Service desk jobs in Leicester - Page 4Create job alerts

Job Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead. This is a fantastic opportunity to lead a service desk team in a b

Job Title: Service Desk Team Leader - Software DepartmentLocation: Hull, UK (Officed based)Salary: £28,000- £34,000 per annumJob type: Full-time, PermanentReality Solutions is a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull.

The Role:We are looking for a Service Desk Team Lead to help us deliver outstanding service to our customers. Assist with operational Service Desk cover during busy periods. Service Desk Team LeadLocation: Ringwood, HampshireSalary: £27k - £29k DOE + Benefits + Company Profit ShareHours: 37.

Security Service Manager (Operations Manager/ Contracts Manager)NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineersApply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB,

Represent the customer to ensure serviceability and product quality issues are being tracked, prioritized, resolved, and incorporated into the issue cycle.

Responsibilities include providing remote and desk-side support, managing calls and tickets, and ensuring timely updates on issue resolutions. This hybrid role requires excellent customer service skills and the ability to manage multiple tasks under pressure.

A leading Prop-Tech company in the UK is seeking a skilled Service Desk Analyst to support internal systems.

A leading food service company in the UK is seeking a Service Desk Analyst to provide level 1 support for internal users. This bilingual role requires fluency in English and Swedish, alongside experience in a Service Desk environment. The analyst will troubleshoot technical issues, manage incidents

We are looking for a skilled Service Desk Analyst to work as part of a team to support a range of systems within the Landmark Information Group. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously see

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow. Service Desk Analyst - Swedish Speaking.

As a 2nd Line IT Service Desk Analyst, you will be responsible for delivering high-level technical support, resolving a wide range of IT incidents and service requests while maintaining excellent communication with users throughout the support process. Support and guide Tier 1 Service Desk Analysts

A modern hotel in Blackpool is seeking a Guest Services Supervisor to enhance guest experiences through effective communication and collaboration. Candidates should have prior experience in guest services and exhibit strong problem-solving and leadership skills.

Service Desk IT Analyst needed in Norwich. They will champion a customer-led culture, working across IT to help embed and enhance the end-to-end customer experience and will monitor service delivery channels (human, digital, automated and self-service), resolving or escalating issues. The successful

Our customer service is critical to our users and the services we provide; having a flair for customer service is an important trait to be successful in the role. Incident, Service Request & Asset management. Provide excellent customer service and support to ensure timely and effective resolution of

Service Desk Technician (1st Line) - 12 months Fixed Term Contract. To assist the Service Desk Manager with the On-Boarding experience to all new Gymshark Employees to ensure they can hit the ground running with all the IT skills/functionality required for their roles. Providing high quality technic

A leading entertainment and sports agency is offering a paid internship program in London for 8 weeks, starting June 15th, 2026.Interns will gain exposure to various projects, from research to data entry, while developing skills in a dynamic environment.Applicants should demonstrate strong admin, co

A well-established service provider in the UK is seeking a Service Desk Coordinator to manage client service requests and coordinate maintenance activities. The ideal candidate will have service desk experience and strong organizational and communication skills.

A leading consulting firm is seeking a Service Desk Senior Engineer in London, UK. This role involves providing exceptional customer service by resolving IT issues for users through various channels.

A leading NHS Trust in York and North Yorkshire seeks an IT Service Desk Technician or Analyst. This role involves providing first line support to NHS staff across various locations, resolving a range of technical issues, and ensuring high levels of customer service. Ideal candidates will have exper

A leading renewable energy company in London is seeking an IT Service Desk Analyst for a full-time role. You will provide crucial IT support to various business units, ensuring high-quality customer service and efficient incident resolution.

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel

A leading food service company seeks a Service Desk Analyst to provide bilingual support in English and Swedish. The role involves resolving incidents, delivering exceptional customer service, and maintaining documentation. Applicants should have experience in IT support, expertise in ServiceNow, an

A leading digital gaming company is seeking an IT Support Specialist in Greater London to provide first-line IT support and resolve user issues across various channels.The ideal candidate will have strong communication skills, experience with project management, and proficiency in troubleshooting ha

Join Air IT as a 1st Line Service Desk Engineer!. The Role: 1st Line Service Desk Engineer. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effective, and friendly customer service.

A growing technology company in Greater London is seeking an experienced Lead Service Desk Analyst to oversee technical support operations for their AI cloud services. Applicants should have extensive experience in IT service desk roles, strong troubleshooting skills across various platforms, and a

Service Desk Operations & Communication* Act as a central point of contact for back-of-house operational queries, including maintenance requests, access issues, and logistical coordination. Compliance & Documentation* Ensure all service desk operations comply with estate-specific safeguarding and ac

A leading global FinTech firm is seeking an ambitious Graduate Service Desk Analyst for a defined, entry-level contract. This role provides essential support to the Service Desk team, ensuring the accuracy of asset management and responding to business operational queries.

To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. Respond to escalatio

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

A leading financial services company in the UK is seeking an IT Service Desk Engineer to provide 24-hour technical support to staff. This role will involve troubleshooting hardware and software issues, managing user access, and delivering excellent customer service.

Essential experience in ServiceNow ticketing systems, triaging and escalation of Service Desk processes. Proven experience of working in an ITIL aligned IT Service Desk environment. Methods are working in partnership with the UKHSA ITSM Team providing a Managed Service IT Service Delivery capability

A UK based SaaS firm is seeking a knowledgeable Service Desk Engineer to enhance their customer support team.

A financial services firm located in London is seeking a Service Desk Support Analyst to provide first-line internal support to users, with some second-line assistance as needed. Required qualifications include an ITIL certification and experience in a Service Desk environment.

IT Service Desk / Desktop Support / Technical Support. Log, track, and update incidents and service requests in the ticketing system. Excellent communication and customer service skills.

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. Work toward agreed Service‑Lev

A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer service, and managing service requests efficiently.

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Wanstor stands at the forefront of th

As a Service Desk team member, you provide face‑to‑face support for staff across the organisation, including our trading teams, ensuring technology issues are resolved quickly and professionally. We are a global financial services group operating in 31 markets and with 56 years of unbroken profi

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - French Speaking. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone,

We’re looking for a Service Desk Analyst to join our Professional Services team. Logging calls using service desk tools ITIL processes, working within these frameworks to deliver customer services levels >. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the

As Service Desk Analyst (South), you’ll be a key part of our central ICT Service Desk, providing 1st and 2nd line support to colleagues across the entire organisation. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good q

Candidates should have experience in 1st Line or Service Desk support, knowledge of Windows servers, and familiarity with MS Service Centre support tools. A leading recruitment agency is seeking a Service Desk Analyst for a position in Bracknell, England.

Service Desk Institute Training or Certifications. To effectively prioritise work in line with internal Service Level Agreements, internal Key Performance Indicators, Objectives and adhoc management requests. This includes inventory, vendor management and procurement activities for desktop hardware

The role of IT Service Desk Analyst is to provide an outstanding service to colleagues at Forsters, dealing with incidents and requests, escalating as required. Capturing, logging and dealing with calls, emails and self-service actions to the IT Service Desk. Investigates problems in systems, proces

Are you looking to develop your career in a busy technical service desk environment where you will support customers, solve problems, and grow your technical skills through continuous learning?. Technical Service Desk Analyst. You will work within a collaborative team, contributing to shared goals w

Sysco is recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts as the first point of contact for internal Sysco users, offering level 1 support via phone, portal, chat, and handling non-critical