Product & Propositions Lead - Managed Services
hace 9 días
Birmingham
Drive Innovation as a Products & Propositions Lead for Managed Services! Intercity Technology is seeking an experienced and visionaryProducts & Propositions Lead - Managed Serviceto shape the future of our Managed Services portfolio. This strategic and hands-on role is central to driving customer-focused innovation across our IT infrastructure cloud and cybersecurity offerings. If you thrive in agile environments excel at turning insights into impactful solutions and have a passion for delivering market-leading propositions this is your opportunity to make a real difference. Key Responsibilities as a Products & Propositions Lead Managed Service: Product Strategy & Innovation • Lead the development of Managed Services propositions from concept to market., • Deliver innovations based on customer market and technology insights., • Define target markets personas and customer problem/solution statements., • Create compelling sales enablement materials and agile minimum viable propositions., • Manage new product introductions vendor evaluations and portfolio maintenance., • Oversee the sunsetting and retirement of outdated products and services., • Define service architecture including APIs SLAs and technical documentation., • Ensure security sustainability and compliance standards are met., • Monitor KPIs including revenue margin pipeline growth and roadmap delivery., • Use data-driven insights to refine propositions and improve outcomes., • Build strong relationships with vendors integrators and strategic partners., • Align strategies with Divisional MD and Board-level stakeholders. Essential Experience & Skills • 4 years in a product management role ideally in managed services or IT., • Deep understanding of UK business cloud infrastructure and security markets., • Proven success in vendor management and go-to-market execution., • Strong commercial acumen and strategic thinking., • Excellent communication and cross-functional collaboration skills., • Experience with public sector and third-sector organisations., • Exposure to agile methodologies and proposition testing., • Product Lifecycle & Roadmap Development, • IT Infrastructure Cloud & Cybersecurity Expertise, • Customer Insight & Persona Development, • Business Case & Financial Modelling, • Vendor & Partnership Management, • Technical Documentation & Service Design, • Agile Project Management & Prioritisation, • Marketing Strategy & Sales Enablement, • Data Analysis & Performance Monitoring, • 33 days holiday (inclusive of bank holidays) plus your entitlement will increase by one day for each full calendar year you are employed up to a maximum of five days., • Annual pay reviews., • Holiday buy scheme., • All-company bonus scheme., • Death in service cover., • Employee assistance programme., • Company pension., • Active social calendar. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: • Customer Net Promoter Score of 92, • Gold Award Investors in People Accreditation, • 3-star World Class Best Companies accreditation and forand 2024: - The no. 1 best telecoms company to work for - 9th best mid-sized company in the UK to work for! - 7th best company in the West-Midlands to work for! Key Skills Administrative Skills,Facilities Management,Biotechnology,Creative Production,Design And Estimation,Architecture Employment Type : Full-Time Experience: years Vacancy: 1