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Closing Date: 22/10/2025 Location: Birmingham Are you ready to make a significant impact? This role offers a unique opportunity to shape and drive key elements of the commercial strategy within BT. You’ll be at the heart of our business, working with some of BT’s largest and most high-profile customers in the UK. From the vast and dynamic business landscape to the critical public sector, this position spans a diverse and high-impact portfolio that’s integral to BT’s future growth and success. * Lead with impact – Drive key programmes that deliver our commercial strategy for a specific market segment, helping us achieve our Medium-Term Plan (MTP) goals and win in a competitive landscape. * Shape commercial priorities – Work closely with sales leaders and segment leadership to align on the big bets. You’ll be the bridge between segment needs and commercial execution. * Spot opportunities before they emerge – Use your deep understanding of the market and portfolio trends to anticipate commercial risks and unlock new opportunities. * Turn insights into action – Analyse trading performance and key metrics to identify growth levers and guide decision-making. * Own the execution – Deliver targeted trading interventions and campaigns that drive performance, directly supporting the segment’s commercial plan. * Hold the line on performance – Play a key role in segment trading governance, contributing to forecasts and ensuring sales leaders are accountable for results. * Partner beyond BT – Collaborate and negotiate with external vendor partners to bring our commercial priorities to life. * Be a connector – Work cross-functionally with stakeholders across the Commercial team, S&C, and the wider BT business to drive alignment and shared success. * Champion continuous improvement – Lead initiatives to enhance commercial processes and drive smarter, faster ways of working. • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up, • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more, • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes Hybrid policy: Three in the office, two remote With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Birmingham, Bristol, London or Manchester - Hybrid working 3 days in the office, 2 wherever. Having the strongest sales capability across our sales professional community is key to BT Business's success. We need sales professionals who are experts in our chosen selling approach, account planning activities, and deal construction to achieve our ambitious growth plans. The focus of this role is to provide training, coaching and performance support for our UK Sales & Commercial, Global, and Wholesale sales colleagues. Through the effective delivery of sales training, performance coaching, and deal coaching, this role will ensure we have the most capable sales professionals and sales managers. By developing trusted relationships with Sales Leaders, Salespeople and the wider Learning team, this role will deliver targeted capability interventions that span the lifecycle of a sales professional. Interventions will include delivering the end-to-end sales capability development programme, The BT Way of Selling, targeted sales coaching, specific project related sales performance programmes. As well as supporting Induction & onboarding and new product launches as required. -Delivering sales capability development programmes (the BT Way of Selling) and associated training & coaching interventions e.g., Stakeholder Engagement, Presenting with Impact -Collaborating with Learning Managers, Sales Leaders and Subject Matter Experts to inform Learning Design & Delivery and planning. -Conduct interventions through physical and virtual modalities, catering to both one-on-one and group sessions as needed. -Support, coach, and mentor sales professionals at all levels, from Directors down. -Drive the transfer of learning into BAU sales practices, ensuring effective embedding and sustained learning. -Provide targeted deal coaching support to help sellers structure and land complex, value-driven sales deals. -Stay up to date with the latest trends in sales capability and performance, bringing in external insights to drive continuous improvement. -Work closely with key vendors to enhance skills, best practices, and the evolution of sales methodologies. -Mentor Operational Trainers to ensure proficiency in delivery. -Act as a subject matter expert in designing learning interventions within relevant areas of expertise. Essential skills: -Expertise in facilitating sales skills and behavioural development programmes up to and including Director/Head level. -Experience as a sales professional with a background in corporate B2B selling in medium-to-large and complex customer environments. -Experience of working with comparable sales methodologies e.g., SPIN, Challenger, Miller Heiman, Corporate Visions etc. -Effective stakeholder engagement skills to enable collaboration and delivery of required activities. -Deep understanding of the methods to develop sales capability and the associated behavioural psychology. -Proven track record of demonstrating the impact of your learning delivery and coaching, measured up to Kirkpatrick Level 4/5. • Skilled delivering learning both face to face, virtually and as part of a blended programme. Preferred skills: -Accredited in delivering B2B sales capability methodologies (Preferable) -Accredited in leading account planning methodologies and systems (e.g., Altify, Salesforce). (Preferable) At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development. -10% on target bonus -BT Pension scheme, minimum 5% Employee contribution, BT contribution 10% -From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up. -Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more. -25 days annual leave (not including bank holidays), increasing with service -24/7 private virtual GP appointments for UK colleagues -2 weeks carer’s leave -World-class training and development opportunities -Option to join BT Shares Saving schemes. With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Hybrid working - 3 days in the office, two days working from home Locations - Birmingham, London, Manchester, Bristol The Learning & Capability Specialist plays a crucial role in scoping, designing and facilitating Learning, Leadership & Capability products and interventions across BT Group, working with the Senior, Specialist Learning product owners or leading the E2E delivery as part of a product portfolio. Provides subject matter expertise to Learning & Capability product owners specifically around effective and innovative design of learning resources and facilitated experiences to achieve product outcomes. A strong focus on customer centricity is essential for this role, to ensure that all learning and capability products address business challenges and drive sustainable value for BT Group. • Works as part of a delivery team within a squad, supporting specific activities in the product lifecycle for interventions that drive and enhance colleague experiences across BT Group., • Supports the product owner on individual products or parts of a larger portfolio and supports in managing a multifunctional delivery team which can include external suppliers., • Works closely with key stakeholders to identify customer needs and translating them into product requirements and user stories., • Leads on the definition, scoping, design, development, deployment and facilitation of learning and capability interventions., • Continuously gathers feedback from end-users and stakeholders to refine products that are value-add and customer-centric., • Identifies and leverages qualitative and quantative data and analytics to support the tracking of objectives, products outcomes and impact of learning interventions., • Measures, monitors and analyses the outcomes and impact of learning products., • Designs and develops products keeping a commercial focus, assessing cost and value drivers, developing cost-effective solutions; manages product delivery in budget and reviewing return on investment., • Provides expert facilitation of experiences, or facilitation advice, to a variety of audiences focused on capability uplift., • Provides individual and group coaching as part of a product offer., • Provides expertise in behavioural and capability development, alongside deep insights into current theory, best practices, and research, to design and facilitate impactful learning products that drive performance and create meaningful shifts in capability., • Learning Design, including Digital: Expert at designing and developing learning interventions using best practice methods, including digital solutions, to create efficient and effective learning experience., • Learning Evaluation: Defines, measures and interprets learning impact in relation to the organisation’s performance objectives or expectations using a range of quantitative and qualitative methodologies., • Agile Methodologies: Manages projects by dividing tasks into short phases of work (known as sprints) and frequently reassess and adapt plans., • Behavioural Change: familiar with behavioural science and behavioural change management., • Project/Programme Management: Handles a project or portfolio of projects as they progress through the typical stages of the project lifecycle including initiation, planning, execution and closure., • Stakeholder Management: Organises, monitors and improves relationships with stakeholders., • Relationship Building: Connects with others and forming positive relationships., • Data Analysis: Collects and interprets data in order to uncover patterns and trends., • Continuous Improvement: Continuously thrives to improve products, services, or processes., • Risk Management: Identifies, evaluates and manages risks by developing and implementing strategies, frameworks, policies, procedures and practices., • Commercial Acumen: Possesses knowledge of critical business concepts relevant to the business unit and demonstrates ability to use deep business knowledge to inform decision-making., • 10% on target bonus, • BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%, • From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • 25 days annual leave (not including bank holidays), increasing with service, • 24/7 private virtual GP appointments for UK colleagues, • 2 weeks carer’s leave, • World-class training and development opportunities, • Option to join BT Shares Saving schemes. Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit the broader organisation. Looking out: Delivering for the customer I execute brilliantly on clear priorities that add value to our customers and the wider business. Commercially savvy I demonstrate strong commercial focus, bringing an external perspective to decision-making. Looking to the future: Growth mindset I experiment and identify opportunities for growth for both myself and the organisation. Building for the future I build diverse future-ready teams where all individuals can be at their best. About us BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business. Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other. While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies. Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

Salary: £53,350 per annum Location:Remote with occasional office attendance in Birmingham required' Office space in London also available. Contract: Permanent, Full Time (35 hours per week) Start date: January 2026 Closing date: 23rd October About the Role: At Money Advice Trust, were passionate about making a positive difference. Were now looking for a Dynamics CRM Associate Developer to join our team and help us achieve our mission. As a Dynamics CRM Associate Developer, you will play a key role in delivering high-quality CRM solutions using Microsoft Dynamics 365 and the Power Platform. This is a hands-on technical position focused on configuration, customisation, and solution implementation to support critical business processes. Were looking for someone with proven experience in Dynamics 365 CE who can take full ownership of the solution lifecycle, from running workshops and gathering requirements to designing, building, and deploying robust applications. Youll bring strong expertise in Power Apps, Power Automate, and Dataverse, and be confident troubleshooting and resolving intermediate to complex issues, including escalated service requests. . Your key responsibilities will include: Configuring and customising Dynamics 365 CE (model-driven apps, Dataverse) to deliver business requirements Building workflows, forms, views, business rules, and process flows using Power Platform tools, with a focus on scalability and maintainability Translating business requirements into robust CRM features and delivering them to specification Supporting documentation, testing, and deployment of CRM functionality Contributing to structured release processes using Azure DevOps (or similar) Troubleshooting and resolving intermediate to complex issues, including collaborating with support teams and taking ownership of escalated service requests. Maintaining clear records of configuration and technical changes About You: Our ideal candidate will bring: Proven experience delivering solutions in Dynamics 365 CE and the Power Platform in a professional environment (not just personal projects or training exercises). Hands-on expertise with Power Apps, Power Automate, and Dataverse, including building and deploying production-ready solutions. Solid understanding of CRM security roles, data models, and solution configuration, with experience troubleshooting and optimising existing systems Ability to work independently on assigned tasks and take ownership of deliverables, while collaborating effectively within a team Strong communication and documentation skills, including writing technical specifications and user guides. Experience engaging with stakeholders to gather requirements and provide solutions. Excellent attention to detail and ability to manage multiple tasks effectively What We Offer: We believe in taking care of our people, and we offer a great range of benefits, including: 29 days annual leave plus bank holidays A contributory pension scheme Flexible hybrid working arrangement Generous Life Insurance Wellbeing days to support your mental health A healthcare cashback scheme Access to an Employee Assistance Programme Working outside the UK (up to 30 days in a 12-month period) Free on-site gym (Birmingham) Enhanced maternity pay A birthday voucher to celebrate your special day How to Apply Wed love to learn more about you! Please send us your CV and a short supporting statement (max 400 words) telling us why youd be a great addition to our team. We value authentic applications, so please refrain from using AI-generated content. Were interested in hearing your own words, experiences, and motivations this helps us understand your genuine interest in the role and what makes you unique. If you need any adjustments to help you perform at your best during the recruitment process, please contact us and well be happy to discuss them. Important Information We may close this role early if we receive a high number of applications, so please apply as soon as possible. We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page. Our Commitment to Inclusion We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values We put people first, We support each other, We solve problems underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds. TPBN1_UKTJ

We are seeking a confident and detail-oriented Information Manager to be based at our Birmingham office, supporting the delivery of the Chesterfield Custody Suite and Stoke CDC projects. You will play a key role in ensuring effective digital information management across the project lifecycle. The successful candidate will bring strong experience working with Common Data Environments (CDEs), a solid understanding of ISO 19650 standards, and a clear grasp of best practices in information management within a project-focused environment. Who We’re Looking For • HNC, NVQ, national certificate/diploma, or equivalent in relevant subject., • Demonstrable knowledge of digital information management and project delivery and attention to detail., • Familiarity with CDE systems (e.g., ASite, Viewpoint & ACC), • Understanding of ISO 19650 standards and structured data management, • Excellent communication and organisational skills What’s on Offer Our people are our greatest asset. We’re committed to recruiting, training, and developing people, who can drive innovation and help shape the future of energy. We invest in nurturing talent, offer a competitive base salary and a comprehensive benefits package, and support continuous professional development at every level of the organisation. • Hybrid working 36.5 hours per week / Flexibility to travel / 4 days in the office, • Medical Health Cover, • Life Assurance, • 25 days of annual leave, plus 1 additional day for your birthday, • Pension Scheme, • Family Friendly policies (Enhanced maternity & paternity), • My Perks (after probation) interest free tech loans, • Real career progression opportunities, • Discretionary annual salary reviews What you’ll be doing • Manage projects in line with ISO 19650 and internal CDE standards., • Deliver core Information Management tasks across one or more projects., • Support and train project teams on Dalkia’s CDE processes., • Liaise with external stakeholders, including clients, consultants, and main contractors., • Produce reports and KPIs for Project Lead and Information Management Lead and other leaders., • Handle day-to-day project queries and ensure project information is current and compliant., • Assist with project administration where required. Diversity and Inclusion At Dalkia, we believe that a diverse and inclusive workforce is essential to driving innovation and achieving a sustainable energy future. We are committed to creating a workplace where everyone feels valued, respected, and empowered to thrive regardless of background, identity, or lived experience. We welcome applications from all individuals and are proud to be an equal opportunity employer. Together, we’re building a culture that reflects the communities we serve and supports the transition to a net-zero world.

Title: Real Estate & Construction Account Handler Location: Leicester / Birmingham Salary: Negotiable + Benefits Overview: We are currently looking for an experienced Commercial Account Handler to join the professional and welcoming Real Estate and Construction team based out of the Leicester / Birmingham office. Our depth of experience enables the provision of independent advice and specialist expertise in various trade sectors. The objective being to provide unbiased and informed choices, fantastic customer service and market buying power that delivers the right insurance protection. The position will require servicing of existing Real Estate and Construction client accounts within the renewals process, including quotations, renewal administration, preparation of presentations to insurers, negotiating premiums with underwriters, processing adjustments and preparing client reports and other documentation. You will need experience working as an Account Handler (commercial classes) and you will need to be able to demonstrate a good understanding of customer service, negotiation skills, broking and market awareness. This is a good long term opportunity that will suit an experienced Account Handler looking for the next step or to take on more specialised sector responsibilities. The day to day: • Work closely with Account Executives and Directors to provide highest standard service to customers., • Secure and arrange appropriate cover at renewal at a competitive premium, completing all relevant documentation/computer work and hand over to relevant Account Executive/Director (if an allocated case)., • Take instructions relating to the provision of insurance cover from clients and Account Executives when appropriate., • Give instructions to insurers., • Ensure mid-term adjustments and declarations are processed and records updated., • Maintain appropriate rating spreadsheets, calculate additional and return premiums and understand competitive market rating., • Handle the invoicing of all premiums due., • Check all documentation (ie, policies and endorsements) for accuracy prior to sending to client., • Obtain quotations for any relevant new policies/renewals., • Be conversant with Company Procedures manual and the requirements of the FCA and to implement and maintain procedures as stipulated., • Be aware of market conditions and the strengths and weaknesses of competitors., • Visits to customers where agreed with the Account Executive., • Monitor trends, analyse results and prepare feedback to senior staff., • Deal with any other client issues that may arise, referring to the appropriate person when the enquiry falls outside your own knowledge and experience., • Carry out all duties and processes in accordance with the Rules of the Financial Conduct Authority (FCA) and any other applicable Codes of Practice., • Obey Company Rules and Regulations, based on the Berkeley Insurance Group Contracts of Employment and any other communications from the Company Management., • Be aware of Health and Safety requirements and to avoid any actions or omissions, which could create an unhealthy or unsafe environment for self, colleagues, customers or visitors., • Strictly adhere to all Group protocols in respect of use of technology and to avoid misuse of the systems., • Maintain strict confidentiality in respect of all information arising from and in connection with the group and the Company., • Concentrate on self-improvement both technically and by quality and maintain a Continuous Professional Development (CPD) log as provided. This will be fully supported by the Company and the Group., • Be aware of others’ needs and strive to help colleagues improve their technical knowledge and quality of output., • Undertake any other duties in keeping with the nature of the position., • Be conversant with and adhere to the Company’s Complaints Procedures. What’s on offer: • Competitive/Negotiable salary package & additional benefits, • Joint Pension contribution scheme, • Private Medical Scheme, • Transport assistance Your Experience: • Knowledge of UK commercial insurance broking, market practice and technical matters., • Classes of business offered by the Real Estate and Construction Division with reference to appropriate experts when the cover falls outside your own experience., • Strong team player, who will work closely with immediate team and other colleagues and stakeholders., • Sophisticated negotiating and influencing skills., • Outstanding communication and presentation skills., • Behaviour that inspires the trust and respect of team mates and key stakeholders., • Committed to continuous improvement and to adopting new working practices to raise standards of quality and efficiency., • Self-motivated and driven. We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Role: Business Development Regional Director Location: Birmingham Salary: Competitive Salary, Car Allowance & Benefits Package Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Business Development Regional Director, you will play a pivotal role in achieving our vision: • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers., • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential., • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way., • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers, • Consistent: We deliver dependable results, building trust with customers and colleagues., • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood., • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Business Development Regional Director, you will be at the forefront of our growth strategy. This is a high-profile, strategic role where you’ll identify new opportunities, build trusted relationships, and deliver bespoke solutions to an evolving client base. Key Responsibilities: • Lead and execute a regional business development strategy focused on expanding FirstPort’s presence., • Identify and secure new business opportunities with RMCs, RTMs, developers, and other stakeholders., • Confidently pitch and present tailored property management solutions that meet diverse client needs., • Conduct market research to anticipate trends, competitor activity, and emerging customer expectations., • Build and nurture long-term client relationships that support retention and future growth., • Attend industry networking events and represent FirstPort at key forums and meetings., • Work closely with the Head of Business Development and Regional Director to ensure alignment with wider company goals., • Collaborate with internal teams to ensure seamless client onboarding and exceptional service delivery., • Generate leads by leveraging an established network of property professionals., • Maintain a strong sales pipeline and contribute to strategic growth initiatives. Required Skills & Qualifications: • Minimum 5+ years of senior-level experience in residential property management (ideally TPI Level 3 or above)., • Proven success in business development and client acquisition, ideally within the property sector., • Strong knowledge of RMCs, RTMs, and developer needs and expectations., • Excellent communication, negotiation, and presentation skills., • Strategic mindset with strong commercial awareness and analytical skills., • Proficient in Microsoft Office and CRM systems. What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.

This just in - An incredibly exciting opportunity to be part of the Selfridges team at Lisa Eldridge! Join a fast paced, and fast growing, founder-led beauty brand which places value in stellar customer service, high product performance and integrity, artistic pleasure and of course, Lisa's un-dupable colours. The retail Business Manager is responsible for overseeing all the daily operations of the counter, maintaining the overall culture, ensuring the team represents and embraces the brand guidelines and expectations by ‘leading by example’ at all times. They will manage the counter team, including the hiring of a diverse team, managing individual performance and providing insightful and useful feedback. They will also manage daily target expectations, scheduling, as well as delegating duties and responsibilities. The ideal candidate will actively network in order to not miss opportunities, develop strategies to drive sales and customer growth, increase profitability and ensure targets are achieved. They will understand that maintaining high store standards and creating an entertaining working environment is key, whilst demonstrating a positive attitude with excellent internal and external customer communication skills. Lisa has a sincere and deep interest in her customer’s desires and needs. Our philosophy is centred around providing the tools and education to help our community feel their ultimate best in every moment and during every occasion of life. If you aspire to be part of this, are passionate about our values of elevating everyday artistry, and are looking for the personal & professional growth that comes from working as part of a dynamic business….we are waiting to welcome you! Job Role and Responsibilities: Sales Performance • Demonstrate solid understanding of sales, product knowledge, events, operations, retail beauty industry., • Capture consumer insights, sales trends and traffic patterns in order to influence planning optimisation., • Empower others to be strategic in their respective roles and be accountable for the results., • Optimise sales through effective customer experience, product knowledge and selling techniques., • Analyse and review goals, developing strategies to improve sales performance., • Schedule the team to optimise counter coverage according to the day of the week requirements and support the management of agency staffing., • Identify brand opportunities using the available tools to achieve and exceed targets., • Ensure weekly sales reports & monthly commission reports are completed on time., • Recognise and rectify obstacles that permit achieving targets and goals using problem-solving skills. Team Management & Development • Actively network, recruit, retain and develop a high-performing and diverse team onboard the very best talent to ensure the counter offers exceptional service and experiences., • Lead a dynamic management team responsible for driving team performance, through effective communication skills., • Lead by example of excellent timekeeping, punctuality and grooming., • Lead the team to maximise their ability, to meet or exceed sales and achieve targets., • Encourage conversation and communicate with your team regarding their feedback and needs., • Play an active part in team meetings., • Attend all brand product and artistry training., • Manage and communicate team rota 4 weeks in advance., • Schedule team accordingly to be able to attend all brand product training and development opportunities to enhance the teams’ skills and knowledge., • Manage staff behavioural and sales performance, including annual performance review and feedback to determine future development of team., • Recognise and target relevant specific KPI’s to the business., • Understand that working in retail means being flexible to support team and workload according to needs., • Resolve internal team issues and requests, in an efficient and timely manner., • Ensure you are a supportive team player., • Develop a culture of recognition, acknowledgement, and achievement amongst the team. Customer Experience • Act as an outstanding, responsible, passionate brand ambassador and team leader., • Develop a high performance team to deliver consistent, sincere and excellent customer service., • Greet every customer with a smile and acknowledgement, establish and understand their needs to ensure a high level of professional service and customer satisfaction., • Demonstrate sincere, personal and customer service excellence at all times., • Deliver thoughtful and bespoke artistry services and information to all our customers., • Ensure all customers leave knowing about the Lisa Eldridge story, values, and products., • Resolve customer issues and requests, in an efficient and timely manner., • Build the CRM database to drive repeat business and to develop customer loyalty for product launches, events and appointments., • Responsibility of taking customer details as required, correctly and following up to completion of customer needs. Administration & Operations • Ensure Health & Safety compliance through effective daily operations., • Accuracy of point of sale procedures with cash handling and payment methods, refunds and exchanges in a timely manner with attention to detail., • Stock storage is organised and presented appropriately according to guidelines being kept clean and hygienic and ensuring stock is safely secured in any stockroom areas., • Manage and organise stock, RGA, store transfers and testers working closely with Stock Room Controller, Operations & Supply Chain Manager and store Floor Managers to ensure healthy stock levels., • Manage stock checks and accurate stock takes with great attention to detail to ensure all stock is accounted for., • Understand the company’s business objectives, brand values, and actively strive to exceed expectations., • Ensure safety and security of the business and team., • Maintain outstanding counter hygiene & cleanliness standards at all times., • Follow and implement all visual merchandising, display presentation standards and guidelines in accordance with Head Office., • Bring new ideas for events, services and artistry to Senior Management and Store Floor Managers to continue to animate the counter., • Support all the counter organisation of testers, bags, hygiene and stationery as directed., • Adhere to all aspects of operations, company policies and procedures effectively with professionalism. Benefits • Competitive industry salary, • Commission scheme, • Exclusive staff discounts and gratis products, • Training & development About Lisa… Lisa Eldridge is one of the world’s most celebrated make-up artists. Equally invested in creating educational tutorials for her loyal community as she is orchestrating her signature red-carpet look for celebrity friends or conceiving avant-garde concepts for catwalk and editorial, Lisa has established herself as the most recognised and trusted voice in beauty. An early mover in the digital world, best-selling author and driving force behind the creative direction of several luxury brands, Lisa is the beauty authority both novices and professionals turn to for guidance. In 2019, decades of expertise and knowledge culminated in the launch of her eponymous brand. Representing Lisa’s impressive dexterity for colour alchemy both industry insiders and her loyal community describe her lip colours as ‘un-dupable’, while fashion bible, VOGUE describes the Seamless Skin Foundation: ’As close to a perfect foundation as you’re ever going to get’. A trusted disruptor at her core, Lisa continues to push the boundaries on colour, ingredients and techniques, guiding and inspiring her loyal community to experiment creatively and enhance their natural, unique beauty.

Salary: £25,000 - £30,000 per annum (D.O.E. + commission/bonus) Location: Brierley Hill, DY5 Hours: Monday to Friday, 09:00 - 17:00 with a 15:00 finish on Fridays. About Us With over a decade of experience, Match Finance specialises in sourcing tailored funding solutions for businesses across the UK. Leveraging a whole-of-market panel and strong lender relationships, we provide fast, efficient, and dedicated support throughout the funding process. Our passion lies in helping small and medium-sized enterprises overcome financial challenges and achieve their goals. With a strong reputation for quality and excellence, we are entering an exciting phase of growth and are now looking for a dynamic and motivated Sales Development Executive to join our team. About You We’re looking for an organised, ambitious and driven individual with a real passion for sales and business development. Ideally, you’ll have some previous experience working in a B2B or B2C sales environment, however this is not essential as all training will be provided. What truly matters to us is your energy, determination, attention to detail and your ability to build strong relationships with clients. If you thrive in a fast-paced environment, have excellent communication skills, and are motivated by hitting targets, we want to hear from you! Key Responsibilities • Lead Management: Support your Account Manager by contacting a mixture of warm, hot and cold leads in order to identify business opportunities. Maintain regular contact to assist in converting opportunities into sales., • New Business Development: Proactively identify and develop new client relationships so that we can continue to expand our customer base., • Client Relationship Management: Maintain and strengthen relationships with existing clients to ensure repeat business., • Sales Planning: Create and implement effective strategies and processes to help you consistently meet and exceed sales targets., • Market Awareness: Stay informed about industry trends to identify opportunities for growth., • Team Collaboration: Work closely with internal teams to ensure smooth project delivery and customer satisfaction., • Administration: Complete all administration work accurately and efficiently. What We’re Looking For • Ideally, previous experience in a B2B or B2C environment., • Tenacity, resilience, and a results-driven mindset., • Strong interpersonal and negotiation skills., • Confident using Microsoft Office (including Outlook) as well as any associated CRM software., • Ability to work independently while contributing to a supportive team culture., • A proactive attitude with the ability to identify and capitalise on opportunities., • Desire to learn and grow both personally and professionally in order to further your career. Why Join Us? • Attractive and welcoming modern office spaces, • Competitive base salary with an attractive commission structure., • Opportunities for career progression within a growing company., • A supportive and collaborative working environment., • A wide range of employee perks and benefits.

Our client is an award-winning, business orientated law firm who work with a host of widely recognised clients and organisations. Their litigation team is regularly ranked highly within the Legal 500 publication with one of their partners being ranked a Leading Partner and one Associate being ranked a Leading Associate. They are looking to recruit a strong, ambitious Property Litigation Solicitor to join the team at the office in Birmingham city centre. The ideal candidate will have experience in: • Contentious Landlord and Tenant matters acting for both tenant and landlord in residential and commercial property matters, • Boundary Disputes, • General property disputes, • TOLATA claims, • Professional Negligence claims relating to property, • Commercial /General Litigation experience would be useful in assisting the Commercial Litigation Team where necessary And Skills in: • Using Word, Excel, pdf Docs (or similar) and a case management system., • Advocacy when required., • Working as part of a Team and under pressure., • Building on the excellent reputation already established and help to develop their offering., • Taking an active part in firm wide business development., • Providing an excellent standard of client care and be able to manage client expectations. The role involves significant client contact and therefore someone with strong communication and client care skills is a must. You should be able to work under supervision, meet tight deadlines and as part of the dispute resolution team. The successful candidate should ideally be between 2 – 5 years' PQE. This level of experience has been given as an approximate guide for applicants but they are happy to consider the applications of candidates who fall outside of this level but who have the relevant knowledge/experience, together with the enthusiasm for this particular role. The role is based in the firm’s Birmingham City Centre Office. Flexible and Hybrid working options can be considered.

Jewellery Quarter Bullion – Head of Sales & Customer Service Location: Birmingham, Office-based Contract: Full time, permanent Salary: up to £70,000 + 30% bonus Package & Benefits • Salary: up to £70,000 depending on experience, • Bonus: up to 30%, • 33 days holiday (option to buy up to 5 additional days), • Private healthcare and life cover, • Employee and store discount, • Onsite Gym Office-based at our Birmingham Head Office; visa sponsorship is not available About Jewellery Quarter Bullion We’re passionate about gold and silver investment—making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £400m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. You’ll join a fast-paced, high-growth business with a market-leading online presence, and lead the continued evolution of our e-commerce success story. Role Overview This senior leadership position sits within the BullionByPost management team and is responsible for leading the Sales, Account Management, and Customer Service functions. The Head of Sales & Customer Service will manage around 20 employees, including two direct line managers, overseeing all customer-facing activity across UK and international markets. We’re looking for a strategic, commercially minded leader who can deliver sales growth while maintaining exceptional service standards. You’ll work closely with the senior leadership team to refine our sales and service strategy, drive efficiency, and enhance how we attract, engage, and retain customers. This role is ideal for a leader who leads by example, combining a hands-on approach to sales and operations with strategic vision. You will set the standard for excellence in customer interactions, demonstrating what ‘great’ looks like on the phone, and confidently guiding the team through change as the business continues to scale. Key Responsibilities • Lead, coach, and develop the Sales, Account Management, and Customer Service teams., • Design and implement a Sales & Customer Service strategy aligned to business goals and customer expectations., • Drive performance through effective use of data, KPI frameworks, target incentives and regular coaching., • Strengthen the Account Management function to build lasting relationships with high-value and repeat customers., • Collaborate with Finance, Marketing, and Compliance to enhance communication and process efficiency across departments., • Oversee recruitment, onboarding, and training to maintain a high-performing team culture., • Act as a senior escalation point for customer issues, ensuring prompt and professional resolution., • Champion the voice of the customer in senior management discussions, using insight to inform strategic decisions., • Lead process improvement and technology adoption initiatives to enhance operational capability. Skills & Experience • Proven experience leading Sales and/or Customer Service teams in a fast-paced, commercial environment., • Strong strategic and operational leadership skills, with the ability to translate strategy into clear, deliverable plans., • Experienced in managing multi-layered teams — including developing and coaching line managers., • Confident using data and KPIs to measure performance, drive improvement, and inform decisions., • Demonstrated ability to build strong, trust-based relationships across departments and with senior stakeholders., • Experienced in E-commerce, Financial Services, or high-value product sectors (bullion, luxury goods, or similar) would be ideal., • Excellent communicator with a track record of motivating and inspiring teams., • Comfortable leading through change, improving processes, and embedding new ways of working., • Analytical, commercially focused, and naturally collaborative., • Calm, professional, and decisive — able to handle complex situations with empathy and authority. Why You’ll Love It Here • You’ll join a high-performing, growing business with a £400m+ turnover and a proven record of success., • You’ll have the autonomy and influence to shape the Sales and Customer Service strategy for one of the UK’s leading bullion brands., • You’ll lead a passionate team who care deeply about delivering an exceptional customer experience., • You’ll work alongside an experienced, supportive Senior Management Team that values innovation and collaboration., • You’ll make a visible impact — your ideas and leadership will help take the business to its next phase of growth., • You’ll be part of a culture that rewards curiosity, ownership, and excellence., • You’ll be trusted, respected, and valued for the difference you make every day. About You You’ll be an experienced senior manager or head of department, confident in leading large teams and shaping commercial direction. You’ll thrive in this role if you: • Have significant leadership experience in Sales and/or Customer Service within E-commerce, Financial Services, or high-value retail., • Possess strong strategic and operational leadership skills, with a record of driving performance and engagement., • Are confident using KPIs, metrics, and customer insight to guide decisions., • Have experience managing and developing line managers and emerging leaders., • Excel at building relationships across departments and leading through influence., • Are calm, decisive, and empathetic under pressure., • Have strong communication skills and an analytical, commercially focused mindset. Ready to Apply? If this role sounds like a good fit, we’d love to hear from you. We’ll review all applications and be in touch to discuss next steps with shortlisted candidates. Application Deadline: 31st October 2025 At JQB, we champion diversity, promote equal opportunities, and support flexible working. We encourage applications from all backgrounds — you’re welcome here.

Associate / Associate Director – Planning (MRTPI) Location: West Midlands (hybrid) Sector: Private sector planning – residential & strategic sites Our client is a respected, growth-minded planning consultancy partnering with major housebuilders (e.g. Taylor Wimpey, Barratt Developments, Vistry). They are seeking an experienced Associate or Associate Director (MRTPI) to help deliver high-quality planning advice and applications across key strategic sites in the West Midlands. The opportunity You’ll play a pivotal role in shaping and delivering complex residential and mixed-use projects—combining robust planning policy advice with the preparation and management of planning applications. This is a client-facing, delivery-focused position with genuine scope to influence project strategy and mentor junior colleagues. Business development forms a small part of the role; the emphasis is firmly on client service and project leadership. Key responsibilities • Provide clear, commercially minded planning policy advice to private sector clients., • Lead, prepare and submit planning applications for strategic residential and mixed-use developments., • Project manage multi-disciplinary teams, programmes and budgets to successful outcomes., • Maintain strong relationships with clients, local planning authorities and stakeholders., • Guide and develop junior team members; contribute to best practice and quality standards., • Support light-touch business development: proposals, capability statements and occasional client meetings. About you • Chartered Town Planner (MRTPI) – essential., • Strong private sector consultancy background, ideally with residential/strategic land experience., • Proven track record advising on planning policy and leading complex applications., • Confident communicator with excellent report writing and presentation skills., • Organised, delivery-driven, and comfortable managing multiple projects and stakeholders., • Knowledge of the West Midlands planning landscape and housing market drivers. What’s on offer • Competitive salary and bonus aligned to seniority (Associate / Associate Director)., • Flexible, supportive culture with high-calibre projects and national housebuilder clients., • Clear progression, exposure to strategic work, and the ability to shape your portfolio., • Collaborative team that values quality, integrity, and work–life balance., • Work in a City Centre HQ office with great colleagues and a first-class support team around you. Applications (in confidence): Email: Call: Shaun Lewis, Director – 07789 371470 All approaches will be handled with the utmost discretion.

Social Media Content Creator – Birmingham (Office-Based) Location: Birmingham (Full-time, in-house) Salary: Up to £32,000 (depending on experience) We’re partnering with a fantastic client who is looking for a Social Media Content Creator to join their Birmingham-based team. This is an exciting opportunity for a confident, creative storyteller who enjoys being both in front of the camera and behind it, bringing fresh, engaging content to life across multiple platforms. About the Role This is a fully office-based position, working at the heart of the client’s content production team. You’ll plan, film, edit, and post high-quality videos, reels, and stories that highlight their people, culture, and services. From brainstorming creative ideas to confidently appearing on camera, you’ll help shape how their brand connects with audiences online. Key Responsibilities • Create engaging video and photo content for TikTok, Instagram, LinkedIn, and YouTube., • Represent the brand on camera — appearing in videos, interviews, and behind-the-scenes content., • Develop creative concepts and stay up to date with the latest social media trends., • Collaborate with the wider marketing team to plan campaigns and manage the content calendar., • Track and analyse performance metrics to enhance future content strategies. The Ideal Candidate • Confident and comfortable appearing on camera., • Strong understanding of social media trends, algorithms, and best practices., • Skilled in video editing tools such as CapCut, Premiere Pro, or Canva., • Excellent communication and storytelling skills., • Creative, proactive, and full of ideas. Why This Role? • Join a dynamic, forward-thinking team based in the heart of Birmingham., • Work with a brand that values creativity, innovation, and authenticity., • Fantastic opportunity to grow your skills and build your personal brand on camera., • Competitive salary up to £32,000 plus company benefits. Apply now!

Company Description Join SWISS RECYCLING METALS and turn your ambition into sustainable success! SWISS RECYCLING METALS: Our company is dedicated to protect the environment by providing recycling solutions for businesses and individuals. Every day, we collect, sort, and recycle dental waste. 🔬 With the world’s best extraction technique for semi-precious metals in waste, we are currently the leader in Europe in the dental recycling market. Join us and become a key player in the circular economy in your region! What we offer Do you want to contribute to preserving our planet by reducing waste and enabling the reuse of natural resources? Join our team as an Independent Sales Representative! You will reach out to dental offices and dental prosthetists in your area (West Midlands) to convince them to work with SWISS RECYCLING METALS. In practice, your role will involve visiting dental offices to analyze and buy the dental waste (metal-ceramic dental crowns). To help you in this mission, you will receive training and have access to special equipments, along with a CRM app. Since the dental recycling market is still underdeveloped, your business development potential will be huge! This position is for you if The market is to be conquered! We are looking for someone capable of developing their sector and becoming the key contact and leader for our clients. What do you bring to the table? Good interpersonal skills, listening ability, perseverance, and the capacity to convince dental offices not to throw away their waste. If you’re a great salesman, have the desire to succeed, and want to earn well, we invite you to apply now! Why join us Our corporate culture rewards performance and guarantees the well-being of our employees. Here, you’ll benefit from: • A salary that can reach up to £150K/year, • Commissions + monthly bonuses based on goals, • An annual seminar, always organized in a prestigious location!, • Right to disconnect (no work in the evening after you leave the office!), • A WhatsApp support group among salespeople Send your application:

Powered by industry-leading Metro technology, Metro deliver import/export air, ocean and road freight forwarding, supply chain management, logistics and specialised services in retail, manufacturing and chemicals. At Metro, its our innovative technologies, pushing of boundaries, and most importantly, our employees that sets us apart. About the role: We are looking for a motivated and forward-thinking Talent Development Lead to take ownership of our direct recruitment strategy, build a strong talent pipeline, and help shape our approach to internal talent development. This is a varied role that combines hands-on recruitment, people development projects, and strategic input into how we grow and retain talent across the business. You’ll play a key part in leading recruitment activities, developing our early careers and future talent programmes, and working closely with the Head of Organisational Development to support wider talent initiatives and career pathways. Key Responsibilities: Recruitment & Talent Pipelining: • Lead direct recruitment activity across all business areas, with a focus on proactive sourcing, • Use LinkedIn Recruiter to identify, approach, and engage top talent for current and future roles, • Build and maintain talent pools to support workforce planning and business growth, • Ownership of the end-to-end recruitment process, from advertising through to offer and onboarding, • Develop strong working relationships with hiring managers and external agencies where needed, • Promote the employer brand through online presence, campaigns and candidate engagement Talent & Development Projects: • Liaise with the Head of Organisational Development to support the development of internal talent pathways and career development frameworks, • Contribute to people-focused projects such as onboarding, succession planning, and engagement initiatives, • Support the continuous improvement of our recruitment and onboarding experience, • Help shape and implement development initiatives that support learning, growth and internal mobility Future Talent Programmes: • Take ownership of future talent programmes including Work Experience, Apprenticeships, and Graduate schemes, • Coordinate outreach to schools, colleges, and universities to promote opportunities, • Develop and manage structured onboarding and development pathways for early careers talent, • Build and maintain relationships with external providers and internal stakeholders HR Administration & Coordination: • Maintain accurate records in line with HR and data protection requirements, • Support HR systems and process development in recruitment and onboarding areas, • Provide support for recruitment and learning-related activity What We’re Looking For • Strong experience in direct recruitment, with proven success using LinkedIn Recruiter to identify and engage talent, • Confident in managing full recruitment cycles and working proactively with stakeholders, • Experience or strong interest in learning and development or organisational development, • Excellent organisational skills with the ability to manage multiple priorities, • Comfortable taking initiative and bringing forward ideas to improve candidate and employee experience, • Strong written and verbal communication skills, • Tech-savvy, with good knowledge of MS Office and applicant tracking systems Desirable • Experience working with or leading early careers programmes (e.g. apprenticeships, work placements, graduate schemes), • Experience working in freight forwarding, logistics, or a fast-paced commercial environment Why choose Metro? • Competitive salary including a bonus which is paid twice a year!, • Access to our benefits, discounts and wellness platform including offers on gym memberships, a wide range of restaurants, retail and much more., • Health cash plan., • Octopus Electric Vehicle car scheme., • Free parking., • Respectful working environment., • Plenty of opportunities for training and development We are looking for candidates who are happy to work in the office full-time during regular business hours.

Got a track record of building brilliant relationships that deliver real outcomes? The Challenge We're Europe's biggest Performance CSS, managing £1.2B in GMV for retailers like B&Q, Boots, and JD Sports. Our mission: 4x our impact to £5B in 24 months using proprietary AI that finds opportunities others can't see. Location: Birmingham (2 days a week in office, 3 days remote). Salary: Starting from £45,000 + performance bonus. Department: Retail Partners Team Start Date: ASAP - reviewing applications weekly. We're looking for a Key Account Manager who genuinely enjoys working with retailer affiliate, marketing and PPC teams to help them succeed. Someone who gets satisfaction from solving problems, building trust, and delivering exceptional results through strong relationships. If you've got a brilliant track record of relationship building and achieving outcomes, we'll teach you the affiliate and PPC specifics. The Role You'll look after a portfolio of Enterprise retail clients, being the main point of contact for their affiliate managers, marketing teams, and PPC specialists. You'll help these teams get the best results from their performance marketing campaigns. What You'll Actually Be Doing Client Relationship Management • Build strong working relationships with retailer affiliate managers, marketing teams and PPC specialists., • Understand each retailer's performance marketing strategy and how we fit into it., • Develop practical account plans with realistic KPIs for each retail client., • Run regular business reviews that actually add value to their affiliate and PPC campaigns., • Keep the CRM up to date (yes, it's boring, but it matters). Retention and Growth • Ensure clients renew because you've delivered tangible outcomes for them., • Identify opportunities to drive further value through additional solutions., • Hit your quarterly targets by focusing on client outcomes, not pushy sales tactics., • Forecast accurately based on the real value you're delivering. Day-to-Day Excellence • Learn and understand your retail clients' businesses, their marketing goals and campaign objectives., • Provide practical guidance that drives real outcomes for their teams., • Coordinate with our internal teams (Sales, Traffic Management, Marketing) to deliver results., • Handle escalations professionally when things go wrong (because sometimes they do)., • Focus relentlessly on what moves the needle for your clients. Working with Events and Resources • Encourage client engagement through our events and leadership resources., • Share best practice and insights that help clients achieve their goals. Who We're Looking For Essential Experience • You've got a proven track record of building and maintaining exceptional B2B client relationships, • You're outcomes focused, with evidence of delivering measurable results for clients, • You can demonstrate how your relationship building has driven real business value, • You can juggle multiple retail accounts without dropping the ball The Right Approach • You genuinely care about client outcomes and measure your success by theirs., • You're organised and prepared for client meetings., • You can analyse data and turn it into actionable recommendations., • You communicate clearly, whether it's good news or bad., • You solve problems rather than pass them on., • You build lasting relationships based on trust and results. What Really Matters • You thrive on being exceptional at customer success and relationship building., • You're driven by achieving tangible outcomes for your clients., • You find satisfaction in delivering outstanding value to retail clients., • You're comfortable learning new sectors quickly (we'll teach you affiliate and PPC)., • You build trust through consistent delivery, not false promises. Why This Works for the Right Person This role is perfect if you're passionate about building relationships that deliver measurable outcomes. You'll have the opportunity to become a trusted partner to leading Enterprise retailers, making a real difference to their performance. We don't expect you to know affiliate marketing or PPC inside out. We do expect you to bring exceptional relationship skills and an outcomes-focused mindset. We'll teach you the technical bits. You'll work with established Enterprise retailers, have the support you need to succeed, and be recognised for the exceptional value you bring through your relationship expertise. What We Offer • A customer success role where relationship excellence and outcomes are truly valued., • Enterprise retail clients with established affiliate and PPC programmes., • Full training on affiliate marketing and PPC (we'll teach you everything you need)., • A team that values doing the job well., • Competitive salary that rewards exceptional performance., • We offer 25 days annual leave plus all UK public holidays with the opportunity to buy more., • The tools and support to actually help your clients succeed., • Company pension., • Discretionary bonus., • Group life assurance of 10x fixed annual salary up to £500,000 cover., • Training budget., • Charity donation salary sacrifice match scheme., • Charity personal event donation match scheme., • External counselling service available., • Access to the UK bike2work scheme and Electric Vehicle schemes., • Full ongoing training is provided within the team and from external training source. Interested? If you're thinking "this sounds like a company that values outcomes and relationship excellence over sector experience," we should talk. Tell us about your track record of building exceptional client relationships and the outcomes you've achieved. Show us examples of how you've delivered measurable value through relationship excellence. Don't worry if you haven't worked in affiliate or PPC before, we can teach you that. NO AGENCIES - Please note we do not accept applications from agencies. We will treat all CV's submitted as Direct Applicants. Redbrain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, disability, gender reassignment, pregnancy and maternity, sex or sexual orientation, race, religion or belief or any other protected characteristic. This policy applies to all employment practices within our organisation, including but not limited to recruitment, promotion, compensation, benefits and training.

Job title: Water Supply Technical Specialist Position type: Fixed Term Job reference: 433677 Location: Birmingham (B5 4UA) or London (E14 4HD) based with hybrid working Salary: £38,764 - £50,000 Closing date: Tuesday 04th November 2025 at 23:55 Join Ofwat's RAPID & Environmental Planning Directorate as a Water Supply Technical Specialist Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. Following the Independent Water Commission's final report, the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. We are working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role The Water Supply Technical Specialist role has an important and valuable contribution to enable us to deliver on our goals and regulatory commitments. This is an exciting opportunity for someone with a background in engineering, water or environmental science, or operational/asset management, looking to work within a regulatory environment. You will join the Water Quality, Resilience and Security sub-team, part of the Water Supply team within the RAPID and Environmental Planning Directorate. The team works closely with the Drinking Water Inspectorate (DWI), Defra, Environment Agency (EA), and Natural Resources Wales (NRW) on water supply issues from source to tap, while also collaborating with colleagues from the Price Review Directorate. You will have the opportunity to work across several key areas, which may include: • Assessing Company Delivery Plans, Price Control Deliverables (PCDs) and Annual Performance Review (APR) data to provide effective oversight of company performance., • Engaging directly with water companies through the large scheme process, understanding uncertainty, risks and issues to support the cost effective delivery of schemes to time and budget., • Assessing information submitted as part of the cost change process. This may involve the development of benchmarking models and undertaking detailed reviews of company proposals., • Relevant experience within clean water sector engineering, capital or environmental programmes, asset/operational management and/or business planning., • Degree level qualification in engineering, science, or similar technical specialism/discipline or equivalent relevant professional experience., • Experience of building and maintaining constructive working relationships with internal and external stakeholders to understand their needs and expectations, and to influence and collaborate effectively to deliver desired outcomes., • Experience of designing and delivering procedures and processes., • Numerate with analytical and problem-solving skills, including experience of analysing and accurately interpreting a range of data and insights to inform evidence-based decisions and solutions for complex problems., • People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way., • Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration., • Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting., • Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices., • Excellent employer pension contributions., • 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave., • Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership., • Fees paid for membership of relevant professional bodies., • Up to 3 volunteering days per year., • Recognition vouchers scheme rewarding your hard work.

?? NIGHTSHIFT SUPERVISOR TRANSPORT OPERATIONS ?? Location: Wednesbury ?? Shift: Sunday to Thursday, Start Time 20:00 ?? Salary: £36,000 - £38,000 per year (DOE) About the Role: Were looking for a proactive and safety-conscious Nightshift Supervisor to lead our transport operations during the night shift. Youll play a key role in ensuring deliveries are made efficiently, vehicles are compliant, and drivers are well-supported. Key Responsibilities: Safety First: Enforce safe working practices and ensure PPE is worn at all times. Driver Support: Induct, brief, and debrief drivers to ensure smooth operations. Vehicle Compliance: Conduct vehicle and trailer checks, report defects, and ensure roadworthiness. Loading Oversight: Prepare trailers for loading and ensure schedules are met without delays. Communication: Maintain clear communication with drivers, loading teams, and the transport office. Customer Focus: Promote a Can Do attitude and deliver excellent service. Continuous Improvement: Support audits, training, and development initiatives. Vehicle Movements: Some TUG driving can be involved (full training given - no special licence required) What Were Looking For: Strong leadership and organisational skills Excellent communication and problem-solving abilities A commitment to safety and compliance Experience in transport or logistics operations (preferred) Why Join Us? Competitive salary Supportive team environment Opportunities for training and development Be part of a business that values initiative and continuous improvement Ready to take the wheel? Apply now and help drive our night operations forward! Call Rapier Employment on 0121 227 8001 (Opt 3) to apply or find out more. Rapier Employment has been established in the UK for over 35 years, specialising in supplying temporary and permanent workers into the Commercial, Production and Logistics sector. For more vacancies, visit TPBN1_UKTJ

Experience of driving a large van with a suitable driving licence. The van is based at our head office in Woodgate Valley – B32 3BZ. We require a volunteer van driver to help us deliver our custom-made bikes and trikes to locations such as parks and community centres around the West Midlands.

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Would you like to join a team of expert Insurance Account Executives? Our encouraging and ambitious team are looking to hire the newest member to join their dynamic office. Working for a global strength in the insurance market, responsible for servicing accounts in an efficient, flexible manner. Supporting your peers to meet client demands, achieve both renewal retention and growth rates. You’re driven, hardworking and business focussed, whilst keeping our clients at the heart of your actions. How you'll make an impact • Control the renewal process for your clients. Gather information from Clients and Prospects using superb communication skills., • Maintain and grow your book of business by chasing and securing new business leads., • Openly discuss renewal terms with customers and seek alternatives to discuss with them. Talk to brokers and gain access to the most competitive terms that meet your clients objectives!, • Visit with clients as appropriate, it's here that your interpersonal skills will shine., • Assess account queries and credit control matters, resolve efficiently and raise any concerns with the right team., • Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/ Cert CII, • Educated to A-Level standard or equivalent with a strong working knowledge of general insurance products, services, classes of insurance., • Strong knowledge of client market and insurance industry network, London Market, Lloyds and Industry., • Due diligence in administration, policy documents and processes, • Excellent client service focus; the customer is always your top priority, • Generate and driving new business using exceptional communication and interpersonal skills., • Actively deal with ambiguity and have outstanding accuracy and attention to detail, • Continually building your industry knowledge and seeking development On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview Working within the Gallagher Care and Charity Division, responsible for the management and development of relationships with allocated clients, working closely with Account Managers to provide exceptional service to new and existing clients by advising on and securing appropriate cover to meet their demands and needs, seeking growth opportunities, achieve optimum profitable renewal retention and growth. This is a hybrid working role combining working from home and regular office attendance as agreed depending on location. How you'll make an impact • Serve as the main point of contact for assigned clients, building and maintaining strong relationships, undertaking regular meetings to understand their insurance and risk management needs, preferences and expectations. Have overall responsibility for the client’s relationship with Gallagher, • Identify and capitalise on new business and growth opportunities to drive sales and growth. Develop revenue through insurance programs plus wider client service offerings, • Obtain and maintain risk information including fact find, survey reports and site photos, accompanying insurer surveys that arise. Review claims experience and advise Clients on trends, effects and risk management., • Assist in broking where appropriate, deal with internal and external queries from colleagues or underwriters, • Link in with wider team resources where appropriate – e.g. claims, risk management, marketing, • Present terms, deliver new business or renewal report and accompanying documents, obtain client instructions and provide clear closings to the Account Manager., • Ensure compliance with FCA regulations and Gallagher policies and procedures and quality standards, raising any complaints, errors or omissions with management on discovery to protect Gallagher’s reputation. Work in accordance with the requirements detailed in the Gallagher UK Professional Standards Manual., • Maintain and update knowledge of insurance products, services and markets as and when developments occur, • Build and maintain network of contacts in both internal and external markets., • Cultivate a positive, respectful work culture that promotes teamwork, particularly with your Account Managers, • Good understanding of insurance principles and the coverage, terms and conditions of transacted risk types develop knowledge of the requirements of the niche sectors in which we operate., • Understand insurance laws and their impact on advice provided and client programs, • Risk aware with strong planning and analytical skills along with accuracy and high attention to detail, • Excellent written and verbal communication and interpersonal skills to build rapport with clients, insurers, team members and management. Authentic communication skills for varying audience., • Ability to ask relevant questions to identify client needs, • Adept at negotiating to achieve the desired result, • Professional and empathetic with team members, internal and external clients, even in conflict situations, maintaining confidentiality and integrity at all times, • Self-motivated with a results oriented mindset whilst able to work within a team to achieve priorities and motivate others, • Able to plan and organise, multi-tasking to support several lines of enquiry within a regulated, measurable framework to achieve SLA’s, • Proficiency in using MS Office, Acturis and Gallagher applications (Acturis and knowledge of Gallagher applications can be developed), • Aligned with Gallagher vision, values and strategy, • Willingness to achieve Cert CII as minimum, work towards higher insurance qualifications is desirable . Maintenance of appropate CPD requirements., • Eligible to work in the UK, • Ability to travel to client sites and other Gallagher offices where required., • Proactive in lead management and follow up, • Excellent planning and analytical skills, • Deals with ambiguity, • Comfortable and credible at decision-maker level On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days, • Defined contribution pension scheme, which Gallagher will also contribute to, • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x, • Income protection, we’ll cover up to 50% of your annual income, with options to top up, • Three fully paid volunteering days per year, • Employee Stock Purchase plan, offering company shares at a discount, • Share incentive plan, HMRC approved, tax effective, stock purchase plan, • Critical illness cover, • Discounted gym membership, with over 3,000 gyms nationally, • Season ticket loan, • Access to a discounted voucher portal to save money on your weekly shop or next big purchase, • Emergency back-up family care Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with ___ . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Head Office in Rubery, Birmingham with flexibility for work from home up to 2 days a week.Free breakfast and lunch available.For more information about careers at 14forty and our benefits please visit: Careers at 14forty.We're currently recruiting a dedicated Administrator to help ensure the smooth