Service delivery manager jobs in Birmingham - Page 2Create job alerts

The Site Agent will be responsible for the management of the construction site in order to achieve required project delivery to the customers objectives, while maintaining standards of health and safety, quality, environmental impact and cost control. They will deliver projects to the specified quality, the required programme and to the maximum commercial performance. The post-holder will work closely with the commercial department, engineers and surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded. Key Success Measures - Safety & Ethics - Support the implementation of the Business Conduct Guidelines, C - Excellence - Ensure work is carried out with a continuous view to profitability and efficiency and look after our shareholders by guaranteeing that they see value for money and a profitable business. Quality is key to competitiveness. Take responsibility for delivering on time and on budget a high quality product or service, which we can take pride in. - People - Demonstrate respect for colleagues, our clients and the environment in all areas of work. Key Areas of Responsibility & Accountability Accountabilities (Deliverables): - Site Management - Ensure the commercial performance of the contract is maximised - Assume shared responsibility for the successful delivery of projects - Deliver the work safely and without environmental incidents - Deliver the work to the specified quality without defects - Ensure production and implementation of Project Plans, RAMS, ITPs and waste management plans, in line with procedures - Assist with the production and management the project programme - Assist with the production of procurement schedules and liaise with the procurement department to ensure sites have adequate resources to complete the tasks Client interface: - Undertake an ambassadorial role representing the business to customers, public and official bodies - Deliver end product to customer satisfaction Cost control: - Assist in providing information for the cost plan for the project - Maximise project value - Ensure detailed site diaries/records are maintained and completed - Maintain commercial tension to drive out cost and challenge the status quo - Endeavour to spot and highlight value engineering opportunities Reporting: - Produce good quality, accurate reports for the Senior/ Project Manager - Participate in and contribute to weekly site meetings in line with procedures Key measures & targets: - Monthly and weekly reporting timescales are met. Provide information to ensure KRAs and KPI are achieved. - As you will expect the organisation may change from time to time and you will be expected to meet the operational requirements. - Any other reasonable duties as required from time to time. Person Specification - Construction and civil engineering experience gained with site management position. - Demonstrable experience of working in a design and build culture, highways, reinforced concrete, drainage, transportation or structures knowledge - Plant, labour and materials management and cost control, with experience of procurement and contract management of packages of construction work. - Client and Local Authority liaison and Team leading of multi-disciplined teams. - Experience of varied environments such as utility, highway and rail works - Knowledge of finance systems and cost/budget administration - Commercial reporting - Good IT skills with knowledge Microsoft packages including Excel - Working knowledge of CDM regulations, Design Management, Programme and Risk Management and cost control including forecasting, actual cost and value reporting - Good knowledge of specifications and testing regime relevant to general civil engineering - Excellent communication, people and team management skills - Ability to challenge designs and resolve problems to conclusion. - Ability to demonstrate the right behaviours and lead the team to ensure the culture is in line with our Company values. - Ability to demonstrate the right behaviours and motivate and lead the team in line with the Company culture, ensuring high standards of compliance. Qualifications - CSCS manager card - IOSH Managing Safely or SMSTS Desirable - Temporary Works Co-ordinator - Appointed person qualification - CEng MICE, or equivalent - Knowledge of Primavera P6 software - Confined space training - First Aid at Work - NRSWA TPBN1_UKTJ

HVAC Project Manager Walsall £40,000-£50,000 + Company Car + Hybrid Working + Progression Opportunities/Training + No Weekends + Annual Bonus + Pension + Holidays Excellent opportunity to join a company that will provide you with the chance to work autonomously and directly impact the success of this growing business. On offer is the chance to take the next step in your career by displaying your technical expertise in HVAC projects within a company that can provide long-term progression opportunities. With over 3 decades of experience, this company is a UK leader in the retail, leisure, commercial, and public sectors, providing design, installation, service, and maintenance of air conditioning, ventilation, and mechanical services throughout the UK. Working with this successful and expanding company within the HVAC industry provides the opportunity to manage significant projects with full autonomy and become an expert in your field. The day-to-day of this role includes traveling to sites UK-wide and managing the installation of HVAC and Mechanical projects. Additionally, you will attend client meetings, undertake surveys, and support planning and project delivery. The ideal candidate for this role will be an experienced Project Manager within the HVAC installation industry. Candidates that are from a hands on HVAC background will be considered but you must have some experience in project management. The Role As a HVAC Project Manager you will be responsible for the full lifecycle of installation projects. You will liaise with the clients directly, conduct survey and compile bid proposals, plan and manage resources Monday to Friday role, will require travelling through the UK to sites Up to £50,000 per annum plus company car The Person HVAC experience required Project Manager/Project Engineer/Installation Manager/Installation Team Lead all encouraged to apply Full UK Driving License Reference Number: BBBH261296 To apply for this role or to be considered for further roles, please click 'Apply Now' or contact Sophie Fox at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. TPBN1_UKTJ

ROLE: Trade Counter Assistant / Driver HOURS: 22 per Week - Permanent Role, Tuesday, Wednesday and Thursday between 7am - 4:30pm and, 8am - 12pm on a Saturday ( 1 in 4) SALARY: £27,936 basic salary per year- Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year-Pro Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career TPBN1_UKTJ

Repairs & Voids Manager - Midlands Based Council. As part of this change, they are seeking an experienced Repairs & Voids Manager to lead and enhance service delivery across repairs and voids management.

Key Responsibilities for the IT Service Delivery Manager: Act as Major Incident Manager during outages, coordinating resolver teams, leading war rooms, and ensuring timely stakeholder communication. We are seeking an experienced IT Service Delivery Manager to join a fast paced IT Service Management

Operations Manager Fleet Management.Job Market Insurance / Claims / Credit Hire.Operations Manager Fleet Management About the role.Responsible for managing the operational aspects of the hire car provision business, ensuring seamless service delivery, compliance with regulations, and continuous

The Customer Service Delivery Manager is a critical position within our Key Account Management structure that reports into the Key Account Manager.

We are seeking an Account Manager to oversee client relationships and deliver exceptional service within the facilities management sector. Oversee the delivery of facilities management services in line with client expectations. Profile A successful Account Manager should have: Previous experience

Join a team at the heart of the global economy! The Department for Business and Trade ('DBT') and Inspire People are partnering together to bring you an exciting opportunity for a Lead Platform Product Manager . You will lead the transformation of the DBT Platform ensuring the platform is robust, secure, scalable and efficient. You will own the roadmap to achieve this vision ensuring it aligns with the department's digital transformation goals. Salary between £67,170 - £87,264 (including allowances) plus excellent Civil Service benefits including 27% pension contribution. Salary is dependent on location and technical skills as assessed at interview. Flexible, hybrid working from London, Cardiff, Darlington, Belfast, Birmingham, Salford and Edinburgh. About the role This is a technical and strategically critical role within the Technology portfolio at DBT, overseeing a large and complex platform that supports both internal and external services. You will lead the transformation of the DBT Platform ensuring the platform is robust, secure, scalable and efficient. You will own the roadmap to achieve this vision ensuring it aligns with the department's digital transformation goals. This requires collaboration with technical architects, engineering leads, cyber security and platform users. As part of the Product and Delivery Leadership Team, you'll play a key role in shaping how they work across DBT, bringing your experience of technical operations and leading platform teams. You'll work closely with colleagues across DDaT to understand the organisation's future needs and help teams validate and deliver against them. You'll also lead on communicating your team's work to ministers and senior Civil Service leaders bringing clarity, insight and impact to the conversation. This is a technical leadership role requiring experience with cloud-hosted platforms. The successful candidate will be well-versed in implementing and optimising a DevOps culture and supporting teams to work in this way. You'll have experience of introducing end-to-end automated testing, deployment pipelines, and introducing performance metrics like DORA, and then acting on the findings to drive efficiency and excellence. You will also demonstrate AI literacy and an understanding of emerging technologies, enabling them to guide innovation and resilience across the platform. Crucially you must have a proven track record of leading large-scale platform operations and, ideally, infrastructure products, ensuring stability, scalability and strategic alignment with organisational goals. Main responsibilities You will: Lead the transformation of the DBT platform ensuring long-term resilience and scalability Deliver a future-state platform while maintaining stability and continuity of existing services Develop and own a compelling product vision and roadmap, balancing user needs, technical capabilities and business value Champion agile delivery and DevOps culture across multiple teams, embedding modern engineering practices Represent the platform at senior boards, providing clear, strategic updates and influencing decision-making Lead, coach and develop a team of experienced product managers, fostering a culture of high performance and continuous improvement It is essential that you have: Proven experience leading platform and/or infrastructure products at scale Strong technical literacy, including experience with cloud-native architectures, DevOps practices, and large-scale web operations, e.g. Software or Platform as a Service (SaaS and PaaS) Experience working with a diverse group of stakeholders - including at senior levels - and engaging directly with users, with the proven ability to identify a common set of needs and priorities across stakeholder and user groups Experienced in agile methodology and applying an agile mindset to all aspects of your work. You can work in a fast-paced, evolving environment and use iterative methods and flexible approaches to enable rapid delivery Experience of developing and selling a product strategy to secure funding and support for your products, including drafting and presenting business cases, articulating costs and benefits, and translating technical concepts for non-technical audiences Benefits If you join DBT, you will get: learning and development tailored to your role a flexible, hybrid working environment with options like condensed hours a culture encouraging inclusion and diversity a Civil Service pension with an average employer contribution of 27% annual leave starting at 25 days rising to 30 days with service three paid volunteering days a year an employee benefits programme including cycle to work If you are interested in finding out more about this role, please apply using the link provided or reach out directly to Keesha Paulsen. TPBN1_UKTJ

Project Manager - Consultancy Location: Birmingham Salary: £50,000 - £55,000 + benefits We're looking for an experienced and motivated Project Manager to join a growing consultancy team based in Birmingham. This is a client-facing role offering a broad and exciting project portfolio, ranging in value from £2m to £25m. You'll manage complex construction schemes across both public and private sectors-working on new builds, refurbishments, infrastructure, regeneration, and specialist facilities. This is an opportunity for someone with real ambition to take responsibility for end-to-end project delivery, managing stakeholder relationships and risk while supporting the strategic expansion of the Birmingham office. With a strong pipeline of secured work and a clear growth trajectory, now is the perfect time to join! Key Responsibilities Deliver projects from inception through to completion, working across pre- and post-contract stages under both NEC and JCT forms of contract (approx. 50/50 split). Engage confidently with clients, design teams, contractors and other stakeholders to manage programme, cost, and quality effectively. Lead multiple projects across varied sectors including regeneration, data centres, industrial, residential, and commercial. Coordinate internal and external resources, manage risk, and ensure successful delivery against agreed metrics. Contribute to business development through excellent client service and repeat business. Support and mentor junior team members, including an Assistant Project Manager. Promote a collaborative, high-performance culture within the regional office. Current & Upcoming Projects £25m regeneration programme for a regional local authority. Suspension bridge project with significant stakeholder management and EA involvement. Enabling works for a major new data centre. Refurbishment of a chocolate factory. High-end residential extension. Large-scale industrial/logistics schemes. What We're Looking For Degree-qualified in a relevant discipline (Construction Project Management, Surveying, Engineering, etc.). Working towards or already holding membership of a relevant professional body (e.g. RICS, CIOB, APM). Proven experience managing projects in a consultancy environment across multiple sectors. Strong understanding of contract administration, cost control, risk management and project governance. Excellent communication and stakeholder engagement skills. Highly organised, detail-oriented, and comfortable managing multiple projects simultaneously. Able to demonstrate commercial awareness, client focus, and professionalism under pressure. Benefits Competitive salary up to £55,000 depending on experience. Exposure to a diverse range of complex and high-profile projects. Hybrid working Supportive and collaborative team culture with clear plans to grow. Excellent progression opportunities as part of a growing national consultancy. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

Regional Aftersales Manager Automotive (Multi-Site) Location: Covering 5 Sites West Midlands (Field-Based) Salary: £45,000 per annum + Company Car + 45p/mile Fuel Allowance We are seeking a high-performing Regional Aftersales Manager to lead the strategic growth and operational performance of a multi-site automotive aftersales network across the West Midlands. Reporting to the Operations Director, this field-based role will be responsible for aligning site-level aftersales operations with group standards, driving commercial results, and fostering a consistent customer-first approach across all locations. Key Responsibilities Leadership & Strategy Lead and coach aftersales teams across five sites, ensuring consistent delivery of customer experience and operational standards Embed a customer-focused culture throughout the network Set clear, measurable objectives and hold teams accountable for results Contribute to the long-term growth and evolution of the aftersales function Operational Excellence Ensure operational consistency across all aftersales departments Work closely with site leaders to meet financial goals and improve key processes Oversee the implementation and management of aftersales systems, including SMR, complaints handling, and customer communication Monitor performance against KPIs, using data to drive improvements in service delivery and customer satisfaction Customer Experience & Service Quality Champion high service standards and swift resolution of customer escalations Use feedback and reviews to identify areas for improvement and implement change Support a consistently positive and professional customer journey across all locations People Development & Coaching Conduct regular on-site reviews and support personal development plans Coach aftersales managers to strengthen leadership and operational skills Collaborate with HR and training teams to develop staff and support recruitment aligned with business growth Foster a culture of accountability, development, and continuous improvement Requirements Significant experience in automotive aftersales leadership, ideally with multi-site responsibility Demonstrated ability to improve performance and customer satisfaction Strong commercial awareness and previous experience managing budgets and P&L Skilled at leading and developing teams across dispersed locations Organised, strategic, and hands-on when needed Full UK driving licence and willingness to travel across the West Midlands This is an excellent opportunity to step into a key regional role within a growing automotive group. If you have the experience, drive, and leadership capability to make a lasting impact, we would like to hear from you. TPBN1_UKTJ

Job Title: Contract Manager Location: Midlands, UK The Role We have partnered with a leading FM provider in seeking for an experienced and proactive Contract Manager to oversee a portfolio of client contracts across the Midlands region. You will be responsible for ensuring the effective delivery of facilities management services, building strong client relationships, and driving operational excellence. This is a fantastic opportunity to join a global business where you will play a pivotal role in delivering value and performance across multiple sites. Key Responsibilities: Lead, manage, and develop operational teams to deliver FM services in line with contractual obligations. Act as the primary point of contact for clients, ensuring satisfaction and alignment with their business needs. Manage budgets, forecasts, and financial reporting to ensure commercial success. Drive continuous improvement, innovation, and sustainability initiatives. Ensure compliance with health, safety, and environmental standards. Oversee subcontractor performance and supplier relationships. About You: Proven experience in contract management within facilities management or a related service industry. Strong financial and commercial acumen with experience managing P&L. Excellent communication and stakeholder management skills. Demonstrated ability to lead, motivate, and develop teams. A proactive approach to problem-solving and delivering operational improvements. Relevant professional qualifications (e.g., IWFM, IOSH/NEBOSH) are desirable. How to Apply: If youre ready to take the next step in your career with a global FM provider, please submit your CV via this advert and I will be in touch to discuss further details on the role TPBN1_UKTJ

Assistant Buyer - Walsall, West Midlands, WS1 4NN Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors including: Water Transport Built environment Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values, which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: Tunnelling MEICA Temporary and permanent design Steel-fabrication Signs (design and fabrication) Health & safety equipment and products, including PPE Company Website: Company Showcase Video: Why join Barhale? As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to our business strategy, ethos and philosophies. Job security, long-term secured work through various frameworks and large infrastructure schemes A broad range of civil engineering and mechanical and electrical schemes across some of the UK’s largest infrastructure projects and clients Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver to our success Skills Development and Training Assistant Buyer The Role As an assistant buyer, you will be responsible for providing our nationwide delivery teams with a company-compliant professional material supply service whilst working with and supporting other business needs. You will be communicating with internal business units, external suppliers, trade bodies and associations to achieve the best value on goods and services whilst being mindful of where materials are coming from within the supply chain, and ensuring the company continues to source ethically and sustainably. The successful candidate will be joining a team which is at the forefront of developing the company’s Social Impact and Sustainability objectives, giving you a great opportunity to play a key role in enforcing those goals. Key Responsibilities: Buying Tasks Procuring construction materials and related services across all operational sectors. Carrying out supplier selection, evaluating quotations, and negotiating prices and logistics. Proactively identifying market trends, product and industry developments and supply chain innovations through the engagement of external partners, leading as directed by the Procurement Manager on any specific commodity or category. Providing commercial assistance on the contracts you are procuring for. Liaising with sites and supply chain partners, developing relationships to ensure a planned “right-first-time” service is provided regarding safety, quality, programme, commercial aspects, and overall best value. Working with and supporting internal business needs regarding commercial and product awareness at all stages of the construction process, ensuring that we jointly deliver major programme requirements. Ensuring continuous communication with other team members to review contract progress and address associated issues immediately. Maintaining full knowledge and understanding of purchasing strategy and processes to ensure a professional and auditable procurement contract is in place. Accountabilities Operating within financial governance levels Managing work priorities and maximising efficiencies Maintaining positive supplier relationships Adherence to procurement procedures Administrative responsibilities Maintenance and upkeep of order and supply chain records utilising the company’s purchase order system and procedures. Providing reports, data, and other material identified by the Procurement Manager relating to the department and whole business requirements, including KPIs. Submitting detailed analysis to procurement and project teams for approval in line with governance. Key measures & targets: To provide evidence of best value regarding procurement, which may include commercial betterment, quality, and efficiency. To evidence supply chain engagement, including performance management under company objectives. Key relationships: Procurement Manager / Supply Chain Manager / Senior Buyer / External Hire Desk Manager, and all levels of procurement personnel in both the central and regional teams All internal departments, including site operations, HSEQ, estimating, accounts and business development. External supply chain partners Essential Relevant experience in a similar role, ideally within the Rail or construction/engineering industry Experienced negotiator, with the ability to establish long-term relationships and an engaged, collaborative supply chain Demonstrable commercial awareness, with the ability to control and monitor budgets Finely tuned communication skills regarding engaging with external and internal parties, including a confident and professional telephone manner Excellent computer literacy with experience using Microsoft Office packages In-house purchasing systems. Ability to cope with a demanding, fast-paced environment, ensuring deadlines are met Ability to make decisions using own initiative and work as part of a team Desireable CIPS qualification or working towards CIPS Relevant degree or equivalent/or qualified by experience (QBE) A full UK driving licence Caring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by; Competitive salary Company Pension Life Assurance Private Medical Profit share scheme 25 days of annual leave in addition to 8 public

Our client is one of the leading British logistics providers headquartered at a purpose-built facility in Birmingham. Well established offering supply chain management, transformation, and delivery projects - Forwarding, 3PL, 4PL and operational knowledge from a Freight Forwarder, Logistics Service Provider with a balanced portfolio of inbound and outbound blue-chip clients We are now recruiting for a Freight Solutions Development Manager in the Birmingham area This role will involve working with Customer Solutions & Account Management to identify, develop and deliver compelling value propositions with supporting resources for new and existing highly strategic customers. For existing customers, focusing on the development of strategic client partnerships via win-win joint value creation initiatives to support building longer term partnerships. The Customer Solutions function serves as a business consultancy, leveraging an extensive knowledge of supply chain and freight forwarding to develop fantastic solutions for customers. The successful candidate will be able to develop, position, and demonstrate product specific solutions during sales cycles, supporting the Customer Solutions and Account Management teams to deliver compelling value proposition to my clients most strategic existing and prospective customers. Experience Knowledge required Supply Chain Management / Freight Forwarding consultative experience Excellent communications skills, with the ability to engage and influence through different methods (verbal, written, PowerPoint etc.) Project / Change Management experience Good networking skills and team player Process mapping experience Interest in technology and digitisation value and application within supply chain Strategic sales Education Undergraduate Degree in Business Management, Logistics or Supply Chain Management (preferred Package and Benefits: * Salary Circa £55,0000 * Pension * 22 days holiday to start * Rewards and Discounts * Heath care plan * Cycle to work scheme * Social events * Free Parking * Plus more TPBN1_UKTJ

Research Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Research Officer 12-Month Fixed-Term - Part-time (up to 21 hours) - Hybrid (Full-time option of up to 35 hours over 6 months may also be considered) For over 100 years, the Royal Society for the Prevention of Accidents has worked to create a safer society and prevent accidents which needlessly kill, injure and maim thousands of individuals each year. We have grown into a unique and well-rounded safety charity with an increasing global influence necessary to drive change and strive towards our vision of an accident-free world. Are you a researcher looking to take your first step on the career ladder? Are you interested in or concerned by the impact of inequality at a global level? If so, one of the UKs leading charities and a major global funder want to offer you the opportunity to launch your career by delivering a major research project into global inequality. We are seeking an enthusiastic and detail-oriented individual to conduct advanced statistical modelling as part of a major research project at RoSPA, funded by the Lloyds Register Foundation whose World Risk Poll dataset will be analysed in this work. The project will assess the links between socioeconomic inequalities and workplace harms on a global scale. You will be central to designing, conducting and writing up this ground-breaking research project with the support of the wider policy team. An ability to conduct regression analyses on large datasets, work independently, design research programmes and manage your time effectively will be crucial for this role. This would be an ideal role for recent masters or PhD graduates or someone completing a research degree, though we welcome candidates from all backgrounds. Key responsibilities: To use advanced statistical skills (including regression analysis) and other research and writing skills to support the delivery on time and to the required standard of a report on global inequalities and workplace safety for the Lloyds Register Foundation Grant How does inequality shape the risk of unintentional injury at work?. To work with the Research Manager and Programme and Impact Manager to track and plan the delivery of this project, and to update them on progress To actively support the launch of the report, including through providing relevant internal stakeholders with insights into the findings and research process. To support the dissemination of these findings to a wide audience, including non-specialists. To support the wider Policy Directorate with occasional ad hoc research tasks and associated work. Do you have Qualifications and experience: A postgraduate qualification in or involving a significant component on statistical methods for social sciences or public health (desirable) A good undergraduate degree in the above and excellent numerical literacy (essential) The ability to conduct regression analyses and other advanced statistical techniques (essential) Experience with carrying out research, including research design, literature review and writing up (essential) Knowledge and skills: Ability to conduct regression analyses and design research programmes Strong attention to detail Effective communication skills, both written and verbal including the ability to communicate complex technical findings to non-experts Excellent time management and prioritisation skills Ability to work effectively independently If this is the case, we can offer you the following: Development: We proudly provide a supportive environment where you can thrive. By joining us, you will contribute to our mission of achieving life, free from serious accidental injury. We offer fantastic training and professional development opportunities to help advance your career. This includes annual appraisals, personal development plans, discounted RoSPA training courses, one-to-one management check-ins and a variety of reward and recognition initiatives. Salary sacrifice benefits : Our salary sacrifice benefits are designed to enhance your work-life balance. Take advantage of our pension scheme, holiday purchase options (up to 5 days), Bikes2Work initiative, car leasing scheme and Workplace Nursery scheme. Wellbeing : Your wellbeing matters to us. You'll have access to a fully confidential 24/7 GP line and a comprehensive Health Cash Plan which includes an Employee Assistance Programme and a range of retail, gym and spa discounts. Hybrid working/annual leave : We offer hybrid working arrangements, as well as 33 days of annual leave (including bank holidays) and time off during our December office shut down. Plus, additional holiday based on length of service to recognise your commitment and dedication. Employee engagement : Enjoy a range of social activities such as escape rooms, drinks and dinners in the prestigious Edgbaston Village, coffee roulette with colleagues, a lunchtime walking group, free tickets to the Botanical gardens and employee quizzes. We also celebrate our Employee of the Month and our long service awards. General: Enjoy free refreshments, together with free parking and a private garden in our central Birmingham location and participate in interactive staff days that make work more fun and engaging. Join our dedicated team and play an essential role in a life-changing charitable mission. You can make a difference while you grow your career. TPBN1_UKTJ

Transport Manager Are you an experienced logistics or transport professional who thrives in a high-energy environment? Here at HireGiant we are recruiting for a leading alcohol distributor seeking a dynamic Transport Manager to take full ownership of our transport operations, ensuring the efficient, safe, and timely delivery of premium products across the Midlands. About Us You will be working with one the UKs fastest-growing alcohol distributors, known for there rapid turnaround, unbeatable service, and dedication to quality. Serving bars, restaurants, retailers, and events, keeping the good times flowing and they are needing someone who can keep our fleet running just as smoothly. Transport Manager Role: As Transport Manager, you'll be responsible for managing all aspects of transport and delivery operations. Youll ensure compliance, drive performance, and lead a team of drivers to deliver excellent service in a time-critical environment. Key Responsibilities Oversee daily transport operations across a fast-moving fleet Plan and optimise delivery routes for maximum efficiency Manage a team of drivers training and performance Assist the Transport Logistics Manager in preparing detail for monthly reports Ensure that the daily plans and working hours of the crews are analysed to facilitate optimal performance Ensure full compliance with DVSA and other regulatory requirements Monitor vehicle maintenance schedules, insurance, and fuel usage Drive a culture of safety, accountability, and continuous improvement Ensure investigations into accidents and incidents are completed effectively and there is a follow up on corrective action with communication to the wider team Ensure consistent communications across the team and develop and maintain relationships with other departments Proactively ensure people management issues are identified and effectively dealt with What Were Looking For Proven experience in a transport/logistics manager role ideally in FMCG or alcohol distribution Strong knowledge of transport compliance and vehicle regulations Excellent leadership and team management skills Ability to work under pressure and adapt quickly in a high-volume environment Tech-savvy, with experience using transport planning or fleet management software CPC (Certificate of Professional Competence) holder desirable Why Join? Be part of a fast-growing business with real opportunities for progression Work in a fun, high-energy industry Competitive salary Supportive and collaborative team culture Ready to take the wheel? Apply now and help us deliver excellence one drop at a time. Click Apply for this job and we will register you completely online TPBN1_UKTJ

Support Senior Service Delivery Manager in review of any service delivery processes and workflows, identifying areas for optimization and implementing best practices. For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA. We

Hours: 40 hours per week, Monday to Friday.The Customer Service Delivery Manager is a critical position within our Key Account Management structure that reports into the Key Account Manager.It encompasses a multitude of tasks involved in customer management and operations to ensure the efficient and

Information Technology Service Delivery Manager. Recruit with purpose are partnered with a housing association in the Midlands who are looking for an IT Service Delivery Manager to join the IT function of the business. Information Technology Service Delivery Manager.

Service Delivery Manager - Required - NHS Trusts. We are looking for a skilled Service Delivery Manager with excellent people skills and a proven track record in putting processes in place and delivering to Primary Care Trusts / CCU (Commissioning Support Unit) / CCG (Clinic Commission Group). Be ab

Technical Security Service Delivery Manager – SOC. Technical Security Service Delivery Manager. SOC Technical Security Service Delivery Manager.

Working closely with the Business & Operations Manager, you’ll ensure high standards of service delivery, client satisfaction, and compliance, while keeping our people safe and supported. You’ll also take responsibility for staff induction and training, maintaining manning levels, supporting iss

Responsibilities include managing the warehouse day shift, with support and deputy roles for the Warehouse Logistics Manager as required. The job holder will ensure the smooth management of the warehouse operation, with responsibility for the delivery of cost, service, compliance, and people KPIs -

As an Assistant Gym Manager at PureGym you will support the Gym manager in leading a team of fitness professionals, ensure high-quality service delivery, and contribute to the growth and retention of our membership base. Join the UK’s number one fitness brand and favourite gym as an Assistant Gym

Conduct on-site water treatment testing and deliver technical solutions to clients. Reporting to the Regional Account Manager, you’ll be responsible for managing water treatment accounts to ensure exceptional service delivery, client satisfaction, and outstanding financial and operational performa

If you would like the application form or recruitment pack in an alternative format, please contactHR@focusbirmingham. Every day at our Day Service offers new opportunities to make a meaningful difference. We’re seeking a skilled and committed manager to lead the delivery of inclusive, person-cent

Here at Version 1, we are currently in the market for an experienced Oracle Cloud Service Delivery Manager to join our growing Enterprise Applications Practice. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. We’ve been awarded: Innovation Partner of t

As a buyer, you will be responsible for providing our nationwide delivery teams with a company-compliant professional material supply service whilst working with and supporting other business needs. Procurement Manager / Supply Chain Manager / Senior Buyer / External Hire Desk Manager, and all level

Advance Your Career as a Service Delivery Manager!. Advance Your Career as a Service Delivery Manager!. As a Service Delivery Manager, you’ll be the face of service excellence for key clients, ensuring we meet and exceed contractual commitments.

As a Service Delivery Manager, you'll be the face of service excellence for key clients, ensuring we meet and exceed contractual commitments. Key Responsibilities as a Service Delivery Manager:. Own the end-to-end service delivery for assigned clients, ensuring performance aligns with SLAs and contr

The Contracts Manager will maintain communication with site managers, staff, and clients to ensure smooth operations and consistent service delivery. Interested candidates should contact the Projects Team at Premier Technical Recruitment or send their CV in confidence for further details. Due to ong

The Specialty Manager reports to the Service Manager and leads the operational management and the effective and efficient delivery of services within Specialty Management Groups in Dental Services. Supporting the Service Manager and General Manager (Business & Performance) in pathway coordination an

As a Cybersecurity Awareness and Education Manager you will contribute to the delivery of the cybersecurity culture and awareness service at Deloitte, coordinating with the Global Cyber Culture network (130+ individuals across 12 member firms). Human Risk Management: Identify and analyze cybersecuri

This includes building strong relationships, managing all aspects of service delivery, and overseeing ITSM processes such as Incident Management, Problem Management, Service Request Management, Asset and Configuration Management, Knowledge Management, and Continual Service Improvement. Proven experi

This role provides a superb opportunity to be a Senior Service Delivery Manager leading the delivery of essential roadside technology services that are critical to the delivery of a safe and reliable motorway and trunk road network. National Highways have an excellent opportunity for a Senior Servic

Information Technology Service Delivery Manager. Information Technology Service Delivery Manager. Get notified about new Information Technology Service Delivery Manager jobs in.

Our client — a leading global technology consultancy and one of the world’s largest cybersecurity services providers — is seeking a SOC Technical Security Service Delivery Manager to support their growing Security Operations Centre (SOC) business. SOC Technical Security Service Delivery Manage

Work with Head of Service Delivery Management / Portfolio Director(s) / Account Manager (s) / Practice Head as appropriate to agree strategy for assigned accounts. The success of the role of the Service Delivery Manager is built on the ‘Trust’ relationship between them and their clients. Strong

Information Technology Service Delivery Manager. Digital Pathology / Automation OPs Manager Cellular Pathology. Ensure the Depot Customer Hotlist is kept up to date and any service issues relating to these customers are communicated to them in a timely manner.

Ensure the Depot Customer Hotlist is kept up to date and any service issues relating to these customers are communicated to them in a timely manner. Beauparc aims to attract and retain a skilled and diverse workforce that best represents the talent available in the communities in which our assets ar

Service Delivery, Supply Chain and Operations - Manager, Birmingham. The Manager role involves leading client delivery, stakeholder engagement, resourcing, risk management, and driving business development.

Are you passionate about systems, platforms, and supporting business-critical HR functions? At Serco Workforce Solutions, we’re looking for a highly organised and solutions-focused HR Systems & Platform Support Specialist to ensure our digital platforms are fit-for-purpose, requests and incidents

Software Implementation Lead – Own Delivery. Lead Industrial Service Delivery Manager. Careers & Employability Delivery Manager (Digital delivery - Midlands).

CBRE GWS LFM UK&I is seeking a dedicated and experienced Contract Manager to oversee an Events and Exhibitions service line on one of our top 20 contracts. Knowledge of health and safety standards relevant to the events industry. Ensure the seamless delivery of technical services for events and exhi

If so, we have an exciting opportunity for you to join West Midlands Combined Authority (WMCA) as a Senior Delivery Manager - Quality & Policy. Are you passionate about ensuring the highest standards in public service delivery? Do you have the strategic expertise and people leadership skills to shap

This is a strategic and hands-on role where you'll be the key bridge between clients and operational teams, ensuring smooth delivery of security services, incident response coordination, and ongoing vulnerability management. Our client — a leading global technology consultancy and one of the world

Security (SOC) Technical Delivery Manager. Senior Manager – Payroll Service Delivery. Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a Service Delivery Manager to join our dedicated team.