Social housing jobs in Birmingham - Page 5Create job alerts

Join a well-established Housing Association in a fast-paced and rewarding Customer Service Advisor role, supporting a busy Customer Contact Centre that sits at the heart of service delivery. This Customer Service Advisor position offers the opportunity to make a real impact, supporting residents, applicants, and external partners across a wide range of housing services including rents, repairs, and homelessness. As a Customer Service Advisor, you’ll be handling a variety of inbound and outbound enquiries while playing a key role in the Everyone Matters programme, ensuring customer data is accurate and up to date. This is an ideal opportunity for a Customer Service Advisor who thrives in a high-volume environment and is passionate about delivering excellent customer service. We’d love to hear from individuals with experience as a Contact Centre Advisor, Housing Customer Advisor, or those looking to step into a Customer Service Advisor role within housing or a similar environment. As a Customer Service Advisor, you will be: Making high volumes of outbound calls to gather and verify customer information as part of the Everyone Matters programme Handling inbound enquiries via phone, email, text, and other channels in a professional and timely manner Having sensitive and supportive conversations to identify vulnerabilities and additional customer needs Delivering First Contact Resolution wherever possible across a range of housing-related enquiries Accurately updating and maintaining customer records across internal systems Supporting improvements in customer data quality and service delivery Managing fluctuating workloads across housing enquiries including repairs, rents, and general queriesI’d love to speak to anyone who has: Experience working in a contact centre or high-volume customer service environment A strong customer-focused approach with the ability to handle sensitive conversations Experience within social housing or similar sectors (desirable) Excellent communication skills across multiple channels Strong IT skills and experience using CRM systems The ability to work under pressure and meet performance targetsKey requirements for this Customer Service Advisor role: Ability to handle high volumes of inbound and outbound calls Strong attention to detail when recording and updating customer information Ability to work both independently and as part of a team Understanding of compliance, procedures, and health & safety responsibilitiesThe role is offering the following benefits: Full-time hours (37 hours per week) Opportunity to gain experience within a respected Housing Association Stable contract with consistent work Supportive team environment with opportunities to developTravel & Location This Customer Service Advisor role is office-based within a busy Customer Contact Centre environment, supporting a wide range of housing services and customer needs. If this Customer Service Advisor role sounds like your next opportunity, please apply now or contact Ryan Stewart at (url removed) or call (phone number removed) for more information

Surveyor - Repairs & Maintenance Location: Mobile / Various across the West Midlands Contract: Full-time, Permanent DBS: Basic Salary: £46,876 per annum Are you an experienced Surveyor looking for a role where you can make a real impact? This is an exciting opportunity to join a high-performing Maintenance Operations team dedicated to delivering quality repairs, safe homes, and exceptional customer service. The Role As a Surveyor, you'll support the delivery of responsive repairs and maintenance, using your technical expertise to ensure works are completed to the highest standards. You'll carry out inspections, manage contractors, ensure compliance, and play a key part in improving customer satisfaction. Key Responsibilities Conduct pre- and post-inspections and prepare detailed schedules of work using NHF Schedule of Rates. Carry out Damp & Mould inspections in line with Awab's Law. Supervise internal teams and external contractors, ensuring compliance with specifications, regulations, and best practice. Complete risk assessments, promote a strong Health & Safety culture, and apply HHSRS principles. Manage customer enquiries and complaints professionally, identifying service improvements. Maintain accurate documentation, certificates, and repair records. Prepare procurement specifications and support CDM duties where required. Work with OTs on aids and adaptations, and support Development teams during build, inspection, and handover stages. Identify structural, compliance, safeguarding, or complex technical issues and escalate appropriately. Support performance targets, contribute to team development, and uphold organisational values. Ensure correct use and care of vehicles, equipment, and assets.About You You'll bring strong technical knowledge, confidence in decision-making, and a commitment to delivering an excellent customer experience. You'll be organised, resilient, and able to manage competing priorities with professionalism. Skills & Experience Strong understanding of building fabrics, structures, defects, and common UK building types. Knowledge of building regulations, CDM, Health & Safety legislation, and energy-efficiency considerations. Experience conducting detailed building inspections and preparing clear, objective reports. Experience in social housing or working with housing providers. Ability to prepare schedules of work and work with SORs. Strong communication skills with internal teams, contractors, and customers. Ability to manage challenging conversations and resolve complaints. Full driving licence and access to a business-insured vehicle.Personal Attributes Acts with integrity and professionalism. Customer-focused and committed to service excellence. Effective problem solver with a practical and creative approach. Highly organised, self-motivated, and able to manage multiple tasks. Collaborative team player who drives performance and continuous improvement. Committed to equality, diversity, and inclusion.Qualifications IOSH or equivalent Health & Safety qualification. HNC/HND or Degree in a building-related discipline. Evidence of ongoing professional development.Why Join Us? You'll be part of a supportive, knowledgeable team where your skills make a genuine difference. This role offers variety, responsibility, and the chance to help deliver safe, high-quality homes and an excellent customer experience. Apply today

A client within the Public Sector based in West Midlands is currently recruiting for a Technical Support Surveyor to join their Maintenance Operations Team as soon as possible. The client is offering a full-time, permanent position on an ongoing basis, with the ideal candidate having experience of working within a local authority within a social housing / maintenance environment. The Role Key purpose of the role is to support the delivery of high-quality repairs and maintenance services, ensuring compliance with regulations while providing excellent customer service to internal and external stakeholders. Key responsibilities will include but not be limited to: • Undertaking pre- and post-inspections and preparing schedules of works using NHF Schedule of Rates • Carrying out damp and mould inspections in line with current legislation (including Awaab’s Law) • Supervising and coordinating contractors to ensure works meet required standards and specifications • Conducting health & safety inspections, risk assessments, and ensuring compliance with HHSRS principles • Managing customer enquiries and complaints, ensuring a high standard of service delivery • Preparing technical specifications and supporting procurement processes The Candidate To be considered for this role you will require: • HNC/HND or Degree in a Building-related subject • IOSH or equivalent Health & Safety qualification • Evidence of continuing professional development in building/construction The below skills would be beneficial for the role: • Strong knowledge of building construction, defects, and maintenance practices • Experience working within social housing or a local authority environment • Understanding of CDM Regulations and relevant health & safety legislation • Ability to manage multiple tasks and work to deadlines • Strong communication and stakeholder management skills The client is looking to move quickly with this role and as such are offering £45,074 per annum. How to Apply If this position sounds of interest, email a copy of your up-to-date CV to (url removed) or call Amelia at Service Care Construction on (phone number removed) to discuss the vacancy in more detail. Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region. Referral Bonus If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period

Niyaa People are delighted to be working alongside a Tier 1 contractor, to source a Divisional Commercial Manager on a permanent basis in the West Midlands. You will be part of a new team with full commercial responsibility managing a Repairs & Maintenance contract for one of their housing clients. If you have experience within repairs and maintenance, working for tier 1 contractor and managing numerous contracts within the social housing sector, I want to speak with you. Divisional Commercial Manager duties: Support operational teams, manage and develop commercial staff and drive value and performance across the division Full commercial management of a large, high‑profile responsive social housing contract Overseeing multiple workstreams including kitchens, bathrooms, roofing and heating Ensuring accurate forecasting, budgeting and financial reporting Working closely with operational and client teams to drive performance and margin Managing subcontractor procurement, payments and commercial complianceDivisional Manager requirements: Proven experience as a Commercial Manager or Senior Quantity Surveyor within responsive social housing works Strong background managing multiple workstreams in a high‑volume environment Demonstrable experience leading and managing commercial teams Excellent knowledge of social housing contracts and commercial frameworks Confident stakeholder manager, able to work with clients, internal teams and supply chain Willing to travel across the West Midlands to sites and offices as required To register your interest in the Divisional Commercial Manager position, click apply now, or call Kane on (phone number removed)

Take on a permanent Fire Risk Assessor role where you can enjoy competitive salary and career progression. You’ll be managing risk tier 3 properties, impactful contracts across the Birmingham area. You’ll oversee projects across the Midlands area, working with a well-established contractor known for its high standards, supportive team culture, and long-term career opportunities. This is the perfect opportunity if you're looking to enhance their compliance knowledge. I’d love to see CVs from anyone who has worked as a Fire Risk Assessor, or in similar roles within the fire industry working on complex type 4 and high-rise buildings. As a Fire Risk Assessor, you will be Completing destructive and invasive assessments across a variety of property types such as social housing, commercial, and student accommodation sectors Writing up your findings and discussing these results with stakeholders and responsible parties Liaising with clients and stakeholders, ensuring KPIs and compliance standards are met across all projects Offering professional feedback and suggestions for amendments and improvements using your findings as support I’d love to speak to anyone who has: A strong background in fire risk assessing within the commercial and social housing industry Proven experience managing multiple projects Technical knowledge of risk assessing and relevant legislation Managing their own workload and completing tasks to a deadline Excellent client and stakeholder communication skills Experience in Type 4 assessments Tier 3 NFRAR The role is offering the following benefits: Pension Contribution Flexi Holiday 29 days annual leave including bank holidays IT Scheme This role will be offering £50,000 to £70,000 Location & travel This role is based in the Birmingham area, offering a central location with excellent transport links. With a fully expensed company car and fuel allowance included, you’ll have the flexibility to manage your visits with ease. Birmingham has road links extending in all directions, including major motorways such as the M6, M5, and M40. The city is also circled by the A4540 ring road, which makes travelling between different visits convenient. If this Fire Risk Assessor role appeals to you then please apply now or contact Charlie on (phone number removed) or at (url removed)

Niyaa People are delighted to be working alongside a Tier 1 contractor, to source a Commercial Manager on a permanent basis in the West Midlands. You will be part of a new team managing a Repairs & Maintenance contract for one of their housing clients. This role is critical to the commercial success of the business, with responsibility for commercial performance, governance and team leadership across a diverse portfolio of responsive works. If you have experience within repairs and maintenance, working for tier 1 contractor and managing social housing clients, I want to speak with you. Commercial Manager Key Responsibilities: Provide strong commercial leadership across responsive maintenance contracts Contracts include repairs & maintenance, external repairs and gas Full responsibility for cost control, forecasting, valuations, variations and final accounts Work closely with Operations to support efficient and profitable service delivery Ensure robust commercial governance and adherence to company procedures Support the management of risk, change control and margin protection Drive continuous improvement across commercial processes and performanceCommercial Manager requirements: Proven experience in a Commercial Manager role within social housing Strong background in responsive repairs and maintenance Experience covering internal, external, heating and compliance workstreams Demonstrable experience managing and developing a commercial team High level of commercial acumen with strong understanding of cost, risk and value To register your interest in the Commercial Manager position, click apply now, or call Kane on (phone number removed)

Enjoy a permanent and consistent role, working for a respected and well-established company working in the social housing sector. This Floor Layer role offers a van and fuel card alongside consistent and organised work. You will have the opportunity to work in social housing across areas all over the West Midlands depending on your location. Known for providing long-term opportunities and a strong team environment, this is an organisation where you’ll be valued for your contribution and given stability in your role as a Floor Layer. I would love to see CVs from anyone who has worked as a Floor Layer. As a Floor Layer you will be: Laying vinyl flooring and potentially carpets Completing standard social housing floor laying to a high standardI’d love to speak to anyone who has: Social housing experience as a floor layer Additional skills in plumbing, plastering, bricklaying, flooringThe role is offering the following benefits: Van and fuel card Overtime available Can start as soon as 20th AprilThis role is offering £32,000 per annum. Location & travel Based across the Walsall, Oldbury, Dudley, West-Bromwich, Coventry, Solihull and South Birmingham, this role is easily accessible from the M42, A41, A34. If this Floor Layer role sounds like something you’d be interested in, apply now, or call Jason on (phone number removed)

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Family Safeguarding Domestic Abuse Practitioner Location: Walsall Borough - MUST HAVE ACCESS TO OWN VEHICLE Salary: £25,282.44 (unqualified) - £30,304.46 (qualified) Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract Type: Direct individual and family support Responsible to: Regional Head of Domestic Violence and Abuse Support Services About the Role We are seeking a skilled and proactive Family Safeguarding Domestic Abuse Practitioner to join the Family Safeguarding Team in Walsall. The Family Safeguarding Service is designed to safely keep high-risk children and their families together, improve health and educational outcomes, and reduce physical and emotional harm. The model focuses on the "Toxic Trio" risk factors: Domestic abuse Substance misuse Mental healthWorking within a multi-disciplinary team alongside Children's Social Workers and partner agencies, you will provide specialist domestic abuse expertise to families where children are at risk. You will ensure that victims' voices are central to all planning and interventions, delivering trauma-informed, evidence-based support to improve safety and long-term resilience. Key Responsibilities Manage a caseload of individuals and families, completing comprehensive risk and needs assessments, safety planning, and support plans. Deliver practical and emotional support to victims and their children in line with professional guidelines and legislation. Facilitate group programmes (e.g. Freedom Programme, You Me and Mum) to support recovery and understanding of the impact of abuse. Attend and contribute to multi-agency meetings including CIN, CP, TAC, TAF, MARAC and MAPPA as appropriate. Work collaboratively with statutory and voluntary sector partners to maximise safety, independence and access to housing, legal advice, education, benefits and employment opportunities. Ensure accurate, timely case recording and compliance with GDPR and information-sharing protocols. Capture and reflect the voice of the victim throughout all interventions. Contribute to service development, innovation, and quality assurance processes.About You You will: Have experience supporting victims of domestic abuse and working with families experiencing complex needs. Demonstrate strong risk assessment, safety planning and case management skills. Be confident working within a multi-agency safeguarding environment. Be committed to challenging abuse and promoting equality and dignity for all. Use motivational interviewing and trauma-informed approaches in your practice. Be able to work flexibly and independently as part of a wider team.Additional Requirements Full UK driving licence and willingness to use your own vehicle. Ability to travel across Walsall Borough. May require occasional work outside normal office hours. Enhanced DBS check (post subject to the Rehabilitation of Offenders Act 1975 - Exceptions Order). Eligibility to work in the UK. Occupational Requirement: Under Schedule 9 (Part 1) of the Equality Act 2010, this post is open to female applicants only.What We Offer Mileage allowance 25 days annual leave (pro rata) plus bank holidays (increasing after 3 years' service) 1 wellbeing day (pro rata) Annual leave buy-back scheme Time off in lieu (TOIL) for overtime 5% employer pension contribution Employee Assistance Programme Access to group clinical supervision with a BACP-trained counsellor Ongoing training and development opportunities Bi-annual staff away days Regular internal staff newsletterSafeguarding & Equality We are committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. All staff are expected to share this commitment and work within safeguarding frameworks at all times. We are committed to equality of opportunity and creating a culture of openness, dignity and respect. Diversity is valued, and we welcome applications from women who share our commitment to ending violence and abuse. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer

We are currently working with a well-established Housing Association who are looking to recruit an experienced Scheme Manager to support the delivery of housing services within older persons’ accommodation across the Walsall area. This is a customer-facing role responsible for providing day-to-day tenancy and scheme management, ensuring residents can live safely, independently and comfortably in their homes. Key Responsibilities of a Scheme Manager: Deliver day-to-day tenancy and scheme management across older persons’ housing schemes. Act as the first point of contact for residents, supporting them with tenancy-related issues and helping them sustain their tenancies. Carry out regular scheme inspections, ensuring communal areas and buildings are safe, well maintained and compliant with health and safety requirements. Manage low-level anti-social behaviour cases and tenancy breaches, working with other teams where necessary. Support the lettings process, including viewings, housing needs assessments and tenancy sign-ups. Liaise with internal teams and contractors to ensure repairs, maintenance and estate services are delivered effectively. Maintain accurate records and compliance documentation, including fire safety checks and scheme logs. Work with external agencies and community partners to support residents and reduce isolation.What We’d Love To See From You: Experience working within housing management, supported housing, sheltered housing or neighbourhood housing services. Experience supporting older or vulnerable residents. Knowledge of tenancy management and dealing with ASB or tenancy breaches. Understanding of health & safety compliance within housing schemes (fire safety, inspections etc.). Strong communication, organisation and customer service skills. Ability to work independently and manage a varied workload.What’s on offer for this Scheme Manager role: £17 - £19 per hour 22 -25 hours per week Minimum 6-month contract with potential extension Opportunity to work with a reputable housing provider supporting older residentsRequirements: DBS check required Full UK driving licence and access to a vehicle for work purposesIf this Scheme Manager role is for you please apply or contact (url removed)

Freelance Senior Site Manager required for £15 Million 3 storey new build social housing scheme consisting of 55 self contained apartments, reporting to Project Manager you will be responsible for taking control of full subcontract package management comprising of both external/internal works from groundworks through to 1st/2nd fix and final finishings. Duties will also involve the chairing and running of all subcontract/client meetings in absence or in conjunction with the Project Manager, subcontract planning/programming of works to be completed, RAMS, Health & Safety, coordination of subcontractors and staff in order for areas of works to be completed. CSCS Card, SMSTS and First Aid certificates will be a mandatory requirement

Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role We’re looking for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts, ensuring performance, safety, quality and profitability targets are met. You’ll manage operatives and subcontractors, ensuring that works are completed on time, to specification, and to Axis’s high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment. This role supports our long-term partnership with Citizen Housing , one of the Midlands longest serving housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Responsibilities Lead the operational delivery of multiple repairs and maintenance contracts across housing portfolios. Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets. Build and maintain strong relationships with clients, residents and internal stakeholders. Oversee contract performance, financial results, compliance, and customer satisfaction. Monitor progress, quality and specification compliance through site inspections and performance reviews. Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents. Ensure all works comply with Health & Safety legislation, RAMS and company procedures. Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement. Oversee contract variations, valuations and documentation, ensuring accurate financial reporting. Support commercial teams with forecasting, profitability reviews and business planning. Lead, mentor and develop your teams to achieve excellence in service delivery. Promote sustainability, compliance and equal opportunity across all operations. About You You’re a results-focused leader with strong contract or operations management experience, and the ability to balance commercial performance with excellent service delivery. You have a solid technical understanding of repairs and maintenance and the confidence to build trusted relationships with clients, residents and your teams. Proven experience as a Contracts Manager/Project Manager) within social housing or property maintenance. Formal qualification and/or trade background within the construction industry. Strong understanding of repairs, maintenance and operational management principles. Proven ability to manage budgets, performance KPIs and multi-disciplinary teams. Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable). Excellent leadership, organisation and communication skills. IT literate with experience using management systems and reporting tools. Full UK driving licence and willingness to travel to sites. Clean DBS. What We Offer Salary up to £60,000 depending upon experience Car Allowance 25 days’ annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox – discounts on coffee, cinema, travel and wellbeing One paid volunteer day each year Ongoing training, development and real career progression, Axis promotes from within Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know

Quantity Surveyor Daniel Owen are recruiting a Quantity Surveyor to join a market-leading provider of specialist property services, working in partnership with local authorities, housing associations, and commercial clients across the UK. With a strong commitment to quality, safety, and innovation, they deliver planned and responsive maintenance, energy efficiency upgrades, and capital works with a clear focus on social value and customer satisfaction. Position: Quantity Surveyor Location: Birmingham Salary: £45,000 - £50,000 per annum + Car allowance + Package Contract Type: Permanent Start date: Immediately available We are now seeking a skilled and commercially astute Quantity Surveyor to join a dynamic team. This role offers the opportunity to be part of a company that prioritises professional development, operational excellence, and collaborative working. Role Overview As a Quantity Surveyor, you will be responsible for managing all cost-related aspects of the construction and maintenance projects from initial estimates through to final accounts. You will play a key role in ensuring commercial viability, controlling costs, and maximising value while upholding high standards of quality, compliance, and client satisfaction. Key Responsibilities Manage the commercial delivery of projects across maintenance, retrofit, refurbishment, and/or new build frameworks. Prepare accurate cost estimates, tender documentation, and bills of quantities in line with client specifications. Monitor and control project expenditure, value completed work and manage interim valuations and final accounts. Identify, value, and manage variations and changes to project scope, ensuring robust change control processes. Undertake risk, value management and cost control exercises throughout project lifecycles. Liaise with clients, contractors, subcontractors, and internal stakeholders to ensure effective cost management and clear communication. Ensure all commercial activity complies with contractual obligations, legal requirements, and company policies. Contribute to monthly cost and performance reports, forecasting and budget reviews. Support continuous improvement by identifying opportunities for commercial optimisation and efficiency. Person Specification Degree or HNC/HND in Quantity Surveying or a related construction discipline. Proven experience in a Quantity Surveying role within housing, construction, or property maintenance. Experience working within the social housing or public sector environment. Sound understanding of construction contracts, particularly JCT forms. Strong commercial acumen with the ability to manage budgets and mitigate risk. Excellent communication, negotiation, and analytical skills. Ability to work independently and collaboratively in a fast-paced environment. Strong IT proficiency, including Microsoft Excel and relevant commercial software tools. Full UK driving licence. How to Apply: If you are interested in working for this established company, please apply with your updated CV

Job Title: Housing Officer Location: West Midlands (Site-Based) Contract: Initial 6-Month Contract Hours: 37 hours per week Start Date: ASAP A Local Authority in the West Midlands is seeking a Housing Officer to support the effective management of residential housing within the community. This is an initial 6-month contract, offering an excellent opportunity for someone with experience in housing management, tenancy support, or estate services. About the Role You will play a key role in delivering a high-quality housing management service, ensuring tenants are supported and properties are well maintained. Acting as a main point of contact for residents, you will manage tenancy-related matters, address day-to-day housing issues, and work closely with internal teams and external partners. Key Responsibilities • Managing a portfolio of residential properties across the local area, • Acting as the primary point of contact for tenants, • Supporting tenancy management, including sign-ups, changes, and sustainment, • Conducting regular estate inspections and tenancy visits, • Handling anti-social behaviour cases and resolving tenant disputes, • Liaising with repairs teams, contractors, and support services, • Ensuring properties and communal areas are maintained to a high standard, • Promoting a safe, clean, and positive living environment About You The council is looking to hear from candidates who have: • Experience working in housing management, tenancy support, or housing officer roles, • Strong communication and interpersonal skills, • A proactive and tenant-focused approach, • Experience dealing with anti-social behaviour and tenancy issues, • Ability to work collaboratively with internal departments and external agencies Apply If you have experience in housing management or tenant support and are looking for an opportunity within a Local Authority setting in the West Midlands, we would love to hear from you. Please apply with your updated CV, or get in touch to arrange a quick conversation about the opportunity

About the Role: We are seeking a proactive and customer-focused Customer Liaison Officer to provide vital support to our tenants and internal teams. In this role, you will act as the first point of contact for tenants, contractors, and colleagues, and play a key role in maintaining safe, welcoming, and well-maintained homes. Key Responsibilities of a Customer Liaison Officer: Support customers and internal teams to gain access for improvement works. Take ownership and responsibility for delivering consistently high standards of service within your team and across the business. Remain positive, solution-focused, and committed to the social value derived from delivering exceptional services to tenants and colleagues. Work collaboratively across teams to develop and deliver communications that keep customers informed and safe in their homes. Manage complaints and identify resolutions, working with customers and contractors, and implement lessons learned for continuous service improvement. Maintain accurate records and data entry to support operational compliance and reporting requirements.Qualifications & Experience: Experience in a customer-facing role with strong face-to-face and telephone skills. Own a vehicle and be willing to travel daily across Birmingham, Coventry, and Worcester. Data entry skills and accuracy. Experience in social housing and knowledge of compliance/building safety is desirable but not essential. Ability to work independently and manage your own schedule while balancing multiple priorities. Strong organisational and time management skills to ensure inspections, works, and communications are completed on schedule. Awareness of safeguarding responsibilities and the ability to identify and escalate concerns appropriately. Confidence in engaging with a diverse range of tenants, contractors, and stakeholders.What's on Offer for this Customer Liaison Officer: Work in a forward-thinking organisation that values creativity and fresh ideas. Opportunities for continuous learning, career development, and skills enhancement. Join a team of dedicated professionals who support and inspire each other every day. Competitive hourly rate of £22-£26 per hour Minimum 6 month contractIf this Customer Liaison Officer role is for you please apply or contact (url removed)

Enjoy a permanent and consistent role, working for a respected and well-established company working in the social housing sector. This Plasterer-Multi role offers a van and fuel card alongside consistent and organised work. You will have the opportunity to work in social housing across areas all over the West Midlands depending on your location. Known for providing long-term opportunities and a strong team environment, this is an organisation where you’ll be valued for your contribution and given stability in your role as a Plasterer-Multi. I would love to see CVs from anyone who has worked as a Plasterer and / or a Multi-Trade. As a Plasterer-Multi you will be: Plastering full walls and ceilings Completing standard social housing plastering to a high standardI’d love to speak to anyone who has: Social housing experience as a plasterer Additional skills in plumbing, carpentry, bricklayingThe role is offering the following benefits: Van and fuel card Overtime available Can start as soon as 20th AprilThis role is offering £34,000 per annum. Location & travel Based across the Walsall, Oldbury, Dudley, West-Bromwich, Coventry, Solihull and South Birmingham, this role is easily accessible from the M42, A41, A34. If this Plasterer-Multi role sounds like something you’d be interested in, apply now, or call Jason on (phone number removed)

Are you an experienced Electrician with a passion for keeping homes safe and well‑maintained?We’re recruiting for a Social Housing Maintenance Electrician to join a busy, well‑established repairs team across the Lincolnshire region. You’ll carry out electrical repairs, safety checks, and pla

The Sales Director will drive revenue growth across the Private RMI sector (distributing via our Electrical Wholesale & Merchant partner side) and the Public RMI sector (Social Housing, Local Authorities, and Housing Associations), while ensuring operational excellence and customer satisfaction. Def

The post-holder will be well-organised, highly motivated and will play a key role in delivering a range of planned maintenance and improvement projects across our social housing portfolio. Proven experience in project management within the social housing sector or a similar environment. Permanent jo

We’re looking for experienced roofers to carry out repairs and maintenance works across social housing properties. Essential requirements: Proven experience in roofing repairs and maintenance, previous social housing experience including occupied properties, and the ability to work independently a

Job - project Building Surveyor, social housing. Main Job Purpose:Working for a large Social Housing Provider, to assist the planned maintenance team on capital projects. Knowledge and understanding of the social housing sector.

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42K + car allowanceWe are

Electrician (Social Housing) - NottinghamSalary: £35,280 - £42,000 per annum (OTE £43,000 - £50,000)Location: Peterborough (work within 30 minutes of home address - additional travel paid)Bonus: £1,

What we're looking for: Strong relationship-building skills with experience in business development, account management or prospecting, ideally within the social housing or construction sector (desirable) Excellent communication and presentation skills, with the ability to understand customer needs

Money Adviser (Welfare Rights Officer).Are you an experienced Money Adviser with a passion for helping people improve their financial wellbeing? Do you have strong customer service skills alongside expert knowledge of welfare benefits and debt advice? If so, we may be able to help you!.

What we're looking for: Strong relationship-building skills with experience in business development, account management or prospecting, ideally within the social housing or construction sector (desirable) Excellent communication and presentation skills, with the ability to understand customer needs

Strong pipeline of secured social housing frameworks.

Social Housing Manager SHF WorksLocation:SheffieldRate:£285 per shiftContract:Ongoing / Framework ProjectWere working with a brilliant, well-established contractor deliverin

A family-owned business in North and East London is seeking experienced Plumber Multi Traders to handle property repairs within social housing. Candidates should have a full driving licence, experience in social housing, and necessary certifications such as a DBS certificate.

The candidate should have a strong background in social housing and refurbishment to prepare accurate tenders and work closely with teams.

A leading recruitment consultancy is looking for a Senior Building Surveyor to manage social housing and public sector projects in Greater London.

Experience of working in social housing. You will take the lead on legal proceedings and tenancy enforcement issues offering support to our wider team regarding anti‑social behaviour issues. Experience of court applications for civil and non‑rental cases, such as Anti‑Social behaviour, hate cr

A recruitment firm specializing in construction roles seeks a Senior Estimator for social housing planned and reactive maintenance projects in Greater London. The ideal candidate has a strong background in social housing and experience with pricing frameworks.

A leading facilities management company in Birmingham is seeking an experienced Gas Engineer to service and maintain heating systems in social housing properties.

The ideal candidate will possess a strong understanding of PCR 2015 and PA 2023, preferably in a Social Housing setting. A housing association in Birmingham is recruiting for a Category Manager on a permanent basis.

The ideal candidate will hold valid gas qualifications, a full UK driving licence, and preferably have experience in social housing.

In this role, you will manage all commercial aspects of social housing projects including cost control and contract administration. The ideal candidate will have a degree in Quantity Surveying and significant experience in social housing.

A housing management organization is looking for an experienced Data Quality and Systems Manager to oversee data governance and quality assurance in London. Ideal candidates will have experience in housing systems, excellent communication skills, and the ability to lead improvements while managing s

A housing solutions firm is seeking a Housing Disrepair Officer based in Bedfordshire. This role involves managing a caseload of social housing disrepair claims from initial letter of claim to resolution.

A fast-growing social housing provider is seeking a Senior Finance Officer to manage finance operations and protect revenue.

A recruitment agency is seeking an experienced Multi Trader for a contract in South Birmingham.Qualified candidates should have skills in carpentry, plumbing, plastering, tiling, painting, and flooring.The role involves kitchen and bathroom remodernisation, with immediate starts available.Applicants

This role involves performing high-quality plumbing repairs and maintenance in social housing properties.

A leading recruitment agency in the United Kingdom is seeking a Contracts Manager for the social housing sector.

Audit Manager, Social Housing - Top 15 Firm. Lead audit assignments across a portfolio including social housing. Social housing sector experience.

A reputable Housing Association in the West Midlands is looking for a Technical Support Surveyor to provide technical support and manage responsive repairs.

The ideal candidate will possess a strong background in social housing and proven management skills, ensuring projects are completed on budget.

The ideal candidate has experience in planned maintenance or social housing and is adept at managing multiple projects efficiently.