Senior customer success manager jobs in Norwich - Page 2Create job alerts

The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Track and report o

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Experienced with Customer Success platforms (e.

General Manager (Business Development Manager) – Furnishing Fabrics. Hybrid: 2 days office / 3 days visiting customers & sales team. Looking for a commercially sharp, people-first General Manager to help take this thriving 7-figure business into the 8-figure future it deserves.

Vickerstock are proud to be working in partnership with a well-established and growing supplier to UK food and drink manufacturers to recruit a Senior Customer Development Manager to drive sustainable commercial growth across a portfolio of B2B customers. Senior Customer Development Manager – B2B.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an

A leading sustainability platform in the United Kingdom seeks a Customer Success Manager to enhance client relationships and support their climate initiatives. Join a mission-oriented team dedicated to sustainability and customer success. You will drive customer success for high-value clients, using

With continued expansion and new product launches underway, they are strengthening their Customer Success function and hiring a German‑speaking Customer Success Manager to manage a high‑value DACH customer portfolio. Strategic Customer Success: Run QBRs, create success plans, identify expansion

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. Previous experie

The role involves ensuring customer engagement, retention, and satisfaction while guiding customers to leverage Ultralytics' tools effectively. A tech company specializing in AI is seeking a Customer Success Representative to manage a portfolio of 200+ high-volume SaaS accounts.

A digital marketing company is looking for a Senior Customer Success Manager to enhance customer relationships and drive retention. This role involves developing success strategies, engaging with customers to achieve their goals, and collaborating with internal teams.

We're looking for a Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, regular check-ins, and delivering a co

Customer Success Account Manager page is loaded## Customer Success Account Managerlocations: Remote - Europetime type: Full timeposted on: Posted 4 Days Agojob requisition id: R47821## ## Job Description:# Customer Success Account Manager – Greycon## Location: Europe (Remote)## ## **Re

A hospitality tech firm is seeking a Senior Customer Success Manager to lead a portfolio of Mid-market customers. The ideal candidate will have 5 to 8 years of experience in SaaS Customer Success and a data-driven mindset. In this London-based role, you will drive customer retention and satisfaction

This role is ideal for someone with a strong background in Customer Success, Account Management, or Business Development who thrives in a dynamic, customer‑centric environment. Serve as a trusted point of contact for customer inquiries, ensuring seamless communication with Customer Support. Contri

Theyre looking for ambitious, customer-led candidates with commercial acumen and excellent communication skills to continue to further relationships and build revenue with existing clients. Devise account plans and strategy development for a defined group of existing customers. Manage relationship

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. They should also be able to provide insights on customer-to-busi

Using a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business and adoption Key Performance Indicators (KPIs), success measures, and customer expectations, depending on the type of engagement. A GitHub CSM uses a data-driven ap

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations – all working together help our customers secure and accelerate their business. In Customer Success, Account Management, or other post‑sales customer‑facing role. You w

A leading payment technology firm in the UK seeks a Senior Customer Success Manager to lead the Customer Success function and manage a team. Ideal candidates will possess 5+ years in Customer Success, strong leadership skills, and experience in fintech, payments or SaaS industries. Responsibilities

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager will be an integral part of our global Customer and Product Success team. Identify risk using health scores, product usage

A dynamic AI solutions company in Greater London is seeking a Customer Success Manager to ensure clients derive maximum value post-sale. Ideal candidates will have 3+ years in customer success within a tech environment and communicate effectively in English, French, and Italian.

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to dev

A vibrant tech scale-up is seeking a Customer Success professional to drive customer satisfaction and retention across the DACH region. The ideal candidate will have proven experience in SaaS customer success, managing Enterprise accounts in various industries.

Senior Technical Customer Success Manager. We are looking for a Senior Technical CSM with a strong background in project controls, risk analysis, and/or complex construction schedules of major projects. Excellent relationship-building skills: You care deeply about delighting customers.

Work in tandem with Solutions, AI Deployment Strategists and Technical Support to drive successful customer outcomes and feature adoption of all aspects of the Assembled Platform across the customer lifecycle. Lead strategic initiatives to improve our Customer team processes including projects such

We are looking for a motivated Customer Success Manager to support and grow an existing portfolio of B2B enterprise customers in a modern, technology-driven environment. At least three years of experience in Customer Success, Account Management, or a comparable role, or a relevant degree with practi

Proactively assess customer goals and needs, and have a consultative approach to facilitate their success with the product. Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisf

A leading digital customer experience firm in Greater London is searching for a Customer Success Manager to cultivate long-lasting client relationships and ensure high levels of service satisfaction. The ideal candidate will have a Bachelor's degree and experience in customer success roles within di

A leading social impact company in London is looking for a Customer Success professional to build relationships and drive adoption of their innovative AI products. This role requires experience in account management, strong negotiation skills, and the ability to engage with senior stakeholders. You'

As a Customer Success Manager, Growth at Contentful you will work directly with our EMEA customers to maximize value from our platform and deliver a stellar experience. Customer Success Management or Account Management). Customer‑first mindset, winning by helping customers succeed.

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Customer Success Manager (m/f/d) - Ger

A dynamic software solutions firm in London seeks a proactive Customer Success & Marketing Manager to coordinate marketing campaigns and manage customer relationships.

As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform for both new and existing clients. Prior experience in Customer Success, Implementation, or a client‑facing role in a high‑growth B2B SaaS environment. Interview with our Global Head of Customer Suc

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction surveys, support Customer Innovation Workshops. Provide insights to customers to ensure that they get the most out of the Sidetrade solution(s) they use. Success worki

Customer Support & Success Manager. Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every in

A dynamic financial technology company in Greater London is seeking a Customer Success Manager. Candidates should have experience in Customer Success or Account Management within B2B SaaS or fintech environments. This role focuses on enhancing customer relationships post-implementation and driving p

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to design and execute customer marketing programmes that drive adoption and expansion. The successful candidate will create robust customer-facing content, manage lifecycle programmes, and translate insights into scalable m

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

A leading EdTech company is looking for a Senior Customer Success Manager in the UK. The role focuses on managing relationships with key accounts, driving product adoption, and ensuring customer satisfaction. Ideal candidates will have over 5 years of experience in customer-facing roles within SaaS

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. Join us to empower customers

In dieser Rolle verwalten Sie ein eigenes Kundenportfolio und stellen durch hervorragenden Service langanhaltende KundenBeziehungen sicher.Hauptaufgaben umfassen die Durchführung von Verhandlungen, die Pflege von Kundendaten und das Organisieren persönlicher Meetings, verbunden mit einem strategis

Customer Success Manager managing enterprise accounts. Enterprise Customer Success Manager London. We’re looking for an Enterprise Customer Success Manager to join our team in London.