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Client Services Manager Location: (hybrid/office/remote) Employment type: Full Time Working Hours: (Monday to Friday) What’s in it for you… We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.?? 24 days annual leave plus bank holidays Option to buy up to 5 additional holidays Group Personal Pension Plan Career development & progression with the opportunity to earn professional qualifications 24/7 access to a virtual GP??and Mental health support & counselling services?? Cycle to Work scheme?? Discount club - supermarkets, phone bills, gyms & more?!? Life assurance cover?? Long service recognition?? Enhanced Maternity Pay Paid volunteering opportunities in your community?? About the role… The Client Services Manager is responsible for driving growth within Ipsum 11kV ICP Division by identifying, developing, and securing new business opportunities across social housing, industrial and commercial (I&C), and EV infrastructure sectors. The role focuses on expanding Ipsum market presence, building and maintaining strong client relationships, and ensuring revenue and margin targets are achieved in line with the company’s strategic objectives - to cover Midlands / South / South East / South West ?As a Client Services Manager you will Identify and secure new business opportunities across housing developers, commercial clients, and EV infrastructure projects. Build and maintain strong relationships with clients, consultants, IDNOs, and DNOs, ensuring Ipsum is seen as a trusted, knowledgeable partner. Develop a clear and accurate sales pipeline through CRM, tracking opportunities from enquiry through to contract award. Work closely with estimating, design, and delivery teams to prepare professional, commercially sound proposals that meet client needs. Monitor competitor activity, market conditions, and IDNO incentives to position Ipsum effectively and maximise win rates. Partner with design, operations, and commercial teams to ensure handovers are clear and clients experience a smooth transition from tender to delivery. Deliver accurate sales forecasts and contribute to divisional budget planning. Represent Ipsum at client meetings, networking events, and industry conferences to promote capability and build presence in target sectors. Support the development of sales processes, marketing materials, and systems to improve efficiency ?About you Level 2 Diploma in Skills for Business Sales and Marketing (or equivalent). Level 3 Award or Certificate in Business Development / Sales Management (desirable). Full UK driving licence (essential). Proven track record of business development within ICP, utilities, or electrical infrastructure. Experience of selling HV/LV connection services, substation installations, or EV charging infrastructure. Strong understanding of ICP/IDNO frameworks, connection processes, and commercial models. Demonstrable ability to build long-term client relationships and meet or exceed sales targets. Some experience in managing or mentoring others would be an advantage Our commitment to Equal Opportunities... We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.? Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.? Next steps... If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info

Customer Operations Manager We are recruiting a Customer Operations Manager for our client in Aldridge, Walsall. This is an exciting opportunity to join a family‑owned food service business, leading a high‑performing team to drive commercial growth and protect revenue. Details of an Customer Operations Manager: Location: Aldridge, Walsall Working Hours: Monday to Friday 40 hours per week Salary: £48,000 /year Role of an Customer Operations Manager: Lead and develop the Customer Operations function, overseeing Internal Sales and Customer Service teams, including resource planning and performance management. Coach and support two supervisors to build capability, strengthen team performance, and ensure effective succession planning. Drive service excellence and customer retention by managing KPIs, resolving escalations, and implementing programmes that protect and grow revenue. Collaborate across Sales, Operations, Manufacturing, Commercial and Finance to improve processes, enhance customer experience, and support system improvements such as Business Central. Requirements for an Customer Operations Manager: Qualifications: Educated to A-Level standard or equivalent - Essential Management or leadership qualification (ILM, CMI) - Desirable Customer service qualification (e.g., NVQ Level 3) - DesirableExperience: Proven experience managing an internal sales or call‑centre team, including supervisors and customer‑facing operations - Essential Experience implementing customer retention or service improvement programmes - Essential Food service, distribution, or FMCG sector experience; ERP system implementation or transition experience - DesirableIf you are ready to take the next step in your career and contribute to a dynamic team based in Aldridge, Walsall - Please click apply

Customer Services Manager We are recruiting a Customer Services Manager for our client in Aldridge, Walsall. This is an exciting opportunity to join a family‑owned food service business, leading a high‑performing team to drive commercial growth and protect revenue. Details of an Customer Services Manager: Location: Aldridge, Walsall Working Hours: Monday to Friday 40 hours per week Salary: £48,000 /year Role of an Customer Services Manager: Overseeing Internal Sales (incoming calls no cold calling) and Customer Service teams, including resource planning and performance management. Coach and support two supervisors to build capability, strengthen team performance. Drive service excellence and customer retention by managing KPIs and customer complaints. Collaborate across Sales, Operations, Manufacturing, Commercial and Finance to maximise growth. Requirements for an Customer Services Manager: Qualifications: Educated to A-Level standard or equivalent Management or leadership qualification (ILM, CMI) Customer service qualification (e.g., NVQ Level 3) Experience: Proven experience managing an internal sales or call‑centre team, including supervisors and customer‑facing operations Experience implementing customer retention or service improvement programmes Food service, distribution, or FMCG sector experience; ERP system implementation or transition experience -If you are ready to take the next step in your career and contribute to a dynamic team based in Aldridge, Walsall - Please click apply

Account Manager At Telent, you will have the opportunity to be a part of something bigger. To keep things moving, to connect people. It's important work we do. Learning together, inspiring colleagues, and making the entire organisation better. Join us and help keep the nations critical networks connected and protected 24/7. Reporting into the Business Development Manager, the Account Manager will be responsible for managing sales information, help the business make data driven decisions and drive sales efficiency across our Urban Traffic division. This is a hybrid working role with a requirement to travel to our Bescot depot on occasion, as well as weekly travel to other customer sites and depots across the UK. What you'll do: Act as the primary point of contact for assigned clients and local authority accounts. Develop and implement account plans, identifying growth opportunities and new work streams. Monitor project progress, ensuring milestones and budgets are met. Present proposals, updates, and reports to clients and internal stakeholders. Contribute to business growth by identifying gaps where maintenance or new projects can be secured. Deliver regular insights to the business on sales performance and trend analysis Tracking sales opportunities and conversations rates throughout the sales funnel and analysing the data to provide business insights Creating and maintaining documentation on sales processes, and providing training on sales systems and processes for team members Who you are: You're a confident, relationship-focused Account Manager who thrives in a client-facing role. You're organised, commercially aware, and able to build and deliver clear account plans. Previous experience in the Traffic industry is not essential, but you will bring transferable skills, and a track record of delivering results. Key Requirements: Proven experience in an Account Manager, Client Relationship, or similar customer-facing role Excellent communication, and negotiation skills Ability to present proposals, updates, or performance reports to senior stakeholders Working in a commercially focused environment with revenue or margin responsibility Experience within infrastructure, construction, engineering, utilities, or public sector environments (desirable but not essential) Flexibility to travel on a weekly basis What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: Car Allowance 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #LI-Hybrid

Key Account Manager - Automotive Aftermarket Distribution Strengthening our UK sales team: Delivering and developing c class Garage Workshop Consumables programmes to vertical markets expanding across the Automotive Aftermarket is where our client excels. Their extensive experience enable MRO Workshops to efficiently and productively manage their workshop consumable usage. We are on the hunt for a Key Account Manager, National Account Manager or Senior Sales Development Executive to develop their Automotive Aftermarket distribution sector via Independent Motor Factors both car and CV and Trade Buying Groups / ITG's / VM trade parts programmes. Ideal Location - Central / South (West Midlands, Coventry, Leicester, Oxford) Good Salary Neg ££ (Circa £55k - £60k) + Bonus + Car + Pension Our utopia: • Our ideal candidate will have worked within the Automotive Aftermarket in a Senior Sales / Key Account or National Account capacity and be familiar with parts distribution & parts supply chains into the entire Automotive Aftermarket sector. Knowledge and previous experience of trading with key stakeholders within Automotive ITG's and Aftermarket Buying Groups will be a key interest on this remit. 10 Key skills: • Knowledge and experience of working within the Automotive Aftermarket in a senior field based capacity or highly sales driven environment. * Experience of handling ITG'S or Aftermarket Buying Groups is essential. * Proven track record in delivering sales within a Senior Account Management capacity. * Gravitas and ability to grab attention and present innovative ideas and solutions at board level. * High level of IT literacy, particularly presentations packages and analytical capabilities via Microsoft Excel. * Clear and concise communication skills written and verbally. * Professional outlook able to maintain and develop personal integrity with customers and internal stakeholders. * Highly organised with solid work ethic approaching tasks tenaciously. * Flexible to travel covering an expansive region and overnight as required. * Smart in appearance, punctual able to create excellent 1st impressions. Meet the employer sessions: Online screen interviews will be conducted by our exclusive recruitment partner Glen Shepherd via our "meet the employer" sessions. We are hiring NOW so don't delay. JOB REF: 4308GS Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.

Business Development Manager Join South West Metal Finishing to Drive Growth Across Aerospace, Defence & Advanced Manufacturing with a Competitive Package & Travel Opportunities. This is an exciting strategic hire as the business expands its national footprint and partners with global OEMs, offering a competitive salary, meaningful bonus potential and opportunities to represent a UK industry leader. You’ll benefit from ongoing professional development and working with one of the UK’s most technically accredited surface engineering businesses. About South West Metal Finishing South West Metal Finishing is a world-class surface engineering partner with over 90 years of expertise, supplying high-quality metal finishing solutions across sectors including Aerospace, Defence, Automotive, Nuclear and General Engineering. We operate multiple purpose-built facilities in the South West and hold ISO 9001, AS9100 and NADCAP accreditations, working with major OEMs and primes. With continual investment in technology, training and quality standards, SWMF is proud of its culture of innovation, teamwork and excellence - and we’re looking for a new Business Development Manager to grow our strategic relationships and revenue. What You’ll Do As Business Development Manager, you’ll play a key role in shaping the future growth of South West Metal Finishing. You’ll focus on developing profitable, long-term relationships while identifying new opportunities across aerospace, defence and advanced manufacturing markets. Your responsibilities will include: Proactively identifying, developing and converting new business opportunities across target sectors, with a particular focus on strategic and high-value customers. Growing existing customer accounts by spotting opportunities for additional services, increased volumes and long-term partnerships. Working closely with internal teams including operations, quality, engineering and marketing to develop commercially sound, technically credible solutions for customers. Leading customer meetings, site visits and presentations, confidently representing SWMF’s capabilities, accreditations and value proposition. Supporting bid activity and proposals, including contributing to pricing strategies alongside the Director of Sales & Marketing. Keeping up to date with market trends, customer challenges and competitor activity to ensure SWMF remains well-positioned in a competitive landscape. Representing the business at trade shows, exhibitions and industry events, acting as a visible and professional ambassador for the brand. Maintaining accurate records of activity, pipeline and progress, providing clear updates and insights to senior leadership. What We’re Looking For We’re looking for a commercially minded Business Development professional who enjoys building relationships, understands technical environments and is motivated by long-term growth rather than quick wins. You’re likely to be a strong fit if you have: Proven experience in a Business Development, Sales or Commercial role within engineering, manufacturing, aerospace, defence or a related technical environment. An engineering qualification / background or a strong technical understanding gained through experience. A consultative, relationship-led approach to sales, with the ability to understand customer needs and translate them into practical solutions. Strong commercial awareness, with experience contributing to pricing discussions, proposals or bid activity. Confidence communicating with a wide range of stakeholders, from shop-floor teams to senior decision-makers. The ability to work independently, manage your own pipeline and prioritise effectively while collaborating as part of a wider team. Willingness to travel nationally as part of the role, with occasional international travel where required. Most importantly, we’re looking for someone who is curious, commercially driven and relationship-focused, and who wants to grow with a business that invests in quality, people and long-term success. Benefits You’ll Love We offer a range of compelling benefits designed to support your success and wellbeing: Competitive base salary up to £50,000 plus performance-related bonus Company Car / Car Allowance 25 days holiday + Banks Opportunities for career progression in a growing engineering business. Structured onboarding and professional development support. Work with a highly accredited company trusted by global engineering leaders. Flexible working arrangements and supportive team culture. Relocation support considered for the right candidate, recognising the broad South West catchment. Hours: Full-time, Monday to Friday Office Arrangements: Mix of office and customer-facing engagement, with regular travel to customer sites Click to Apply now

Howdens is looking for an Aftersales Field Service Manager to oversee our Lamona Aftersales service operations across the East of England. Sitting within our Appliance Aftersales team, this role offers an exciting opportunity to drive exceptional customer experiences for our own brand appliances in a fast-paced FTSE 100 organisation with strong growth ambitions. Reporting to the Aftersales Manager, you will oversee the weekly performance of local Independent Service Companies across the East of England, as well as our national service provider. Your key responsibility will be to ensure that critical KPIs such as first-time fix rate, attendance, seven-day completion, and overall speed of service are consistently achieved. You will also take ownership of any customer issues that arise, ensuring they are resolved quickly and effectively. As a confident communicator, you will build strong working relationships with our depots, appliance teams, and quality teams, supporting appliance sales of approximately £200 million. You will also manage third-party local service partners. The role may involve occasional work during unsociable hours, including holidays, as part of a cross-area rota system, and will require travel across the East of England. Location: Field-based - East of England (Including East Midlands & East Anglia) Reports To: Aftersales Field Manager What you will be doing as the Aftersales Field Service Manager: • Manage all the Lamona product technical requirements for the region and any product safety issues. - Understand and manage profit and loss costs for your region. - Manage service coverage to ensure your region has coverage at all times. - Occasional support engineers in the field and leasing with customers directly - Maintain regular contact with our depots in order to manage issues and promote the development of local service partners - Responsible for the recruitment of new local independent service companies - Manage Initiation and training for new local independent service companies - Ensure best practice is shared across regions, resulting in Nationwide best practices - Promote Howden Joinery's core values to customers through the local independent service companies - Work closely with the technical department to ensure technical issues are raised and the knowledge database is up to date - Responsible for resolving branded manufactured service issues with the support of the Aftersales desk within their region. - To support the business in the test or roll-out of related services as required. What do you need to qualify for the Aftersales Field Service Manager: • A track record of successfully managing teams within a Regional Field Service Management role - Ability to motivate, lead, and manage your team and create a service-led culture - Highly focused on delivering exceptional customer service within a fast-paced and busy environment - Appliance Technical knowledge would be an advantage, however is not essential - Enthusiastic, strong influencer with exceptional communication and interpersonal skills - even under pressure - Highly organised and decisive with good planning and prioritisation skills to balance key priorities - Ability to build robust relationships with internal and external teams - A sound understanding of the building trade would be desirable, but not essential What can we offer you as the Aftersales Field Service Manager: • Competitive salary + annual company bonus - Company car - Competitive Pension Plan with a maximum company contribution of 12% - 25 days holiday + bank holidays with the option to buy additional days - Staff Discount - Exceptional Reward and Recognition events. About Us Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. With an ambitious and credible growth plan, we continue to build on our £2.2 billion sales made last year. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named as one of the 10 Best Big Companies to Work For. How to apply: We are building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as an Aftersales Field Service Manager, then we are keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you

About the role Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as a General Manager, in return youll get: Performance bonus: 15% of annual base pay, paid quarterly Outperformance bonus: Up to 15% of your centres outperformance, paid annually (Average bonus FY23 was £40,000!) Access to our Electric Vehicle scheme 50% off food when you are working Optional pension plan Earn additional days holiday with length of service up to five days Ongoing training and development Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. Opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success. Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more. To be successful, you should have: Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry Experience managing a budget size of at least £1m A relentless approach to delivering the best operational standards in the industry Evidence of optimising sales and performance of a business unit A passion for people, with evidence of coaching, developing, and progressing your team An empathetic and compassionate approach Resilience, flexibility, and adaptability, to fit in with our fast-paced environment Willingness to work nights and weekends The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, were proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and were committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

Commercial Operations Manager (must have Transport Manager CPC licence) Location: Halesowen | West Midlands Reports to: Operations Director / Managing Director Department: Operations & Logistics Hours: Monday to Friday, 8:00am – 5:30pm Contract: Permanent, Full-Time Salary: £50,000 – £55,000 per annum The Opportunity We’re looking for an experienced Commercial Operations Manager with a valid Transport Manager CPC to take ownership of our logistics and transport operation and help drive the business forward. This is a senior, hands-on role combining commercial leadership with statutory responsibility. You’ll be the named Transport Manager on our Operator’s Licence, ensuring full DVSA compliance, while also leading operational performance, improving profitability, and delivering an outstanding service to our customers. If you’re someone who enjoys balancing commercial strategy, operational control, and compliance, and wants real influence within a growing business, this role offers exactly that. What You’ll Be DoingCommercial & Operational Leadership • Lead and optimise day-to-day transport and logistics operations., • Own budgets, P&L, KPIs, and performance reporting to drive efficiency and profitability., • Identify and develop new commercial opportunities to grow revenue., • Analyse operational data and turn insight into continuous improvement., • Work closely with sales, customer service, and internal teams to deliver a seamless customer experience., • Negotiate and manage contracts with suppliers, subcontractors, and service provider., • Control costs across fleet operations, fuel, labour, and maintenance. Transport Manager & Compliance (CPC) • Act as the nominated Transport Manager on the Operator’s Licence., • Ensure full compliance with DVSA requirements, Operator Licensing rules, tachograph legislation, and the Working Time Directive., • Maintain fleet roadworthiness through robust maintenance schedules, inspections, and defect reporting., • Oversee driver compliance including licence checks, CPC training, infringements, and standards of behaviour., • Stay ahead of changes in transport legislation and adapt business practices accordingly., • Prepare for and manage DVSA audits and any public inquiries., • Maintain accurate records and liaise with the Traffic Commissioner and DVSA when required. People Management • Lead, motivate, and develop a team of drivers, planners, and operational staff., • Set clear objectives, carry out regular performance reviews, and support development., • Promote a culture of safety, accountability, and compliance across the operation. What We’re Looking For Proven experience in a senior logistics, transport, or operations management role. Valid Transport Manager CPC (National essential; International desirable). Strong knowledge of UK transport legislation and Operator Licence obligations. Commercially minded, with experience managing budgets and negotiating contracts. Confident leader with excellent communication and people-management skills. Comfortable using TMS, fleet tracking systems, and Microsoft Office. A calm, solutions-focused approach and the ability to perform under pressure. Key Measures of Success Operator Compliance Risk Score (OCRS) On-time delivery performance Cost per delivery / cost per mile Fleet availability and downtime Driver compliance and infringement rates Customer satisfaction Order fulfilment Team performance and engagement Important Information This position requires you to be formally named on the company’s Operator’s Licence and to dedicate sufficient time to meet all statutory responsibilities as a Transport Manager. Any changes affecting your ability or fitness to fulfil this role must be reported in line with transport legislation. Job Types: Full-time, Permanent Benefits: • Company pension, • Free parking, • On-site parking Work Location: In person

Bathroom Bubbles is a rapidly growing company operating in the omnichannel space, supplying products to various sectors, including e-commerce, plumbing merchants, bathroom showrooms, and other retailers. We are committed to providing exceptional customer service and to creating opportunities for our team members. We are seeking a high-energy, "Modern Manager" to lead our Tipton showroom. This is a dual-impact role – you will be responsible for the physical showroom’s sales performance and the brand’s digital "shop window" via social media. You will bridge the gap between our loyal trade counter regulars and new retail customers, turning technical products into aspirational spaces. Key Responsibilities 1. Sales & Showroom Management: Drive Revenue: Achieve monthly sales targets by converting walk-ins and trade referrals into high-value orders. Expert Consultation: Provide technical advice to tradespeople and design inspiration to homeowners. Lead Management: Proactively follow up on quotes and manage the sales pipeline from initial inquiry to final delivery. Standard Setting: Maintain a "showroom-ready" environment at all times ensuring displays are clean, functional, and correctly priced. 2. Social Media & Digital Marketing: Content Creation: Use a smartphone to capture daily "behind-the-scenes" content, new product arrivals, and completed project photos. Platform Growth: Manage and post to the company TikTok, Facebook and Instagram accounts, focusing on the Tipton/Dudley/Black Country community. Trade Spotlights: Feature local contractors and their work on our channels to build community rapport and reciprocal tagging. Engagement: Respond to comments and direct messages to convert "likes" into showroom appointments. 3. Trade Relations: Collaborate with the Trade Counter team to identify customers who have upcoming projects requiring showroom products. Visit local sites or offices occasionally to build relationships with key accounts in the Dudley area. The Ideal Candidate: Experience: 3+ years in a senior trade sales or showroom environment (e.g. KBB, Electrical, or Builders Merchants). Digital Savvy: Comfortable using social media apps (Instagram/Facebook/TikTok) and basic photo-editing tools to promote the business. Communication: Able to switch effortlessly between "trade talk" with a plumber and "design talk" with a homeowner. Local Knowledge: A resident of or familiar with the Black Country trade landscape. Technical Skills: Ability to read building plans; Experience with CAD software is a major plus. The successful candidate will receive the following benefits: Pension Scheme 20 days holiday + 8 Bank Holidays Why should you apply To join a fantastic company To become part of a great team To showcase your knowledge and skill set

Role – INTERIM FMCG NATIONAL ACCOUNT MANAGER c£65k - £75k + £6k car allowance. + Excellent Benefits (HYBRID - 2 days on site) • 4 MONTH - 6 MONTH CONTRACT, • ESTABLISHED (130 years) and still GROWING AND PROFITABLE BUSINESS, • EXPERIENCE IN AN FMCG ENVIRONMENT ESSENTIAL, • FLEXIBILE LOCATION (CAN BE BASED ANYWHERE IN THE UK) Our client is a leader in their field and due to continued growth, have an exciting new role. They are seeking a dynamic National Account Manager to unlock distribution in Value Retail.. This role is pivotal in driving distribution and revenue growth by securing and scaling new listings in top-tier UK grocery retail. The ideal candidate will have a hunter mentality, thrive on opening new doors, and bring a strong track record of winning significant distribution gains in major UK grocers. Duties and Responsibilities • Open new grocery accounts – ideally Value Retail and deliver material distribution wins., • Develop and execute tailored joint business plans that align with customer and brand strategy., • Strong understanding of the key grocery levers: Distribution, Range, Price, Promotion and Shelf Space., • Leading customer negotiations and presenting compelling brand and category propositions., • Working with Marketing team to optimise all opportunities Skills and Experience • Highly self-motivated with an entrepreneurial spirit and passion for winning new business., • Demonstrated success growing an SME/FMCG brand within UK grocery; challenger brand experience highly desirable., • Strong commercial acumen; able to build profitable and sustainable business plans., • Highly collaborative but also capable of operating autonomously in a fast-paced, agile SME environment., • Resilient, results-driven, and comfortable with ambiguity and change., • Experience with accurate sales forecasting and full P&L accountability. If you feel you have the skills and experience necessary, please upload your CV in the first instance

Business Development Manager - Contract Electronics Manufacturing Services (EMS/CEM) Field / Remote - East UK Territory (Cambridge, Luton, Stevenage, Peterborough, Midlands, North West, North East & Scotland) £60,000 basic + car allowance + uncapped commission (OTE £100K+) + private health Step into a role where your technical sales ability drives real growth - not just maintains existing accounts We are partnering with a well-established and growing Contract Electronics Manufacturer (CEM) to appoint a field-based Business Development Manager for the East UK territory. This region includes a high concentration of OEMs operating across electronics, industrial technology, medical, marine, and other specialist sectors. This is a strategic field sales position, ideally suited to someone with a strong understanding of electronic manufacturing or component distribution who is ready to lead on customer acquisition, technical engagement, and long-cycle commercial growth. Key Responsibilities Secure new OEM customers across high-growth verticals such as medical, industrial, automation, navigation, and specialist electronics Expand revenue from selected house accounts, working alongside an internal Account Manager in a 'two-in-a-box' model Build a structured and sustainable territory development plan, mapping and prioritising prospective clients Lead commercial and technical conversations with buyers, engineers, and product stakeholders to scope and propose value-driven solutions Manage sales cycles typically ranging from 6 to 9 months, with average deal values between £100K and £500K+ Collaborate closely with in-house engineering, quoting, and project delivery teams to ensure alignment and successful onboardingYou will typically spend two to three days per week in the field, engaging customers and prospects directly. You will also be supported by dedicated internal resources including marketing, data tools, and pre-qualified inbound interest to supplement your outreach. Ideal Candidate Profile We are open to candidates at different stages of their career, provided they bring the right technical mindset and commercial drive. You may be: A Business Development Manager or Sales Engineer from an EMS, CEM, PCBA, or electromechanical manufacturing environment An ambitious Account Manager or Applications Engineer with OEM-facing experience, now looking to step into a pure new business role A technical components salesperson (e.g. connectors, semiconductors, interconnects, enclosures) from a distributor or manufacturer, with a consultative sales approach and OEM networksKey Skills and Attributes Sound knowledge of PCBA, cable assembly, box build, or electronics manufacturing processes Ability to read and discuss BOMs and high-level technical requirements Confidence dealing with both procurement and engineering stakeholders Commercially driven with a hunter's mindset, capable of managing long-cycle consultative sales Highly self-motivated, field-based, and committed to territory ownership and pipeline disciplineWhat You Can Expect £60,000 basic salary Car allowance Uncapped commission structure: 1.5% on all new business 0.5% on revenue growth from existing accounts (paid for two years) Private health insurance Ongoing professional development and clear progression routes into senior commercial or strategic rolesWhy This Role? Join a resilient, future-facing EMS business with UK and European manufacturing capability Work with forward-thinking, technical colleagues who will support you in delivering outstanding customer service Benefit from a field-based commercial culture that values autonomy, credibility, and proactive effort Combine the best of new business challenge with the stability of selected house accounts Help shape how future OEM clients are won and grown across a strategic regionApply now to take your next step in technical sales and shape your own commercial success story. Please quote reference: LX (phone number removed)

An extremely profitable distributor of raw materials requires a New Product Innovation Manager to be highly creative in the development of new, innovative commercially viable products for the business. The ideal candidate will hold a degree in relevant field such as chemistry, materials science, physics or chemical engineering. Commutable from: West Bromwich, Oldbury, Walsall, Dudley, Stourbridge, Kidderminster, Wolverhampton, Telford Package: £60,000 - £70,000 p.a. +Bonus +Medical Cash Plan +Enhanced pension scheme Suitable for: NPI Manager, R&D Manager, Innovation Manager, Innovation & Development Manager, Head of Innovation, Innovation Lead, Innovation Programme Manager, Senior Product Development Manager The Role Reporting into the Sales & Marketing Manager you will have the following duties: - Work closely with the Sales & Marketing Manager to develop the product development strategy. - Build a strong technical relationship with potential customers. - Attend potential customers meetings with the Sales & Marketing Manager and provide technical information. - Support the sales team with technical information on new products. The Person Educated to degree level you will have the following experience: - Proven experience in the development and on time delivery of the innovation pipeline. - Hands on approach to different development projects. - Research & development. - Ability to build good working relationships and commercial awareness. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details

Talentmark are recruiting for a New Product Innovation Manager to join a specialist chemicals manufacturing company at their site based in Dudley, on a full time, permanent basis, for a salary of £60,000 - £70,000, dependent on experience. Our client manufactures and distributes emulsions, waxes and oils internationally. They are looking for a creative New Product Innovation Manager to join their Technical team and collaborate closely with Sales and Marketing, to innovate and develop new and commercially viable products for the company. You will report to the Sales & Marketing Manager and link to R&D Teams within the UK and globally. Location: The New Product Innovation Manager will be based at the company's site in Dudley, easily commutable within the West Midlands. New Product Innovation Manager Role: Your main duties will include: Developing new products for new markets, and managing the new product development process from scale-up to production trials. Developing the product development strategy in collaboration with the Business and Sales & Marketing Managers. Developing long term innovation plans to grow the business. Building strong technical relationships with potential customers and suppliers including by in-person visits. Testing new products and evaluating new and raw materials to support development and innovation. Supervising the Product Development team.Your Background: The ideal candidate for this role will have the following skills and experience: Degree in Chemistry, Materials Science, Polymer science, Physics, Chemical engineering or a related subject. Proven experience of developing and delivering an Innovation pipeline on time. Hands-on and dynamic in development projects. Demonstrable customer-facing experience. Product development experience. Full UK driving licence and access to a car. Ability to easily travel internationally to company sites in Europe.Entitlement to work in the UK is essential. For more information or to apply for this New Product Innovation Manager position, please contact Tehmina Sepai on (phone number removed) or email (url removed). Please quote reference (phone number removed). If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page ((url removed)) and follow us to see our latest jobs and company news

Position: Business Development Manager – Large Format Printing Location: West Midlands (hybrid) Salary: £50k - £60k + commission (Negotiable) Company: A long-established, innovative Large Format Print company, specialising in Signage, POS Display, Exhibitions/Events, Wayfinding, Fit-outs, Building Wraps and Hoardings. Delivering clients graphics small and large, alongside complex, specialist projects and expert installations to a diverse customer base. They are dedicated to sustainability and a drive towards 100% eco-friendly alternatives across their product range. Position: • The role is for an experienced and motivated Business Development Manager to join the team, • Confident in holding a combined role of generating revenue, and managing projects from initiation, to successful completion with the assistance of a dedicated support team, • This unique role requires a professional with excellent communication and interpersonal skills, strong sales acumen, methodical project management skills, along with the ability to foster lasting client and in-house support team relationships Key Requirements: • Proven experience in both sales and project management, specifically within the Large Format Printing & Graphics industry, • New business development, • A strong understanding of project management, materials and best practices, • Demonstrated ability to meet or exceed sales targets while effectively managing multiple projects

Our client are a leader in the creation of high-tech solutions for the eCommerce and Logistics market space. They provide a multi-carrier solution to small and large businesses alike, providing a single point of contact and a simple Customer focused delivery solution. They provide accurate and up to date tracking of all parcels, manage all questions and queries and seamlessly handle claims for missing and damaged goods. Their solution has helped many retailers reach customers across the UK and worldwide that were previously out of their reach. Role Description An Account Manager who has overall responsibility for managing the collaborative relationships with their mid-tier customers. They are responsible for developing relationships and retaining their customers; connecting with key business executives and stakeholders and scheduling regular business review meetings with customers. The role of an Account Manager is field based looking after customers based in the Midlands. The expectation is to visit the customer base 2/3 days on the road: they can use our clients offices or their home, so it's home and field based. You will initially have a base of around 30-40 customers, with new business accounts being handed over within their postcode/geographical area. The total value of accounts does vary, but the territory currently has an annual spend of between £3 million and £5 million. Main areas of responsibility - Managing a customer portfolio for mid-tier customers; - Acting as the primary point of contact for our clients customers; - Liaise with internal departments, including Customer Services, Operations, Pricing, Accounts and IT to improve the entire customer experience; - Answer customers queries and identify new business opportunities amongst existing customers; - Retention of customers and nurture those key relationships over time; - Meetings with customers as necessary; - Presentations to key customer contacts regarding our clients products and services; - Providing accurate status reports of existing accounts and new business opportunities; - Generation of new business sales from existing customer accounts through upselling and cross-selling; - Manage, maintain and improve the Customer's business profitability through commercial rate reviews and cost management; - Collaborate with Sales team to support onboarding of new mid-tier customers; - Meeting deadlines, and achieving targets as set by Manager; - Ensuring that the customers within your remit adhere to payment terms; - Maintain accurate records of customers interactions up to date on HubSpot; Experience - 3 years consultative selling experience working at Board level within the Parcels, Logistics, Freight, Pallets or Mal Distribution industry - Proven work experience as an Account Manager, Sales Manager or relevant role Essential: - Account management experience with ability to demonstrate skills; - Commitment to excel; - Proven track record in sales / logistics environment; - Excellent presentation and negotiation skills; - Good organisational and time management skills; - Tireless relationship builder; - Problem solving and critical thinking skills; - Customer Focused Solutions Experience; - Negotiation Skills, Listening Skills, Communication Skills, Presentation Skills, Time Management Skills, Influential; - Build and maintain strong, long-lasting customer relationships; - Ability to negotiate contracts and close agreements to maximize profits; - Develop trusted advisor relationships with our clients customers; - Prepare reports on account status; - Assist with challenging client requests or issue escalations as needed; - Strong verbal and written communication skills - Understanding of consumer behaviours and industry trends; - Value based selling skills; - Extensive, accurate product knowledge; - Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization; Desirable: - Project Management Skills, - Solid experience with CRM software (e.g. Salesforce, HubSpot) and MS Office Personal: - Excellent communication skills; - Listens to and values the opinions of others; - High level of integrity, trust and respect; - Ability to make decisions; - Good problem solving skills; - Approachable, adaptable and flexible; - Positive 'can-do' approach - Self-motivated, ambition to succeed

An innovative, market-leading manufacturer and supplier of print technology and consumables is seeking a Business Development Manager to join the business in a brand-new role. This is a rare opportunity to join a premium, globally recognised brand operating at the cutting edge of the textile, sports, fashion and workwear markets. The company supplies products to international sports teams and major global brands across the UK and US. This role focuses on new business growth and maximising existing and lapsed accounts through strategic relationship building and market development. You will have the freedom to shape the role, identify emerging trends, and influence future product direction in a highly innovative environment. The business supplies a mix of equipment and long-term consumable products, creating strong recurring revenue and long-term customer partnerships. This is a field-based role, with travel across the UK and approximately one day per month on-site at the company's office in the South of the UK. Key responsibilities include: Identifying, targeting and securing new business opportunities within the textile, apparel, sports, fashion and workwear sectors Building strong, long-term relationships with customers and acting as a trusted advisor Promoting and selling premium print solutions aligned with customer requirements Developing and executing strategic sales plans to achieve and exceed revenue targets Staying informed on industry trends, competitor activity and emerging market opportunities Working closely with internal teams, including marketing and product development, to deliver outstanding customer solutionsThis opportunity would suit commercially minded candidates from branded merchandise or promotional products who understand the process of selling into the design and creative manufacturing sector and enjoy developing new business. Relevant backgrounds include promotional products, branded merchandise, textiles, badges, inks, sports kits, print consumables, heat transfer, embroidery or garment decoration. Candidates should ideally have experience selling bespoke or adaptable products into clothing or print businesses, rather than coming from a reseller environment where product development input is minimal. You will ideally have: Around 5+ years' experience in business development, sales or account management A valid UK driving licence with no more than 6 points A proven track record of winning and growing business Strong communication and presentation skills Flexibility to travel nationally as part of a field-based roleClients are primarily based across the Midlands, with national coverage. Ideally candidates will be located within one hour of the lower to upper Midlands. As a guide, candidates would ideally not be based south of Basingstoke or north of York, although exceptional experience may allow some flexibility. The package includes: Competitive basic salary plus performance-based commission Comprehensive training and development Clear progression opportunities within a global brand Access to high-quality premium products with an excellent industry reputation A supportive and innovative working environment Opportunities to collaborate and network internationally within the wider groupThis is a unique opportunity to join a business in a newly created role, offering genuine scope to shape the position, work with premium products customers are happy to buy, and contribute to an innovation-led organisation where new ideas and market-driven product development are actively encouraged. About Zero Surplus Zero Surplus is one of the UK's premier recruitment agencies, based just outside Cambridge. Our recruiters source staff for small and international businesses across the South of England. For registration purposes, please let us know where you are currently based or which locations you are considering, along with your required salary and notice period. Please upload a Microsoft Word version of your CV where possible, excluding text boxes or images. Any data we collect from you will be stored and processed in accordance with Zero Surplus' Privacy Policy

IT Manager Location: Halesowen (Hybrid – 3 Days On-Site Weekly) Salary: £45,000 – £50,000 A well‑established UK distribution business is seeking a technically strong, hands‑on IT Manager to oversee a predominantly e-commerce environment across two local West Midlands sites. This role is perfect for a IT generalist who is comfortable working across 1st, 2nd, and 3rd line support, enjoys getting involved in all areas, and can confidently pick things up as they go along. While E‑Commerce experience is highly desirable, strong experience with ERP, CRM, or other business‑critical systems will also be considered. The organisation values individuals who are practical, honest, and comfortable leading operations without being heavy‑handed. Key Responsibilities Lead day‑to‑day IT operations across two sites and remote sales teams. Provide 1st, 2nd, and 3rd line support, acting as the go‑to person for all technical issues. Manage, support, and enhance business‑critical applications — especially E‑Commerce, but also ERP, CRM, or equivalent systems. Troubleshoot, diagnose, and resolve system and application issues across multiple environments. Manage user administration, access control, permissions, and configuration. Coordinate upgrades, integrations, enhancements, and general improvement initiatives. Work closely with external partners and vendors on fixes, updates, and technical input. Support reporting, dashboards, and data‑driven decision‑making. Identify opportunities for process improvement across IT and application workflows.Essential Experience Strong background in system/application support, with experience across 1st–3rd line. Exposure to E‑Commerce platforms is highly desirable, though ERP, CRM, or similar systems experience is equally valuable. Understanding of integrations, data flows, APIs, and platform configuration. Experience coordinating IT activity across multiple stakeholders or operational sites. Honest, pragmatic communicator with a hands‑on approach and willingness to get involved in all areas. Experience working within distribution, retail, or other operationally focused environments

HSE Advisor The Role: As an HSE Advisor, you will support Barhale Construction Services Ltd (BCS) to meet the requirements of the Health, Safety & Environmental management systems. You will assist the site teams and managers through your inspections by recognising hazards and seeking to minimise risks whilst creating, maintaining, and improving health, safety, environmental and quality standards. You will champion HSE initiatives in the workplace whilst ensuring that legislation is adhered to. Key Responsibilities: Support the provision of health & well-being within the business, under the direction of the business unit Director and Head of HSEQ. Lead on incident investigations to identify learning and prevent recurrence Complete regular HSE inspections to maintain the expected HSE standards within Barhale Provide accurate and timely HSE advice to BCS employees and contractors Assist with the management of subcontractors via RAMS reviews and inductions Support successful onboarding by delivering HSE inductions Produce monthly HSE statistics for senior management Champion business-wide HSE initiatives at a local level Provide technical advice and support in the development of risk assessments and safe systems of work Chair monthly HSEQ consultation meeting and lead on the close-out of actions Represent BCS at Barhale’s weekly HSEQ meeting Barhale Represent BCS at internal and external audits, maintaining accreditation to ISO14001, ISO45001 and ISO9001 Support with the delivery of HSE-related information, instruction and training Be an ambassador for the integrated management system and ensure it is embedded at all levels within the business Ensure compliance with relevant health, safety and environmental legislation Ensure business-wide HSE communications are cascaded appropriately Promote the value of occupational health at a local level Keep local and corporate management informed on the status Monitoring, verifying & reporting HSEQ statistics for regions every month as directed. Log all significant PI’s, Minor Injuries, RIDDORS onto Envoy, completing the investigation (for significant PIs, RIDDORS, LTi’s) and producing a safety alert within 4 working days. Produce monthly HSEQ report for HSEQ Manager and Regional Lead, incorporating locally agreed information and content. Monitor Regional HSEQ trends, highlighting areas for improvement and supporting Regional Leads on improvement deliverables. Produce and cascade monthly PI posters with ‘closing the loop’ information.Key relationships: Head of HSEQ Business Unit Director Heads of Department HSEQ Systems & Audit Manager Quality Co-Ordinator Operations Manager Fleet Manager Barhale HSEQ team Person Specification: The successful candidate is likely to meet all the following criteria: Essential NEBOSH general certificate or equivalent ISEP foundation certificate in environmental management or equivalent Familiarity with PUWER, LOLER, COSHH, L117, Work at Height Regulations Ability to lead by example and promote safe working practices Experience working in a fast-paced, heavy industry, manufacturing and/or hire and sales environment Proficient in the use of Microsoft applications, including MS Word, Excel and OutlookDesirable Experience of training delivery (Level 3 AET / PTTLS) Trained internal auditor to ISO9001/ISO45001/ISO14001 Knowledge of machinery safety (Supply of Machinery Regs, EC Machinery Directive) Experience within the construction industry, including heavy civils and water sector About BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation, which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment, which, along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards How to apply: Please send your current CV and cover email outlining your suitability for the role and quoting the reference number to

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