markets, clients, and services. With that comes complexity and the need for: 🏆 Clear standards 💬 Strong culture 🎯 High accountability 📊 Structured performance This role is about creating that foundation to help us define how we hire, develop, manage, retain and elevate talent. What you will do: 1. Performance Management & Accountability 📈 • Design and implement a clear performance framework across the business, • Strengthen KPIs across teams (client services, sales, operations), • Build systems to track performance (response times, output, revenue contribution, etc.), • Identify underperformance early and implement structured improvement plans (PIPs), • Work with leadership to drive a culture of ownership and accountability 2. Culture Building (High performance, not just engagement) 💬 • Define and embed a high-performance culture (speed, ownership, commercial thinking), • Ensure culture is reflected in behaviour, not just messaging, • Drive alignment across teams on expectations and standards, • Balance performance + support (challenge and development) 3. Organisational Structure & Role Clarity 🧩 • Define clear roles, responsibilities, and reporting lines, • Eliminate inefficiencies, overlaps, and confusion, • Ensure every role has clear outputs, defined success metrics, • Support leadership in scaling teams effectively 4. Training & Development 📚 • Build structured onboarding programmes (so new hires ramp quickly), • Identify skill gaps across teams (communication, commercial thinking, client handling), • Implement targeted training (including use of AI and tools), • Create continuous development frameworks 5. Hiring & Talent Strategy 🎯 • Redefine hiring standards to attract future-fit, high-performance talent, • Improve interview processes to assess thinking, commercial awareness and ownership mindset, • Ensure we hire for capability, not just experience 6. Systems, Tools & People Operations ⚙️ • Implement and optimise HR systems (HRIS, performance tracking tools, etc.), • Introduce structure to workflows, feedback loops, and reporting, • Use technology and AI to improve efficiency, reduce manual work, enhance decision-making, • Document and embed core people policies to ensure clarity, compliance, and consistent application across teams. 7. Employee Experience (With accountability) 🤝 • Build an environment where high performers thrive and underperformance is addressed, • Manage employee relations, feedback, and engagement, • Ensure fairness, clarity, and consistency across the organisation This is a builder role and one where you are required to bring energy and performance and not just people support. You will be expected to challenge existing behaviours and introduce new structures where there is ambiguity and drive change quickly and effectively What we’re looking for: • Experience in HR / People roles within high-growth or fast-paced environments, • Proven track record of implementing performance frameworks and systems, • Experience working with leadership teams to drive change, • Someone who holds high standards and is comfortable enforcing them, • Understands how to balance people + performance, • Is highly organised and structured in your approach, • Thinks commercially, not just operationally, • Is proactive and solutions-focused, • Communicates clearly and confidently What will make you stand out: • You’ve built or transformed people functions in a scaling business, • You’ve implemented systems that improved performance and efficiency, • You are comfortable using modern tools and AI in people operations, • You can influence leadership and drive alignment, • You move fast and create momentum You’ll get: • The opportunity to shape the people function from the ground up, • Direct impact on company performance and growth, • A fast-moving, ambitious environment, • High ownership and visibility We are building a high-performance, client-first business. We are looking for someone who can raise the bar and build capability to drive results. In return we offer a competitive salary and benefits. If you are interested in this opportunity please send your CV and a one page document explaining what is the first system or structure you would implement to improve performance and accountability in a growing company and why. ✉️

Are you a talented Head of People looking for a new opportunity working for an organisation with a great cause? I am working with a well-known medical membership organisation who are looking to recruit a Head of People on a 9-month FTC who can act both strategically and operationally. The role is paying up to £65,000 per annum and their offices are located in central London. This is a hybrid role, where the post holder will need to attend the office up to 2-days per week. The organisation plays a leading role in setting standards for clinical practice, supporting lifelong learning for doctors, and advocating better health globally. As a membership body with over 15,000 members, it brings together expertise and influence to drive meaningful change across the profession. This is a strategic and operational leadership role, reporting to the Director of People. You will lead the people partnering function, managing a small team and act as a trusted adviser to senior leaders across the organisation. You’ll play a key role in helping to deliver the people strategy, championing Equality, Diversity & Inclusion (EDI), and shaping a high-performing, inclusive culture. Some of the key responsibilities of this Head of People role include: • Leading and developing the People Partnering model, building strong, strategic relationships across directorates., • Acting as a trusted adviser to senior leaders on complex employee relations matters., • Overseeing organisational design, workforce planning and succession planning to support delivery of the organisations strategy., • Championing the delivery of the EDI strategy and embedding inclusive practices., • Driving learning and development initiatives, particularly around management capability and performance., • Using people data, insights and external benchmarking to inform decision-making and continuous improvement., • Ensuring people policies, processes and systems are compliant, effective and aligned with best practice., • Acting as a deputy to the Director of People and Organisational Development when required. The ideal candidate will be CIPD Level 5 qualified with significant experience operating at a senior HR level. You will bring strong knowledge of UK employment law, proven experience managing complex employee relations cases, and a track record of supporting organisational development and change. Having experience of working in the not-for-profit sector would be very advantageous. You will be a confident and credible communicator, able to influence and build relationships at all levels. With a proactive, hands-on approach, you will be comfortable working in a business partnering model. A passion for EDI and creating inclusive, high-performing cultures is essential. This is a fantastic opportunity to join an organisation where you can make a meaningful over the next 9-months, If you are a senior HR professional looking for a role where you can lead, influence and drive change, please get in touch.

Employee Relation Advisor MULTI-BRAND. FAST-GROWING. PEOPLE-FIRST. IMMERSIVE EXPERIENCES. REMOTE. What’s in it for you? • Salary up to £40k depending on experience, • Remote working, • Opportunity to strengthen a growing HR function, • Ongoing training and development opportunities, • Access to a wellness and benefits platform, • A genuine opportunity to influence people capability across an expanding group, • Working alongside passionate teams in a fast-paced, high-energy environment Who are they? Two of the UK’s most exciting experiential entertainment brands, operating across multiple locations with international expansion underway. From immersive escape rooms to competitive social gaming experiences, they create environments built around energy, connection, and unforgettable moments. What will you be doing? Reporting into Group HR Manager, you’ll act as a trusted ER partner to managers across venues and head office, rolling up your sleeves, solving problems, and building stronger people capability across the group. • Leading Employee Relations cases with confidence and sound judgement, • Acting as a trusted advisor to managers across venues and head office, • Strengthening HR processes, policies, and operational consistency, • Maintaining strong compliance across contracts, policies, and employment practices We’re looking for someone who: • Has strong generalist HR experience within hospitality and leisure, • Confident managing ER within fast-paced, people-heavy businesses, • Holds CIPD Level 5 (or has equivalent practical experience), • Enjoys being operational and close to the business, • Balances empathy with commercial pragmatism, • Thrives in energetic, evolving environments Sound great? Apply below. Not for you, but still looking for your dream role? Drop us a message or check out our latest opportunities. Know someone great? Refer a friend via if we place them, you’ll receive up to £250 in High Street vouchers. Boom. We are Sixty Eight People. Through people, we will revolutionise our industry.

We are looking for a highly organised and commercially minded Wedding & Events Planner to join our team at Peligoni. This is a dynamic, guest-facing role working closely with the Senior Events Manager, combining sales, planning, and on-the-ground delivery. You will be responsible for managing weddings and private events from initial enquiry through to execution, with a strong focus on converting enquiries into bookings and driving event revenue. Based in London, you will play a key role in managing client relationships and delivering exceptional experiences. During the summer season, you will spend extended periods (up to 12 weeks) in Zakynthos supporting and leading the execution of weddings and private events on-site. Key Responsibilities Weddings & Private Events • Proactively handle wedding & private events enquiries & calls with confidence and energy, taking a driven, results-focused approach to convert enquiries into bookings, • Take ownership of event documentation, including look & feel presentations, timelines, and function sheets, • Coordinate all guest logistics, including RSVPs, travel, accommodation, and schedules, • Manage supplier coordination, communication, and logistics, • Oversee budgets, invoices, and payment tracking, ensuring accuracy and timely processing, • Support and contribute to the successful on-site delivery of events, including setup and de-rig Special Events • Support budget tracking and post-event reconciliation, • Assist with marketing coordination, including guest communications and event materials, • Support contributor sourcing, onboarding, and ongoing logistics, • Coordinate contributor travel, accommodation, and scheduling, • Assist with event planning and on-the-ground delivery General • Maintain accurate and up-to-date records across all events, • Act as a key point of coordination between internal teams (Sales, Guest Relations, F&B, Operations), • Ensure smooth execution and consistently high standards across all events, • Work closely with the Senior Events Manager to support both sales performance and delivery standards Essential Requirements & Personal Attributes • Minimum 2 years’ experience in luxury weddings and events, • A self-starter who thrives when given ownership and responsibility, • Proven experience handling enquiries and converting them into bookings, • Strong commercial awareness, with experience managing budgets and/or revenue targets, • Confident working directly with clients in a premium environment, • Highly organised with exceptional attention to detail, • Excellent time management skills, with the ability to manage multiple projects and deadlines simultaneously, • Confident communicator with strong interpersonal skills, • A full driving license Salary & Benefits • Starting from £35,000 per annum, plus 10% bonus opportunity, • 33 days holiday including bank holidays, • Discounts across the Peligoni portfolio, • Annual Sand & Stone stay, • Employee Assistance Programme To Apply Please send your CV and covering letter to

Your role at Clorox: The Director of HR will lead the strategic people agenda across the AMEA region (Africa, Middle East, Europe, Australia/New Zealand, Greater China, Korea, and South East Asia), a diverse and dynamic geography that includes multiple joint venture partnerships in Saudi Arabia, Egypt, Korea, and Kenya. Reporting directly to the VP & General Manager, AMEA, and partnering closely with the Senior HR Director, H&H Group, this role serves as the senior HR leader for the region and a key member of the AMEA Leadership Team. In this highly visible position, the Director of HR will act as a trusted advisor to the VP GM and regional leaders, bringing strong business acumen, credibility, and perspective to help shape decisions that impact both people and performance. The role has end‑to‑end accountability for the people agenda across commercial and manufacturing operations, including direct leadership of the HR agenda for the Saudi Arabia joint venture and strategic guidance to JV partners across the region. This leader will ensure that current and future talent, capability, and organizational needs are met by effectively embedding Clorox talent programs, rewards, and people processes where available, and thoughtfully designing local solutions where they are not—always aligned to the ethos and spirit of Clorox while meeting regional requirements. The scope includes full responsibility for core HR programs such as talent acquisition, learning and development, performance management, organizational design, rewards and benefits, employee relations, compliance, health and wellness, payroll, and employee communications. Working closely with AMEA leaders and International HR counterparts, the Director of HR will design and execute a people strategy that enables the AMEA business strategy, supports joint venture success, and delivers sustainable results in a complex, multicultural, and fast‑moving environment. In this role, you will: Strategy Development and Execution • Member of the HRBP community of practice, developing and executing against the enterprise people strategy., • Member of AMEA Leadership Team, developing and executing the AMEA SBU strategy., • Take primary ownership for the development and roll out of AMEA’s and Joint Venture’s People Strategy across a large geographical remit, including down to country and site level., • Lead strategic people initiatives in support of broader AMEA business strategy., • Lead the workforce planning process within the region. Lead integration of Clorox people strategies and implement within the region where applicable and adds value. Where Clorox strategies are not available, personally lead the identification and delivery in line with business needs (especially within the JV businesses)., • Identify, agree, define and implement culture and engagement programs at regional level, • Maintain communications and linkage to Clorox HR, • Act as lead in People agenda for M&A related activities, including identification, due diligence and post M&A integration. Operations, Efficiency and Compliance • Ensure HR processes are competitive programs and structures are in place and integrated across business., • Ensure controls and standards are in place for all people related aspects of our business, including compliance payroll, employment standards, local regulations., • Escalation point for employment matters, which are all non-routine/complex given the nature of the AMEA business, • Influence, prepare and deliver the HR budget across for AMEA SBU HR consultant • HR leader for AMEA leadership team, providing HR perspective on business discussions., • Go beyond ‘meeting service requests but act as a catalyst for change, and coach LT members using broad business experience., • Understand business challenges/opportunities (both internally and externally) and support AMEA leaders in driving culture, as well as acting as an equal face of the the business leadership to local teams (beyond HR)., • Provide guidance, coaching, and thought leadership to AMEA leaders and managers, • Provide Clorox HR expertise and guidance on JV projects and ensure projects/priorities are coordinated and aligned to the broader strategy. Where Management Control sits with Clorox, personally direct the delivery of work, and be wholly accountable for it, when it comes to HR., • Provide feedback, and actively engage stakeholders within Clorox HR, to ensure the uniqueness, is considered and incorporated in relevant Clorox/JV HR initiatives. People Development Lead, manage, and develop HR staff in the region. What we look for: • 10+ years of progressive HR management experience, including at least 5 years in senior HR leadership roles within complex, multi‑national organizations; FMCG experience strongly preferred., • Proven senior HR generalist with end‑to‑end experience across the full HR lifecycle, from payroll and employee relations through strategy, organizational design, and transformation., • Demonstrated success acting as a trusted advisor and strategic partner to executive and senior leadership, influencing decisions beyond the HR function., • Strong hands‑on expertise across all core HR disciplines, including Compensation & Benefits, Talent Acquisition, Learning & Development, Communications, Employee Relations, and Workforce Planning., • Deep working knowledge of international labor laws, employment practices, and local ordinances across multiple jurisdictions (e.g., Middle East, Saudi Arabia, Asia), including experience managing unionized workforces., • Extensive experience within Joint Venture and complex corporate entity structures, including board governance, statutory duties, and compliance obligations. (HIGHLY PREFERRED), • Experience supporting high‑growth, scale‑up environments, including entering new markets and building HR operating models in emerging or evolving markets., • Background supporting manufacturing businesses and frontline/manufacturing workforces; working knowledge or qualification in Health & Safety Management is highly preferred., • Demonstrated expertise in managing local litigation and employee relations matters in close partnership with Legal., • Ability to operate independently and “self‑serve” in environments with limited corporate infrastructure or centralized support., • Strong business, commercial, and strategic acumen, with the ability to translate business strategy into executable people initiatives., • Comfortable navigating ambiguity, competing priorities, and ad‑hoc demands while consistently driving results and process improvement., • Highly effective communicator and influencer with strong consultation, critical thinking, and stakeholder management skills; able to adapt approach to diverse cultural contexts., • Proven people leader with strong coaching, development, and team management capabilities., • University degree required; advanced degree in Human Resources, Business, or Behavioral Sciences preferred. Fluency in English (written and verbal) required; Arabic is a plus but not required. #LI-HYBRID Workplace type: 3 days in office, 2 days work from home office Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more. Benefits we offer to help you be well and thrive: • Competitive compensation, • Generous 401(k) program in the US and similar programs in international, • Health benefits and programs that support both your physical and mental well-being, • Flexible work environment, depending on your role, • Meaningful opportunities to keep learning and growing, • Half-day Fridays, depending on your location Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.

Mode Search are partnering with a globally recognised luxury retail house in their search for a HR Business Partner to join their UK team. This is a key appointment supporting both Head Office functions and retail locations across London. The role sits within a well-established HR structure and will play a critical part in delivering people strategy, leading on complex Employee Relations, and supporting business performance across multiple areas. The successful candidate will be highly autonomous, organised, and confident operating in a fast-paced, high-touch environment, with the ability to partner senior stakeholders while also supporting and guiding more junior HR team members. Please note: this role is fully office-based (5 days per week). Flexible working is limited to approximately 10 days every 6 months, so candidates must be comfortable with this structure. The Role: • Act as a trusted HR Business Partner to Head Office and retail leadership teams across multiple locations, • Lead on complex Employee Relations cases, providing expert guidance on conduct, performance, and organisational matters, • Support and mentor junior HR team members, ensuring consistency and quality across HR delivery, • Partner with senior stakeholders to align people strategy with business objectives, • Drive performance management, organisational effectiveness, and employee engagement initiatives, • Ensure all HR practices are compliant with UK employment legislation and internal policies, • Work collaboratively with the wider HR team including Talent, Advisors, and Coordinators, • Contribute to ongoing HR projects and initiatives across the UK business Requirements: • Proven experience as a HRBP within a complex organisation, • Strong Employee Relations expertise, with confidence managing high-risk and sensitive cases independently, • Experience supporting both corporate (Head Office) and retail environments advantageous, • Ability to influence and build relationships with senior stakeholders, • Highly organised, proactive, and able to operate autonomously, • Experience mentoring or supporting more junior HR team members, • Strong understanding of UK employment law and HR best practice, • Luxury or premium sector experience preferred

We are looking for an HR Business Partner who combines commercial thinking with practical delivery. This role sits within our HR Business Partnering team and works closely with senior leaders to enable performance, strengthen capability, and enhance the employee experience. While you will contribute to workforce planning and broader people strategy, this is very much a hands-on role. You will own work end-to-end, managing cases, drafting documentation, coaching managers, analysing data, and ensuring decisions are implemented effectively. This is an ideal opportunity for an experienced HR generalist who wants real breadth, meaningful exposure to leaders, and the chance to build strong business partnering capability through doing, not delegating. What You’ll Be Responsible For: Partnering the Business • Build trusted relationships with Heads of Business Groups and senior managers in the UK with responsibility for other European locations as required, • Provide commercially grounded, pragmatic HR advice, • Contribute to workforce planning and succession discussions, • Ensure people plans align with business priorities Employee Relations & Risk Management • Lead and manage the full spectrum of Employee Relations (ER) cases — simple through to complex — overseeing matters end-to-end, including absence, performance, conduct and grievances., • Lead investigations and hearings where required, • Draft clear, defensible documentation and correspondence, • Balance employment law risk with practical business outcomes, • Ensure cases are resolved in a timely and fair manner Performance & Capability • Equip and coach managers to address performance issues early, • Support and document performance improvement processes, • Encourage a culture of accountability and high standards Change & Organisational Support • Support consultation and change processes, • Draft documentation and ensure legal and procedural compliance, • Help leaders communicate change clearly and responsibly Data & Insight • Maintain accurate people data, • Produce and interpret people metrics, • Use evidence to influence decisions and track impact What We’re Looking For • Strong generalist HR experience, ideally with exposure to business partnering, • Confidence managing ER cases independently, • Solid understanding of UK employment law and risk, exposure to other European locations desirable, • A pragmatic, commercially aware approach, • Comfort working directly with senior stakeholders, • High attention to detail and follow-through, • Ability to balance empathy with professional courage, • CIPD Level 5 (or working towards) desirable Why Join Us? Our HR team is a strategic enabler of growth and performance. We anticipate change, support leaders with confidence, and continuously raise the bar for people practices. This role offers real scope, meaningful responsibility, and the opportunity to build depth as an HR professional. You will be trusted to own your area supported by the wider HR team and given the autonomy to make an impact.

HR Business Partner (FTC) Salary: £50,000 Hybrid - 2 Days A Week In Office + Benefits FTC initially to Perm We’re looking for an experienced HR Business Partner to join a North London Local Authority on a full-time fixed-term contract and play a key role in delivering a proactive, high-quality People & Culture service across the business. This is an exciting opportunity for a confident HR professional who thrives on building strong stakeholder relationships, managing complex employee relations casework, and helping leaders create a fair, high-performing and people-centred culture. What you’ll be doing: • Partnering with managers to provide expert advice on complex HR and employee relations matters, including performance, conduct, grievance, attendance, wellbeing and organisational change, • Supporting business leaders to implement practical, legally compliant people solutions aligned to operational priorities, • Managing a varied and high-volume casework load with a strong focus on timely resolution, consistency and risk management, • Building effective relationships with managers, trade unions and external partners to maintain positive employee relations, • Supporting change programmes including restructures, redundancy, TUPE and service redesign, • Using HR data, reporting and workforce insights to identify trends, reduce risk and inform decision-making, • Acting as a CIPHR champion to ensure accurate data, compliant record keeping and improved reporting, • Contributing to policy development, process improvement and manager capability through guidance and training What we’re looking for: • CIPD Level 5 qualified (or equivalent experience), with CIPD membership, • Degree level education or equivalent experience, • Strong HRBP-level experience in a fast-paced, unionised environment, • Proven expertise in employee relations and employment law across the full employee lifecycle, • Experience managing complex casework and supporting organisational change, including TUPE and restructures, • Confidence using HR systems and people data to produce meaningful insights and reports, • A credible, resilient and solutions-focused approach, with excellent communication, coaching and influencing skills

Meraki Talent is working with a growing Insurance organisation looking to recruit a Senior HR Business Partner. This is an exciting role, new to the business and pivotal, delivering both hands-on HR support and strategic HR leadership across our UK, US, and European offices. You will partner closely with senior leaders to support the full employee lifecycle, manage complex employee relations matters, and drive the development and continuous improvement of HR processes, policies, and best practices. This role is ideal for someone who thrives in a fast-paced, highly regulated environment and enjoys balancing operational HR delivery with strategic initiatives. HR Manager duties: • Provide end-to-end HR support across the full employee lifecycle including recruitment, onboarding, development, performance management, and offboarding, • Act as a trusted advisor to senior leaders and managers across the UK, USA, and Europe, • Lead and manage complex employee relations cases, ensuring fair, consistent, and legally compliant outcomes, • Develop, review, and continuously improve HR processes, policies, and procedures, • Lead and support organisational change initiatives, including scaling efforts, framework changes, • Ensure HR practices remain compliant with UK employment law and align with global regulatory requirements, • Support organisational change, workforce planning, and HR strategy initiatives, • Deliver hands-on HR operational support while also contributing to strategic HR planning, • Oversee and standardise HR processes across multiple jurisdictions, • Use HR data and insights to inform decision-making and continuous improvement, • Line management of self sufficient HR Manager Person Specification • CIPD Level 5 qualified as a minimum (Level 7 strongly preferred), • Experience supporting multi-country HR operations (UK, US, Europe) is essential, • Working with FCA regulated organisations, • Recent experience working in Insurance, or start up organisations related to Financial Services/Payments/Fintech, • Strong and demonstrable knowledge of UK employment law, • Significant experience managing complex employee relations issues, • Proven experience delivering both operational and strategic HR support, • Experience working in the insurance sector is highly desirable; candidates from financial services or other highly regulated corporate environments will also be considered, • Strong stakeholder management and influencing skills at senior leadership level, • You must able to travel to the EU offices when required., • Additional language would be advantageous

People Manager - Global Design Practice | London I’m currently working with a large, globally recognised design studio to appoint a People Manager for their London office. This is a key hire for the business, someone who can operate as a true partner to leadership while owning and delivering impactful People initiatives across the full employee lifecycle. Based in a vibrant London studio of 140+ staff, you’ll work closely with international teams across Copenhagen, Barcelona, and New York, while also supporting smaller offices in Riyadh and the UAE. The role: You’ll report directly to the Managing Director, line manage a People Assistant, and act as a trusted advisor to senior leadership balancing both strategic input and hands-on delivery. Key focus areas include: • Leading People strategy aligned to business goals, • Managing the full employee lifecycle, • Handling employee relations in line with best practice and ACAS guidelines, • Overseeing compliance across UK employment & immigration law, • Driving L&D initiatives and employee engagement, • Managing People data, metrics, and budgets, • Supporting global People initiatives across multiple regions About you: • Proven experience in a People/HR generalist role (ideally in a creative environment), • CIPD Level 5 qualified (Level 7 preferred), • Strong knowledge of UK employment law (UAE/KSA exposure a bonus), • Data driven with the ability to influence stakeholders, • Highly organised, approachable, and confident communicator This is a fantastic opportunity to join a design-led, collaborative, and internationally connected practice, where you’ll play a central role in shaping culture and performance. Interested in hearing more? Get in touch for a confidential conversation.

Location: Chiswick, West London Company: SilverDoor SilverDoor is seeking an experienced In-House Legal Counsel to join our growing team and take ownership of all legal matters across the business. This is a comprehensive legal role that will serve as the primary point of contact for legal requirements spanning Commercial, HR, and Facilities functions. The successful candidate will manage legal affairs internally while strategically engaging external counsel when necessary. Commercial Law • Draft, review, and negotiate client contracts and commercial agreements, • Handle urgent client and employee contract requirements, • Manage vendor agreements and supplier contracts, • Advise on business transactions and commercial risk management, • Ensure compliance with commercial regulations and industry standards Employment & HR Law • Draft and review employment contracts and policies, • Advise on HR matters including disciplinary procedures, redundancies, and employment disputes, • Ensure compliance with UK employment law and regulations, • Support international employment matters across our global operations, • Manage employee relations legal issues Facilities & Operations • Handle property and facilities-related legal matters, • Review lease agreements and property contracts, • Manage regulatory compliance for business operation, • Advise on health and safety legal requirements Legal Operations Management • Serve as primary legal resource across all business functions, • Maintain and update legal documentation and processes, • Manage relationships with external legal counsel (including Cripps and other firms), • Implement cost-effective legal solutions to reduce external counsel dependency, • Conduct legal risk assessments and provide strategic advice to leadership Experience • UK qualified solicitor with current practicing certificate, • Minimum 5-7 years post-qualification experience, • Strong commercial law background with in-house experience preferred, • Experience in employment law and HR legal matters, • US law experience, • Singaporean and Spanish legal knowledge would be an additional bonus, • Experience working with international business structures, • Understanding of cross-border legal requirements What we offer: Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues, In addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with events, parties and activities held year round for everyone to enjoy.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Guest Relations Coordinator to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Manage pre-arrival guest communication to identify preferences, special requests, and special occasions., • Conduct VIP arrival screening and ensure accurate profiling in the system., • Coordinate and place orders for flowers, amenities, and personalized in-room setups., • Address guest inquiries and provide the latest information on the Hotel’s outlets, amenities, services and facilities whilst actively upselling and making reservations as necessary., • Respond to any guest requests for particular services (e.g., directions, transportation, reservations, dry cleaning, celebrations, other) by making arrangements with the relevant departments and following up to ensure satisfaction., • Resolve minor guest complaints and issues effectively, escalating more complex concerns to higher-level staff when necessary. About you: The ideal candidate for this position will have the following experience and qualifications: • Proactive, • Problem solving, • Organized, • Creative, • Detail orientated About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development Benefits include - • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

Our client, an international law firm with over 200 partners, is seeking an experienced HR Business Partner to join a professional services organisation on a six‑month fixed‑term contract. Partnering closely with senior stakeholders across Business Services, this role will deliver commercially focused HR advice across the full people lifecycle, including employee relations, leadership coaching, and organisational change within a regulated environment. The ideal candidate will have: • Strong HR Business Partnering experience within a law firm, or other professional services, • Excellent knowledge of UK employment law and ER matters, • A pragmatic, commercial approach and strong stakeholder credibility, • CIPD qualification (or equivalent experience) This is a high‑impact, hybrid role offering meaningful exposure and the opportunity to contribute quickly.

Role: People Business Partner Location: London (Hybrid – 1–2 days onsite, more initially) Contract: 3 months (approx.) IR35: Inside IR35 Overview We are seeking an experienced People Business Partner to join a high-pressure, fast-paced environment, providing short-term cover within a dynamic People & Culture team. This is a hands-on role requiring immediate impact, strong stakeholder engagement, and extensive Employee Relations expertise. Key Responsibilities • Manage a high-volume ER caseload (~25 cases) including misconduct, grievances, and complex workplace issues, • Support and coach managers through formal HR processes, • Contribute to Employment Tribunal (ET) cases, • Partner with senior stakeholders, providing strategic and operational HR support, • Lead regular stakeholder meetings, delivering insights and case updates, • Ensure continuity of HR services and support ongoing culture initiatives Key Requirements • Proven experience as an HR/People Business Partner, • Strong hands-on Employee Relations experience in complex environments, • Experience supporting Employment Tribunal processes, • Ability to manage sensitive and high-risk cases confidently, • CIPD Level 7 (or equivalent experience) Desirable • Background in legal, law enforcement, or public sector environments, • Experience in smaller organisations, • Familiarity with Oracle HR systems Additional Information • Candidates must be able to start within 3 weeks, • This role offers the opportunity to work in a highly impactful and challenging environment. Apply now!

About Us Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen, China, our two guiding principles are to use technology for good and to provide value to our users. Our growth strategy is built upon attracting the best people and creating an amazing work atmosphere that balances the energy of a start-up with the resources of a global innovation leader. Job Overview We are seeking an experienced HR Business Partner to join our global gaming organization. This role will serve as a strategic partner to our international game business, providing comprehensive HR support and driving people initiatives across multiple regions. Key Responsibilities 1）Strategic HR Partnership • Serve as the primary HR contact for game development teams and studio leadership., • Partner with business leaders to develop and implement HR strategies that support global expansion and business growth., • Provide expert guidance on organizational design, talent management, and workforce planning for international operations. 2. Talent Development • Develop and implement onboarding programs tailored to international hires and cross-cultural integration, • Drive talent management processes for global teams. 3. Employee Relations & Engagement • Manage complex employee relations matters across different cultural and legal environments., • Foster an inclusive and engaging work environment that supports diverse international teams., • Implement employee engagement initiatives that resonate across global teams. 4. Compensation & Benefits • Oversee compensation adjustment based on the company C&B policy., • Ensure compliance with employment laws and regulations across multiple jurisdictions., • Manage global mobility and expatriate programs for international assignments. Required Qualifications • 5+ years of progressive HRBP experience with significant international exposure., • Proven track record in the gaming industry, preferably with experience supporting game development studios., • Demonstrated success in supporting distributed/remote international teams., • Deep understanding of international employment laws and compliance requirements., • Proficiency with HRIS systems and HR analytics for international operations., • Demonstrated cultural sensitivity and experience working with diverse international teams Preferred Qualifications • Experience with game development lifecycle and understanding of studio operations., • Background in supporting creative/technical teams in fast-paced gaming environments., • Knowledge of gaming industry trends and talent market dynamics.

HR Business Partner | City of London | £70,000 to £75,000 + bonus + benefits We are partnering with a global financial services organisation to appoint an experienced HR Business Partner into their London team. This is a high-impact role within a well-established but evolving HR function, supporting both UK and international populations in a regulated environment. This is a true generalist HR Business Partner position, offering breadth across the full employee lifecycle while working closely with senior stakeholders. You will play a key role in delivering both operational excellence and commercially focused HR support, ensuring the business receives a high-quality, consistent and compliant HR service aligned to global standards. The role will see you operating at the centre of the business, providing expert guidance across employee relations, performance management, talent acquisition and organisational support. You will be heavily involved in embedding performance frameworks, supporting managers with complex ER matters, and contributing to talent development and succession planning initiatives. Alongside this, you will play an active role in onboarding, global mobility, and ensuring adherence to regulatory requirements including SMCR and wider financial services frameworks . There is also a strong reward and data component to the role. You will support annual compensation cycles, contribute to benefits renewals, and work closely with HR data to ensure accuracy, reporting and insight. This includes producing management information, maintaining HR systems and continuously improving data integrity and processes to support better decision making across the business . Given the nature of the environment, this role requires someone who is comfortable operating at pace, managing competing priorities and working with a degree of ambiguity. You will need to be hands-on, detail-oriented and able to move between operational delivery and more tactical input with ease. The ability to influence stakeholders, coach managers and navigate a regulated, international business environment will be key. We are specifically looking for candidates with strong HR generalist experience within financial services, ideally with exposure to regulated environments, reward processes and complex employee relations. Experience working internationally, alongside a strong analytical mindset and the ability to use HR data effectively, will be important differentiators. Due to the urgency of the hire, we are particularly keen to speak with candidates who are immediately available or on a short notice period. This is an excellent opportunity to join a highly respected organisation where HR has genuine visibility and influence, and where you will be able to make a meaningful impact from day one. If you would like to find out more, please get in touch directly or apply below.

Asset & Property Manager (Mandarin–English Bilingual) Location: London (Office-Based) Employment Type: Permanent, Full-Time Sector: Property / Real Estate / Investment Working Hours: 40 hours per week (9:00am–5:00pm) Salary: £37,000 per annum About the Role We are recruiting a Mandarin–English bilingual Asset & Property Manager on behalf of a London‑based property and investment firm. This is a multifunctional, professional role combining property asset management, investor relationship management, and office operations. The position requires hands‑on experience managing UK residential properties, including HMO assets, and confidence working with both investors and third‑party agents. The role is well suited to a proactive, organised, and detail‑focused professional with a strong understanding of UK property regulations and at least three years’ relevant experience. Key Responsibilities Investor & Client Management • Act as a key point of contact for investors, communicating clearly and professionally in Mandarin / Cantonese and English, • Prepare and manage investor documentation, including:, • Agreements and bond certificates, • Interest and tax statements, • Portfolio and performance reports, • Maintain accurate investor records and onboarding documentation, • Ensure all processes comply with KYC, AML, and internal compliance requirements, • Manage a portfolio of UK residential properties, including HMO properties, • Supervise and liaise with external letting agents, contractors, and service providers, • Monitor asset performance to maximise rental income and overall returns, • Review budgets, expenses, forecasts, and financial performance reports, • Conduct market analysis to support asset and investment decisions, • Ensure compliance with:, • HMO licensing and local authority requirements, • Health & Safety legislation, • Statutory UK housing regulations, • Coordinate tenant acquisition, referencing, and retention, • Manage day‑to‑day office administration and coordination, • Schedule meetings, manage calendars, and handle correspondence, • Maintain filing systems and internal documentation, • Coordinate office equipment and IT support (laptops, printers, access systems), • Support employee onboarding and offboarding processes, • Monitor office costs and liaise with external suppliers and service providers, • Act as a central point of contact for internal operational communication Skills & Experience Required Essential Requirements • Minimum 3 years’ experience in property management, asset management, or property investment, • Strong understanding of UK residential property and HMO regulations, • Fluent Mandarin (or Cantonese) and English, both written and spoken, • Excellent organisational, numerical, and analytical skills, • High attention to detail, particularly in documentation and compliance, • Proactive, solutions‑focused approach with the ability to work independently, • Ability to manage multiple priorities across investors, properties, and operations, • Experience working with investment‑led or investor‑owned property portfolios, • Background in regulated environments or compliance‑led property operations, • Experience supporting overseas or Mandarin‑speaking investors Role Summary This is a stable, long‑term opportunity for an experienced property professional seeking a broad, responsible role within a professional investment environment. The position offers exposure across property assets, investor relations, and business operations, with a high degree of autonomy and accountability.

We are seeking an exceptional Director of People & Culture to join the pre-opening team of Delano London. As a strategic partner to the General Manager and Leadership team, you will define and lead the People & Culture strategy, shaping a distinctive culture that reflects the spirit and ambition of the brand from day one. You will be responsible for building a high-performing team, embedding strong values and behaviours, and ensuring the hotel attracts, develops, and retains exceptional talent. Through thoughtful engagement initiatives, progressive people practices, and a strong focus on performance and compliance, you will create an environment where colleagues thrive and the guest experience is elevated as a result. Set to open its doors in 2026, Delano London will be an intimate and refined urban sanctuary in South Kensington, bringing the brand’s iconic understated glamour to one of London’s most prestigious addresses at 60 Hyde Park Gate, overlooking Hyde Park and moments from the city’s leading cultural institutions. The 67-key luxury retreat will blend soft minimalist design, generous living spaces and park views creating a distinctive lifestyle destination where design, dining, nightlife and wellbeing seamlessly converge. What you’ll do… • Be a true partner to the business for anything that relates to looking after their teams, providing advice & guidance., • Implement and manage our policies, processes, and procedures, ensuring we are compliant with local employment law in all areas., • Position our brand as an employer of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business., • Work with heads of department on putting in place development opportunities & paths for the team, with input from our Director of L&D., • Keep the culture of the hotel alive by embedding Delano values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team., • Drive our talent review process from coffee chats, annual reviews through to talent and career management., • Lead activities under “Do More”, our global initiative to work with local charities & community projects in the cities we call home., • Support managers on employee relations and performance management cases., • Work with the central team on European/Global projects and rollouts. We want to hear your ideas and get your input on how to design effective initiatives and deliver innovative solutions. What we’re looking for… • We are seeking a dynamic HR professional with a minimum of two years’ progressive experience across all areas of Human Resources within the hospitality sector., • Pre-opening experience is highly advantageous, along with proven capability in managing high-volume recruitment in a fast-paced environment., • You are culturally aware and globally minded, able to inspire teams in diverse, international environments., • A strong working knowledge of employee relations, employment legislation, and performance management processes is essential., • You are an excellent relationship builder, confident in working with other teams, leaders and ownership; you’re passionate about what we can achieve together. What’s in it for you… • The opportunity to launch a visionary hospitality brand in London and have a real impact on its success., • Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand., • The chance to challenge the norm and work in an environment that is both creative and rewarding., • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands., • A competitive package and plenty of opportunity for development.

Senior HR Manager – Private Markets (PE). 12 Months fixed term contract. (Salary: Highly competitive, plus bonus), London. LMA Recruitment are delighted to represent our client, a highly successful London based investment firm in the West End who are seeking an outstanding Senior HR Manager to join a high performing and collaborative group of 30 employees, working across investment, operations, and portfolio management teams, with a strong culture of drive, integrity, and innovation. Role Overview: This 12‑month maternity cover role blends strategic HR and People & Talent responsibilities to support the ambitions of the firm, its talent and growth. The postholder will be expected to translate HR priorities that enable growth, efficiency, compliance and engagement, as well as act as a trusted partner to the CFO, Partners, and senior leadership. The role is both strategic and hands‑on, requiring excellent organisational skills, judgement, confidentiality, and the ability to work proactively. This role reports into the CFO and is expected to work closely with the senior leadership within the firm. The successful candidate will work alongside the Executive Assistants and Virtual Assistant ensuring full business support and coverage. People & Talent / HR c.80 - 90% anticipated time allocation • Lead end‑to‑end recruitment across the UK and Europe, managing agency relationships and delivering a smooth hiring process., • Own the full onboarding journey, including inductions, IT, compliance checks and probation management., • Maintain and optimise the HRIS system, including workflow automation and internal communications., • Manage annual and mid‑year performance review cycles, supporting development plans and performance conversations., • Act as the first point of contact for employee relations, including disciplinary, grievance and absence management., • Coordinate internal and external training programmes, including leadership development and specialist sessions., • Support annual salary, bonus and promotion reviews, plus benefits administration, benchmarking and payroll coordination., • Partner with leadership on organisational design, workforce planning, culture and engagement initiatives., • Prepare people‑related reporting and materials for SMT, Board meetings and quarterly Townhalls., • Manage the annual internship programme, ensuring DE&I best practice and a high‑quality candidate experience., • Support multi‑jurisdiction policy governance, ensuring compliance with UK employment law and broader regulatory requirements., • Drive engagement, reward & recognition initiatives, contributing to a positive and inclusive company culture. Operations Management – c. 5 - 10% anticipated time allocation • Coordinate IT governance and AI policy implementation across the business., • Ensure appropriate resourcing across the wider support team (EAs/VA) Key Skills & Experience: • CIPD qualified or studying., • 5+ years in HR/People Ops., • Excellent organisational and project‑management skills., • Confident communicator., • Strong problem‑solver., • Personable and adaptable., • Strong attention to detail., • Proficient in MS Office and HRIS systems., • Understanding of employment law., • Collaborative team player. Our ideal candidate will be the stand alone HR go-to for the business, providing operational excellence across all aspects of the HR piece, working closely with senior leadership and used to transacting in high-performance environments, (eg. Private equity, VC, Investment firms, consulting, fintech). This is an amazing opportunity to join a fantastic company that is a leader in their field and affords a real chance to offer both operational and strategic input and work closely with senior leadership to deliver a seamless HR experience. Apply today for immediate screening.

Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to both company and individual performance, • 25 days of annual leave, in addition to bank holidays, • 4x life insurance, together with group medical and travel insurance, • A confidential Employee Assistance Programme, alongside access to a discount platform for selected online retailers, • Training and development programmes, together with regular team events that encourage learning, collaboration, and celebration The Role and Candidate We are seeking an HR & Employee Relations Specialist to join our UK People team on a full time basis. This role will support both retail and office populations and will play an important part in strengthening POP MART’s employee relations approach across the UK. The role is responsible for managing employee relations matters, supporting managers on people issues, and helping to build a more consistent and compliant ER framework. This includes leading investigations, reviewing and developing policies, improving process standards, and supporting capability building for managers across a fast paced retail and office environment. The successful candidate will bring solid experience in UK employee relations, sound judgement, and a practical approach to handling sensitive people matters. This role would suit someone who is confident working in a commercially driven business, understands the realities of supporting frontline retail operations as well as office teams, and is able to balance casework with policy and process improvement. Responsibilities • Manage employee relations cases across the business, including disciplinary, grievance, absence, capability, conduct, and other workplace matters, ensuring a fair and consistent approach in line with company policy and UK employment law, • Lead or support investigations, hearings, and case documentation, and ensure matters are handled thoroughly, sensitively, and within appropriate timelines, • Provide guidance to managers on employee relations issues, people policies, and risk considerations, escalating more complex matters where appropriate, • Support people managers across both retail and office functions on day to day ER matters, helping to strengthen confidence and consistency in people management practice, • Review, draft, and update HR policies, procedures, templates, and guidance notes to ensure legal compliance and practical application across the business, • Build and maintain clear ER processes, case management standards, and escalation routes to improve consistency and decision making, • Deliver training and guidance for managers on core ER topics such as disciplinary process, grievance handling, performance management, absence management, and investigation practice, • Monitor ER trends and case themes, and provide regular insight to support risk identification, policy improvement, and better people management practice, • Work closely with HR colleagues and business leaders to support a positive workplace culture and strengthen manager capability, • Liaise with external legal advisers where required, ensuring advice is interpreted and applied appropriately within the business context, • Support wider HR projects and policy initiatives relating to compliance, employee experience, and people process improvement Required Qualifications • Proven experience in HR with strong employee relations exposure, ideally in an HR Advisor, ER Specialist, or similar role, • Solid understanding of UK employment law and practical application across disciplinary, grievance, absence, capability, and investigation matters, • Experience managing ER cases independently, with sound judgement and strong attention to detail, • Strong written and verbal communication skills, with the ability to handle sensitive matters clearly and professionally, • Good organisational skills and the ability to manage multiple cases and priorities at the same time, • Confidence working with managers at different levels and providing practical, balanced advice, • High level of discretion and professionalism when dealing with confidential matters Desirable but Not Essential • CIPD qualification, ideally Level 5 or above, • Experience in a retail business or other operational, people intensive environment, • Experience supporting both office and frontline employee populations, • Experience working in an international or fast paced growth business If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

HR Business Partner Multi-site | Hospitality / Retail We’re recruiting an experienced HR Business Partner with a strong Employee Relations (ER) focus to support a fast-paced, multi-site operation. This is a key role partnering with operational leaders to manage complex ER matters, build management capability, and drive a positive, compliant people culture. Key Responsibilities • Lead complex ER cases (disciplinary, grievance, absence, capability, restructuring), • Provide expert employment law advice and coach managers, • Partner with regional leaders to deliver people initiatives, • Support talent development, engagement, and workforce planning, • Strong UK employment law knowledge with proven ER experience, • Background in a multi-site environment (hospitality/retail preferred), • Confident influencing and coaching stakeholders, • Highly organised, commercially aware, and solutions-focused, • CIPD Level 5/7 (preferred)

Company Description The Monty Bojangles Co Ltd is a fast growing award-winning, UK-based FMCG confectionery brand, best known for our Monty Bojangles deliciously unique chocolatey truffles, selling through supermarkets, wholesalers and export customers. We are committed to creating an innovative and supportive workplace, valuing collaboration, integrity, and employee growth. Role Description We are looking for a dedicated part-time, Human Resources Manager to take on our Human Resources function within the finance and administration division. In this role, you will be responsible for overseeing all HR strategies, policies and best practices to support the company's goals. Day-to-day responsibilities include nurturing a positive work environment, and bridging the gap between management and employee relations - fostering an inclusive and positive work culture. You will manage the entire employee lifecycle, from recruitment to performance management and compliance. You will report to the C.F.O. Key Responsibilities • Recruitment & Onboarding: Manage the end-to-end recruitment process, including interviewing, hiring, and creating a smooth onboarding experience., • Employee Relations: Act as the primary point of contact for employee grievances, disputes, and concerns to maintain a positive work environment., • Compliance: Ensure all company HR policies comply with current labour laws, regulations, and best practices., • Performance Management: Implement and oversee performance review strategies to track productivity and career development. Mange the appraisal system and conduct appraisal meetings., • Monitoring: Review various aspects of an employee’s performance, such as attendance and sick leave, • Training & Development: Identify training needs and develop programs to scale up employee skills., • Coordinator: Arrange employee work and social events, staff conference days, review and administer staff benefits., • Maintain employee tiering system, provide feedback and perform exit interviews. Requirements • Degree in Human Resources or related field., • Proven experience (4+ years) as an HR Manager or similar role., • Knowledge of HR software and MS Office., • Strong understanding of employment law and HR best practices., • Excellent communication and organisational skills.

About MARI Group MARI is a global events and experiences company powering world-defining live experiences. Our portfolio of premium live properties spans sports, art, and entertainment — including the Madrid and Miami Open tennis tournaments, Frieze (a leading voice in contemporary art), and Barrett-Jackson (the premium U.S. collector car auction company). MARI also includes TodayTix Group, the global e-commerce leader for cultural experiences, connecting millions of customers with the best in live entertainment. MARI is reshaping the live events landscape — building a growing portfolio of category-defining events and brands that set the standard for what's next, across sports, entertainment, art, and lifestyle. At MARI, you'll work alongside people who are passionate, curious, and driven — people who believe that live experiences have the power to shape culture, and who care about the work, the mission, and each other. We welcome outstanding applicants of all backgrounds and encourage everyone to apply. About the Role We're hiring a highly organised and people-centred HR Coordinator who thrives in the detail, stays calm under pressure, and genuinely cares about getting the employee experience right — from someone's first day to their last. Sitting within the HR team and reporting to the Senior HR Manager, you'll keep the people operations engine running smoothly across Frieze and the wider MARI business — managing everything from onboarding and offboarding to payroll administration and HRIS maintenance. Alongside BAU HR responsibilities, you'll play a hands-on role in resourcing and delivering temporary staff operations across Frieze's world-class fair programme, including Frieze London, Frieze Masters, and the inaugural Frieze Abu Dhabi. This is a full-time, fixed-term contract role and qualified candidates must be based in London. You'll be part of a hybrid team that values both connection and flexibility — we'll cover the details of our hybrid schedule during the interview process. Note: The application deadline is Wednesday, 22 April. What Success Looks Like: • Employee records, the HRIS, and compliance obligations are consistently accurate, up to date, and audit-ready, • Onboarding and offboarding processes run seamlessly, with new hires across MARI receiving a consistent and welcoming induction experience, • Contingent worker operations for Frieze London, Frieze Masters, and Frieze Abu Dhabi are delivered on time, compliantly, and without friction, • Managers and employees feel well-supported, with clear and timely guidance on policies, procedures, and employment matters, • The Senior HR Manager has a reliable, proactive partner who handles BAU with confidence and flags issues early What You'll Own: HR Operations • Maintain employee records, HRIS data, and confidential documentation, ensuring compliance obligations are met across all regions, • Coordinate onboarding, offboarding, contract changes, and exit processes for Frieze and MARI, and deliver the regular MARI induction to new hires, • Manage right to work checks globally and support employees and managers on visa and relocation queries, working alongside the HR Manager and external counsel, • Advise employees and managers on company policies, procedures, and employment law, ensuring consistent and compliant application, • Support the Senior HR Manager with employee relations casework — including notetaking, helping resolve informal issues, and knowing when to escalate, • Maintain organisation charts and keep HR and company Notion pages current and accurate, • Support broader HR activities including engagement surveys, performance cycles, L&D initiatives, and the annual compensation review Frieze London & Frieze Masters • Manage the end-to-end contingent worker process, ensuring temporary staff are contracted and paid in line with local labour laws, working with a third-party supplier, • Co-develop onboarding materials and organise induction sessions for all temporary workers; support manager training, • Support preparation for 2027 US events as directed, including training materials and internal and external job postings What You Bring: • Previous experience providing HR support in a fast-paced environment, • Solid knowledge across core HR functions including payroll and benefits administration, • Hands-on experience managing a HRIS system, • Experience working within a global organisation, • Meticulous attention to detail and strong organisational skills — you manage competing deadlines without things slipping, • Clear and confident communicator, both written and verbal, who adapts their style to the situation, • Discreet and professional when handling sensitive information, • A genuine team player who rolls up their sleeves when things get busy, • Strong Microsoft Office skills across Outlook, Word, PowerPoint, and Excel, • CIPD Level 3 qualification (or equivalent), or a willingness to work towards it, is a plus, • Working knowledge of UK, EMEA, or US employment legislation is an advantage, • Strong Microsoft Office skills, particularly Outlook, Word, Powerpoint and Excel, • Excellent oral and written communication, • Meticulous attention to detail and ability to prioritise deadlines, • Strong organisational skills with the ability to manage multiple tasks at once, • Strong interpersonal skills and able to adapt style and approach to fit the situation, • Ability to handle sensitive information with the highest level of confidentiality and professionalism, • Able to work in a fast-paced environment whilst maintaining appropriate service levels, • Able to build strong effective working relationships within the business and with other members of the HR team, • Strong team player – able to recognise when help is required during busy periods Benefits Here are some of the Benefits and Perks offered at MARI Group: • Hybrid work environment (blend of in-office and at-home days), • Pension match and access to a bespoke pension scheme, • Paid Parental Leave, • Employee Assistance Programme, • Enhanced gyms, wellness and financial wellbeing apps access via Wellhub, • Flexible Paid Time Off Our Diversity & Inclusion Statement MARI believes in the power of live experiences to unite people — and we know that can only be achieved when we reflect the full diversity of the world around us. As a global company that shapes culture across sports, art, and entertainment, we are committed to fostering an inclusive workplace and to practicing anti-discrimination across race, gender identity, sexual orientation, disability, and beyond. We recognise that systemic inequality and discrimination remain challenges across the events and entertainment industry, and we are dedicated to driving meaningful progress — both within our own organisation and across the wider industry we are proud to be part of.

Hakkasan Group, home to internationally acclaimed restaurants including Hakkasan and Yauatcha, is seeking an experienced and personable Guest Relations Manager to join our front-of-house leadership team. This is an on-site role based in Hakkasan Mayfair, dedicated to elevating the guest experience - acting as the bridge between guests, restaurant operations and the wider commercial team. This position focuses on relationship-building, service recovery, guest engagement and ensuring every visit reflects the exceptional standards of our brands. The Role • Act as the primary on-site contact for guest relations, ensuring a warm, personalised and seamless experience from arrival through to departure., • Build meaningful relationships with regular guests, VIPs and key clients, fostering loyalty and encouraging repeat visits., • Work closely with restaurant management and service teams to anticipate guest needs and enhance the overall dining journey., • Handle guest feedback professionally and proactively, resolving issues with care and efficiency., • Support special occasions, VIP visits and high-profile bookings, ensuring exceptional attention to detail., • Act as a brand ambassador both within the restaurant and externally, maintaining strong relationships with concierges, local businesses and hospitality partners., • Support the growth of our guest community through personalised engagement and memorable experiences., • Monitor guest feedback trends and provide insights to support continuous improvement. About You • Previous experience in a Guest Relations, Guest Experience or Front of House leadership role within luxury hospitality or premium restaurants., • A natural relationship-builder who enjoys connecting with guests and creating lasting impressions that extend beyond a single visit., • Commercially aware, with an understanding of how exceptional guest relations contribute to reputation, loyalty and long-term success., • Calm, confident and solutions-focused, with strong service recovery experience., • Passionate about hospitality and creating memorable experiences., • Professional, polished and comfortable engaging with a diverse and international clientele. Our Benefits • Dine & Delight: 50% off food and beverage across all our restaurants, including takeaway., • We’ve Got You Covered: Employee Assistance Programme, medical insurance, life assurance and enhanced parental leave., • Birthday Bonanza: An extra paid day off on your birthday., • Share the Experience: Refer a friend and earn up to £750., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: WSET certifications, apprenticeships and development courses., • Giving Back: Support charity, sustainability and community initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus a performance-based bonus. If you’re passionate about hospitality and thrive on creating exceptional guest moments, we’d love to hear from you. Apply via the link below.

People Lead | Care Home Provider £55,000 p.a + Car Allowance Home-based with Regular Travel (North England) Full time Permanent Are you a HR professional with extensive experience working in the care home sector? Would you like to join a business that provides autonomy for you to lead their people function? Compass Associates are working in partnership with a residential care home provider with a strong presence across the North of England. They are currently seeking a People Lead to join the team who will lead on shaping their people strategy, as well as providing extensive HR support to other senior stakeholders across the business. This is an exciting opportunity for a senior HR professional who thoroughly enjoys working in the care sector to take on a new challenge with a reputable, growing provider. Please only apply if you have experience working in a senior HR role across the care sector Responsibilities: • Develop and implement a people and employment strategy aligned with the operational plans for the business, • Act as the go-to HR and employment expert for Regional Managers and Home Managers, • Provide clear, practical advice on: disciplinary and grievance processes; absence management and capability; performance management; employee relations and conflict resolution, • Ensure consistent, fair, and legally compliant people management across all homes, • Support managers with investigations, hearings, and documentation, • Interpret and apply UK employment law and sector-specific regulations in a practical way, • Provide advice that reflects the realities of elderly social care, including: staffing pressures and rota challenges; Care Quality Commission (CQC) expectations and safeguarding considerations, • Support managers in balancing compassionate care delivery with robust people management, • Deliver training to upskill key stakeholders in their understanding and application of policy and people management. Coach and mentor to ensure practices are fully embedded and policy is adhered to. Requirements: • Significant HR experience within the care home sector or a closely regulated care environment, • Strong working knowledge of UK employment law and labour legislation, • Proven experience supporting managers with employee relations issues, • Ability to operate proficiently in a standalone or senior HR role with minimal internal HR infrastructure If you would like to be considered for this exciting opportunity, please contact Simon Codling directly on 0161 241 7686. Alternatively email an updated CV to Recommendations: Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £500 of vouchers of your choice for any successful recommendations.

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.

Oliver James has partnered with a well-established organisation to support the appointment of a Senior HR Business Partner / ER Specialist on a 12-month contract. Senior HR Business Partner / Employee Relations Specialist. Strong experience as an HR Business Partner or ER Specialist within a complex

Interim ER Advisor - London Hybrid - Immediate start - c3 month duration - up to 250 per day inside scope via umbrella This well-known brand in the market is looking for 2 ER Specialists or HR individuals with a strong track record in Employee Relations. Your new role Exclusive roles with Hays, you'll be responsible for various levels of ER. This role is working with an established team to assist them in case management throughout the ER cycle. This role will run until June/July with a potential for extension depending on timelines. What you'll need to succeed CIPD qualified or equivalent you will be able to demonstrate a track record of managing complex ER casework for a commercial business. With a calm, considered approach, you'll be keen to work with stakeholders to ensure that both employees and the organisation work together to ensure the best outcome for both parties. It is essential that you can start a new role on short notice and can work in a hybrid man ner from the London office. What you'll get in returnWorking with a highly collaborative team, this client has an excellent brand in the market. What you’ll get in return You will join a leading business offering an excellent working environment.What you need to do now If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at ___

Business Area: Nespresso Retail Location: Bluewater Shopping Centre, Greenhithe Salary: £35,065 per annum Some of our fantastic benefits • Up to 10% annual bonus, • Complimentary Nespresso machine and monthly allowance of capsules, • 25 days holiday entitlement with bank holidays on top Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee – just like a skilled barista. Now we would like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving. We are a B Corp certified company and committed to Reducing, Reusing and Recycling: ___. Your impact Ultimately, you will be responsible for attaining the sales targets of the boutique through premium customer experience and excellent delivery of all elements of boutique performance. Your other key responsibilities will include: • Completing shop floor observations and providing feedback to the team in line with management support., • Utilising customer experience and everyday coaching across the team., • Delivering a high standard of customer service., • Facilitating team training sessions., • Taking accountability for managing and resolving escalated complaints., • Monitoring and leading on internal control processes., • Leading on ad hoc audits. To be successful in this role you will already have previous Assistant Manager or supervisory shop floor experience in the retail sector, ideally from a luxury background but we are happy to consider those from a different industry who have the required skill-set. Other key attributes include: • A proven track record of delivering exceptional customer service., • A strong understanding of the retail and competitive environment in which the Nespresso business operates., • Enthusiasm to coach, train and mentor the Sales Assistants within your boutique., • The ability to maintain and support a positive and collaborative team culture. To find out more about Nespresso please visit: At Nestlé, our values are rooted in respect and we believe that embracing diversity and fostering an inclusive environment allows everyone to reach their full potential and drives innovative thinking. We strongly encourage applications from individuals of all gender identities, ethnic backgrounds, those with disabilities, parents, carers and members of the LGBT+ community. Please let us know if we can provide accommodations to ensure your full participation in the application process. To find out more about Nestle’s commitment to DEI: ___

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort.

A City of London based international trading firm now has an exciting opportunity available for a Senior HR Business Partner to join their forward thinking HR team. The role itself will have a broad HRBP remit covering a multitude of areas such as organisational design, employee relations, leadershi

An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world.We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy -

Youll take ownership of the full employee lifecycleworking closely with leadership to deliver effective HR support across recruitment, employee relations, and HR operations. Interim HR Manager (Standalone). Were working with a successful international technology organisation looking for an experienc

Lead on employee relations matters, including. Support the full employee lifecycle, including onboarding, absence management, wellbeing, and performance processes.

This is a new, exciting and diverse role leading a newly created Employee Relations team that supports the hearing of colleague grievances and employee relations matters on a national level, and coordinating and supporting a team of regional Employee Relations Consultants, including Head Office. In

We are partnering with a leading professional services organisation to support their recruitment of an Employee Relations Assistant Manager on a 12-month fixed-term contract.

HR Manager, you will act as a trusted advisor to managers and employees, supporting the full employee lifecycle and ensuring HR best practice is embedded across the business. Advising managers on employee relations matters including disciplinaries, grievances, absence, and performance management.

About The Role Submit your CV and any additional required information after you have read this description by clicking on the application button. As part of our wider LSE Building Surveying team, you'll join our friendly London office, working in a supportive and collaborative environment. You'll have the autonomy to manage your own projects and clear opportunities for career development. This can also be a blended role combining the expertise of a Senior Unmanned Aerial System (UAS) Surveyor and a building surveyor, applying drone technology innovatively across the built environment. You'll operate drones across sectors such as property, land, rail, and renewables, using your surveying knowledge to interpret and apply the data captured. You'll be part of a team delivering a full range of professional and project-related building surveying services across both private and public sectors from design, specification, and contract administration to building surveys, dilapidations, and clerk of works duties. Working alongside project leaders, you'll help ensure high-quality service delivery, knowledge sharing, and successful client outcomes, while contributing to our culture of innovation and excellence. Your core duties will involve: • Delivering projects, commissions, and professional assignments from inception to completion, • Maintaining effective communication to ensure all information is available for the successful completion of projects and liaising with other managers to ensure efficient financial control, • Delivering all work outputs in an accurate and timely manner, • BSc in building surveying or equivalent, • Membership of the Royal Institution of Chartered Surveyors (MRICS) beneficial, • Good technical writing and communication skills (both internal and external), • Proficient skills in the use of AutoCAD and NBS beneficial, • Experience in the higher education, local government and healthcare sectors beneficial, • Significant exposure to, and good working relations with, private and public sector clients beneficial, • Well-developed skills in the areas of surveys, project management, clerk of works, repairs and maintenance beneficial, • Well-organised, diligent, proactive, assertive, well-disciplined and commercially astute

About The Role As part of our wider LSE Building Surveying team, you'll join our friendly London office, working in a supportive and collaborative environment. You'll have the autonomy to manage your own projects and clear opportunities for career development. This can also be a blended role combining the expertise of a Senior Unmanned Aerial System (UAS) Surveyor and a building surveyor, applying drone technology innovatively across the built environment. You'll operate drones across sectors such as property, land, rail, and renewables, using your surveying knowledge to interpret and apply the data captured. You'll be part of a team delivering a full range of professional and project-related building surveying services across both private and public sectors from design, specification, and contract administration to building surveys, dilapidations, and clerk of works duties. Working alongside project leaders, you'll help ensure high-quality service delivery, knowledge sharing, and successful client outcomes, while contributing to our culture of innovation and excellence. Your core duties will involve: • Delivering projects, commissions, and professional assignments from inception to completion • Maintaining effective communication to ensure all information is available for the successful completion of projects and liaising with other managers to ensure efficient financial control • Delivering all work outputs in an accurate and timely manner • Representing the company in a professional and diligent manner, meeting, negotiating and corresponding with clients to form strong and long-lasting working relationships Requirements: • BSc in building surveying or equivalent • Membership of the Royal Institution of Chartered Surveyors (MRICS) beneficial • Good technical writing and communication skills (both internal and external) • Proficient skills in the use of AutoCAD and NBS beneficial • Experience in the higher education, local government and healthcare sectors beneficial • Significant exposure to, and good working relations with, private and public sector clients beneficial • Well-developed skills in the areas of surveys, project management, clerk of works, repairs and maintenance beneficial • Well-organised, diligent, proactive, assertive, well-disciplined and commercially astute • Outgoing, polite, patient, diplomatic, personable, respectful and flexible when speaking to colleagues and client alike Benefits: Competitive package of employee benefits including pension, private healthcare, flexible working, 25 days' holiday with the option to buy additional days, £400 a year towards gym/healthy living membership and much more. About You About Us Why choose Currie & Brown? Unlike some businesses, we prioritise for the long term and honour our commitments. We are compassionate and inclusive in the way we approach our work, and always look to invest in our people's futures. Be it a desire to work internationally, a drive to progress, or even a curiosity to operate in a new sector, we are there for our people at every stage - providing advice, support and the structure to achieve. That is why so many of us have established and built successful careers here for so long. We are an international industry leader - Working for us provides the chance to work for a leading brand with a focus on excellence, being digitally-led in our approach, we present the chance to work on some of the world's most prestigious projects and for some of the world's top clients. We want you to be able to bring your best self to work everyday and that is why we firmly believe equality, diversity and inclusion should be fundamental in creating a successful work force. TPBN1_UKTJ

• HRBP * Aviation * Permanent role * Hampshire - 60 mins from London * 3 days on-site - 2 working from home * Base salary £75-£85K plus £6K car allowance, 15% bonus and 27% pension Oakleaf is proud to be partnering with a leading aviation business in their search for a HRBP to join their team. What is the role? Our client is looking to hire a strong Human Resources Business Partner who will work in close partnership with senior leaders to deliver pragmatic, commercially aligned people plans that support organisational performance, growth and long-term sustainability. The role will operate in a complex and evolving environment, supporting workforce change, organisational transformation, employee relations, and global expansion, while ensuring robust governance, compliance and effective engagement with employees and representative bodies. This is a true generalist role, and you should have experience in all aspects of the employee life cycle including recruitment, talent, organisational development, employee engagement and ER. You will work in collaboration with senior leaders, providing support, coaching and challenge. Candidate profile You will be an expert in your field bringing a well-developed HR toolbox. You will be commercially astute with a people centred approach using data to support your decisions. You will be inquisitive and keen to understand themes that arise when supporting your business areas, and look to drive performance by empowering your stakeholders, and by the initiatives you deliver. You will be an enabler. You will be able to ensure that the organisational design is optimised to transform the way the business works, driving up performance by increasing efficiency and effectiveness and leading change where appropriate. You will understand the digital environment, the role of technology, and the impact it has on people and the people function. Ideally, you will have experience working in a unionised environment and will have partnered and coached senior stakeholders. Is this the right role for you? If this sounds like an opportunity that you would like to be considered for, and your experience and skill set fit the job requirements, please submit your up to date CV and contact details. TPBN1_UKTJ

AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

OVERALL PURPOSE OF THE ROLE: To design, develop, deliver and assess development programmes and apprenticeships that support the development of skills, competence and future talent across the Group. The role will also support wider training and development activity across the Group where required and will involve regular travel to other UK sites. PRINCIPAL ACCOUNTABILITIES: Design and develop structured development programmes and apprenticeships to meet Group needs, Prepare, coordinate and schedule structured development programmes, apprenticeships and associated training activity in line with Group requirements, standards and timescales, Deliver and support structured development programmes and apprenticeships, with a focus on practical skills development, technical competence and learner progression, Assess learner progress, competence and programme outcomes, ensuring delivery is aligned to recognised standards and Group requirements, Review and monitor learner progress, performance, attendance and timekeeping against agreed development objectives and programme requirements, providing day-to-day guidance, coaching and support, and, where applicable, addressing employee relations matters in close liaison with the Training Manager and HR function, Manage structured development programmes, apprenticeships and associated training activity, including administration, record-keeping and programme documentation, Collaborate with Supervisors / line Managers to support learner development and identify training needs, providing feedback and recommendations based on programme delivery and learner progress, Support quality assurance activities associated with the development, delivery and assessment of structured development programmes, apprenticeships and qualifications where applicable, Support the promotion of the Company and its programmes, including recruitment events, school and college engagement, open evenings, awards events and related promotional activities, Contribute to continuous improvement activities within the Training function, identifying opportunities to enhance programme quality, learner experience and operational effectiveness, Abide by specific internally established control systems and authorities, lead by personal example and encourage all employees to conduct their activities in accordance with all applicable laws and the Companys Standards, Policies and Procedures (including Environmental, Health and Safety), and Carry out any other tasks where reasonable and relevant when required. This is not an exhaustive list. ESSENTIAL REQUIREMENTS: GCSE English and Maths (or equivalent) at grade C / level 4 or above Qualification in Mechanical Engineering (or similar discipline) at level 3 or above Experience working in a manufacturing, engineering or production environment Experience of coaching, mentoring and supporting learners, apprentices or employees Strong communication and presentation skills, with the ability to engage and support a range of learners Strong organisation and administrative skills, with the ability to maintain accurate training records and programme documentation IT literate (including Microsoft Office applications) Ability to work independently while collaborating in a team environment Ability to work under pressure and to deadlines Full UK driving license and willingness to travel regularly to other UK sites as required DESIRABLE REQUIREMENTS: Qualification in Education and Training (or equivalent) Qualification in Assessing Vocational Achievement (or equivalent) Experience of designing, developing, coordinating, delivering and assessing structured development programmes and / or apprenticeships Ability to read and interpret technical drawings Ability to work with metric and imperial measurements Understanding and application of CAD software COMPANY BENEFITS: Health Care Cash Plan* Employee Assistance Programme* Contributory Pension Scheme for eligible employees (6% increasing to 7%) Enhanced holiday (24 days holiday in addition to UK bank and public holidays) Life Assurance Company Sick Pay Scheme* Flexitime Early finish on Fridays Sports and Social Club Free car parking Free access to a local gym Onsite café (* Based in Rochford / Southend on Sea) Due to the anticipated high number of applications to be received, unfortunately we are only able to respond to shortlisted candidates. If you have not had a response from us within two weeks after the closing date, please consider your application unsuccessful. TPBN1_UKTJ

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort.

You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance.

HR Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first HR administration role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 10-14 week online training with just 2 hours per day of study time. You'll earn the industry-recognised CIPD Level 3 Certificate in People Practice, covering essential HR functions including recruitment, employee relations, and compliance. The programme includes earning CIPD certification recognised by UK employers, expert tutor support throughout your studies, assignment pre-marking from qualified HR mentors, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure HR roles within 3 months. Starting salaries: £28,000 – £35,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in HR? Limited spaces available. Apply now for the next available cohort.