Vice President, Application Support Engineer
12 days ago
Pittsburgh
Job DescriptionDescription: Hybrid 4 in either Pittsburgh, PA or Lake Mary, FL Our client seeks a Vice President, Application Support Engineer to strengthen production support for a Depositary Receipts platform. The role will diagnose and resolve complex incidents, drive root cause analysis, and improve reliability through automation and performance tuning. The engineer will collaborate with development and infrastructure teams, apply DevOps and SRE practices, and enhance customer experience by removing friction across the technology ecosystem. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $75.00 to $85.00/hr. w2 Responsibilities: • Diagnose and resolve technical issues in a production environment with strong analytical and problem-solving skills., • Conduct root cause analysis for recurring issues and implement permanent fixes., • Collaborate with development, infrastructure, and stakeholder teams to resolve complex issues and implement changes., • Monitor application and database performance, identify bottlenecks, and perform routine maintenance to ensure stability., • Create and maintain troubleshooting documentation, knowledge articles, and incident reports., • Communicate clearly with teams and stakeholders using strong written and verbal communication., • Analyze logs, code, and database performance metrics with attention to detail., • Adapt to changing priorities and technologies in a fast-paced environment., • Leverage prior production support experience with Java-based applications and SQL Server databases., • Identify automation opportunities and implement scripts or tools to improve efficiency., • Improve and protect software and systems for scalability, availability, latency, performance, security, and capacity., • Continuously improve operational support to enable customer experience and product innovation, resolving end-to-end friction points., • Understand the technical ecosystem, recognize systemic interrelationships, and identify gaps., • 8 to 10 years of related experience; financial services or securities industry experience is a plus., • Technical engineering background with coding experience beyond simple scripts., • Experience with Java, Angular, Kafka, and SQL., • Proficiency in Agile methodologies, DevOps, Site Reliability Engineering, and software development., • Familiarity with Amazon S3, AWS, Ansible, Docker, Linux, Microsoft Azure, Python, Splunk, AppDynamics, and AI., • In-depth SQL Server analysis including query tuning, deadlock identification, execution plan analysis, and debugging stored procedures and functions., • Ability to read and interpret Java code, including OOP concepts, exception handling, and basic debugging., • Familiarity with job scheduling and configuration comprehension., • Familiarity with Unix/Linux, shell scripting, and application servers such as Tomcat., • Experience with monitoring tools to identify and track errors and partner with engineering for solutions., • Bachelor’s degree in computer science or a related discipline, or equivalent work experience required. W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact Eliassen Group: Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate. Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!