RETAIL SALES EVENT DIRECTOR
23 hours ago
Birmingham
F&B Event Manager Retail, Exhibitions Centre, NEC, Birmingham | Full-Time / Permanent £42.5k + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. An F&B Event Manager – Retail for the Exhibitions at the NEC would be responsible for planning and delivering exceptional food and beverage operations across retail outlets during events. They would manage teams, coordinate with suppliers and event organizers, and ensure that all retail F&B offerings meet commercial targets, brand standards, and guest experience expectations. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritize people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events – including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. F&B Event Manager- The role The F&B Event Manager will be expected to deliver exceptional guest experience and commercial performance within designated operational areas, ensure the safety of our team and guests. Coach and support F&B Event Leads to maximize business area performance and develop their teams. Empower F&B Event Leads and other team members to achieve their KPIs and maintain high standards. Constantly focus on improving quality of delivery, customer experience, operational efficiency, and cost control. Take ownership for implementing new initiatives that drive sales, improve operational efficiency, control costs, and enhance guest experience. Monitor performance. Manage profit and loss, budgets, sales forecasting, and other key performance indicators to deliver operational excellence and enhance profitability. Ensure operational areas meet health & safety standards, comply with licensing policies and law. Create a positive and engaging working environment / culture to attract, recruit and retain the best talent. During quiet periods provide support / cover to other roles in the business / venues. Strong commercial acumen. Proven ability to identify and implement commercial opportunities and manage costs. Experience in budgeting, forecasting and financial analysis. Competitive salary with bonus and full company benefits ~23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme ~ Aviva Digicare , Medicash (dental, optical, therapy treatments) ~ Mental health support: 24/7 Employee Assistance Programme ~ 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave ~ Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships ~ Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products ~ Development opportunities: Professional subscriptions, ongoing training and structured career pathways ~ Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Together, we create unforgettable experiences – and shape the future of hospitality.