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Join Our Team: Ecologist \n\n We’re excited to welcome a new Ecologist at our West Midlands location \n\n Navigate your future and lock in your career as we keep our canals open and alive. \n\n Working Hours & Location \n\n This is a 2 year fixed term opportunity and follows a 37 hours, Monday to Friday working pattern and will be home-based, with the allocation of a nearby Hub in the West Midlands for collaborative working. You will attend site visits across the West Midlands region. \n\n See our network here: \n\n Role Overview \n\n The Ecologist will provide the Trust with technical expertise in Ecology, with particular responsibility for a defined geographical area and/or for particular topics at a regional / national level. Working proactively, they will support and develop the Trust’s protection, improvement and promotion of the natural environment of the waterways and provide professional environmental services within their area of expertise to help achieve a wide range of corporate objectives. They will deputise for the Environment Manager (EM) in their absence. \n\n Key Responsibilities \n\n\n\t • Provide expert technical advice relating to ecology as requested.\n\t, • Within region, lead on the development and implementation of relevant Asset Management Strategies (vegetation, environmental assets) to protect, maintain, and where appropriate, enhance condition of the assets and their performance for the customer.\n\t, • Implement relevant survey, monitoring and maintenance programmes for environmental/soft estate assets within their geographical remit, (re-)prioritising work to suit available resources and within delegated authority levels.\n\t, • Contribute to the ongoing development and implementation of an environmental management system (EMS; including associated processes & standards), including environmental audit and compliance monitoring and managing the process of investigation of non-compliances, especially with responsibility for monitoring application within their geographical remit; to maintenance of appropriate levels of environmental training & competency (including certification) in their local area.\n\t, • Work with national colleagues to ensure consistency of document management, management of files and data, including correspondence and compliance with GDPR.\n\t, • Lead on Volunteer Action Plan and it’s implementation. Co-ordinate volunteer activity for ecological works.\n\t, • In collaboration with Environment Manager (EM) and other Senior specialist, lead on implementing corporate targets on raising public awareness of and support for the Trust especially through interest in our environmental assets, vegetation management & dredging.\n\t, • In collaboration with EM and Senior specialist lead on external engagement and fundraising locally to secure additional resources for the Trust, especially through interest in our environmental assets, including protected species and sites and vegetation management.\n\t, • Work with national colleagues on training material for Trust colleagues and volunteers, FAQ’s for customer enquiries etc.\n\t, • Contribute as appropriate to the development and implementation of the Trust’s Asset Management Strategies especially in respect of the Trust’s environmental assets, protected sites, and vegetation management to achieve customer service requirements & positive management of the natural environment efficiently and effectively.\n\t, • In cooperation with EM and other Senior specialist take a lead on regional programmes of engagement with customers, volunteers, stakeholders and the general public to promote the value of waterways and the work of the Trust to increase the Trust’s reputation and influence and secure additional resources for our work, focusing on our key environmental priorities.\n\t, • Co-ordination and contribution to national Communities of Practice.\n\t, • Lead on, in consultation with EM, induction and mentoring of new and junior members of the Environment Team and management of in-team placement volunteers.\n\t, • Lead on areas of work of regional Environment Team as instructed by EM. · Displaying the Trust values and behaviours at all times\n\t, • Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values\n\t, • Degree or equivalent in relevant discipline.\n\t, • Chartered professional, e.g. C.Env and Full member of relevant professional institution, e.g. CIEEM, CIWEM, CIWM, IEMA, etc.\n\t, • Proven post qualification (chartered or equivalent) experience in application of specialist knowledge within a business environment. Maintain relevant CDP.\n\t, • Able to review conflicting (and cross-functional) risks to establish and communicate appropriate options/priorities or make sound judgements within delegated levels of responsibility.\n\t, • Exercise a strategic response to issues.\n\t, • Able to negotiate effectively with internal and external contacts to achieve desired outcomes for the Trust\n\t, • Able to support other areas of the Trust’s business in an appropriate manner, taking account of overall business priorities and negotiating resources as appropriate\n\t, • High level knowledge and practical experience of operating within, UK & European environmental policy and regulatory frameworks\n\t, • Experience of operating within a customer service environment\n\t, • Understanding and adhering to Trust governance, financial controls and systems of compliance\n\t \n\n IND HP

We are seeking an experienced and hands-on Head of Accounting to lead accounting operations across the UK & Ireland within a complex, fast-growing organisation based in Birmingham, West Midlands. This is a senior leadership role responsible for ensuring accurate financial reporting, strong governance, and high-performing accounting operations, while also driving continuous improvement and transformation initiatives. As the Head of Accounting you will lead a sizeable accounting team, work closely with regional and global finance stakeholders, and act as a key point of contact for auditors, advisors, and external authorities. Key Responsibilities • Lead, develop and motivate a team of accounting professionals and contractors., • Ensure timely and accurate periodic financial reporting under US GAAP and local statutory requirements (UK GAAP)., • Oversee preparation of annual statutory financial statements., • Present balance sheet movements and insights to senior management., • Act as primary contact for external auditors, tax advisors, banks, and regulatory authorities., • Review and maintain general ledger accounts, including provisions and accruals., • Ensure compliance with internal policies and external accounting standards., • Partner with cross-functional teams (operations, finance business partners, local entities) to support effective financial processes., • Identify, initiate, and lead process improvements and finance transformation initiatives. You are a detail-oriented finance leader who enjoys being close to the detail while also leading at a strategic level. You thrive in dynamic environments and are comfortable managing complexity, change, and multiple stakeholders. You are able to work at the Birmingham head office on a hybrid basis. Essential Requirements: A qualified accountant (ACA, ACCA, CIMA) with a track record in a senior leadership position within a large, complex international environment. Senior level operational finance or shared / managed services experience is highly desirable. Strong knowledge of UK and US GAAP is preferred, as is demonstrable experience of continuous improvement of people, processes and systems. A background in audit, M&A and private equity would be an advantage, while a passion for driving high performance teams at pace is essential. What's on Offer: £90,000 - £110,000 + benefits Birmingham based role (hybrid) At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Exciting Opportunity Alert! Join Rendall & Rittner as an Assistant Development Manager! Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for an Assistant Development Manager. This is an incredible career opportunity with a fantastic package. Position: Assistant Development Manager Location: Snow Hill Wharf, Birmingham, B4 6LS Working Hours: Monday to Thursday Salary:£34,000 - £36,000 per annum (depending on experience) Contract: A permanent position Why Rendall & Rittner: Award-Winning: Join an established and celebrated company known for delivering first-class property management services. Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs. Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness. Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses. Time Off: Enjoy 20 days of holiday including national holidays. Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team. Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. * Team Spirit: Be part of a collaborative work environment, where your team and relationships matter. Pension Plan: Secure your future with the Rendall & Rittner Pension scheme. Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters. Development Details: This role will be based at a luxury residential development located in Birmingham. The development consist 420 residential apartments and benefits from an on-site gym, pool, sauna, steam room, residents lounge and cinema. The development is a short walk from Birmingham’s Snow Hill train station. Key Responsibilities and Requirements: As an Assistant Development Manager at Rendall & Rittner: • You will have experience in a similar role, overseeing on-site teams and supporting the manager with health and safety compliance, operational standards, and general building management., • You will have a proven track record of working within demanding developments, taking a hands-on approach with the ability to lead, prioritise tasks, and effectively manage multiple stakeholders., • You will have experience carrying out regular site inspections, ensuring Health & Safety regulations are adhered to, and maintaining a good working knowledge of building maintenance systems., • You will have experience managing external contractors, coordinating on-site works, and raising or monitoring work orders to ensure tasks are completed to a high standard., • You will be confident in overseeing day-to-day site operations, including responding to resident queries and complaints, reporting issues to the relevant departments, taking ownership, and ensuring clear and timely communication., • You will ensure that all staff follow Standard Operating Procedures (SOPs) and consistently deliver a high-quality, bespoke service to residents, clients, and guests., • You will be IT proficient, comfortable using a range of systems and software, and able to quickly learn new platforms when required., • You will bring strong customer service experience, with the ability to manage complaints professionally, work safely, and operate effectively within a team environment while leading, motivating, and inspiring others., • You will be proactive in identifying opportunities to improve the performance of the development and contribute to achieving strong operational results. How to Apply: Ready for this incredible opportunity? Explore Rendall & Rittner on for more insights, or visit our for a full list of current openings. "Ref #LI-SK1." Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary. Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!

Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. Client Details Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Business Intelligence & Insights Specialist to deliver insightful reporting, analytics and benchmarking that enable informed decision-making and continuous improvement across the organisation BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services. Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives. At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities. Description Key Responsibilities • Dashboarding, Reporting & Automation, • Design, build and maintain BCHG's suite of dashboards, performance packs and automated reporting products using Power BI and aligned tools., • Develop high quality KPI dashboards for Board, Executive, SLT and service teams., • Ensure reporting is consistent, governed and aligned with BCHG's KPI Catalogue., • Work with the Data Governance Manager to apply standards, definitions and quality controls to reporting and dashboards., • Monitor reporting SLAs, refresh schedules and usage analytics to optimise adoption., • Extract, gather, manipulate and interrogate data from multiple sources and present it in a clear, usable format to inform decision-making across the organisation., • Data Modelling & Insight Production, • Analyse trends, patterns and performance drivers across multiple data sets, including but not limited to arrears, repairs, voids, complaints, satisfaction, compliance, assets, HR and financial indicators., • Build analytical models to explore relationships, hotspots and opportunities for improvement., • Develop scenario-planning tools (e.g., void turnaround, EPC uplift, service demand forecasting)., • Prepare, cleanse and structure data from multiple sources to create reliable, reusable analytical datasets., • Benchmarking & Comparative Insight, • Produce benchmarking dashboards reports comparing BCHG to peer providers and national datasets., • Identify performance variations and develop insight-led recommendations., • Work with the Data Governance Manager to advise SLT and Heads of Service on improvement opportunities., • Advanced Insights & Added Value Analysis, • Configure thresholds, alerts and data-driven notifications within dashboards., • Conduct deep-dive analysis on emerging issues, service risks or strategic questions., • Support the creation of predictive, scenario-based and AI-enabled analytical outputs as the organisation's data maturity develops., • ROI, Social Value & ESG Support, • Produce financial and non-financial benefit analysis for strategic or operational programmes., • Support the development of BCHG's ESG reporting, including environmental, social and governance metrics., • Stakeholder Engagement & Support, • Work collaboratively with service areas to understand analytical needs., • Present findings in workshops, meetings and training settings., • Build organisational confidence in reading and interpreting data., • Operate with a high degree of professional judgement, influencing how data and insight is used across the organisation. Profile Skills & Experience Essential • Strong Power BI skills including data modelling, DAX and visual design., • Advanced Excel capability (modelling, Power Query)., • Experience producing dashboards, insight reports and analytics., • Ability to translate complex data into clear, actionable messages., • Ability to communicate effectively with Board and Executive committee members and produce high quality reports for various internal departments and external / 3 party bodies, • Awareness of data protection, data ethics and assurance considerations when handling sensitive operational and customer data., • Experience querying and shaping data using SQL or similar tools to support robust analytical models. Knowledge of housing or other regulated-sector performance areas. Company Benefits: • Flexible pension scheme with up to 7% employers' contribution, • Enhanced sick, maternity and paternity pay, • Subsidised wellbeing events, • 28 days A/L + 1 extra day at Christmas, • Purchase or sell up to one weeks leave per year

The Bid Manager will play a critical role in managing and coordinating the bidding process for construction projects within the property industry. Based in the West Midlands, this role requires a detail-oriented professional to ensure all bids are compelling, compliant, and aligned with client expectations. Client Details This opportunity is with a well-established organisation operating within the property industry. The company is a main contractor known for delivering exceptional construction services and fostering a professional and results-driven work environment. Description • Manage the end-to-end bid process, ensuring timely and accurate submission of proposals., • Collaborate with internal teams to develop winning strategies and tailor proposals to client needs., • Coordinate the collection of technical, financial, and operational information for bids., • Ensure all bids are compliant with client requirements and industry standards., • Lead the preparation of presentations and supporting documents for client meetings., • Maintain accurate records of bid activities, outcomes, and feedback for continuous improvement., • Monitor industry trends and competitor activities to enhance bidding strategies. A successful Bid Manager should have: • A proven track record in managing bids within the construction or property industry., • Strong project management and organisational skills., • Excellent written and verbal communication abilities., • Familiarity with bidding frameworks, processes, and compliance requirements., • Proficiency in relevant software tools for bid preparation and management., • A collaborative approach, with the ability to work effectively across teams., • Competitive salary and car allowance., • Permanent position offering job stability and career development opportunities., • Engaging and professional company culture within the property industry.

Reactive Works Surveyor Location: Birmingham – Hybrid working Salary = £40-45,000 per annum + car allowance (approx £1200 per annum) An exciting opportunity has arisen for someone with an electrical skillset to join a to join a well-established public sector organisation as a Reactive Works Surveyor. This role would suit someone with an electrical background—either an experienced Electrician or Electrical Engineer looking to move off the tools, or a Surveyor with strong electrical expertise—who is keen to develop their career in surveying within a supportive, well-structured environment. This organisation is making significant investment into its estate and facilities management function. This role is initially a 12 month fixed term contract however this department is being invested in so this could extended or made permanent. You’ll be joining a team led by an extremely friendly, approachable and supportive manager, in an organisation that genuinely values development, learning and progression. The Role As Reactive Works Surveyor, you will be responsible for coordinating and delivering low-value reactive and planned maintenance works across a diverse property portfolio, including operational buildings and residential accommodation. You will play a key role in ensuring buildings remain safe, compliant, and fully operational, responding quickly to urgent issues while maintaining a proactive approach to asset care. Key Responsibilities • Coordinate and control low-value repairs and maintenance works under the guidance of senior surveyors, • Rapidly assess and respond to reactive repair requests, minimising disruption to operations, • Carry out site inspections, scope works, prepare specifications and obtain competitive quotations, • Manage contractors on site, including quality control, defect identification and financial management, • Support procurement and administration of minor works tenders via the EU Supply portal, • Ensure statutory compliance across gas, electrical, water, lifts and other building services, • Maintain and update asbestos registers, ensuring compliance with Asbestos Regulations, • Support condition surveys and investigate building defects, recommending appropriate solutions, • Work closely with internal stakeholders, contractors and end users to deliver a customer-focused service, • Assist with financial administration, including orders, invoices and valuations You will be a practically-minded professional, comfortable working independently, making decisions, and managing multiple priorities. Essential: • Electrically biased background (surveying or trade), • Knowledge of electrical services and technical drawings, • Experience in preparing specifications, cost estimates and managing contractors would be ideal, • Full UK driving licence and own vehicle Why Apply? • Extremely supportive and approachable management, • Significant investment into estates and facilities management, • Excellent role for career development and skills growth, • Opportunity to transition from the tools into a professional surveying role, • Access to an outstanding public sector pension scheme, • Stable, values-driven organisation with long-term career prospects

PMO Analyst 3-Month Fixed Term Contract Location: Solihull (Hybrid – 1 day per week in the office)Salary: Up to £34,000 per annum (pro-rata)Contract: Fixed Term Contract – initially 3 months, with potential to extendStart Date: Early February / ASAP An experienced PMO Analyst is required to support a growing in-house change and delivery capability within a well-established organisation. Two PMO Analysts are being hired on an initial three-month fixed term contract, with a strong possibility of extension. This role will suit someone who can make an immediate impact, enjoys working across a busy change portfolio, and has a strong grounding in PMO governance, reporting and assurance. Role Overview: • Reporting to a PMO Lead, the PMO Analyst will provide a wide range of services across the change portfolio, including portfolio governance, project assurance, benefits management, RAID management, and financial and resource oversight., • Support PMO Leads and senior stakeholders as required, • Define, embed and maintain PMO processes and service standards, • Ensure adherence to project and portfolio governance frameworks, • Support the annual business planning and portfolio pipeline process, • Analyse and contribute to portfolio delivery plans, • Manage and maintain RAID logs, benefits tracking and financial data, • Prepare and distribute regular reporting packs for senior management, • Monitor compliance with project management governance, • Provide insight, analysis and recommendations based on portfolio data, • Drive continuous improvement across PMO activities, • Build strong relationships with internal and external stakeholders, • Proven experience in a PMO Analyst or similar role, • Strong understanding of PMO best practice, including RAID, benefits, financial and resource management, • Experience supporting project and portfolio governance, • Strong analytical, organisational and reporting skills, • Confident communicator with excellent stakeholder management capability, • Experience using portfolio or project management tools such as MS Project, JIRA or Confluence

Role Purpose Responsible for providing quality services by taking overall responsibility for site whilst managing people and resources to ensure high quality standards of care and service are delivered to regulatory, contractual and company standards. Ensure young people receive excellent levels of emotional and physical care, within a home that offers a safe, nurturing and comfortable environment with a staff team that is supportive, and enabling, providing opportunities and experiences to instil positive values and reaffirm the importance of children enjoying a childhood. To lead and manage both employees and resources to ensure high standards of service are achieved within the home, exceeding regulatory standards. To carry out the above whilst demonstrating our core values Care, Support & Development. The successful candidate will manage a three bedroom children’s home, with a 2 children aged between 7-17 years old. Principle Accountabilities • A strong commitment to the safeguarding, including Health & Safety, for all young people and staff in the services., • A strong commitment to safe and appropriate recruitment to meet the needs of the young people and service., • Ensure sufficient and appropriate levels and mix of staff are recruited and rostered in accordance with service user requirements at all times., • Ensure staff are inducted, trained, motivated and supported to achieve company standards and deliver the highest levels of care., • Providing and ensuring a high quality service, and experience of care, to the young people, • Ensure that all data is maintained to a high standard in a timely manner. Implement appropriate systems to ensure compliance with requirements., • Ensure that all quality standards are adhered to., • Ensure that the care, education, and well-being of the young people is maintained at the highest level at all times., • Arrange admissions of young people to the home along with the Responsible Individual, in line with Company policy and procedure., • Ensure that all transitions for young people are well planned and communicated., • Encourage communication and interaction within the home in order to broaden life and stimulate interests., • Ensure that all young people receive appropriate medical, dental and other ancillary care in line with care plans., • Encourage, stimulate and participate in social activities for the benefit of the young people., • Meet with Social Workers to develop, review and act upon individual care plans., • Liaison with young person’s family as appropriate., • Ensure that all employees within the home understand their role, so that they are able to undertake their duties and responsibilities to a consistently high standard in the normal course of their duties., • Comply with all statutory / legislative requirements., • Comply with the Company’s policies and procedures and all other relevant supplementary instructions., • Liaise with and co-operate at all times with relevant Local Authority employees and other professionals, meeting their requirements as appropriate., • Prepare detailed reports for Statutory and Case Reviews to a consistently high standard., • Meet legislative and Company Health and Safety standards., • Implement quality assurance practices to monitor and evaluate standards of the individual and of the team performance, to support the company to achieve its objective to continuously improve upon quality., • Work closely with the Business Director to manage the designated budget, ensuring value for money is achieved., • Take control of all of the home’s spending., • Monitor the young person’s spending of their allowances., • Authorise and monitor items purchased for the home., • Maintain a positive working environment., • Recruit high calibre employees that demonstrate our values and behaviours and delivery consistently high quality services. Reporting into the Responsible Individual Essential Competencies • Previous Residential Care Management experience working with Young People., • Working knowledge of the statutory requirements associated with the residential care of young people. This will include Children’s’ Homes Regulations, Health and Safety legislation etc., • A management qualification of at least or equivalent to Level 5 Diploma in Health and Social care for Children and Young people. The role holder must have completed the full registration process and declared fit by OFSTED for each assignment to a home., • Proven people management skills within a residential setting, including motivating, directing, delegating. Proven organisational and financial management skills., • Well established stakeholder relationships with a proven track record of running successful children’s residential care services and influencing change., • A strong background of successful residential children’s home management is essential, preferably with knowledge of Ofsted requirements, working in challenging environments and leading excellence in care., • Turnaround experience in children’s homes and a successful problem solver., • Understanding and experience of working with young people with Emotional and/or Behavioural difficulties

Company Secretary Birmingham, Edinburgh, Glasgow, Manchester or Leeds We are recruiting a Company Secretary to join a top professional services firm. This is an excellent opportunity to deliver high‑quality governance services to a diverse portfolio of external clients within a friendly, and highly collaborative environment. You will join a growing global team, playing a key role in supporting clients with statutory compliance and governance matters while contributing to the continued development of the service through business development and team mentorship. What You’ll Do \n • Portfolio Management: Manage a varied client portfolio with a particular focus on Companies Act compliance and the effective management of company meetings, • Board Support: Provide governance support for board and shareholder meetings, including preparing agendas, drafting minutes, managing correspondence and communicating decisions, • Project Management: Lead large‑scale and complex matters, ensuring delivery is efficient, accurate and well‑governed, • Business Development: Support client relationship activity, including bids, pitches and pricing proposals, • Training & Reporting: Design and deliver tailored client training and produce clear, insightful governance reports, • Knowledge Sharing: Assist with the development of precedents and stay up to date with regulatory and statutory developments, • Experience: Ideally, circa 5 years of UK experience delivering company secretarial services, either in-house or within professional services, • Qualifications: CGI qualifications are highly preferred, • Salary: £55,000 – £65,000 (Flexible depending on experience), • Hybrid Working: 3 days in office / 2 days home, • CGI Study Support, • Annual Leave: 25 days’ holiday, with the option to buy or carry over up to 5 additional days, • Financial Benefits: Contributory pension and interest-free loans for travel/gym memberships, • Unique Perks: Access to a cycle-to-work scheme and a generous bonus structure This role won't be around for long, so if you are interested, do get in touch today! \n #INDMADS

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Verify tenant references and assess suitability before move-in, • Produce full move-in packs, including contracts, compliance documents and handover coordination, • Manage tenancy renewals, including negotiation and contract preparation, • Process post–move-in documentation and maintain accurate digital records in the CRM, • Coordinate checkouts and move-out reporting, negotiating deposit returns and deductions, • Handle TDS disputes and manage Reposit/Nil Deposit claims, • Book and process inventories before move-in and upon receipt, • Schedule, review and action property inspections, identifying required works or improvements, • Oversee reactive maintenance, liaising with landlords, tenants and contractors, • Manage proactive maintenance and property improvement projects, • Process contractor invoices for approval and payment, • Ensure full property compliance with safety regulations (EICR, Gas Safety, EPC, ID checks, R2R etc.), • ARLA preferred, • Experience of working in a customer service environment is essential, • 6+ months experience working within Tenancy/Property Manager, • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart

\n\n Your new company \nThis organisation is a purpose-led, UK-wide organisation operating in a highly regulated environment, entrusted with safeguarding the futures and peace of mind of families across the country. As a regulated provider with a long-standing heritage, the business carries significant responsibility for financial security, legal integrity, and long-term sustainability. \n \nYour new role \nAs a Director of Legal & Company Secretary, you will hold a critical leadership position at the centre of the organisation. You will lead the Legal and Company Secretarial function, providing clear and commercially focused legal advice while ensuring robust governance and regulatory compliance across the business. You will support the Board and its Committees, Executive Directors, and senior stakeholders across the wider group. \nYour remit will span commercial contracts, corporate governance, regulatory matters, data protection, insurance, and compliance. Alongside your legal responsibilities, you will act as Company Secretary, overseeing statutory obligations, governance processes, Board administration, and committee support. \n \nWhat you'll need to succeed \nTo be successful in this role, you will bring a blend of technical expertise, strategic insight, and strong personal credibility. You will have: \n\n\n\t • Qualification as a Solicitor, and significant post-qualification experience in commercial law, ideally gained within financial services or another highly regulated sector\n\t, • Proven experience operating as Company Secretary, supporting Boards and Committees with governance, compliance, and best practice\n\t, • Strong working knowledge of data protection and GDPR, including hands-on implementation and risk management\n\t, • Experience overseeing insurance portfolios and supporting broader compliance functions\n\t, • The ability to communicate complex legal issues clearly and pragmatically to senior non-legal stakeholders\n\t, • High professional integrity and a genuine commitment to operating within a purpose-driven, people-focused environment\n\n\n \nWhat you'll get in return \nThe role offers: \n\n\n\t • A senior leadership position with significant influence and visibility\n\t, • A comprehensive benefits package, including generous holiday allowance, private healthcare, company bonus scheme, and life assurance\n\t, • Flexible working arrangements\n\t, • The chance to be part of an organisation committed to long-term sustainability, collaboration, and care\n\n\n \nWhat you need to do now \nIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

Are you motivated to leave the right social, environmental and economic legacy? Can you use your experience and enthusiasm to help the construction sector meet its climate and resource efficiency ambitions? Willmott Dixon is seeking a passionate and pro-active Assistant Sustainability Manager. Reporting to the Senior Sustainability Manager, you will be part of our award-winning multidisciplinary Sustainability Midlands Team. This exciting position is based in Birmingham Snowhill where we support hybrid working arrangements. Your role will be to support delivery of our customers sustainability aims and our own ambitious Now or Never Strategy. You will analyse data to drive performance and find new insights, carrying out research, collaborate to develop new ideas to support our preconstruction and operational teams manage projects. Willmott Dixon is one of the UK's largest independent construction and property services companies. Sustainability and social value have been at the heart of the business over the last 170 years and with our sector-leading sustainability strategy, 'Now or Never', there is no better time to make an impact. Responsibilities You will be responsible for: • Assist and contribute to the identification, development and embedding of changes across the company's preconstruction and operational teams to deliver our sustainability commitments and targets, to deliver our customers and internal Now or Never Strategy commitments and targets., • Develop collaborative partnerships and supply chain relationships in line with our business strategies., • Work closely with our people to develop their sustainability skills, knowledge, and capability through delivering training, advice and support., • Analyse data such as waste and embodied carbon, conduct research, and identify opportunities to implement innovative initiatives to reduce our impact across our projects, • Support internal and external customers to understand and respond to their sustainability and environmental priorities, • Support the business to demonstrate high levels of corporate responsibility and transparency in reporting to ensure legislative compliance and maintain our industry leading certifications and accreditations To be successful in this role you will be a self-starter who is able to work agilely. You will also possess: • Understanding/competence on sustainability issues in the construction sector, • Degree (or equivalent) in environmental, science, engineering, geography, construction or related subject., • Full UK Driving License., • An understanding or experience with ISO14001 standard., • Ability to analyse, interpret and report data and information., • Proven ability to manage multiple competing priorities. At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in, and we are happy to support agile working wherever possible. We are a proud member of the Disability Confident Scheme. In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. This role will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

Come and join one of the UK's largest providers in Neuro and Mental Healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone. We'd like you to join us as a Ward Manager at our service Hunters Moor in Birmingham. This is an exciting opportunity to join the team, as a Ward Manager within our established specialist team. At Hunters Moor, we provide specialist Level 2 Neurological Rehabilitation and Neurobehavioural services to people aged over 18 in Birmingham. We’re committed to helping every person we support feel safe, happy, empowered enabling them to live the best life possible. * This is a nurse qualified post * What you'll be working: 37.625 Hours ( this will include rota'd on call ) Monday - Friday What you'll be doing: Through strong clinical leadership, the Ward Manager will promote excellence in nursing care, maintaining and improving clinical standards. The post holder will ensure that all residents are treated with compassion, dignity, and respect, valuing the diversity of the local community and beyond. They will be highly visible and accessible. The Ward Manager’s key responsibility is to ensure that clinical care is clinically effective, safe, and delivered to the highest standard to their assigned area. Clinical Leadership & Standards Lead the delivery of high-quality, person-centred nursing care, ensuring compliance with ACG standards, clinical governance frameworks, and national regulations. Maintain a visible and accessible leadership presence, supporting colleagues and acting as a role model for professional, safe, and compassionate practice. Work collaboratively with the Matron and MDT to maintain and monitor excellent clinical standards and drive continuous improvement in resident care. Workforce Management & Development Oversee the effective rostering and deployment of nursing colleagues, ensuring safe staffing levels, appropriate skill mix, and responsiveness to service needs and acuity. Manage colleague performance through regular appraisals, performance reviews, and addressing underperformance or attendance issues in a timely, supportive manner. Identify training needs and ensure all mandatory training, clinical competencies, and professional development plans are in place and regularly reviewed. Ensure a supportive learning environment for students and new colleagues, and monitor the quality of placements and mentoring within the clinical area. Safety, Risk & Clinical Governance Ensure a safe and clean care environment through proactive leadership in infection prevention, health and safety, and risk management. Lead or contribute to incident investigations, including root cause analyses, and implement actions to prevent recurrence and promote organisational learning. Promote a culture of safety and openness where colleagues are encouraged to raise concerns, and ensure concerns are acted on through appropriate escalation. Resident Experience & Advocacy Champion dignity, privacy, and respect in all aspects of care, advocating for residents and ensuring their voices influence service delivery and improvement. Establish systems for collecting, reviewing, and responding to resident and family feedback to improve the overall care experience. Lead regular caseload and care reviews with the MDT, ensuring all care plans are up to date, person-centred, and focused on outcomes. Statutory Compliance & Safeguarding Ensure all actions and documentation comply with the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS), including making timely referrals and maintaining accurate records of assessments and best interest decisions. Identify and escalate safeguarding concerns in line with national legislation and ACG policies, and act as a key point of contact in multi-agency safeguarding processes. Ensure colleagues are confident and competent in recognising and responding to issues relating to capacity, consent, and deprivation of liberty. Service Development & Improvement Support and lead service improvement initiatives, participating in development programmes that enhance the quality, efficiency, and responsiveness of care. Work closely with internal and external partners, including NHS bodies and local authorities, to ensure integrated, seamless care and alignment with national targets. Promote innovation in nursing practice and identify opportunities to develop the nursing contribution within the wider service model. Resource & Financial Management Manage nursing resources effectively on a day-to-day basis, including monitoring use of Bank and Agency colleagues and ensuring cost-effective staffing solutions. Act as an authorised signatory for agreed budgets and resource allocation, ensuring value for money while maintaining care quality and safety. What you'll have: • A current NMC Pin registration - RGN, • A legal right to work in the U.K., • At least 3 years post qualification experience, • Strong clinical experience in tracheostomy and neurorehabilitation essential We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident employer. What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Paid NMC Renewal, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know, • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Assistant Relationship Manager | Boutique Accountancy Firm Location: Aldridge, West Midlands (Office-Based) Salary: £30,000 – £35,000 per annum Sector: Corporate Finance / Professional Services The Opportunity Are you a detail-oriented professional with a background in banking or financial services? Do you thrive in a fast-paced environment where precision is everything? Our established accountancy firm, that has over 40 offices are expanding its Corporate Finance team. We are looking for a Assistant Relationship Manager to act as the backbone of our transaction process. This isn’t just "data entry"—you will be pivotal in ensuring deals move from enquiry to completion without a hitch. The Role As a Deal Administrator, you will support our Partners and Managers by managing the administrative lifecycle of various financial transactions. Your day-to-day will involve: • Transaction Support: Managing deal documentation, ensuring all contracts and financial schedules are accurate and filed correctly., • Compliance & KYC: Conducting essential "Know Your Customer" and Anti-Money Laundering (AML) checks—where your banking background will truly shine., • Liaison: Acting as a key point of contact for clients, solicitors, and lenders to gather missing information and provide status updates., • Data Management: Maintaining our CRM and deal trackers with absolute precision., • Project Coordination: Assisting in the preparation of pitch decks and completion files. Who You Are We are looking for someone who is "process-obsessed" and understands the high stakes of financial transactions. • Experience: Previous experience within Banking (Corporate, Retail, or Credit) is highly desirable. Alternatively, experience in a similar role within legal or professional services., • Skillset: You are a Microsoft Excel whiz and have a natural knack for spotting errors that others miss., • Mindset: You are professional, discreet, and able to manage multiple deadlines without breaking a sweat., • Location: You are within a commutable distance of Aldridge.

Head of Operations – ADHD Assessment & Treatment Service Location: UK (Hybrid / Remote with travel as required) Reporting to: Managing Director Role Purpose The Head of Operations is responsible for the end-to-end operational delivery, performance, and scalability of a national ADHD assessment and treatment service (adult and CAMHS). You will design, build, and manage the systems, people, and processes required to deliver a high-volume, efficient, and fully compliant service—ensuring patients move smoothly from referral through assessment, diagnosis, and treatment. This is a hands-on leadership role with full accountability for service performance, patient flow, and operational profitability. Key Responsibilities 1. Service Delivery & Patient Pathway • Own and manage the full patient journey:, • Referral → triage → booking → assessment → diagnosis → prescribing → follow-up, • Ensure effective coordination between:, • Assessors (e.g. RMNs / clinicians), • Prescribers, • Patient coordination team, • Develop and maintain clear SOPs across all stages, • Identify and resolve delays, inefficiencies, and drop-offs in the pathway 2. Operational Performance & KPIs • Own core service metrics, including:, • Referral-to-assessment time, • Conversion rates (enquiry → assessment), • DNA (Did Not Attend) rates, • Clinician utilisation, • Time from diagnosis to prescribing, • Build dashboards and performance reporting tools, • Drive continuous improvement across all operational processes 3. Capacity Planning & Workforce Management • Optimise clinician scheduling to maximise utilisation, • Forecast demand and align staffing levels accordingly, • Oversee recruitment and onboarding of:, • Assessors, • Prescribers (in coordination with Clinical Lead), • Patient coordinators / admin staff, • Ensure capacity meets referral demand without delays 4. Commercial & Financial Oversight • Manage operational budgets and cost efficiency, • Monitor revenue performance across:, • Assessments, • Follow-ups, • Treatment pathways, • Improve profitability through:, • Efficient scheduling, • Reduced unused clinical capacity, • Improved conversion rates 5. Patient Experience • Ensure a high-quality, responsive patient journey, • Oversee onboarding processes including:, • Pre-assessment documentation, • Patient communications workflows, • Reduce waiting times and improve service accessibility, • Manage escalations, complaints, and service recovery 6. Systems & Infrastructure • Implement and manage:, • CRM / patient management systems, • Booking and scheduling platforms, • Digital forms and assessment workflows, • Drive automation to reduce manual administration, • Ensure secure and accurate handling of patient data 7. Governance & Compliance (Operational) • Ensure compliance with:, • Care Quality Commission (CQC) standards, • GDPR and data protection regulations, • Maintain robust audit trails and documentation, • Support Clinical Lead with operational governance requirements, • Oversee incident reporting and complaints systems 8. Leadership & Team Management • Lead and develop:, • Patient coordination team, • Scheduling and admin staff, • Set clear KPIs and performance expectations, • Build a structured, accountable, high-performance culture, • Provide training, support, and ongoing development Key Performance Indicators • Referral to assessment time: [target to be defined], • Clinician utilisation: 80–90% target, • Conversion rate (enquiry → assessment): 60% target, • DNA rate: [target to be defined], • Time from diagnosis to prescribing: [target to be defined], • Patient satisfaction and retention: high and improving trend Experience • Senior operations experience in:, • Healthcare services, clinics, or diagnostics, • High-volume, process-driven environments, • Proven ability to build or scale services, • Experience managing teams and operational performance, • Strong commercial awareness and ownership of budgets or P&L, • Experience implementing systems, workflows, and reporting structures Desirable Experience • Experience within ADHD or mental health services, • Familiarity with NHS England pathways, • Experience in private healthcare service delivery models Key Skills • Strong operational leadership and execution, • Data-driven decision making, • Process design and optimisation, • Workforce planning and scheduling, • Commercial and financial acumen, • Ability to work at pace in a scaling organisation

Working with a Microsoft partner and they are looking to onboard a Project Manager who is passionate about delivering quality products for customers. Someone who can collaborate with cross functions teams and stakeholders, from Ideation to Transition & handover. A team player with the experience to connect the dots between “Scope / Product / Requirements / Architecture/design / Cross Functional team / E2E plan / Governance, skilled at managing challenging stakeholders and can motivate the team and self in pressure situation. This will be a 6 months contract- £385 per day Inside IR35 CONTRACTOR MUST BE ELIGIBLE FOR BPSS Location: Solihull- minimum 3 days in the office Start day- ASAP Key Responsibilities: 1. Create , Manage and Delivery • E2E Scope , Project plan, • E2E Project Governance (Security, Data, Finance, Compliance, Risk, Controls, Operations, PMO, Run the bank, etc.), • RAIDS & RACI 2. Manage stakeholders, cost, suppliers, core project team and cross functional teams Technical Skills: • Financial services experience is essential, • MS Office, Project life cycle (waterfall), Cost estimation , High level plan, Detail Component level plan , RACI & RAIDS. Good to have: Project life cycle (Agile), Migration Looking forward to speaking with you!

6 month full-time contract with Birmingham City Council as a Senior Performance Officer Your new company On behalf of Birmingham City Council, we are recruiting a Senior Performance Officer to join the Highways and Infrastructure team. Birmingham City Council is one of the UK’s largest local authorities and plays a critical role in maintaining and improving the city’s highways, transport networks and infrastructure. The Highways and Infrastructure service manages complex, high-value contracts that are central to the safe and efficient operation of the city, working closely with service providers to ensure strong performance, value for money and accountability. Your new role This role is a 36.5-hour per week position, working Monday to Friday from 9am to 5pm, with a hybrid working arrangement requiring two days per week in the Birmingham City Centre office at Council House. Reporting to the Principal Performance Officer, you will be responsible for providing high-quality performance and management information to support the effective management of highway maintenance and management service contracts operating within the scope of the PFI Interim Services Contracts. You will analyse service provider performance to support decision-making, contract compliance and the application of contract mechanisms, particularly in relation to payments, audit and verification. The role involves monitoring and analysing performance data and reports, assessing service provider programmes and proposals, supporting liaison across internal and external teams, and ensuring that systems and processes are in place to enable effective contract and performance management across the Highways service. What you'll need to succeed To succeed in this role, you will bring strong experience in performance analysis, contract management support or management information reporting within a complex or public sector environment. You will be confident working with large data sets, validating performance information and translating analysis into clear, auditable reports that support operational and financial decision-making. A good understanding of service level agreements, contract performance monitoring and compliance processes is essential, along with the ability to work collaboratively across multidisciplinary teams. You will have excellent attention to detail, strong communication skills and the confidence to challenge information constructively while supporting service improvement and effective contract delivery. What you'll get in return In return, you will receive an hourly rate of £18.61 PAYE plus holiday allowance, equivalent to £20.86 per hour in total. You will benefit from a hybrid working model, a central Birmingham location, and stable Monday to Friday hours. This role offers the opportunity to gain valuable experience within a high-profile Highways and Infrastructure service, contributing to the oversight of critical citywide contracts while developing your performance and contract management expertise within a major local authority. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4794976

Regional Operations Manager \n\nBirmingham Area \n\nImpact Food Group (IFG) is one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. \n\nOur brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. \n\nWe’re growing fast, and we’re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you’ll need to be prepared to travel between sites.\n\nWhat You’ll Do:\n\nWe are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you’ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:\n\nLead, motivate, and develop your teams to deliver outstanding results\n\t\nBuild strong relationships with clients, suppliers, and stakeholders\n\t\nMonitor and improve operational performance across your portfolio\n\t\nEnsure food quality, hygiene, and compliance standards are consistently met\n\t\nManage financial performance, including budgets, commercial and fixed-price contracts\n\t\nSupport Chef Managers with recruitment, HR, and day-to-day operations\n\t\nPresent data, reports, and insights to demonstrate operational success\n\nWho We’re Looking For\n\nYou’re a hands-on, results-driven manager who thrives in a fast-paced environment. You’ll have:\n\nExperience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites\n\t\nA proven track record of leading multi-site teams, with strong people management skills\n\t\nConfidence communicating with everyone—from kitchen teams to senior stakeholders\n\t\nExcellent organisational skills and the ability to prioritise effectively\n\t\nStrong proficiency with Office tools, spreadsheets, and presentations\n\t\nA passion for fresh, contemporary food and delivering outstanding service\n\nWe’re looking for someone who leads by example, motivates teams, and genuinely cares about people and food.\n\nWhat’s in It For You\n\nWe don’t just offer a job, we offer a career you can be proud of:\n\n25 days paid annual leave plus bank holidays\n\t\nLife assurance and company pension\n\t\nHealthcare\n\t\nAccess to our online learning and development platform\n\t\nEmployee wellbeing programme\n\t\nSalary sacrifice electric car scheme\n\t\nIFG Rewards high-street discounts\n\t\nAnnual Summer Party with company awards\n\nIf you’re ready to lead high-performing teams, make a real impact, and take your career to the next level, we’d love to hear from you!\n\nPlease note: An interview and assessment will be part of the recruitment process.\n\nIFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children’s barred list check, which IFG will pay for.\n\nWe are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements

Who we are, what we do Father Hudson’s Caritas (FHC) is a social and community care charity working across the Catholic Archdiocese of Birmingham. For over 124 years we have responded to need, helping people to lead fulfilled lives through our range of services and partnerships. Our work is rooted in a Catholic ethos and we welcome and support people of all faiths and none. As an organisation we have continued to adapt our services to the changing needs of those who are most vulnerable; it is an exciting time to join our organisation as we deliver our new 3-year strategy. The Role As our Head of Finance, you will be a key member of FHC’s Senior Management Team, providing strategic and operational leadership across finance and the wider resources portfolio (Finance, IT, Estates and Facilities). Working closely with the CEO and Trustees, you will ensure strong financial planning, robust controls, clear reporting and regulatory compliance. As part of this senior role you will line manage the Finance, IT and Facilities Manager. We’re looking for a values-led leader who will model FHC’s organisational values, including compassion, respect, collaboration and excellence. What we are looking for You will be CCAB qualified and bring senior-level financial leadership experience with the ability to operate confidently in a complex, mission-driven social care environment. We’re particularly keen to hear from candidates who can combine strong technical skills, a thirst for digital transformation and effective use of resources, alongside collaborative, person-centred leadership. Location The role is based at our modern, purpose-built Head Office in Coleshill – St George’s House, Gerards Way, Coleshill, B46 3FG. Closing Date: Monday 1st June 2026 Interview Date: Thursday 11th June 2026

Qualified Accountant, ACA, ACCA, CIMA, Tax Experience, Financial Reporting Your new company Hays are delighted to be supporting a mid-size services organisation based in Birmingham City to recruit a Tax and Financial Reporting Accountant. Your new role We are seeking a qualified Tax and Financial Reporting Accountant to join our expanding finance team in Birmingham City Centre. Whilst it is a blend of Tax and Financial Reporting, the role would ideally suit someone with more of a financial bias but with knowledge of tax. This is an exciting opportunity to play a key role in delivering high-quality tax compliance, financial reporting, and broader finance support within a well-established and growing business.Initially, the role will have a strong tax focus, taking ownership of: UK corporate tax compliance VAT returns and related advisory support Tax governance and controls Tax reporting and supporting year-end processes As the finance function continues to evolve, the role will broaden to include increased involvement in statutory financial reporting and management accounting, offering the successful candidate the chance to build a well-rounded and progressive finance skillset. What you'll need to succeed We’re looking for someone who brings technical strength, professional curiosity, and a desire to grow. A recognised accountancy qualification (ACA / ACCA /CIMA/ CTA) with post-qualification experience Strong experience in UK corporate tax; VAT knowledge desirable Excellent analytical and problem-solving skills Confidence in working with complex financial information Strong communication skills and the ability to work with stakeholders across the business A proactive, collaborative approach and willingness to broaden your financial expertise What you'll get in return This is an exciting opportunity to join a business on a growth trajectory. The company offers a generous basic salary of up to £75,000 plus competitive benefits and 2 days hybrid working per week. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4780565

12 month fixed term contract - electrical compliance manager - social housing Property Risk & Compliance Manager - ElectricalSalary: £57,433 per annumHours: 35 hours per weekContract Type: Fixed Term - 12 MonthsRole PurposeThe Property Risk & Compliance Manager - Electrical is responsible for the effective delivery of the organisation’s Electrical Testing Programme and the Non-Gas Heated Properties Compliance Contract. The postholder will ensure all electrical safety obligations are delivered on time, within budget, and to the required statutory and industry standards. The role ensures that all work meets KPIs, SLAs, customer service expectations, and health and safety requirements across the property portfolio. Key ResponsibilitiesElectrical Compliance & Contract Management • Lead and manage the Electrical Testing Programme, ensuring full compliance with statutory regulations and sector standards (e.g., BS 7671, Electrical Safety Regulations)., • Oversee the delivery of the non-gas heated property compliance contract, ensuring all obligations are met., • Ensure all electrical works and inspections are completed within agreed SLAs, KPIs, and budget parameters., • Manage and monitor contractor performance, carrying out audits, site inspections, and quality assurance checks., • Review and approve electrical certification, reports, and remedial actions, ensuring accuracy and compliance., • Maintain up-to-date compliance records and ensure accurate reporting for regulatory and internal governance purposes.Health, Safety & Risk Management, • Ensure all electrical safety activities meet statutory health and safety requirements., • Lead investigations into electrical safety incidents, identifying root causes and implementing corrective actions., • Provide expert technical advice on electrical safety, compliance risks, and mitigation strategies., • Maintain a robust risk register for electrical compliance and escalate risks where necessary.Operational Delivery & Performance, • Develop and implement annual delivery plans for electrical compliance activities., • Monitor programmes to ensure timely completion and efficient use of resources., • Ensure excellent customer service standards are maintained for tenants, residents, and stakeholders., • Support service improvement initiatives, innovation, and best practice adoption across compliance services.Financial & Contract Oversight, • Manage allocated budgets for electrical compliance and related contracts., • Support procurement activities for electrical safety services, including specifications, tenders, and evaluation., • Ensure cost-effective contract delivery and provide regular financial performance updates., • Identify opportunities for efficiencies without compromising safety or quality.Leadership & Stakeholder Engagement, • Provide professional leadership to internal teams, contractors, and partners., • Work collaboratively with Housing, Repairs, Asset Management, and Health & Safety teams., • Present compliance performance reports to senior management, boards, and regulatory bodies where required., • Promote a culture of safety, accountability, and continuous improvement.Qualifications & ExperienceEssential, • Electrical qualification - 18th Edition Electrical Standards, • Recognised electrical compliance qualification (e.g., City & Guilds 2391 Inspection & Testing)., • IOSH Managing Safely or equivalent H&S qualification., • Experience working within a local authority or public-sector environment., • Experience managing compliance for non-gas heated property assets., • Knowledge of asset management systems and compliance software.Key Behaviours & Competencies, • Strong leadership with the ability to influence and collaborate., • Customer-focused approach with a commitment to service excellence., • Analytical mindset with strong problem-solving skills., • Ability to manage complex workloads and make informed decisions quickly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4770416

Client Accountant. Hybrid working. Permanent role. Full-time. £35,000. Birmingham city centre Your new company A leading property services organisation is seeking a Client Accountant to join its established accounting team. Working across both rural and residential portfolios, this role offers excellent variety, hybrid working, and long-term career development within a respected national business. This is an ideal opportunity for an experienced accounts professional who enjoys client interaction, managing their own workload, and being part of a collaborative finance team. Your new role Reporting into the Head of Client Accounting, you will take responsibility for delivering accurate and compliant financial services to a portfolio of clients. You will support internal teams and external stakeholders, ensuring high standards of service and smooth financial operations. Key Responsibilities • Maintain financial records for a range of clients including sole traders, partnerships, limited companies, and charities., • Assist in preparing cashflows, budgets, rent rolls, and client reporting., • Process VAT returns, including land and property considerations., • Prepare year-end financial accounts using data from internal systems., • Support the onboarding of new clients and ensure reporting requirements are met., • Ensure compliance with client money regulations and relevant industry standards., • Work closely with surveyors, clients, and external accountants to resolve queries and provide financial information., • Assist with contract farming accounts and charity reporting requirements., • Support Companies House submissions including Confirmation Statements., • Manage client records, ownership updates, bank mandate changes, and general administration., • Provide ad hoc reporting and problem-solving support where needed., • Help streamline accounting processes, workflows, and documentation., • Training on software and systems will be provided.What you'll need to succeed, • Experience in an accounting or finance role (property experience helpful but not essential)., • Strong numerical skills with a high level of accuracy and attention to detail., • Confident user of MS Office, especially Excel; familiarity with accounting systems advantageous., • Clear communication skills and the ability to explain financial information to non-finance colleagues., • Ability to prioritise workloads, meet deadlines, and work independently as well as part of a team., • Problem-solving mindset and willingness to take ownership.What you'll get in return, • £35,000 salary, • Hybrid working (2-3 office days per week), • 25 days annual leave + 8 days bank holiday, • Birmingham city centre location, • Supportive and friendly team environment, • Career progression and development opportunitiesWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4771349

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Paraplanner We are working exclusively with a well-regarded financial services organisation, who are currently looking to appoint an experienced Paraplanner to join their adviser support team This is a key role where you'll add real value day to day, supporting Financial Advisers with in depth technical input across estate planning, investment recommendations, pension analysis and switching as well as retirement strategies. This is a great opportunity for someone who is looking for career progression or looking to develop their skills within Paraplanning Location - Birmingham - Twice a Week Onsite What you'll be doing Within this role, you will be responsible for preparing case documentation, carrying out research and analysis with a focus on Estate Planning - completing relevant calculations and producing suitability reports. These reports must meet both internal and external compliance standards, whilst reflecting on advice provided and client circumstances Further Responsibilities • Prepare application forms and product information packs as required, • Update point of sale systems with relevant data, notes and information gathered either directly or via consultants, • Support the delivery of a web based, telephone and email helpdesk for complex cases, • Provide technical support and guidance to field based staff in relation to Estate Planning advice, investment replacement and pension switching Key Skills and Experience • Technical proficiency in more complex advice areas such as estate planning, • Understanding of pension products, • Knowledge of annual allowance and lifetime allowance, • Have experience within writing suitability reports, • Excellent communications, • Previous experience within Paraplanning Benefits Annual bonus to recognise your contribution 28 Days Annual Leave (plus a culture day) - rising to 30 days with service Flexible hybrid working for better work-life balance Company pension scheme Free secure underground parking Salary sacrifice schemes

We are seeking a Finance Administrator to join our team within an Authorised Corporate Director (ACD) firm. This role is integral to provide accounting and administration support within our Principal Finance Team. The successful candidate will primarily be responsible for Transfer Agency (TA) cash settlements, Client Money Reconciliation and liaising with internal Client Operations Department to resolve client queries. Key Responsibilities • Transfer Agency Trade and Deal Settlements, • Process and reconcile TA cash movements, including subscriptions, redemptions, and distributions., • Ensure settlement deadlines are met, and discrepancies are resolved promptly., • Liaise with Transfer Agents, custodians, and internal teams to maintain accurate records., • Client Money Compliance and Regulation, • Maintain compliance with FCA regulations and internal policies., • Ensure all daily internal and external client money reconciliations are completed accurately and timely in compliance with the relevant CASS rule, • Assist with CMAR Returns, data gathering and submission, • Ensure procedures are kept up to date, • Financial Reporting & Analysis, • Prepare reconciliations and assist with financial reporting for stakeholders., • Support budgeting and forecasting activities, • Prepare monthly Scheme annual management charge and administration invoices Skills & Experience • Minimum of two years’ experience in financial services or accounting, • Bachelor’s degree in finance, accounting or qualification relevant to role description, • Knowledge or awareness of client money regulation, CASS experience desirable but not essential, • Excellent attention to detail and ability to work to tight deadlines., • Proficient in Microsoft Excel and accounting systems Personal Attributes • Strong analytical and problem-solving skills., • Ability to communicate effectively with internal and external stakeholders., • Proactive, organised, and able to manage multiple priorities.

Birmingham, Bristol or Leeds | Hybrid 1 day a month in the office A leading national law firm is seeking a highly organised, proactive Business Operations Manager to support one of its major legal departments and play a central role in driving operational excellence, consistency and performance across the business. This is an exciting opportunity to join a forward‑thinking, award‑winning law firm recognised for its work across commercial, corporate, regulatory, employment, litigation and advisory services. With a strong national footprint and a reputation for excellence, the firm continues to grow year on year and is investing heavily in its people, infrastructure and future strategy. The Role As a Business Operations Manager (BOM), you will provide essential operational management support to Department Heads and partners, ensuring the smooth running of a busy national legal department. You’ll act as a trusted adviser, project manager and connector, helping to drive improvements, embed best practice and support the delivery of departmental objectives. You will support either the Litigation, Advisory & Regulatory department or the Employment, Pensions & Immigration department. Key Responsibilities • Coordinating partner and fee earner meetings, including agendas, papers, minutes and action tracking, • Running bi‑monthly operational meetings with other Business Operations Managers, • Maintaining annual departmental management trackers and key deadlines, • Project managing departmental initiatives and maintaining action registers, • Supporting updates to departmental business plans and coordinating partner actions, • Planning and delivering departmental away days, • Managing IT kit approval processes, • Maintaining central filing of financial information for Department Heads, • Assisting with budgeting, data collation and spreadsheet preparation, • Reviewing utilisation data and providing weekly summaries, • Monitoring KPIs and liaising with Finance on aged lock‑up, • Streamlining write‑off processes and monitoring leakage, • Supporting the Best Practice Partner and Department Head on risk and compliance, • Tracking performance against risk and best practice objectives, • Liaising with the Risk & Best Practice team and coordinating audit requirements, • Working with BD & Marketing on assessments, reports and team plans, • Coordinating directory submissions and ensuring CVs and profiles are up to date, • Maintaining departmental marketing databases for tenders, • Scheduling internal training and managing external training requests and budgets, • Providing administrative support for recruitment processes, • Coordinating appraisals, objectives, promotions and pay review cycles, • Managing the departmental holiday approval process, • Identifying transformation opportunities and supporting project work, • Managing departmental HighQ sites What You’ll Bring • Significant experience in a similar operational role, or as a senior PA/management assistant at board level., • Exceptional written and verbal communication skills., • Ability to handle confidential information with discretion., • Strong influencing skills and confidence in challenging conversations., • Solid understanding of financial processes and reporting., • Project management experience., • High attention to detail, strong organisational skills and a proactive mindset., • Ability to collaborate effectively with peers across multiple offices., • Advanced Microsoft Office skills (Word, Excel, PowerPoint)., • Willingness to travel occasionally to other UK offices.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in the UK & Ireland. Our Customer Service and Asset Specialist plays a critical role in protecting Tosca’s asset base while delivering exceptional customer experience across the UK & Ireland region. This role combines customer relationship management, operational accuracy and asset governance to ensure contract compliance, financial integrity and sustainable pooling performance. You act as the operational owner of assigned customer accounts, ensuring data accuracy, asset visibility and proactive issue resolution while strengthening long-term customer partnerships. Success in this role requires strong attention to detail, commercial awareness, personal accountability and a consistently positive, solution-focused approach. Responsibilities Customer Relationship Management • Act as the primary operational point of contact for assigned UK & Ireland customers., • Build trusted, professional relationships that support long-term partnership., • Manage customer queries efficiently in line with SLAs, ensuring high service standards., • Proactively anticipate potential issues and resolve them before escalation., • Lead onboarding and customer system training to ensure confidence and autonomy., • Support customer performance review meetings by providing accurate data and operational insight., • Act as an internal advocate for customers while protecting Tosca’s commercial and asset interests. Account Administration & Order Management • Own end-to-end order processing accuracy for assigned accounts., • Ensure stock declarations and balance updates are completed accurately and on time., • Perform structured period-end checks to ensure billing accuracy and resolve discrepancies prior to invoicing., • Maintain accurate and compliant Customer Master Data across systems., • Support credit control processes through timely dispute resolution and validation of account data., • Safeguard revenue through disciplined data entry and validation processes. Asset & Stock Control • Take ownership of asset accuracy and stock integrity across assigned accounts., • Monitor stock movements and analyse asset flows to identify discrepancies or risk trends., • Lead and coordinate customer stock audits, ensuring timely reconciliation and follow-up actions., • Escalate asset variance risks with clear recommendations for resolution., • Actively contribute to reducing asset loss and improving asset turns., • Support contract compliance by ensuring asset movements align with agreed commercial terms. Digitalization & Continuous Improvement • Promote adoption of Tosca’s digital tools and self-service platforms., • Identify opportunities to streamline processes and reduce manual activity., • Contribute to workflow optimization initiatives across Customer Service and Asset functions., • Provide structured feedback on system enhancements based on operational insight., • Support continuous improvement initiatives that enhance efficiency and customer experience. Cross-Functional Collaboration & Quality Support • Work collaboratively with Supply Chain, Operations, Sales, Finance and Quality teams., • Escalate and support resolution of service or quality issues in a structured manner., • Contribute to root cause analysis and corrective action processes., • Maintain clear and professional internal communication to support operational continuity. Knowledge, Skills & Abilities Essential • Strong attention to detail and high levels of data accuracy., • Demonstrated ownership mindset with accountability for results., • Ability to manage customer queries with professionalism and efficiency., • Strong analytical capability with confidence working with numerical data., • Ability to manage multiple priorities while maintaining accuracy., • Strong written and verbal communication skills., • Positive, solution-focused approach to problem solving., • Proficiency in Microsoft Office, particularly Excel., • Fluency in English (written and spoken). Experience • 2 to 5 years’ experience within Customer Service, Account Management, Order Management or Asset Control., • Experience operating within a B2B, logistics, pooling or supply chain environment preferred., • Experience working with KPIs, SLAs and performance metrics., • Experience using CRM or ERP systems., • Exposure to billing validation, reconciliation or audit processes advantageous. Skills • Strong organizational and time management capability., • Structured and methodical working style., • Ability to analyse trends and identify discrepancies., • Confident problem-solving ability., • Resilient under pressure with strong prioritization skills., • Effective cross-functional collaboration capability., • Clear and confident communicator. What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

We are seeking a proactive and detail-oriented HR Onboarding & Operations Assistant to join a highly regarded global investment firm known for its precision, high standards, and collaborative culture. You will play a key role in delivering a seamless onboarding experience, working across time zones (Europe, Asia and America), and partnering closely with internal stakeholders to ensure efficiency, accuracy, and compliance at every stage. This is an excellent opportunity for someone with 1–3 years’ experience in HR operations, onboarding, or workforce management, particularly within financial or professional services who is looking to further develop their analytical and operational expertise in a structured firm. Key Responsibilities • Manage onboarding and offboarding processes, • Track and coordinate global background checks, • Support workforce moves, contractors, and transfers, • Maintain and update CRM/HR systems with high data accuracy, • Partner with stakeholders across hiring and onboarding activities, • Support compliance, reporting, and operational controls Requirements • 1–3 years’ experience in HR operations/onboarding, • Strong communication and stakeholder management skills, • Ability to work across multiple time zones, • High attention to detail and ability to multitask, • Advanced Excel (pivot tables) and PowerPoint, • Experience with Jira or similar tools is a plus 5 days in office | 12 months | £20 inclusive of holiday, plus overtime pay The team is seeking a highly organised, proactive individual with strong client-facing communication skills. They are committed to investing in the growth and development of those who demonstrate initiative and a proactive mindset.

£35,000 - £40,000 plus car allowance You will need to visit sites across the West Midlands, Manchester, Leeds, and Leicester With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. You’ll take ownership of leasing performance across the portfolio, driving occupancy, revenue, and customer experience. • Deliver leasing strategies and lead lease-up activity to achieve occupancy and income targets, • Monitor market trends and competitor activity to optimise pricing and positioning, • Oversee the full customer journey, ensuring a seamless, high-quality resident experience, • Build and manage relationships with agents, partners, and key stakeholders, • You’ll use data and insight to continuously improve performance and retention:, • Track pipeline, conversion, and key KPIs to drive results, • Support pricing strategy, revenue optimisation, and forecasting, • Use customer feedback and service metrics to improve satisfaction and loyalty, • You’ll ensure everything runs compliantly and efficiently:, • Oversee lettings processes including referencing, right-to-rent, and tenancy documentation, • Maintain up-to-date knowledge of regulations and ensure full compliance, • You’ll also play a key role in leadership and collaboration:, • Lead, coach, and develop on-site lettings teams across the portfolio, • Partner with marketing to deliver effective, demand-driving campaigns, • Produce clear reports and insights, presenting performance and recommendations to clients What you need to succeed • Proven experience in Build to Rent, residential lettings, or property operations., • Strong knowledge of lettings legislation, compliance, and operational risk management., • Demonstrated success in lease‑up delivery, revenue performance, and data‑driven decision‑making., • Excellent leadership, communication, and stakeholder‑management skills., • Customer‑focused approach with the ability to handle complex situations professionally., • Highly organised, able to manage multiple priorities, and drive consistent portfolio performance. Why join us? • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart, • Benefit Platform: One online platform for all benefits and recognition At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Job title: Head of Service – Public Protection Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Public Protection to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on environmental protection, regulatory and public protection services, preparing and presenting robust, evidence‑based reports., • Lead the effective and efficient delivery of the Council’s environmental protection and environmental enforcement services, ensuring statutory compliance and high professional standards., • Deliver customer‑focused Regulatory Services, including general licensing and taxi licensing, and fulfil the Council’s responsibilities as a Licensing Authority and local Weights and Measures Authority., • Lead the Council’s work on animal health and welfare, promoting the Animal Welfare Charter across the organisation and local communities., • Ensure the Council fulfils its statutory duties relating to pest control and infestations under relevant legislation, including the Prevention of Damage by Pests Act 1949 and the Environmental Protection Act 1990., • Support responsible business practices and protect residents through an effective Trading Standards service, including product safety and underage sales enforcement., • Ensure delivery of the Council’s Environmental Health responsibilities, including food hygiene and safety, statutory nuisance and health and safety enforcement., • Work closely with the Head of Public Realm to maintain high standards of street cleanliness through coordinated enforcement, with a particular focus on reducing fly‑tipping., • Lead the management and coordinated response to unauthorised encampments, working with internal and external partners to minimise impacts on residents., • Ensure the Council delivers its responsibilities under the Duty to Protect, safeguarding vulnerable individuals and communities., • Manage and coordinate the Environment and Public Protection Business Support Team, ensuring efficient and effective service support., • Provide expert advice on new and emerging legislation and best practice across environmental health, regulatory and enforcement functions., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach to drive improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong professional networks and partnerships to enhance reputation, learning and benchmarking., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Senior leadership experience within environmental health, regulatory services, public protection or enforcement‑based services in a complex, regulated environment., • Strong knowledge of environmental health, licensing, trading standards and enforcement legislation, with the ability to respond effectively to legislative change., • Proven ability to balance statutory responsibilities, customer focus and proportionate enforcement., • Experience of leading multi‑disciplinary teams and coordinating services across organisational boundaries., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑risk issues., • Strong financial and performance‑management capability, with experience of delivering services within tight governance and budgetary controls., • A collaborative, partnership‑focused approach, with experience of working effectively with internal services, partner agencies and businesses., • A people‑centred leadership style, with a track record of engaging, motivating and developing teams in line with HR and OD best practice., • High levels of professional integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A strong commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Overview We are seeking an Analyst to join a Chief of Staff team supporting a global Data Engineering function within a leading financial services organization. The team is responsible for enabling secure, scalable, and high-quality data access across the firm to support business decision-making, regulatory compliance, and advanced analytics. Data Engineering operates as part of the Core Engineering division, acting as the central platform for data publishing, governance, and consumption. The group partners closely with internal business units, technology teams, and external regulatory stakeholders to ensure data integrity, consistency, and accessibility across the enterprise. The Chief of Staff team plays a critical operational and strategic support role, working directly with senior leadership to drive execution across workforce management, governance, financial oversight, and internal communications. Key Responsibilities Workforce & Vendor Management • Manage end-to-end onboarding and offboarding of employees and contingent workers through enterprise vendor management systems, ensuring compliance and operational efficiency, • Oversee contingent workforce governance, including approvals, staffing alignment, and budget tracking, • Coordinate internal and cross-departmental transfers of contingent workers to support optimal resource allocation, • Support background check tracking and onboarding readiness to ensure timely placement of contingent staff, • Maintain and perform regular quality checks on organizational hierarchy and reporting structures within internal systems, • Oversee parallel workforce and hierarchy management tools to ensure data consistency and integrity, • Manage vendor invoicing and contingent workforce time tracking to ensure accurate billing and payment processing, • Support monthly accruals and expense reconciliation processes, • Partner with leadership on execution of key operational initiatives and governance programs, • Support remediation efforts related to audit findings and regulatory requirements, • Assist in workforce planning and organizational design initiatives, • Collaborate with multiple stakeholders across engineering, business, and operations teams, • Support internal communications and coordination across global teams, • 2–3 years of experience in financial services or a similarly analytical, data-driven environment, • Strong stakeholder management and interpersonal skills, • Excellent written and verbal communication abilities, • High attention to detail with strong organizational discipline, • Ability to manage multiple time-sensitive deliverables simultaneously, • Strong analytical and critical thinking skills with sound judgment, • Advanced proficiency in Microsoft Office (Excel and PowerPoint essential), • Demonstrated ability to follow through on tasks from initiation to completion, • Collaborative mindset with the ability to work across diverse teams, • Exposure to financial services products, operations, or technology environments, • Experience in business operations, technology strategy, or management consulting, • Familiarity with workforce management or vendor management systems, • Experience with project tracking tools such as JIRA This role is part of a high-impact Chief of Staff function supporting Data Engineering leadership. It requires strong operational discipline, structured thinking, and the ability to thrive in a fast-paced, regulated environment with competing priorities.

Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning, cutting-edge technologies, and a global network of experts. Key Responsibilities Service Delivery Management • Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost., • Leverage AIOps and observability tools (e.g. Dynatrace, Datadog, New Relic, Elastic) to proactively monitor service health and performance., • Utilise predictive alerting and anomaly detection to prevent incidents and optimise delivery priorities., • Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication • Act as the primary point of contact for service delivery, building strong, trusted client relationships., • Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean Time To Recover (MTTR)., • Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement • Analyse service metrics and trends to identify opportunities for continuous improvement., • Embed incident learnings into automation workflows and prevention models., • Use AIOps insights to improve service availability, performance, and reliability., • Drive optimisation through data-led decision-making and proactive operations. Documentation and Reporting • Establish and lead governance forums, service reviews, and performance discussions., • Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru., • Ensure transparency and governance in AI usage within service delivery. Team Collaboration • Work closely with cross-functional teams including IT, DevOps, and business units., • Promote adoption of AIOps and automation tools across operational teams., • Encourage skills development in data-driven and AI-assisted service management., • Foster collaboration and knowledge sharing to drive service excellence. Risk Management • Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations., • Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution., • Proactively identify and mitigate risks using data-driven insights. Compliance • Ensure adherence to client data protection, security, and regulatory requirements., • Govern access to operational data used within AIOps and monitoring platforms., • Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling • Implement and optimise AIOps and automation capabilities to enable proactive and self-healing operations., • Drive intelligent alerting, event correlation, and automated remediation., • Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g. within ServiceNow or Datadog)., • Support business cases for AIOps and automation investment. Ideally, you’ll have: • Experience in Service Delivery within infrastructure and cloud environments, • Strong understanding of IT Managed Services frameworks, • Hands-on experience with AIOps tools such as Dynatrace and ServiceNow, • Familiarity with observability tools (e.g. Datadog, New Relic, Elastic), • Knowledge of event analytics tools such as Splunk IT Service Intelligence and Moogsoft, • Experience in stakeholder and client management, • Financial management, cost optimisation, and business case development experience, • Understanding of data protection, compliance, and security controls Set yourself apart: • You will have a culture of learning and completing relevant training and certifications., • Experience in Agile Delivery, Project management, DevOps, FinOps., • Know how to manage customer expectations with customer-facing experience., • Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k,, • Experience with AI Ops tools, frameworks, and implementation strategies., • Knowledge of AI-enabled automation and monitoring solutions., • Awareness of Site Reliability Engineering principles and practices. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

The Business Development Director plays a pivotal role in driving the growth of the company’s insurance income by identifying and securing new business opportunities. Working closely with the Large Corporate & Real Estate Teams as well as wider Group specialisms. This individual will be proactively seeking and converting new leads into valuable long-term clients. This is a client-facing, target-driven position that requires strategic thinking, strong communication, and an unwavering commitment to excellence. The ideal candidate will bring energy, initiative, and commercial insight to help the company meet and exceed its fiscal new business targets. Essential: • Proven experience in a business development, sales, client-facing role, ideally within insurance or financial services., • Demonstrated ability to meet and exceed business growth targets., • Strong commercial acumen and understanding of B2B & B2C client dynamics., • Excellent communication, relationship-building, and negotiation skills., • Familiarity with compliance frameworks and client fairness principles., • Intermediate IT skills including Microsoft Word, Excel, Outlook, and internet applications., • Proactive and persistent approach to lead generation and follow-through., • High levels of organization, planning, and ability to manage multiple priorities., • Honesty and integrity with a strong ethical foundation., • Exceptional analytical skills and attention to detail., • Ability to remain calm under pressure and adapt to change., • Strong work ethic, enthusiasm, and desire to deliver best-in-class service., • Demonstrated creativity, innovation, and a solutions-driven mindset.

Oakley Recruitment is working in partnership with an expanding organisation based in Birmingham. This is an excellent opportunity to join the team as an Executive Assistant initially on a 12 Month FTC with the opportunity of a permanent position Culture and Environment Our client’s culture is corporate and professional. The environment is prestige, modern with the most amazing workspaces and breakout areas, it has a luxury hotel feel about the space. Personality The ideal candidate will be highly organised, proactive, and able to manage multiple moving parts in a fast-paced, high-pressure environment. They will be detail-oriented and dependable, with strong communication skills and the confidence to coordinate with stakeholders at all levels. This role would suit someone calm under pressure, resourceful, and collaborative, who takes initiative and thrives in a structured, client-facing corporate setting Reward • £200 per day, • 40 hours per week – Monday – Friday, • Immaculate contemporary working space in city centre location, • Opportunity to secure a permanent position Job Role • Responsible for all logistics surrounding non-deal roadshows, • Ensuring all information included in scheduling system is current, • Managing all last minute / late changes and ensuring all parties are kept updated at all times, • Updating internal systems post-event with final attendees, • For in-person roadshows: suggesting flights / booking hotels / booking ground transfers / co-ordinating AV requirements / arranging visas / booking catering, • Preparation of investor profiles. Printing of presentations, • Expenses reconciled post-roadshow, • Additionally, for virtual roadshows: Ensuring calendar invites correct in both investor and corporate calendars / Co-ordinating virtual connections for all meetings, • Flexibility to travel to London during busy periods (approx. 6 weeks / year) plus ad-hoc days throughout the year Skills and experience: • Experience as an Executive Assistant in a financial services or corporate environment, • Solid organisational skills – ability to multi-task and prioritise effectively and follow up on open items, • Excellent interpersonal skills and teamwork; ability and willingness to work collaboratively amongst assistant team based both locally and globally, • Ability to communicate clearly, concisely and confidently, • Proactivity – ability to take initiative, follow up where necessary without prompting and seek clarification when needed, • Good judgment, independent thinker and resourceful, • Calm under pressure, can prioritise and handle multiple tasks efficiently and effectively in a busy environment, • Proficient in MS Outlook, Word, Excel, Power Point, Zoom, • Highest degree of integrity, professionalism, diplomacy and discretion required, • Willingness to develop good working relationships with all levels and peers, • Comfortable working with people at all organisational levels, internally and externally, • Can work well under pressure within a changing environment, • Flexible and adaptable to work and support across multiple teams, • Be resourceful and able to use own initiative in solving issues Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.

A well-established UK infrastructure and utility services contractor is seeking an experienced Quantity Surveyor to join its commercial team. This is an exciting opportunity to work across a range of utility, civil engineering, and infrastructure projects within a fast-paced and growing business. The Role The Quantity Surveyor will be responsible for managing the commercial aspects of projects from initial costing through to final account, ensuring projects are delivered profitably and efficiently. Key Responsibilities • Preparing and managing project budgets and cost plans, • Producing valuations, variations, and final accounts, • Managing subcontractor procurement and payments, • Monitoring project costs and financial performance, • Supporting operational teams with commercial guidance, • Identifying and mitigating commercial risks, • Assisting with contract administration and compliance, • Building strong relationships with clients and supply chain partners Candidate Requirements • Previous experience as a Quantity Surveyor within utilities, civil engineering, infrastructure, or construction sectors, • Good understanding of NEC contracts, • Strong commercial and analytical skills, • Ability to work independently and manage multiple projects, • Excellent communication and negotiation abilities, • Proficient with Microsoft Office and commercial reporting systems, • Relevant qualification in Quantity Surveying or Construction Management preferred What’s on Offer • Competitive salary package, • Company vehicle or allowance, • Pension and holiday benefits, • Career progression opportunities within a growing business, • Supportive team environment, • Exposure to long-term infrastructure and utility projects About the Company The employer is a respected contractor operating within the UK utilities and infrastructure sector, delivering high-quality projects with a strong emphasis on safety, innovation, and customer service. Interested candidates should submit their CV along with a short cover letter outlining relevant experience and suitability for the role.

Our client, a progressive law firm is seeking an organised, proactive PA to support their Employment team. This is an excellent opportunity for someone who enjoys providing high-level administrative support in a fast-paced, professional services environment with international exposure. As the key point of contact for a group of fee earners, you will provide exceptional organisational and administrative support. The role involves managing complex workflows, handling confidential client matters and helping the team deliver high-quality work to overseas healthcare regulators, government bodies and private sector organisations. The role will entail: • Handling client enquiries, calls and communications with professionalism and cultural sensitivity., • Manage diaries, travel, itineraries, international meeting arrangements and agendas., • Support pitch documents, presentations and tender submissions for international work., • Assist with organising internal and external events, training sessions and client briefings., • Monitor team inboxes, prepare draft responses and manage correspondence., • Provide cross-team support where needed and help balance workflow., • Support billing processes and prepare accurate invoices for international matters., • Manage expenses, payments and financial administration tasks., • Ensure all compliance, information security and data-handling standards are met. Applicants must have: • Experience as a PA in a legal, professional services or similarly structured environment., • Excellent communication and relationship building skills., • Strong organisational skills and ability to prioritise a varied workload., • A positive, “can do” attitude., • Adaptability and confidence in a fast-moving environment., • Strong Microsoft Office Proficiency. If you have any queries about the role, contact Eve on 0121 633 4443. If you are already registered with Katie Bard, please contact your consultant directly. Katie Bard is an Equal Opportunities Employer. Katie Bard will manage your application in accordance with GDPR and the Data Protection Act 2018, and in line with the Employment Agencies and Employment Businesses Regulations 2003. Please refer to the privacy notice on our website for further details on how we manage your data. If your application is successful, we will contact you and handle your personal information in line with GDPR guidelines. If unsuccessful, your application and associated data will be deleted within six weeks.

Job title: Head of Service – Community Safety Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Community Safety to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on community safety, resilience and public protection, preparing and presenting clear, evidence‑based reports., • Act as the Council’s lead officer for the statutory Community Safety Partnership, coordinating effective multi‑agency working with key partners including West Midlands Police, the Office of the Police and Crime Commissioner, and the Violence Reduction Partnership., • Lead the Council’s response to antisocial behaviour, ensuring effective operational delivery and joined‑up planning with partner agencies., • Manage the effective deployment of the Borough Patrolling Service, supporting public protection and community safety across the borough, including enforcement activity relating to untaxed and abandoned vehicles., • Develop and deliver a range of community safety initiatives that raise awareness, strengthen prevention and support safer communities., • Lead the development and delivery of the Safer Sandwell Partnership Community Safety Strategy, addressing key areas including antisocial behaviour, hate crime, modern slavery and exploitation, extremism, domestic abuse and sexual violence, and serious violence., • Manage the Council’s CCTV and Concierge services, working closely with Housing and enforcement colleagues to support community safety outcomes., • Ensure delivery of a comprehensive emergency planning and resilience function, including training, exercising and on‑call arrangements, enabling the Council to meet its duties as a Category 1 responder under the Civil Contingencies Act 2004., • Discharge the Council’s statutory Prevent duty, ensuring compliance with Home Office requirements and best practice., • Provide expert advice on new and emerging community safety and public protection legislation and policy., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach that drives accountability and improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong partnerships and enhancing the Council’s profile regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of professionalism and public service leadership. Attributes that you would bring to the role: • Senior leadership experience within community safety, public protection, emergency planning or a similarly complex, partnership‑driven environment., • A strong understanding of community safety legislation and policy, including antisocial behaviour, Prevent, serious violence and safeguarding‑related agendas., • Proven ability to lead and coordinate multi‑agency partnerships and statutory boards, influencing effectively across organisational boundaries., • Experience of developing and delivering strategic plans and initiatives that improve community outcomes and reduce risk., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑profile issues., • Strong operational leadership capability, including oversight of enforcement, CCTV, emergency planning or response‑based services., • Sound financial and performance management skills, with experience of delivering outcomes within agreed budgets and governance frameworks., • A people‑centred leadership style, with a track record of engaging, motivating and developing managers and teams., • High levels of integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A clear commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change, collaboration and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Community Safety Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: ___ Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Community Safety to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on community safety, resilience and public protection, preparing and presenting clear, evidence‑based reports., • Act as the Council’s lead officer for the statutory Community Safety Partnership, coordinating effective multi‑agency working with key partners including West Midlands Police, the Office of the Police and Crime Commissioner, and the Violence Reduction Partnership., • Lead the Council’s response to antisocial behaviour, ensuring effective operational delivery and joined‑up planning with partner agencies., • Manage the effective deployment of the Borough Patrolling Service, supporting public protection and community safety across the borough, including enforcement activity relating to untaxed and abandoned vehicles., • Develop and deliver a range of community safety initiatives that raise awareness, strengthen prevention and support safer communities., • Lead the development and delivery of the Safer Sandwell Partnership Community Safety Strategy, addressing key areas including antisocial behaviour, hate crime, modern slavery and exploitation, extremism, domestic abuse and sexual violence, and serious violence., • Manage the Council’s CCTV and Concierge services, working closely with Housing and enforcement colleagues to support community safety outcomes., • Ensure delivery of a comprehensive emergency planning and resilience function, including training, exercising and on‑call arrangements, enabling the Council to meet its duties as a Category 1 responder under the Civil Contingencies Act 2004., • Discharge the Council’s statutory Prevent duty, ensuring compliance with Home Office requirements and best practice., • Provide expert advice on new and emerging community safety and public protection legislation and policy., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach that drives accountability and improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong partnerships and enhancing the Council’s profile regionally and nationally., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of professionalism and public service leadership. Attributes that you would bring to the role: • Senior leadership experience within community safety, public protection, emergency planning or a similarly complex, partnership‑driven environment., • A strong understanding of community safety legislation and policy, including antisocial behaviour, Prevent, serious violence and safeguarding‑related agendas., • Proven ability to lead and coordinate multi‑agency partnerships and statutory boards, influencing effectively across organisational boundaries., • Experience of developing and delivering strategic plans and initiatives that improve community outcomes and reduce risk., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑profile issues., • Strong operational leadership capability, including oversight of enforcement, CCTV, emergency planning or response‑based services., • Sound financial and performance management skills, with experience of delivering outcomes within agreed budgets and governance frameworks., • A people‑centred leadership style, with a track record of engaging, motivating and developing managers and teams., • High levels of integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A clear commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change, collaboration and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: ___ Please submit a CV and supporting statement to Sukhy Lall on ___to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Parks & Visitor Services Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: Job Descriptions | We Are Sandwell Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Parks & Visitor Services to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide strategic and operational leadership for the Council’s parks and visitor services, delivering high‑quality, inclusive and customer‑focused experiences for residents and visitors., • Maximise the use, enjoyment and accessibility of parks and attractions, ensuring they are valued community assets that balance public enjoyment with environmental sustainability., • Drive commercial performance and financial sustainability across the service, including catering, retail, attractions and concessions., • Lead the development and delivery of engaging events programmes that attract residents to parks and open spaces and support the Council’s wider civic and corporate priorities., • Ensure the highest standards of operational management, securing and maintaining external accreditations and recognition such as Green Flag and Visit England where possible., • Lead the procurement, commissioning and management of external operators and concession contracts where these deliver best value., • Work with senior colleagues to deliver capital investment and improvement projects in parks and open spaces, ensuring delivery to time, cost and quality., • Promote and maintain the highest standards of animal welfare across the Council’s open spaces and visitor attractions., • Provide high‑level, evidence‑based professional advice to the Council, Cabinet Members and senior leaders, including the preparation and presentation of reports., • Lead, motivate and develop managers and teams through effective performance management, creating a culture of accountability, inclusion and high performance., • Ensure robust financial management, with clear accountability for budgets, resources, risks, outcomes and performance targets., • Represent the Council externally, building effective partnerships, contributing regionally and nationally, and enhancing the Council’s reputation., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Proven senior leadership experience within a complex, customer‑facing service, ideally within a public sector or similarly accountable environment., • The ability to successfully balance commercial opportunity, community value and environmental responsibility., • Demonstrable experience of service transformation, continuous improvement and delivering change at scale., • Strong financial and commercial acumen, with experience of budget management, commissioning and value‑for‑money decision‑making., • Credibility and confidence to advise senior officers and Elected Members on complex or sensitive issues., • Excellent stakeholder management and partnership‑working skills, with experience of influencing across organisational boundaries., • A strong people‑focused leadership style, with a track record of engaging, developing and empowering managers and teams., • A clear commitment to high standards of governance, health and safety, animal welfare and legislative compliance., • Professional integrity, resilience and sound judgement, reflecting the highest standards expected of public office holders., • A commitment to the Council’s values, the ‘One Team’ culture and being a visible champion of change and continuous service improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell Please submit a CV and supporting statement to Sukhy Lall on Click here to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Overview We are seeking an Analyst to join a Chief of Staff team supporting a global Data Engineering function within a leading financial services organization. The team is responsible for enabling secure, scalable, and high-quality data access across the firm to support business decision-making, regulatory compliance, and advanced analytics. Data Engineering operates as part of the Core Engineering division, acting as the central platform for data publishing, governance, and consumption. The group partners closely with internal business units, technology teams, and external regulatory stakeholders to ensure data integrity, consistency, and accessibility across the enterprise. The Chief of Staff team plays a critical operational and strategic support role, working directly with senior leadership to drive execution across workforce management, governance, financial oversight, and internal communications. Key Responsibilities Workforce & Vendor Management • Manage end-to-end onboarding and offboarding of employees and contingent workers through enterprise vendor management systems, ensuring compliance and operational efficiency, • Oversee contingent workforce governance, including approvals, staffing alignment, and budget tracking, • Coordinate internal and cross-departmental transfers of contingent workers to support optimal resource allocation, • Support background check tracking and onboarding readiness to ensure timely placement of contingent staff, • Maintain and perform regular quality checks on organizational hierarchy and reporting structures within internal systems, • Oversee parallel workforce and hierarchy management tools to ensure data consistency and integrity, • Manage vendor invoicing and contingent workforce time tracking to ensure accurate billing and payment processing, • Support monthly accruals and expense reconciliation processes, • Partner with leadership on execution of key operational initiatives and governance programs, • Support remediation efforts related to audit findings and regulatory requirements, • Assist in workforce planning and organizational design initiatives, • Collaborate with multiple stakeholders across engineering, business, and operations teams, • Support internal communications and coordination across global teams, • 2–3 years of experience in financial services or a similarly analytical, data-driven environment, • Strong stakeholder management and interpersonal skills, • Excellent written and verbal communication abilities, • High attention to detail with strong organizational discipline, • Ability to manage multiple time-sensitive deliverables simultaneously, • Strong analytical and critical thinking skills with sound judgment, • Advanced proficiency in Microsoft Office (Excel and PowerPoint essential), • Demonstrated ability to follow through on tasks from initiation to completion, • Collaborative mindset with the ability to work across diverse teams, • Exposure to financial services products, operations, or technology environments, • Experience in business operations, technology strategy, or management consulting, • Familiarity with workforce management or vendor management systems, • Experience with project tracking tools such as JIRA This role is part of a high-impact Chief of Staff function supporting Data Engineering leadership. It requires strong operational discipline, structured thinking, and the ability to thrive in a fast-paced, regulated environment with competing priorities.

Job title: Head of Service – Parks & Visitor Services Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: ___ Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Parks & Visitor Services to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide strategic and operational leadership for the Council’s parks and visitor services, delivering high‑quality, inclusive and customer‑focused experiences for residents and visitors., • Maximise the use, enjoyment and accessibility of parks and attractions, ensuring they are valued community assets that balance public enjoyment with environmental sustainability., • Drive commercial performance and financial sustainability across the service, including catering, retail, attractions and concessions., • Lead the development and delivery of engaging events programmes that attract residents to parks and open spaces and support the Council’s wider civic and corporate priorities., • Ensure the highest standards of operational management, securing and maintaining external accreditations and recognition such as Green Flag and Visit England where possible., • Lead the procurement, commissioning and management of external operators and concession contracts where these deliver best value., • Work with senior colleagues to deliver capital investment and improvement projects in parks and open spaces, ensuring delivery to time, cost and quality., • Promote and maintain the highest standards of animal welfare across the Council’s open spaces and visitor attractions., • Provide high‑level, evidence‑based professional advice to the Council, Cabinet Members and senior leaders, including the preparation and presentation of reports., • Lead, motivate and develop managers and teams through effective performance management, creating a culture of accountability, inclusion and high performance., • Ensure robust financial management, with clear accountability for budgets, resources, risks, outcomes and performance targets., • Represent the Council externally, building effective partnerships, contributing regionally and nationally, and enhancing the Council’s reputation., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Proven senior leadership experience within a complex, customer‑facing service, ideally within a public sector or similarly accountable environment., • The ability to successfully balance commercial opportunity, community value and environmental responsibility., • Demonstrable experience of service transformation, continuous improvement and delivering change at scale., • Strong financial and commercial acumen, with experience of budget management, commissioning and value‑for‑money decision‑making., • Credibility and confidence to advise senior officers and Elected Members on complex or sensitive issues., • Excellent stakeholder management and partnership‑working skills, with experience of influencing across organisational boundaries., • A strong people‑focused leadership style, with a track record of engaging, developing and empowering managers and teams., • A clear commitment to high standards of governance, health and safety, animal welfare and legislative compliance., • Professional integrity, resilience and sound judgement, reflecting the highest standards expected of public office holders., • A commitment to the Council’s values, the ‘One Team’ culture and being a visible champion of change and continuous service improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: ___ Please submit a CV and supporting statement to Sukhy Lall on ___to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job title: Head of Service – Public Protection Grade/Salary: Band Hay 1 (circa £80,000) Contract Type: Full time, Permanent Hours: 37 hours Location: Sandwell Council House, Oldbury (Hybrid) Information Pack: ___ Closing Date: 11/05/2026 Sandwell Council’s Environment & Public Protection Division is seeking a Head of Service – Public Protection to join its established team. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide high‑level professional advice to senior officers, Cabinet Members and elected members. Working collaboratively across the organisation, you will contribute to corporate strategy, lead cross‑council initiatives, and deputise for the Service Director as required to ensure effective, efficient and customer‑focused service delivery. In this role you will: • Provide high‑level professional advice to the Council, Cabinet Members and senior leaders on environmental protection, regulatory and public protection services, preparing and presenting robust, evidence‑based reports., • Lead the effective and efficient delivery of the Council’s environmental protection and environmental enforcement services, ensuring statutory compliance and high professional standards., • Deliver customer‑focused Regulatory Services, including general licensing and taxi licensing, and fulfil the Council’s responsibilities as a Licensing Authority and local Weights and Measures Authority., • Lead the Council’s work on animal health and welfare, promoting the Animal Welfare Charter across the organisation and local communities., • Ensure the Council fulfils its statutory duties relating to pest control and infestations under relevant legislation, including the Prevention of Damage by Pests Act 1949 and the Environmental Protection Act 1990., • Support responsible business practices and protect residents through an effective Trading Standards service, including product safety and underage sales enforcement., • Ensure delivery of the Council’s Environmental Health responsibilities, including food hygiene and safety, statutory nuisance and health and safety enforcement., • Work closely with the Head of Public Realm to maintain high standards of street cleanliness through coordinated enforcement, with a particular focus on reducing fly‑tipping., • Lead the management and coordinated response to unauthorised encampments, working with internal and external partners to minimise impacts on residents., • Ensure the Council delivers its responsibilities under the Duty to Protect, safeguarding vulnerable individuals and communities., • Manage and coordinate the Environment and Public Protection Business Support Team, ensuring efficient and effective service support., • Provide expert advice on new and emerging legislation and best practice across environmental health, regulatory and enforcement functions., • Lead and support managers through effective performance management, adopting a high‑support / high‑challenge approach to drive improvement., • Ensure robust financial and resource management, delivering agreed outcomes and performance targets on time and within budget., • Represent the Council externally, building strong professional networks and partnerships to enhance reputation, learning and benchmarking., • Champion health, safety, wellbeing, equality, diversity and inclusion, consistently modelling the highest standards of public service leadership. Attributes that you would bring to the role: • Senior leadership experience within environmental health, regulatory services, public protection or enforcement‑based services in a complex, regulated environment., • Strong knowledge of environmental health, licensing, trading standards and enforcement legislation, with the ability to respond effectively to legislative change., • Proven ability to balance statutory responsibilities, customer focus and proportionate enforcement., • Experience of leading multi‑disciplinary teams and coordinating services across organisational boundaries., • Confidence and credibility in advising elected members and senior leaders on complex, sensitive and high‑risk issues., • Strong financial and performance‑management capability, with experience of delivering services within tight governance and budgetary controls., • A collaborative, partnership‑focused approach, with experience of working effectively with internal services, partner agencies and businesses., • A people‑centred leadership style, with a track record of engaging, motivating and developing teams in line with HR and OD best practice., • High levels of professional integrity, resilience and sound judgement, reflecting the standards expected of senior public office holders., • A strong commitment to the Council’s values, the ‘One Team’ culture and being a visible champion for change and continuous improvement. Why Sandwell Council? At Sandwell Council, our work has a real impact. We are proud to be a values‑led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, you’ll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough. To find out more, please visit our careers page: ___ Please submit a CV and supporting statement to Sukhy Lall on ___to find out more about our One Team Framework: Values and Behaviours We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible. If you are an internal candidate and currently at risk, please let the recruiting manager know. We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council. We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role. If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team at . If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. If you have a disability and require assistance in submitting your CV, please contact

Job Title: Housing Development Manager – Supported Living Salary: £65,000 per annum + mileage (45p per mile) Hours: Permanent, Full-Time Location: Midlands Setting: Supported Living – Learning Disabilities, Autism and Complex Needs Overview: Compass Associates is working in partnership with a growing, values-led health and social care group to appoint a Housing Development Manager within their Supported Living division. This is a confidential search on behalf of the client. The organisation operates across multiple specialist care divisions and has an ambitious, well-funded growth strategy. They are expanding their supported living footprint into the Midlands and need someone who can drive that pipeline from the ground up. This is a rare opportunity to join a business at a pivotal point in its development, with genuine scope to shape the housing strategy across a defined region. The Candidate: The successful candidate will be someone who is energised by identifying and securing new housing opportunities, building relationships with registered providers, landlords, developers, and commissioners, and converting those relationships into high-quality supported living schemes. You will be values-driven, commercially sharp, and comfortable working at pace across a wide geography. You will need to demonstrate a track record in housing development within supported living or a closely related field, with hands-on experience of lease negotiation, SLAs, Housing Benefit structures, and working with registered social landlords. You will be confident representing the organisation externally, holding your own in meetings with commissioners, ICBs, local authorities, and housing agents alike. Crucially, you will understand that growth done well means working closely with operational teams, not ahead of them. The ability to bring internal colleagues on the journey, maintain transparency, and ensure every new scheme is operationally ready before handover is just as important as the ability to spot and progress opportunities. Key Responsibilities: Housing and Service Development • Deliver an agreed pipeline of new supported living units across the Southeast region, • Identify, source, and secure housing opportunities through agents, developers, online platforms, and partner networks, • Develop bespoke housing solutions as part of capital-funded projects, • Ensure all new homes are developed to meet supported living specifications Partnerships and Stakeholder Engagement • Build and maintain relationships with registered providers, social landlords, housing developers, housing agents, and private landlords, • Work closely with commissioners, local authorities, and ICBs to align growth plans with local demand, • Liaise with the Business Development Manager to secure and progress new opportunities, • Keep the stakeholder and housing opportunity database accurate and up to date Commercial, Governance and Reporting • Develop robust business cases for new opportunities, • Review and negotiate SLAs, leases, and related housing documentation, • Demonstrate a strong understanding of Housing Benefit, rent structures, and financial viability, • Produce monthly progress reports covering pipeline activity, delivery progress, risks, and opportunities Project Delivery and Compliance • Conduct regular site visits to monitor progress, quality, and timelines, • Liaise with contractors, obtain quotes, and oversee works where required, • Arrange and oversee compliance checks including gas, electrical, and fire safety, • Ensure structured handover of new services to operational teams Internal Collaboration • Work closely with Operations, Quality, People, Finance, and IT teams to ensure new schemes are delivered compliantly and sustainably, • Ensure internal stakeholders are informed and briefed ahead of mobilisation, • Maintain oversight of the existing housing portfolio, flagging lease expiry risks and reprovision needs early Essential Requirements: • Proven experience developing supported living services within health, social care, or supported housing (CQC), • Strong working knowledge of commissioners, local authorities, and ICBs, • Lease negotiation experience is a priority; candidates must be able to review, negotiate, and progress lease agreements with confidence, • Experience with SLAs and working with registered providers and landlords, • Solid understanding of Housing Benefit, rent structures, and financial viability, • Experience developing business cases and managing pipelines through approval processes, • Confident stakeholder communicator at all levels, internal and external, • Highly organised with strong time management and reporting discipline, • Willingness to travel regularly across the Midlands region, • Values-driven approach with a genuine commitment to person-centred supported living Salary and Benefits: • £65,000 per annum, • Mileage allowance at 45p per mile, • 22 days annual leave plus bank holidays, • Monthly team meeting in Stevenage; otherwise flexible and field-based Application Process: To apply or find out more, please contact Andy at Compass Associates for a confidential discussion. Andy Munyimi 0161 527 9632 Recommendations: Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation. About Compass Associates: Established in 2009, Compass Associates is an award-winning, UK specialist Health and Social Care Recruitment Consultancy providing tailored, high-quality recruitment solutions across permanent assignments.

About Us Peratera is a UK-based fintech company, founded in 2022 and authorised by the FCA as an Electronic Money Institution. We are building a modern, all-in-one payment platform that enables businesses to manage global payments and financial operations seamlessly. Our solution allows companies to open multi-currency accounts, send and receive payments worldwide, and manage cross-border transactions from a single platform. Our mission is to simplify global finance and remove friction from international business operations. Your Mission As a Senior Java Engineer, you will be a core contributor to our distributed financial platform - going beyond coding to actively shape architecture, drive engineering excellence, and help build systems that are scalable, observable, and regulation-ready. You will join at a stage where the platform is evolving fast and the right engineers will grow with it - toward Tech Lead or Staff Engineer roles. Your Tech Environment You will work in a modern, cloud-native stack with clear ownership and no legacy surprises: • Backend: Java 17+, Spring Boot (Core, Security, Data, Cloud), REST APIs, event-driven services, Camunda, • Infrastructure: AWS (EKS, RDS, CloudWatch), Docker, Kubernetes, GitLab CI/CD, • Data & Messaging: PostgreSQL, AMQP / Kafka-style message brokers, event-driven architecture, • Observability: OpenSearch / ELK, Prometheus / Micrometer, OpenTelemetry (in progress), • Integrations: Open Banking providers, banking partners, external payment systems What You’ll Do • Design and develop high-load, distributed backend services for financial operations, • Work on core payment flows, callbacks, reconciliation, and transaction lifecycle management, • Participate in architecture discussions and contribute to system design decisions, • Implement observability across services - logging, metrics, and distributed tracing, • Improve system reliability, fault tolerance, and overall platform resilience, • Drive code quality, testing strategy, and engineering best practices across the team, • Collaborate closely with Product, DevOps, and Architecture teams, • Contribute to the platform's evolution toward AI-assisted and data-driven capabilities What We’re Looking For • 6+ years of strong, production Java experience, • Deep expertise in the Spring Boot ecosystem, • Solid understanding of distributed systems and microservices architecture, • Experience building high-load or financial systems - payments, banking, or fintech, • Strong REST API design skills and hands-on experience with messaging systems, • Solid SQL skills; PostgreSQL experience preferred, • Familiarity with cloud environments, CI/CD pipelines, and observability tooling, • Clean Code mindset - SOLID principles, maintainability, and genuine ownership, • Comfortable working asynchronously in a distributed, international team Nice to Have • Exposure to Open Banking or regulated payments environments, • Experience with Camunda or other workflow orchestration engines, • Understanding of PCI DSS compliance requirements, • Experience with event-driven or event-sourcing architectures, • Interest or hands-on experience with AI/ML applied to backend systems What You’ll Get • Competitive, market-aligned compensation - discussed openly at first interview, • Direct impact on architecture and strategic platform decisions from day one, • A real fintech platform running at production scale - not a demo environment, • Exposure to modern cloud-native, AI-assisted, and Open Banking systems, • Fully remote setup with flexible hours and an international, highly skilled team Sounds like a match? Send us your CV - we’re excited to get to know you.

About the job Company Description RED KITE is an IT consultancy headquartered in the UK with a global delivery presence. We specialise in low code BPM platforms and enterprise grade digital transformation and advanced process automation. We enable organisations to solve complex business challenges offering scalable solution design, and deep expertise in platforms such as Pega and other leading low code technologies. With strong domain capabilities across the Public Sector, Banking and Financial Services, and Insurance, we provide strategic, domain driven consulting that ensures our clients adopt the most appropriate and cost-effective BPM solutions. Our brilliant team of certified low code technology expert practitioners bring extensive experience in Pega and other low code technology implementation, governance, and optimisation ensuring exceptional quality, long term scalability, and measurable business impact. At RED KITE, we blend technical mastery with strategic insight to deliver meaningful, sustainable transformation for organisations across the globe. We are a human first company, placing our people and clients at the centre of everything we do. We champion diversity, inclusivity, and equality, fostering an environment where innovation and collaboration thrive. About the opportunity: Job Role: Pega CSSA Developer Job Type: Permanent Work location: United Kingdom, Hybrid working Experience: MUST have 3+ years in Pega CSSA role & MUST be CSSA certified Your Roles & Responsibilities: • Carry out development activities in accordance with the agreed requirements and development standards, • Experience with BPM implementation methodology like Scrum and Pega Express, • Testing of products in accordance with the test strategy to ensure that they are fit for purpose, • Assisting the Lead Architect in examining packages of work and giving realistic timescales for completion Completion of work allocated within agreed time, cost and quality criteria and providing progress reports on assigned work as required, • Management and control of problems and change within their area of responsibility as requested by the Lead Architect, including negotiation with other teams as necessary, • Prompt escalation of problems, issues and risks as necessary, • Playing an active part in continuous improvement, awareness of and compliance with all relevant quality processes and procedures Employee Benefits: Red Kite is a people-first organisation, and we do everything to support our employees. We have several employee benefits, and we continuously strive to introduce exciting benefits and employee value propositions. • Private Medical Insurance – for us, your health and peace of mind matter, and we want you supported when need it most, • EV Salary Sacrifice Scheme - we believe in helping employees make sustainable, cost-effective choices that benefit both you and the planet, • 22 days Annual Leaves, 3 days paid sick leave, 8 Bank holidays – we believe rest, balance and time away from work are essential for long-term wellbeing and high performance, • Hybrid work (UK Based) - flexibility empowers you to do your best work while maintaining a healthy work–life balance and reflects our trust on our employees Our Ideal Candidate: • Must have 3+ years’ experience in CSSA role, • Must have hands-on experience in Pega development and Implementation, • Must have experience working in an agile development environment, • Must have strong written and verbal communication skills, • Must be in the United Kingdom, • Must have Right To Work in the United Kingdom Submit Your Application: Before applying, please ensure you read ‘Our Ideal Candidate’ section to check if you qualify for this opportunity, this will help avoid any disappointment as we strictly shortlist based on the eligibility. Please note that we only accept applications submitted via A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. Equal Opportunity Employer: Red Kite is proud to be an equal opportunities employer and actively encourages applications from all suitably qualified individuals, regardless of background. We recognise that a diverse workforce brings valuable perspectives, skills and experiences, and we are committed to ensuring that every employee is treated with dignity, fairness and respect. As an inclusive employer, we strive to create an environment where all candidates, employees and partners feel heard, valued and supported. We are dedicated to promoting equality and preventing discrimination at every stage of employment, including recruitment, training, development and progression. Red Kite is committed to fostering a fair, equitable and supportive learning and working environment where everyone has the opportunity to reach their full potential and contribute meaningfully to the success of the organisation. Reasonable Adjustments: • We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage of the application or interview process, please let us know. Examples of adjustments may include (but are not limited to):, • Support with completing the application form, • Adjustments to interview location, timing, or format, • We encourage candidates to share any adjustments they may need, and we will work with you to ensure a fair and comfortable experience throughout the recruitment process.

The Bid Manager will play a critical role in managing and coordinating the bidding process for construction projects within the property industry. Based in the West Midlands, this role requires a detail-oriented professional to ensure all bids are compelling, compliant, and aligned with client expectations.\nClient Details\nThis opportunity is with a well-established organisation operating within the property industry. The company is a main contractor known for delivering exceptional construction services and fostering a professional and results-driven work environment.\nDescription\n * Manage the end-to-end bid process, ensuring timely and accurate submission of proposals.\n * Collaborate with internal teams to develop winning strategies and tailor proposals to client needs.\n * Coordinate the collection of technical, financial, and operational information for bids.\n * Ensure all bids are compliant with client requirements and industry standards.\n * Lead the preparation of presentations and supporting documents for client meetings.\n * Maintain accurate records of bid activities, outcomes, and feedback for continuous improvement.\n * Monitor industry trends and competitor activities to enhance bidding strategies.\n * Develop and maintain strong relationships with key stakeholders, both internally and externally.\nProfile\nA successful Bid Manager should have:\n * A proven track record in managing bids within the construction or property industry.\n * Strong project management and organisational skills.\n * Excellent written and verbal communication abilities.\n * Familiarity with bidding frameworks, processes, and compliance requirements.\n * Proficiency in relevant software tools for bid preparation and management.\n * A collaborative approach, with the ability to work effectively across teams.\n * A keen eye for detail and a commitment to producing high-quality work.\nJob Offer\n * Competitive salary and car allowance.\n * Permanent position offering job stability and career development opportunities.\n * Engaging and professional company culture within the property industry.\n * Role based in the West Midlands, providing a dynamic and rewarding work environment.\nIf you are a motivated Bid Manager looking to make a significant impact in the property industry, we encourage you to apply today

Contracts Manager\n\nWe are working with a leading property services provider delivering essential maintenance and refurbishment works across the social housing sector. With an established presence across the Midlands, the organisation supports a large and diverse client base, maintaining thousands of homes and ensuring residents live in safe, compliant, and well-maintained environments.\n\nPosition: Contracts Manager\n\nLocation: West Midlands\n\nSalary: Up to £61,000 per annum + £5,000 car allowance + package\n\nContract Type: Permanent\n\nStart date: Immediately available\n\nThe Role:\n\nAn opportunity has arisen for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts. You will be responsible for driving operational performance, ensuring compliance, and delivering high-quality services across reactive, planned, and disrepair works.\n\nKey Responsibilities:\n\nLead the delivery of multiple repairs and maintenance contracts\nManage operatives and subcontractors to achieve KPIs and service standards\nBuild and maintain strong relationships with clients, residents, and stakeholders\nOversee contract performance, financial outcomes, and customer satisfaction\nEnsure compliance with Health & Safety legislation and regulatory standards\nMonitor quality through site inspections and performance reviews\nManage resources, workflow, and programming efficiently\nOversee variations, valuations, and financial reporting\nSupport commercial forecasting and profitability reviews\nLead, mentor, and develop operational teams \n\nAbout You:\n\nProven experience as a Contracts Manager or Project Manager within social housing or property maintenance\nStrong technical understanding of repairs and maintenance operations\nExperience managing budgets, KPIs, and multi-disciplinary teams\nKnowledge of Health & Safety and compliance standards (IOSH/SMSTS/CSCS desirable)\nStrong leadership, organisational, and communication skill\nIT literate with experience using management and reporting systems\nFull UK driving licence and willingness to travel\nDBS \n\nWhy Apply:\n\nThis is an excellent opportunity to join a well-established organisation delivering essential services within the housing sector. The role offers long-term stability, meaningful work, and the chance to progress within a business that values professional development and internal growth. To apply, please send across your updated CV

Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands.\n\nThe Business Development Manager role comes with a salary between £45,000 - £50,000 plus a car allowance, bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands.\n\nIf you have a passion for sales with experience within the Industrial Services sector-or come from anaerobic digestion, civils, or utilities backgrounds or similar-then submit your CV to apply today.\n\nResponsibilities and Duties\n\nReporting to the Regional Commercial Manager you will:\n\nKey Responsibilities:\n\nDrive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions.\n\nMaintain a strong pipeline of new business opportunities and contribute to the company business plan.\n\nFoster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback.\n\nMaximise margins on projects and ensure continuity of work for the business teams.\n\nCollaborate across divisions to identify other opportunities, particularly within waste treatment and disposal across other sites within the business group.\n\nWork closely with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management.\n\nManage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures.\n\nMonitor market trends, competitors, and relevant industry developments to inform business strategy.\n\nManage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards.\n\nPromote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives.\n\nRepresent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities.\n\nThis is an exciting opportunity for a driven professional with experience in industrial services, anaerobic digestion, civils, or utilities to join a dynamic and growing team.\n\nProfessional Qualifications\n\nWe are looking for someone with:\n\nTechnical expertise in industrial services, hazardous/chemical waste solutions, or related sectors such as anaerobic digestion, civils, or utilities.\n\nPersonal Skills\n\nThe Business Development Manager role would suit someone who has:\n\nFlexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs.\n\nStrong logistics knowledge, including experience with transport booking and vehicle requirements for contracts.\n\nExpertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction, utilities, or anaerobic digestion projects.\n\nSalary and Benefits\n\nSalary up to £50,000 DOE\n\nCar allowance\n\nBonus based on company and personal performance\n\nLife assurance\n\nPension\n\nProgression plan\n\n #LI-CM1\n\nINDNUC\n\nAstute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful