Complaints jobs in Leeds - Page 3Create job alerts

They are seeking a proactive and experienced Complaints Manager to lead their complaint's function, man. Complaints ManagerOur client is a chartered Loss Adjusters servicing the Property Latent Defects Insurance market across the UK.

Interim SEND Complaints & Tribunals Officer. We are seeking an experienced SEND Complaints & Tribunals Officer to join our Education and SEND team on an interim basis. This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes.

A leading housing association in Greater London is seeking a Complaints Investigator to enhance the resident experience by effectively resolving complaints. The successful candidate will manage complaints from initiation to resolution, ensuring fairness and compliance with regulatory standards.

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

NHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go further. Notting Hill Genesis, one of London's largest housing associations, is seeking Complaints Investigators to join our growing Complaints Servic

A respected financial services firm in Greater London is seeking a skilled complaints investigator to manage and resolve client complaints effectively.

A housing services organization in the East Midlands is looking for a Housing Complaints Officer. This role involves managing formal complaints, conducting thorough investigations, and ensuring compliance with relevant policies.

A public sector organisation in the United Kingdom is seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and oversight of complaints management.

A leading UK banking organization is seeking a Complaints Team Leader to coach a team of Case Handlers and ensure excellent customer outcomes.

A Local Authority in the South East is seeking a SEND Complaints & Tribunals Officer to manage complex casework and lead on tribunal activities to support positive outcomes for children with SEND.

A public sector organization in Greater London is seeking a Head of Support Services to lead operations in Repairs and Maintenance.The role involves overseeing fleet and stock management and ensuring high-quality, resident-focused services.Candidates should have significant leadership experience and

Support D&LGR by working collaboratively across multiple complaints teams to design and oversee safe, legal and consistent complaints handling. We are seeking an experienced Senior Complaints Practice Lead to provide strategic leadership and expert oversight of complaints management across Surrey Co

Goodman Masson are currently working with a social housing organisation in Surrey to recruit for an interim Complaints Investigator. In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improve

A progressive UK bank is seeking an experienced Complaints Team Leader to develop and mentor a team of Case Handlers.

A housing services organization in the East Midlands is seeking a Housing Complaints Officer responsible for managing formal complaints related to housing services. Housing Complaints Investigator: Fair, Thorough Resolutions Vivid Resourcing Ltd•East Midlands, England, GB.

Manage all individual complaints from initial contact to liaising with and advising clinicians and senior managers who are responsible for providing investigation and complaints responses. Acknowledge all complaints and categorise. Input and maintain up to date comprehensive records including all co

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

A local government authority in Greater London is seeking an experienced manager to lead their Complaints & Members Enquiries team.

A leading water company in the UK is seeking a Delivery Manager within Complaints Transformation.

The ideal candidate should have experience in managing complaints in a regulatory environment and possess strong written communication skills. A leading housing association in London is seeking a Complaints Investigator to join their growing team. You will be responsible for investigating and resolv

As a Complaints Investigator, you’ll independently manage complaints from first stage through to more complex regulatory responses, ensuring residents feel heard, informed, and treated fairly throughout the process. Contributing to continuous improvement by sharing insights and supporting the deve

SEND Complaints & Tribunals Officer. SEND Complaints & Tribunals Officer. This role focuses on managing complex SEND casework, responding to complaints, and leading on tribunal activity to ensure statutory compliance and positive outcomes for children and young people.

A leading housing association in London is seeking a Complaints Investigator to manage resident complaints effectively. The ideal candidate will have experience in handling stage one complaints within a regulatory environment and possess excellent communication skills.

You’ll lead a small team delivering high-quality corporate complaints and Member Enquiries work across the organisation (including coordinated complaints, statutory complaints and Ombudsman complaints). This is a key middle-management role with corporate reach helping to ensure complaints and Memb

The successful candidate will ensure effective resolution of customer complaints with empathy and professionalism. Responsibilities include investigating complaints, maintaining records, and analyzing data for service improvement.

Complaints Investigator## Job IntroductionNHG introduced a centralised complaints function in July 2024, and we've already transformed the way we manage complaints, but we're determined to go further. This is an exciting opportunity to be part of a growing team that's making a real difference to our

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. Leading organisational oversight of cross

A leading insurance firm in Greater London is seeking a Conduct Risk Analyst to manage complaints and assist with Conduct Risk compliance. Candidates should have at least 2 years of experience in complaints management, excellent communication skills, and strong analytical abilities.