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Merchandiser Birmingham Are you looking for stability and the chance to work with a great company going through the most exciting time? Our client is a ladieswear fashion retailer who are going through an exciting period of growth and are growing the Merchandise function. Tasks, duties & responsibilities: • To prepare reporting and present in Weekly and Monthly Trading Meetings., • Drives the trade model to their area., • Reviews Daily and Weekly Sales performance actions where required., • Reviews over and under performance at product level and drives trading actions to maximise potential and minimise risk., • Seeds and manages a WSSI by accurately forecasting demand, OTB, returns and margin., • Takes ownership of the critical path and takes appropriate action on issues when they arise., • As well as being competent in preparing trading reports/packs will also make recommendations for reporting improvements across the B&M function and implement., • Fully aware of the principles and contribution to the overall business strategy. Processes and department development, • Builds effective and open relationships with all members of the buying and merchandising team, based on reliable, accurate and relevant data., • Ensures productive relationship between merchandising function and all other business areas to ensure goals achieved, specifically the design and accounts teams., • Delivers key information at the right time, to the right people, and presents when necessary.

Job Title: Family caseworker/solicitor Reports to: Head of Family Salary: Caseworker - £33,067 - £34,655 / Solicitor - £39,895 - £42,962 (depending on level of qualification) Hours: Full-time (37 hours per week) Location: Coventry (with some potential for hybrid working) About this role Central England Law Centre (CELC) provides a vital service to clients across Coventry and Birmingham, providing support for all aspects of family law through a team of dedicated solicitors, caseworkers, paralegals and support workers. This is an exciting opportunity for an experienced caseworker or solicitor to join the team, supporting our clients across Coventry in the delivery of casework through the Law Centre’s Legal Aid contract. The successful candidate will be subject to a basic DBS check. Responsibilities • To advise clients on aspects family law including child arrangement orders, childcare proceedings & domestic violence through a combination of appointments, home visits and telephone advice as appropriate., • To undertake casework and represent clients at court as appropriate, • To work in partnership with other organisations who are supporting our client group, • To work collaboratively with colleagues to provide a high quality, holistic service for clients that is able to address multiple legal needs, • To keep up to date with current legislation, case law and policy in relation to family, • To identify opportunities for strategic litigation work, to influence the local authority and others., • To maintain cases to standards required by Central England Law Centre, • To conduct casework in compliance with the Legal Aid Agency requirements, • To complete public funding forms via CCMS and paper applications where appropriate, • To liaise with the Legal Aid Agency in respect of funding applications and claims, • To assist with the prompt billing and costing of files, • To record time spent on casework and meet daily targets, • To contribute to the team’s financial targets, • To carry out file reviews as appropriate, • To attend training courses as appropriate General • To demonstrate commitment to the aims, principles and policies of the Law Centre and abide by policies and procedures as set out in the Office Manual and Staff Handbook, • To attend staff meetings and external meetings and seminars when necessary, • Any other task reasonably required within the context of this post Person spec • A demonstrable commitment to social justice and the ability to work sympathetically and effectively with a wide variety of clients.', • Experience of family law, • Able to meet the Legal Aid Agency Supervisor Standard for family law (desirable), • Experience of working under a Legal Aid Agency contract and a detailed understanding of legal aid eligibility requirements and legal aid applications, including using CCMS (desirable), • Experience of advocacy, • Proven ability to meet costs targets, • The ability to communicate effectively and sensitively with clients, • An understanding of the importance of confidentiality, • A non-judgemental attitude, • Experience of using a case management systems and IT systems including Microsoft Word, Excel and Outlook, • Excellent oral and written communication skills, • Excellent organisational skills, including the ability to prioritise multiple pending tasks and provide realistic timescales for completion, to ensure that key deadlines are met and to work effectively when under time pressure, • The ability to learn quickly and develop new skills, • Ability to get on with people and be polite under pressure and to work co-operatively as part of a team

Job Title: Employment caseworker/solicitor Reports to: Head of Employment Salary: Caseworker - £33,067 - £34,655 / Solicitor - £39,895 - £42,962 Hours: Full-time (37 hours per week) Location: Coventry (with some potential for hybrid working) About this role Central England Law Centre (CELC) provides a vital service to clients across Coventry and Birmingham, providing support for all aspects of employment law through a team of dedicated solicitors and caseworkers. This is an exciting opportunity for an experienced caseworker or solicitor to join the team, supporting our clients across Coventry in the delivery of casework through the Law Centre’s Legal Aid contract. Responsibilities • To advise clients on all aspects of Employment and Discrimination law through a range of channels, including in-person appointments, home visits, and telephone consultations, as appropriate to their needs., • To undertake casework and represent clients at court as appropriate, • To work in partnership with other organisations who are supporting our client group, • To work collaboratively with colleagues to provide a high quality, holistic service for clients that is able to address multiple legal needs, • To maintain up-to-date knowledge of current legislation, case law, and policy developments relating to Employment and Discrimination Law., • To manage and maintain case files in accordance with the quality standards and procedures set by Central England Law Centre., • To conduct casework in compliance with the Legal Aid Agency requirements, • To complete public funding forms via CCMS and paper applications where appropriate, • To liaise with the Legal Aid Agency in respect of funding applications and claims, • To support the timely preparation and submission of billing and file costing in accordance with organisational procedures., • To record time spent on casework and meet daily targets, • To actively contribute to the team’s financial performance by achieving individual billing targets and supporting overall team objectives., • To attend training courses as appropriate General • To demonstrate commitment to the aims, principles and policies of the Law Centre and abide by policies and procedures as set out in the Office Manual and Staff Handbook, • To attend staff meetings and external meetings and seminars when necessary, • Any other task reasonably required within the context of this post Person Spec • A demonstrable commitment to social justice and the ability to work sympathetically and effectively with a wide variety of clients., • Experience of Employment law - you will either be a solicitor or caseworker with experience of working under a Legal Aid Agency contract and a detailed understanding of legal aid eligibility requirements and legal aid applications, including using CCMS, • Experience of advocacy, • Proven ability to meet costs targets, • The ability to communicate effectively and sensitively with clients, • An understanding of the importance of confidentiality, • A non-judgemental attitude, • Experience of using a case management systems and IT systems including Microsoft Word, Excel and Outlook, • Excellent oral and written communication skills, • Excellent organisational skills, including the ability to prioritise multiple pending tasks and provide realistic timescales for completion, to ensure that key deadlines are met, and to work effectively when under time pressure., • The ability to learn quickly and develop new skills, • Ability to get on with people and be polite under pressure and to work co-operatively as part of a team., • Attention to detail and sufficient numeracy to complete legal aid and costing forms., • Self-motivated, able to work independently and on own initiative and able to organise own workload., • Ability to work as part of a team and with partner agencies Person spec Person spec

Diligent and conscientious Dealing Administrator sought to work in a professional office environment at an investment management company, delivering high quality work against tight timescales. This is predominantly a data entry role which requires critical thinking. Initiative is required in checking for mistakes / issues and communicating effectively with other team members and management. Duties will include: • Processing and authorising investor instructions to buy, sell and transfer shares in the Margetts funds., • Identifying potential issues through analysis of client/agent instructions and liaising with other departments where appropriate., • Maintenance of client and adviser details., • Placing and confirming investment trades and liaising with other departments where appropriate., • Allocation of work through categorisation of scanned mail items into workflow systems., • Flexibility in the role to cover other general office duties as required. An entry level candidate will possess a high attention to detail, have a logical approach and work to tight daily deadlines in a fast paced office environment. A more experienced candidate would have relevant experience within financial services sector or with similar regulatory based roles, be able to identify and develop efficiencies. The company supports a policy of continued professional development and relevant qualifications and the candidate would be expected to have a desire to increase their knowledge and skills through mastering and understanding all team tasks and completing external courses. Following successful completion of a probationary period, package includes discretionary bonuses, company employee-matched pension contributions, death in service benefit and private healthcare.

Technical Services Manager Birmingham Salary: Dependent on experience Full-Time Role Overview We are currently working with a well-established organisation within the façade and construction sector who are seeking an experienced and technically strong Technical Services Manager to lead their Technical Services function based in Birmingham. This is a key leadership position, responsible for overseeing technical delivery, supporting commercial activity, and driving high standards across a multi-functional technical department. The ideal candidate will bring a strong technical background from a façade, aluminium systems, or wider construction design environment, combined with proven experience in leading and developing technical teams. Role Overview The Technical Services Manager will take full ownership of the Technical Services function, ensuring the delivery of high-quality technical support across internal teams, customers, and external stakeholders. Working closely with Sales, Marketing, and wider technical functions, you will play a key role in ensuring a consistent, commercially focused and technically robust approach across all project activity. Key Responsibilities Technical Leadership & Department Management • Lead and manage the Technical Services Department, • Develop and support a high-performing technical team, • Ensure delivery of accurate, compliant, and commercially effective technical output, • Provide expert technical support to customers, prospects, and internal teams, • Produce technical drawings, data, schedules, and calculations to support project wins, • Ensure all technical information is accurate, compliant, and up to date, • Support Sales and Marketing teams with technical expertise, • Contribute to securing new business through technical input and solutions, • Promote the business as a leading system supplier within the market, • Maintain accurate records of departmental activity and performance, • Report regularly on KPIs, workload, and team performance to senior leadership, • Use Salesforce to track daily activity and project progress, • Liaise with head office to ensure technical alignment and system accuracy, • Conduct regular training, competency reviews, and one-to-one development meetings, • Drive continuous improvement across technical processes and team capability Candidate Requirements • Proven experience in a technical role within façade, aluminium systems, or construction, • Strong background in a design office, technical services, or engineering environment, • Demonstrable experience managing and developing a technical team, • Proficient in Microsoft Office (Word, Excel, Outlook), • Strong CAD skills (2D essential; Revit/3D advantageous), • Excellent communication skills, both written and verbal, • Experience with Logikal software, • Exposure to Salesforce or similar CRM systems, • Knowledge of façade systems, aluminium products, or related manufacturing environments What’s on Offer • Opportunity to lead a key technical function within a growing business, • Senior-level responsibility with cross-functional influence, • Competitive salary based on experience, • Strong professional development and progression opportunities

Helpdesk Supervisor (Administrator) Location: Birmingham, B66 2QT Contract: 3 months The Helpdesk Supervisor is responsible for leading the helpdesk team to ensure efficient delivery of maintenance services across the estate. The role involves managing daily operations, assigning and monitoring reactive tasks, maintaining accurate records on CAFM systems, and ensuring all work meets compliance and KPI standards. It also includes supervising staff performance, coordinating subcontractors, and supporting reporting, audits, and continuous service improvement while maintaining strong communication with stakeholders. Key Responsibilities • Manage and supervise Helpdesk Operators, ensuring high performance and service delivery, • Allocate and monitor reactive maintenance tasks, ensuring timely completion within SLAs, • Oversee daily Helpdesk operations, including logging calls and updating the CAFM system (Maximo), • Lead jeopardy management, proactively identifying and resolving risks to service delivery, • Coordinate and schedule subcontractors, ensuring compliance and documentation is complete, • Monitor KPIs, produce reports, and analyse trends to drive continuous improvement, • Maintain accurate records, including O&M manuals, asset data, and work documentation, • Manage staffing rotas and provide training, performance reviews, and corrective actions, • Liaise with engineers, management, and clients to ensure effective communication and service delivery, • Support audits, compliance checks, and monthly/weekly reporting requirements Essential Skills • Strong leadership and team management skills, • Excellent communication and stakeholder engagement abilities, • Experience in Helpdesk operations within a maintenance or facilities environment, • Proficiency in CAFM systems (e.g., Maximo) and data management, • Strong organisational and multitasking skills with the ability to prioritise workloads, • High attention to detail and accuracy in record-keeping and reporting, • Ability to work under pressure and meet strict deadlines, • Problem-solving mindset with a proactive approach, • Good understanding of maintenance operations and compliance requirements, • Competent IT skills including Microsoft Office and reporting tools For more info contact on +44 161 527 9461 or

Email Designer Birmingham | Hybrid Working (3 days office based) C40K We’re partnering with an established consumer brand to find a talented Email Designer who can bring creativity, commercial thinking, and strong visual execution to a growing CRM function. This is an opportunity to join a fast-paced business where email plays a major role in customer engagement, retention, and brand storytelling. The successful candidate will take ownership of the creative direction and production of email communications, helping shape how the brand connects with its audience on a daily basis. You’ll work across campaign launches, automated journeys, promotional activity, and customer lifecycle communications - creating emails that not only look exceptional but also deliver measurable performance. What You’ll Be Doing • Designing engaging, conversion-focused email campaigns across promotional and lifecycle activity, • Building and evolving reusable templates and modular design systems, • Creating responsive email experiences optimised for mobile and desktop, • Working closely with CRM, marketing, brand, and content teams to deliver campaigns at pace, • Supporting testing initiatives to improve click-through rates, engagement, and customer retention, • Ensuring consistency across all email touchpoints while continually bringing fresh creative ideas, • Helping develop customer journeys that feel connected, premium, and highly personalised, • QA testing and refining designs across multiple inbox providers and devices What We’re Looking For • Previous experience in a dedicated email design role within a consumer-focused brand, • A portfolio showcasing strong digital design and email campaign work, • Strong understanding of responsive email design and UX best practice, • Experience using platforms such as Klaviyo, Mailchimp, Dotdigital, or similar ESPs, • Proficiency in Figma and/or Adobe Creative Suite, • Someone highly organised who can manage multiple projects and deadlines simultaneously, • A collaborative individual who enjoys working closely with wider creative and marketing teams Desirable Experience • Background within beauty, wellness, lifestyle, fashion, or subscription brands, • Understanding of HTML/CSS for email production, • Experience contributing to email testing and optimisation strategies The Opportunity This is a fantastic chance to join a recognisable brand with a strong customer following and ambitious growth plans. The role offers plenty of creative ownership, exposure across the wider marketing function, and the opportunity to shape a best-in-class email experience for a highly engaged audience. Location: Birmingham Working pattern: Hybrid – 3 days per week in the office

Company Overview: Join our dynamic team at Beijing Hanland Management & Consulting Co., Ltd. With over a decade of experience in the UK real estate investment market, we specialize in delivering top-tier property management services and Chinese-British real estate investment consulting. Our headquarters are located in Manchester, with a strong presence in major cities including London. Our team comprises professionals with extensive expertise in real estate investment, property management, property consulting, and education consulting. 汉伦是一家拥有10余年英国本土房地产市场投资经验的公司，致力于搭建中英房地产投资咨询的桥梁。我们专注于提供英国房地产置业咨询、专业物业管理服务和中英教育交流。我们的业务遍及曼彻斯特，同时覆盖伦敦、剑桥、牛津、谢菲尔德、伯明翰、布里斯托、爱丁堡、利兹和莱斯特等主要城市。不论是房产投资还是置业咨询，我们的团队成员在房产投资、物业管理、置业咨询和教育咨询领域都秉持丰富的专业经验。 Job description： 1. Daily operation for UK property rental clients, including but not limited to material preparation for lease period, registration and update of utilities and electricity, management of daily problems, property inspection after the lease period, etc., 2. Responsible for maintaining client relationship, negotiates with client to solve the problem, reduces complaint rate;, 3. Uses English to communicate with overseas resources and solves the problem of property rental clients;, 4. Handles paperwork on a daily basis, including but not limited to bilingual correspondence, English communcation, file archive, etc., 5. Cooperates with department head to complete other work. 岗位职责： 1.英国物业租赁客户的日常运营工作，包括但不限于租赁期的材料准备、租赁期的硬件报修、信件收发、水电气等注册更新、日常问题处理等，租赁期后物业检查等； 2.负责维护良好的客户关系，利用客户协商解决客户的问题，降低投诉率； 3. 使用英语与海外相关资源进行沟通并解决客户问题；, 4. 处理日常工作中的文书工作，包括但不限于双语书信往来、英文沟通、文件存档等； 5.配合部门负责人完成其他工作。 Job Requirements 1. Bachelor degree or above, 2. English can be used as a working language, 3. Work experience unlimited, we can train you if you have no relevant work experience, 4. Able to think independently and put forward constructive suggestions. 任职要求： 1.大学本科以上学历； 2.可以用英语作为工作语言； 3. 工作经验不限，无相关经验工作可培养；, 4. 能够自主思考提升，提出建设性意见。 Recruitment Area London/ Birmingham

Dispatch Team Leader Location: Wednesbury Salary: Up to £36,000 Full Time | Permanent | On-Site We are recruiting for an experienced Dispatch Team Leader to join a busy manufacturing operation based in Wednesbury. This is a hands-on leadership role overseeing dispatch, route planning and logistics coordination, ensuring deliveries are organised efficiently and operational targets are achieved. The role would suit someone from a transport, logistics, warehouse or manufacturing background who enjoys working in a fast-paced environment and leading from the front. Key responsibilities: • Managing daily dispatch and transport operations, • Planning delivery routes and schedules, • Coordinating drivers and workloads, • Leading and supporting the dispatch team, • Monitoring KPIs, delivery performance and accuracy, • Working closely with production and warehouse teams, • Supporting continuous improvement across operations Experience required: • Previous dispatch, transport or logistics experience, • Route planning experience is essential, • Experience leading or supervising a team, • Strong organisational and communication skills, • Manufacturing or warehouse background advantageous, • Good IT and administration skills This is a great opportunity to join a well-established business offering a stable and supportive working environment. For more information or a confidential discussion, please get in touch

Elevation Recruitment Group are pleased to be once again supporting a well-established, high-performing manufacturing business in the West Midlands, with the appointment of a Business Unit Manager for their Machine Shop. This is a pivotal senior leadership role with full operational accountability across safety, quality, delivery and cost. Reporting into the Manufacturing Manager, you’ll take ownership of the machine shop production area, leading Production Managers and their teams to deliver against operational KPIs. This is a hands-on leadership role where you’ll balance strategic oversight with daily execution, ensuring plans are delivered, standards are upheld, and performance continues to improve. You’ll be responsible for: • Leading all HSE activity, driving a strong safety culture and ensuring legislative compliance, • Owning quality performance, process control and standard work adherence, • Delivering against throughput, OTIF and productivity targets, • Managing labour planning in line with budget and demand, • Full shift P&L accountability and cost control, • Capacity modelling and bottleneck identification, • Driving continuous improvement initiatives across the business, • Leading, coaching and developing Production Managers, • Managing performance, absence, recruitment and succession planning, • Supporting customer interactions and resolving operational issue, • Working closely with Engineering, Planning, Quality, Finance, HR and CI teams We're looking for experienced Manufacturing Management / Operational Management level individuals for this role. You'll be able to demonstrate experience in: • A background within a complex, fast-paced manufacturing environment (aerospace/automotive/high reg exposure advantageous). Experience within a large machine shop is preferable but not essential, • Experience working within a unionised environment, • Leadership of multi-shift, large headcount operations, • Strong knowledge of ISO systems and HSEQ frameworks, • Demonstrable experience managing large budgets, project/CAPEX initiatives, labour models and productivity, • A track record of driving continuous improvement using Lean tools (FMEA, 5S, Six Sigma, structured problem solving), • The ability to translate high-level business goals into daily operational plans This is a great opportunity to lead a fast paced, high performance production environment within a global specialist manufacturer. Elevation Recruitment Group is a specialist recruitment consultancy that helps people build long-term, successful careers. We work across a wide range of industries and disciplines with a focus on making recruitment feel more human, more honest and more effective. We are specialists in every function and experts in every hire. Check out our website to find out more.

Graduate Surveyor - Retail & Leisure Office location: Birmingham Who are Christie & Co? We’re the leading specialist advisor for buying and selling businesses in our sectors - hotels, pubs, restaurants, childcare, healthcare, convenience retail, leisure and medical. Where we work We employ the largest team of sector specialists in the UK and the largest group of hotel specialists in Europe, providing professional brokerage and advisory services from offices in major cities across Britain and Europe. And because we’ve been doing this for over 80 years, we know our sectors and local markets inside out. We work closely with our clients to guide and conclude transactions of any size, covering hotels, restaurants and pubs, leisure, forecourts and convenience retail businesses, social care and elderly care, childcare & education facilities, dental practices and pharmacies. Purpose of the Role To support and assist the Retail & Leisure Valuation team with the day-to-day management of Valuation Services. Duties and Responsibilities • Assist with on-site surveys to include property inspections and measurements, • Carrying out technical valuation work across all medical sectors, • Preparing detailed reports, • Working towards the completion of APC to include Level 3 (L3) Valuation Working Relationships and Contacts This person will be working closely with the Retail & Leisure Director of valuations on a daily basis with the key goal to complete Valuation work for a strong client base. The candidate will be encouraged to assist with external Client meetings to help build their own client/contact base and help generate business for the team. General Responsibilities • To present and promote Christie & Co as a professional organisation with the highest standards of excellence;, • To take ownership of tasks ascribed, working to deliver value added outputs of a high standard;, • To contribute to the development of Christie & Co’s corporate image and perception as a whole by demonstrating quality, consistency, and reliability;, • To comply with company policies regarding Equal Opportunities, Health & Safety, Data Protection and Environmental Impact. Person Specification Skills and Experience • A RICS accredited Real Estate degree; Essential, • Hold a valid UK Driving License; Essential, • Report writing skills; Essential, • Previous work experience within Valuation; Desirable, • Previous experience working within professional services; Desirable Personal Characteristics • Team player;, • Driven and energetic;, • Approachable;, • Independent and able to use initiative;, • Professional with high standards;, • Able to develop strong working relationships;, • Strong organisational skills What can we offer? • Full APC support and sponsorship (RICS), including structured training and mentoring through to qualification, • Discretionary company performance bonus, • Yearly salary review, • Gym discounts, • Wellbeing & Leisure discounts, • Sick pay, • Annual health check, • 25 days holiday, with additional leave over Xmas, • Pension, • Life Assurance *Once you have qualified, you will be eligible to a salary increase plus our fantastic fleet benefit, we offer a car allowance, insurance for you plus one and mileage support. * Please note we will not be able to sponsor for this position and therefore only invite candidates permanently settled in the UK or not requiring sponsorship * We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. For more information, please apply today or send any questions to:

About the job Head of Payroll Permanent Based in Solihull (Hybrid working 3 days in the office / 2 days at home) We are looking for a Head of Payroll to join our friendly and dynamic team here at Waterstones in Solihull. Leading a team of four, you will be responsible for providing a professional and efficient payroll service for 4,000 employees across our retail, head office and warehouse locations. Our retail payroll covers over 300 locations across the UK, ROI, Jersey and the Isle of Man. What you will be doing • Operational control and responsibility of 5 periodic payrolls and 1 additional seasonal payroll for Christmas temps processed by the payroll team to ensure all employees are paid accurately and on time., • Daily management support and guidance of 4 direct reports to include training, development and coaching on any statutory and technical changes as required., • End to end processing of the Main Waterstones UK payroll on SDWorx, to include inspection of output reports, completion of Payroll control sheet and preparation of Gross to Net report for review and sign off by Financial Controller., • To ensure company policy, procedures and audit controls are always adhered to., • Periodic reporting of payroll output to included, long term sickness, pensions, third party reporting submission and authorisation of third payment payments., • To ensure Waterstones is NMW compliant across the different Countries as required. To include periodic payroll reporting, compliance checking and settlement of any underpayment within the relevant period., • Regularly review and develop all payroll systems, processes and procedures to ensure they are effective and efficient., • Planning, testing and implementation of Payroll system upgrades and departmental projects., • To provide the business with support and guidance on any technical issues and statutory updates as required., • Maintain working relationship and escalation route with key stakeholders to include HR Business Partners, Shop Operations, Senior Managers and Management Executive., • Member of the Waterstones Group Pension Governance Committee. What we need from you The ideal candidate will have the following skills, attributes, and experience: Essential skills and experience include • Payroll Management or Payroll Team leader experience., • Technical knowledge of UK and Irish tax regimes., • Strong Excel and reporting skills including formulae, pivot tables and V-lookup., • Strong systems knowledge and experience., • Pensions Auto Enrolment legislation knowledge., • CIPP qualified or have a minimum of 5 years payroll experience in a similar environment \ level. Desirable skills and experience include • Retail sector experience., • Sarbanes Oxley knowledge., • Technical knowledge of Jersey, Isle of Man and Irish Payrolls., • Confident in manual calculations. Person Profile • Organised and efficient., • Excellent communication skills – both verbal and written., • Comfortable working autonomously., • Confident problem solver., • Ability to deal with stakeholders at all levels. Why work for Waterstones Waterstones is the cornerstone of bookselling across the UK and Ireland. Joining Waterstones means being an active part in a success story that began in 1982, and books are as popular now as the day we started. Trading across the UK, Ireland and Europe, we are present in over 300 shopping locations, where Waterstones continues to thrive, each year actively pursuing a programme of new bookshop openings. Online at Waterstones.com, we meanwhile mirror the essence of our bookshops, further showcasing the unique enthusiasm and knowledge of our booksellers. If you have the relevant essential experience and you are interested, we would love to hear from you. Waterstones is committed to encouraging equity, diversity and inclusion in the workplace, and is dedicated toward eliminating unlawful discrimination. Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and to be able to give their best. Diversity Statement At Waterstones, we are committed to creating a workplace that is fair and inclusive to people from all backgrounds, perspectives and experiences, and we strive to promote an inclusive work culture. We are working hard to ensure our recruitment processes are free from bias, and our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and able to give their best. Reasonable Adjustments We understand that some disabled applicants may, due to the nature of their disability, find some parts of the recruitment process challenging. If you need any reasonable adjustments during any part of the interview process, please make these known either to your interviewer or the person you liaise with when setting up your interview.

Are you ready to take your Warehouse experience to the next level? GES is seeking a dynamic and dedicated Warehouse Supervisor to join our team based at the NEC near Birmingham. If you thrive in a fast-paced environment and have a passion for delivering exceptional service to clients worldwide, this is the opportunity for you! As a Stand Fitting Warehouse Supervisor at GES, you will oversee the daily operations of the stand fitting warehouse section, ensuring optimal stock levels and accurate alignment with the MIS system (Clarity). Manage staff levels, stock organization, and storage efficiency. Supervise team members to ensure compliance with Health & Safety regulations and adherence to established processes for all stock handling procedures. Duties include: • Manage Daily Operations: Proactively assess and oversee daily workload distribution to ensure seamless operations and optimal productivity across the team., • Maximize Team Efficiency: Inspire your team to perform at their best by ensuring they work in a streamlined and efficient manner, driving overall performance., • Precision in Stock Handling: Guarantee that all stock is accurately picked, prepared, and dispatched for shows, utilizing Clarity pick lists to maintain flawless inventory management., • Harness Technology for Inventory Control: Leverage Clarity to expertly manage stock levels, ensuring all inventory requirements are met without delays., • Seamless Material Flow: Take charge of loading and unloading materials, regardless of their assigned section, ensuring smooth movement of goods across the warehouse., • Meet Critical Deadlines: Ensure all stock is dispatched, returned, and replenished within specified deadlines to maintain smooth workflow and inventory availability., • Random Stock Audits: Perform random stock checks as directed by Warehouse and Stock Control Managers, helping maintain inventory accuracy and prevent discrepancies., • Ensure Equipment Excellence: Ensure all equipment is regularly maintained, in top condition, and fully compliant with health and safety regulations for smooth, safe operations., • Accurate Time Management: Verify and submit accurate timesheets for your direct reports, keeping payroll and scheduling efficient. At GES, we value innovation, excellence, and sustainability. As part of our team, you will play a key role in supporting our core values and sustainability initiatives. Who we are: GES is a global full-service provider for the exhibitions industry. We deliver extraordinary event experiences through partnership-driven productions. Our vision is to grow with our customers and create a truly sustainable future for events. Introducing innovative technology that opens opportunities for stakeholders to thrive. We want to ensure that the Events Industry continues to thrive in partnership with our people and planet. Our Values We deliver our vision by embedding our values throughout our business: Trust: Trust each other to always be honest and do what is right. Responsibility: Be responsible for our actions and deliver on our commitments. Understanding: People come first. Be understanding and compassionate. Excellence: Provide excellent service and execution Salary This role offers a competitive salary, dependent on experience. We operate a reward strategy based on our team members receiving a salary that best reflects their experience and skill level. Hours of work Normal working hours are Monday to Friday 8am – 5pm. On occasion you may be required to work evenings and weekends during busy periods to meet the demands of the business. Annual leave Our holiday entitlement is 25 days per annum (plus bank holidays and statutory public holidays). Development and Benefits At GES we look to equip you with the tools required for you to progress in your career with us. With plenty of internal opportunities to move within the business and the backing of line managers, progression is key to the business growing. Our benefits include but are not limited to: Private Medical insurance Life Insurance Team days Paid training Paid Volunteering days Equal Opportunities In compliance with our commitment to diversity and inclusivity, we actively encourage applications from all qualified individuals regardless of age, race, ethnicity, gender, sexual orientation, disability, religion, or any other characteristic protected by law. We firmly believe in equal opportunities for all and strive to create a workplace where every individual can thrive and contribute their unique perspectives and talents. Discrimination of any form will not be tolerated in our recruitment process, and we are dedicated to fostering an environment that values diversity and promotes fairness and equity for all applicants. Join us in our mission to build a diverse and inclusive workforce where everyone can succeed.

Permanent | Long-Term | Immediate Start A warm, informal UHNW family based in Solihull is seeking an exceptional, qualified Governess to join their household on a full-time, permanent basis. This is a rare opportunity for a career educator to step away from the classroom into a highly rewarding role, where you will have genuine influence over a child’s academic confidence, habits, and long-term development. The Family We are a relaxed, down-to-earth household with three children (16, 6, and 2). Both parents are present and actively involved—this is a collaborative, supportive environment, not a sole-charge role. You will be treated as an educational specialist and a valued member of the household. The Role The primary focus is our 6-year-old daughter, who attends a leading prep school and would benefit from structured, engaging support in phonics, writing, and building focus and confidence at home. You will work in partnership with her school to reinforce and extend her learning in a calm, encouraging way. Alongside this, you will support the early development of our 2-year-old son, delivering age-appropriate, play-based learning and creating strong early foundations—resulting in a meaningful long-term role as both children progress. Structure (Term Time) • Morning / Early Afternoon:, • Early years development and structured play with the 2-year-old, • Mid Afternoon:, • School collection, • Late Afternoon / Evening:, • One-to-one academic support with the 6-year-old, • (reading, writing, phonics, homework, learning habits), • Weekends:, • Approx. 1 day (c. 8 hours) of educational enrichment, • School Holidays:, • Full-time daytime involvement with both children, maintaining structure and engagement Key Responsibilities • Provide tailored academic support aligned with the prep school curriculum, • Build confidence, focus, and independent learning habits, • Support phonics and writing development in an engaging, pressure-free way, • Plan and deliver EYFS-based activities for early development, • Manage the daily school run, • Work collaboratively with parents to shape a long-term academic pathway, • Foster curiosity, consistency, and a genuine enjoyment of learning The Ideal Candidate • QTS / PGCE (or equivalent) – essential, • Strong experience across EYFS and KS1, • Proven track record supporting literacy and writing development, • Warm, patient, and emotionally intelligent, with a natural ability to build trust, • Confident supporting children with focus and attention challenges, • Organised, adaptable, and comfortable in a relaxed family setting Package • £50,000 – £70,000+ DOE, • Long-term, stable full-time position, • Collaborative, respectful working environment, • Live-out role with easy parking, • No sole charge, no night work, no international travel Apply Please submit: • CV All applications handled in strict confidence.

🚀 Stop waiting for a promotion. Start building a career. Are you tired of "entry-level" roles that just involve making tea and endless admin? At Sage, we do things differently. We are a rapidly expanding business consultancy right in the heart of Birmingham City Centre (just a 5-minute walk from New Street Station), and we are looking for our next wave of future leaders. We are currently hiring for an Entry-Level Business Management role with an immediate start. This isn’t a passive desk job; it’s a high-energy, commercial development programme designed to take you from entry-level to management within 6 to 12 months. What to Expect: • Schedule: Monday to Friday 10am to 6pm, • Salary: Base salary starting at £25,000 (negotiable) + Performance incentives, • The role: Full Time, On Site, Permanent, Immediate Start (within 4 weeks) About You: You don’t need years of corporate experience. We hire for attitude, ambition, and potential. You might be: • A recent graduate hungry for real-world commercial experience., • Transitioning from retail, hospitality, or sport and looking to channel your people skills into a professional business environment., • A highly motivated individual ready to fast-track your way into leadership. The Pathway (What You'll Actually Do): From day one, you won't be watching from the sidelines. With full training and 1-to-1 mentorship, you will be immersed in: • Commercial Strategy: Driving customer acquisition and business growth for top-tier brands., • People Management: Learning how to build, inspire, and manage high-performing teams., • Operations & Growth: Mastering the operational mechanics of how successful businesses scale., • High-Level Communication: Honing your negotiation, presentation, and client strategy skills. What We Look For: • Exceptional communication and interpersonal skills., • A proactive, competitive, and goal-oriented mindset., • A coachable attitude—you crave feedback and want to improve daily., • A desire to work in a fast-paced, collaborative, on-site environment. What Sage Offers You: • Immediate Start: Jump straight into your new career., • Accelerated Progression: A crystal-clear roadmap to management., • Earning Potential: Competitive base salary alongside lucrative, performance-based incentives., • Culture: A modern, high-energy office in Birmingham City Centre with a supportive, team-focused environment. Your career needs momentum. If you are ready for a role where your hard work directly dictates your progression, we want to hear from you. 👇 Ready to step up? Send us a message directly or apply via the link below to be considered for an immediate start! #BusinessManagement #LeadershipPathway #BirminghamJobs #EntryLevel #GraduateCareers #CareerGrowth #Sage #HiringNow #ImmediateStart #LeadershipDevelopment

岗位职责： 1.负责伯明翰/伦敦及周边管辖区域租赁业务的整体运营管理工作，统筹租赁期内外各项事务，包括但不限于入住及退房安排、维修与清洁安排、中期检查安排、带看以及其他周期性工作； 2. 负责统筹和监督伯明翰/伦敦团队的日常工作安排与执行情况，确保各项任务按标准执行、按时完成且无遗漏； 3.负责配合公司招租部门开展相关工作，统筹规划带看安排，合理协调人员和时间，确保带看工作高效有序进行； 4. 负责协调处理伯明翰/伦敦及周边管辖区域内的复杂问题及突发情况，合理调配资源，确保租户安全不受威胁；, 5. 负责统筹并合理安排第三方及合作资源（如维修、清洁、物业管理公司等），进行沟通与协调，同时监督第三方工作内容，确保交付的服务质量优秀且及时；, 6. 负责审核并规范日常文书工作，包括双语邮件，电话，信息等往来、文件整理归档及信息录入，确保资料准确、完整；, 7. 协助优化业务流程，及时发现并反馈工作中的问题，提出改进建议并推动落实；, 8. 配合部门负责人完成其他工作，并在必要时协助其他城市的工作和安排； Key Responsibilities: 1. Oversee the overall operational management of leasing activities within the Birmingham/London region and its surrounding jurisdictions; coordinate all matters—both during and outside of tenancy periods—including, but not limited to, tenant move-ins and move-outs, maintenance and cleaning arrangements, mid-term property inspections, property viewings, and other recurring tasks., 2. Coordinate and supervise the daily workflow and task execution of the Birmingham/London team, ensuring that all assignments are carried out in accordance with established standards, completed on time, and executed without omission., 3. Collaborate with the company's Leasing Department on relevant initiatives; coordinate and schedule property viewings, and efficiently allocate personnel and time resources to ensure that viewing operations proceed in an organized and highly efficient manner., 4. Coordinate and resolve complex issues and emergency situations arising within the Birmingham/London region and its surrounding areas; allocate resources effectively to ensure the safety and security of tenants remain uncompromised., 5. Coordinate and manage third-party vendors and partner resources (e.g., maintenance contractors, cleaning services, property management firms, etc.); facilitate communication and coordination with these parties while supervising their work to ensure that delivered services are of high quality and provided in a timely fashion., 6. Review and standardize daily administrative documentation and correspondence—including bilingual emails, phone calls, text messages, etc.—as well as file organization, archiving, and data entry, ensuring that all records are accurate and complete., 7. Assist in optimizing operational workflows; proactively identify and report issues encountered during daily operations, propose recommendations for improvement, and drive the implementation of these solutions., 8. Assist the Department Head in completing other assigned duties, and provide support for other city-specific operations and arrangements whenever necessary. 任职要求： 1. 本科及以上学历；, 2. 英语可作为工作语言，具备良好的书面及口头沟通能力；, 3. 具备一定物业管理或客户服务相关经验者优先；, 4. 具备较强的责任心和执行力，能够独立处理问题并推动工作落地；, 5. 具备一定的协调能力与基础管理意识，能够统筹安排工作； 具备主动思考能力，能够提出优化建议并持续提升工作效率； Job Requirements: 1. Bachelor's degree or higher;, 2. Proficiency in English as a working language, with strong written and verbal communication skills;, 3. Prior experience in property management or customer service-related fields is preferred;, 4. A strong sense of responsibility and excellent execution capabilities, with the ability to independently resolve issues and drive tasks to completion;, 5. Possess coordination skills and a basic understanding of management principles, with the ability to organize and prioritize work effectively;, 6. Possess proactive and critical thinking skills, with the ability to propose improvements and continuously enhance work efficiency. Location： London：29 Lincoln's Inn Fields, Holborn WC2A 3EG Birmingham：Suite F3&4, Amafhh House Quadrant Court, 44-45 Calthorpe Road, Edgbaston

Job Title: Local HSE Expert Job Summary TUV Rheinland UK are seeking to appoint a Local HSE Expert to act as the Environmental Specialist and provide support in the implementation of the TUV Rheinland Corporate HSE Management System. Job Description Reporting to the Local Officer HSE, the successful candidate will have the following responsibilities: • Assist with HSE activities under the direction of the UK Local HSE Officer., • Act as the environmental expert, offering guidance and support on environmental matters., • Develop and implement environmental initiatives., • Maintain the aspects and impact register for all locations and activities., • Assist in the investigation of any environmental incidents and relevant near misses by coordinating tasks and ensuring communication., • Support environmental initiatives such as waste and energy reduction., • Assist with monthly reporting, data collection, and presentation of sustainability metrics., • Support managers in the preparation and review of risk assessments such as fire, workplace, task-specific and individual-specific, including identifying risk reduction measures., • Arrange for and review workstation risk assessments., • Provide support for workplace inspections., • Contribute to the development of HSE induction materials and toolbox talks, and assist in their delivery., • Support the maintenance of the Local HSE Management System, certified to ISO45001 and ISO14001., • Other duties as assigned. What we expect of you? • Science or engineering graduate or equivalent and two years or more in a HSE role, • NEBOSH General Certificate, • NEBOSH Environmental Management Certificate, • Working knowledge of HSE legal requirements and best practices, • Demonstrable experience in an environmental/sustainability role, • Understanding of the requirements of ISO14001 and 45001, • Good interpersonal skills, • Excellent written and verbal communication skills, • Strong organisational skills, • Able to work independently, • Travel within the UK – full-UK driving license preferred What we can offer you? • Hybrid work model and flexible working hours, • Annual bonus subject to company and individual performance, • A package of benefits: private medical care, group life insurance, workplace pension scheme, employee discounts, Salary sacrifice options, • Well being Support, • Work in a friendly, diverse and high-qualified team with positive and cooperative working atmosphere, • International environment and daily usage of foreign languages, • Real development opportunities, • Direct communication and no formal dress code, • Employee referral program

The Secretary, National League U19 Alliance, is responsible for the day-to-day administration, regulation and operational delivery of the U19 Alliance. This role ensures the smooth running of all League activities, including player registrations, fixture management, disciplinary processes, events and communication with member clubs of the U19 and Academy Divisions and stakeholders. Main Responsibilities • Manage the full daily operation of the competition, and oversee administrative processes across the department including processing player registrations and managing all team sheet activity., • Provide professional guidance and support to member clubs and ensure they are correctly affiliated with their County Football Associations and adhere to FA and League rules and regulations., • Schedule and organise regular committee management meetings., • Coordinate discipline commissions and personal hearings, • Organise the fixtures for the League in conjunction with ATOS., • Ensure FA Full Time and IFAS are updated with fixture changes, including new dates and kick-off times., • Rectify concerns raised in referees' reports or match-related incidents., • Ensure League rules have been approved by the FA, ready for approval at the AGM., • Arrange for periodic pitch inspections and provide feedback to ensure necessary improvements are made., • Plan and coordinate the League Cup competitions, covering scheduling, venue bookings and serve as liaison with member clubs., • Execute matchday and event operations, including Cup Finals, ensuring match official appointments, production of programmes and preparation of team sheets., • Coordinate the logistics for the AGM and prepare the annual report., • Update and maintain League policies and procedures., • Handle the Constitution of Divisions with assistance from members of the committee., • Serve as the first point of contact for potential sponsors, partners or stakeholders interested in supporting the League., • Represent the League at fixtures, events and meetings as required., • Oversee initiatives for league growth and improving overall competition standards., • Support the creation of the League Handbook and Club Directory and coordinate articles for National League publications., • Assist at National League Promotion Finals where required and coordinate the creation and distribution of relevant promotional material.

Reservations Consultant – Birmingham, Fulham and Peterborough Job Title: Reservations Consultant. Role Purpose We are looking for Cruise AND Reservations Consultants that can deliver high-quality sales and service support to customers via inbound and outbound calls. The role includes handling new reservations as well as Manage My Booking enquiries, ensuring customers receive accurate advice, efficient booking management, and an excellent end-to-end travel experience while meeting individual and team sales targets. Key Responsibilities Customer Service & Call Handling • Answer inbound calls promptly, ensuring all service level agreements (SLAs) are consistently met., • Handle customer enquiries efficiently, professionally, and in line with company service standards., • Provide accurate general and destination-specific travel advice for worldwide and European travel products., • Deliver an exceptional customer experience on every interaction. Sales & Revenue Generation • Demonstrate a strong sales focus, identifying customer needs and converting enquiries into confirmed bookings., • Maximise sales potential on all calls by offering relevant ancillary products and services, including:, • Accommodation, • Car hire, • Transfers, • Tours and excursions, • Airport parking, • Seat selection, baggage, and cabin upgrades, • Meet or exceed individual sales, revenue, and commission targets., • Promote current campaigns, monthly incentives, and maintain a strong understanding of Rewards and other incentive programs. Manage My Booking & After-Sales Support • Handle Manage My Booking calls, including:, • Date and time changes, • Flight re-routing, • Upgrades and fare adjustments, • Cancellations and refunds (where applicable), • Ancillary additions (baggage, seats, meals, insurance, etc.), • Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions., • Resolve booking issues efficiently while maintaining customer satisfaction and retention. GDS & Administration • Create, amend, and manage bookings using Amadeus GDS., • Check and action Amadeus queues (Q’s) daily., • Organise and cost complex travel itineraries, ensuring all customer requirements are met., • Perform general administrative duties related to reservations and call handling., • Maintain accurate records and documentation in line with company procedures. Teamwork & Development • Work collaboratively as part of a high-performing call centre team., • Attend weekly staff meetings and general company meetings as required., • Maintain up-to-date product, destination, and airline knowledge by attending training sessions., • Adapt to changing business needs and support wider team objectives when required. Personal Requirements & Skills • Strong customer service focus with excellent communication skills (verbal and written)., • Proven ability to work under pressure in a fast-paced call centre environment., • Strong organisational and time-management skills., • Excellent worldwide destination and airline knowledge., • Strong computer literacy and confidence using reservation systems., • Sales-driven mindset with the ability to build rapport quickly., • Professional personal presentation., • Ability to work effectively both independently and as part of a team.

General Manager vacancy in GAIL’s! If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL’s family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: • Free food and drink when working, • 50% off food and drink when not working, • 33 days holiday, • Pension Scheme, • Discounts and Savings from high-street retailers and restaurants, • 24 hour GP service, • Cycle to work scheme, • Twice yearly pay review, • Development programmes for you to RISE with GAIL’s

We are seeking an experienced and technically competent Technical Services Manager to lead our Technical Services function, based in our Birmingham office. The successful candidate will ideally have a strong technical background, preferably gained within a drawing or design office environment in the façade or wider construction sector. A demonstrable track record of effective team management and technical leadership is essential. The Technical Department is structured across three core functions. While this role is specifically aligned to Technical Services, close collaboration with the wider department is critical to ensure a cohesive, professional and commercially focused approach across all activities. Candidate Requirements The successful candidate will: • Have a technical background within façade, aluminium systems, or the construction industry., • Demonstrate proven management experience, including leading and developing a technical team., • Be fully computer literate, including proficiency in Microsoft Word, Excel and Outlook., • Have experience using CAD software (2D essential; Revit and 3D modelling advantageous but not essential)., • Possess excellent written and verbal communication skills., • Be confident communicating at all levels, from shop floor operatives to senior leadership and board level., • Experience using Reynapro and/or Logikal software would be advantageous, but is not essential. Role & Responsibilities Departmental Responsibilities • Take overall responsibility for the Technical Services Department, with specific emphasis on delivering high-quality technical support to the business and its customers., • Manage and develop a team., • Deliver outstanding technical support to customers, prospects, partners and internal colleagues., • Provide effective technical support to the Sales and Marketing teams., • Promote the company as the leading system supplier in the market., • Prepare project-specific technical data, drawings, schedules and calculations to support the securing of new business., • Ensure accurate, compliant and up-to-date technical information is provided at all times., • Attend customer meetings, site visits and industry events as required., • Liaise with Head Office to ensure system information remains accurate and aligned with group standards., • Engage with industry watchdogs, trade associations and advisory bodies to maintain product relevance, compliance and competitive advantage., • Provide cost-effective technical solutions while promoting quality assurance at all times., • Report regularly to the Director of Technical Services on departmental workload and performance, including KPI measurement and reporting., • Record daily activities accurately within Salesforce., • Conduct regular training reviews, competency assessments and one-to-one development meetings with team members. General Responsibilities • Continuously develop and maintain up-to-date product and production knowledge., • Maintain accurate and comprehensive technical records at all times., • Uphold professional standards and represent the business positively in all interactions. Salary dependent on experience.

IMI plc At IMI, we’re not just creating solutions; we’re building careers. So, unlock your potential: do work that matters, grow with us, and be part of a team shaping tomorrow. Here, you can make a real difference – solving complex engineering challenges that make industries smarter, safer and more sustainable. From the energy that powers homes to the systems that keep the world moving, you’ll help create solutions the world depends on. But it’s not just about the work – it’s about how you grow. We encourage curiosity, make learning part of everyday life, and give you real opportunities to build new skills and move your career forward. We believe in nurturing your wellbeing, too, with strong benefits and flexible policies that help you succeed. At IMI, you’ll find a supportive, collaborative and inclusive environment where you can truly thrive. Role Overview This role combines broad generalist HR responsibilities with growing exposure to advisory work, supporting both day to day HR operations and longer term people initiatives. Alongside supporting day to day HR operations and longer term people initiatives, the role will gradually take on more advisory work. Key responsibilities include leading wellbeing activities at HQ, managing the monthly payroll process, supporting recruitment and onboarding, and coordinating engagement events such as IMI Way Day. The role also provides first line HR support to employees and managers, assists with low risk employee relations cases, maintains HR systems and documentation, and contributes to performance, policy and project work across the HR function - all designed to build the capability and experience needed for progression into an HR Advisor position. Key Responsibilities • Lead wellbeing initiatives at HQ, ensuring a varied programme that supports engagement and employee health., • Coordinate and deliver IMI Way Day activities, including action planning and follow up., • Contribute to internal communications, including content creation, branding updates, and engagement messaging., • Support end to end recruitment by drafting job descriptions, liaising with agencies, scheduling interviews, and conducting first stage interviews where appropriate., • Manage onboarding processes, including issuing contracts, completing right to work checks, ensuring all documentation is finalised before start dates and conducting inductions., • Maintain accurate records and update the HRIS system in a timely manner and generate accurate reports as required., • Maintain electronic HR records accurately and in a timely manner., • Manage the monthly payroll process, ensuring all data is accurate and submitted on time., • Support the annual salary review and bonus cycle by coordinating submissions and ensuring data accuracy., • Produce and maintain HR reports and dashboards, highlighting trends and risks for review., • Provide first line HR advisory support to employees and managers, escalating complex matters appropriately., • Support low risk ER cases such as sickness absence reviews, probation meetings, informal performance concerns, and welfare checks., • Arrange and participate in absence meetings, coordinate occupational health referrals, and track case progress., • Maintain and update HR templates, policies, and documentation to ensure clarity and compliance., • Assist in developing manager toolkits, guides, and training materials to build people management capability., • Support UK HR meetings by coordinating agendas, sharing updates, and tracking employment law developments., • Support the performance appraisal process to ensure consistency and fairness., • Collaborate with HR teams on daily operations and longer term strategic initiatives., • Lead defined workstreams within HR projects, ensuring milestones are met and stakeholders are updated., • Support organisational change initiatives, contributing research, documentation, and coordination as required., • Act as a point of contact for employee and stakeholder queries, providing timely and effective support., • Carry out any other duties relevant to the role as required. Critical Competencies for Success • 1 - 2 years’ experience in a generalist HR role is desirable., • Strong written and verbal communication skills for engaging with employees and producing clear internal content., • Confident interpersonal skills with the ability to build effective relationships at all levels., • Excellent organisational, planning and prioritisation skills with strong attention to detail., • Ability to manage a varied workload independently while working collaboratively within the team., • Understanding of core HR processes, including onboarding, recruitment and payroll input., • Comfortable balancing day to day HR operations with longer term HR projects., • Skilled in responding to employee and manager queries and providing practical first line support., • Strong proficiency in Microsoft Word, Excel, PowerPoint and Teams, including data analysis in Excel., • Quick to learn and adapt to new HR systems and digital tools., • Able to work effectively in a fast-paced environment and manage conflicting priorities., • High level of integrity and professionalism when handling confidential information., • Reliable and accountable, consistently following through on commitments. Health & Safety The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position.Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role. Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviours or unsafe acts. Code of Ethics IMI expects the highest ethical standards in all business dealings — with customers, suppliers, advisors, employees, and authorities — in line with our Code of Conduct. IMI may amend this job description in whole or part at any time.

Delivery Manager – Digital Products 📍 Birmingham (Hybrid) | 💰 Up to £70,000 + Bonus + Benefits We're working with one of the UK's largest food service and hospitality technology businesses - a company actively modernising its digital product stack with a sharp focus on quality, resilience, and real-world delivery. Think software and hardware, consumer-facing platforms, AI-powered integrations, and a new CTO with serious ambition. The Digital Product team is growing, and they need someone who doesn't just manage timelines - they need someone who gets stuff out the door and unlocks the value once it lands. What we're after: ✅ Proven background as a Delivery Manager, Senior PM in a digital/tech environment ✅ Comfortable across both agile and governance-heavy release cycles ✅ Technically credible - APIs, microservices, release tooling - without being a developer ✅ Some exposure to hardware-alongside-software delivery (a real differentiator) ✅ Strong stakeholder management across product, engineering and business ✅ Someone who'll move the team forward, not just work with what's there What's in it for you? 💰 Up to £70,000 base salary 🎁 Annual bonus scheme up to 20% 🏥 Private healthcare 📈 Real scope to shape how delivery works across the team 🚀 New CTO. New energy. Genuine appetite to modernise. 🤝 A cross-functional team that actually wants you to lead This is a role where you'll own the full delivery lifecycle - from early concept through to live production - across a suite of digital products that serve thousands of customers daily. You'll be coordinating a virtual team across product, engineering, QA and deployment, managing third-party integrations, and helping the business move from "get it out" to "get it right." The biggest challenge? Bridging the gap between great development work and genuine business value. If you've seen that gap before and know how to close it, you're already ahead of the field. If this sounds like your kind of challenge, get in touch!

About Davisons Law Davisons Law is a leading law firm with a strong presence in Private Client law. The firm is known for its client-focused approach, high-quality legal services, and investment in our Team’s personal and career development. This is an excellent opportunity for an ambitious Private Client Legal Assistant to join a supportive team. What you’ll do When you join the team with Davisons Law as a Private Client Legal Assistant, you will provide effective support to our Private Client Department Key Responsibilities: • Provide full support to our Private Client Solicitors to enable them to operate efficiently., • Prepare correspondence using our case management system., • Liaise with clients both on the telephone and in person., • Administer filing systems which will include daily filing and the opening, closing, storage and retrieval of client files., • Ensure that correct procedures relating to the storage and sending out of clients deeds and documents are followed at all times., • Provide support and guidance to other assistants as required and at all times work as a team player., • Undertake any specific training when required to do so and overall to have a responsibility towards self-development. You will: • Have experience and knowledge of working within a Private Client department., • Demonstrate initiative and be able to undertake searches, ID checks and other work on files without dictation., • Possess high levels of speed and accuracy., • Have a good telephone manner and be comfortable speaking with clients both on the telephone and in person., • Be highly organised, methodical, and adaptable., • Have some experience in using Audio Typing, • Have an understanding of the concept of confidentiality and how to deal with confidential information. What’s in it for you: Working with Davisons Law is more than just a job. We give all our employees the opportunity to develop and shape their futures with us. Employees at Davisons Law can take control of their own career by following our Leadership or Technical career path. We offer a competitive salary plus access to a range of excellent benefits, including: • Option to buy or sell 3 days of your annual leave., • Professional Subscriptions paid., • Additional holiday days during our Christmas shutdown so that you can enjoy time with your friends and family., • Incentives schemes and referral rewards, • Your birthday off in addition to your annual leave entitlement, • Birthday gift voucher, • Paycare Health Cash Scheme, • Dress down & treat day on the last Friday of each month., • Annual Christmas company celebration, • Localised office events Join Davisons Law and be part of a law firm that values you and provides opportunities to act with purpose and thrive. Equal opportunities Davisons Law is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of backgrounds and cultures. We value and respect individuality and encourage a culture within our business where people can be themselves and be valued for their strengths and experiences. Everyone who either applies to or works for the firm is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs. Additional information: Please be aware, for some vacancies, where we receive high numbers of applications, we may need to bring the close date forward. Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted.

• Hybrid role split roughly 50/50 between:, • Service Operative:, • 4 day week – 38 hours per week, 9.5hrs per day (Monday – Thursday)., • Must have a MANUAL driving licence., • Working nationwide with overnight stays., • Report for work Monday morning 7am, Service team travel together in works van to hospital site, travel back Thursday afternoon, finish 5pm., • Exchanging old curtains for new curtains in hospitals., • Overnight stay inconvenience payment £25 per night., • Overnight stays include Evening meal and breakfast (Premier Inn)., • Occasionally Overtime – weekday and Saturday paid @ 1.5x, Sundays paid at 2x, • Warehouse Operative:, • 5 Day week – 38 hours per week, • Desirable to have counterbalance Forklift licence – (willing to send on training course if the right person), • Shift times - whilst training 7:00am – 3:00pm, when trained 9:00am – 5:00pm, • Data entry and Order progression on company ERP system., • Goods In – Receiving, physical and data entry on ERP system., • Goods In Inspections., • Goods out – Dispatching finished goods., • Booking Couriers using online portals., • Occasionally Overtime – weekday and Saturday paid @ 1.5x, Sundays paid at 2x. The Service / Warehouse Operative is responsible for the delivery of services and projects at hospital sites nationwide. This includes installations, exchanges, surveys, trials, and adaptations. This role ensures that all services are delivered to the highest standards of quality, safety, and compliance, whilst maintaining excellent communication with colleagues and customers. Closely liaising with customers and engaging in problem solving with hands-on involvement every day. The Service / Warehouse Operative plays a central role in upholding service standards, supporting business growth, driving continuous improvement, and strengthening the companies reputation for reliability and professionalism. The Service / Warehouse Operative will provide valuable assistance to the Distribution Production Planner role. Supporting on a daily basis and providing holiday cover for all warehouse duties with the exception of production planning. Service Oversight • Delivery of all service jobs ensuring tasks are performed effectively and completed on time., • Act as the primary point of contact for customers when on site working alone resolving issues promptly., • Ensure all work comply with the companies quality standards, customer requirements, and health & safety regulations., • Working to recognised Standard Operating Procedures (SOPs) and safe working practices., • Liaise directly with customers to confirm schedules, manage expectations, and ensure service satisfaction., • Conduct detailed and accurate site surveys for new opportunities and existing clients., • Support implementations at new customer sites, ensuring compliance with internal procedures and quality standards., • Deliver product demonstrations for customers and support training and inductions for new subcontractors. Reporting & Documentation • Maintain accurate project records, reports, and handover documentation., • Ensure all installation-related documentation is complete, accurate, and shared effectively across departments for smooth handovers. Warehouse Oversight • Process and transact customer orders – EFACS, • Organise daily courier dispatch - using service providers booking portal., • Organise palletised dispatch liaising with Customer Servies and service providers., • Operate a counterbalance Forklift – loading and unloading deliveries and dispatch., • Maintain accurate goods received and Inspection records., • Maintaining warehouse LEAN 6S standards, ensuring an efficient work environment., • Various EFACS warehouse stock transactions, including but not limited to:- conversions and mixed box processing., • Stock take reporting accurate inventory information., • Maintenance duties – daily weekly checks Health, Safety & Compliance • Comprehend service-related health & safety documentation, including risk assessments, incident reports, and Toolbox Talks., • Oversee recycling and waste management activities, ensuring curtains are returned, sorted, and baled appropriately; collate and share recycling data internally., • Ensure Waste Transfer Notes and all environmental documentation are valid, accurate, and compliant with current regulations. Logistics & Vehicle Management • Manage the company van, ensuring cleanliness, maintenance, and scheduling of internal checks., • Undertake forklift duties as required. Continuous Improvement • Identify and implement opportunities to improve service delivery processes, subcontractor performance, and customer outcomes., • Actively contribute to Continuous Improvement initiatives across service delivery and operations., • Collaborate closely with Operations, Commercial, and Customer Service teams to ensure seamless project delivery. Essential • Full, clean UK manual driving license, • Good organisation, time management, and administrative skills, • High attention to detail and accuracy, • Good working knowledge of Excel, • Strong interpersonal and communication skills, with the ability to engage confidently with customers, contractors, and internal teams, • Forklift license (counterbalance) Desirable • Customer-facing or field-based experience, particularly in a healthcare or clinical environment Familiarity with waste management, recycling processes, or environmental compliance documentation

The Role The Personal Assistant will work directly with the Founder to support the effective running of the business. This is not a traditional “diary management only” PA role. The successful candidate will become a key operational support to the Director, helping manage communications, client coordination, administration, communications internally and externally, alongside leading key projects. The role suits someone proactive, confident, tech-savvy and commercially minded, who thrives in a varied environment and can use initiative without constant supervision. The role requires discretion, professionalism and excellent attention to detail. Key Responsibilities ● Managing the Director’s inbox, including prioritising, drafting and responding to emails appropriately ● Identifying urgent matters, flagging key actions and filtering non-essential communications ● Managing the Director’s calendar, appointments and meeting schedules ● Coordinating travel arrangements, itineraries and journey planning ● Providing daily reminders and preparation support for meetings, events and travel ● Acting as a gatekeeper for incoming communications where appropriate ● Manage and prioritise the Founder’s workload, ensuring focus on high-value activities ● Organise schedules, meetings, and key business priorities ● Prepare briefing materials, summaries, and follow-ups from meetings ● Act as a gatekeeper where appropriate, managing incoming requests and information [The potential for] Business Growth & Marketing Support ● Supporting implementation of the Director’s growth ideas and commercial initiatives ● Coordinating podcast bookings, networking opportunities and brand visibility projects ● Liaising with website designers and external suppliers to ensure updates are completed ● Researching awards, managing submissions and monitoring future opportunities ● Supporting social media engagement across LinkedIn, Instagram and Facebook ● Assisting with maintaining the Director’s online presence and engagement activity Recruitment & Talent Support ● Updating recruitment trackers and maintaining accurate candidate records where required ● Supporting onboarding administration for new starters, liaising heavily with the external HR Consultant ● Assisting with recruitment campaigns and talent pipeline activity where required ● Conducting reference requests and right-to-work administration where required ● Uploading confidential HR documents to the HRIS [PeopleHR] Operational & Administrative Support ● Updating confidential client files and folders ● Liaising with recruitment consultants and internal stakeholders regarding client matters ● Assisting with document preparation and administrative tasks ● Supporting wider operational and office functions where required ● Support the implementation and improvement of business processes ● Assist with operational and leadership initiatives ● Coordinate activity across different areas of the business ● Help maintain structure and organisation within a fast-paced environment ● Draft professional emails, reports, and internal communications ● Produce clear written summaries of meetings and key actions ● Ensure communication is accurate, concise, and aligned with business standards ● Support preparation of presentations and documents for internal and external use ● Communicate effectively with internal team members and external contacts ● Ensure information is shared clearly and in a timely manner ● Be comfortable handling direct conversations where required ● Maintain professionalism and discretion at all times Skills & Experience Required ● Previous experience in a PA, Executive Assistant, Office Manager or senior administrative role ● Strong organisational and multitasking abilities ● Excellent written and verbal communication skills ● Ability to handle confidential information professionally ● Confident using online systems/software ● Comfortable working independently and using initiative ● Social media awareness advantageous but not essential ● Commercial mindset with an interest in business growth ● Recruitment experience advantageous but not essential Salary - £32,000 [FTE], paid monthly on the last working day of the month ● Holidays: 35 days + bank holidays ● Post-probation quarterly bonus [to be defined]

General Manager vacancy in GAIL’s! If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL’s family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: • Free food and drink when working, • 50% off food and drink when not working, • 33 days holiday, • Pension Scheme, • Discounts and Savings from high-street retailers and restaurants, • 24 hour GP service, • Cycle to work scheme, • Twice yearly pay review, • Development programmes for you to RISE with GAIL’s

Job Title: Intelligence Analyst\nLocation: West Midlands Police Headquarters - Birmingham\nContract Type: Temporary - office based\nDaily Rate: £170\nContract Length: 12 Months\n\nAre you ready to make a significant impact in public services? Our client West Midlands Police are looking for an enthusiastic and skilled Intelligence Analyst to join their dynamic team at their headquarters in Queensway Birmingham. This is a fantastic opportunity to contribute to the safety and well-being of the community while developing your analytical expertise.\n\nKey Responsibilities:\n\nAnalytical Excellence: Conduct detailed analyses at strategic, tactical, and operational levels, identifying patterns, trends, and risks to support informed decision-making.\nData Quality Assurance: Perform regular assessments of data quality, ensuring compliance with the National Intelligence Model (NIM) and the College of Policing guidelines.\nCollaboration & Communication: Work closely with Intelligence Managers and Officers to prepare analytical products that drive proactive investigations and enhance community safety.\nCourt Preparedness: Provide evidence and testimony in court to support crime investigations, ensuring a high level of integrity when handling sensitive information.\nAdaptive Strategy: Switch seamlessly between tactical, operational, and strategic roles to meet the diverse analytical needs of the organization.PLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR THE PAST 5 YEARS MINIMUM\n\nWhat We're Looking For:\n\nEssential Qualifications: \n\nDegree-level education in a relevant subject or equivalent experience in a similar environment.\nExperience: Proven experience as an Intelligence Analyst within a law enforcement agency, with a strong ability to collate and evaluate data.\nTechnical Proficiency: Highly competent in Microsoft packages, especially Excel, and experience with analytical tools like iBASE or GIS applications.\nAnalytical Mindset: Ability to interpret complex data sets and provide clear, actionable insights.\nTeam Player: Demonstrated ability to work effectively in a team and independently while maintaining a high level of accuracy under pressure.Desirable Skills:\n\nKnowledge of current crime trends and policing policy issues.\nFamiliarity with statistical and risk models.\nExperience in preparing and delivering presentations to various audiences.Working Hours:\n\nThe core hours for this role will typically be Monday to Friday, but flexibility is essential. You may need to work outside these hours and travel within the Force area when required.\n\nWhy Join Us?\n\nImpactful Work: Play a vital role in enhancing community safety and understanding crime patterns.\nProfessional Growth: Opportunity to expand your skills and knowledge in a supportive environment.\nCompetitive Daily Rate: Earn £170 per day while making a difference in public service. \n\nAdecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

General Manager vacancy in GAIL’s! If creating a positive environment for your team and your neighbourhood makes you smile, then please read on! We are looking for a Bakery Manager who has a passion to join the GAIL’s family and to be inspiring to a team by empowering them daily and being their coach through leading by example. You should be motivated by strategic planning and execution in order to deliver great results whilst maintaining our high standards. With no day being the same, you must use problem solving skills and be an accountable leader to manage the changes and challenges each day may bring. As appreciation for being a Bakery Manager with optimistic leadership, we will treat you to amazing benefits including: • Free food and drink when working, • 50% off food and drink when not working, • 33 days holiday, • Pension Scheme, • Discounts and Savings from high-street retailers and restaurants, • 24 hour GP service, • Cycle to work scheme, • Twice yearly pay review, • Development programmes for you to RISE with GAIL’s

We are seeking an experienced and highly organised Office & Operations Manager with a strong background in fashion or textiles. This role is central to the smooth day-to-day running of the business and requires someone who can confidently act as the link between the Director and the wider team. The ideal candidate will bring industry understanding, people skills, and the ability to support basic HR processes, recruitment, and team coordination. Office & Operations Manager - The role: Key Responsibilities Office & Operational Management • Oversee the daily running of the office to ensure a productive, well-organised working environment., • Support all the team members ., • Coordinate workflow across Design and Production teams to support smooth operations., • Act as the primary liaison between the Director and the team, ensuring clear communication and follow-through on priorities., • Support the Director with scheduling meetings, task delegation, and operational oversight., • Assist with recruitment: posting job ads, screening candidates, arranging interviews, and participating in interviews where needed., • Support onboarding of new employees and ensure smooth integration into the team., • Maintain basic HR records, staff attendance, and holiday tracking., • Help foster a positive, collaborative team culture Fashion/Textile Industry Insight Use industry knowledge to support decision-making, team discussions, and operational planning., • Understand production cycles, terminology, and workflows relevant to fashion/textiles., • Proven experience in an office management, studio or operations role., • Background in fashion, textiles, apparel production, or a related creative industry., • Strong communication skills and the ability to act as a bridge between leadership and staff., • Experience supporting HR processes and recruitment. Highly organised, proactive, and able to manage multiple priorities., • Confident, approachable, and able to maintain professionalism at all times., • Experience working in a small to medium-sized creative business., • Knowledge of production timelines, sampling, and supplier communication., • A central, influential position within a growing fashion/textile business., • The opportunity to shape team culture and operational efficiency., • Close collaboration with the Director and creative teams., • A varied role with real responsibility and room to grow.

Registered Manager - Children’s Residential Care Location: Birmingham Competitive Salary + Bonus Potential The Opportunity We are seeking an experienced Registered Manager to take the lead in a children’s residential home supporting young people with social, emotional and behavioural needs. This is a pivotal leadership appointment with full responsibility for the service, offering the chance to raise standards, develop a strong team culture, and create meaningful, lasting outcomes for young people. The Role As Registered Manager, you will: • Take ownership of the daily operations of the home, • Lead, coach and motivate a committed care team, • Build a safe, stable and supportive environment for young people, • Promote a culture focused on accountability, consistency and progress Compliance & Quality • Ensure the home remains fully compliant with Ofsted regulations and quality standards, • Oversee safeguarding procedures, risk management and incident reporting, • Maintain robust care plans, assessments and all key documentation, • Lead on inspections and drive continuous service improvement Leadership & Operations • Oversee recruitment, rota planning and staffing structure, • Conduct supervisions, appraisals and staff development reviews, • Manage budgets, occupancy levels and overall operational performance, • Work closely with senior leaders to support growth and strategic plans Stakeholder Engagement • Develop effective relationships with Local Authorities, Ofsted and external professionals, • Act as a strong ambassador for the home and uphold its reputation, • Ensure clear and professional communication with families and stakeholders What We’re Looking For • Previous experience as a Registered Manager within a children’s residential setting, • Strong knowledge of Ofsted regulations and inspection requirements, • Experience supporting young people with SEMH and complex needs, • Level 5 Diploma in Leadership & Management or working towards it, • A confident leader with a track record of improving standards and outcomes What’s On Offer • Competitive salary with performance-based bonus potential, • The autonomy to lead and shape your own service, • Backing from an experienced and supportive senior leadership team, • Genuine long-term career progression within a growing organisation Apply Now If you are an experienced Registered Manager ready to take ownership, lead a strong team, and make a real difference, apply now or get in touch for a confidential conversation.

Elevation Recruitment Group are pleased to be once again supporting a well-established, high-performing manufacturing business in the West Midlands, with the appointment of a Operations Manager. This is a pivotal senior leadership role with full operational accountability across safety, quality, delivery and cost. Reporting into the Manufacturing Manager, you’ll take ownership of multiple production areas, leading Production Managers and their teams to deliver against operational KPIs. This is a hands-on leadership role where you’ll balance strategic oversight with daily execution, ensuring plans are delivered, standards are upheld, and performance continues to improve. You’ll be responsible for: • Leading all HSE activity, driving a strong safety culture and ensuring legislative compliance, • Owning quality performance, process control and standard work adherence, • Delivering against throughput, OTIF and productivity targets, • Managing labour planning in line with budget and demand, • Full shift P&L accountability and cost control, • Capacity modelling and bottleneck identification, • Driving continuous improvement initiatives across the business, • Leading, coaching and developing Production Managers, • Managing performance, absence, recruitment and succession planning, • Supporting customer interactions and resolving operational issue, • Working closely with Engineering, Planning, Quality, Finance, HR and CI teams We're looking for experienced Manufacturing Management / Operational Management level individuals for this role. You'll be able to demonstrate experience in: • A background within a complex, fast-paced manufacturing environment (aerospace/automotive/high reg exposure advantageous). Heavy industry or primary metals manufacturing is highly preferred, • Experience working within a unionised environment, • Leadership of multi-shift, large headcount operations, • Strong knowledge of ISO systems and HSEQ frameworks, • Demonstrable experience managing large budgets, project/CAPEX initiatives, labour models and productivity, • A track record of driving continuous improvement using Lean tools (FMEA, 5S, Six Sigma, structured problem solving), • The ability to translate high-level business goals into daily operational plans This is a great opportunity to lead a fast paced, high performance production environment within a global specialist manufacturer. Elevation Recruitment Group is a specialist recruitment consultancy that helps people build long-term, successful careers. We work across a wide range of industries and disciplines with a focus on making recruitment feel more human, more honest and more effective. We are specialists in every function and experts in every hire. Check out our website to find out more.

FuzeHR is now hiring a Service Technician/Service Engineer based in the UK! This is an exciting opportunity to join a highly successful business in the mining/mineral processing equipment space. The successful Service Engineer will provide post sales service, commissioning, and client support for company supplied equipment in domestic and international locations. No need to report into an office or shop daily, this is a fully remote opportunity involving work on customer sites & from home. Apply today! What are the Perks? • Competitive compensation (dependent on experience and qualifications)!, • M-F, day shift schedule with minimal requirement to work evening or weekends, • Work from home while not servicing customer equipment! What are the Responsibilities? • Post-sales support, including client follow-up and training, • Identify issues in the field and resolve them; look for areas of improvement; bring forward ideas or solutions, • Write service reports and commissioning checklists upon trip completion, • Create procedures, instructions, reports, training information which may include manuals, PowerPoint, and videos, • Act as a content expert for Technical Writing department; support their development of manuals, procedures and documentation, • Follow-up on action items identified during commissioning or service trips, • Assist with Falcon SB bowl refurbishment program; generate reports for the Parts Team, help coordinate and support work processes, • Assist with larger projects including assembly, teardown and coordination; lead and direct a third party vendor to fabricate and assemble company equipment, • Assist with shop assembly when resources require it; this may be in Perth, Langley, Montreal, or at an international vendor, • Assist QA department with quality inspections, • Handle warranty claims; disposition and needed actions to see process to completion using new procedures, • Test company equipment after assembly; follow FAT (factory acceptance test) steps; bring forward any concerns and ensure corrections, • Assist with spare parts orders (packing, picking, communication with Langley, etc.); aid with annual inventory count; aid other company departments (Quality, Procurement, etc.) if local support is required What are the Requirements? • Good mechanical knowledge or mechanical aptitude; follows company and client safety protocols; best practices; follows procedures; ability to follow directions; continued growth and development, • Experience with equipment commissioning and service, • Experience with analysing and troubleshooting machinery both mechanically and electrically (Low Voltage), • Able to read, follow, and understand mechanical (assembly) and electrical drawings, • Clear communication with clients and peers on equipment installation, operation, maintenance, and repair, • Understand how to see a job through and adjust your schedule to suit the task at hand, • Demonstrates personal leadership; looks to develop and stays up to date with required training including but not limited to White Card, Senior first aid, HSR, electrical safety, mineral processing, automation, • Use and understand various Automation software; be able to clearly understand directions if being instructed on a program change, • Proficient in MS Word, Excel, PowerPoint and Adobe Acrobat or other PDF editors, • Able and willing to travel domestically and internationally on short notice and up to 50% of the time. Destinations may be underdeveloped, • Hold a valid Australian passport and maintain good standing, • When working onsite, able to match client hours which may require working 10-12 hour shifts, • Flexible with work/personal life balance to communicate with Langley head office at inconvenient times due to the time difference Bonus Points • Millwright (apprentice program), • Electrician (apprentice program), • Mineral Processing or mine experience, • Multiple languages Personal Attributes • Self-starter, proactive and motivated, • Ability to deliver under pressure or in uncomfortable conditions, • Dependable, trustworthy, accountable; owns mistakes and learns from them, • Works well both independently and with others in a team, • Able to accept and grow from constructive criticism, • Well organized and able to prioritize activities, • Confident in making decisions, some of which may not be well received; diplomatic approach to ensure work gets done, • Ability to recognize when to ask for help, • Flexible to work in a small/medium-sized business

Job Title: Back End Engineer (Sitecore / .NET) Duration: Contract, start of June - End of 2026 Workload: Full time hours Setup: Freelance (Daily rate / Limited Company / Umbrella / Sole Trader) Location: UK (Hybrid / Remote) We need an experienced Back End Engineer to design, build, and maintain secure, scalable services underpinning a Sitecore-based digital ecosystem. Key Responsibilities: • Design and develop back end services using .NET / C# to support Sitecore-driven websites and platforms, • Build and maintain integrations between Sitecore and internal systems such as CRM, identity, and other enterprise platforms, • Develop and consume RESTful APIs to support headless or API-driven architectures, • Ensure high standards of performance, reliability, security, and maintainability across back end services, • Collaborate closely with front end engineers within an agile digital squad to deliver user-focused solutions, • Support configuration, deployment, and ongoing optimisation of back end components, • Contribute to code reviews, technical discussions, and continuous improvement practices Must-Have Skills: • 6–7 years’ experience as a Back End Engineer, • Strong commercial experience with .NET / C#, • Hands-on experience with Sitecore CMS and Sitecore integrations, • Experience building and consuming RESTful APIs, • Solid understanding of security, performance, and scalability principles, • Experience working in agile delivery teams Nice-to-Have: • Experience with headless Sitecore implementations, • Knowledge of CRM and identity service integrations, • Cloud experience (Azure preferred), • DevOps or CI/CD exposure

Moodsonic uses sound to improve how indoor spaces feel. Our platform delivers adaptive soundscapes for workplaces, hospitals, universities, and other shared environments shaping daily life, integrating with hardware, building systems, and an array of applications to respond dynamically to activity levels, time of day, environmental sensors, and user input. The work sits at the intersection of audio, real-time systems, and human experience. The role We are hiring a Senior Software Engineer to own the backend that the entire product stack sits on: services, data layer, identity and authentication infrastructure, partner-facing integration APIs, device communication, and the security posture. You will own, evolve, and build the systems that power our internal tooling, customer-facing applications, partner integrations, and hardware deployments, strengthening what is already in production and shipping what comes next. You will be the technical lead on production engineering, security, and code quality, building on the foundations the team has put in place. As Moodsonic scales, you will keep the platform safe, reliable, and defensible. You are joining a team where colleagues hold deep domain knowledge. You will need to build trust, collaborate well, and lead through influence rather than authority. This is not a management role. The platform is live and growing quickly, with real customers and real consequences. What you'll work on In your first six to twelve months: • Own and evolve the backend platform: services, data layer, infrastructure, APIs. Strengthen what is in production today, design what is missing, and build what comes next, • Own the backend side of how our deployed hardware connects to the platform: ingestion, device authentication, fleet management, and remote provisioning. Visibility and input into on-device code decisions, because device security is platform security, • Own the identity, authentication, and account layer of the platform, • Own and operate our data protection posture across the platform: encryption in transit and at rest, key management, data lifecycle, and recovery, • Own the partner-facing integration APIs end to end, from design through operation. These are the surfaces our customers and hardware partners build against, and their reliability is our reputation, • Own the engineering practices that support our certifications and audit-readiness, • Establish and maintain the engineering standards (testing, review, deployment, monitoring, secure coding) that the team operates by, • Partner with the engineers owning the audio engine and frontend surface on the backend contracts their work depends on What we are looking for Required: • 5+ years shipping and operating production backend systems, including time on-call and in incident response. You know what it feels like when something breaks at 2am and you own the fix, • Operational resilience as a habit: you design for failure, build with recovery in mind, and treat incident learning as a driver of engineering quality, • Strong judgment in small-team environments. You have owned quality yourself rather than inheriting it from process. You can take high-level product, customer, or security needs and turn them into practical technical plans without a big PM or architecture layer handing you a spec, • Deep relational data modeling and schema design. Postgres or equivalent as a daily tool. Strong instincts for migrations, indexing, and query performance under load, • API design experience: you have built and maintained APIs that outlived their first version and you have opinions about versioning, compatibility, and contract discipline, • Identity and authentication systems experience: modern identity protocols (OAuth or similar), session management, role-based access, multi-tenant boundaries. You understand what breaks when these are wrong, • Security mindset in practice, not theory. You think about attack surface, threat models, and access control as a matter of course, with working knowledge of cryptography and data protection fundamentals, • Code quality and observability as habits. Tests, substantive review, documentation, and the instinct to measure how software behaves in production are part of doing the work, not chores after it, • Strong Python for backend services. Comfortable with SQL, Docker, at least one major cloud, infrastructure as code (Terraform, Pulumi, or equivalent), and modern CI/CD practices, • Modern AI development tools are part of how you ship. You stay current as they evolve, adopt what adds value, and use AI to go faster on work you already understand, which is why you catch AI mistakes before they become bugs, • Demonstrated technical leadership through influence, not authority: you raise the bar through code review, standards, and example, and you have earned trust from engineers who were there before you, • Pride in craft, proactive risk-flagging, and the instinct to raise quality bars rather than work around them. Intellectual honesty and the willingness to push back when the right answer is unpopular, • Clear written and verbal communication, particularly when working asynchronously across time zones Valued: • Designing systems that interface with deployed hardware: device fleets, provisioning flows, secure OTA updates, telemetry ingestion, • Shipping to enterprise customers, incident response commitments, and contractual security obligations, • Experience inside a compliance-driven environment (SOC 2, ISO 27001, HIPAA, or equivalent) or building for auditability as a default, • Kubernetes and modern container orchestration, • Additional backend language fluency (Node or TypeScript, Go, Rust) for polyglot service work, • Audio, signal processing, or real-time systems background, • AI and machine learning in product contexts: audio generation, personalization engines, training and serving pipelines Not required but welcome: • Interest in sound, music, acoustics, or the wellbeing applications of audio Team and how we work You will join a small, senior team distributed across the UK, Europe, and the US West Coast. We run a weekly product cadence, work asynchronously by default, and rely on clear written communication to stay aligned across time zones. Compensation and benefits Base salary £65,000 to £85,000, calibrated to experience. Equity will be a material part of the package. Benefits include private medical insurance for UK employees, 28 days paid holiday inclusive of UK holidays, flexible remote-first working. UK right to work is required. How to apply Send a short note, your CV, and links to work you are proud of. Please include three to five sentences on a production system, API, identity/auth, or platform hardening project you owned.

Our Customer Care team is crucial to our company's success and growth. Customer Care Agent - Birmingham, West Midlands. Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.

If fitness is your passion and you want to be part of the industry’s most current and exciting fitness brands and profitable PT businesses, then this is the opportunity for you. The chance to receive daily 1 to 1 business help from specialists in our club. We believe in putting fitness first, and

Location: Coventry Salary range: £35k-£45k plus an estimated 40% bonus scheme Full-time, Permanent Workplace type: On-site role About the Company: Inomed Neurocare is a leading provider of Intraoperative Neuromonitoring (IONM) services, leading the market across the UK. Our mission is to deliver exceptional clinical services to enhance patient safety and surgical outcomes in various types of surgeries, including spinal, brain, and brainstem procedures. Our dedicated team of specialists upholds our commitment to integrity, accuracy, and precision, making us a trusted partner in the healthcare industry. We pride ourselves for our opportunities for continuous learning and professional development in a dynamic and evolving field. We strive to contribute to the highest standards of patient care and surgical success, making a real impact in healthcare. About the Role: As a Clinical Specialist or Clinical Specialist Trainee, your primary responsibility will be to monitor the integrity of the patient's nervous system during various procedures, including neurosurgery, spinal, orthopaedic, vascular and other surgeries. Working closely with the surgical team, you will provide real-time neurophysiological monitoring, promptly identifying and communicating any changes to help guide surgical decisions and minimise the risk of neurological injury. This involves placing needle electrodes on the patient, operating intraoperative neuromonitoring machines to collect and interpret data, and maintaining continuous communication with the surgeon throughout the procedure. You will remain in the operating theatre for the duration of the surgery, ensuring accurate monitoring while also managing pre- and post-operative duties. If joining as a trainee, you will receive full theoretical and practical training, including hands-on mentoring, seminars, and independent study, to develop the expertise required for this critical role. You will be responsible for providing services primarily in and around your designated territory depending on your base, and may be required to travel nationally when necessary. Duties include, but are not limited to: · Perform intraoperative neurophysiological monitoring (IONM) during surgical procedures such as spinal, brain, brainstem, vascular, and orthopaedic surgeries. · Utilise modalities such as Somatosensory Evoked Potentials (SSEPs), Motor Evoked Potentials (MEPs), Brainstem Auditory Evoked Potentials (BAEPs), Visual Evoked Potentials (VEPs), Electromyography (EMG), and Electroencephalography (EEG) and others, to assess nervous system function. · Set up, troubleshoot and operate neurophysiological monitoring equipment. · Analyse and interpret real-time neurophysiological data to provide immediate feedback to the surgical team. · Document findings, generate reports, and maintain accurate patient records · Collaborate with surgeons, anaesthetists, and other medical personnel to optimise patient safety and surgical outcomes. · Adhere to hospital policies, regulatory requirements, and industry best practices for IONM. · Stay updated with advancements in neurophysiology and intraoperative monitoring techniques. · Progress through the training program by completing theoretical exams and practical clinical assessments. · Create pre- and post-operative reflection documents. · Daily communication with teammates/seniors. Requirements for the Role: · Minimum one year experience in intraoperative neuromonitoring (required for the clinical specialist position). Applicants with less or no experience will be considered for the Clinical Specialist Trainee position. · A Master's or Doctorate Degree in a neuroscience-related discipline. · A degree in a relevant scientific discipline (e.g., neurophysiology, neuroscience, or a related field). · Willingness to travel to various locations across the UK to provide services as needed. · Fluent in English. Essential: · Strong technical and analytical skills. · Ability to adapt and succeed in a highly skilled clinical environment. · Excellent communication abilities, and a commitment to patient safety/care. · Ability to work collaboratively with a multidisciplinary medical team. · Proactive individual who works well independently and as part of the team. · Eagerness to learn and continuously improve their knowledge and skills. · Interest/passion for neuroscience/neurophysiology. · Willingness to work irregular hours, including early mornings, evenings, and on-call weekends, as required. Desirable: · Experience in neurophysiology techniques and surgical procedures. · Experience with patient care and managing confidential data. · Previous employment within a healthcare/theatre environment. · Full UK Driving license. Additional Benefits Include: · Private healthcare insurance. · Pension scheme. · Visa sponsorship available (qualified IONM specialists). · Sick pay. · Full training is provided for the trainee position. · On-going professional development. · Defined career progression opportunities.

Job Title: Band 7 CBT Therapist - Ascend Sexual Assault Recovery Service Location: Fully Remote (UK) Salary: £30 per hour Duration: 12 weeks with a view to extension Employment Type: Full-time Are you ready for an exciting opportunity to make a significant impact in the field of trauma recovery while working entirely remotely? Join us at the Ascend Service, a pioneering Sexual Assault Recovery Service, as a Band 7 CBT Therapist. This role offers £30 per hour for a full-time, 12-week assignment with the potential for an extension. As part of our dedicated team, you will provide crucial high-intensity interventions through trauma-focused cognitive behavioural therapy (TF-CBT) and, if qualified, EMDR therapy. Perks and benefits: • Embrace the flexibility of locum work, allowing you to balance personal and professional commitments with ease., • Receive competitive pay for your invaluable skills and experience as a CBT therapist., • Be a part of an innovative service offering unique professional development opportunities through exposure to diverse trauma cases., • Work remotely from anywhere in the UK, eliminating the stresses of daily commuting and affording you the comfort of working from your own space., • Join a collaborative team committed to supporting each other and the individuals we serve, fostering a meaningful and supportive work environment. What you will do: • Deliver high-quality trauma-focused cognitive behavioural therapy (TF-CBT) to individuals referred to the Ascend Service., • Where qualified and accredited, apply Eye Movement Desensitisation and Reprocessing (EMDR) therapy., • Work closely with a multi-disciplinary team, including Midlands Partnership NHS Foundation Trust, North Staffordshire Combined NHS Trust, VCSE partners, and the Staffordshire police crime commissioner, ensuring comprehensive client care., • Adapt therapeutic approaches to accommodate individuals from various cultural backgrounds and ages, using interpreters where necessary., • Maintain professional BABCP registration, using your post-qualification experience to support clients who have experienced trauma. Please note this post is open to female applicants only, under Schedule 9, Part 1 of the Equality Act 2010, in response to the sensitive nature of client needs. Working remotely, you’ll enjoy the satisfaction of helping individuals rebuild and recover their lives from anywhere in the UK, a unique and rewarding aspect of this position. Embrace this chance to work with a passionate and driven team in an environment that values innovation, care, and reliable support systems. Apply now to start this journey and make a tangible difference in the lives of those affected by trauma. Working with Sanctuary Personnel: Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

NMC and HCPC professionals eligible to apply. What is on offer as a Disability Assessor? • Excellent starting salary at £39,500pa to £43,692pa - location dependant, • Opportunities available UK-wide, • Monday to Friday working hours, • Full time and part time available (3, 4 or 5 days per week available), • Hybrid working opportunities meaning a nice blend of office and home-based working, • 25 days annual leave + 8 bank holidays + the ability to buy or sell 5 more days + pension, • Hybrid/home working available, • NMC or HCPC fees paid for and CPD revalidation support provided What does the Disability Assessor role involve? The Disability Assessor role will involve you carrying out 3 to 4 client assessments per day. A typical day will see you carry out telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life. You’ll listen to their experiences, ask questions and use your insights to produce a factual report to help the Department for Work and Pensions (DWP) determine their eligibility for benefits. That's the good news; the DWP make the final decision, you don't. Your role is to gather information and produce the report. This is an exceptional opportunity to work with a well-established, people focussed organisation. You'll receive outstanding training and support to ensure you are the best you can be in your new Disability Assessor role! What we look for; • An NMC registered nurse (RGN, RMN or RNLD) or HCPC qualified Physiotherapist, Paramedic or Occupational Therapist with 1 year’s or more broad post-registration experience, • Someone who’s proactive and keen to learn, • Excellent oral and written communication skills, • Competent IT and computer skills, • Comfortable working with a diverse range of conditions, including mental health Please click “apply” if you are open to hearing more about an opportunity near you! Disability Assessor 1

The role of a Service Engineer UK is extremely varied, on a daily basis you will be:.Responding to a variety of service call outs, completing fault finding & diagnosis on site, regular servicing of automatic pedestrian doors and participating in new system installs & updates.Respond to calls for ser

Role: Nights - Mechanical Maintenance Fitter / Mechanical Engineer Salary: £55,000 to £58,000 per annum, depending on experience, + loads of overtime paid at x1.5 & x2.0 + benefits (Circa £62k - £65k potential with overtime) Hours: 4 on, 4 off working pattern - Nights - 6.30pm to 6.30am Location: Commutable from Walsall, Lichfield, Cannock, Birmingham, Wolverhampton, Tamworth and surrounding areas Company We are currently recruiting Mechanical Engineer / Fitter, to work within a supported and driven maintenance department, looking after a range of production machinery via planned and reactive maintenance, and project work. You will be encouraged and have opportunities to learn and progress your skills and even gain further qualifications if you're keen to do so. Whether it be in mechanical engineering or if you're wanting to learn and grow more in electrical and become multi skilled, this is also available! They require the right attitude, from someone with a good base of knowledge who is looking for that next challenging and rewarding career. Responsibilities * From troubleshooting to planned preventive maintenance (PPM), you will be hands-on with specialist machinery, ensuring everything runs like clockwork. * It's a dynamic role where problem-solving skills and technical expertise are used daily, and you will be a key player contributing to the efficiency and reliability of the production processe...

Night Transport Shift Manager Commutable from Birmingham, Bromsgrove, Wolverhampton, Dudley and Castle Bromwich £45,500 plus excellent benefits Working 4 on 4 off, nights 59699AM An excellent opportunity to join a leading manufacturer, they are seeking a Transport Shift Manager to plan and manage a team to achieve daily workloads. The role will involve working shifts, 4 on 4 off nights. Responsibilities To achieve all relevant KPIs by ensuring that all shift team members are focussed on them and organised for their delivery To promote, and act as a role model for, the Company Values and brand image To lead, motivate and engage the shift team Setting clear goals, targets and expectations of performance for all Drivers/Administrators Communicating and listening effectively, including use of driver debrief sessions, as appropriate To ensure shift compliance with all Company policies and procedures and all aspects of transport law, including the Road Transport Directive, the Working Time Directive, Drivers Hours Regulations and Company Standard Opera...

Purchase Ledger Wanted! Dudley Monday to Friday 9:00am to 5:00pm £14.87 per hour Temporary Ongoing We're looking for a detail‑oriented Purchase Ledger to join our finance team. The role focuses on high‑volume invoice processing, supplier management, and payment preparation, playing a key part in ensuring accurate financial operations and strong supplier relationships. Key Responsibilities Process purchase invoices on SAP accurately and efficiently, including detailed coding of non‑stock purchases Validate and code invoices prior to authorisation, ensuring compliance with internal controls Manage supplier queries promptly and professionally, resolving issues quickly Prepare and run weekly payment runs, producing proposed payment lists and arranging payments via online banking Post payments daily from bank statements and payment runs, keeping supplier accounts fully up to date Reconcile supplier statements, achieving at least 80% value reconciliation at period end Set up new suppliers and maintain existing supplier details on SAP, including secure bank detail changes Send remittance advices to suppliers prior to payment (excluding pro‑forma invoices) Manage ITBR (Invoice To Be Received) accounts, clearing unposted invoices in a timely manner Support the wider finance function with additional duties as required What We're Looking For Experience in a purchase ledger role ...

Company Description ShopQuick, a voluntary initiative under Novalink Innovations Limited, is dedicated to leveraging technology to redefine convenience in daily shopping experiences. Focused on innovation and customer satisfaction, the organization emphasizes seamless, user-friendly solutions in retail technology. Based in the United Kingdom, ShopQuick thrives on collaboration and creativity to empower communities and enhance shopping systems. As a volunteer-focused organization, we aim to foster skill development while contributing to cutting-edge technological applications. Role Description This is an on-site volunteer role for an AI/ML Engineer, located in the United Kingdom. The role involves designing, developing, and testing AI and machine learning models; pre-processing and analyzing large data sets; and collaborating with cross-functional teams to integrate intelligent systems into ShopQuick's operations. The AI/ML Engineer will also be responsible for optimizing algorithms, monitoring performance metrics, and staying updated with advancements in machine learning technologies while applying them to real-world challenges. Qualifications • Experience in Machine Learning and Artificial Intelligence, including fundamental concepts and applications., • Proficiency in programming languages like Python or R, with experience in using libraries such as TensorFlow, PyTorch, or Scikit-learn., • Strong data management skills, including data preprocessing, cleaning, and the ability to work with large data sets efficiently., • Familiarity with statistical modeling and algorithm development techniques., • Problem-solving skills, a detail-oriented mindset, and the capacity to learn new technologies quickly., • Excellent communication and teamwork abilities, especially in collaborative and cross-functional settings., • A degree or ongoing studies in Computer Science, Data Science, Mathematics, or related fields is preferred., • Previous experience in retail technology or volunteering roles is a plus.

A national surveying firm with a regional office in Birmingham is looking to appoint a Utility Surveyor to support ongoing infrastructure, construction, and civil engineering projects across the Midlands and surrounding areas. This is a fully site-based role focused purely on carrying out utility surveys and onsite data capture. The successful candidate will not be responsible for processing or producing final CAD drawings, allowing the role to remain heavily fieldwork focused. Key Responsibilities • Carry out utility mapping surveys across a range of construction and infrastructure projects, • Detect and trace underground utilities using electromagnetic locating equipment and GPR, • Collect accurate onsite survey data in line with company procedures and client specifications, • Work with Leica/Trimble total stations and GPS equipment where required, • Ensure surveys are completed safely, efficiently, and to a high standard, • Liaise with site teams, engineers, and project managers onsite, • Maintain survey equipment and vehicles to company standards, • Complete site records and daily documentation accurately Requirements • Previous experience working as a Utility Surveyor, • Competent using GPR and EML equipment, • Experience working on construction, infrastructure, rail, highways, or civil engineering projects, • Full UK driving licence, • Strong understanding of onsite health & safety procedures, • Comfortable working outdoors and travelling to sites throughout the region Desirable • PAS128 experience, • CSCS Card, • Experience using Leica or Trimble survey equipment, • First Aid or additional site certifications What’s on Offer • Opportunity to join a well-established national surveying firm, • Long-term career progression within a growing regional office, • Consistent project pipeline across multiple sectors, • Company vehicle and equipment provided, • Overtime opportunities available, • Training and support for further development within utility surveying

3-5 years' experience · £40,000-£60,000 · Immediate start Alemara is a London-based structural engineering consultancy working across residential, commercial, and infrastructure projects. Our team includes chartered engineers from some of the UK's leading firms. We work on everything from period property refurbishments and loft conversions to large-scale infrastructure (our team has contributed to HS2 and Hinkley Point C). We partner closely with architects, contractors, and building control across all London boroughs. We're looking for a structural engineer to join us right away. We're hiring a Structural Engineer to join our residential team and take ownership of structural surveys, reports, and design work across London. This is a hands-on role for someone who's done their time in residential engineering, knows their way around a Victorian terrace, and is ready to run their own projects start to finish. What you'll do • Carry out structural surveys and inspections across London, mostly residential, occasionally light commercial, • Write clear, well-presented reports, • Produce design calculations and drawings for loft conversions, rear and side extensions, basement works, and internal alterations, • Liaise directly with homeowners, architects, contractors, building surveyors, and Building Control, • Attend site visits, respond to on-site queries, and issue revisions where needed, • Manage your own caseload of live projects, with support from the wider team What you'll need • 3-5 years of experience in residential structural engineering in the UK, ideally London, • IStructE membership (chartered, associate, or working towards), • Confident with timber, steel, and masonry design for residential alterations and extensions, • Working knowledge of Tekla Tedds and AutoCAD or Revit for drawings, • Based in London and able to commute site to site daily across Greater London, • Easygoing, warm, and able to explain structural decisions to people who don't speak engineering, • Available to start immediately or with short notice What we offer • Salary £40,000-£60,000 depending on experience, • A varied residential caseload, • Direct client work and project ownership from day one, • Support from a senior engineer for technical sign-off where needed, • A firm that's growing, with a strong pipeline, • The autonomy to organise your own week as long as the work goes out on time, • Genuine flexibility on working pattern once you're settled in

Iron Mountain is seeking a skilled and experienced Senior Systems Engineer to join our Global Digital Solutions (GDS) Service Operations team. In this role, you will be responsible for the technical support and maintenance of critical document imaging and storage platforms, including Kofax Capture, Globalscape, and CTERA. You will act as a key technical lead in a high-volume, enterprise environment, ensuring that customer commitments and service level agreements (SLAs) are met through robust problem-solving and cross-functional collaboration. What You’ll Do (Responsibilities) In this role, you will: • Responsibility 1: System Support & Maintenance – Own, troubleshoot, and resolve complex technical issues related to Kofax software and proprietary web applications to ensure constant solution availability and high performance., • Responsibility 2: Stakeholder Collaboration – Partner with GDS Implementation, Engineering, and Infrastructure teams to deliver customer-centric solutions and drive improvements in service operations., • Responsibility 3: Compliance & Security – Ensure strict adherence to information security standards and organizational policies, particularly regarding the handling of sensitive customer data., • Responsibility 4: Process Optimization – Develop and improve standard processes and controls to monitor productivity and quality based on industry best practices., • Responsibility 5: Operational Readiness – Perform daily maintenance, monitor performance parameters, and provide out-of-hours support on a rotation basis to maintain 24/7 reliability. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: • SC Requirements: Must be a UK resident (minimum 5 years) eligible to obtain an SC security check., • Experience: Strong experience in Application Support or Systems Engineering within large-scale enterprise environments., • Technical Expertise: Extensive knowledge of Windows Server (2016/2022), SQL Databases (MSSQL/PostgreSQL), Linux (CentOS), IIS, and Active Directory., • Specialized Skills: Proven ability to deploy and troubleshoot Kofax Batch classes and custom modules; experience with SFTP and storage systems, as CTERA is highly preferred., • Innovation: Highly desirable experience using AI tools (generative AI or automation platforms) to streamline processes and enhance decision-making., • Education/Certification: A Bachelor’s degree (B.A. or B.S.) or 5+ years of equivalent industry experience; Microsoft Certified Professional or ITIL v3/v4 certifications are a plus. What We Offer (Benefits) • Shifts: Standard shift pattern is 11:30 - 20:00., • Location:UK - Home-based worker., • Compensation: Competitive compensation and benefits aligned with senior-level experience., • Work-Life Balance: Flexible work options and a generous number of paid time off/holidays., • Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional development within a global IT organization. Important Note: Due to the nature of the systems supported, all applicants must be UK residents (minimum 5 years) and able to pass an SC security clearance investigation. If you are a proactive technical professional ready to drive innovation in digital solutions and secure enterprise operations, we want to hear from you.