Trabajos complaints en Watford - Page 2

Ensuring complaints are recorded onto the complaint database, reporting and seeing through to completion within the firm's complaints handling policy and SLA. * Driving root cause analysis and ...

Customer Relations Manager/Complaints ManagerSalary: £44,108.95 P/A plus fantastic benefits! Hours: Core Working Hours (37.5 per week)Hybrid - 2 days in the office and 3 at home. Location

Deal with complaints, nuisance and tenancy disputes as they arise. Work with tenants to promote self-help and mediation approaches to dispute resolution and address and escalate in line with ...

The fluent German Speaking Travel Guest Relations Executive will resolve complaints efficiently and collaborate cross-functionally to drive member-focused outcomes. This role will work closely with ...

They will also handle escalations for complex complaints and serve as a subject matter expert in designated products. Responsibilities: · Completes the intake process of complaints through phone and ...

Supervise the complaints process, providing expertise and advice when decisions need to be made. * Oversee the Professional Conduct Manager's administrative duties for the Committee. * Manage the ...

Customer complaints: Acknowledgement and recording of customer complaints, informing the necessary departments of the complaints, Agree up action to be taken in conjunction with TAM, Respond to ...

Dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. * Work with your managers to answer escalated customer complaints * Work ...

Address customer complaints and issues in a timely and empathetic manner. Investigate and analyse customer concerns to determine the root cause and provide appropriate solutions. Maintain detailed ...

To be responsible for investigation, resolution and reporting of all works and customer related complaints onto complaints database. * Capture and coordinate all of the customer satisfaction surveys ...

Resolve any escalated complaints and ensure that an effective Complaints and Customer Care Procedure are in place. * Carry out product training with residents as appropriate. * Contact residents post ...

You will also be asked to process orders, modifications and escalate complaints across several communication channels. * To do well in this role you will need to be able to remain calm when customers ...

In order to be considered you must have extensive knowledge and experience of: * responding to statutory nuisance complaints under Environmental Protection 1990 and dealing with construction sites ...

The Ombudsman can investigate complaints of maladministration by the trustees or managers of a pension scheme, or by an employer on a pensions matter. TPO supports the Ombudsman, and the Deputy ...

As Complaints Customer Service Advisor at Hyde you will be the first point of call for customers to talk through their concerns and identify the best route for a resolution. You will manage all ...

Our client is looking for someone with experience of B2C customer service, resolving complaints and taking and tracking orders. Preferably you will have some experience with SAP, but if not that used ...

Monitor and support the management of business' complaints leading major case reviews where a significant complaint has been received * Work with the team to effectively implement agreed action plans ...

Repairs Resolution Officer SouthwarkI am recruiting for a local authority who is looking for someone to be responsible for answering stage one complaints and members enquiries on behalf of repairs ...

Review complaints related to Venture Capital products like VCTs and EIS schemes and DB pension transfer advice. * Conduct case reviews, assess various provider responses, and progress cases through ...

Working closely with senior individuals, your focus will be on Complaints management to ensure it meets the firms' company and regulatory expectations, as well as Conduct Risk in relation to Lloyd ...

Simple complaints : complaints up to a certain level of complexity, no complaints with legal or financial impact * Telematics: technical queries related to the vehicle (GPS, Bluetooth, smartphone ...

Review of client complaints to produce an effective handover where applicable to Cancellations Team. * Maintenance of client profile including additional sites, change in employee information and ...

You'll be working alongside a supportive team to answer and resolve customer queries and complaints via email, letter and telephone, ensuring any issues are addressed quickly and to the highest ...

Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers. * Maintain effective relationships with key stakeholders, clients ...