Service desk jobs in Manchester - Page 2Create job alerts

Previous scheduling experience in a service or maintenance role. As a Service Operations Specialist, you’ll be the heartbeat of our maintenance scheduling team, working closely with internal teams and national clients to ensure planned and emergency works are executed seamlessly. Collaborating wit

Cognizant Infrastructure Services provides IT infrastructure & Cloud services for clients across industry verticals, including Consulting, Professional, Managed Services, Enterprise Computing, Cloud, Security, DevOps, Data Centres, End User Computing, Service Desk, Network, and Environment Managemen

A leading IT services company in the UK is looking for a Service Desk Analyst to join their Cloud Infrastructure & Security services team. Candidates should have prior experience in a Service Desk role, strong communication skills, and a good understanding of IT service management principles. The su

If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role in ensuring smooth IT operations for internal users. Previous experience in a Helpdesk, Service Desk, or IT Support role. IT Service Desk Analyst (6 month F

A leading hotel chain in Manchester seeks a Front Desk Manager to ensure high-quality customer service, manage guest check-ins and check-outs, and handle cash transactions.

An opportunity has arisen for a suitably qualified, highly motivated and experienced IT Service Desk Analyst to deliver IT support services on our behalf. This is an excellent opportunity, as the successful candidate will have the chance to work with our senior technical staff on installations and p

It’s a hands‑on role combining service desk support, asset management, technical administration, and stakeholder engagement, within a structured, ITIL‑aligned environment. You’ll work closely with internal teams and external partners to ensure reliable, secure, and high-quality IT services a

A leading IT service provider in Manchester seeks a Senior Service Desk Specialist to provide user support and lead a high-performing team. Ideal candidates will possess strong technical troubleshooting abilities alongside excellent leadership and communication skills.

Digital Workspace Technical Product Manager. Digital WorkSpace Technical Product Manager. You’ll lead the technical delivery and automation of services across the Digital Employee Experience ecosystem, covering end-user computing, device management, hardware/software provisioning, service desk ope

The NCA Service Desk team have a singular focus on making sure that we are doing everything possible to minimising the amount of lost clinical and operational time owing to incidents relating to users’ access to IT services, systems and equipment.As a member of this team you'll need a relentless f

Fitch Group is currently seeking a AI Product Owner & Developer based out of our Manchester office. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Hands-on Technical Development : Take direct ownership of the technical development, configuration and

Information Technology Service Desk Manager. Provide guidance on security, compliance, and governance while supporting partners with technology integrations.

A dynamic IT services provider in Manchester is seeking an IT Service Desk Team Leader to lead and develop teams delivering exceptional IT support. This role involves managing performance, resolving technical escalations, and shaping service delivery processes.

A leading service management company in Manchester is seeking a Service Development Manager to oversee the SMART DCC service desk.

The candidate should possess strong technical skills alongside people management capabilities, as coaching and mentoring are vital aspects of the role. A financial management firm in Manchester is seeking a Senior Service Desk Analyst to lead and support the team while providing high-quality end use

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Keep up to date with AI technologies at both a technical and user le

Are you passionate about delivering exceptional IT support and leading high-performing teams? We’re looking for an IT Service Desk Team Leader to join our dynamic IT Services team. In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts, ensuring efficient service delivery

A modern banking institution in Manchester is seeking an IT Service Desk Support Engineer to provide friendly and efficient IT support to its employees. Ideal candidates should have experience in corporate IT support, strong communication skills, and familiarity with tools like Microsoft 365 and Jir

As our new IT Service Desk Support Engineer, you’ll bring enthusiasm for technology, curiosity for automation, and a passion for customer service to a tight-knit, high-impact team that supports Zopians across multiple sites. Whether it’s onboarding a new starter, resolving a critical tech issue,

A leading Managed Service Provider in Manchester seeks an IT Service Desk Analyst to join its support team. The position offers opportunities for professional growth and exposure to varied infrastructures and technologies. This role involves delivering remote and onsite technical assistance across d

A leading IT consultancy in Manchester is seeking an IT Service Desk Manager to oversee service delivery and manage relationships with software suppliers. Responsibilities include managing escalations for IT issues and providing guidance on compliance and security. The ideal candidate has proven exp

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Optimize Service Desk Efficiency : Leverage automation capabilities

An NHS trust in Greater Manchester is seeking an IT Service Desk team member to manage IT issues and provide customer support. The role requires experience in system accounts and hardware, with a strong emphasis on customer service and analytical skills for continual improvement. Successful candidat

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Keep up to date with AI technologies at both a technical and user le

A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support and system performance. We are looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. To ensure success

In this pivotal role, you’ll manage and mentor a team of Service Desk Analysts, ensuring efficient service delivery and outstanding customer experience. Lead, support, and develop the Service Desk team. Implement SLAs and process improvements to optimise service delivery.

We are a large, established Managed Service Provider delivering a comprehensive range of technical and professional support services to organisations across the North of England. We are seeking a proactive and technically capable IT Service Desk Analyst to join our busy support team. You will delive

What you'll be doing: Logging reactive maintenance jobs and scheduling field engineers across the UK Quoting jobs, raising purchase orders, and tracking costs to protect margins Following jobs from initial call-out through to completion and invoicing Ordering parts, coordinating with supplie

Role: Service Desk Operations Manager Location: Wythenshawe (office based) Term: Full Time, Permanent Contract: 40 hours per week Mon-Sun rotating shifts Hours: 8am-4pm/10am-6pm/12pm-8pm (rotating weekly shifts), 1 in 4 weekends Salary: £44,000 DOE + benefits CCA Recruitment are excited to be

Line IT Service Desk Engineers.

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Service Desk environment, preferably with a Managed Service Provider. The Service Desk Analyst will be responsible for prov

We are looking for a Service Desk Analyst (Level 1) to join the Frontier team, based at our Witham St Hughs office on a full-time, permanent basis. Previous experience working in a customer service environment is essential.

A recruitment agency is seeking a Service Desk Analyst to join a mission-driven team in Gloucestershire.

We are seeking a proactive, customer-focused and dedicated Deputy Shift Leader Service Desk Support Engineer to support the Shift Leader in overseeing the daily operations of our Service Desk providing 24/7/365 support for end users. This is a fantastic opportunity for an experienced service desk pr

A health and social care charity is seeking an IT Service Desk Team Lead to oversee daily operations and ensure outstanding technical support. The role involves managing a team of Service Desk Analysts and requiring strong ITIL knowledge, leadership skills, and a customer-focused approach. Applicant

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

Proven track record managing Service Desk or Endpoint teams in a remote‑first, global environment. Lead day‑to‑day IT operations for Service Desk and Endpoint management. Strong understanding of ITIL or ITSM practices and service delivery metrics.

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients.

A leading technology service provider in the United Kingdom seeks a Senior Service Desk Engineer. This critical role demands providing exceptional service desk support to clients across various platforms. This position offers a chance to enhance customer satisfaction and improve service delivery sta

An employment agency is recruiting a 1st Line Service Desk Engineer for a growing IT team in Plymouth.

Be the ultimate escalation point for our service desk owning the most complex technical incidents across our diverse SME client base. Reporting to the Service Desk Manager, you'll define how we approach the technical challenges that determine whether clients renew or leave. Job Description: 3rd Line

IT Service Desk Analyst (1st Line) Salary up to £25,000 per annum Permanent, full time 35 hours per week 30 days holidays (plus Bank Holidays) and office closure at Christmas Membership of Local Government Pension Scheme Free onsite parking when working at One Education Offices One Education is one

A leading HR software provider in Manchester is seeking a 2nd Line Service Desk Analyst to provide IT support and enhance system performance. Candidates must have solid IT knowledge and customer service skills.

University Placement Year - Service Desk Analyst (Starting Summer 2026). As part of our placement intake for Summer 2026, you will gain superb experience of IT within a busy Service Desk environment. Continually improve the way the service desk works.

My client is looking for a Service Desk Analyst to work across multiple accounts within a shared service. Experience working in 1st Line or Service Desk support. If you are interested in discussing this Service Desk Analyst role further, please.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform. This role emphasizes service delivery excellence, requiring collaboration with various departments and a commitment to continuous improvement based on se

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst. About the Service Desk Analyst role.