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Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Assist with operational Service Desk cover

Service Desk Engineer - Security Cleared. Service Desk Engineer - Security Cleared. You will provide L1 & L2 service desk support, managing incidents, requests, and troubleshooting hardware/software issues while ensuring timely resolution and escalation.

Experience providing 1st and 2nd line IT Service Desk support in a professional environment. IT Service Desk Analyst - Permanent - London - £49,000 per annum. A fantastic opportunity has arisen for an IT Service Desk Analyst to join our London based law firm on a permanent basis.

A leading technology provider in the United Kingdom is seeking a Service Desk Manager to oversee a team of support engineers. The ideal candidate will have over 5 years of experience in a service desk setting and demonstrate strong leadership skills.

A leading tech company in Central London is looking for a Service Desk Manager to enhance IT services for charities. The role involves leading a customer-facing Service Desk, ensuring adherence to SLAs, and managing client relationships. Benefits include hybrid working, gym contributions, and increa

A highly technical, multi-disciplined, desktop-focused role where the team is responsible for escalations from the Service Desk (1st Line Support), Video Conferencing Equipment, Printers, and dealing with a wide range of software (approximately 400 applications packaged) and hardware-related issues.

Candidates should have 5-7 years of experience in a similar role, excellent technical skills including Windows 11, and a strong commitment to customer service.

A leading IT support services provider in England is seeking a dedicated Service Desk Engineer.

To lead the onsite team in delivering a consistently excellent and familiar service to our client, in line with the business strategy. Excellent people skills that facilitate a happy team continuously seeking development, to provide an excellent service resulting in a high level of client satisfacti

Breedon Group plc is seeking a Temporary IT Service Desk Administrator in Lockington, Derbyshire. This role includes providing first-line support and user administration, handling service desk calls, managing tickets, and supporting end-user device setup. Candidates should have a solid understanding

You will be handling calls raised via the self-service portal and over the telephone, plus the occasional walk-in to the Service Desk or the ICT Hub, reassuring colleagues, finding solutions and ensuring a great customer experience. You will also need to understand when some Incidents or Service Req

A leading global logistics company seeks an HR Supervisor to lead the HR Service Desk at their London locations. The role includes enhancing HR service quality and compliance while driving continuous improvements in HR operations.

Service Desk experience, ideally in legal or professional services. We are looking for a motivated and enthusiastic Service Desk Analyst to join our IT team. Our IT team totals 13 people and is made up of the Infrastructure & Applications, Service Desk and IT training and business engagement teams.

If you’ve also worked in the following roles, we’d also like to hear from you: Technical Support Engineer, IT Helpdesk Analyst, First Line Support Engineer, Desktop Support Technician, Service Desk Technician, IT Technician, IT Support Analyst. As an IT Support Engineer / 1st Line Technical Supp

Candidates should have prior Service Desk experience, strong customer service skills, and a keen interest in technology. A leading law firm in Greater London is seeking a motivated Service Desk Analyst to provide IT support to colleagues.

Betway Group seeks a Service Desk Analyst to join their team in Greater London. The ideal candidate will have relevant IT qualifications and excellent customer service skills.

The Client Services (Service Desk) team respond to unplanned incidents, events and service interruptions as quickly as possible, while minimising the impact on our customers and restoring the service to its operational state. The Service Desk Engineer will take a proactive response for client commun

Escalating IT issues to the Senior Service Desk Engineer or Service Desk Manager when required. We are working with a leading IT service provider that is looking for a skilled Service Desk Engineer (1st/2nd Line) to join their team. If you are an experienced Service Desk Engineer looking to take the

Service Desk Analyst page is loaded## Service Desk Analystlocations: North London, UKposted on: Posted Yesterdayjob requisition id: JR12707On average it takes 5 minutes to apply for this role. As part of your role, your responsibilities will include:* Providing first-line IT Support + Respond

A global hospitality company in the United Kingdom seeks a Guest Service Agent responsible for delivering outstanding service in food and beverage outlets. The ideal candidate should have experience in customer service, strong communication abilities, and a commitment to high standards.

A leading service provider in the UK is seeking a Service Desk Analyst to join their team in Warrington with remote flexibility.

South London and Maudsley NHS Foundation Trust is seeking an IT Service Desk role focused on providing support through various channels including phone, email, and IM.

A London-based law firm is seeking an IT Service Desk Analyst to join their team on a permanent basis. This role involves contributing to service improvement initiatives and maintaining support documentation.

The Service Desk Associate plays a key role within the Global Service Desk team, providing first‑line technical support to colleagues across the business through multiple support channels including phone, email, chat, remote, and desk‑side assistance. This is an entry level role in the Global Se

To keep abreast of technological and market developments and make recommendations to the Service Desk Support Manager/Head of I. Experience of working in a Service Desk environment. To Provide 1st & 2nd (when necessary) line support logging via Service Desk application.

We're looking for a motivated London based Service Desk Analyst to join our Technology Services team in EMEA. Degree in a relevant discipline or 5+ years’ experience in IT Service Desk/Desktop Support. Provide exceptional customer service, taking ownership of issues and delivering proactive soluti

Provide exceptional Customer service support to the business either face to face or verbally escalating to the Service Desk Manager where necessary. Work towards achieving SLA targets for the service disciplines (incident and request). Prioritising and managing workload effectively, utilising Servic

They are currently looking to hire in the Philippines, and they are in search of a professional, and effective Service Desk Analyst, who will be the first Helpdesk Analyst here in the Philippines for the team. Minimum of 2-3 years’ experience being a Service Desk Analyst. Experience of working acc

The role involves supporting daily operations through accurate data management, effective coordination, and high standards of customer service, ensuring the smooth and efficient running of service desk activities. Provide high‑quality administrative support to the Service Desk and wider office tea

Alvarez & Marsal Deutschland GmbH is looking for an IT Field Services Support Specialist in London to provide technology support to users. The role focuses on troubleshooting issues, configuring devices, and using tools like ServiceNow and O365. Ideal candidates should have customer service experien

Experience with Service Desk operations and IT Service Management (ITSM) practices. Collaborate with Service Desk teams to identify repetitive tasks and service bottlenecks suitable for automation. We are seeking a proactive and skilled Automation Engineer with a focus on Service Desk operations, Pr

South East Water UK is seeking a Wholesale Service Desk Advisor to provide essential support for business customers experiencing water supply issues.

A great opportunity to join the company delivering excellent customer service, front desk support and administrative tasks in a busy hotel environment, using strong communication, organisation and multitasking skills. Front desk administration: maintain accurate guest records, update PMS systems and

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.

You will deliver effective customer support in line with ITSM best practices, providing guidance and training to users where needed, ensuring issues are logged, resolved, or escalated appropriately, and helping maintain high standards of service quality and performance across the IT Service Desk. As

Cripps is looking for a service-driven IT Service Desk Analyst to join their collaborative team in Greater London. In this role, you will provide high-quality IT support through various channels while managing Service Desk tickets, assisting users with issues, and contributing to ongoing IT projects

A leading IT services provider in Greater London seeks a motivated Junior Service Desk Engineer to provide first-line technical support.

A leading IT support firm is seeking a Senior Service Desk Analyst to provide advanced technical support and mentor junior team members. This DV Cleared role is based onsite in Bath and entails supporting the IT service management function with responsibilities including 1st line support, tool confi

The Service Desk Analyst I will be providing excellent face to face customer service, can confidently follow instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, and is self‑motivated. London Office - IT Service Desk Analyst 1 - Office bas

Dignity is seeking an IT Service Desk Engineer based in Maidenhead, Berkshire. This full-time, on-site role involves supporting technology for our services and assisting staff with technical issues through various channels.

If you’ve also worked in the following roles, we’d also like to hear from you: Front Desk Agent, Guest Services Assistant, Front Office Coordinator, Hotel Customer Service Advisor, Reception Administrator. Working as a Front Desk / Front of House Hotel Receptionist you will support communication

Are you passionate about delivering a high‑quality user‑centric service? As a Senior Service Desk Analyst, you will lead the Service Desk team, ensuring the smooth and efficient delivery of technical support across the organisation. As the Senior Service Desk Analyst, you’ll be responsible for

Leading and managing the Service Desk end-to-end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge base and documentation maintenance, coordinating Major Inciden

Ltd is seeking a Service Desk Support Analyst to provide 1st line internal support to employees and some 2nd line support when necessary. Applicants should have ITIL certification, experience in a Service Desk environment, and strong problem-solving skills.

At least 5 years’ experience working within a service desk within an SME / ISP / MSP environment. We started by building London’s largest fibre network and are now expanding to provide the full range of IT and cybersecurity services that modern businesses rely on. To build, manage and develop a

A leading facilities management company is seeking a Services and Governance Manager to oversee engineering support services and drive service excellence. Key responsibilities include managing service delivery processes and resolving customer complaints.