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A leading technology solutions provider is seeking a Service Delivery Associate to provide remote desk-based service to smaller managed customers.You will manage a portfolio of clients, deliver standardized service reports, and conduct service review meetings.This role requires excellent communicati

Are you a proactive communicator with a passion for customer service and operational excellence? Join our Customer Services team as a Facilities Management Helpdesk Coordinator and become the central point of contact for our strategic FM partnerships. Collaborate with internal teams to troubleshoot

Responsibilities include diagnosing and resolving first-line support queries, managing Microsoft 365 environments, and assisting with hardware deployments. A leading IT services provider in Salford is seeking a proactive 1st Line Support Engineer to enhance the end-user experience while contributing

If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role in ensuring smooth IT operations for internal users. Previous experience in a Helpdesk, Service Desk, or IT Support role. IT Service Desk Analyst (6 month F

Information Technology Service Desk Manager. Provide guidance on security, compliance, and governance while supporting partners with technology integrations.

As a Technical IT Service Desk Manager for BES Group, you will lead and develop our IT Service Desk function, ensuring the delivery of high‑quality, customer‑focused IT support across the business. Work closely with stakeholders to align IT support with wider IT strategy. A strong customer servi

A leading pub company in Manchester seeks an IT Service Desk Manager to lead a team while providing technical support. The position offers a competitive salary, professional development opportunities, and various perks including discounts at company brands. Candidates should possess strong leadershi

A leading healthcare support organization in the UK is seeking an IT Administrator to provide vital technical support within their Service Desk. Ideal candidates will have a Bachelor’s degree in IT and experience in IT support, with strong troubleshooting and communication skills.

This role requires diagnosing issues, managing tickets, and supporting the IT team with a focus on customer service excellence. A technology company in Stretford is seeking a proactive 1st Line Service Desk Technician to provide technical support for hardware and software issues. The ideal candidate

A leading dental group in Walkden is seeking a motivated Receptionist to join their welcoming reception team.The ideal candidate should have front-of-house reception experience and a positive attitude, with strong communication skills to enhance relationships with patients and colleagues.In addition

A client-focused facilities management company is seeking a Customer Service Desk Coordinator for a temporary position in Pendlebury, near Manchester. This full-time role (40 hours per week) involves acting as the main liaison among teams, clients, and subcontractors while ensuring service requests

FM Service Desk Coordinator page is loaded## FM Service Desk Coordinatorlocations: Manchester-Manchester-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD30265271What we offer* Competitive Salary: Reflecting your skills and experience* *

A leading IT consultancy in Manchester is seeking an IT Service Desk Manager to oversee service delivery and manage relationships with software suppliers. The ideal candidate has proven experience in IT service management, particularly in an MSP environment, and a strong understanding of cloud platf

A growing SaaS company in Greater Manchester is seeking an IT Service Delivery Manager responsible for managing IT operations, enhancing service standards, and ensuring security compliance. Experience in a help desk environment or as an IT Manager is preferred, along with a willingness to learn.

A leading IT services provider in Manchester is seeking a Service Desk Agent/Technical Remote Specialist to provide telephone and remote first-line IT support. Responsibilities include liaising with other teams, maintaining knowledge databases, and handling routine queries. The role is full-time wit

LIMA’s Service Desk team, you will play a key role as an experienced 2nd Line Engineer, actively engaging with customers and taking ownership of technical issues. We’re looking for someone who can confidently troubleshoot and resolve a wide range of support tickets, delivering high-quality servi

A leading independent managed service provider in Manchester is seeking a Desk Based Account Manager to re-engage with dormant accounts and build lasting partnerships. Key skills include strong sales ability, excellent communication, and experience in account management. This role requires a proacti

Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer. Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer. Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer.

Do you have good customer service and leadership experince?.

We have an excellent opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a busy service desk environment. Provide friendly and supportive first‑line technical support for hardware and software issues, including desktops, laptops, printers, and mobile de

We are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issu

The successful Service Desk Analyst will “see the world through the eyes of the customer” delivering world class desktop support and end‑user server administration for all client issues while responding to Level 1 and 2 service tickets in a fast‑paced, dynamic environment. We’re not just

Understand, maintain, and deliver the current service desk procedures. Previous experience in a service desk environment. As a 247 Technical Analyst, you will be responsible for triaging, investigating, and resolving tickets, escalating where necessary to ensure the best possible outcome for custome

A global technology provider is looking for a Service Desk Analyst in Manchester to deliver end-user support and manage service tickets within a hybrid working environment. Responsibilities include troubleshooting, user account administration, and providing exceptional customer service. Candidates s

A leading pub company in the UK seeks an IT Service Desk Team Manager to oversee support teams, ensure service excellence, and drive continuous improvement. You will work in a dynamic environment, focusing on performance management and team development while enjoying competitive perks and career gro

Oversee the daily operation of the sales desk, ensuring best-in-town service and smooth running of all activities.Drive the implementation of the store's sales plan, aligning the team to deliver against key sales and margin targets.Champion customer service excellence across the team, meeting servic

Are you someone who thrives on delivering exceptional customer service while balancing cost effectiveness? Do you love co-ordinating several stakeholders and communicating effectively to ensure proactive management of claims? Due to continued growth, were looking for Desk based Loss Adjuster to join

2nd / 3rd Line Support Manchester Up to £36,000 | Permanent | 35 hours per week An established education-focused organisation is seeking a 2nd / 3rd Line Support to lead infrastructure, network strategy, and IT service operations. This is a hands-on team leader role, combining 2nd / 3rd Line support and team management responsibility. Key Responsibilities • Own and develop network and infrastructure strategy (LAN/WAN, switching, firewalls, Wi-Fi), • Manage and optimise Microsoft 365, Azure AD, and on-prem / hybrid environments, • Oversee servers, virtualisation (e.g. Hyper-V/VMware), backup and disaster recovery, • Provide and escalate 2nd / 3rd Line support across hardware, software, and network issues, • Lead, mentor, and performance manage IT Service Desk Analysts, • Ensure security, patching, compliance, and best practice standards, • Drive continuous improvement and infrastructure resilience Experience Needed • Background in network and systems infrastructure management, • Proven experience delivering 2nd / 3rd Line support, • Knowledge of Microsoft stack (M365, Azure AD, Windows Server), • Experience with virtualisation, backup solutions, and endpoint management, • Confident leading and developing IT teams, • Full UK driving licence and access to own vehicle Package • Up to £36,000, • 30 days holiday + Bank Holidays, • Christmas office closure, • Local Government Pension Scheme, • Free onsite parking Enhanced DBS and references required. Please get in touch as soon as possible as we have interview slots for next week

Desktop Support Engineer, Office365, Google workspace, Desktop , 3 month contact Inside IR35 This role is an onsite role, you will need to go through Enhanced DBS check . Because on this, work visas can not be sponsored Are you passionate about IT support and troubleshooting? Do you enjoy helping users resolve technical issues and ensuring smooth IT operations? This is a fantastic opportunity to join a growing IT support team, where you will play a key role in providing first-class technical support to users across multiple locations. This role is ideal for an IT support professional with experience in mobile and desktop device maintenance, troubleshooting peripherals, and basic networking. If you have strong customer service skills and enjoy working in a dynamic, user-focused environment, we’d love to hear from you! The Role As a Desktop Support Engineer, you will provide on-site and remote IT support, ensuring users receive fast, effective resolutions to their technical issues. You will work as part of a wider IT team, supporting desktop and mobile devices, peripherals, and networks while maintaining high customer service standards. Key Responsibilities Technical Support & Troubleshooting Provide maintenance and support for desktop and mobile devices, including laptops, Chromebooks, and tablets. Diagnose and resolve hardware and software issues for printers, scanners, interactive screens, projectors, and AV equipment. Troubleshoot basic networking issues, including wired and wireless connectivity problems. Assist with image build and deployment for Microsoft and Apple devices. Support users with Microsoft 365 and Google Workspace applications. Customer-Focused IT Support Act as the customer-facing representative for IT support, ensuring users receive fast and efficient service. Assist the service desk team in delivering high-quality IT support, escalating issues when necessary. Provide clear technical guidance to users, many of whom may not have IT backgrounds. Maintain accurate records of service requests in the IT ticketing system. Collaboration & Best Practices Work effectively with remote IT teams, ensuring smooth communication and problem resolution. Support the implementation of ITIL best practices to improve IT service delivery. Contribute to continuous improvement initiatives, identifying ways to enhance IT support efficiency. What We're Looking For Technical Skills & Experience: Experience supporting desktop & mobile devices (laptops, tablets, Chromebooks). Knowledge of peripheral support, including printing, scanning, AV equipment, and interactive screens. Basic understanding of wired and wireless networking. Familiarity with image deployment tools for Microsoft and Apple devices. Operational knowledge of Microsoft 365 and Google Workspace. IT qualifications equivalent to CompTIA A+ or similar. Experience using IT service desk ticketing systems (e.g., ServiceNow) is an advantage. Soft Skills & Behaviours: Excellent customer service skills with a proactive, problem-solving approach. Strong communication skills, both verbal and written. Ability to prioritise workloads and work under pressure. Strong troubleshooting abilities, knowing when to research issues or escalate problems. Ability to build strong working relationships with remote teams and users. All our roles are UK based. When submitting your application to Colossus, please ensure the following Your CV has your address and postcode. You also have your correct phone number and email address so we can contact you asap regarding your application

Ground Remediation Engineer Reference: BY192368 Salary: £28,000 - £36,000 Manchester We're working with a respected, multidisciplinary environmental consultancy with a strong reputation for pragmatic, technically excellent solutions across the UK. Based in Manchester, this team delivers geoenvironmental, geotechnical, ecological, remediation and wider environmental consultancy services to public and private sector clients on a diverse range of development projects. What's Offered Competitive salary (£28,000 - £36,000) and benefits package * 25 days annual leave plus bank holidays, increasing with service * Company pension and employee assistance programme * Extensive training and ongoing CPD support * Inclusive working culture with opportunities to progress your career. The Role - Groud Remediation Engineer The Groud Remediation Engineer chosen to join the team will be working on projects from preliminary risk assessments and ground investigations to contaminated land risk management and remediation design. You'll be contributing to desk studies, groundwater and gas monitoring, soil sampling, interpretting field data, supportting remediation strategies, and preparing technical reports. About You - Requirements Degree in geoenvironmental engineering, environmental science, geology or related field * Practical experience in geoenvironmental investigation, ground remediation or contaminated land projects * Full right to work in the UK * Full UK Driving licence. * To be considered, you must be passionate about delivering practical solutions and eager to grow professionally as a Geoenvironmental Engineer within a dynamic consultancy setting. We have many more vacancies available on our website. This is a permanent role. Penguin Recruitment is operating as a Recruitment Agency in respect to this position.

Resident Services Advisor - Build-to-Rent (BTR) Hyperion Partners is delighted to be recruiting on behalf of our client, a leader in the innovative Build-to-Rent (BTR) sector, seeking a highly enthusiastic and service-driven Resident Services Advisor for their impressive new development in a desirable London location. This is a fantastic entry point or next step for a passionate customer service professional looking to thrive within the dynamic and resident-focused world of BTR. The Role: Resident Services Advisor As the first point of contact, you'll be key to defining the resident experience. Reporting to the General Manager, you'll manage the day-to-day needs of the community, ensuring every resident feels valued and their living experience is seamless. Core Responsibilities Will Include: Front-of-House Management: Managing the reception desk and resident amenity bookings (e.g., gym, co-working spaces, private dining) with energy and professionalism. Customer Service Excellence: Providing five-star, personalised service to all residents, addressing queries, resolving minor issues, and facilitating a positive community atmosphere. Maintenance Liaison: Acting as the primary contact for maintenance issues, logging repair requests accurately, liaising with the Facilities team, and tracking resolution times to ensure resident satisfaction. Community Engagement: Assisting the General Manager with the planning and execution of resident events, social activities, and community initiatives to foster a vibrant on-site culture. Administrative Support: Handling incoming and outgoing mail and parcels securely, assisting with move-in/move-out procedures, and ensuring resident files are up-to-date and compliant. Leasing Support: Assisting the Leasing team with arranging viewings, preparing welcome packs, and providing information to prospective residents when required. The Ideal Candidate We are looking for an engaging, proactive, and exceptionally organised individual with: Experience: Previous experience (minimum 1 year) in a highly customer-focused role, such as hotel reception, luxury retail, premium hospitality, or residential concierge/front-of-house. Experience within the BTR sector is a bonus. Service Mindset: A genuine passion for delivering outstanding customer care and building positive relationships with diverse individuals. Communication: Excellent verbal and written communication skills with a confident and articulate phone manner. Organisation: Strong administrative and time management skills, capable of multitasking effectively in a busy environment. IT Proficiency: Competence in using relevant software, including CRM, property management systems, and Microsoft Office Suite. Attitude: An enthusiastic, flexible, and reliable team player with a problem-solving approach

Contracts Manager (Facilities Management) £40-60k + Car allowance + Bonus Middleton (Within 1 hours commute) I'm looking for an experienced Contracts / Project Manager to take full ownership of projects from the first enquiry right through to handover and final account. If you're someone who likes seeing things through properly, enjoys juggling multiple sites, and knows Hard FM inside out, this could be right up your street. What you'll be doing... In short, you'll be running projects cradle to grave - managing the detail, the people, and the outcomes. Day to day, that means: Taking full responsibility for your contracts, from point of sale to final account close Surveying works, scoping solutions, selecting equipment, costing and producing quotes Managing projects to deliver on time, within budget, and to a high standard of quality and H&S Supporting PPM planners and the service desk to allocate engineer resources effectively Coordinating and managing subcontractors and monitoring their performance Keeping a close eye on programmes, KPIs, compliance, quality, and health & safety Preparing project, programme, site, and management reports Agreeing and managing site compliance and PPM works Handling contractual notifications and keeping all correspondence up to date Attending (and often leading) mobilisation meetings, monthly/quarterly contract meetings, and supply chain reviews Working closely with the Head of Operations and attending management meetings Building strong relationships with the supply chain and identifying opportunities for additional PPM and project works Preparing monthly completed works for invoicing Carrying out a thorough monthly review of all jobs across your allocated contracts ✅What the clients looking for... This role suits someone who's confident, organised, and happy working with minimal hand-holding. You'll need: Proven experience working for a Hard FM contractor Experience managing multiple sites and clients nationwide Strong mechanical / HVAC background (this is essential) The ability to take projects from enquiry to handover independently - survey, scope, design, cost, quote, and project manage A practical, hands-on approach with strong communication skills A solid understanding of compliance, quality, and health & safety If this sounds like something for you then please get in touch :- (phone number removed) (url removed) WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Service Desk Engineer Location: Head Office - Didsbury Salary: £25,574 Reporting to the Service Desk Team Lead, the Service Desk Analyst will be responsible for ensuring all incoming incidents and problems assigned to them are prioritised, analysed and then resolved as efficiently as possible. You will be working as part of the Service Desk team to make sure we deliver excellent customer service while meeting our agreed SLA’s. What you’ll be doing • Acting as first point of contact for all IT Support issues and queries, • Responsible for the ongoing provision of IT Hardware and Infrastructure to support both internal and external stakeholders, • Providing supporting documentation to assist both end users and team members to resolve issues., • Providing “day one” support to our staff to ensure they are introduced to the business in a consistent and professional manner., • Providing ongoing technical support to the business to assist IT issues and queries What you’ll need • Excellent customer service skills and focus, • Good effective written and verbal communication, • Ability to complete tasks in an accurate and timely manner when working under pressure, • Ability to work in a flexible and ever changing technical landscape, • Ability to work in an office environment., • Ability to recognise opportunities for improvement on new and existing processes., • ITIL Awareness What we need from you • A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing, • A passion to advocate on behalf of people and communities, • A commitment to work in partnership with others for the benefit of Great Places, • A commitment to continuous learning and improvement, • Ability to work flexibly and when needed outside normal working hours to ensure service continuity, • An ability to work in uncertainty., • To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment • Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places), • WPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members), • Ways of Working¦ We offer some hybrid and flexible working, • Annual leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague, • The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Wage Stream ¦ You can access savings opportunities and early access to wages, • Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Closing date: 10th April 2026 Shortlist date: 11th April 2026 Interview date: TBC

Data Cabling Engineers – 6m Contract Start April Due to winning some exciting new business, we are looking for aspiring Cabling Engineers to join us for various roles from Assistants to Juniors, working across various contracts, some of which will involve nights and working away as part of our exemplary team. Barron McCann Ltd Barron McCann Ltd is an independent, award-winning IT Service Provider delivering end-to-end IT support solutions — from help desk services to rapid-response, on-site repair and maintenance. We support some of the UK’s most prestigious high-street brands, and our reputation is built on quality, innovation, and expertise. The Role These are field-based roles, working primarily across large retail premises and customer sites. You’ll be responsible for installing, testing, and terminating Cat6 and Cat6a copper cabling and associated network equipment such as Switches and Wireless Access points. You’ll work closely with our IT and project teams, following installation design drawings and specifications, and take pride in delivering consistently high standards that exceed both Barron McCann’s and our customers’ expectations. Full training will be provided, giving you the opportunity to: Work towards City & Guilds 3663 or CNIT qualifications Gain exposure to fibre technologies Become Security Cleared Learn cabinet dressing and presentation to a high professional standard Carry out on-site and desktop WiFi surveys using the latest software tools Are you… Experienced in pulling and terminating Cat5/Cat6 cables? Have a good understanding of network devices Looking to advance your career in copper and fibre infrastructure? Detail-driven, customer-focused, and proud of your installation standards? If so, we’d love to hear from you. Ideal Skills & Experience (But not strictly necessary) Experience installing network cabling infrastructure across varied building types Copper cable termination and testing Strong knowledge of Health & Safety, fire safety, construction standards, and asbestos awareness A good understanding of network devices such as Switches and Wireless Access Points ECS Card/CSCS Excellent problem-solving skills with a proactive and flexible approach Strong communication skills with internal teams and external stakeholders Ability to manage time effectively and prioritise workloads Comfortable working independently in a fast-paced, changing environment Willingness to undertake customer-specific training and accreditations Full, clean UK driving licence Desirable Qualifications Installation of cable containment systems including PVC and galvanised steel trunking, tray, basket, and conduit IPAF certification PASMA CNCI or equivalent Industry qualification such as CNCI or City & Guilds or similar SSSTS Card What We Offer Fully expensed company vehicle Fuel card Company mobile phone Company credit card Company iPad All travel and accommodation expenses paid

We are now recruiting for an ambitious and energetic Freight Forwarding Business Development Manager to further strengthen the UK clientele on a national basis. You will be the front of the Company and will have the dedication to create and apply an effective sales strategy. Based remotely you will manage the full freight forwarding sales cycle, from assessing customer requirements, to managing the relationship, all customer visits to preparing and presenting to a customer in order to make the sale. You will maintain and develop customer relationships at both a senior and day to day levels. Creating strategic relationships in order to maximise growth and sales potential. With responsibility for the Sales and Operating Process, generating data to accurately predict both the Monthly sales forecast but also the annual budgets. Requires accurate costings, good knowledge of volumes and customer sales forecast and performance. You will conduct desk research on relevant and potential customers, driving initial contact with them in order to arrange meetings and discuss new business prospects. You will be responsible for maintaining and building up key contacts database as well as acting as a contact, when necessary, between the company and its existing and potential markets Whilst also representing the organisation at trade exhibitions, events and demonstrations, negotiating on price, costs, delivery and specifications with buyers and managers You will be responsible for reaching the targets and goals set for you as well as the development of sales strategies, including target companies, timeframes and setting of challenging and demanding targets. In order to apply for this role, • You will have a demonstrative sales background gained in freight forwarding with a deep understanding of freight forwarding industry, current trends, market constraints and the ability to identify gaps in the market and areas of opportunity. * Proven sales track record selling multi modal freight, air, sea, warehousing, multi modal freight forwarding solutions * Able to work as part of a team and demonstrate team working attributes * Excellent communication and negotiation skills - able to communicate to a variety of different stakeholders * Ability to build rapport * Time management and planning skills * Knowledge of Cargowise CRM would be an advantage * Spoken and written English Language Excellent level of Word, Excel & PowerPoint Package and Benefits • Salary £50,000 to £55,000 * Car package of £4,700. * Commission * Contributory Pension * Private medical * 25 Days Holiday plus bank holidays and an extra day off for your Birthday * Holidays increasing with service * Life assurance x 2 * Mobile * Laptop

Whether you see yourself as a Helpdesk Team Lead, IT Service Desk Manager, Service Desk Team Leader, IT Support Manager, or IT Operations Team Lead, this role offers the chance to step into a high-impact position where you’ll combine leadership with hands-on delivery. We are looking for a driven a

Working within the Service Desk, the role focuses on keeping day-to-day ICT services running smoothly, by acting as the go-to point for technical support. Our client is a Fire & Rescue Service that serves a population of more than 800,000 in the Southeast of England. Their Service is only as good as

IT Service Desk & Workplace Team Lead. IT Service Desk & Workplace Team Lead. Lead the day-to-day running of the IT Service Desk.

Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ensuring a superb customer experience. Documenting processes and maintaining service desk records. As an ideal candidate you will possess proven experience within a customer service role a

North West & Scotland Region, ensuring consistently high standards of technical support and customer service.

Role: 1 Line IT Service Desk Engineer. Escalate complex issues to 2nd Line Engineers or the IT Service Desk Manager. Respond to and resolve incidents and service requests, providing timely updates to users.

Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. Assist with operational Service Desk cover during busy periods.

For residents of Devon onlyTrainee IT Service Desk and IT Support Technician professionals play a vital role in supporting the smooth running of organisational technology.

IT Service Desk Engineer (Multilingual - English & French)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & French)Wo

A leading IT Services Consultancy in the UK is seeking a Service Desk Agent to provide first line support and manage incident responses. Responsibilities include responding to inquiries, triaging incidents, and maintaining records within ServiceNow.

IT Service Desk Engineer (Multilingual - English & Dutch)When registering to this job board you will be redirected to the online application form. Come and join the Littlefish team!Were Hiring: Service Desk Engineer (Fluent English & Dutch)<

An educational organization in Bolton seeks a 1st line IT Service Desk Engineer to provide technical support across multiple locations. This role involves resolving incidents, supporting users with IT issues, and improving service efficiency.

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e