Service desk jobs in Leicester - Page 3Create job alerts

Experience working on an IT Service Desk or in a technical support role. We are currently recruiting for two IT Support Technicians to join a growing Service Desk function. Spotting recurring issues and contributing ideas to improve the service desk.

You should have experience working in a service desk/technical support role, where you have gained troubleshooting skills, and knowledge across M365, Windows/MacOS, and Active Directory. Deliver a high standard of customer service. Job Title: Second Line Helpdesk Engineer.

The Senior Service Desk Engineer role is critical to ensure the effective and continuous provision of service desk support to clients. The primary tasks of a Senior Service Desk Engineer in addition to those of Service Desk Engineer include:. You will provide coaching and mentoring of Service Desk E

A Managed IT Services provider is seeking a Level 2 Service Desk Consultant to handle technical incidents escalated from the 1st Line team. The role involves diagnosing issues across on-premise infrastructure and cloud environments, ensuring timely resolution while delivering excellent customer serv

Context Recruitment is seeking a proactive Service Desk Engineer for a permanent role in Preston Brook.

IT Service Desk environment (ideally within professional services or legal). Managing and resolving Service Desk tickets quickly and professionally. Experience supporting hardware including laptops, iPhones, and desktop setups.

A leading recruitment agency is seeking an IT Service Desk Analyst located in Barrow-in-Furness. The successful candidate will have at least two years of experience in an IT service desk, providing 1st and 2nd line support.

A leading IT service provider is seeking a Customer Service Team Leader to drive exceptional service delivery and manage a high-performing team at their London office.

As a 2nd Line Service Desk Engineer, you will be a key member of the Service Desk, taking ownership of a wide range of technical issues—from straightforward service requests through to complex troubleshooting and resolution. Syntax Integration is a boutique Managed Services Provider delivering hig

As the IT Service Desk Engineer of UK & EMEA, you will be responsible for the end‑to‑end delivery of all IT services required to successfully open new retail stores across the UK and mainland Europe. IT Service Desk Engineer – Retail (12 months FTC).

A leading technology provider in the financial services sector is seeking a Technical Support Specialist. Candidates must have at least 3 years of experience in IT, showcasing strong customer service skills, and the ability to troubleshoot various hardware and software issues.

Clear progression path to become a Senior Service Desk Analyst or transition into trading support as you grow. Job Title: Service Desk Analyst. When you spot an issue on the trading floor, do you want to be the one everyone turns to, especially when the pressure is on and the stakes couldn’t be hi

A global manufacturer of advanced composites is seeking an IT Service Desk Technician based in Wollaston, England. In this role, you'll provide first and second-line support for IT incidents and service requests, ensuring smooth operations of systems. Key responsibilities include troubleshooting tec

Service Desk Analyst - Permanent - London - up to £35,000 plus benefits. We have an exciting opportunity for a Service Desk Analyst to join a well known retail company. Supporting with other activities such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equ

The Financial Times group is seeking a Service Desk Associate to provide first-line technical support within their Global Service Desk team. This entry-level position focuses on assisting colleagues via various channels, like phone or chat, resolving issues, managing support requests, and ensuring e

Build Engineer – Service Desk (Hemel Hempstead). Service Desk team supporting clients across the financial and regulated sectors. Excellent communication and customer service skills.

Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow

Service Desk Engineer – Security Cleared. Service Desk Engineer – Security Cleared is required for a UK-based technology organisation delivering advanced engineering, cyber, and data‑driven solutions to government and commercial clients. You will provide L1 & L2 service desk support, managing

A leading technology provider in the United Kingdom is seeking a Service Desk Manager to oversee a team of support engineers. The ideal candidate will have over 5 years of experience in a service desk setting and demonstrate strong leadership skills.

A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. Previous experience in a receptionist, front of house or customer service role. A

Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. Additionally, you will collaborate with other technical teams to escal

Provide exceptional Customer service support to the business either face to face or verbally escalating to the Service Desk Manager where necessary. Remote Access tools such as Bomgar and Remote Desktop. To provide 2nd line technical support to internal employees, assisting them with problems via ph

The role involves supporting daily operations through accurate data management, effective coordination, and high standards of customer service, ensuring the smooth and efficient running of service desk activities. To provide comprehensive administrative support to the Service Desk team within a fast

Collaborate with Service Desk teams to identify repetitive tasks and service bottlenecks suitable for automation. Experience with Service Desk operations and IT Service Management (ITSM) practices. We are seeking a proactive and skilled Automation Engineer with a focus on Service Desk operations, Pr

The role focuses on troubleshooting issues, configuring devices, and using tools like ServiceNow and O365. Ideal candidates should have customer service experience, technical knowledge, and be confident communicators. Alvarez & Marsal Deutschland GmbH is looking for an IT Field Services Support Spec

Ekco is seeking a Service Desk Engineer to join our Group IT team in the UK.

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.

Zenzero is seeking a Senior Service Desk Engineer in the United Kingdom to lead and maintain effective service desk operations. In this role, you will resolve complex tickets, mentor the Service Desk team, and ensure compliance with KPIs and SLAs.

To Provide 1st & 2nd (when necessary) line support logging via Service Desk application. To keep abreast of technological and market developments and make recommendations to the Service Desk Support Manager/Head of I. Experience of working in a Service Desk environment.

As an IT Service Desk Analyst, you will provide first‑line support to the business, acting as the initial point of contact for IT queries, incidents, and service requests. You will deliver effective customer support in line with ITSM best practices, providing guidance and training to users where n

Cripps is looking for a service-driven IT Service Desk Analyst to join their collaborative team in Greater London. In this role, you will provide high-quality IT support through various channels while managing Service Desk tickets, assisting users with issues, and contributing to ongoing IT projects

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support.

A leading IT support firm is seeking a Senior Service Desk Analyst to provide advanced technical support and mentor junior team members. This DV Cleared role is based onsite in Bath and entails supporting the IT service management function with responsibilities including 1st line support, tool confi

The Service Desk Analyst I will be providing excellent face to face customer service, can confidently follow instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, and is self‑motivated. London Office - IT Service Desk Analyst 1 - Office bas

Ambitions Personnel is seeking a proactive Help Desk Assistant to join their team in Nottinghamshire. In this role, you will act as the first point of contact for customer queries and manage service requests. The ideal candidate will have experience in a customer service setting, possess excellent c

Dignity is seeking an IT Service Desk Engineer based in Maidenhead, Berkshire. This full-time, on-site role involves supporting technology for our services and assisting staff with technical issues through various channels.

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. We have a fantastic new job opportunity for a Full-Time Front Desk / Front of House Hotel

Candidates should have a Bachelor's degree in computer science or Information Technology, experience in service desk support, and proficiency in tools like Microsoft Azure Active Directory and communication software such as Cisco Webex. UST is seeking a skilled VIP Service Desk Specialist for its Lo

Are you passionate about delivering a high‑quality user‑centric service? As a Senior Service Desk Analyst, you will lead the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. As the Senior Service Desk Analyst, you’ll be responsible for

Leading and managing the Service Desk end-to-end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge base and documentation maintenance, coordinating Major Inciden

The Employee Technology Support (ETS) team is seeking a Service Desk Analyst to deliver high quality 1st line support across Windows, Mac OS, desktops, laptops and mobile devices. You will partner with Service Specialists, Desktop Technicians and Mobile teams as the primary point of contact for all

The Service Desk Associate plays a key role within the Global Service Desk team, providing first‑line technical support to colleagues across the business through multiple support channels including phone, email, chat, remote, and desk‑side assistance. This is an entry level role in the Global Se

At least 5 years’ experience working within a service desk within an SME / ISP / MSP environment. Extensive experience with configuring and maintaining Juniper routers in a service provider environment, and specifically with RSVP based MPLS networks, VPLS, BGP route reflector, and dual stack envir

Service Desk experience, ideally in legal or professional services. Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams. We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team.

A technical recruitment agency is seeking a Technical Service Desk Analyst in Bromsgrove, offering a hybrid work model with 3 days in the office. Ideal candidates will possess strong communication and problem-solving skills, and preferably relevant experience or certifications in ICT service deliver

A leading facilities management company is seeking a Services and Governance Manager to oversee engineering support services and drive service excellence. Key responsibilities include managing service delivery processes and resolving customer complaints.

Manage incidents and service requests efficiently, ensuring prompt resolution and excellent customer service. This role offers an exciting opportunity to develop your technical skills, work in a fast-paced environment, and contribute to continuous service improvement. Proven ability to prioritise ta

Deckers Brands is looking for an IT Service Desk Engineer for a 12-month contract in Greater London.