Complaints jobs in Liverpool - Page 2Create job alerts

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints are managed efficiently, fairly, and in line with Housing Ombudsman standa.

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrives Complaints Policy, the Housing Ombudsmans Complaint Handling Code, and all other applicable regulatory standards. Complaints Resolution Officer / Complai

We're recruiting an experienced Complaints Officer (Housing) to join a busy local authority housing service, focusing specifically on Stage 2 complaints. The Role ·Lead on Stage 2 complaints across housing services, carrying out thorough and independent investigations ·Review Sta

Thrive Homes are seeking for a Complaints Handler to be responsible for investigating and resolving customer complaints in accordance with Thrive’s Complaints Policy, the Housing Ombudsman’s Complaint Handling Code, and all other applicable regulatory standards. Complaints Resolution Officer / C

What you will do as a Complaints and Enquiries Officer - Manage and respond to complaints and enquiries relating to homelessness services - Handle cases involving statutory homelessness decisions, housing register applications, and temporary accommodation - Ensure all responses are compliant with

This Complaints Handler position gives you the opportunity to make a real impact by ensuring Stage 1 and Stage 2 complaints are managed efficiently, fairly, and in line with Housing Ombudsman standards. Managing and investigating Stage 1 & 2 complaints from tenants and residents. Acting as the main

An understanding of dealing with complaints from the first stage and working within a complaints team would be beneficial. Salary: Starting Salary at £32,558, with future progression opportunities to £34,635 per annumShift Hours: PermanentComplaints HandlerAgile Hybrid Homeworking - Based at any o

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. By championing the benefits of learning from complaint outcomes across the business, you will lead the strategic direction of our complaints de

A leading third-party managing agent is seeking an entry-level administrative professional to join the Complaints Operations team. This role involves managing complaints, drafting professional correspondence, and supporting compliance with regulatory deadlines.

Ready for the next step in your career? Join a collaborative, enthusiastic team working.AtAptean,you’llhelp deliver best-in-class solutions that improve customer experience.We’re looking for a Business Consultant to strengthen our position as the leading provider.You’ll join a fast-paced, grow

We’re looking for a Complaints Manager to own and evolve our complaints function — ensuring customers receive fair, timely, and empathetic resolutions while turning complaint insights into meaningful product and operational improvements across the company. Lead the end-to-end complaints lifecycl

A global software company in the United Kingdom is seeking a Business Consultant to enhance customer experience through cloud-based solutions.The role involves leading software implementations, conducting workshops, and providing training.Ideal candidates should have at least two years of relevant e

This is an entry‑level administrative role within the Complaints Operations team of a leading third‑party managing agent in the Lloyd’s of London market. The team is responsible for ensuring complaints are handled accurately and within strict regulatory timeframes, helping protect customers an

Clinical Standards Lead - Clinical Complaints, Risk and Assurance. Are you passionate about driving clinical excellence, reducing risk, and shaping a culture of safety and transparency? Join us as a CSL – Clinical Complaints, Risk and Assurance and play a pivotal role in enhancing customer experie

In this role, you will be the first point of contact for complaints, ensuring concerns are handled sensitively and recorded accurately.

Complaints & Continuous Improvement Lead. We’re looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you’ll lead continuous improvement initiatives, streamline process

We're looking for a proactive Complaints & Continuous Improvement Lead to drive service excellence across our Cement, Packed Products, Aggregates and Powders businesses. In this key role, you'll lead continuous improvement initiatives, streamline processes, and manage end-to-end customer complaints

A leading service provider in London is seeking a Customer Service Assistant to manage customer complaints effectively and ensure high customer satisfaction. Responsibilities include logging complaints, conducting investigations, and maintaining communication with customers.

We're looking for a Complaints Business Partner (CBP) to drive organisational learning through complaints, managing our most complex cases and embedding processes and capabilities across teams to ensure insights inform strategy and improve resident outcomes. Analysing complaints data and Ombudsman f

This player-coach role involves managing complex chargebacks and complaints.

A leading healthcare provider in the UK is looking for a Clinical Standards Lead to enhance clinical practices across its services.This hybrid role involves overseeing complaint investigations and implementing strategies to improve clinical outcomes.The ideal candidate will have significant experien

A leading fintech company is seeking a Senior Complaints Operations Manager to oversee their complaints department, ensuring regulatory compliance while enhancing customer satisfaction.

Una empresa de servicios públicos líder busca un miembro del equipo de quejas para gestionar y resolver las inquietudes de los clientes de manera eficiente.El rol incluye interactuar con los clientes y mantener relaciones sólidas mientras se asegura una experiencia positiva.Se ofrecen 36 días de

A growing financial services company in the UK is seeking an Aftersales Agent to manage customer complaints effectively. You will be responsible for the entire complaints process, ensuring positive outcomes.

A leading UK financial services group is seeking an experienced Senior Complaint Handler to manage Defined Benefit pension complaints. The role involves investigating complaints, ensuring regulatory compliance, and delivering empathetic customer responses.

Identify root causes and trends in complaints, escalating risks and making recommendations for process improvements. Previous experience handling complaints within financial services, ideally within lending, banking, or SME finance. Experience dealing with B2B complaints (desirable).

In this key role, you'll take ownership of complaints from start to finish, working to resolve issues effectively, restore customer trust, and drive continuous improvement across the organisation. Managing and investigating complaints thoroughly and impartially. Supporting positive external relation

A leading utility company in Birkenhead seeks a Team Member (Complaints) to manage customer complaints and inquiries.

Strong experience handling complex complaints, ideally within pensions or financial services. You will own and manage all Defined Benefit pension complaints, achieving the right customer outcomes while identifying opportunities to continually improve service throughout PRT Client services, LGRI. You

Claims & Complaints Lawyer (Contract). In this position you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk‑related matters. Drafting responses to client complaints.

In this role, you will manage complaints and support the Compliance Team, ensuring all cases are logged according to FCA guidelines.

A local authority in Trafford is seeking a skilled professional to manage Children’s Services complaints in compliance with statutory frameworks. With a focus on fairness and transparency, you will oversee all stages of the complaints process while fostering a culture of continuous improvement.

A leading housing association in the UK is seeking a skilled Complaints Compliance Officer to manage outcomes from Housing Ombudsman Service determinations. In this role, you will utilize your knowledge of complaints legislation to guide decision-making and work collaboratively with various stakehol

London Borough of Harrow has an exciting opportunity for a Senior Professional - SEND Tribunals, mediation and complaints. In addition, you will manage all requests for mediation and complaints received by the SEN Assessment and Review Service. Knowledge of Local Authority complaints procedures.

This is a critical role supporting Medway Council in managing complex SEND casework, complaints, and tribunal processes. Prepare evidence and responses for complaints, enquiries, and Ombudsman investigations. Monitor and track tribunal作为 tukuna casE complaints, and outcomes to inform service imp

A legal consultancy firm is seeking a Case Reviewer to conduct independent reviews of complaints regarding Service Police forces.

A well-established B2B lender in the UK is seeking an experienced Complaints Handler for their risk and compliance function. This role involves managing customer complaints, ensuring they are resolved fairly and in compliance with regulatory requirements.

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Receptionist - Brussels, Belgium.Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Receptionist to join our team!.As a Receptionist , you will welcome ou

Job IntroductionCooking OperativeHourly rate £14.Shift PatternMonthly Rotation: 3 weeks working 3 x 12 hours, 1 week working 4 x 12 hours (rotating days & nights 05.Why 2 Sisters?When you join 2 Sisters, you will become part of one of the UK’s largest food manufacturers, with an annual turnover o

Fast Food Delivery Driver - Lancashire.Takeaway Delivery Driver - Full Driving License.Full-Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Takeaway Delivery Driver you'll be the face of our service out on the road, connecting our kitchens with our customers.We are seeking a