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Working alongside two fellow Senior Service Managers, you will form part of a well-established service management team helping to lead the delivery of high-quality IT support services and drive continuous improvement across our client’s operational environment. Drive proactive and preventive servi

Key Responsibilities • Lead the delivery of repairs, maintenance, and voids services across the portfolio • Manage contractor performance to ensure quality, value for money, and compliance • Take ownership of KPIs, service delivery metrics, and operational performance • Manage b

I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. The successful candidate will oversee the UK IT Service Desk team and also have input into Digital Transformation strategy and AI adoption and tooling. Management of the IT

A leading technology services provider is looking for a Service Delivery Manager to ensure efficient delivery of services in a managed environment. This role involves overseeing service delivery, managing client relations, and ensuring compliance with contractual obligations. The ideal candidate wil

As a senior delivery manager, you lead the successful delivery of high-risk digital products and services across the full product lifecycle. The Crown Prosecution Service is recruiting a senior delivery manager, across England and Wales. About the Crown Prosecution Service.

Our client is a leading financial services organisation seeking a Workplace Technology Consultant to join our Workplace Services function on a fixed term basis for 9 months. Strong experience managing IT operations or service delivery through MSPs, with a focus on performance and outcomes. Proven ex

A leading technology and transformation solutions provider in Greater London is seeking an experienced Service Delivery Manager. The role involves managing client relationships and ensuring successful service delivery in alignment with best practices. Applicants should have over 7 years in Service D

Overall responsibility for ensuring high quality product and service delivery is maintained including compliance to all contracted and non-contracted service level agreement targets and service quality across all support requirements. Working in conjunction with the account manager to develop and ma

Customer software delivery service. Proven track record operating a excellent Customer service, proven through clear service metrics and Customer feedback. At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention.

A leading IT support services provider in the UK seeks an IT Service Delivery Manager to join their service management team. The ideal candidate will have over three years of experience in service delivery, a solid understanding of IT support environments, and proven leadership skills. Responsibilit

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Acting as the single point of escalation for service-related issues, the SDM will build trusted relationship

As a Senior Delivery Manager you will be accountable for the effective delivery of complex, critical products and services. Mentoring team members; upskilling junior delivery managers and educating the wider digital community and business stakeholders in delivery management best practice and Support

The IT Service Delivery Manager is responsible for ensuring high-quality delivery of IT services across the organisation in line with SLAs. Support cost‑effective delivery of IT services by monitoring resource allocation and service performance. IT Service Delivery Manager Location: Alcester, Warw

Meetings & Events Service Delivery Manager, EMEA, Amazon Meetings and Events. Maintain excellent service delivery standards in a critical, client-facing setting. Senior EPR Delivery Manager - HealthTech - Remote.

As the Service Delivery Manager, you will be responsible for a portfolio of Gentrack’s Managed Services customers. You will manage and lead teams of analysts who deliver excellent customer service, to contractual SLAs, on behalf of Gentrack’s Managed Service customers. Drive customer satisfactio

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Get notified about new Service Project Manager jobs in London Area

We are looking for an experienced IT Delivery Manager to lead the end-to-end delivery of cloud-based digital services, helping ensure safer recruitment and stronger public protection. You’ll be confident engaging across a range of technical and non-technical stakeholders, able to align delivery wi

A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership of both the Service Desk function and wider Service Operations. The Service Delivery Manager will provide leadership across all service functions, ensuring that performance targets are met and t

A leading government contractor is seeking an interim Area Property Operations (FM) Manager for a 6-month contract based in Wolverhampton.

A leading managed services provider in the UK is seeking a Service Delivery Manager to enhance customer satisfaction and ensure compliance with service agreements. This role involves managing client relationships, conducting service reviews, and implementing performance improvement plans. Key qualif

A leading UK financial services group is looking for an experienced IT Service Delivery Manager to join their Group Finance team. The ideal candidate will be skilled in ITIL processes, service delivery management, and have excellent communication skills. This role involves building relationships to

Explore legal tech tools to enhance service delivery. Elevate is a global provider of consulting, technology, and services for law departments and law firms. Legal Delivery Centre (LDC) team.

We are seeking a Service Delivery Manager for a growing data centre connectivity specialist. Proven experience in a Service Delivery, Project Management, or Technical Delivery role. Identify service delivery risks and proactively implement mitigation strategies.

Proven experience managing product delivery and other services within a regulated, customer facing environment facing environment‑facing environment. Experience working with digital platforms or CRM systems to support service delivery. Experience embedding new products, services, or pilots into li

Experience of Service Desk and Service Delivery management, within either the Managed Service Provider space or financial services / trading environments. ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid‑market financial services organizati

We are looking for a London-based Service Delivery Manager to lead a global production team onsite at a top technology company. Act as the primary representative for the managed service, building robust, trusting relationships with all stakeholders, specifically working closely with the client to al

Acting as the voice of the customer within the business, you'll build trusted relationships with key stakeholders, translate service performance into clear and meaningful insights, and work closely with engineering, service desk, vendors, and project teams to ensure smooth, consistent service delive

Work collectively with clinicians and managers to ensure effective delivery of service objectives across all relevant services. Re-design the service in order to maintain delivery of service targets whilst improving quality, efficiency and effectiveness of services. Lead Surgical service delivery in

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners.

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. The role combines proactive accou

Service Delivery Manager (SAP) — Luxury Fashion Retail. Service Delivery Manager (SDM). You’ll own service outcomes, orchestrate multi‑vendor teams, drive platform modernization, and safeguard business continuity across core retail processes:.

A growing IT services provider is seeking a Service Delivery Manager in Peterborough to lead the transformation of IT support across a national network. Ideal candidates will possess a strong background in service delivery, excellent stakeholder management skills, and the ability to thrive in ambigu

You will be ultimately responsible to ensure effective and efficient delivery of services to the portfolio by managing, leading by example, mentoring and training the team, ensuring client retention and the consistent delivery of exceptional standards and reporting performance through KPI’s and pr

IT service management, people leadership, suppliers, and transformation delivery. Service Desk function, and have autonomy to challenge, redesign, and improve how services are delivered. IT Service & Digital Transformation Manager.

This role is ideal for someone with existing service delivery experience in IT services or managed security services who thrives in a technically complex and client-centric environment. Due to organic growth, we are seeking a Service Delivery Manager (SDM) to join the established functional team. We

A reputable Managed Service Provider in Brighton is seeking a Service Delivery Manager to lead their IT services department. This role involves managing a team of 6 technicians while enhancing service delivery and client satisfaction.

A financial software company in Greater London seeks a Cloud Service Delivery Manager to lead cloud-based managed services for clients. This role involves overseeing service delivery, managing executive-level client relationships, and ensuring compliance with industry regulations. The ideal candidat

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. This role combines proactive ac

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands-on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager, Global Delivery -

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. Proven experience in Service Delivery Management within financial or regulated environments. At least 25 days holiday, plus public holidays, 26 days after 2 years’ service.

You will work with program managers, service delivery managers, support teams and managed services teams to ensure that our customers are receiving the best service possible and have an outstanding customer experience. We are looking for an experiencedSenior Service Delivery Manager (Defence)tojoin

Know someone exceptional for this Service Delivery Manager position? Refer them and receive up to £1,000 if successful (terms apply). Strong background in ITSM, service delivery, or MSP environments. Lead and manage a team of 6 Regional Managers.

The Service Delivery Manager is responsible for the day‑to‑day operational management of the community health and wellbeing bus programme and provides wider programme support to ensure that community delivery is well organised, high quality, and aligned with programme workstreams and targets. Se

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. O

A leading service provider in the UK is seeking a Service Delivery Manager to enhance customer satisfaction and maintain contractual obligations. The ideal candidate will have a background in customer service, particularly in healthcare, and will demonstrate strong relationship management skills. Th