Trabajos performance manager en Birmingham - Page 5Crear alertas

Area Manager - Multi-Site Retail & Service Business Location: Birmingham (Sutton Coldfield area) Salary: DOE Recruitment Partner: Hatched Talent Solutions About the Business Our client operates a successful group of retail and service locations across the Midlands. They're known for quality, community reputation, and a commitment to improving standards at every level. They're now seeking an Area Manager to oversee two key Birmingham sites and lead them into their next stage of growth. The Role You'll take full responsibility for operational performance, people management, and business development across multiple service sites. This is a fantastic opportunity for someone with dry-cleaning, retail, or service management experience who thrives on improving efficiency and driving results. Key Responsibilities Oversee operations across two retail/service sites. Coach and motivate teams to deliver great customer experiences. Improve efficiency, processes, and profitability. Ensure consistent service quality and operational discipline. About You Background in multi-site retail, laundry, or service management . Visionary mindset - focused on improvement, growth, and leadership. Commercially aware and confident managing teams. Organised, accountable, and proactive. Why Join This is a hands-on leadership role within a growing, family-run business that values trust, innovation, and staff development. Apply today via Hatched Talent Solutions , the official recruitment partner. TPBN1_UKTJ

Location: Covering Birmingham, Worcester, Coventry, Leicester, and Northampton Hours of work: 37.5 hours a week Salary: Competitive Salary + Bonus + Company Car / Car Allowance + Benefits Ready to make your mark? At Daikin , were looking for a driven Consultant Development Manager to lead the way in HVAC innovation across the Midlands. This is your chance to take control of your territory, build powerful relationships, and influence major projects The role: Relationship Management: Build and maintain strong relationships with consultant customers to ensure Daikin is specified in their projects. Sales Growth: Maximise sales opportunities and achieve agreed targets through face-to-face and virtual customer visits. Specification Development: Collaborate with Pre-Sales teams to deliver high-quality project specifications and expand Daikins product range. Customer Support: Act as the first point of contact for consultant firms, providing technical expertise and guidance. Pipeline Management: Own and manage project pipelines, track progress in CRM, and ensure accurate reporting. Training & Upskilling: Deliver technical presentations and CPD sessions to enhance customer knowledge of Daikin products and industry legislation. Whats in it for you? Daikin UK care about what we do and who helps us to do it, so we put great emphasis on rewarding our employees every step of the way. This includes: Highly competitive bonus 7% contribution towards your pension Comprehensive private medical and personal accident insurance plans Investment in your training and development to encourage and support your career progression within the company About you: HVAC experience Previous experience as a Consultant Development Manager Proven track record of achieving sales targets Strong external sales experience Excellent communication and presentation skills Highly organised, self-driven, and confident in building relationships Strong commercial acumen and ability to negotiate and close deals Good computer literacy and CRM experience About us: Daikin UK Ltd provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 100 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology. We are committed to fostering a diverse and inclusive workplace where all employees and applicants are valued and respected. We believe that diversity in our team enhances creativity, innovation, and performance. We welcome applications from individuals of all backgrounds. Join us in creating an environment where everyone can thrive. TPBN1_UKTJ

We're Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we've grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we're powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you'll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don't meet every point but believe you have the skills to succeed, we encourage you to apply. Provide management across your portfolio of developments, including complex or high-profile sites. Conduct site inspections (where applicable), ensuring compliance and identifying areas for improvement. Support onboarding of new developments and transition of outgoing sites. Act as a mentor and escalation point for Property Managers and Assistants, offering guidance on complex issues. Build strong relationships with clients, residents, and contractors, ensuring clear and professional communication. Manage budgets, review expenditure, and support year-end account processes. Lead or support major works projects, ensuring timely delivery and stakeholder engagement. Deliver training and best practice sharing across the wider team. Collaborate with internal departments to ensure seamless service delivery. Provide detailed reporting and feedback to the Operations Manager on site performance and team development need What you need to succeed Proven experience in residential block management, ideally across varied portfolios. AIRPM qualification (essential); MIRPM or further qualifications (desirable). Strong understanding of building compliance, service charge budgeting, and leasehold legislation. Confident communicator with excellent organisational and problem-solving skills. Comfortable working independently and managing multiple priorities. Full UK driving licence and willingness to travel. Why join us? Time to Recharge: 25 days' holiday plus bank holidays Future Security: Enhanced pension scheme based on role Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally Mental Health Support: 24/7 mental health services Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way Giving Back: One volunteer day annually to support a charity or cause close to your heart Reward Platform: Monthly perks to spend how you like At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we're here to help you succeed. TPBN1_UKTJ

Project Engineer People Solutions are currently recruiting for a Project Engineer to join our well-established client based in Tipton . This is a fantastic opportunity for a motivated and organised professional to oversee and coordinate production activities across Manufacturing, Procurement, and Operational Quality within a highly technical engineering environment. This position offers a diverse and challenging workload, exposure to major engineering projects, and genuine opportunities for professional growth within a global organisation. Location: Tipton Shifts: Monday to Friday – 08:00am to 05:00pm (39 hours per week) Salary: £35,000 – £50,000 per annum (dependent on experience) Benefits: Competitive salary with annual reviews Company pension scheme Free on-site parking Ongoing training and career development opportunities Exposure to cutting-edge engineering projects Day-to-Day Duties: As a Project Engineer, you will act as the key interface between the Project Team and Production Operations, ensuring all project production activities are delivered safely, efficiently, and in line with contractual requirements. Your responsibilities will include (but not be limited to): Coordinating and overseeing all Manufacturing, Procurement, and Operational Quality activities for assigned projects. Ensuring all project inputs (drawings, specifications, BoMs, design data) are accurately transferred to production functions. Monitoring production progress and resolving blockers to maintain schedule and budget adherence. Supporting production planning meetings, updating stakeholders on progress, risks, and corrective actions. Managing project cost and time forecasts, identifying variances, and implementing recovery plans. Facilitating clear communication between Engineering, Project Quality, Project Management, and Customer teams. Overseeing in-house installation activities during production stages. Making informed make-vs-buy decisions in agreement with the Project Manager and reallocating budgets as required. Ensuring all documentation (MITPs, Route Cards, inspection records) is complete, accurate, and approved. Coordinating customer visits, inspections, and witness points both onsite and at supplier premises. Ensuring Project Quality receives all required inputs to complete the Lifetime Quality Record (LTQR) package. Monitoring and assisting with the resolution of Non-Conformance Reports (NCRs). Ensuring full compliance with Health & Safety and company policies at all times. Essential Skills and Experience: To be successful as a Project Engineer, you will need: Minimum 5 years' experience in a Project Engineering or Production Coordination role within a manufacturing or engineering environment. Strong understanding of production processes, tolerances, and work scopes. Proven experience managing cross-functional teams across Manufacturing, Procurement, and Quality. Ability to develop and maintain project plans (e.g., Gantt charts) and monitor progress against time and budget. Knowledge of Earned Value Analysis (EVA) and financial reporting. Excellent communication and organisational skills with the ability to liaise at all levels. Proficient in Excel and PowerPoint; Power BI experience is advantageous. Understanding of Root Cause Analysis (RCA) and process capability data. Calm, methodical, and detail-oriented approach to problem-solving. Strong leadership and influencing skills to drive performance. Desirable Experience and Qualifications: Degree (or equivalent) in Engineering or a related discipline. Six Sigma Green Belt or equivalent process improvement qualification. Experience in risk analysis, change control, and project reporting. Familiarity with Quality Systems and LTQR processes. Training Provided: Comprehensive onboarding and role-specific training will be provided, along with continuous professional development and career progression opportunities. Apply: If you are ready to take on this exciting opportunity as a Project Engineer, apply today by clicking the link below or contact our recruitment team to find out more. People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process. TPBN1_UKTJ

CNC Turner / Machinist Location : Dudley, DY1 4DA Salary : Competitive Contract : Full time, permanent - 40 hours per week, also overtime Reporting to: Machining & Fabrications Manager Benefits: Pension, 24 days holiday plus bank holidays, Life Assurance, Cash health care scheme - Paycare, Birthday Vouchers, EAP (Employee Assistant Programme) and Bike2Work Scheme ! Hayley 24/7 Engineering Services Ltd are now recruiting! Our purpose is to work with customers to maintain operations, increase efficiency, reduce total cost of ownership, and secure asset performance gains. We provide customers with quality round-the clock coverage for planned, predictive and reactive maintenance and repairs. Our main workshop is in Dudley, the capital of the industrial Black Country, West Midlands. Are you a skilled CNC Turner or Machinist with a passion for precision and problem-solving Ready to take your career to the next level in a fast-paced, forward-thinking engineering environment This is your chance to join a thriving team where your expertise will be valued, and your growth supported. As our CNC Turner / Machinist you will be responsible for: Programming, setting and operating XYZ protack and siemens lathes Involvement of day-to-day workshop in relation to quality, H&S and environmental activities Interpreting engineering data and documentation such as engineering drawings, technical data and computer-generated programmes Setting up, adjusting and editing equipment settings as applicable to the machine tool being used When using CNC equipment, to be able to produce, prove and /or edit programmes During and on completion of the machining process be able to measure and check the components produced and make adjustments to the equipment/programme to ensure the components meet the required specification Be pro-active in finding solutions to problems and identifying areas for improving the business Obtain, check, and use the appropriate documentation (Such as job instructions, drawings, QC documentation) In order to be successful in this role you must have: The ability to use mathematical techniques to understand the machining and manufacturing processes, such as speeds and feeds, calculating angles/tapers, material removal Understanding the practical and theoretical uses of the machines and their applications Understanding the structure, properties and characteristics of common materials used in the manufacture of machined components Health & safety, environmental or quality training would an advantage but not essential Ability to work to instruction and on own initiative Understanding of the typical problems that can occur during the machining process and how they can be resolved Selecting and using a range of measuring and testing equipment to check components are to the required quality and accuracy To be able to work under minimum supervision, taking responsibility for the quality and accuracy of the work. What We Offer: Be part of a successful, growing engineering group backed by a large multi-national organisation Join a supportive team that values accuracy, collaboration, and professional development Enjoy opportunities to grow your career in finance, with exposure to a broad range of accounting functions Work in an environment where your ideas and contributions really matter If you feel you have the skills and experience to be successful in this role then click on APPLY today! No agencies please. TPBN1_UKTJ

Area Sales Manager Birmingham , West Mids - Hybrid working £28,000 - £30,000 Plus Bonus, Car & Bens Join an established business with strong UK brands Selling garden products to garden centres Garden or Furniture trade retail or field sales experience preferred Job Description: This major international Garden furniture/ DIY trade supplier is looking for an Area Sales Manager to join their UK brand. Previous experience working in Field sales , within a garden retail business , furniture retail or selling to garden centres is advantageous. Key responsibilities include: Identify and approach non-stocking garden centres and meet with decision makers to explore sales opportunities Build trusting relationships with all existing and prospect customers Regular meetings with Buyers and Dept Managers to assess retail sales performance React to challenges and opportunities with improved merchandising, stock locations Active participation in trade exhibitions and company events Work within the UK sales team sharing best practice Regular meetings with MD to update territory sales results Key Skills/Experience Required: In order to maximise the success of this role we are looking for a candidate with excellent garden centre knowledge from either a retail or field sales background. Additional skills we seek include: Natural people person who builds relationships easily High levels of enthusiasm and positive energy Good knowledge of garden centre operations customer journeys, effective store layout, eye-catching merchandising, order processes Full driving licence and happy to travel on business as required Good IT skills and comfortable using a CRM, Excel, Outlook and Word. TPBN1_UKTJ

Davies Turner has an exciting opportunity for a Global Accounts and Specialist Services Manager to join the Global Accounts and Specialist Services department in Birmingham. Location: Coleshill, B46 1DT Salary: Competitive Job Type: Full - Time, Permanent Closing date is 28th November 2025 A little about Davies Turner Group Davies Turner PLC is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 Branches across the UK. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues. Global Accounts and Specialist Services Manager - The Role: We are looking for a highly motivated individual to lead the Global Accounts and Specialist Services department in Birmingham. You will be responsible for managing our Global Accounts and Specialist Services department with full profit & loss responsibility. You will have considerable drive and passion and share our ambitious plans to succeed in increasing revenues and growing our customer base through customer service excellence and a passion for continual improvement. You will have a proven track record of managing a busy operational department with at least 2 years managerial experience. As well as sound operational expertise and knowledge of Multi-modal supply chain services, you will demonstrate excellent customer service and communication skills ensuring you get the best out of your team and increase sales. Global Accounts and Specialist Services Manager - Key Responsibilities: - Line management of an operational team - Accountability for the profit and loss of the department - Working closely with Sales and Trade Lane Managers to develop our existing customers as well as new business wins - Set and maintain a high standard of customer service - Ensure a high level of accuracy for the department's accounting systems - Trade lane responsibilities - Setting the departmental budgets - Completing tenders and presenting to Key Account customers - Preparing KPI reports Global Accounts and Specialist Services Manager - You: To be considered for this position you will need to have: - Strong leadership and team building skills - A committed work ethic, drive and great initiative - Sound commercial sense with good financial acumen to maximise profits - Strong analytical skills in measuring performance and a drive for continuous improvement - Passion for delivering excellent customer service - 2 years managerial experience in Freight Forwarding - Excellent interpersonal skills - Knowledge of the industry is essential - Knowledge of all Microsoft Office suite applications, particularly Excel - Strong presentation skills - Travel around the UK may be required In addition, you'll also need the right to work in the UK - we are not able to sponsor work permits Global Accounts and Specialist Services Manager - Benefits*: - Up to 25 days holidays plus Bank Holidays - Life Cover - Profit related pay - Defined contribution pension scheme - Discounted store/shopping benefit scheme - Private Healthcare - Car Parking - Employee Assistance Programme - Industry recognised training * Some benefits are subject to a qualifying period We believe that this valuable range of benefits together with a competitive salary, offers an overall benefits package befitting of a caring, family owned Company. Closing date is 28th November 2025 To apply for this exciting Global Accounts and Specialist Services Manager role, please click Apply' now. TPBN1_UKTJ

Technical Services Manager Full-Time | Monday to Friday (with flexibility for out-of-hours support) Location: South of England Salary : Up to £57,000 per annum (DOE) Vetting Required: BS7858 Be Part of Something Bigger. Lead with Purpose. At 14forty, we're redefining what great workplaces look like. Our mission is simple: to make workspaces better - for people and for the planet. We deliver smart, sustainable, and human-centric facilities management solutions that help businesses focus on what truly matters. Now, we're looking for a Technical Services Manager to join our growing team working with our customer National Gas . This is a pivotal, national role responsible for delivering excellence in hard services across a varied UK-wide portfolio, covering the South of England. What You'll Do As our Technical Services Manager, you will lead the strategic delivery of technical services, ensuring compliance, consistency, and innovation across all sites. Your key responsibilities will include: Overseeing hard services delivery and statutory compliance across the national portfolio Managing outsourced maintenance contracts and internal engineering teams Maintaining and optimising the Planned Preventive Maintenance (PPM) schedule based on SFG20 and manufacturers' guidance Supporting area managers with PPM and remedial works Reviewing and validating quotes, method statements, and risk assessments Managing helpdesk and CAFM functions Leading and developing engineering teams to deliver high-quality service in line with H&S and statutory requirements Acting as the Authorised Person for Electrical Works, providing technical assurance and leadership Driving supplier performance through regular reviews and continuous improvement Supporting future planning and infrastructure strategies What You'll Bring Essential: 5+ years' experience in Facilities Management, covering both hard and soft services Recognised engineering qualification Authorising Engineer / Authorised Person in M&E disciplines Strong knowledge of statutory compliance, PPM planning, and energy utilisation Experience managing technical teams and contractors nationally IBOSH qualification Proficiency in Microsoft Office and CAFM systems Desirable: Formal project management qualification (e.g. Prince2, APM) NEBOSH qualification Membership of a relevant professional body (IET, CIBSE, etc.) Strong financial acumen and experience managing budgets Proven success in leading change management initiatives Ready to take the lead in a role where your expertise will make a real difference? Apply now and become part of a purpose-led team shaping the future of workplace experience. Job Reference: com/1108/41378001/52755794/SU #14Forty Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! #14forty TPBN1_UKTJ

Senior Infrastructure Engineer Pay up to £68,517 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a talented and highly skilled Senior Infrastructure Engineer with experience in Flexera FlexNet Management suite to join our community of tech experts and to lead our Flexera Engineering Team We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and significant experience will you need? Proven significant experience of designing, implementing and managing a Flexera on-premise installation including agent rollout and integrations with multiple technologies including Kubernetes deployment in AKS and EKS. Evidence a strong track record in designing and delivering infrastructure services and solutions, working within a hybrid server estate including multiple Operating Systems such as Microsoft Windows Server, multiple Unix or Linux distributions and containerised platforms, to meet strategic plans and roadmaps. Demonstrate significant experience in providing specialist technical support and assistance to projects ensuring definition and delivery of requisite non-functional requirements to architectural and roadmap developments. Exhibit significant experience managing, supporting and mentoring the development of team members to successfully deliver high quality outcomes that meet the customers' needs and provides value for money. Be able to show significant demonstrable experience of using multiple scripting languages across different operating systems including the deployment of Infrastructure as Code. Demonstrate significant experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. You and your role We're looking for someone who's passionate about tech and ready to take the lead in shaping how we monitor and manage the performance of our IT systems. You'll be part of the Enterprise Tooling Team, working on tools that keep our services running smoothly for millions of people across the UK. In this role, you'll be the go-to expert for Flexera FlexNet Manager Suite, designing and delivering new services, keeping everything stable and resilient and helping us get the most out of our infrastructure. You'll lead a small team, work closely with other engineers and stakeholders and make sure our monitoring tools are accurate, reliable and future ready. We're after someone who knows their way around cloud platforms, containers and infrastructure as code. If you've rolled out Flexera One agents across different environments and can navigate Windows, Linux, and Kubernetes with confidence this is the role for you. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 68,517 Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,000 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Process: We know your time is valuable, so our application and selection process are just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a single stage interview online. CLICK APPLY for more information and to start your application. TPBN1_UKTJ

Are you passionate about driving excellence in IT Service Management? The West Midlands Combined Authority is seeking a dynamic professional to help align ICT systems and services with ITIL best practice guidelines. In this pivotal role, youll ensure that all live systems are fit for purpose, secure, and continually improving, supporting the integrity and availability that our digital infrastructure demands. Youll champion efficiency, effectiveness, and adoption across the organisation. Youll play a key role in delivering performance insights for Digital and Data, helping us maintain high standards and optimize service delivery during an exciting and busy period. If you have proven experience in Service Management and thrive in fast-paced environments, wed love to hear from you. P lease note, this is a 6 month Fixed Term Contract. What you will be doing. Coordinate and Analyse service desk calls including Service Requests, Incidents, Changes and Problems and raise any queries To assist in the effective implementation of ITIL practices that add value to Digital and Data. To assist in maintaining good IT Service Management best practice (ITIL). To ensure that all ICT processes adhere to standards, aligning with the ITIL maturity model. To assist in the updating of a Service Portfolio and Service Catalogue, including the continual management of the Service Catalogue. Supporting the management of Major incidents, providing punctual actions, requesting the vendor of identifying root causes and defining remedial measures (problems, prevention, and avoidance). To assist the ICT Change Manager to help deliver an effective Change Management process, ensuring that changes are recorded, evaluated, authorised, prioritised, planned, tested, implemented, documented, and reviewed in a controlled manner, to minimise unpredicted impact on production services and reduce business risk. To assist in the planning and controlling of the movement of releases to test and live environments. To assist in process design, construction, implementation, and documentation. To create and assist in the Continual Service Improvement Programme (CSIP). To collect data, monitor, analyse and report on all Digital and Data services and assist in making recommendations for any continual service improvements. Analysis of key and local performance indicators; managing business performance to KPIs at functional levels. To monitor and report on service level agreements, operational level agreements and underpinning contracts. Whats essential. Experience of monitoring and analyzing data. Proven ITIL Service Management experience such as at least one of these processes such as: Service Request, Incident/Problem, Change, Release and Deployment Management. You will be ideally educated to Degree-level, (or have equivalent experience in similar role). Have a passion, interest, and the ability to be an advocate for Best Practices Knowledge of ITIL 4 backed by at the very least by a ITIL 4 Foundation level certification. Being dynamic, self-motivated, and working independently using own initiative. Results Focused and Driven. Customer and User Focused (Internal & External). Exposure to service level agreements and suppliers management and service monitoring methods. ITIL Foundation Certificate is desirable or willingness to undertake training in ITIL 4. Location. The location for this role is 16 Summer Lane, Birmingham B19 3SD with at least 2 days a week spent in the office. How to apply . Applying for a role with WMCA is straightforward. Follow these steps to get started. Create your Careers Account. Register with your name, email address, and a password. Build your Profile. Upload your CV to help populate your career and education details. Write your Supporting Statement. Make sure to address each of the required essential criteria. Submit your application. Do one final check and once complete, click submit. Anonymised Applications. Your uploaded CV wont be visible after submission. Our process is anonymised, and only the information in your profile is used for shortlisting . Be thorough in each section. Its your chance to showcase your skills and experience. Using Artificial Intelligence (AI) We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting. For help on how to write a supporting statement, please visit the FAQs section of our careers site. Reasonable adjustments. If you have an accessibility need, disability, or condition that means you might require changes to the application or recruitment process, please get in touch with our Recruitment Team (). Salary and benefits. We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered. We offer a comprehensive benefits package that includes: Local Government Pension Scheme ( one of the most generous pension schemes in the UK ). Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs). 28 days paid annual leave (with an option to purchase more) + Statutory days. EV car benefit scheme Healthcare plans. Discounted gym membership, will writing, and mortgage advice. An option to buy a bicycle , including e-bikes and adapted pedal cycles, at a discounted rate. 3 days of paid leave each year to volunteer . Interest-free financing through SmartTech to buy the latest technology Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA. Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts. Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses. For more information, please visit the benefits page on our career site. Why join WMCA? WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home. We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day. Creating an inclusive workplace. WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. Were a Disability Confident Employer with Leader status, committed to interviewing applicants with disabilities who meet all the essential role criteria. We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould. We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying Right to Work in the UK Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). TPBN1_UKTJ

Job Role: Team Leader Childrens Residential Care Location: Walsall Wood, Walsall Salary: Between £33,325 and £35,613 per annum Hours: Full Time 38 Hours About Progress With 24 years of experience, Progress provides Residential, Supported Living, and Fostering services across the Midlands. We are committed to supporting our employees growth, offering structured training, and diverse career paths within our organisation. Why Work With Us? As a Team Leader in Childrens Residential Care , youll enjoy: Competitive Salary : Up to £35,613(salary based on competency criteria) plus the opportunity to increase earnings through overtimeand an o utstanding Benefits Package: Funded DBS and renewals Private health cashback plan Access to online GP, scans, physio, counselling, and more Death in service benefit (2x salary) Contributory pension scheme Blue Light retail discount card Annual leave purchase scheme Broad training and development opportunities Emergency days scheme Career progression support with annual performance reviews Refer-a-friend reward scheme Annual superstar awards Additional annual leave after 2 and 5 years of service Utilities comparison service Access to counselling through the Care Workers Charity About the Role As a Team Leader at our 9 bedded Childrens residential service in the heart of a residential community, you will be caring for children and young people with moderate to severe learning disabilities and/or physical disabilities, and may also have Acquired brain injury, sensory impairment, and associated behavioural challenges and/or complex care needs. Children accommodated may also be socially and emotionally delayed, through neglect and harm. As a Team Leader, you will assist the management team in maintaining a safe and enabling environment that provides positive experiences to children and young people. Managing the health needs of the children forms a significant part of the service that we provide. Our home provides a safe and nurturing environment where preconceptions are challenged and young people are encouraged to be the best that they can be and to live life to its fullest. This is a hands on, shift based role. You will be leading the shift and supervising staff whilst still providing direct support to the young people in your care. You will be contracted to working 40 hrs per week and will include working at weekends and doing approx. 1 Sleep in shift per week. You will ideally be able to demonstrate you have: Level 3 or Level 4 in Childrens Residential Care OR NVQ 3 Diploma in Children and Young Peoples Workforce, and at least 2 years experience within a residential setting and ideally working towards your NVQ Level 5 Diploma. We are looking for a dynamic individual with strong values, self motivated, good people skills, experience of supervising staff and competent in IT. You will need to have good working knowledge on the childrens homes regulations and working with children with complex learning difficulties You will also have experience of working with children and young people with moderate to severe learning disabilities and/or physical disabilities, Autism, ADHD, sensory impairment, and associated behavioural challenges and complex health needs Key Responsibilities of a Team Leader: Maintain a safe, caring, and consistent environment for young adults Ensuring that RSW staff are adequately supported in their personal development and training so that they can actively participate and deliver in meeting all agency standards as assessed by CQC. Ensuring that the healthcare, educational and welfare needs of the young people are consistently being met as a consequence of adequate daily management instruction and supervision by the RSW staff. To promote and engage in positive relationships with Local Authorities and other agencies. To assist the Registered Manager in conducting the RSW supervisions, performance reviews and appraisals of staff. To support the management team with weekly/monthly rotas, auditing and record monitoring Deliver sensitive, high-quality support tailored to individual needs Empower individuals to achieve personal goals, build confidence, and gain independence Promote equality and diversity, and assist in the services smooth operation Support individuals health and educational needs Encourage the development of life skills for independence Plan and participate in leisure activities Act as a keyworker, supporting individual care plans Follow all policies, procedures, and legislative requirements Participate in ongoing professional development Qualifications & Experience Level 3 or Level 4 in Childrens Residential Care OR NVQ 3 Diploma in Children and Young Peoples Workforce, At least 2 years experience within a residential setting and ideally working towards your NVQ Level 5 Diploma. Ideally 1 years' experience in a Team Leader or Shift Leader position Ideally2 years experiencein a residential setting or SEN setting Ideally 2 years' experience supporting people with learning disabilities Ideally 1 years' experience supporting young people with complex needs Ideal Candidate To thrive in this Team Leader role, you should have: Strong communication skills The ability to communicate on various levels Working knowledge of, following, and working to Care Plans Experience of shift leading, delegating tasks, providing support and undertaking staff supervisions. The ability to work effectively during high pressured situations You will ideally hold a full and valid driving license as part of this role can involve transporting our young adults to go out in the community You will be a caring, approachable and supportive team player with a passion to give the young adults in your care the best life they can have. If you are passionate about making a positive impact, we invite you to apply and become a valued Team Leader in Childrens Residential Care with us. TPBN1_UKTJ

Ecommerce and Marketplace Manager Company Overview Our client is a UK-based supplier of premium bathroom fixtures, radiators, and accessories. They aim to expand their digital presence and grow online revenue through marketplaces and direct e-commerce channels. Role Overview Title: Ecommerce and Marketplace Manager Location: West Bromwich, West Midlands (On-site) Salary: £36,000 - £38,000 per annum + Commission (post-target period) Job Type: Full-time, Permanent Reports To: MD Mission: Lead, optimise, and expand online sales channels (eBay, Amazon, B&Q, and company website). Drive traffic, enhance listings, and grow conversions through effective e-commerce strategy and digital marketing. Key Responsibilities: Manage and update online marketplaces with accurate product information, pricing, and imagery. Optimise product listings with engaging content, relevant keywords, and SEO best practices. Develop and implement strategies to increase online traffic, conversion rates, and online sales. Collaborate with digital marketing teams to execute paid ads, promotions, and email campaigns. Ownership of Online P&L. Analyse ecommerce performance using Google Analytics and other tools to report on KPIs. Support retail partners in enhancing their online sales performance. Coordinate with logistics and warehouse teams to ensure seamless order fulfilment. Work with product, sales, and development teams to launch new and unique product offerings. Oversee CRM, IT systems, and troubleshoot e-commerce platform issues. Deliver exceptional customer experience by managing enquiries and improving the website UX. Skills and Experience: Proven experience of minimum 5 Years in ecommerce especially marketplaces (eBay, Amazon, B&Q), online retail, or digital marketing. Strong knowledge of Shopify, WooCommerce, Magento, or similar platforms. Understanding of SEO, PPC, and digital marketing strategies. Proficiency in Google Analytics, Search Console, and reporting tools. Deep experience with at least one Marketplace - Amazon, eBay, B&Q, or other major marketplaces. Analytical mindset with ability to interpret and act on data insights. Excellent written and verbal communication skills. Strong multitasking and project management capabilities. Knowledge of UX/UI design principles. Preferred Qualifications: Bachelor's Degree in Marketing, Business, or a related field. Experience in the bathroom, home improvement, or retail sector. Familiarity with Klaviyo, Mailchimp, or other email marketing tools. Basic knowledge of HTML/CSS for minor site adjustments. Benefits: Competitive salary and performance-based incentives. 28 Days Statutory Holidays + Birthday off. Staff discounts on products. Professional development and training opportunities. Paid National Travel / Industry Fair attendance. Friendly and supportive work environment. Candidate Fit This role is ideal for a hands-on ecommerce professional seeking to take full ownership of digital sales growth. You will combine analytical thinking, marketing creativity, and operational efficiency to scale our client's online performance. TPBN1_UKTJ

Please, note this role is a 37,5 hours contract and weekend availability is required. WHO WE ARE White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling womens and mens clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. Were sociable, talented and likeminded and were not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. WHO YOU ARE Youll be passionate about Retail and Fashion. Youll have experience driving the commercial success of a shop and leading a team, and youll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too. PRIMARY OBJECTIVE OF THE JOB The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuffs presence in the local community. WHAT YOULL BE DOING Youll report to your Area Manager and sit within our Retail team. Customer Experience Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey. Ensuring the team meets customer needs through multichannel shopping and endless aisle orders. Ensuring customers are engaged with our brand through email newsletter sign ups, purchase tagging, and e-receipts. Product Presentation and Visual Standards Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity. Ensuring the team understand the features of our products and can explain these to our customers to support their styling and purchase decisions. Ensuring that product and shop standards are excellent and maintained at all times. Implementing brand VM standards and layouts within the shop and making placement decisions to best suit shop, market and customer. Creating a commercial environment in the shop where the team consistently evaluates the floor layout and KPIs and takes appropriate action to ensure the shop floor is responding to commercial opportunities. Evaluating shop product package and feeding back to Area Manager any commercial opportunities. Ensuring stock levels are optimised for sales opportunities and liasing with Merchandising to influence. Commercial Management Understanding commercial opportunities for your shop and maximising these to increase sales. Coaching the team to also understand and implement these opportunities. Ensuring that the shop is working within the budgets set Leading the coordination of promotions, incentives, and key trading weekS People Management and Development Using the Learning and Development and operational tools provided to develop the teams knowledge and skillset, and help them reach their individual potential. Creating a positive team atmosphere in the shop which is focused on delivering results. Leading team briefs to ensure the team are set up with the knowledge and the motivation needed to achieve targets. Ensuring staff planning is effective to ensure that the right people are in the right places at the right times. Playing a key part in setting team objectives to ensure the team are working together to achieve goals. Attracting, recruiting and retaining high calibre team members. Engaging with succession planning to ensure that we are growing our own talent. Actively seeking opportunities in the local area that could benefit the shop such local events. Ensures the team receives regular praise and feedback to support their engagement and continuous development. Leading annual and interim reviews for the team, with objectives monitored throughout the year. Shop Operations Leading efficient and accurate delivery and replenishment processes. Playing a key role in organising stocktake and ensuring an accurate reconciliation. Ensuring that ship from store and Click and Collect processes are managed effectively by the team. Being a point of contact for internal and external stakeholders. Leading Health and Safety processes within the shop and ensuring team compliance. Developing professional relationships with other teams and areas of the business. Doing Good Stuff Living our Values, making sure these are alive in the shop. Holding an awareness of our charity partner and the positive impact this has including supporting any events or charity promotions. Understanding our approach to ethical sourcing and environmental impact to be able to explain this to our customers and the team. WHAT WELL OFFER YOU As a Shop Manager at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly bonus opportunity Up to 25 days holiday per annum plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount and a uniform per annum BUPA Medical and Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age . INDXMAS TPBN1_UKTJ

About The Role: At our client, were shaping Infrastructure for a better tomorrow for everyone. Do you want to work in a dynamic, ever-evolving environment? You don't have to be an engineer to work in engineering, so come on board and let's do something exceptional together. Were looking for a Quantity Surveyor to join our commercial team in our Greatworth to Southam section of works. Youll report into our Commercial Manager for the section and will be responsible for tender pricing risk assessments and contract drafting / negotiations. In this fast paced role you can expect to work both within a supporting nature as well as independently leading on your own projects. You can expect to deal with Cost and Value reconciliations, Bottom Up and End Life Cost Reporting, Cash Management and much more. You will need to build strong working relationships with the client, and key colleagues both internally and externally. A key art of this role will be contract administration which includes data reporting and record keeping. You will be responsible for subcontract account management and payment, dispute management and you must contribute to project performance discussions, providing commercial input to project strategy. About The Candidate: Qualified in a Quantity Surveying degree or similar You must have previous experience in an Assistant Quantity Surveyor position You must have working knowledge of NEC contracts including options A, B and C Working experience of self-delivery works Experience within a civils contractor environment is essential You must have an understanding of cost and time You must be enthusiastic in your approach and have clear communication skills to be able to liaise with a wide range of people and teams Must hold a valid CSCS Card Must have a valid UK drivers license and access to a vehicle TPBN1_UKTJ

Are you an ambitious, results drivenRecruitment Managerlooking for your next challenge? Join our award winning, high growth Recruitment Agency and take your career to the next level as you lead a team in one of the most exciting sectors of the market. With uncapped commission,hybrid working,flexi-time, industry-leadingtraining, and rapid career progression, this is your opportunity to thrive in a business that values your success. Youll have the unique opportunity to grow your team from 7-12 members. Why join us as a Recruitment Manager? Uncapped commission Earn what you deserve with one of the best commission structures in the industry Hybrid & flexible working Work around your lifestyle with flexi-time and remote options Industry-leading training & development External trainers quarterly and ongoing support from our in-house Learning & Development team Career progression Clear pathways to Section Manager and even Director Perks & incentives Annual company holidays (last year we went to Dubai), lunch clubs and regular team events Access to all resources Full access to all major job boards, bespoke marketing support, and the latest recruitment technology Collaborative culture Be part of a growing, supportive team that celebrates success and values every voice Wellbeing support Access to our mental health support, employee assistance programme, and financial planning support Who are we? We are a rapidly growing, high-performance Recruitment Agency that thrives on both personal growth and team success. As we expand, theres never been a better time to join us! With a passionate, award-winning team, were committed to helping you reach your full potential. As a Recruitment Manager, your role will focus on: Driving revenue growth by ensuring your team meets billing targets Leading, mentoring, and developing a team of experienced recruitment consultants, helping them achieve both individual and team goals Building strong relationships with clients to drive satisfaction and growth Optimising and implementing new billing strategies to improve efficiency and performance Focusing on personal and team growth, taking charge of development opportunities and clear career progression We're looking for a Recruitment Manager who: Has at least 2 years of experience in a recruitment management or recruitment billing role Has a proven track record of leading teams and achieving revenue goals Is results-driven and thrives in a fast-paced environment Has strong communication and leadership skills Is ready to scale and grow their career as much as they want, with the support and resources to succeed Has experience working to targets, deadlines, and service agreements Ready to take the next step? If youre an experienced Recruitment Manager looking for a role with real earning potential, career growth, and an award-winning team, we want to hear from you! TPBN1_UKTJ

Sales Engineering Manager Powder Processing Systems Competitive Salary + Car Allowance + Bonus + Pension + Death in Service Location: Midlands - South Company Overview A global leader in bulk materials handling and powder processing technology serving industries such as food, chemical, pharmaceutical, building materials, and environmental technology. A successful business who deliver turnkey solutions that combine engineering precision with customer-focused service. Role Purpose The Engineering Sales Manager will be responsible for driving sales growth, managing key accounts and developing new business opportunities in powder processing systems with blue chip companies. This role bridges technical engineering knowledge with commercial acumen, ensuring clients receive optimal solutions tailored to their process requirements. Key Responsibilities Business Development & Sales Client & Project Management Identify and pursue new business opportunities in target sectors (food, chemical, pharma, environmental, building materials). Develop and execute sales strategies to achieve revenue and margin targets. Manage relationships with key accounts, ensuring long-term partnerships. Act as the primary liaison between clients and internal engineering teams. Oversee the full sales cycle from enquiry to contract negotiation and handover. Technical Expertise - understand and communicate the technical aspects of pneumatic conveying, dosing, mixing and integrated powder handling systems. Collaborate with process engineers to design solutions that meet customer specifications. Provide technical input during project scoping, costing, and feasibility studies. Candidate Profile Engineering qualification in Mechanical, Chemical or Process Engineering (or equivalent experience in this sector). Proven track record in technical sales, business development or sales management within bulk materials handling and powder processing technology. Strong understanding of process engineering workflows and able to translate technical concepts into customer-focused solutions. Excellent communication and negotiation skills Positive attitude, customer focused and pro-active Strong project management and organisational abilities. Willingness to travel regionally/internationally to meet clients and attend trade shows. What's on Offer * Competitive base salary, car allowance + performance-based bonus. * Opportunity to work with a global leader in powder processing technology. * Career progression into senior commercial or technical leadership roles. At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes. TPBN1_UKTJ

Contracts Supervisor Birmingham based with nationwide travel £45,000 - £55,000 Our client, a well-established contractor specialising in structural concrete repairs and waterproofing, is seeking an experienced Contracts Supervisor to oversee site operations and ensure projects are delivered safely, on time, within budget, and to the highest quality standards. This is an excellent opportunity for a hands-on professional with strong leadership skills and a solid technical understanding of concrete repair methodologies and waterproofing systems. Key Responsibilities Supervise daily on-site operations, ensuring full compliance with health and safety regulations and company procedures. Coordinate and communicate effectively with project managers, contractors, and subcontractors to maintain smooth project delivery. Monitor progress, identify potential risks or delays, and provide regular reports to senior management. Conduct regular site inspections to verify workmanship, materials, and adherence to specifications. Lead and mentor site teams, fostering a culture of collaboration, accountability, and safety. Manage subcontractor performance, including scheduling, task allocation, and productivity monitoring. Oversee the delivery, use, and inventory of construction materials and site equipment. Carry out and document risk assessments, toolbox talks, and site audits. Support quality control inspections, ensuring completed works meet both contractual and industry standards. Utilise Primavera P6 (or similar software) for project scheduling, progress tracking, and resource management. Experience & Requirements Proven experience in a supervisory role within structural repairs, concrete restoration, or waterproofing (essential). Strong leadership and management skills with the ability to motivate and direct a diverse workforce. Proficiency with Primavera P6 or similar project management software (desirable). Excellent problem-solving and organisational skills, with strong attention to detail. Confident communicator, both verbally and in writing, with the ability to liaise effectively across all levels. Full understanding of HSE procedures, RAMS, and quality standards in a construction environment. Qualifications CSCS Manager Card required SMSTS (Site Management Safety Training Scheme) required Full UK Driving Licence required For more information please click to apply today or call 0121 714 9815 TPBN1_UKTJ

FRENCH SELECTION (FS) Brazilian-Portuguese speaking Business Development Manager (Brazil market) Location: Walsall Salary: up to £50,000 per annum (depending on experience) plus commission Ref: 4293BP To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4293BP The company : A trusted industry leader who manufacture and supply high performance components on a global scale Main duties: Responsible for accelerating growth in Latin America through new business generation and account development achieving targets set The role: - Generate new business across the Latin American market through proactive outreach, lead generation and collaboration with the wider team - Act as the primary customer contact, managing enquiries from initial lead through to shipment and ensuring smooth interdepartmental communication -Develop and revitalise accounts including managing the handover of established clients to the internal sales team and reactivating dormant or underperforming accounts - Negotiate internally to secure optimal outcomes for clients and maximise profitability on all orders - Meet daily activity and performance targets using calls, emails and virtual meetings to identify and convert opportunities while focusing on high-margin business -Uphold company standards including compliance with systems and policies - Promote the company and increase brand awareness - Provide regular updates and reports The candidate: - Fluent in Brazilian-Portuguese (written and spoken) essential - Experience working within the Latin American market (Brazil) required - Experience in business development, sales or account management within a manufacturing environment ideal - Excellent communication skills with a focus on customer success - Motivated, professional with the ability to solve problems - Technically minded - Proficient in using ERP systems The salary: up to £50,000 per annum (depending on experience) plus commission French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic. TPBN1_UKTJ

About the role... Reporting to the Director of Marketing and Customer, the Customer and Market Insight Manager partners with Buying, Marketing and Merchandising to identify and meet insight needs. The role integrates Customer, EPOS, Panel and Pricing data to uncover performance drivers, size opportunities and guide trading and marketing decisions. By embedding robust customer and market insight into day-to-day and strategic planning, the manager shapes the businesss current and future strategy, driving growth, profitability and customer-centric decision making. We uphold three core behaviours that guide all our actions: Love Our Customers: We strive to delight our customers, listening and responding to their needs because they are our priority. Care for Our Colleagues: We support each other to foster a workplace where everyone can thrive. Protect Our Pounds/Euros: We are committed to cost-efficiency and value, ensuring every penny counts. We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. Why choose us? Professional development: A comprehensive induction plan and the opportunity to complete in-house development programmes to set you up for success or to pursue a qualification through our apprenticeship programme. Bonus Potential: Unlock the possibility of earning additional bonuses, rewarding your hard work and achievements. Car Allowance: Enjoy the advantage of a car allowance, allowing you to choose your own vehicle while reducing commuting costs. Free On-Site Parking: Enjoy the convenience of free parking, making your daily commute hassle-free. Onsite Coffee Lounge: Take advantage of our onsite coffee lounge, a perfect space to relax and recharge during breaks. Exclusive Store Discounts: Receive a 10% discount on most in-store purchases, enhancing your shopping experience. Family-Friendly Benefits: Our comprehensive benefits are designed to support your and your familys needs. My Staff Shop: Gain exclusive discounts through our My Staff Shop portal, saving on various products and services. Life Assurance Cover: Enjoy peace of mind with our life assurance cover, securing your familys future. Health & Wellbeing Programme: Benefit from an employee assistance programme that supports your health and wellbeing. Generous Holiday Allowance: Start with a generous leave entitlement of 33 days per year, with the option to buy additional holidays annually. Celebrate your special day off work every year with an extra day of holiday because we believe birthdays are important. Pension Scheme: Plan for the future with our contributory pension scheme, helping you save for a secure retirement. Your Impact and Responsibilities Market Insight Proactively identify market/category trends, threats and opportunities from EPOS and Panel data to drive timely actions. Inform proposition development and evaluate strategic initiatives such as category development, new product launches, and overall category performance. Embed customer and category insight into category reviews and long-term category strategy. Lead/coordinate market-facing research and post-implementation readouts for category initiatives, with clear KPIs. Pricing Systematically track competitor pricing, price architecture, and promo tactics to anticipate moves and ensure our value proposition remains clearly differentiated and market advantaged. Integrate Customer, EPOS, Panel and Pricing data to quantify elasticity and inform price/promo recommendations. Embed pricing insights into category reviews and trading forums to guide decisions and protect profitability. Customer Strategy Champion a customer-centric, data-driven culture by delivering clear insights into customer behaviors and motivations. Act as the insight business partner to Trading and Marketingbuild data literacy, advise on the right analyses, and align stakeholders on a common view of performance. Provide continuous, actionable insight to Marketing to shape planning, targeting, creative and communications; evaluate campaign effectiveness. Identify additional data requirements and support the development of self-serve tools/dashboards to improve access to insight across the business. Support the Director of Marketing & Customer in delivering timely, credible customer insight to leadership and the wider business. Skills, Experience and Knowledge Skills and Attributes Data-literate with a talent for storytelling and turning complex data into clear, actionable insight. Strong communicator able to influence at all levels and present insight compellingly across written, visual, and verbal formats. Builds trusted stakeholder relationships and manages expectations effectively. Commercially minded, curious, and confident in forming and sharing opinions. Adaptable problem-solver with strong organisation, prioritisation, and Excel skills. Detail-oriented, proactive, and resilient with a strong drive to deliver excellence and do whats right for customers. Positive, collaborative attitude with a bias for action. Experience Background in Research, FMCG, or Retail environments. Skilled in integrating multiple data sources (transactional, survey, web, external such as Nielsen/Kantar). Proven track record of delivering high-impact, strategic insights within deadlines. Experience coaching and developing junior team members. About us... Since our humble beginnings in 1990, Poundland has evolved into a retail powerhouse with over 650 stores and 13,000 dedicated colleagues across the UK and Republic of Ireland. The addition of Dealz in 2011 further solidified our presence, enabling us to reach millions of customers with our unparalleled value offerings. At Poundland & Dealz, we don't just offer products at unbeatable prices; we cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve. Our behaviours and the hard work, commitment and passion of our wonderful colleagues make it all possible. We like to keep things simple, so we have just three behaviours that lie at the heart of everything we do and keep us on track. They are Love our customers, Care for our colleagues, and Protect the Pounds and Euros. By living our behaviours every day, we've created a land that is fun, friendly, and full of surprisesa place where our people can truly be the best versions of themselves! TPBN1_UKTJ

You’ll be the engine behind our HR infrastructure, optimising our HRIS (BambooHR), managing performance and compensation cycles, and owning onboarding and offboarding processes. We’re looking for a detail-driven and process-oriented HR Operations Manager to lead and evolve our HR operations acro

A growing Managed Service Provider is seeking a Technical Support Manager to oversee operations in Birmingham. This role involves leading the Support Desk and Onsite Project teams, ensuring high-quality service delivery and implementing performance metrics.

Senior Service Delivery Manager. Monitor service delivery performance, ensuring KPIs and contractual obligations are met. Proven experience in service delivery, account management, or client relationship roles — ideally within logistics, distribution, or supply chain.