Brooklyn Park
Job DescriptionWhy You’ll Love this Program Manager – Detox Job! Are you passionate about helping others navigate life’s toughest challenges? As a full time Program Manager at EOSIS Gateway Recovery - Brooklyn Park in Brooklyn Park, MN, you’ll have the unique opportunity to support individuals during one of the most vulnerable—and courageous—moments in their lives. The Program Manager is responsible for the supervision of Recovery Technicians as well as supporting leadership with various administrative tasks. In carrying out the position’s requirements, confidential working relationships with leadership, clinical staff, administrative staff, and clients must be maintained. Must follow all state and federal guidelines, exercise sound judgment and discretion, demonstrate initiative, trustworthiness, cooperation, and dependability while performing assigned tasks and responsibilities. Pay: $58,000 - $75,000 Annually Shift: Full-Time, 1st Shift Why EOSIS? • Time Off: 20 days of paid-time-off + 6 paid holidays, • Insurance: Health, dental, and vision insurance + HSA/FSA, • Education: Tuition reimbursement and discounted tuition at select colleges, • Future Planning: 401(k) – ROTH and traditional options, • Career Path Opportunities, • Discount with Verizon Cell Phone Plans Each day, you’ll help rebuild lives by making a real impact on people recovering from addiction and mental health challenges. With approachable leaders who listen, support, and encourage growth, you’ll experience what it means to be rising together in your career. A strong culture of care, where team members look out for one another and stand together through challenges, keeps you rooted in teamwork as you do meaningful, life-changing work. Ready to help clients build healthy routines and find their path to lasting recovery? Join EOSIS Gateway Recovery - Brooklyn Park as a full time Program Manager in Brooklyn Park, MN, and be a steady source of support and guidance. Apply today and make a difference where it matters most! ResponsibilitiesThis job is expected to complete the following functions. This is not an all-inclusive list. This job may be assigned other functions or tasks as business needs dictate. This is meant to be a general description of the most essential duties only. A. Clinical Procedures • Manage and oversee all Recovery Technician, this includes hiring and training, • Ensure Company’s screening and admission protocol are being followed. This includes client interviews to obtain their basic medical history and current health complaints., • Ensure basic health screening procedures with all clients, as directed by Registered Nurse, are being implemented, • Ensure Recovery Technicians are regularly observing clients' health status, particularly as it relates to detoxification and withdrawal and assisting clients with basic activities of daily living and personal hygiene, as needed., • Foster a climate of corporation and respect between staff, • Assist with Recovery Technician duties, when required B. Supervise Recovery Technicians, • Manage and oversee all Recovery Technician, this includes hiring and training, • Ensure Company’s screening and admission protocol are being followed. This includes client interviews to obtain their basic medical history and current health complaints., • Ensure basic health screening procedures with all clients, as directed by Registered Nurse, are being implemented, • Ensure Recovery Technicians are regularly observing clients' health status, particularly as it relates to detoxification and withdrawal and assisting clients with basic activities of daily living and personal hygiene, as needed., • Foster a climate of corporation and respect between staff, • Assist with Recovery Technician duties, when required C. Additional Duties, • Embrace, support and foster the Company’s culture, Code of Conduct and Mission, Vision and Values, • Other duties as assigned Required SkillsRequired:, • Must be at least 18 years of age and must be free of substance use problems for at least one year immediately preceding their hiring and must sign a statement attesting to that fact., • Must possess a minimum of high school diploma or General Educational Development (GED), • Must have, or obtain the following (if requested):, • a current first aid certificate from the American Red Cross or an equivalent organization, • a current cardiopulmonary resuscitation certificate from the American Red Cross, the American Heart Association, a community organization, or an equivalent organization, • Preferred Education: Some college or technical school, • Preferred Experience: At least two years’ experience working as a technician or health services assistant in a substance use disorder detoxification or treatment setting. 1. Knowledge of:, • State and Federal law regarding confidentiality of alcohol and drug treatment records and HIV testing/status including 42 CFR, part 2, • First aid for seizures, trauma, and loss of consciousness, • Client bill of rights in Minnesota Statutes 148F.165, and staff responsibilities in Minnesota Statutes 144.651 and 253B.03, • Basic health screening procedures with intoxicated clients that consist of:, • blood pressure, pulse, temperature, and respiration readings, • interviewing to obtain relevant medical history and current health complaints, • visual observation of a client's health status, including monitoring a client's behavior as it relates to health status, • Supporting clients with basic activities of daily living and personal hygiene, • Health Insurance Portability and Accountability Act (HIPAA), • Business and office practice/procedures, • Healthcare industry, especially substance abuse and mental health services, • Technology proficiency with various software packages including EHR/EMR and keyboarding skills, • Continuous quality improvement 2. Skills:, • Very detailed and organized, • Relates effectively with public, peers, subordinates (if applicable), and leadership staff, • Critical thinking and problem solving, • Excellent verbal and written communication, • Ability to lead, mentor and motivate others, • Strong customer service 3. Abilities to:, • Work under general supervision as well as independently in the absence of specific instructions, • Demonstrate initiative, • Maintain confidentiality, • Multi-task and work effectively under pressure in a high volume, fast paced environment, • Demonstrate work flexibility, • Follow all program personnel policies and procedures, • Effectively represent the company with a professional attitude with communication and interactions with co-workers, guests, family members, visitors, community and referral sources., • Demonstrate trustworthy behavior, • Establish and maintain effective working relationships with both clients and other staff in an ethically and legally appropriate manner, • Maintain files where discretion is involved in assigning items to their proper places, • Prioritize workload and work within deadlines, • Communicate effectively in the English language, including verbal and written communication with both internal and external contacts, • Exercise sound judgment, emotional intelligence, and good decision-making abilities, • Interpret and apply standards, regulations, policies, and procedures relative to this position, • Assemble information from various sources for records and reports, if required, • Anticipate problems and solve prior to occurring, where possible, • Adhere to professional boundaries, • Resolve conflicts, • Adhere and support Company’s philosophy, goals, decision, and help meet objectives Physical Requirement, • Hearing Ability to hear staff, patients, incoming calls, and callers, • Vision Ability to see computer screen, paper documents, patient charts, • Hearing Will experience moderate noise levels, • Speaking Ability to speak to staff, patients and external customers/vendors, • Sitting Approximately 5-6 hours per day, • Standing Approximately 1-2 hours per day, • Lifting Up to 50 Ibs EOSIS (formerly Meridian Behavioral Health) is a leader in behavioral health care and addiction recovery services, with a network of addiction treatment centers in Minnesota.